Records Manager Resume Sample
Karolann Gaylord
539 Wiegand Overpass,
New York,
NY
+1 (555) 957 3889
Work Experience
Records Manager
10/2016
-
PRESENT
New York, NY
- Provide guidance on record retention schedules to ensure compliance with applicable laws and regulations
- Ensure the program and retention schedules meet applicable laws and contractual requirements
- Provide guidance on electronic record retention to include best practices and compliance
- Define a process for identifying the system of record to minimize records being maintained in multiple sources
- Analyze records retention schedules, processes and program to provide recommendations for improvements
- Coordinate quality control procedures
- Ideally knowledge of the various businesses in RBS
- A good understanding of the security and risk threats faced by a financial services organisation
- Experience of participating in change activities
Dr-digital & Electronic Records Manager
03/2010
-
08/2016
Detroit, MI
- Responsible for providing subject matter expertise of all activities of the records management program with emphasis on supporting processes and leveraging technology to ensure that the companies are in compliance with all regulatory and business requirements for managing company records
- Maintains the currency of the records retention schedule, updating all relevant regulatory citations for each country in which APEI transacts business, and ensure that the schedule is applied consistently to all information, regardless of format
- Develops and updates methods of record classification
- Supports legal hold and regulatory compliance activities relating to the collection, management and disposal of information
- Maintains the electronic records deletion approval process and ensure that appropriate certifications relating to routine destruction (and destruction holds) are created and retained
- Oversees learning and development programs and communications regarding the importance of records management practices, that encourages a reduction of the volume of information retained by employees and provides annual records management refresher training
- Develops training tools for employees responsible for preparing physical records for off-site storage, including
Enterprise Records Manager
12/2003
-
11/2009
Houston, TX
- Standardized indexing and records ownership attributions
- Processes for sending, retrieving and refiling physical records
- Managing the physical records destruction process
- Ensures that APEI and subsidiary personnel are knowledgeable and kept current about records management principles and requirements, and that they receive records management training appropriate to their needs
- Audits APEI and subsidiary organizations to ensure policies are being followed and provide follow-up training based on any gaps found
- Participates in planning process for all major information systems to ensure that records management functionality appropriate to the records/information assets they support is included in system design
- Works with the chief information officer to build records management functionality into APEI’s enterprise architecture and to ensure all information systems incorporate records management functionality appropriate to the records/information assets they support in a manner that enables the data to be retrievable, authentic, and accurate
- Assists with providing records to outside agencies as required
Education
Colgate University
1998 - 2002
Bachelor's Degree in Physical Science
Professional Skills
- Reliable and dependable with a willingness to occasionally work outside of standard business hours as needed to meet client deadlines and/or participate in corporate initiatives and professional development programs
- Proven change management and consensus building skills
- Experience with managing staff and assigning priorities
- Related records management experience, including supervisory experience
- Relevant experience in information management and extensive experience in the use and administration of TRIM/RM8/CM9 systems
- Auditing experience is essential
- Extensive experience in managing records systems including digital RM systems
How to write Records Manager Resume
Records Manager role is responsible for security, training, integration, database, procurement, printing, purchasing, litigation, compensation, architecture.
To write great resume for records manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Records Manager Resume
The section contact information is important in your records manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Records Manager Resume
The section work experience is an essential part of your records manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous records manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular records manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Records Manager resume experience can include:
- Supports all aspects of discovery management, legal holds, document productions, document reviews, document coding/scanning, collection interviews, discovery protocols, and document collections
- Excellent written and oral communication skills, collaboration and customer service skills
- Strong communication and negotiation skills to persuade all levels of employees to follow agreed record management guidelines
- Demonstrates superior oral and written communication skills with a willingness to listen and understand others with diverse goals
- Good skills in research, gather, arrange, compile, interpret, summarize & evaluate complex & intangible data
- Effectively presenting information and respond to questions from supervisors, clients, customers and employees
Education on a Records Manager Resume
Make sure to make education a priority on your records manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your records manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Records Manager Resume
When listing skills on your records manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical records manager skills:
- Proven track record of effective collaboration, consultation, and ability to maintain healthy working relationships with teams, customers, and partners
- Experienced in collecting metrics and driving productivity expectations
- Ensure effective document handling
- Product management or product marketing experience
- Comprehensive working experience & knowledge of manual & automated records management systems
- Have experience with web filing systems
List of Typical Experience For a Records Manager Resume
1
Experience For Dr-digital & Electronic Records Manager Resume
- Management of the department’s task request queue to prioritize tasks and ensure timely completion
- Analyze key performance indicators and prepare reports for appropriate management and stakeholders to demonstrate the success of the RIM Program
- Supervisory or management experience in an active/inactive legal records management environment
- Microsoft Office Suite, Autonomy or Legal Key experience
- Tech savvy with deep experience creating dashboards and KPI reports
2
Experience For On-site Records Manager Resume
- Experience with e-Billing systems and contract management system required
- Provide training to domestic and international employees regarding records management program
- Responsible for drafting policy and guidelines in support of above functions and for drafting human resources policies and guidelines as needed
- Monitor success, track trends, and provide insight for improvements to the Records Management program by regularly reviewing metrics and measurements
- Coordinates data collection for records reviews
- Manage Headquarters HR records team comprised of 5+ members
- Responsible for management, inventory, maintenance, and retention of personnel records of 40,000+ active employees as well as retention of personnel files of former employees
- Manage the integration, inventory, and retention/archiving of acquisition company records
- Manage offsite records storage inventory and processes
3
Experience For Enterprise Records Manager Resume
- Manage Human Resources records retention program and all associated policy and process components
- Evaluate and recommend appropriate solutions for managing large-scale and varied populations of employee records. Responsible for the implementation and management of recommended records management solutions
- Manage HR records compliance-related functions such as employment verifications, internal and external audit responses, and records review for security clearance investigations
- Manage vendor relationships and associated contracts
- Manage content on an HR SharePoint site and internally-developed processes to support records administration on SharePoint site. Work with IT partners to manage system and address any technical performance issues
- Responsible for compliance with and management of record hold orders
4
Experience For Records Manager & Records & Archives Group Supervisor Resume
- Manage processes related to provision of records for internal and external stakeholders
- Ensure compliance with and manage support for Company's policy related to privacy of employee (and other persons') information
- Review and refine/develop employee life cycle processes to streamline and standardize. Update internal process documents and workflows
- Management of the integration between Financial Edge and Raiser’s Edge, including weekly posts, monthly and quarterly reconciliations as well as audit related requests
- Experience working in the Clinical / Quality / Records Management field, including 4+ years’ experience using electronic records management systems, with progressive experience managing active, inactive and archived records, analyzing business processes, and developing and implementing Records Management policy and procedures
- Experience working in a pharmaceutical or other highly-regulated corporate environment, with significant, and increasingly independent, interaction with the various functional units of the corporation to design and develop record-keeping systems, policies and procedures
5
Experience For Junior Records Manager Resume
- Come up with new ways to run production and share effectively with the team
- Experience as a supervisor/manager
- Ensure that production runs efficiently
- Balance and organize multiple projects with an ability to motivate staff
- Analyze problems and provide viable solutions
- Establish appropriate site maintenance, security and sanitation routines
6
Experience For Medical Records Manager Resume
- Continue to analyze all phases of production and work with appropriate personnel to institute cost savings practices and more efficient processes and procedures
- Align records service with wider business document management strategies and priorities
- Identify, develop and maintain effective relationships with senior internal stakeholders
- Provide strategic information to management to demonstrate accountability and build allegiance with professional staff
- Communicate, lead and offer general direction to 2nd and 3rd shifts
- Liaise with Global Records Managers in Op Co’s, Risk & Compliance, Legal to ensure policies and procedures are up to date and consistently applied through the service
- Liaise with Global Business Services (GBS) Records Managers to drive consistent adoption of processes across geographies (as appropriate)
7
Experience For Site Records Manager Resume
- Develop a records disposal and data remediation strategy with stakeholder group
- Support the development of an overarching records and information management governance framework for physical and electronic records to help address the agency’s records management compliance needs
- Lead technical reviews of records management quality of control to ensure compliance with audits, risk assessments, and surveys. Develop a process to audit the agency’s records management compliance
- Solving problems and focusing on solutions
- Coaching and developing team of records clerks
8
Experience For Alumni / Donor Records Manager Resume
- Interpreting and ensuring consistent application of organizational policies
- Plans and provides direction on the company’s records and information management program and processes
- Maintain constant communication with staff. Ie. Weekly, Bi-weekly (staff meetings). Regularly scheduled staff meetings are mandatory
- Provide input to, implement and ensure compliance with Exelon Nuclear record management and document control initiatives
- Ensure station adherence to document storage and records retention requirements as set forth by various governmental agencies, including NRC , in accordance with Exelon Nuclear commitments
- Perform monthly reviews of station RM/DC financial reports to ensure compliance with business plans and budget requirements
- Continually evaluate and manage assigned staff and recommend hiring, compensation, promotion, termination, training, and related Human Resources actions. Monitor quality and performance of staff work and administer the Bargaining Unit agreement and contractor performance
- Ensure that site Records Management complies with the Standard Records Retention Schedule
9
Experience For Inmate Systems & Records Manager Resume
- Participate in lead role for the station in special company/industry committees
- Define and communicate a Records Management Plan
- Define and implement Records Management processes/procedures
- Define and participate in governance structures associated with Records Management
- Facilitate the definition and implementation of Records Management policy along with stakeholders including retention, archival, extension, disposition, roles, and permissions
- Provide relevant tools and best practices intelligence
- Define and implement Records Management metadata
- Identify and establish goals and objectives of the RIM program to support the Firm's strategic plan
10
Experience For Information & Records Manager Resume
- Identify projects and coordinate resources to ensure successful completion of projects and achieve Firm goals and objectives
- Manage the effects of change on the RIM Program
- Implement and manage processes associated with regulatory compliance
- Develop comprehensive procedures to document the Firm's RIM practices
- Manage records retention and disposition in compliance with RIM Program Policy, legal and regulatory requirements, and business needs
- Manage security and protection of Firm information assets; both physical and electronic
- Develop in collaboration with Conflicts Legal Counsel or Risk Management Department
- Direct risk assessments and audit processes to ensure information protection
- Identify records needs and determine appropriate media
List of Typical Skills For a Records Manager Resume
1
Skills For Dr-digital & Electronic Records Manager Resume
- Relevant work experience, including implementing/managing electronic document and records management systems
- Experience with managing and coordinating data in a GMP QC environment
- Experience managing HP Records Manager (TRIM) or similar EDRMS
- Knowledge of and working experience with records management software, Microsoft office, autonomy or legal key
- Experience with managing large-scale records or document retention functions
2
Skills For On-site Records Manager Resume
- Some working experience & knowledge of manual & automated records management systems
- Experience working with production copy machines
- Experience with IT Capital Planning and Investment Control (CPIC) process
- Knowledge of and working experience with records management software
- Practical and good understanding of new technology to use and adapt to information technology packages and systems
3
Skills For Enterprise Records Manager Resume
- Work independently, shift focus, adapt to changing priorities, and maintain patience in high pressure situations
- Responding to queries from the business stakeholders and advising on the implementation and interpretation of the global Records Management policy
- Working with Children check (Volunteer)
- Acting as part of the international network of Records Management experts
- Carrying out administrative responsibilities for all offices
- Interpreting a variety of instructions furnished in written, oral diagram, or schedule form
4
Skills For Records Manager & Records & Archives Group Supervisor Resume
- Overseeing the day to day site operations
- Confidently lead and motivate staff about records management, including providing training, consulting with stakeholders and advising colleagues
- Support Legal operational and reporting activities, including developing and producing key metric dashboard reports
- Assist in the development of the Records Management team website, records management training videos, and other marketing and training material
- Support and train colleagues in the use of EDMS and handling of business-critical records on an ongoing basis
- Background in mathematics, business or commerce and/or understanding of basic actuarial concepts and product pricing
5
Skills For Junior Records Manager Resume
- Proficient in strategic planning, decision-making, and project management
- Adherence and support of CBPS Core Values: Focusing on Results & Customers, Be Innovative & Quality Driven & Performing Ethically
- Defines training, communication and change management strategy to promote and sustain records management understanding and knowledge throughout CBAW
- Ensure new/ existing users are set up and review documenting records systems e.g. GREATS, ICD etc
- Maintain documentation guides for development database operations as well as organize training program for staff requiring access to Raiser’s Edge
- Responsible for identifying and mitigating areas of both commercial and operational risk (within scope of role)
- Conduct facilities planning by reviewing short- and long-term resources and space requirements to identify, evaluate, and recommend possible options
6
Skills For Medical Records Manager Resume
- Conduct short- and long-term forecasting by evaluating financial conditions and Firm needs to meet future operational requirements
- Provide state-wide training in records management program and electronic record keeping procedures; and,
- Coordinate testing data from contract labs and other testing sites
- Responsible for recruitment, retention, training, and continuing education of department staff
- Handles front office reception, providing information on office services
7
Skills For Site Records Manager Resume
- Plan, organizes, review and supervise the work of subordinates or teams for the purpose of ensuring data integrity of all financial records
- Provide guidance on Taronga’s obligations under the State Records Act 1998, including with respect to the introduction of new technologies
- Implement structure in Electronic Document Management Systems (EDMS), supporting our processes in Operations
- Familiarity with inforce life insurance products and existing life administration systems
- Proficiency in automated records management systems (ex: LegalTrax/ Interwoven, LegalKey, AccuTrac, etc.) as well as filing systems (ex: redweld, etc.)
- Comprehensive understanding of records management software applications (i.e., LegalKEY, ARM (FileSurf)), archival administration and industry terminology
- Working within the legal industry
8
Skills For Alumni / Donor Records Manager Resume
- Knowledge of eVA procurement system and purchasing procedures
- Shape initiatives and projects while consulting with others
- Engaged, motivated, high-performing, and productive
- Proficiency in automated records management systems (ex: LegalTrax/Interwoven, LegalKey, AccuTrac, etc.) as well as filing systems (ex: redweld, etc.)
- Employs industry standard methodologies in the development and maintenance of Records Retention Standards, Policies, Schedule and Supporting Procedures
- Defines and oversees the operating procedures of storage and retrieval of active and inactive records form on‐site and 3rd party storage vendors
9
Skills For Inmate Systems & Records Manager Resume
- Design and develop filing systems, business classification schemes and undertake records surveys
- Ensure UK & Ireland Operating Company adhere to established retention and disposal schedules
- Standardise information sources throughout UK & Ireland Operating Company
- Respond to information enquiries, giving appropriate access to information e.g. paper records, ICD etc
- Routinely work with, lift, and move standard file boxes weighing 35 pounds
- Work flexible hours, including weekends, evenings, and holidays
- Support and enforce policies and procedures with Op Co’s, acting as escalation point for major non-compliance issues
10
Skills For Information & Records Manager Resume
- Define and implement Records Management performance metrics and reporting
- Provides RIM training for all new attorneys, paralegals, and secretaries
- Develop position descriptions defining roles and responsibilities to support the strategic plan
- Empower others through leadership and training to maximize the professional development of each RIM member and create a positive work environment
- Analyze, assess and recommend changes to current Records Management functions including electronic and paper document flow patterns
- Train employees on appropriate record keeping procedures and governance
List of Typical Responsibilities For a Records Manager Resume
1
Responsibilities For Dr-digital & Electronic Records Manager Resume
- Ensure that records retention schedules are adhered to and that maintenance and disposal of electronic and manual records is in accordance with agency requirements
- Strong communication, written & managerial skills are critical to the job
- Outstanding oral, written and presentation communication skills
- Expert skills in research, gather, arrange, compile, interpret, summarize and evaluate complex and in-tangible data
- Demonstrated detail-oriented self-starter, acting with initiative and the ability to work independently
- A good grasp of new technology and adapting to new IT packages and systems
- Support and train colleagues in the use of document system and handling of business critical records on an ongoing basis
- Proficient in Microsoft Office (including Word, Outlook, PowerPoint, and Excel)
- Contribute to records policy forming committees
2
Responsibilities For On-site Records Manager Resume
- Work with IT professionals to provide electronic records management solutions to Church departments and entities by ensuring disposition of electronic records
- Knowledge of Information Governance principles and practices including both hard copy and electronic information management
- Contribute to the ongoing development of information governance strategy
- Oversee corporate wide activities and events in support of managing the complete records lifecycle
- Facilitate communications among key stakeholders in matters relating to records/information assets and the management of risks to those assets
- Implement structure in electronic document management systems, supporting our processes throughout Wind Power
3
Responsibilities For Enterprise Records Manager Resume
- Approve and oversee the disposition of records
- Oversee the management of electronic and paper-based information
- Administer the company’s Records Management Policy, including developing record keeping processes and supporting the implementation of tools to support the management of the company’s records and information
- Monitor compliance with relevant legislation and regulations and update retention schedules as needed
- Advise on Records Management Policy, providing a framework to guide various departments and staff in the management of their records and use of the company’s records systems
- Work with legal and information technology departments on document preservation, collection, and e-discovery in litigation matters and internal investigations
4
Responsibilities For Records Manager & Records & Archives Group Supervisor Resume
- Relevant Records and Information Certifications desirable
- Work collaboratively in a team environment with internal and external contacts at all levels
- An awareness of information management principles and familiarity with information systems and archives
- Results oriented, self-starter, with a high level of initiative
- Regularly visit Church departments to train on record-keeping principles, monitor and report on record-keeping status, and assist department representatives in achieving their goals
- Establish a training agenda and conduct training meetings for Church records coordinators
5
Responsibilities For Junior Records Manager Resume
- Maintain the Church’s retention and disposition schedule with needed updates and revisions
- Further professional development and maintain professional standards by participating in job-related professional associations and through professional development training
- Coordinate, organize and archive data generated from QC laboratories
- Interact with QC laboratories and Sample Management groups to prioritize result reporting, cross check SOPs and protocols to ensure all results are available per appropriate timelines
- Revise standard operating procedures that are submitted to management for review and final approval
- Generate controlled test records as requested
6
Responsibilities For Medical Records Manager Resume
- Maintain and archive returned test records
- Compile data into lot binders
- Generate reviews and/or maintains records or documents in a detailed and consistent manner
- Prepare data reports and spreadsheets as needed
- Perform LIMS entries for contract lab data
7
Responsibilities For Site Records Manager Resume
- Perform weekly and monthly reviews of forms and logbooks
- Establishes department policies, procedures, standards, and objectives
- Directs and supervises all functions of record completion and maintenance
- Develops and administers department budget
- Member of hospital, hospital system, and medical staff committees as required/requested
8
Responsibilities For Alumni / Donor Records Manager Resume
- Manage and track various matters and key metrics across the global legal department
- Create, implement and maintain records management databases, policies and procedures and ensure compliance
- Work closely with the Legal Operations team supporting commercial transactions to ensure proper management of sales and procurement templates and executed agreements and records in Splunk’s contract management systems
- Provide litigation and investigation support relating to document retention and production
- Ensure records are disposed or archived according to corporate policy
9
Responsibilities For Inmate Systems & Records Manager Resume
- Identify process improvement opportunities for the retention of information and records
- Extensive knowledge of records retention policies and procedures
- Develop further and implement Twitter’s records management policies, standards and guidelines for both physical and electronic records
- Work with key stakeholders to ensure that records management policies, standards and guidelines, including records retention schedules, are kept up to date and implemented effectively
- Partner with legal and audit teams to ensure that financial, regulatory, legal or administrative requirements and regulations are complied with
10
Responsibilities For Information & Records Manager Resume
- Identify, train, and lead a team of records management champions across the organization to support the records management program
- Conduct periodic internal reviews of files to ensure compliance to policy and best-practices
- Plans, organizes, directs, reviews, coordinates, and establishes controls for all records management activities
- Make steady and continuous progress through reliable execution and partnership
- Experienced in designing and implementing a scalable records management program for both scheduled and non-scheduled records, regardless of medium or format, including awareness of information management principles and familiarity with information management systems and archives
- Review files for content/determination of file classification into scheduled/non-scheduled records and program artifacts, and manage disposition accordingly
- Flexible, hard-working and a creative problem solver, comfortable with generating new and innovative solutions as we build the records management program
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