Team Leader, Sales Resume Sample
Sedrick Bednar
27173 Sylvan View,
Los Angeles,
CA
+1 (555) 420 7483
Work Experience
Sales Desk Team Leader
11/2016
-
PRESENT
Houston, TX
- Takes inbound calls from prospective clients applying online for a loan, both as 1st response and as the 1st escalation step
- Performs outbound calls to clients interested in applying for a loan
- Performs outbound solicitation calls to prospective clients
- Act as subject matter expert for other team members when the team manager is away or unavailable
- Provides coaching to other team members as directed by the team manager
- Responsible for training of new team members
- Makes recommendations for process improvements to the team manager
- Resolves the most sensitive issues, while balancing decisions with needs of the employee, Company and clients
- Works under minimal direct supervision to perform job functions
Team Leader Retail Sales
10/2010
-
10/2016
Dallas, TX
- About 5 years’ experience in transportation and logistics industry
- Good analytical, problem-solving capability
- Strong interpersonal communication and stakeholder management skills
- Characteristics: being decisive, business focused, inspiring, independent and result oriented
- Lead a business operations team, providing effective coaching and development to ensure strong team performance, engagement and team members’ growth
- Demonstrate a commitment to quality performance through personal example by adopting a customer-based approach to business support. Personally demonstrate Kimberly-Clark’s leadership behaviors (build trust, make decisions, win consistently, think customer, continuously improve, and build talent)
- Build strong working relationships with the BA’s sales departments representing used, LCV and compact equipment
- Implementation and embedding of the Price Manager system and it’s processes across the relevant BA’s
Sales / Business Operations Team Leader
07/2006
-
04/2010
Detroit, MI
- Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) and financial expectations
- Perform sales closings as part of a Take-Over process
- Perform sales closings for Sales Executives who are not licensed to perform a closing on their own
- Assist less experienced Sales Executives with the contract closing process
- Provide coaching and feedback to Sales Executives on a regular basis
- Deep understanding of successful sales techniques across multiple channels
- Inbound and outbound sales experience
- Excellent coaching skills with the ability to motivate people to create a high performance culture
Education
University of Connecticut - Stamford Campus
2001 - 2006
Bachelor's Degree in Business
Professional Skills
- Experience managing other large customer’s beverage business with proven track record of people leadership skills and delivering desired growth/results
- Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
- 3) Consulting – customer interface and solution advisory experience
- Responsible for building team’s skill, capability and development of actions plans to close any identified gaps
- Customer facing sales experience - preferably in the CPG industry
- Coach Department Specialists and associates on exceptional performance and maintain a strong visible presence in the department/work area
- Experience as a call center representative
How to write Team Leader, Sales Resume
Team Leader, Sales role is responsible for telecom, design, analysis, training, retail, transportation, leadership, coaching, accounting, marketing.
To write great resume for team leader, sales job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Team Leader, Sales Resume
The section contact information is important in your team leader, sales resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Team Leader, Sales Resume
The section work experience is an essential part of your team leader, sales resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous team leader, sales responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular team leader, sales position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Team Leader, Sales resume experience can include:
- Communication skills: Excellent written, oral and presentation ability
- Advanced complaints and conflict management skills
- Willing to adapt to regular business change and new technology
- Focus on promoting and driving sales, maintaining an awareness of current product in store and not in store
- Review KPI results, working with Assistant Store Managers to identify opportunities and corrective actions
- The role has a high impact on achieving sales, revenue and customer service targets of the company
Education on a Team Leader, Sales Resume
Make sure to make education a priority on your team leader, sales resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your team leader, sales experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Team Leader, Sales Resume
When listing skills on your team leader, sales resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical team leader, sales skills:
- Quickly to spot potential problems and are good at solving them using your own initiative so everyone ends up happy
- Group dynamics: Know the principles of effective group behaviors and ability to deal with diverse behaviors
- Experience in a retail store environment with at least 1 year as a team leader/assistant manager in the telecom sector
- One-year Vacation/Timeshare Sales experience
- Supervisor level experience
- Working knowledge of CTM/CMA/channel pricing systems
List of Typical Skills For a Team Leader, Sales Resume
1
Skills For Sales Desk Team Leader Resume
- Responsible for assisting with goal-setting and ensuring sales and profitability reflect overall business measures
- Coordinate on-going training/education of sales reps
- Work closely with Merchandising to assist in product forecasting
- Work with marketing on programs to assist resellers with driving demand
- Unflappable in a crisis, can think on your feet and don’t shy away from dealing with customers in difficult situations
2
Skills For Team Leader Retail Sales Resume
- Handle all customer complaints, escalating as appropriate
- Liaison between vendors and resellers to ensure ScanSource customers are receiving proper programs and discounts
- Constant sitting throughout shift
- Flexible to work shifts across a 7day week in line with customer demand
- Partner with the Assistant Store Manager to train and develop associates on product knowledge, selling, customer service, operations, visual, policies and procedures, as applicable
- Maintain an understanding of new store initiatives and communicate changes to the Department Specialists and associates, ensuring adoption throughout the store, into steady state
3
Skills For Team Leader, Reservation Sales Resume
- Identify obstacles between sales and other departments and resolve or involve Vice President of Sales for resolution
- Help keep sales teams motivated and energized
- Handle special projects assigned by Vice President of Sales
- Manage sales and profitability versus goals
- Ensure customer and supplier satisfaction
4
Skills For Sales / Business Operations Team Leader Resume
- Administer any rebate or incentive programs at the customer-specific level
- Regular attendance is an essential part of the Team Leader position
- 2) Implementation – done some enterprise level implementation projects
- Independently resolves issues in relation to day to day activities within own team. More complex problems would be resolved in consultation with superior
- Ensures all issues are reported timely and accurately, and ensure all issues are solved within permitted timeframe
- Management experience (preferably in a call centre or financial industry environment) is an asset Sales Management: Expert knowledge of sales management principles and processes and the ability to apply this knowledge to manage the sales activities of their team
5
Skills For Quiktrip Team Leader, Director Sales Resume
- Developed leadership: The ability to see the vision and translate it into action by inspiring other team members
- People Development: The ability to coach team members, empowering their day-to-day work lives and helping them thrive in continuous learning. Developed Facilitation Skills: The ability to lead a group to a desired outcome conduct technical training
- Fluency in speaking both French and English
- Lead designated functional team and manage associate workload as determined in partnership with the Assistant Store Manager
- Role requires high level of focus and concentration
- Continuously move around all areas of the store on a daily basis, as well as ability to lift 40lbs
6
Skills For Sales Conduct Investigations Team Leader Resume
- Ten+ years in the Coca-Cola system
- Lead and manage difficult negotiations and difficult situations with a solution-focused mindset
- Proficiency in foreign language (Spanish, Portuguese, French, German)
- 1) Technical background
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