Sales Support Coordinator Resume Sample
Obie Simonis
5735 Barton Loaf,
Dallas,
TX
+1 (555) 996 7780
Work Experience
Senior Sales Support Coordinator
06/2017
-
PRESENT
New York, NY
- Navigate the MI organization to achieve collaboration by leveraging relationships and knowledge
- Identify and cultivate relationships with key colleagues and stakeholders in other parts of the organization
- Work effectively in a virtual team-based environment
- Compile, generate, maintain, and/or distribute various reports
- Create and implement systems and procedures for region
- Prepare contracts, proposals, and other documentation
- Mail sales kits, research materials, and other Gartner information to clients and prospects
- Track, maintain, and keep current files of all Gartner information
Sales Support Coordinator
08/2010
-
01/2017
San Francisco, CA
- Coordinate all aspects involved with prospectors and briefings including coordinating details with Account Executives, Analysts, and various departments, typing and compiling, proofreading, distributing and sending presentation materials, sending information to meeting sites, and ensuring all details are complete
- Assist clients and prospects by sending sales kits, faxing requested information, making any database changes, and sending requested materials
- Responsible for providing administrative and clerical support to the Lead Management Specialist and Manager(s) in an effort to deliver outstanding guest service and financial profitability
- Assign sales leads to appropriate Specialist
- Run daily, weekly, and monthly reports as assigned
- Responsible for data entry using OnQ Sales and Events, Delphi FDC, Microsoft Word, and Excel, such as correspondence, reports, contracts, internal forms, schedule of events, report of conventions, histories, and typing annual and trimester reviews
- Provide focussed and exclusive commercial support to the sales team, business development managers and key business partners
- Provide prioritised sales support for key corporate customers via appointed TMC
- Recognise commercial value and importance of key corporate accounts
National Sales Support Coordinator
11/2005
-
05/2010
Boston, MA
- Manage online sales support via uk_cxagents.com to agreed service level and response times
- Provide commercial support by telephone for key business and leisure agents via an unpublished number
- Manage married-sector process for key corporate and for key trade partners
- To co-ordinate waiver codes, excess baggage and UGSA’s as directed by sales managers
- Provide proactive commercial support to CX account managers and
- Provide inside sales function and account management as required
- Hours acknowledgement of all emails
- Daily actioning and follow-up of all emails
- Hour target closure of request
Education
University of Phoenix - Milwaukee Campus
2001 - 2005
Bachelor's Degree in Business
Professional Skills
- Excellent Microsoft Office skills and advanced PowerPoint skills
- Demonstrate excellent interpersonal skills when answering incoming phone
- Strong communication skills with proven writing, copy-editing and verbal abilities
- Prioritize and organize effectively with strong attention to detail and multiple, sometimes shifting, priorities
- Demonstrated planning and organizational skills to balance and prioritize work
- Demonstrate strong organizational skills paying close attention to details in order to minimize mistakes
- Demonstrates strong prospect research, identification, targeting, development and qualification skills
How to write Sales Support Coordinator Resume
Sales Support Coordinator role is responsible for microsoft, interpersonal, customer, computer, excel, organizational, advanced, administrative, planning, presentation.
To write great resume for sales support coordinator job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Sales Support Coordinator Resume
The section contact information is important in your sales support coordinator resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Sales Support Coordinator Resume
The section work experience is an essential part of your sales support coordinator resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous sales support coordinator responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular sales support coordinator position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Sales Support Coordinator resume experience can include:
- Demonstrated skill in gathering and analyzing market information
- Experience working in a sales environment dealing with senior leaders and sales teams; Business Sales experience is an asset
- Three (3) or more years related experience and/or training; or equivalent combination of education and experience
- Reviewing client documentation prior to issue and confirming compliance with appropriate Capita policies and standards
- Creating a smooth onboarding experience for the new hire – ensure materials are ordered before start date
- Sales/marketing experience including cold calling
Education on a Sales Support Coordinator Resume
Make sure to make education a priority on your sales support coordinator resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your sales support coordinator experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Sales Support Coordinator Resume
When listing skills on your sales support coordinator resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical sales support coordinator skills:
- Evaluate each Sales Providers' needs through effective questioning and problem resolution skills to effectively and efficiently resolve issues presented
- Strong customer service skills with the ability to work effectively with internal and external customers
- Evaluate each Sales Provider contact through effective questioning and problem resolution skills to effectively and efficiently resolve issues presented
- Excellent communication skills (both written and verbal), organizational skills
- Effectively communicate with customers using appropriate selling and listening skills
- Good customer service, organizational, prioritization, communication, math, analytical and problem solving skills
List of Typical Experience For a Sales Support Coordinator Resume
1
Experience For Senior Sales Support Coordinator Resume
- Previous experience of working in sales & marketing, with sound administrative skills and a proven ability to meet sales targets
- Excellent personal and interpersonal working skills
- Good computer skills including knowledge of Microsoft Word, Excel and Outlook
- Develop and maintain good working relationships to effectively meet client requirements
- Experience organizing, prioritizing and meeting deadlines while working on
2
Experience For Customer Service / Sales Support Coordinator Resume
- Relevant experience in Shipping & Logistics industry with good understanding of Liner/CFS/Freight Sales in the local market
- Demonstrated experience working in a customer-facing role – 1 year
- Enthusiasm and drive for generating revenue with evidence of “going the extra mile” coupled with strong client focus and flexible attitude
- At least having 1 year experience in sales area, especially in consumer good industry
- Proven experience in Sales or administrative positions supporting the Sales team
3
Experience For National Sales Support Coordinator Resume
- Superior computer skills including MS Office Products and Internet
- Negotiation skills and demonstrating value to customer
- Communicate effectively with peers, supervisors, and colleagues
- Effectively negotiate and influence with or without authority
- Effectively address/resolve customer questions and issues
- Reviewing and generating custom reports for project Quotes, Commissions and Cost of Goods Sold Reports
- Building a strong relationship with client contacts
- Billing platform experience 3-4 Years
- Ensuring that all stationery, office supplies, business cards are ordered in good time
4
Experience For Sales & Support Coordinator Resume
- Skilled in reading, comprehending, interpreting and executing simple instructions,
- Experience working independently and exercising confidentiality and sound judgment in making decisions
- Aptitude to grasp new concepts, including basic engineering language and design configurations, and strong customer orientation
- Assist Aftermarket Sales Leadership Team by consolidating PowerPoint presentations and setting up calls each month
- Experience working independently and exercising confidentiality and sound judgment
- Experience composing and formatting correspondence, business proposals and
5
Experience For Senior Administrative Assistant & Sales Support Coordinator Resume
- Monitor and track travel and associated costs, ensuring cost effectiveness whilst adhering to Gartner travel policy
- Related co-op or intern experience supporting Sales/Marketing or Operations
- Previous experience in a similar role (e.g. order management, customer service including an administrative coordinating element etc.)
- Previous experience running and preparing web based reports
- Previous experience coordinating sales activities and events as well as providing support in the field
- Experienced in preparing reports and writing business correspondence
- Experience composing and formatting correspondence, business proposals and presentations
- Experience communicating and working with all levels of an organization
- Experience of using reporting tools such as Excel/Microsoft Query or PowerBI
6
Experience For BMW Sales Support Coordinator Resume
- Work directly with Plant Accounts, Marketing, Portfolio and Customer Experience when quoting Non-Standard Items
- Relish working in a environment where a strong customer focus, hard work, initiative and a sense of humour are all required
- High emotional intelligence, empathy, competitiveness, and high level of urgency in delivering elite experiences for our internal team and external clients
- Demonstrated project management internally and client facing
- Experience working in Salesforce.com or other Sales CRM
- Demonstrates proficiency using Microsoft Excel, Word and PowerPoint
- Solve problems while working under pressure. Demonstrate judgment, initiative, and sense of urgency to accomplish job responsibilities
7
Experience For Retail Sales Support Coordinator Resume
- Maintain excellent service levels at all times, ensuring a first class service to all customers
- Experience working with all levels of management
- Review pending orders and specific customer requests to ensure excellent customer service
- Demonstrate deep knowledge with the ability to clearly articulate the value of marketing solutions
- Sponsorship Coordination: ensuring documentation is completed prior to internal & external events, and in line with company policy
- Someone who can build strong working relationships and work collaboratively within the team environment
- Good working knowledge of Office 365
- Provide excellent customer service to Allegion customers in a timely manner while presenting a positive image to both internal and external contacts.
- Responsible for the management of the brand change process according to timeline and priority of the overall project
8
Experience For Lead Sales Support Coordinator Resume
- Act as a global sales support function working closely with the Sales Support teams in New York, UK, & Asia offices to deliver excellent service
- Experience with order entry and tracking various orders
- Demonstrated ability to work independently while delivering timely, valued results methodologies
- Experience devleoping presentations and reports
- Experience in interfacing with customers and business/technical groups
- Thrive in a dynamic and fast paced environment with rapidly changing priorities
- One year’s experience in inside sales, customer operations or telemarketing
9
Experience For Regional Sales Support Coordinator Resume
- Previous sales support and/or underwriting experience
- Continuously seeks innovative ways to improve employee experience to support retention including continuous touch points with employees
- Experience in a similar role (order processing)
- Previous experience handling inbound and outbound calls
- Proven logical thinking ability
- Maintains a strong customer service ethic, by demonstrating a positive approach toward the customers’ needs
- Good working knowledge of the construction industry
10
Experience For Technical Sales Support Coordinator Resume
- Experience with system design and strategic planning
- Solid customer service background that includes interacting directly with end customers to arrange appointments
- Job related experience preparing budgets for proposals
- Experience working with a professional sales team
- Professional experience in network marketing or health & wellness industry
- Experience with handling budgets
- Build strong relationships with sales, marketing and MDO
- Build strong relationships with the Sales, Marketing, and Category Management teams
List of Typical Skills For a Sales Support Coordinator Resume
1
Skills For Senior Sales Support Coordinator Resume
- Excellent organizational skills – time management, multi task, prioritization, etc., while being flexible to constant change
- Proven ability to be self-motivated and possess strong self-management skills
- Strong interpersonal skills; proven ability to positively interact with individuals at all levels
- Can demonstrate good communictaion skills both verbally and in writting
- Be an experienced, administrator with excellent written and verbal communication skills
- Strong stakeholder management with influencing skills
- Well developed planning and organisational skills - ability to plan, organise and prioritise work
- Strong problem solving analysis and innovative resolution skills
2
Skills For Customer Service / Sales Support Coordinator Resume
- Excellent interpersonal and communication skills
- Excellent communication and customer service skills written and verbal
- Excellent telephone communication skills and attention to detail
- Excellent interpersonal, verbal and written communicaton skills
- Excellent organization skills and ability to work independently
- Strong customer orientation with expert ability to effectively resolve customer questions and issues
- Self-motivated & details focused, with the ability to multitask, prioritize and time manage effectively
3
Skills For National Sales Support Coordinator Resume
- A team player with excellent interpersonal and listening skills
- Superior organizational and time management skills with proven ability to multi task
- Excellent verbal and written communication skills and computer literate
- Have great interpersonal skills to manage customer issues, build relationships and cooperate with our customers as well as within other departments
- Excellent computer skills, including Word, Excel, PowerPoint and other business applications
- Good computer skills, including Microsoft Word, Excel and Access
- Good listening skills and patience. Ability to explain complex instructions
- Strong organizational, interpretation, problem solving and math skills required
- Prior instruction, training and/or presentation skills desired
4
Skills For Sales & Support Coordinator Resume
- Computer literate and strong typing skills. Knowledge of TREND system helpful
- Strong administration, systems and planning skills
- Excellent communication and time keeping skills
- Communicate effectively with the “owning” Profit Center to ensure effective delivery and/or special needs requested by the customer
- Working experience within the entertainment/consumer packaged goods industry or other related experience
- Language skills - excellent grasp of the English language
- Strong customer service and interpersonal skills in a professional phone manner
- Strong computational skills with Microsoft Excel and Word
- Strong Microsoft Office skills (Excel, Outlook, PPT)
5
Skills For Senior Administrative Assistant & Sales Support Coordinator Resume
- Strong creative and organizational skills
- Professional demeanor with strong verbal and written communication skills
- Strong stakeholder managmente with influencing skills/relationship building
- Excellent systems skills including Excel & PowerPoint are required
- Strong Execution skills with high result orientation
- Strong written and oral communication skills are essential, professional telephone etiquette required
- Experience organizing, prioritizing and meeting deadlines while working on numerous on-going projects simultaneously
6
Skills For BMW Sales Support Coordinator Resume
- Ales support experience, including experience preparing sales proposals, bids, and RFPs
- Demonstrated experience in cold calling and prospecting for new business
- Customer services work experience and strong values around delivering high levels of customer service is essential
- Effectively work in a team environment and yet work independently handling multiple tasks
- Effectively coordinate multiple projects under pressure
- Strong experience in working with ERP, CRM and Microsoft Office packages
7
Skills For Retail Sales Support Coordinator Resume
- Effectively address/resolve client questions and issues
- Communicate effectively and professionally with a variety of individuals
- Write and verbally communicate effectively
- Superior communications skills, oral and written
- Display project management skills by using resources such as event timelines and Key Performance Indicator (KPI) to work on multiple events at a time
- Advanced use of Microsoft Office, including Excel skills
- Evident problem solving skills
- Demonstrates effective verbal and written communication that is clear, well organized, and reflects an understanding of audience needs
8
Skills For Lead Sales Support Coordinator Resume
- Proficient typing skills with high level of accuracy
- Demonstrated knowledge and experience with sales and marketing support
- Multi-tasking skills with the ability to manage various orders and activities
- Strong skill set in time-management
- Demonstrated ability to work independently, prioritize and manage multiple tasks at the same time
- Organisation– Effective management, organisation, and prioritisation of office functions
- Effective decision making through analysing information and considering priorities
- Superior written communication skills using various styles to address different needs and audiences
- Experience Requirements: Two or more years’ experience in a coordinator role (or similar) in medical device or technical device industries
9
Skills For Regional Sales Support Coordinator Resume
- Customer focus, sales, presentation and negotiation skills
- Proficient in Microsoft Office (Word, Excel and Outlook, etc.) skills required
- Experienced in event coordination or management experience
- Prior transportation experience desired
- Interact effectively at all levels internally and externally to Estes
- Prior experience in Medicare/Advantage, Supplemental and Prescription Drug plans
- Effectively engage personnel at all organizational levels
10
Skills For Technical Sales Support Coordinator Resume
- Keen written and verbal communication skills
- Excellent attention to detail and ability to prioritise tasks
- Work effectively whether independently or as part of a team
- Analytical skills – ability to analyse data and draw conclusions
- Intermediate PC skills in all Microsoft programs
- Persuasive written and verbal communication skills are required
- Influencing skills & Relationship Building
- Relevant experience in Shipping & Logistics industry with good understanding of Liner/ICD/Freight Sales in the local market
List of Typical Responsibilities For a Sales Support Coordinator Resume
1
Responsibilities For Senior Sales Support Coordinator Resume
- Excellent listening skills and ability to gather information to obtain a comprehensive understanding of customers’ needs
- Strong verbal, written, analytical, organizational and interpersonal skills
- Excellent interpersonal skills with the ability to work well with customers, peers, management, and other departments
- Experienced in event coordination or management experience
- Effectively plan daily, weekly and monthly schedule
- Proven work experience with data entry
- Proficient computer skills - Word, Excel, PowerPoint, Internet
- Flexibility, adaptability, and the skill to balance multiple priorities
- Prior experience in a Sales Support Coordinator / Officer role - Desirable
2
Responsibilities For Customer Service / Sales Support Coordinator Resume
- Initiative, ownership and organisational skills are critical
- Experience providing sales support in a selling environment
- Experience providing sales support in an industry requiring coordination with construction personnel or installation technicians
- Experience with pricing and calculating margins
- Ideally have experience of working in a sales or marketing environment
- Capable of managing multiple priorities in a deadline driven environment
- Demonstrates sense of urgency responding to customers
3
Responsibilities For National Sales Support Coordinator Resume
- Data inputting work experience is essential
- Business Acumen & Strong understanding of CFS Operations & 3PL business
- Good communicator, able to build relationships with other individuals in supporting departments
- Demonstrate a history of achievement and growth
- Possesses strong attention to detail and ability to remain focused despite distractions
4
Responsibilities For Sales & Support Coordinator Resume
- Seven or more years of CRM and billing platform experience
- Use investigative abilities to verify/validate if contact is faculty personnel or not
- Seven or more years’ experience in telecommunications and cable industry
- Seven or more years’ experience in of customer service
- Seven or more years’ experience in Optical Ethernet and PRI sales
5
Responsibilities For Senior Administrative Assistant & Sales Support Coordinator Resume
- Demonstrate independent judgment, initiative, and sense of urgency to accomplish job responsibilities
- Strong ability to understand complex circuit configurations
- Manage inbound calls and correspondence; be knowledgeable of FT products to provide excellent customer service
- Identify sites in the design configurations and validate against the Return on Investment models
- Has some experience in sales and customer service
6
Responsibilities For BMW Sales Support Coordinator Resume
- Work under pressure and prioritize work based on revenue impacts
- Develop strong relations with customer on a day to day basis
- Entail a good relationship with internal stakeholders (TNM, sales, finance, operations and customer service)
- Skilled in the use of BRIO, FMM, SMIS, SMART and ESSBASE
- Hands on experience with CRM systems
- Work in conjunction with both Operations Manager and Regional Sales Manager to build strong positive relationships
- Extensive experience in a fast-paced corporate environment
- Experience in a National Account or other high profile customer contact with multi-location and high-revenue customer base
- Good computer literacy and familiarity with Microsoft Office applications, particularly Excel
7
Responsibilities For Retail Sales Support Coordinator Resume
- Experience with sales/sales support operations
- Working knowledge or understanding of pricing billing types(Bill @ List, Bill @ Dev, Into Stock, and Net Bill)
- Assisting with the monthly / weekly reporting for customers (running reports from our system and analysing the data)
- Working closely with client marketing briefs – creating of concepts and ideas
- Maintaining pricing contracts, providing promotional details and service updates to the customer
8
Responsibilities For Lead Sales Support Coordinator Resume
- Creating and managing reports and tracking of customer programs
- Calculating proper renewal pricing according to contract terms
- Running item reports to confirm items have been assigned after a quote has been approved, as well as new items created after datasyncing
- Assisting Pres of Sales with Costing- Seasonal line list updates on ADM/AFM (specific Walmart meetings) templates
- Planning in base of forecast, VMI, stocking agreement, EDI, in plant store IPS and other requirements
- Interfacing with and supporting customers needs
- Processing monthly Accounts Receivable statements and following up, as necessary, on past due accounts
9
Responsibilities For Regional Sales Support Coordinator Resume
- Working knowledge of customer relation’s databases and publishing software
- Preparing training material
- Complying with local, state, and federal government reporting requirements and tax filings, aided by team in UK
- Assisting with monitoring our various inboxes
- Writing up purchase requisition form (PRs) once Wal-Mart Ads are confirmed
- Quoting and client engagement – Account Management & Customer Service
- Working with TSE’s (Truck Sales Executives) to ensure all orders are placed and progressed as per schedule
10
Responsibilities For Technical Sales Support Coordinator Resume
- Performing sales operations functions
- Creating presentation and correspondence for sales meetings
- Working with TSE’s (Transport Solutions Executives) to ensure all orders are placed and progressed as per schedule
- Working closely with other Customer Administration internal teams, proactively seeks to meet daily and monthly goals
- Updating systems like Salesforce to reflect current status
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