Sales Team Leader Resume Sample
Jared Nader
332 Breitenberg Forest,
Los Angeles,
CA
+1 (555) 249 9556
Work Experience
Sales Team Leader
04/2017
-
PRESENT
Philadelphia, PA
- Provide back up for other members of FX Sales staff in West Coast when they are absence and developing other member’s skills and leading team to achieve the team’s revenue target
- Support teams in development and implementation of effective sales merchandising plans, utilizing customer and market data, business planner and KPI’s to maximize contribution to achieve volume, distribution and supply chain objectives
- Analyze and interpret customer trends and demographic data. Project short-term forecasts out 3-5 years to ensure K-C’s action plans meet future demands
- Strong ability to implement strategies from K-C General Manager of Sales and collaborate with TDM’s Sales Strategies and Brand groups
- Provide complete service contract solutions for commercial and applied product inquiries in accordance with the Industrial Inside Sales Guidelines; includes recommending the appropriate product to meet the customer’s specifications, preparing formal quotations and closing the transactional sale
- Possess an acceptable driving record and valid driver’s license in state of residence
- Sales management experience in financial services
Inside Sales Team Leader
08/2010
-
10/2016
Los Angeles, CA
- Sales Management experience in B2B financial services environment with a particular focus on credit markets
- Strong planning, process and staff motivation skills
- Strong insight sales skills - needed to establish client needs and provide identify solutions to these needs
- Comprehensive understanding of products/services of S&P—to align S&P capabilities with client
- Effective communication skills, both orally and in writing. Public speaking skills and the ability to deal with people at all levels with an organization. Developed strategic influencing skills
- Cross-functional collaboration attitude
- Demonstrated strong commitment to customer service
Front Desk Sales Team Leader
10/2006
-
02/2010
Chicago, IL
- High level of emotional intelligence – ability to establish rapport quickly – highly attuned listening skills
- Intellectual curiosity, adaptability and openness to rapid and ongoing change
- Comfortable dealing with ambiguity and able to influence and marshal resources to address business problems even when the resources are outside his/her direct control
- Reinforce sales goals, and create strategy for achieving net new revenue/billings
- Drive sales activities
- Analysis of sales reporting and identifying actionable insights
- Meet growth targets- setting direction as required, monitors progress and adjusts to ensure success
- Manage performance of team through regular team and one-on-one meetings, and group call-listening sessions with Direct Sales Associates Sales Generation
- Provide leadership and coaching support to Direct Sales Associates in the achievement of business sales goals and objectives
Education
Argosy University - Twin Cities Campus
2000 - 2005
Bachelor's Degree in Management
Professional Skills
- Proven relationship building experience with service customers and exceptional customer care skills
- Excellent people management, communication and presentation skills
- Demonstrates empathy and a sense of ownership, actively striving to make anothers experience better
- Significant experience of leading a sales team environment with proven results
- Competent computer skills – Word, Excel and PowerPoint
- Demonstrable experience of leading sales team, including coaching, mentoring and developing individuals to drive team performance
- Provide a positive customer shopping experience through operating a dedicated, efficient and organized After Sales Services Department
How to write Sales Team Leader Resume
Sales Team Leader role is responsible for english, coaching, training, reporting, retail, finance, credit, compensation, shipping, payroll.
To write great resume for sales team leader job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Sales Team Leader Resume
The section contact information is important in your sales team leader resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Sales Team Leader Resume
The section work experience is an essential part of your sales team leader resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous sales team leader responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular sales team leader position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Sales Team Leader resume experience can include:
- Organized, result-oriented and performance-oriented person, with good phone and verbal communication skills and negotiation skills
- Sales Management experience including planning and motivational skills
- Coaching and development skills required
- Great training and coaching skills
- Demonstrate good working relationships and success within this sector
- Continually coach individuals to improve sales and commercial skills and overall performance
Education on a Sales Team Leader Resume
Make sure to make education a priority on your sales team leader resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your sales team leader experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Sales Team Leader Resume
When listing skills on your sales team leader resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical sales team leader skills:
- Coaching skills Solid understanding of sales process
- Recognized for leadership, people influence, managing multiple priorities and projects simultaneously, and relationship building / teaming skills
- Effectively manage DSM's development to ensure sales effectiveness and technical expertise through appropriate training & education
- Highly motivated and comfortable working without day to day supervision with great organisational and prioritisation skills
- Excellent communication & personal skills, including the ability to negotiate, influence and persuade at all levels
- Operate effectively in a fast-paced evolving environment, to influence, collaborate and coordinate with multiple stakeholders
List of Typical Experience For a Sales Team Leader Resume
1
Experience For Inside Sales Team Leader Resume
- Experience in the Consumer Packaged Goods Industry (CPG) with 3-5 years of supervisory experience
- Excellent written communication, verbal communication skills, and customer service orientation
- Proven leadership skills
- Excellent communication skills, with the ability to gain trust and influence others
- Prior leadership experience (i.e. strategic planning, budgeting, profit planning, managing direct reports)
- Provide customers with an excellent experience of by leading, developing and coaching the team
- Demonstrate relevant experience in managing a team of telesales professionals, ideally within the Insurance or Financial Services sectors
- Enable your team to have the right blend of skills through coaching, performance improvement and continuous development
2
Experience For After Sales Team Leader Resume
- Make oral presentations and to work effectively with management
- Fluent English language skills required; knowledge of other European language (e.g. German, French, Polish) is an asset
- Experience utilizing CRM and/or sales reporting tools
- Maintains a motivating environment and strong teamwork spirit among the members of the team
- Proven track record of exceeding objectives and targets
- California Real Estate License: Incumbent is required to maintain an active and in-good standing professional Real Estate License where mandated by law
- Partner with other departments to increase client experience and encourage team work
- Good organisational ability and time management
- Extensive experience in Lending Product
3
Experience For Front Desk Sales Team Leader Resume
- Good understandingof the local market
- Sales and service leadership experience in a business that is customer relationship driven
- Deliver effective people and performance management through performance data and information analysis
- Remote leadership experience
- Evaluate and prioritize multiple tasks
4
Experience For Men s Sales Team Leader Resume
- Strong knowledge of IPA within the market
- Previous Inside/outside Sales experience
- Lifting/using product demos ranging from 25- 100 lbs
- Understanding your market, customers and their living situations to improve the way the customers’ meet the range
- Working knowledge of industry related risk, tax and legal
- Pricing the range to achieve agreed turnover, profit, gross margin and ensure the lowest price in the national market
- Act as mentor and/or coach by customising the approach, planning for the coaching interactions and communicating expectations
- Responsible for coordinating incoming orders for the business unit and ensuring that these orders are handled according to proper procedures and accurately
- Achieve sales objectives through leading and managing a team of sales consultants, including a team leader, meeting and exceed team targets and KPI’s
5
Experience For Sales Team Leader, Partner / Channel Sales Resume
- Provide coaching/mentoring and support to lower level employees on all systems, documentation, and reporting
- Responsible for developing, executing and managing targeted sales campaigns
- Conduct performance reviews for all reports, providing feedback and identifying training needs
- Maintain account knowledge including attending relevant advisor product and process training
- Own all problem solving, troubleshooting, client campaign requests
- Meet and/or exceed Clients’ goals for sales, distribution, pricing, shelving, and promotional volume
- Track ad sourcing by communicating with customers to identify what brought them to the store
- Currently residing in or willing to commute to Salem, OR
6
Experience For Off-highway Sales Team Leader UK Resume
- Assists in the recruiting, training and development of employees (new hires, college hires, Inside Sales Representatives (Outbound)
- Commercial costing, pricing and field sales of custom designed systems
- Pass a background check, substance abuse test, and driving record background check (i.e., moving violations, accidents, license suspension, etc
- Active Listening, Critical Thinking, Time Management
- Responsible for identifying sales opportunities and assiting to acquire new business
- Interact with other departments and Managers, including Engineering, Production, and Finance to resolve customer issues
- Review the existing processes and procedures, implementing new procedures where necessary
7
Experience For Direct Sales Team Leader Resume
- Be able to build the Radian brand working with comms and marketing
- Ensure that all sales staff are trained in regulatory and compliance obligations Develop High Performing Teams
- Builds and develops a high functioning sales team
- Provide proactive support to the sales in delivering ANZ’s Retail Strategy in addition to day to day operations for the Credit Cards Team
- Get your hands dirty with team building, growth, and expansion efforts
- Implement marketing strategies and analyze trends and results to achieve department income and expense budget goals
8
Experience For Sales Team Leader Senior Manager Resume
- To evaluate & report the team’s working efficiencies e.g. resource allocation, service improvements and KPI measurements
- Responsibility and organisation of information meetings and one-to-one counselling
- Lead team to initiate, support, develop and execute marketing and sales activities
- Willingness to take initiative, while working in a team environment
- Assist employees selling new business policies for Auto, Property Personal Lines and specialty lines
- Responsible for achieving individual item plan monthly
- Flexibility regarding schedule based on the customer demand
9
Experience For Service to Sales Team Leader Resume
- Manage absence including holiday and sickness
- Displays drive and tenacity in achieving goals
- Respond to incoming leads enquiries
- To target and track progress on relevant IT and CRM systems and provide accurate and timely reports using this medium
- Develops the client portfolio by coordinating the inside sales department in order to meet the monthly sales plan goal
- Ensure that all projects are carried out respecting the agreed deadlines
10
Experience For SNP Sales Team Leader Resume
- Overall responsibility for leading a sales team (of 6 regions)
- Attain annual sales, trade-spending, and profit goals
- Provide leadership, direction and support to Account Leads/NAM’s and broker NBM’s with regard to executing division goals and objectives
- Ensure that sales are signing new customers within the vertical through proactive management of the pipeline,
- Develop a Fuels and Lubricants Sales Strategy ensuring alignment of sales focus with BP business unit’s strategic direction
- Strategic thinking, always on top of tactical execution
- Competent in the use of MS Office, especially in Excel for Management Information production and reporting
List of Typical Skills For a Sales Team Leader Resume
1
Skills For Inside Sales Team Leader Resume
- Leading from the front – setting an example through excellent communication skills, positive approach and consistent performance
- Find the best working methods to optimize revenue and the IKEA shopping experience using good examples and proven solutions
- Strong phone sales skills with an ability to can lead the team to achieve performance goals
- Managing the agreed levels of calling activity effectively to ensure a high standard of service
- Experience managing teams with a proven ability to hire and develop the best
2
Skills For After Sales Team Leader Resume
- The ability to effectively handle customer complaints
- Skills, confidence and gravitas to engage with, communicate and influence large partner organizations at senior management level
- Proven work experience as a team leader or supervisor
- Managing, motivating, and leading the team to achieve KPI’s, sales targets and an exceptional customer experience
- Bring some previous inside sales/telemarketing experience
- Consolidating sales reports on a daily/weekly/monthly basis
- Front-line experience in strategic relationship management and/or solution selling including accountability for achieving revenue targets
- To deliver excellent customer service through developing, coaching and managing a team that
- Experience assessing performance and developing and executing improvement plans with superior results
3
Skills For Front Desk Sales Team Leader Resume
- Manage effective handling of footfall acting as a gate keeper to direct customers to the right person
- Strong background in the BMS, Fire and/or Security Systems field, from a sales or engineering perspective
- Proven background of working within a Sales environment - ideally within a Contact Centre
- Ensure your team are delivering a great customer experience for our customers
- Drive your team performance through effective communication and innovative thinking
- Relevant experience working in credit cards sales and knowledge
4
Skills For Men s Sales Team Leader Resume
- Experience calling on Publix from a CPG company or broker
- Have previous experience of working within property sales environment
- Proven track record for obtaining sales results/performance results
- Has an excellent understanding of key market trends in S&P’s key market sectors (FI, Infrastructure, Sustainable Finance) in a particular geography
- Cooperate on the transition and training of new sales and customer care staff in Boston
- Thorough knowledge of Microsoft Office Suite, including strong proficiency in Word, Excel, and PowerPoint
- Experience in working with clients across industries
5
Skills For Sales Team Leader, Partner / Channel Sales Resume
- Sales and lead generation experience preferably selling digital services
- Sales & Marketing experience (>5 years), preferably in Automotive sector, Off-Highway or Commercial vehicle industry
- Knowledge of banking (credit and deposit) products and services (preference is in Sales and Service Management Experience)
- A strong desire to take a key role in a target driven sales environment and to lead by example whilst remaining at the centre of the team
- Design experience - Systems design
- People management, sales, marketing, and/or account management experience
6
Skills For Off-highway Sales Team Leader UK Resume
- Some experience of leading a team in a sales or customer service environment
- Communicate and cooperate with audit, GSG and GCG to solve customer related problems
- Cooperate on the recruitment and training of new sales and customer care staff in Boston
- Experience working with liquid gas or petroleum gas industries
- Good decision making ability and ability to deal with problems
- People Management/Supervisor experience
- Previous auto sales experience required
- Develop and maintain a strong relationship with customers, distributors and the sales team
7
Skills For Direct Sales Team Leader Resume
- Working with the Marketing Team, attend shows and events, ensuring maximum exposure, attendance and value for money
- Understanding of the differentiated roles of sales, marketing, product development, analytical and finance in delivering superior customer value
- Driving best practice across a larger resource area - ability to bring the teams together on a larger scale than currently
- Liaising with HR on staffing and internal HR matters
- Coaching- Sales and career Leading Your Team
- Coaching and developing individuals in line with their career aspirations
8
Skills For Sales Team Leader Senior Manager Resume
- Managing absence, including holiday and sickness
- Managing resources efficiently e.g. resourcing to average workload rather than peaks
- Supporting and utilizing our Continuous Improvement structure
- Conducting counselling and disciplinary hearings
- Conducting sales advisory interviewing and selection
- Understanding of how to develop your people to deliver a combination of sales and great customer service
- Ensuring provision of high standard of customer care across the team
- Understanding of the legal detail in property sales
9
Skills For Service to Sales Team Leader Resume
- Managing an expert internal team that provides complex quote and order support to the business
- Supporting the Line Manager to identify and drive efficiency improvements
- Ensuring team meets SLA performance targets and is dedicated to service excellence and customer satisfaction
- Working with the team to develop vendor relationships and processes
- Being the first point of escalation for team queries
- Contacting to warm/hot leads via telephone and email to maximise revenue
- Developing team members in line with their personal development plan
- Developing a high performance and fun team culture
10
Skills For SNP Sales Team Leader Resume
- Planning schedules or shift patterns
- Ensuring credit control functions are adhered to as per procedure
- Ensuring HR guidelines set are adhered to in a fair and consistent manner
- Taking accountability for the team’s performance and morale
- Managing your own performance and personal development with your line manager
- Providing an efficient and flexible response to operational issues in order to maintain service levels and ensure customer satisfaction
- Working knowledge of industry and document solutions
- Coaching and development of a sales team
List of Typical Responsibilities For a Sales Team Leader Resume
1
Responsibilities For Inside Sales Team Leader Resume
- Computer skills ((MS Office) – medium to advanced level
- Be aware of store sales and KPI targets, take ownership over them, and effectively use all available store resources to meet or exceed them
- Train on product, services and skills to new sales consultant and customer care
- Effectively present information and respond to questions from groups of managers, business associates, customers, and the public
- Demonstrated experience in customer care situations
- Pipeline management skills in the CRM environment
- Experience managing sales teams, preferably global
2
Responsibilities For After Sales Team Leader Resume
- Min 5-7 years relevant work experience (preferably in a service or sales environment)
- At least significant Customer service experience
- Actively put forward ideas and recommendations to continuously improve the customer experience and business performance
- Cooperate on the recruitment of new customer care and sales staff in Boston
- Knowledgeable with personal computers/software and highly experienced in Microsoft suite
3
Responsibilities For Front Desk Sales Team Leader Resume
- Strong network of business contacts
- Management/leadership experience in a business that is customer relationship driven
- Team oriented with a proven track record of achievement in sales
- Communicate and cooperate with relevant departments to fulfill the needs of customers
- Proven success in delivering revenue, sales and pipeline generation targets
4
Responsibilities For Men s Sales Team Leader Resume
- Working in a B2C market place or working with large numbers of individual clients
- Responsible for handling routine matters associated with orders and expediting, contact with proper person in production, traffic, accounting and outside sales
- Applies a needs-based approach to selling. Selecting the right course to meet the customer’s requirements. Consultative selling
- Manage the implementation and delivery of a key client’s activity, maximizing performance, return on investment, and identifying opportunity to expand
- Maintain awareness of market and industry trends, review all available collateral from marketing and develop an understanding of the competitive situation
- Thorough understanding of the capital markets and debt funding structures
- Role could involve staying in Boston up to 50% during the secondment
- Responsible for achieving AOP (Annual Operating Plan) numbers for assigned geography
- Constantly scanning the environment for growth potential and pursuing these opportunities with tenacity
5
Responsibilities For Sales Team Leader, Partner / Channel Sales Resume
- Any sector, but advantage if working with a financial training product
- Broad understanding of the business needs of key stakeholders in the ratings industry (issuers, intermediaries, investors)
- Cascade VM communication provided by Store Environments and District Manager, to Store Managers and store team through training and meetings
- Maintains a high level of customer satisfaction by providing required services and products in a proficient and professional manner
- Resolves customer complaints and disputes by gathering information from customers and internal personnel
- Meet and lead results through change with the rest of stakeholders: Marketing, Customer Care, Operations, HR
- Regular reports in Excel & Word summarizing performance against key KPIs with recommendations to address any performance gaps
6
Responsibilities For Off-highway Sales Team Leader UK Resume
- Lead, support and motivate both teams in London and Boston during transition time
- Staff and direct a sales team; providing leadership to achieve maximum profitability and growth in line with HBS’ vision and strategic objectives
- Responsible for assigning quota
- Responsible for managing other sales professionals assigned to that geography
- Identifies, qualifies, assists, and manages the closing of new business, driven by the promotion of integrated security solutions
- Follow up and report on orders which are on hold or delayed and expedite their release with manufacturing
- Develop and implement sales plans to promote full range of risk management related products and services to existing and potential customers
7
Responsibilities For Direct Sales Team Leader Resume
- Recruit, manage, motivate and train up own sales team. Monitor sales performance and evaluate standards of performance according to company guidelines
- Coordinate sales activities and ensure smooth communication with all other functions within HDBC, including Operation team, Finance, HR and IT teams
- Facilitate team business planning and implementation processes to hit or exceed sales targets
- Motivate and encourage your team with a professional, friendly and approachable manner sharing best practice
- Recognise the role your team plays in contributing to the success of the business unit and act accordingly
- Listen to ideas to improve from team and bring those ideas
- Legal and attention to detail understanding
8
Responsibilities For Sales Team Leader Senior Manager Resume
- See the business through the customers eyes and have a customer first guiding principle
- Are ambitious and looking for opportunities to develop their career
- Conflict resolution, negotiation and decision making
- HNC / BSc or equivalent in an engineering discipline
- Think on your feet and adept at recovering any under-performance quickly
- Select, retain and develop the best talent
- Creates a culture where people are accountable for their actions and results
- Creates a compliant sales culture - Ensure self and Direct Sales Associates work in accordance to GE policies and procedures, demonstrating GE values and high ethical standards consistent with the GE Spirit & Letter
- Upholds values at all times and fosters a culture of integrity
9
Responsibilities For Service to Sales Team Leader Resume
- Controllership and governance - Coach and train Direct Sales Associates in compliance practices and requirements specific to their role including GE Breach and Consequence management processes to ensure their compliance responsibilities are met
- Take necessary actions to continually improve processes based on learning from compliance failures and successes
- Find ways to do things better for yourself, the team and the Client
- Manage team performance to reach higher performance standards
- Manager disciplinary issues with diligence and able to inspire a high work ethic in a sales environment
- Able to analyse the trends, gaps and opportunities and build action plans and follow up on the accomplishments
- Manage and support Small Business Specialists within the retail stores
- Along with team assist practice & solution teams in creating proposals to achieve a client’s strategic business technology objectives, enable profitability goals, align to industry drivers and deliver a step-change in operational and management performance
- Support Laboratory Sales Team to achieve sales objectives and achieve personal sales targets; providing day-to-day first line supervision of UK Laboratory sales team through established KPI´s and visual management using Hach’s CRM
10
Responsibilities For SNP Sales Team Leader Resume
- Support Industrial Process Sales Team to achieve sales objectives and achieve personal sales targets; providing day-to-day first line supervision of the sales team through established KPI´s and visual management using Hach’s CRM
- Relevant experience working in Lending Telemarketing Sales and knowledge
- Provide proactive support to the sales in delivering ANZ’s Retail Strategy in addition to day to day operations for the Lending Team
- Establish team goals, lead evaluations and manage team’s overall performance
- Frequently assist team on sales calls as a "player coach" to drive pipeline to the field and inside sales team
- Be the key driver of business impact
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