Sales Operations Analyst Resume Sample
Marcel Harvey
473 Kuvalis Forge,
Chicago,
IL
+1 (555) 641 0386
Work Experience
Principal Sales Operations Analyst
02/2017
-
PRESENT
Houston, TX
- Demonstrable success in a sales operations or business analyst role
- Manage projects on parallel tracks and execute on deliverables
- Familiarity with industry trends and database management tools
- Coordinates between global stakeholders in order to provide superior customer support and manage events which are crucial to meeting revenue targets and maximize shipments
- Works with internal teams to resolve all production issues (forecasting, scheduling, and shipping/invoicing) to ensure highest level of supply continuity
- Manages any assigned project implementations, changes, or significant operational issues
- Creates and maintains a variety of reports (shipping, backlog, forecast, and rebate). Analyzes data and makes recommendations to resolve gaps
- Assists Sales Management and team in all aspects of supporting the customer
- Responsible for coordinating the scheduling of QBRs, preparing the materials to be used during QBR's and driving post-mortem issues and activities
Sales Operations Analyst
11/2011
-
10/2016
Phoenix, AZ
- Proactively engage Sales, Marketing and Technical Service teams to obtain demand information. Transfer sales information to demand forecasts as required. Participate in and/or lead required demand management reviews with Commercial team
- Monitor and manage sales forecast for repeat and contract customers. Update sales forecast based on historical customer demand trends
- Proactively work with Sales and Technical Service team to maintain up-to-date view of timing of unit changes
- Analyze sales forecast data
- Analyze individual sales, customer, product line, and aggregate demand forecasts, including margin analysis
- Proactively correct forecast data anomalies based on data review and analysis
- Communicate sales demand in support of supply planning activities
- Provide accurate and timely demand updates to Demand Planning Lead, Sales Operations Lead, Finance, Manufacturing, S&OP and other business partners. Formal annual, year over year, quarterly and monthly updates and data bridge summaries are required
Junior Sales Operations Analyst
12/2004
-
10/2011
San Francisco, CA
- Host and manage the weekly, monthly, quarterly sales operations review meeting with internal team and customer per business requirement
- Experience as a sales operations specialist
- Able to work across the organization at all levels
- Good Excel skills…knowledge of pivot tables, formulae, charts
- Gather, organize and input sales forecast data
- Manage timely and accurate volume and revenue-based sales demand forecast as an input to integrated demand planning, supply planning, order fulfillment process and financial reports, including the business P&L
- Maintain forecast data in demand system(s) to ensure timeliness and accuracy for ongoing forecast reviews, budgeting, and strategic planning. Continuous data updates include customer wins and losses, products, revenue, sourcing, margin, and plant demand information
Education
Lawrence University
1998 - 2003
Bachelor's Degree in Business
Professional Skills
- Excellent analytical skills and experience applying analytical skills
- Strong project management skills and self-management skills to operate productively and flexibly producing high quality and on time deliverables
- Excellent interpersonal skills, proven problem solving skills
- Outstanding written and oral communication skills, time management skills and team building and collaboration skills
- Well organized, strong administrative and detail oriented skills and excellent interpersonal and negotiation skills required
- Strong written communication stills Strong planning and prioritization skills handles multiple tasks with conflicting/ overlapping timelines
- Strong business skills, critical thinking and organizational skills
How to write Sales Operations Analyst Resume
Sales Operations Analyst role is responsible for analytical, excel, advanced, business, interpersonal, microsoft, organizational, powerpoint, organization, customer.
To write great resume for sales operations analyst job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Sales Operations Analyst Resume
The section contact information is important in your sales operations analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Sales Operations Analyst Resume
The section work experience is an essential part of your sales operations analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous sales operations analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular sales operations analyst position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Sales Operations Analyst resume experience can include:
- Strong system skills including Salesforce, Excel, MS Office, G-Suite, as well as excellent written and verbal communication skills
- Good planning and prioritization skills – handles multiple tasks with conflicting/ overlapping timelines
- Work experience in Sales Operations, Marketing, or role requiring teamwork, communication, and strong project management skills
- Strong people skills (Training experience)
- Strong organizational skills and ability to multi-task with competing priorities
- Strong organisational skills and the ability to manage multiple concurrent projects; project management experience is highly desired
Education on a Sales Operations Analyst Resume
Make sure to make education a priority on your sales operations analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your sales operations analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Sales Operations Analyst Resume
When listing skills on your sales operations analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical sales operations analyst skills:
- Has excellent oral and written communication skills and can effectively partner with clients, customers, and fellow colleagues of all levels
- Strong proven track record of customer interaction and effective organizational skills
- Strong customer service focus, written and verbal communication skills, and attention to detail and accuracy. As well as problem solving and analytical skills
- Excellent verbal, written communication skills, and organizational skills
- Information processing experience; experience designing management reports & analytical and design skills to create, audit and change reporting solutions
- Excellent written and oral communication skills, with expertise in successfully leading across organizational boundaries and building strong relationship
List of Typical Experience For a Sales Operations Analyst Resume
1
Experience For Sales & Operations Analyst Resume
- Excellent organizational skills and strong analytical skills with data
- Strong oral and written communication skills, as well as strong documentation and data management and analysis skills
- Attention to detail; strong prioritization, communication and organization skills; solid team player
- Strong executive interpersonal skills – effectively represent your ideas and points of view with global sales leaders
- Demonstrated solid customer service and interpersonal skills in a fast-paced environment
2
Experience For Principal Sales Operations Analyst Resume
- Excellent organizational and prioritization skills with attention to detail, and ability to work on many tasks concurrently
- Strong interpersonal, oral, and written communication skills with strong customer service orientation
- Strong mathematical and analytical skills and excellent attention to details
- Excellent MS Office (Excel, PowerPoint, Word etc.) skills are essential, Visio, MS Access is good to have
- Good analytical skills and experience to assess large data sets and observe patterns or trends of relevance
- Experience working effectively and influencing others in a matrixed environment to reach agreement and gain support for strategies ; strong team players
- Solid Excel skills including creating complex pivot tables, working with v-lookups and other formulas
- Strong working computer skills, specifically proficient using PowerPoint, Word, Excel, Outlook email
3
Experience For Global Renewals Senior Sales Operations Analyst Resume
- Excellent analytical and problem structuring / problem solving skills
- Apply strong analytical and problem solving skills to see beyond the numbers to drive sound decision-making
- Effective time management skills including the ability to handle multiple projects simultaneously
- Strong SQL & Spreadsheet modeling & quantitative analysis skills
- Strong Problem solving skills are a required
- Excellent data analysis, reporting, and presentation skills
4
Experience For Sales Operations Analyst, MAC Tools Resume
- Excellent cross-organizational skills, including the ability to influence without authority and communicate with senior executives
- Strong research and analytical skills, including statistical expertise
- Strong Excel skills, having worked in a hands-on role before
- Excellent customer interfacing, written and verbal communication skills
- Solid attention to detail and critical thinking skills
- High-end analytical & reporting skills, with advance knowledge & experience software such as Excel, Access, SFDC & Tableau, Microstrategy
- Experience using Salesforce.com, or ability to quickly learn the needed skills
5
Experience For Sales Operations Analyst, Maplewood, MN Resume
- Excellent problem solving and analytical skills with the ability to apply knowledge and creativity to resolve issues
- Strong interpersonal, verbal and writing skills and the ability work with individuals from various disciplines
- Excellent communication, project and time management, writing and presentation skills with the ability to confidently interact with senior management
- Excellent problem-solving, analytical skills, detailed orientated with ability to multi-task
- Detail oriented, strong analytical and problem solving skills
6
Experience For Sales Operations Analyst, Programs Resume
- Advanced experience/skillset using Salesforce.com
- Excellent verbal and written communication skills, including the ability to interact professionally with all levels of the organization
- Strong verbal and written communication skills, including ability to communicate complex ideas in a simple way
- Strong Analytical Skills with ability to work within various Billing Systems
- Effective and creative problem-solving and analytical skills
- Strong system & analytical skills e.g. CRM-SF.com
- Strong communication skills in both oral and written forms with a second European language essential
- Good analytical and quantitative skills with the ability to work with large data sets while maintaining high attention to detail
- Demonstrates the ability to use organizational skills to create a productive process that the larger team can understand and follow efficiently
7
Experience For Sales Operations Analyst For System Business Resume
- Strong verbal and written communication skills for all levels
- Tech savvy with strong Excel skills
- Proven organizational skills, high attention to detail, and superior time management
- Proficient in Data Analysis and Strong MS Excel Skills required
- Strong Communication Skills to customers(internal and external)
8
Experience For Senior Sales Operations Analyst, Americas Resume
- Excellent skills in Excel, PowerPoint, and Access
- Good analytical and quantitative skills; ability to work with large data sets while maintaining high attention to detail
- Exceptional analytical and quantitative skills. Strong understanding of Excel & SQL
- Excellent collaboration and problem-solving skills
- Strong organizational skills, with the ability to work independently as well as in a highly collaborative, team-based environment
- Excellent Business Intelligence (BI) analytics skills
- Excellent persuasive communication skills, with the ability to shape opinions at all levels of an organization
- Can multitask, organize, and prioritize effectively
9
Experience For Sales Operations, Analyst / Manager Resume
- Excellent communication, influencing, presentation skills, in both written and verbal English and French
- Good communications skills and working language requirements in English and Chinese
- Strong analytical and data management skills and ability to work through complex/ambiguous business scenarios to influence decision making
- Excellent analytical skills with ability to handle large sets of data and understanding of how to best utilize the data in the most efficient way
- Extreme attention to detail and strong problem solving and data manipulation skills
- Organization and good time management skills are very beneficial
10
Experience For Sales Operations Analyst, Associate Resume
- Analytical skills to determine root cause of problems and apply creative and effective solutions
- Exceptional written and verbal communicator with strong interpersonal skills
- Proven ability to interface effectively with internal customers from all levels of the organisation
- Good organisation and time management skills required
- Excellent team and positive interpersonal skills, with a general willingness to help others
- Good interpersonal skills in working with others. Ability to interact with all levels of management
- Detail-oriented with strong interpersonal skills to manage relationships and act as a thought partner with cross-functional teams
- Excellent communication, content development, and presentation skills of analysis to stakeholders
List of Typical Skills For a Sales Operations Analyst Resume
1
Skills For Sales & Operations Analyst Resume
- Outstanding interpersonal skills and customer service skills in order to support the Sales team
- Strong Excel skills and proven ability with reporting programs and collecting data for research
- Excellent analytical and problem-solving skills, coupled with strong business judgment
- Experience in a position requiring excellent communication and analytical skills
- Possess excellent grammar, interpersonal, and prioritization skills
- Demonstrated organizational, prioritization, and time management skills
- Work experience, strong business acumen and analytical skills
- Advanced computer skills (Excel, etc.). Prior experience in Siebel, SAP or similar business applications
2
Skills For Principal Sales Operations Analyst Resume
- Working knowledge and proficiency with MS Office with excellent Excel Skills required (pivots, macros, Vlookups, etc.)
- Sound critical thinking skills, including the capacity to identify and appropriately assess and order competing interests and priorities
- Strong influencing skills - providing guidance, direction and feedback to sales team members, including remote field sales staff
- Possess strong analytical skills, including conducting analysis and reviewing trends
- Strong consulting, problem solving, and critical thinking skills
3
Skills For Global Renewals Senior Sales Operations Analyst Resume
- Strong analytical thinking, problem solving, and collaboration skills
- Proven skills performing thorough, quantitative, and qualitative analyses using applicable technology tools
- Effective communication skills in networking and partnering across organization
- Intermediate to advanced data mining/manipulation and data validation skills utilizing Excel, Cognos, Oracle, Access
- Strong project management, problem solving initiativeand multi-tasking skills
4
Skills For Sales Operations Analyst, MAC Tools Resume
- Strong problem solving, judgment, and organizational skills
- Strong verbal and written communication skills, including advanced PowerPoint/presentation ability
- Excellent networking, communication and presentation skills; Ability to understand the client and adapt approaches accordingly
- Quick learner; Can leverage skills and capabilities learned from outside training, workshops and experience
- Strong critical thinking skills and attention to detail are required
- Strong Skills in various ERP systems needed with understanding of process flows and interactions with peer teams (Finance, Sales, etc.)
5
Skills For Sales Operations Analyst, Maplewood, MN Resume
- Strong PC skills, including Microsoft Office (Word, Excel, Access, and PowerPoint)
- Strong written and verbal communication, organizational, and problem solving skills
- Extreme attention to detail, strong problem solving and data manipulation skills and commitment to data integrity
- Good analytical and quantitative skills; ability to work with large data while maintaining high attention to detail
- Strong communication skills, an ability to see beyond the numbers and translate these to sound business reasoning
6
Skills For Sales Operations Analyst, Programs Resume
- Strong problem solving skills and ability to find solutions for customers, divisions and account managers
- Excellent communication skills and an ability work quickly without compromising accuracy
- Strong analytical and problem solving skills required. Ability to identify issues and develop and implement solutions to meet department and Company goals
- Proven leadership, influencing and project management skills
- Demonstrated ability to effectively lead and manage multiple projects and project teams
- Excellent communication skills and the ability to use “positive language”
- Excellent knowledge of MS Office Skills (Word, Excel, Powerpoint, Outlook)
- Excellent interpersonal skills, ability to problem solve
- Shows solid grasp of commission fundamentals and possesses the technical skills necessary to adequately support business needs
7
Skills For Sales Operations Analyst For System Business Resume
- Excellent communications skills both orally and verbally
- Possess very strong analytical skills
- Excellent time management skills to meet frequent deadlines
- Strong analytical and problem solving skills; ability to diagnose problems and propose solutions with minimal guidance
- Strong MS Office Suite skills (Microsoft Visio, MS Word, PowerPoint, Excel)
- Strong written and Verbal communication skills(English)
- Excellent time & task management, organizational, and analytical skills
8
Skills For Senior Sales Operations Analyst, Americas Resume
- Strong interpersonal skills, with the ability to work in a professional and collaborative manner
- Solid computer skills required, Salesforce.com, Clari, MS Excel, MS PowerPoint, Outlook
- Strong project management, problem solving initiative and resiliencyand multi-tasking skills
- Prepared to teach face to face and have excellent training classroom skills/management/confidence
- Good communication skills (e.g. written, verbal, presentation). Mastery in English and local language
9
Skills For Sales Operations, Analyst / Manager Resume
- Excellent communication (oral and written) skills. English required
- Excellent analytical, statistics, and problem-solving skills
- Strong work ethic & organizational skills
- Strong computer skills, especially Excel and databases
- Effective time management, organizational, and leadership skills
- Proven experience in establishing, defining and implementing reporting on targeted metrics/KPIs
- Work effectively in a team environment covering many organizations (quality, engineering, finance, operations, marketing, and marketing communications)
- Use strategic planning to manage consulting team size and skills to align to business forecasting for the verticals
- Advanced Excel and PowerPoint skills required for managing/presenting data
10
Skills For Sales Operations Analyst, Associate Resume
- Advanced skills in Excel (Vlookup, Pivot Tables, Reporting Building)
- Good understanding of the complexities of the Sales process and environment, including direct experience of the sales function and behaviors
- Intermediate to advanced database skills including writing queries and reports in either MS Access, SQL or PowerBI
- Two or more years experience in sales operations or performing financial, marketing, or statistical analysis or equivalent related work experience
- Exceptional interpersonal skills including thoroughness, problem-solving, verbal & written communication, relationship management, and ability to influence
- Demonstrated experience in quantitative analytics, interpreting and presenting derived insights
- Demonstrated experience in procuring and managing hardware, software and/or contractor services
List of Typical Responsibilities For a Sales Operations Analyst Resume
1
Responsibilities For Sales & Operations Analyst Resume
- Demonstrated organizational skills; strong attention to detail
- Advanced skills with Microsoft Excel, proficient skills with Access, PowerPoint and Word
- Strong organizational skills with the ability to multi-task, prioritize, and escalate potential issues
- Top tier analytical and financial skills; Microsoft Excel experience a pre-requisite
- Strong IT skills, including high levels of proficiency with Excel, SFDC and BI tools
- Problem solver with advanced analytical skills and has excellent attention to detail
2
Responsibilities For Principal Sales Operations Analyst Resume
- Excellent English communication skills; both oral and written
- Highly motivated and able to work independently and manage priorities effectively
- Strong Intermediate to Advanced Microsoft Excel skills
- Strong presentation and communication skills with the ability to collaborate across multiple internal teams
- Possess strong verbal and written communication skills; confidence and ability to interface at Senior Operations level
- Strong financial system and computer skills
- Excellent time management skills and the ability to work autonomously in a fast paced environment
3
Responsibilities For Global Renewals Senior Sales Operations Analyst Resume
- Finance - Solid financial skills
- Good communication skills in Korean and English languages required
- Proven analytical skills in Excel: vlookup, index/match, PowerQuery, PowerPivot
- Outstanding business acumen and financial analysis skills
- Analytical Thinking and Problem Solving: Superior analytical, troubleshooting and decision-making skills
- Work closely with Training Manager to ensure sales teams are receiving optimized training and skills support
- Exceptional data analysis skills and problem solving ability, including data modeling and analysis in Microsoft Excel (lookups, pivot tables, macros, etc.)
4
Responsibilities For Sales Operations Analyst, MAC Tools Resume
- · 3 to 5 years prior work experience supporting sales operations and related functions within a food service, retail, or related business environment
- · Superior analytical, critical thinking and quantitative skills
- Advanced communication skills, particularly around articulating analytical results in an easily digestible format, be it orally or in written or graphical form
- Face internal stakeholders requiring interpersonal skills
- Strong Excel charting and graphics experience
- Exceptional analytical and quantitative skills; superb at spreadsheet-based modeling
- Advanced skills in MS Office applications, including Excel, PowerPoint, Project, and Word
5
Responsibilities For Sales Operations Analyst, Maplewood, MN Resume
- Experience in data analysis, decision support, including demonstrated proficiency with analytical software
- Design new reports using Tableau to efficiently and effectively deliver information to end users within SalesForce
- Creative problem-solving skills and a can-do attitude to overcome any obstacles to accomplish requested tasks
- Work closely and effectively with Sales leadership to produce timely, quality reporting and analysis
- Advanced Microsoft skills including Word, PowerPoint and Excel (v-look ups, pivot tables)
- Experience in either sales, sales analytics or financial analysis in a corporate environment, including 12 months of experience in sales operations
- Superior diagnostic and problem solving skills
- Up to 2 years' experience in operations function with a proven proficiency in performing various analyses
6
Responsibilities For Sales Operations Analyst, Programs Resume
- Capable skills in documentation of business requirements and user processes
- Handle multiple priorities and deadlines, and strong attention to detail
- Advanced Microsoft Excel Skills/Expertise essential
- Experience Required: 5-10 years’ relevant experience
- Reliable individual with impeccable time management skills
- Successful experience in an enterprise high tech or software environment with experience in a support role for sales or related groups
7
Responsibilities For Sales Operations Analyst For System Business Resume
- Successful written and verbal (both in person and telephone) communication skills
- Strong experience with Microsoft Visio, Project, PowerPoint, Word, Excel
- Work on a variety of special projects that call upon your attention to detail and analytical skills to support the sales team and management
- The creative skillset to build PowerPoint presentations with data and analytical findings
- 3/5 years work experience in a quantitative field or equivalent educational experience
- Champion and effectively measure sales process and field sales’ adherence to corporate processes
8
Responsibilities For Senior Sales Operations Analyst, Americas Resume
- Demonstrated experience with pro-space modular
- Demonstrated knowledge and experience with Management Systems (ERP, CRM’s …)
- Exhibit superior verbal and written communication skills with all levels of management, and key business partners
- This requires good tact, interpersonal skill and tenacity to achieve
- Demonstrated experience in an analytical role
- Influence decisions by communicating effectively with all levels of the organization
- Manage and prioritize multiple tasks – handling requests of different priority levels requires the ability to multi task to meet the deadlines
9
Responsibilities For Sales Operations, Analyst / Manager Resume
- Organizes regularly scheduled lead generation calls with Sales team with the ability to effectively communicate sales time lines and next steps
- Strong experience in Business Intelligence reporting solutions (examples include: Business Objects, Tableau, SQL, etc.)
- Previous experience and demonstrated success working in a high paced, goal driven, and results oriented environment
- Prior experience in using CPQ, bFO, OBIEE and other related systems
- Proven experience of Excel, including the use of pivot tables, advanced logic functions, and other complex formulas
- Trainable individual with openness to learning new skills or areas of the business
- Liaise effectively with internal IT resources to successfully execute related projects
- Salesforce.com admin experience creating workflow rules, validation rules, and custom objects
- Robust analytical skills and be capable of troubleshooting complex systemic problems
10
Responsibilities For Sales Operations Analyst, Associate Resume
- Perform Sales Effectiveness Studies, recommend changes to increase sales team’s effectiveness, assist implementation of changes and track progress
- Experience in sales operations or similar analytic and business partner support experience
- Strong experience in Excel as an analytic tool
- Microsoft Excel, PowerPoint, Project skills
- Demonstrated ability to analyze problems, probe facts, identify and question assumptions and find creative and effective solutions to meet business goals
- Effectively work with diverse cultures in a global team; sensitivity and appreciation for diverse cultural norms/style
- Possesses consultative, intuitive and dynamic analytical skills
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