Risk Operations Resume Sample
Arely Weissnat
3937 Dooley Inlet,
Houston,
TX
+1 (555) 874 4543
Work Experience
Risk Operations Manager
07/2017
-
PRESENT
Philadelphia, PA
- Supervision of medical only claims in conjunction with claims management team
- Oversight of administrative support for Medical Case Management / Utilization Review programs
- Your experience with execution of Risk and Control Self Assessments (RCSA) or other related operational risk assessment methods and programs would be strong qualification
- Taking active part in projects aiming to streamline team’s processes
- Conduct Continuity of Business (COB) testings both onsite and offsite annually with proper documentation of the test results to affirm the feasibility of the Unit’s COB plan
- Lead a team of 8+ high performing investigators in a fast- paced environment including performance management, coaching, developing and driving the vision for the team
- Build team; manage recruiting efforts and partner with Talent Team to bring in top quality candidates to fill critical roles
- Partners with internal partners across the company to effect change and promote awareness through the coordination of fraud detection monitoring of system enhancements and statistical trend analysis
Risk Operations Analyst
02/2012
-
04/2017
San Francisco, CA
- Managing individuals development, providing feedback and assessments in line with Citi policy
- Maintenance of adequate controls and procedures in accordance with bank policies
- Ensuring excellent service quality, pursuing internal customer feedback formally and informally, and following up on recommendations
- Acting as a broad resource to CRMS and the business, looking beyond specific job tasks, taking initiatives, raising issues, and finding and implementing solutions
- Conduct Continuity of Business (COB) testing both onsite and offsite annually with proper documentation of the test results to affirm the feasibility of the Unit’s COB plan
- Research company information, ownership structure, the client’s lines of business and reputation in the marketplace
- Proactively drive project’s timelines. Complete, maintain and review project plans for the project implementations
Junior Risk Operations Analyst
05/2005
-
08/2011
Dallas, TX
- Ensuring proactive communication to Market Risk Officers during the process of ‘in flight’ issues that might affect their processes and deadlines
- Define and achieve operational excellence for regional risk operation teams
- Establish risk policy, processes, procedures and provide requirements for systems and tools
- Drive a consistent rhythm of communication between global and regional risk leads
- Influence and prioritize the global risk roadmaps for operational needs
- Management of a medium size CRMS unit, supporting Business and Risk partners in credit approval process in United States (late shift)
- Coordination of team's BAU process, risk management and control related activities
Education
Ave Maria University
1999 - 2004
Bachelor's Degree in Finance
Professional Skills
- Budgeting & Forecasting Skills. Six Sigma qualified, with process reengineering experience
- Strong computer skills (including MS Office applications)
- Strong decision making skills and initiative
- Strong written and oral communication skills are important
- Demonstrated effectiveness in process management – in particular target setting, prioritization and operational effectiveness
- 1 – 3 years experience in banking or finance (an advantage)- Ability to multitask and prioritize
- Able to identify and articulate solutions for current Fraud & Credit Trends. Innovative with creative problem solving skills
How to write Risk Operations Resume
Risk Operations role is responsible for analytical, credit, software, research, analysis, microsoft, leadership, compensation, training, security.
To write great resume for risk operations job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Risk Operations Resume
The section contact information is important in your risk operations resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Risk Operations Resume
The section work experience is an essential part of your risk operations resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous risk operations responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular risk operations position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Risk Operations resume experience can include:
- Managing the performance and effectiveness of the Nashville team and building solid working relationships with teams in the UK, London, Singapore and Poland
- Effectively manage multiple projects and responsibilities within prescribed timelines, including individual as well as team responsibilities
- Demonstrate strong awareness of the group’s processes and procedures
- Development of inter-personal/soft skills through stakeholder management in a matrix organization
- Honed Financial Analysis skills
- Experience with providing Level 2 Support. Determine immediate and/or long term required action to address customer experience
Education on a Risk Operations Resume
Make sure to make education a priority on your risk operations resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your risk operations experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Risk Operations Resume
When listing skills on your risk operations resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical risk operations skills:
- Good oral and written communication skills, enthusiasm and strong desire to work in operations
- Effectively manage competing priorities to achieve results, particularly when new situations arise that requires resolution on short notice
- Very good analytical skills (working with data elements, excel, and systems)
- Desirable skills would include R, Python (statistical packages), Visual Basic, Experience within financial and services and SQL
- English C-1. Excellent oral and written communication skills
- Leading risk assessments to effectively assess the risk profile within high risk and highly regulated business areas and drive risk reduction
List of Typical Experience For a Risk Operations Resume
1
Experience For Risk Operations Analyst Resume
- High level analytical research and investigative skill set including experience with customer research/transactional analysis
- Experience in worldwide investigation and compliance roles; previous management experience required
- Leadership skills in terms of managing people or a process directly or indirectly
- Interpersonal Skills / Teamwork
- Working experience in operations/back office
- 1 Interpret credit policies, manage processes and procedures and ensure effectiveness. Maintain process manuals up to date
- Identifies and escalates conflicting priorities
- Operations experience and people management in a service related business
2
Experience For Risk Operations Manager Resume
- Provide excellent service and support to the relationship management team
- Run daily controls to ensure reliability of Market Risk systems and Risk Control effectiveness
- Risk management or closely related business experience, with a particular focus on brokerage processes and controls
- Post graduates with relevant experience, Chartered Accountant, MBA Finance preferably from Tier I or II institutes
- Understanding of legal issues and be able to quickly develop business judgment and risk sensitivity
3
Experience For Senior Associate Risk Operations Resume
- Maintenance and monitoring of Special Lending Values, including positions and portfolio level LV overrides, volume overlay..
- Maintenance and monitoring of Special Lending Values, including positions and portfolio level LV overrides,
- Change project related activities such as involvement in defining business requirements and coordination of User Acceptance Testing
- Proactive problem-solving approach to responsibilities and the ability to “think outside the box” when providing solutions
- Opportunity to work in a dynamic changing environment on a large scale global project implementation
- As appropriate, interact with larger TPO community and/or ESC category leads for sharing of best practices and coordination of services
- To perform safekeeping of all CRMS related documents
- 2 Ensure policy changes are smoothly implemented, providing support to business partners and stakeholders
4
Experience For KYC Risk Operations Analyst With French Resume
- Participate in key re-engineering projects to enhance FCR’s process and procedures
- Create quarterly reports of Citi’s Senior Credit Officers by aggregating information from each business line
- Assists in scorecard development; strategy design or adjustments; portfolio performance monitoring, and/or credit policy modification
- Ensure policy changes are smoothly implemented, providing support to business partners and stakeholders
- Resolve user problems by acting as Senior Risk Analyst
- Manage all internal and external audit reviews relating to the CRMS function
- Identify opportunities to increase recurring payment enrollment
- Supervision and governance of controls and control frameworks and provision of premium support to the Market Risk Officers and Risk Reporting teams globally
- Manage global production issues impacting Risk Systems and Risk Calculation
5
Experience For Manager, Risk Operations Resume
- Monitor data readiness and completeness to allow proper Risk aggregation and reporting
- Participate in system testing activities for new change
- Regularly keep SCMs informed of all significant updates through morning huddles, email etc
- Highly motivated and ability to work under pressure and at times with late working hours
- A sound knowledge of the Citi Risk policies is required, and an understanding of the overall banks/portfolio risk profile
- High aptitude, affinity, and confidence in learning new computer software programs
6
Experience For Market Risk Operations Analyst Resume
- Recognize problems by analyzing a large volume of information in a systematic and logical manner
- Interact with both finance and trading customers
- Flexible to meet varying hours/days, when necessary
- Appropriate understanding of processes, procedures(AML/KYC/Risk Management)
- Clear understanding of objectives (mission/vision)
- Tie all processes together and be capable of explaining the “why” of events
- Accurate time tracking
7
Experience For Risk Operations Specialist nd Shift Resume
- Prepare Project’s Requirements Documents
- Drive internal process reviews and enhancements to improve controls and support team’s efficiency
- Verify third party’s compliance to required policies and controls
- Develop, document and update Citi’s Exit Strategy Plans as required; when the exit strategy poses significant risk to Citi, work with business contacts to establish appropriate risk mitigation activities to minimize risk to Citi
- Review, assess and act on results of TPRM assessments/controls (e.g., IS, CoB, DPO, Export, Credit Risk, Country Risk, Financial Evaluations)
8
Experience For Rohq-cto-risk Operations Analyst Resume
- Define risk mitigation strategies and risk exceptions based on the business’ risk appetite
- Serve as point of contact to ensure that third party’s remediation of audit or exam issues is sufficient, and escalate as necessary
- To plan, organize, direct and control CRMS activities
- Ensure the execution of the related to him activity internal control procedures and policies of the Bank and on the implemented internal controls
- 3 Maintenance of Credit Facilitiy Allocations in CitiRisk in accordance with the documentation status
- 4 Intraday limits re-allocation (for NBU Nostro, etc.) in Flexcube based on Risk approval
- Translate user’s queries from Mandarin to English, if needed
- Preparation of monthly and quarterly FCR reporting to Citi’s Board of Directors, Business and Risk Management committees, and US Regulators; engage with Lead Reviewers and FCR management for clarification and/or explanation of ambiguous or missing inputs
- Responsible for Manager’s Control Assessment (MCA) data collection and analysis in preparation for senior management discussion
9
Experience For Senior Manager, Global Risk Operations Resume
- Prepare FCR’s Global Wholesale and Retail Credit Portfolio Scorecards and track results for trend analysis
- Responsible for centralized Credit Bureau management for North America. Team consists of Credit Bureau Strategy and Credit Bureau operations
- Conducts comprehensive analyses to assess levels of portfolio credit risk including summarizing results with opinions and recommendations for actions to support management decision making
- Extracts data from various operating systems to provide meaningful analytics and join with macroeconomic trends to assist in the development of strategy and execution plans that track results/KPIs
- Experience in design and implementation of risk operations process
- Interpret credit policies, manage processes and procedures and ensure effectiveness. Maintain process manuals up to date
- Cooperate closely with CRMS CRA team for technical override approvals for cash and securities transactions
10
Experience For Senior Risk Operations Analyst Resume
- Extensive Operations leadership experience, preferably in a Risk Management environment
- Experience in a banking/finance environment a requirement
- Provides management and team members with data, reports and build real time dashboards
- Collaborates with various business units to support advanced analytics for process audit strategies
- Acts as liaison with IT business partners to ensure full understanding of data flow, data integrity and system security. Assesses information technology control elements to mitigate IT risks regarding the integrity and availability of business information
- Participate in development, training and mentoring of junior staff members.”
- Conducts user testing as Business Intelligence and warehouses are enhanced
- MAS 639 – Single Borrower as well as for internal senior management and IA
List of Typical Skills For a Risk Operations Resume
1
Skills For Risk Operations Analyst Resume
- Attention to details and analytical problem solving skills
- Detailed, oriented balanced approach Demonstrated effectiveness in people management – in particular motivation, development, and teamwork
- MIS, metrics and efficiency analysis skills – ability to benchmark and track performance improvement
- Quality orientation and analytical skills
- Basic computer software skills such as Microsoft Outlook, Word and Excel
- Demonstrable experience in the financial services industry with a strong grasp of credit risk operations
2
Skills For Risk Operations Manager Resume
- Prior experience would be preferable
- High analytical skills, an eye for detail and the ability to analyze Credit portfolio data, triggers & tripwires is essential
- Work under pressure, communication skills
- Keeping up to date on credit policies, regulatory changes and continual up skilling through trainings and developmental coaching
- Analyzing complex processes and data to identify risk areas, effectiveness of controls, and control gaps
- Supporting Regulatory and Audit enquiries and provision of sampling and evidence of correct control and process execution and supervision
- Experience in mark-to-market & value-at-risk reporting, GAAP accounting and financial reporting or engineering & quantitative analysis
- Commercial experience that includes exposure to trading activities and related reporting/risk management
- Experience maintaining an accurate daily trading position and MTM report
3
Skills For Senior Associate Risk Operations Resume
- Demonstrates a high level of personal initiative and sense of urgency to get the job done, both in managing technical tools and addressing business issues
- Experience in providing ongoing business support in Risk or Operations
- Very good command of one of the following languages: Czech, Slovak, Romanian
- Experience with the contracts and confirmation process, including financial commodities and Dodd-Frank compliance
- 6 months experience in a commodity trading related environment
- Experience in Risk Operations, Accounting or Finance
- Experience at driving change to improve work processes
4
Skills For KYC Risk Operations Analyst With French Resume
- To cooperate with other units in the bank on complex matters solving, new products development, bank processes improvements
- Working experience in retail credit risk management of financial institutions
- Experience in managing cross-functional stakeholders
- · Experience leading Kaizen events
- Good written and oral communication style
5
Skills For Manager, Risk Operations Resume
- Demonstrated team player with the ability to work independently
- Experience in Fraud or Deposit Risk Management
- Very good command of English (both written and spoken)
- Knowledge and experience of the technologies and processes used in Citi (an advantage)
- Experience as a UAT tester and or application support
- Synthesize a variety of data points into comprehensive and effective reporting
6
Skills For Market Risk Operations Analyst Resume
- Excellent understanding of ICG policies and procedures, Optima, Credit Engine, business processes
- Extensive years’ experience in banking or finance
- Line management experience of teams encompassing integrity and clarity
- A good understanding of regulatory policies & guidelines required
- A strong understanding of Credit systems, Flex would be an added advantage
- Good knowledge of marketplace and customer base
- Knowledge and experience of the technologies and processes used in Citigroup (or equivalent) would be highly advantageous
- Creative, team-focused, and effective problem solve
7
Skills For Risk Operations Specialist nd Shift Resume
- , Analytical, Compliance, Risk, risk or audit experience
- At least one year of experience in corporate environment
- Developing and maintaining relationships with the firm’s service lines risk teams, marketing teams, and other member firm independence teams
- Communicating complex issues by distilling them into concise summary reports and presentations
- Producing high quality management level reporting
8
Skills For Rohq-cto-risk Operations Analyst Resume
- Working knowledge of financial products/contracts used in commodity trading and risk management (swaps, options,
- Taking active part in projects regarding ILM
- Recommending risk remediation actions, brokers solutions with management, and drives remediation where appropriate
- Understanding of the Company's risk management policies
- Analyzing material movements in risk exposure to determine reasonableness and drivers
9
Skills For Senior Manager, Global Risk Operations Resume
- Working knowledge of Visa, MasterCard, Discover & American Express policies and procedures
- Understanding of counterparty credit risk and high level overview of market risk methodology
- Driving complex changes in an international, multi-cultural, dynamic and complex organization
- Monitoring and ensuring data readiness and completeness to allow timely, accurate and complete Risk aggregation and reporting
- Conducts audit procedures, where necessary, including composing summary memos and preparing working papers
- Collateral Monitoring: Monitoring, completion and submission of the various collateral related activities like drawing power computation, collateral reporting
- Gain an in-depth understanding of User Acceptance Testing, Application Support and KYC processes as part of a high performing team
- Monitor Commerce Solutions Risk Staff’s activities, including attendance and timeliness, phone usage, call quality, and ongoing training and development
10
Skills For Senior Risk Operations Analyst Resume
- Understands business processes and constructs monitoring to ensure processes are in control using appropriate triggers to provide an early warning system
- Defect logging and tracking Job Background/context
- Close liaison with other functions across UBS, including IB Ops and Front Office support teams, IT and change project teams, and Risk Reporting
- Own / support remediation of issues or gaps identified as part of ongoing monitoring
- To optimize Unit’s processes to make them more efficient (bringing FTE/cost saves, error reductions, increasing customers’ satisfaction)
- Support the Head of Global Products and Operations in FCR’s budgeting and capacity planning process
List of Typical Responsibilities For a Risk Operations Resume
1
Responsibilities For Risk Operations Analyst Resume
- Prioritise, schedule and complete any other adhoc tasks as assigned by RSS Regional Manager
- Experience with Credit Processes and Risk Systems
- Have a strong affinity for IT systems
- Built strong relationships with Operations Management teams across sites to implement improvement programs
- One to two years of previous management experience
- Willing to work on shifts (24H services)
2
Responsibilities For Risk Operations Manager Resume
- Support modeling of proposed trading scenarios and structured products
- Escalate relative information by forwarding to RSS Regional Manager if necessary
- Ensure the results are properly used to support the improvement of on-going issues, trends or areas of opportunity, as appropriate
- Use existing systems and spreadsheet tools to summarize commercial commodity price-risk positions
- Prepare a variety of ad hoc analysis and data tools to meet changing business needs
- Management of QA, Training, Capacity Management teams
- Build, maintain and improve investigation forecasting frameworks/models and Capacity Plans to process investigation volume
- Contribute in automation projects by working closely with stakeholders and be a catalyst to drive process improvements and automations
- Ensure compliance with regulatory reporting requirements on credit risk
3
Responsibilities For Senior Associate Risk Operations Resume
- Manage credit documentation supporting credit facilities in line with credit approvals
- Fast learner especially in programming
- Maintenance of Credit Facilitiy Allocations in CitiRisk in accordance with the documentation status
- Intraday limits re-allocation (for NBU Nostro, etc.) in Flexcube based on Risk approval
- Investigate data quality issues raised by users, tracing and solving rejection of trades, stale marks, missing pricings, addressing reconciliation queries on the Risk side
4
Responsibilities For KYC Risk Operations Analyst With French Resume
- Subject matter expert in derivatives
- Effective and proactive Communication with Quality Management Team and Operations Team in order to anticipate or address individual and team areas of improvement
- Identify roadblocks that compromise our BAU activities to achieve important deadlines and presents alternate solutions to QA Management Team on time in order to maintain our results accurate
- Deal with complex situations and capable to present solutions to partners, support groups and Senior Management outside QA team
- Interacts with Global Teams such as Procedures and Compliance to anticipate gaps on the Quality Assurance Process
5
Responsibilities For Manager, Risk Operations Resume
- Maintain MS Excel and MS Access based tools that leverage corporate systems for deal capture, position management, earnings and VaR
- Monitor and report exposure, VaR, and risk results
- Monitor compliance with the company's risk control policies and regional position limits
- Coordinate reconciliation of paper and physical positions to systems of record, and front office control spreadsheets in support of daily reporting responsibilities
- Train and mentor other Risk Operations team members
6
Responsibilities For Market Risk Operations Analyst Resume
- Manage a team of 3 risk analysts
- Oversee day to day operations of OFAC, credit check, and fraud reviews
- Oversee finance systems and processes and implement improvements to optimize payments workflows
- Oversee relationships with 3rd party fraud and payments vendors
- Develop and analyze KPI’s in order to measure performance and identify fraud trends, patterns, and product vulnerabilities
7
Responsibilities For Risk Operations Specialist nd Shift Resume
- She/he is well-organized, can manage multiple analyses/projects simultaneously, and is intellectually curious
- Maintain a pristine control environment and robust compliance culture in the unit
- Activities supported by CRMS
- Display solid leadership skills and a thorough understanding of all the products utilized, specific to banking book products that generate unfunded commitment exposure
- Act as subject matter expert and assist with workflow management of the Limit Monitoring Analysts - Risk Operations Senior Analyst specifically covering the unfunded commitment exposure not linking to an approved credit limit
- Proactively oversee the monitoring of exposures
8
Responsibilities For Rohq-cto-risk Operations Analyst Resume
- Collaborate, communicate, and coordinate across all operations teams and serve as a primary point of contact for all customer facing issues related to Risk
- Directly manage a team or Risk Analysts to inspire and provide leadership and guidance as they work in the fast paced and constantly evolving environment of risk operations
- Develop a high performing team by understanding and facilitating team dynamics, recognizing and developing great talent, recommending areas for improvement, and ensuring consistency in thoughts and actions
- Make timely decisions based upon information, analysis, and experience while explicitly sharing the criteria for decisions
- Learns from successes and mistakes, applies the learning’s and makes the lessons relevant to others
- Drives improvements in processes they interact with
9
Responsibilities For Senior Manager, Global Risk Operations Resume
- Continuously assesses and improves processes within their scope, including the impact on upstream and downstream groups, and drives improvements in processes they interact with
- Think start to finish about how to meet customer needs in a way that is operationally sustainable
- Proactively builds relationships/networks that enable current performance and future growth
- Monitor and ensure timely submission of the required documentation (eg. letter of offer for credit facilities)
- Classified documentation review for classified names - for newly classified or worse reclassification names to ensure completeness and adequacy
- Resolve credit exceptions and help provide solutions for issue prevention
- Develop viable credit risk management controls to manage and mitigate risk
- Good organizational, time management (prioritization of tasks) ; Attention to detail ; Customer focus ; Ability to handle pressure ; Good communication skills ; Interpersonal skills/teamwork ; Assertiveness
10
Responsibilities For Senior Risk Operations Analyst Resume
- Related system knowledge (CDM, DP, RAPID etc.)
- Work across various team’s/organizations
- Flexibility to work on multiple initiatives concurrently
- Use mainframe and PC applications such at LAW, SAR, HEJR, Microsoft Outlook and Microsoft Office
- Experience in Supply Chain Management and interacting with suppliers’ management teams with the ability to exercise sound, timely and independent judgment
- Be able to work under pressure and meet deadline
- Subject-matter expertise in information security subject matter areas (e.g. access management, data security, vulnerability management, etc.)
- Experience providing information security or information technology consulting services to a broad range of companies and/or federal and state agencies
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