Restaurant Operations Manager Resume Sample
Braden Rath
49882 Schaden Motorway,
Phoenix,
AZ
+1 (555) 724 6545
Work Experience
Restaurant Operations Manager
03/2018
-
PRESENT
New York, NY
- Conduct evaluations (training, 90 day, annual) of staff. Set goals/monitor progress and recommend action plan for growth
- Oversee recruiting and hiring of departmental staff, following HOB standard procedures
- Ensure complete and satisfactory staff training according to HOB training program
- Ensure hiring/termination procedures according to all HOB guidelines
- Participate in maintenance of HOB employee recognition programs
- Facilitate proper inter-departmental communication and organization through weekly manager meetings, daily contact with other managers on duty, etc
- Responsible for supervising employee’s workflow, setting leadership standards, and guiding work locations efficiency. Builds internal relationships ensure our employees are exceeding expectations
- Lead, motivate, and empower the Cane’s Crewmembers
- Align Crewmembers with Raising Cane’s culture by balancing hard work and having fun
Manager Restaurant Operations
01/2011
-
09/2017
Phoenix, AZ
- Manage basic tasks; the restaurant’s Crewmembers and fiscal operations
- Obtain/maintain alcohol awareness certification and food handler’s permit
- Perform all job functions required of restaurant staff
- Atmosphere (lights, sound, room temperature, cleanliness, line of sight, table maintenance, promotional materials on all tables at all times)
- Ensure that bluesbuster is set up for success
- Perform daily pre-shift - upbeat and swinging, incorporating the 5 steps of WOW
- Communicate daily with marketing department for update of ticket sales (2 for 1, promotions and contests)
- Daily liquor pull for restaurant bars and accurate accounting
- Operational personnel log daily sales (am and pm), in manager red book
Assistant Manager, Restaurant Operations
01/2005
-
12/2010
San Francisco, CA
- Safety cleaning and maintenance walk through - interior & exterior building inspections, following up with documentation of cleaning and checklists
- Micros programming of daily specials and pricing
- Check email and communication boards daily
- Contact sheets (3 per month)
- Shift maintenance - calendars are current and on tables, all tables are stamped with current feature show
- Participate in am/pm line check with kitchen management staff
- Monitor kitchen operations - food presentations off expo line and check ticket times
Education
Southwest Minnesota State University
2000 - 2005
Bachelor's Degree in Hospitality Management
Professional Skills
- Proven stakeholder management skills and strong references
- Display high levels of analytical skills: experience analysing data and transforming into business insights
- Very analytical with great executional skills
- Leads a shift effectively - executes effectively use of the Daily Shift Card and Red Book
- Previous hands on experience in presenting restaurant training and development of new programs
- Experience within a restaurant, operational or customer service environment
- Effectively promotes First Watch outside the restaurant
How to write Restaurant Operations Manager Resume
Restaurant Operations Manager role is responsible for events, credit, marketing, auditing, purchasing, security, design, health, gaming, analytical.
To write great resume for restaurant operations manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Restaurant Operations Manager Resume
The section contact information is important in your restaurant operations manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Restaurant Operations Manager Resume
The section work experience is an essential part of your restaurant operations manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous restaurant operations manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular restaurant operations manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Restaurant Operations Manager resume experience can include:
- Manage all internal/external communications in a timely and effective manner
- Meeting with and building relationships with some of our biggest restaurant partners
- Overseeing the improvement of operational efficiency
- Frequently carrying up to 35 lbs. occasionally pushing or pulling up to 100 lbs
- To assist in meeting or exceeding established sales, revenue and profitability goals, SLEBITDA movement in a positive direction
- Maintain safe working conditions as required by OSHA and federal, state and local governing bodies
Education on a Restaurant Operations Manager Resume
Make sure to make education a priority on your restaurant operations manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your restaurant operations manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Restaurant Operations Manager Resume
When listing skills on your restaurant operations manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical restaurant operations manager skills:
- Restaurant operations from an fast moving consumer goods background or delivery company, perhaps even from the events world
- Onboarding:Help restaurants get started on the UberEATS platform
- Hustle: Take ownership of UberEATS growth in your city, do whatever it takes to get the job done, delight our users and restaurant partners!
- Collecting and Acting on Feedback: Create processes and tools to stay in close communication with restaurant partners and incorporate feedback into process improvements on the ground
- Hustle: Take ownership of UberEATS growth in your city, do whatever it takes to get the job done, delight our users and restaurant partners!
- Negotiation and Deal Making: Lead contract negotiations aimed at establishing the foundation of a strong working relationship with our business partners, including sustainable economics for both parties
List of Typical Skills For a Restaurant Operations Manager Resume
1
Skills For Manager Restaurant Operations Resume
- Evaluates hourly employees on an on-going basis through proper and effective use of the weekly schedule
- Takes quick and responsible action in solving problems and able to use reason when dealing with disciplinary issues
- Assists in addressing issues resulting from violations on Health or Steritech Inspections in a timely and professional manner
- Safeguards the Company assets, including funds, equipment, and the facility taking appropriate action as and when necessary
- Collaborative problem solving with many different stakeholders in the business: Tech, Account management, Rider operations etc
2
Skills For Ubereats, Restaurant Operations Manager Resume
- Three (3) or more year’s proficiency with MS Office Suite applications including MS Word, Excel, and PowerPoint
- Become one of the early employees of one of Europe’s fastest growing start-ups
- Trains staff in all proper EOD procedures, including check out procedures
- Assists in completing payroll, weekly, mid period and EOP administration work properly
- Hustle: Take ownership of logistics growth in Japan, do whatever it takes to get the job done, delight users and vendor partners - we take that seriously!
- Have a real impact on Deliveroo’s growth and evolution
- Work with highly motivated people who love what they do every day
- Heavily subsidised gym membership
3
Skills For Assistant Manager, Restaurant Operations Resume
- Annual return flight ticket
- Partner Relations:Build relationships, identify and dig into problem areas to help to resolve issues for our partners
- Collecting and Acting on Feedback:Create processes and tools to stay in close communication with restaurant partners and incorporate feedback into process improvements on the ground
- Menu Design and Planning: Structure experiments and conduct analysis to grow basket size & usage, develop optimal restaurant mix
- Speed, resourcefulness, and go getter attitude: Take ownership of UberEATS growth in your city, work hardto get the job done, delight our users and restaurant partners!
- Experience in the development of operating and capital budgets, staff planning, purchase and control of operating equipment and a sensitivity to design and refurbishing of restaurant and kitchen facilities
- Identify causes of operational issues as well as symptoms, diagnose and cure
- Process driven, great with figures and an analytical mindset
4
Skills For Ubereats Regional Restaurant Partnerships Operations Manager Resume
- Not afraid to muck in and get your hands dirty
- Conduct 100% table visits throughout shift to ensure total guest satisfaction - repeat and new business
- Provide efficient and professional service at an appropriate level to meet or exceed customers’ expectations
- Assist in the management of all revenues, cash or credit and company collateral - properly deposited and accounted for and are secured into the Company’s operating bank account
- Ensure the integrity and operational functionality of all POS and security systems and equipment
- Guide team members both front of the house and back of the house staff to meet established objectives
- Communicate with other management, hourly employees, and customers, providing positive feedback and promoting a positive image of the restaurant and good employee morale
5
Skills For Senior Restaurant Operations Manager National Pastime Sports Bar & Grille Resume
- Regularly counsels and coaches employees, and has the authority to suspend employees pending review of the situation by the General Manager, or discharge an employee immediately for instances of serious misconduct as defined in the Employee Handbook
- Along with the General Manager evaluates hourly staff via formal evaluations
- Ensures maintenance of a safe and harassment free workplace
- Completes all required paperwork on a timely basis
- Prepares and posts weekly work schedules, and ensures the schedule is implemented properly
6
Skills For Restaurant Operations Manager, Härth Resume
- Obtains and maintains safe food handler certifications
- Through communication with the General Manager, Regional Manager and Home Office, handles customer and staff incidents, accidents, injuries and complaints in a timely and efficient manner
- Regularly interviews applicants for employment, assisting in making hiring decisions for the restaurant and regularly coaches and includes other managers in the process
- Experienced with Excel
- Ensures compliance with Federal, local, and state laws, company policies and procedures
7
Skills For Area Manager, Restaurant Operations Resume
- Ensures safe and efficient food and beverage service including quality and quantity control, par levels, service techniques, and product rotation. Maintains safe and secure restaurant outlets by establishing, following, complying and enforcing food handling, health and safety standards, procedures, and regulations
- In conjunction with Wolfgang Puck, Marketing, and the Director of Food and Beverage, develops and recommends marketing plans to attract guests, increase market exposure, and obtain long and short term goals in designated outlets
- Displays extensive knowledge of food, wine, spirits, and food pairings. Ensures guest satisfaction by monitoring, evaluating and auditing food, beverage, and service performance and offerings. Investigates and resolves guest disputes ensuring the guest is content with resolution
- Maintains regular communication between MGM Grand Detroit and the Wolfgang Puck Restaurant Group on restaurant performance and standards
- Conducts pre-shift meetings and ensures daily pre-shift meetings are conducted by management, when not available. Schedules periodic team member meetings to update and ensure correct execution of restaurant policies and procedures
- Manages the front of house team in both Wolfgang Puck outlets to include efficient staffing, team member development and training, performance management and policy enforcement
- Competitive marketplace package
- Develops strategies for increasing sales and profitability, prepares annual forecasts and budgets, establishes and monitors financial controls within management scope. Analyzes business and variances to plan; develops reports on daily and weekly labor costs versus gross volume of business, and provides financial reports and updates to the Director, Food and Beverage
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