Retail Business Resume Sample
Fay O'Reilly
6753 Loy Island,
Dallas,
TX
+1 (555) 490 6380
Work Experience
Retail & Business Banking Director
05/2017
-
PRESENT
Dallas, TX
- Implementation of strategy as defined by Group
- Ownership of objectives to support profitability
- Support overall customer experience for proposition in partnership with Customer Experience Team
- Ensure proposition is compliant with RBWM Functional Instruction Manual (FIM)
- Be an ambassador for HSBC and develop the bank’s profile in the local business community
- Build strong relationships with HSBC (prospective) customers and third parties (e.g. accountants, lawyers, Trade Advisors and any other international related organizations)
- Ensure RMs work with Product partners and assist in the delivery of solutions, services and products that are appropriate to meet customer needs and improve customer engagement
Retail Business Consultant
08/2013
-
03/2017
Detroit, MI
- Work in partnership with colleagues across the HSBC Group to improve connectivity, deliver exceptional standards and quality of service across all interactions with (prospective) customer or other professionals
- Take personal ownership of the customer experience, and ensure all team members take personal responsibility for managing their customers’ total relationship with HSBC
- Ensure fairness in all aspects of strategy, product design and delivery, sales processes, customer literature and correspondence, financial promotions, administration and complaint handling
- Build a strong relationship with the Risk Management teams in order to achieve a sustainable asset growth
- Provide appropriate strategic business ideas based on awareness of market, industry initiatives and customer feedback
- Develop and maintain relationships with key clients including a robust coverage programme
- Work with relevant key stakeholders to ensure a positive client experience including excellent service and implementation
- Develop an appropriate calling plan to efficiently and effectively meet clients' needs
Financial Systems Analyst Iv-retail Business Services
06/2010
-
05/2013
Chicago, IL
- Where appropriate put together high quality customer presentations to best showcase HSBC's offering to potential new clients
- Maintain and enhance the image of HSBC through the planning and execution of conferences, industry sector days, internal and external client road shows and active participation in industry associations
- Maintain close liaison with intra country, intra region and cross regional colleagues/stakeholders so as to provide input into the strategic direction of Sales, Product and Client Management functions
- Be an ambassador for HSBC and develop the bank’s profile in the local ‘International Business’ community
- Responsible for the development, talent planning, career guidance, and performance management of Private Brands Sensory Techs
- Influences organizational alignment within the Private Brands Product Excellence team
- Private Brands advocate at the Brands and RBS
Education
Palm Beach Atlantic University
2006 - 2010
Bachelor's Degree in Marketing
Professional Skills
- Strong communication skills with proven ability to communicate upwards along with strong impact and influencing skills to shape the business and inspire others
- Illustrates strong organizational skills, with experience in project management and the ability to control own priorities and meet deadlines
- Process engineering and documentation skills – able to articulate complex procedures in clearly written deliverables
- Excellent team building-leadership ability
- Possess strong understanding of processes and work flow
- Relevant industry experience preferably in the fund business within finance within a client facing group
- Good understanding of how Superdry stores operate, their processes and systems, and the challenges they face
How to write Retail Business Resume
Retail Business role is responsible for building, negotiation, analytical, retail, finance, credit, training, integration, database, trading.
To write great resume for retail business job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Retail Business Resume
The section contact information is important in your retail business resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Retail Business Resume
The section work experience is an essential part of your retail business resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous retail business responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular retail business position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Retail Business resume experience can include:
- Strong financial acumen, presentation and negotiation skills
- Strong business/financial/analytical skills
- An affinity for brand building, well developed negotiation, relationship building and problem-solving skills
- An affinity for brand building, well developed negotiation, relationship building and problem solving skills
- Good standard of education - ‘A’ level English / Maths or equivalent experience
- Proficiency in Microsoft computer skills
Education on a Retail Business Resume
Make sure to make education a priority on your retail business resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your retail business experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Retail Business Resume
When listing skills on your retail business resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical retail business skills:
- Demonstrated Customer Relationship building / Management skills
- Possess strong communication, interpersonal and negotiation skills
- Has superior PSS and consultative sales skills
- Communication skills which put the knowledge of the business into action plans which lead to the desired result for the dealer
- New Business Acquisitions/Negotiation skills
- Demonstrated good teamwork abilities
List of Typical Experience For a Retail Business Resume
1
Experience For Retail Business Consultant Resume
- Results-orientation, excellent communication and people skills are essential to the job
- Excellent written and verbal communication, organisation, project and problem-solving skills
- Ensures all documentation received is compliant with established policies and processes prior to submitting orders
- Extensive sales and marketing experience preferably in a retail environment, ideally in a petroleum industry
- 3 – 5 years sales and marketing experience preferably in a retail environment, ideally in a petroleum industry
- Develop good and consistent customer service program through retailers
2
Experience For Retail & Business Banking Director Resume
- Strong emphasis on new site acquisitions; Responsible for the zone's strategic network plan and volume growth / retention
- Strong emphasis on new site acquisitions; zone profitability, volume growth, account management and retention
- Establish new business relationships and strengthening existing ones, whilst ensuring fair outcomes for all types of customers
- Delivers intentional and authentic on-going feedback
- Devise plans and strategies to generate new business as well as increase revenue for existing ones
- Ensures the processing of all product orders to ensure a successful post-sale implementation
- Is the conduit for Sales Directors and Sales Executives to gather information from new systems during the pre-launch stages
3
Experience For Retail Business & Marketing Leadership Positions Resume
- Monitors invoicing and payments to avoid revenue loss and ensure compliance with the customer’s payment guidelines
- Provides performance reporting/KPIs as required
- Coordinate with Program Management (PM) on transactional pricing with emphasis on retail accounts
- Assist in forecasting revenues and food cost potentials in annual budget process
- Ensures compliance with all regulatory agencies including but not limited to, FDA, and USDA
- Determine appropriate pricing labor standards for new or changed item codes to maintain or improve margin recovery
4
Experience For Retail Business Manager Resume
- Undertakes regular competitive and market opportunity analysis to ensure that all retail programs remain “best in class” within each operating geography
- Provide business consulting to franchisees to maximise sales and profit through the implementation of franchise value proposition
- Provides a key sales function to manage the zone’s Strategic Network Plan, proactively acquire new business and retain existing Branded retailer accounts
- Knowledge of both fuel and non fuel retailing
- Creates a positive work environment and has the ability to inspire and motivate others
5
Experience For Head of Retail Business Banking Resume
- Framework & guidelines: Key financial reports/dashboards, Private Brands product development manuals and procedures, new product and packaging specifications, consumer research and insights, industry white papers, annual new product development pipeline/planning, etc
- Financial dimension: Contributes to product development targeted growth percent and meeting PB sustainability goals. Supporting the PB team to drive PB Sales, profits and consumer satisfaction
- Interactions and relationships: Coordinates with others such as PB Product Managers, PB Product Excellence, merchandising and vendors to ensure product is readily available and have buy in on improved products. Provides impactful scientific and sensory information to category teams across all Brands through Category/Portfolio Management
- Develop an effective relationship management strategy to target prospective customers with international and domestic businesses
- Acting as a leader in effecting change to roll out the RBB strategy
- Acting as a focal point for business development initiatives
6
Experience For Product Renovation Lead-retail Business Services Resume
- Ensuring that the RBB segment has the right fit for purpose GLCM prodcuts
- Responsible for developing and implementing the RBB strategy within GLCM, while working collaboratively across all parts of RBWM & GLCM
- Research the market and proactively look for ways to differentiate and deliver real value to prospective customers
- Communicate new products, propositions and relevant market information
- Participate in events, initiatives and activities to develop business opportunities
- Protect the bank’s reputation and ensure an acceptable risk profile whilst developing a deeper understanding of the client through ongoing business reviews with Relationship Managers
7
Experience For Retail Business Banking Team Lead Resume
- Provide the Subject matter expertise across all aspects of area of responsibility
- Supervises/manages the day to day activities of the Client Representative Team that is dedicated to the specified account
- Supports Account Manager to accomplish agreed upon sales goals and assure account continuity & customer satisfaction
- Participates on project team to learn new systems in order to be a resource for the Sales Directors and Sales Executives
- Ensures quotes are generated to fulfill the schedule requirements in Initiative Tracker
- Ensures returned POs match the submitted quotes
- Ensure that POs are entered into our internal systems (Sales Force/Big Machines, CPQ, etc.)
- Expedites internal orders through order management as required
8
Experience For Financial Systems Analyst Iv-retail Business Services Resume
- Ensures that data is updated in the customer’s systems as required
- Facilitates schedule changes and administers change order processes
- Ties installation closures back to POs and schedule performance (on time delivery)
- Contacts are generally made on own initiative, at supervisor’s request, or the request of others in the department
- Build strategic relationships with client contacts to develop business insights aligned the clients' most important issues/needs.
- Manage and monitor the department’s Conflicts of Interest register and ensure effective controls remain in place to mitigate all conflicts of interest within the department
- Be an ambassador within the industry to enhance Amazon EU’s position
9
Experience For IS&T Retail Business Systems Analyst Resume
- Manage and monitor growth on a monthly basis through thorough analysis of forecasts and actual figures
- Build a relationship with the Brand and International team based in the US through regular contact
- Present the function’s requirements in meetings such as the EXCO level Operational Risk Committee, Change Council and others
- Create and maintain ingredient database
- Perform routine operational audits to ensure compliance with customer contract
- Identify opportunities for improvement to generate additional revenues or cost reduction
- Maintain P&L for all customers
- Perform ad-hoc analyses such as impact analyses for all menu changes
- Conduct product yield studies to ensure accurate menu costs
10
Experience For Manager, Global Retail Business Process Resume
- Lead customer menu presentations and insure specifications are accurate and priced accordingly
- Engage with internal vendors and customers through IFBL and review FPY data on a daily basis
- Document and follow-up on all department processes in order to implement improvements
- Continually seeks opportunities, in conjunction with suppliers, PB Product Owners and Category Managers, to drive renovation, reduce overall costs and improve quality of product (as appropriate) in assigned categories
- Responsible for implementation of Private Brands renovation projects leveraging PB CoEs to execute
- Identifies and collaborates with functional ingredient suppliers and manufacturers to bring innovative ingredients to aid renovation efforts and improve Private Brand products. Works with Product Innovation Owners and Culinary Center team, as relevant
List of Typical Skills For a Retail Business Resume
1
Skills For Retail Business Consultant Resume
- Demonstrated project and people management skills and experience
- Strong business/financial analytical skills
- Demonstrates an investigative nature and show willing to go the extra mile for clients
- Ales and marketing experience preferably in a retail environment, ideally in a petroleum industry
- Progressive experience in a retail environment
- Proven success in a fast paced and ambiguous environment
- Experienced in new business development
- Strong knowledge of U.S. retail industry
- Experience in the retail sector
2
Skills For Retail & Business Banking Director Resume
- Strong emphasis on bespoke customer service
- Evaluate effectiveness of promotional programs and activities
- One or more year experience in a related position
- Strong emphasis on new site acquisitions; Responsible for the zone's profitability, volume growth, account management and retention
- In store, customer facing. Driving small business results. Coaching and inspection of all RSR’s for SMB activity and knowledge
3
Skills For Retail Business & Marketing Leadership Positions Resume
- Assist the instock team in sending forecasts to vendors and cancelling past due orders
- Audit competitor pricing and update pricing each day
- Assist merchandising team with weekly reporting needs
- 40 hr week, working every other weekend
- Create collaborative working environment among other functions within Diebold Nixdorf and accomplish objectives through others
- Achieve results in a complex matrix reporting structure between multiple organizations
- Self-starter, acts proactively in managing responsibilities
- Track record of achieving sustained site image and customer service standards, offer execution and bottom line outcomes
4
Skills For Retail Business Manager Resume
- Support / provide business updates and reporting
- Partner with Operations to get missing samples for new products, remove damaged SKUs from the website, combine duplicate offers and sort one yard samples
- Knowledge of both fuel and non-fuel retailing
- Support all stages of a SAP implementation project
- This is a virtual, with travel as needed role and can be located anywhere in the US
- Communicate the Group’s long term strategy that clearly articulates strategic targets and metrics to align the delivery against the Bank’s strategic objectives and targets and shareholder expectations
- Work involves extended periods of sitting, some repetitive motion, and lifting up to 50 pounds occasionally
- Liaison with CoE’s/WIMI/CIB/BAGL for strategic intent and leverage
5
Skills For Head of Retail Business Banking Resume
- Continuously improve and simplify retail standards and procedures that enable site staff to meet site execution and safety standards
- Drive performance targets, both top line growth, cost efficiency and CORE scores, through the Multi-Site Company Operated portfolio and Designated Premises Managers at up to 16 individual retail sites in a market to achieve excellent financial results while assuring a positive consumer experience in a safe and secure environment
- Implement the ‘next generation’ of service standards and propositions in support of creating a compelling and distinctive ARCO ampm customer focused service offer
- — How do your interests align with Aesop?
- — When has your energy and enthusiasm paid off professionally?
- A confident individual who demonstrates drive and determination and is eager to help propel the business forward through innovating and improving existing processes
6
Skills For Product Renovation Lead-retail Business Services Resume
- A team player who has an enthusiastic ‘can do’ attitude and encourages change
- Highly analytical, process and detail orientated
- Network development - A highly motivated individual who enjoys investigative work, can multitask with ease and is comfortable speaking with colleagues and clients at all levels
- Complex and comprehensive understanding of the financial and commercial drivers’ key to strategic decision making
- Understand a customer’s business and the fundamentals of running a business
- Flexible to work overtime as necessary
- Understands interrelationship between Value Chain Optimization and Price/Volume Optimization
7
Skills For Retail Business Banking Team Lead Resume
- In depth knowledge of industry products and solutions, managed services, professional services, hardware, software and maintenance
- Earn the trust and respect of the Tire Pros dealer based upon your knowledge of his business
- Think strategically and innovatively: Identify and act on ideas which further the Company’s strategic goals and business plan
- Implement the Group compliance policy by containing compliance risk in liaison with Global Head of Compliance, Global Compliance Officer, Area Compliance Officer or Local Compliance Officer. The term ‘compliance’ embraces all relevant financial services laws, rules and codes with which the business has to comply
- Adhere to all relevant processes/procedures and by liaising with Compliance department about new business initiatives at the earliest opportunity. Also and when applicable, by ensuring adequate resources are in place and training is provided, fostering a compliance culture and optimising relations with regulators
- Shall be responsible for overseeing and ensuring that risk standards are in accordance with the Group Standards Manual (GSM) and appropriate Function Instructional Manuals (FIMs). Robust local risk policies Business Instruction Manuals (BIMs) to be in place and reviewed regularly for their ongoing adequacy
- Liaise marketing, CRM, product partners, and additional business partners, both internal and external, to develop, manage, and launch effective RBB campaigns
8
Skills For Financial Systems Analyst Iv-retail Business Services Resume
- Local Compliance Officer. The term ‘compliance’ embraces all relevant financial services laws, rules and codes with which the business has to comply
- Manage campaign timelines and communications to approvers and stakeholders
- Manage the deployment of RBB community engagement events and track budget
- Create network communications and coordinate delivery with network communications team
- Manage and distribute performance results data
- Collaborate with Group RBB
- Partner with other RBWM Proposition Teams
9
Skills For IS&T Retail Business Systems Analyst Resume
- Track record of success within the business, with strong results in performance & potential reviews and/or able to get positive references from line managers, and no history of disciplinary issues
- A background in IT is not required, but we do need someone with a technical brain who has the capability to quickly understand and explain technical information and systems
- Experience in client service, retail buying, retail analyst, strategic manufacturer, market research or equivalent
- Inquisitive, curious character with the ability to ask insightful questions and establish requirements from retail stakeholders and colleagues
- Translate real world problems into creative technical solutions that deliver real results to store colleagues
- Creative, innovative mindset with the ability to develop compelling solutions to challenging problems, but also with the ability to work effectively within established processes
- Strong attention to detail, with the ability to juggle large volumes of diverse work
10
Skills For Manager, Global Retail Business Process Resume
- Quick learner with the ability to pick up new things quickly, and a real thirst for knowledge
- Charismatic, outgoing character with the ability to form strong working relationships and get on with a diverse range of colleagues and suppliers. People person who enjoys working closely with others
- Ensure accurate product costing (food and packaging) and labor costing (rates and minutes) to facilitate quarterly reviews with the customer
- Interface with customers and CSC administration representatives on billing and pricing issues
- Assist in tracking and delivering results from the retailer’s use of NPD data
- Work with client contacts, NPD’s Account Managers and Director to integrate our data into retailers’ decision-making processes
- Work with merchandiser to guide the Distributors and Direct accounts in their seasonal ranging and subsequent segmentation of the range within each market
- Work with global marketing teams to build brands in APAC
List of Typical Responsibilities For a Retail Business Resume
1
Responsibilities For Retail Business Consultant Resume
- Ensures product lines are appropriate for the designated customer segment and in line with PB Brand Equity standards to make us Famous for Private Brands and pass product validation and customer/associate sensory panels
- Ensure compliance of retailer network in implementing approved retailing practices e.g. wet stock management, merchandising, managing promotional programs
- Provide leadership to retailers, able to build trust and winning relationship and drive accountability through retailer network to meet operating standards
- Capable of building relationships and influencing franchisees and other stakeholders
- Identifies, recommends and executes product formulation improvements, working in partnership with suppliers
- Drive Private Brands to meet nutrition goals for fat, salt, sugar and other targeted ingredients without compromising brand equity or sacrificing consumer acceptance. Ensure the PB Nutritionists monitor and report progress
- In collaboration with PB Nutritionists, establishes the strategic path to renovate or improve the nutritional content and/or formula of the Private Brands portfolio of products (e.g. sugar, salt reduction, MSG removal, synthetic color replacement)
- Cut purchase orders for new items and send the orders to corresponding vendor
2
Responsibilities For Retail & Business Banking Director Resume
- Knowledge or aptitude to learn the science behind digital marketing and e-commerce is essential
- Remain flexible in constantly changing environment is critical
- Spend 80% of the time performing field level work directly with franchisees
- Monitors and reports on progress towards Private Brands renovation goals and KPI’s
- Understands Guiding Stars rating system to deliver products that maintain or increase the Guiding Stars rating through focused renovation and leverages the PB Nutritionists where necessary
- Works with RBS Sustainability & Wellness team and, as relevant, with Group Support Office Sustainability through reporting of PB contribution to sustainability goals
- Ensure compliance of network to safety, operating standards and governmental regulations through conducting regular inspections and engagements with retailers
3
Responsibilities For Retail Business & Marketing Leadership Positions Resume
- Develop individual and multi-chain service station retailers to improve volume and store operations and drive customer loyalty
- Review financial statements and recommend strategies to improve overall operations of the retailer to meet business plan objectives. Has the ability to proactively engage and convince retailers to execute recommendations and enhance business offering
- Develop and maintain team relationship based on integrity, accountability and trust. Influences others to build brand value
- Proficient in both written & spoken English and Bahasa Malaysia, ability to speak Mandarin is an added advantage
- Performance driven, self-motivated and solution orientated
- Subject to transfer within Peninsular Malaysia
- Complete and review new item set up forms to ensure they are accurate and align with our best in class requirements
- Manage purchase order confirmations and assist with PO changes
- Update Prime order status each day
4
Responsibilities For Retail Business Manager Resume
- Compile negative customer reviews and analyze weekly trends
- Ad hoc project support for retail teams
- Responsible for developing a beneficial business relationship with approximately 60 Retailers of service station locations in the Portland Market. Retail locations are independently owned and operated. The Retail Business Consultant role provides a key sales function to bring in new business and retain the Branded retailer accounts
- Provides site and account level consulting to maximize station profitability. Ensures compliance of all brand image and service standards for proper brand representation and compliance with Chevron branded agreements
- Accountable for zone and site profitability as analyzed through an internal reporting tool
- Understands branded retail processes and programs
5
Responsibilities For Head of Retail Business Banking Resume
- Responsible for developing a beneficial business relationship with approximately 115 Retailers of service station locations in the Phoenix Market. Retail locations are independently owned and operated. The Retail Business Consultant role provides a key sales function to bring in new business and retain existing Branded retailer accounts
- Provides site and account level consulting to maximize station profitability
- Ensure Marketing customers are profitable in terms of supply chain and customer profitability direction
- Utilizes MOS system and tools to inform account planning and NOI improvements to high-grade the customer network
- Ensures compliance of all brand image and service standards for proper brand representation and compliance with Chevron branded agreements
- Sales and Operations Management
- Responsible for area value chain optimization plans to maximize gross margin. Plans and executes marketing strategies, processes, programs, standards and operations across the various classes of trade for fuels, lubricants and additional profit centers, consistent with the business plan and the Chevron way
- Achieves financial and operational goals, and for integration of all marketing-related activities within designated territories
6
Responsibilities For Product Renovation Lead-retail Business Services Resume
- Manages a professional and healthy business relationship between Chevron and Retailers within the designated territory
- Partners with retailers to achieve profitable operations, growth in volumes and improved profitability
- Ensures consistent and disciplined execution of processes/procedures/programs and systems towards achieving business plan commitments within the sales area and channel, across class of trade for fuels, lubricants and additional profit centers as appropriate, consistent with the business plan and the Chevron way
- Handles and submits on time any documentation required as well as all internal company reports and surveys. Shares this information with the Retailers and Chevron management to assist with business strategies
- Retailer Selection / Identification of new business opportunities
- Assists with retailer selection process of new retailers - this includes initial interview, business plan panel and thereafter site installation
- Assists the retailers with in-house training as and when required, ensuring that all retailers and relevant staff are developed to a high standard of proficiency in the sale of our product range and the Chevron systems to run the business
- Monitors and benchmarks external trends including competitors, regulations, industry trends and structure, as well as new business opportunities and keeps informed of competitive acquisition activity
- Recommends policy updates to Management to meet competitive market conditions. Tracks and benchmarks competitive activity within the territory, then analyses to understand the implications of external environment changes on the business to enhance decision making
7
Responsibilities For Retail Business Banking Team Lead Resume
- Implements and monitors Corporate operational excellence safety standards and programs for all customers
- Ensures that the retailer is aligned with all Chevron processes as well as government regulations such as health environment and safety, licensing and local ordinances
- Complies with the operational excellence / health environment and safety Corporate standards and incorporates into daily guidelines. Ensures full compliance with company policies/SOX as it relates the marketing
- Senior Certificate with relevant tertiary qualification preferably
- Responsible for developing a beneficial business relationship with approximately 60 Retailers of service station locations in the local market. Retail locations are independently owned and operated. The Retail Business Consultant role provides a key sales function to bring in new business and retain the Branded retailer accounts
- Responsible for developing beneficial business relationships with approximately 50 independently owned and operated Retail service stations in the Orange County market
8
Responsibilities For Financial Systems Analyst Iv-retail Business Services Resume
- The Retail Business Consultant role provides a key sales function to manage the zone’s Strategic Network Plan, proactively generate new business and retain existing Branded retailer accounts
- Ensures compliance of all image and service standards for proper brand representation and compliance with Chevron branded agreements
- Drives on a routine basis to customer sites
- Conducts regular site visits to ensure that all assigned retail outlets are always operated under Company-required standard of image and operation. Ensures that retailers implement customer service consistently, sales target are attained, and facilities are properly maintained
- Ensures that zone management is within the assigned OPEX budget and investments are properly recovered. While pricing, credit and other support are granted to retailers with attainment of set volume or other targets that are attached to or used as justification
- Ensures healthy business relationship with retailers through close working relationship. In addition, grows the network through the development of Retailer-Owned, Retailer-Operated (RORO) retail partners/sites and ensures that Caltex is well represented in the trading area
9
Responsibilities For IS&T Retail Business Systems Analyst Resume
- Tracks and benchmarks with competition to ensure Caltex competitiveness and presence in the assigned area
- Ensures close coordination with other business units through consistent interactions and alignment of business strategies
- Ensures that zone management is aligned with all Caltex and government regulations such as HES, local ordinances, etc
- Ensures that all contracts and other documents that bind the partnership with retailers and other related business groups are properly maintained and updated
- Has excellent negotiation skills needed to sell ideas, persuade others and build relationships with internal stakeholders and external business partners/customers
- Ensure franchisees operate to required standards and execute marketing plans, e-commerce policy, fleet policy, product category management plans as well as new programmes and procedures
10
Responsibilities For Manager, Global Retail Business Process Resume
- Gather and analyse industry trends, competition and market information. Set, manage and report on annual operating plan, prepare investment plans, conduct business reviews and track KPIs, implementing improvements and changes where necessary
- Sound verbal/written communication skills
- Strong situational leadership, lead, motivate, be accountable, develop, direct as required
- Develops beneficial business relationships with approximately 50 independently owned and operated Retail service stations in the Southern California market
- Identify potential franchisees and partners who meet predefined criteria and sign-up new members in target areas
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