Retail Store Associate Resume Sample
Virgie Funk
1904 Eusebio Lodge,
San Francisco,
CA
+1 (555) 243 1861
Work Experience
Retail Store Associate
01/2018
-
PRESENT
San Francisco, CA
- Providing differentiated customer service by anticipating customer
- Providing differentiated customer service by anticipating customer needs,demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues
- Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed
- Accurately operating a cash register - handling cash, checks and credit card transactions with precision while following company policies and procedures
- Maintaining the sales floor by restocking shelves, checking in vendors,updating pricing information and completing inventory management tasks as directed by store manager
- Providing customer support to all departments, including photo and beauty,ensuring departments are fully stocked and operational while remaining current with all updated services and tools
- Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development
- Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health
- Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues
Retail Store Associate
03/2014
-
08/2017
Phoenix, AZ
- Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
- Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools
- Execute the Brand Customer Service standards to meet or exceed customers’ expectations
- Communicate product features and benefits and unique selling points clearly to address customers’ needs and strengthen their connection to the Brand
- Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor
- Assist with floor moves, merchandising, display and end cap changes, product shelf maintenance and set up for special events and promotions
- Maintain store appearance and performs general housekeeping including wiping counters, shelves, windows and restrooms as necessary
Education
Golden Gate University - San Jose Campus
2009 - 2014
School's Degree in Management
Professional Skills
- Basic computer operational skills
- Three to six month\u2019s experience working in a sports/fashion customer & commercial focused retail environment
- Experience in Customer Service, Sales or Marketing in the Health Insurance Industry
- Demonstrate attention to detail and accuracy in work
- Experience in face-to-face customer service
- Working in the deli making cheese trays, pizzas and bagging product
- Taking shipping orders
How to write Retail Store Associate Resume
Retail Store Associate role is responsible for basic, events, travel, insurance, manufacturing, shipping, training, credit, retail, health.
To write great resume for retail store associate job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Retail Store Associate Resume
The section contact information is important in your retail store associate resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Retail Store Associate Resume
The section work experience is an essential part of your retail store associate resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous retail store associate responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular retail store associate position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Retail Store Associate resume experience can include:
- Communicate with guests in person and online, ensuring customer service issues are effectively addressed
- Follow opening and closing procedures for effective and accurate store operations
- Operate gift shop and cash registers and assist customers by processing all payments and purchases
- Maintaining store email by answering any incoming questions
- Supporting opening and closing store activities, when needed
- Providing customer support to all departments, including photo and
Education on a Retail Store Associate Resume
Make sure to make education a priority on your retail store associate resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your retail store associate experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Retail Store Associate Resume
When listing skills on your retail store associate resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical retail store associate skills:
- Demonstrate a relentless passion to serve our customers and provide a world class customer experience
- The ability to effectively work together in a team environment
- Understand and adhere to Good Manufacturing Practices
- Demonstrates in-depth knowledge of Pearl Izumi products
- Operate equipment safely as determined by company safety standards
- Customer Service / Sales / POS Billings / Operates Register
List of Typical Experience For a Retail Store Associate Resume
1
Experience For Retail Store Associate Resume
- Demonstrate safe work habits and safe use of equipment
- Working knowledge of retail store procedures and practices
- Help customers with purchases by answering questions regarding merchandise
- Prevent potential loss by communicating issues with management
- Stock shelves, counters or tables with merchandise and price mark
2
Experience For Retail Store Associate Resume
- Fulfill online orders through the Shopify system
- Sell merchandise off-site at special events and as requested
- Take inventory of merchandise twice a year
- Participate in inventory counts and data updates in Shopify system
- Updates social media and maintain blogs on a regular basis
- Handle credit card transactions
3
Experience For Retail Store Associate Resume
- Follow directions, read or copy information correctly
- Perform basic mathematic calculations
- Familiarity with the inventory process
List of Typical Skills For a Retail Store Associate Resume
1
Skills For Retail Store Associate Resume
- Sampling products to customers
- Running the register
- Maintain food storage, receiving, stocking & rotating per food safety and company standards
- Work in the deli making cheese trays, pizzas and bagging product
- Inventory Stocking and General Housekeeping
- Create an emotional connection with every customer by being a passionate and enthusiastic brand ambassador
- Work a flexible schedule, up to 40-50 hours per week as needed, including weekends, some holidays and evenings
- Working in a retail store
- Selling direct-to-consumer products or services in a health-related industry
2
Skills For Retail Store Associate Resume
- Honors our lifetime warranty and makes the greatest effort to enhance the customers perception of the Pearl Izumi brand even when they are returning
- Employee pricing on Vivint products and services
- Maintain adequate stocking of shelves, cleanliness, and organization of work area throughout the day
- Prepare and distribute sampling products to customers
- Perform reconciliation of cash drawer, ensuring amounts are correct and that there is adequate change
- Take shipping and farm orders
- Take shipping orders
- Dedication to meet the expectations and requirements of internal and external customers; acts with customers in mind
- Visual acuity (near and distant) sufficient to maintain accurate records, recognize people, and understand written direction
3
Skills For Retail Store Associate Resume
- Achieve excellence in a retail sales environment
- Background check is mandatory
- POS and computer terminal
- Producer's License -Life Accident and Health or the ability to obtain it within 30 days of hire
- Helps prepare for and participates in periodic cycle counts and physical inventories
4
Skills For Retail Store Associate Resume
- Responsible for opening and/or closing the store making sure that all opening and closing procedures are completed per store procedures to include completing required paperwork, securing the store and making the daily bank deposit
- Performs role within safety guidelines and observes and follows all policies concerning asset protection, merchandising and store operations as directed by management
- Attend all product knowledge trainings, seminars and meetings as required
- Achieves daily sales goals on a regular basis
- Meets standards for items sold per transaction (IPT’s)
5
Skills For Retail Store Associate Resume
- Product - make it simple for the customer
- Understands all policies and procedures outlined in the Retail Operations Manual
- Meets standards for items sold per transaction (IPT’s), set by store manager
- Honors our lifetime warranty and makes the greatest effort to enhance the customers perception of the PEARL iZUMi brand even when they are returning product - make it simple for the customer
- Understands all policies and procedures outlined in the Retail Operations Manual & Employee Handbook
- Execute any necessary store operations in a specific store as assigned by management: Including Ops Manual adherence, SOP adherence, opening and closing responsibilities. Handle any appropriate customer service inquiries
6
Skills For Retail Store Associate Resume
- Win with your team by hitting sales targets and goals in a retail environment
- Be exceptional in generating excitement and intrigue around our products and services
- Answer questions and resolve concerns with honesty and integrity in-order to create customers of our products and loyal subscribers to our services
- Competitive pay - $14/hour + commissions
- Comprehensive health, dental, and vision coverage nationwide
- Greet customers entering the establishment, contributing to a positive guest experience by exceeding their expectations and preparing orders to their specifications
- Run the cash register; receiving payment by cash, check, or credit card and issuing receipts, refunds, or change as needed
7
Skills For Retail Store Associate Resume
- Maintain an orderly and clean check out area
- Cook and prepare food items per our standards of quality, consistency and timelines
- Annual Medicare/CMS Certifications
- Customer Relationship Management with Key/Major Accounts
- Cash Reconciliation and bank deposits
- Credit - Account Collection Activities
- Help drive tasks among fellow employees
8
Skills For Retail Store Associate Resume
- Lead the shift alongside manager and other Shift Organizers
- Social media connected
- Maintain Store keys
- Contribute to store sales in a specific store by serving as a sales representative on the store's weekly schedule: Including sales of all Highmark core products, HMIG products, Highmark Senior products and any additional ancillary products being offered (Dental, Travel, Pet, SNPs, etc.). Come up with new methods/ideas to improve sales and customer experience. Report all such ideas to Store Lead
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