Scheduling Coordinator Resume Sample
Helena Ondricka
7895 Stephany Cape,
Philadelphia,
PA
+1 (555) 460 8207
Work Experience
Senior Scheduling Coordinator
11/2017
-
PRESENT
Detroit, MI
- Skills & Abilities: Familiarity with basic computer skills required. Excellent communication and interpersonal skills. Ability to multitask. Demonstrates a commitment to continued self-growth and maintenance of competencies
- Remind patients of scheduled appointments via mail or phone
- Assist patients in problem solving potential issues related to the health care system, financial or social barriers (e.g., request interpreters as appropriate, transportation services or prescription assistance). Identify and utilize cultural and community resources
- Contact review organizations and insurance companies to ensure prior approval requirements are met
- Demonstrate respect for the privacy and confidentiality of patient’s protected health information
- Knowledge of third party payer systems
- Calls patients to set up and confirm appointments; follows up to ensure that each referral is contacted and a disposition is reached; records cancellations and reschedules time slot
- Demonstrated ability to use PCs (and toggle between multiple applications), MS Office, and general office equipment (i.e. printers, scanners, copy machine, multi-line phone, FAX machine, etc.) required
- Performs data input as required on computer terminals and collects all department statistics which are entered into access as our database
Scheduling Coordinator
03/2015
-
06/2017
Detroit, MI
- Completes work orders and communicates with engineering regarding problems with the area. Communicates all problems associated with daily schedule operations to the Manager or designee
- Responsible for entry of patient charges
- Participates in department and/or corporate process improvement activities serving as a resource on patient flow
- Provide accurate information of department/procedure specific scheduling criteria to expedite patient preparation, arrival location and time
- Understands the importance Orlando Health places on providing exemplary customer service with a Patient First Philosophy
- Consistently reviews the schedules daily and communicates all changes to appropriate staff
- Maintains regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards
- Attends departmental meetings/in-services and participates in process improvement initiatives
Hospice Scheduling Coordinator
11/2008
-
11/2014
Chicago, IL
- Assume the responsibility for professional growth and development
- Basic knowledge of medical terminology and patient scheduling experience required. Proven knowledge of third party payer and managed care insurance requirements required
- Work effectively with a diverse work force and resident base
- Critical thinking skills including the ability to problem solve accordingly
- Strong time management and organizational skills including attention to detail
- Schedule work centers and distribute Production and Tentative Program Schedules, as requested by CPM and Sales Executives
- Monitor and adjust, as necessary, all work centers to achieve efficiency
- Schedule all slurry production
Education
Ohio State University - Marion Campus
2003 - 2008
School's Degree in Business
Professional Skills
- Places calls to patients and physicians as necessary, actively works with patients and physician’s offices to facilitate appointments, orders, authorizations, etc
- Prior experience coordinating projects, utilizing strong social skills, and working well with all levels of personnel and outside clients and vendors
- Analytic skills, self-directed, functions independently and skills to handle multiple tasks and prioritize workload
- Basic secretarial skills including professional phone skills, filing, proof reading
- Excellent interpersonal skills required to interact effectively with peers and client staff at different levels
- Strong computer skills with experience in keyboarding and word processing
- Excellent computer skills with a working proficiency of MS Office; including intermediate skill in Excel and Database applications
How to write Scheduling Coordinator Resume
Scheduling Coordinator role is responsible for computer, customer, interpersonal, microsoft, basic, organizational, medical, excel, scheduling, software.
To write great resume for scheduling coordinator job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Scheduling Coordinator Resume
The section contact information is important in your scheduling coordinator resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Scheduling Coordinator Resume
The section work experience is an essential part of your scheduling coordinator resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous scheduling coordinator responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular scheduling coordinator position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Scheduling Coordinator resume experience can include:
- Excellent coordination and scheduling skills, work prioritization skills. Previous patient or procedure scheduling experience
- Dependable work experience, good verbal and written communication skills. Excellent problem solving skills
- Demonstrate problem solving ability by using good judgment and applying these skills to assist customers and ensure customer expectations are met
- 1) Communication: I have professional, demonstratable experience communicating effectively both orally and in writing
- Strong research skills and creative problem solving ability
- Strong work ethic and interpersonal skills - always displaying professionalism, courtesy and a sense of humour, even when under pressure
Education on a Scheduling Coordinator Resume
Make sure to make education a priority on your scheduling coordinator resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your scheduling coordinator experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Scheduling Coordinator Resume
When listing skills on your scheduling coordinator resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical scheduling coordinator skills:
- Excellent PC skills including Word, Excel, Outlook, Google calendar, email. Attention to detail and outstanding customer service skills. Ability to multi-task
- Exceptional interpersonal skills; able to deal effectively with diverse personalities
- Excellent communication skills, ability to multi-task and work well independently. Excellent attendance record
- Demonstrate sound business judgment when prioritizing and managing competing priorities
- Experience working in a surgical setting. Broad patient and/or procedure scheduling experience. Previous experience as a Procedure Scheduler
- Demonstrated skill in prioritizing assignments to complete work in a timely manner when there are changes in workload, assignments and competing requirements
List of Typical Experience For a Scheduling Coordinator Resume
1
Experience For Surgery Scheduling Coordinator Resume
- Excellent communication and computer skills; ability to work under pressure/deadlines with multiple and shifting priorities
- Demonstrates good organizational skills, requires daily maintenance of the 1:1 Forms & Missed Punch Forms
- Customer driven with good interpersonal skills
- Excellent communication, telephone, interpersonal and organizational skills
- Good communication, organizational, typing and PC skills required
- Previous work history that demonstrates the ability to effectively and efficiently coordinate field service personnel
- Excel skills required: reading and creating formulas, linking files, conditional formatting, VLOOKUPs, pivot tables
- Understand complex issues and utilize problem solving skills to implement solutions
2
Experience For Senior Scheduling Coordinator Resume
- Demonstrated leadership experience with strengths in quality management and process improvement
- Able to communicate effectively, in both written and verbal formats
- Communicate timely and effectively with other team members to ensure accurate up to date schedules
- Prioritize art based on Priority customers, off-shore spreadsheet and purchase orders
- Works effectively as part of a team, recognises areas where support is required and offers assistance
- Comprehensive English and German language skills
- Eastern European language skills would be an advantage
3
Experience For Hospice Scheduling Coordinator Resume
- Customer relations and telephone communication skills
- Good focus on the main priorities / outputs to get assignments completed on time
- Medium to advanced skills in Microsoft Access
- Strong MS Office Kronos, and EPIC experience
- Advanced skills in Microsoft tools (Excel, Outlook, Word)
4
Experience For Surgical Scheduling Coordinator Resume
- Call Center experience and strong attention to detail
- Has great coordination skills
- Records maintenance skills. Ability to prepare routine administrative paperwork
- Advanced Excel and database management skills
- Effectively work with multiple databases and technical platforms
5
Experience For Clinical Scheduling Coordinator Resume
- Computer skills required (i.e., Word, Excel)
- Knowledge of medical terminology. Previous experience as Medical Receptionist. Previous experience with computer systems
- Organizing and prioritizing confidential and ad hoc information
- Building effective relationships with all members of the department and other coordinators at Airbnb
- Providing strong communication, both verbal and written
- Promo planning and prioritizing using information from ESPN’s NCS system, the various Marketing teams and Programming departments
- Solid understanding of television and sports landscapes, as well as other network’s programming data for the purposes of informing scheduling strategies
6
Experience For Production Scheduling Coordinator Resume
- Demonstrate basic understanding of insurance and government funding regarding services provided by the Shirley Ryan AbilityLab
- Coordinates post-manufacturing disciplines including final Government inspections, shipping of goods, and all required paperwork with those tasks
- Strategic planning of schedule concerning technician skill set, training and time off
- Working experience in a healthcare/ Medical Clinic setting or Administrative setting
- Previous experience working with scheduling software, or any other database driven scheduling software is highly desirable
- Working experience in a medical clinic, including working with CPT & ICD10 codes
- Previous work history involving field service dispatching/scheduling, customer service and or call center experience required
- Experience in a high-pressured customer facing role using SAP
- Previous Dispatching, Scheduling, Coordinator, or Customer Service Representative experience required
7
Experience For Patient Scheduling Coordinator Resume
- Experience scheduling patient appointments in computerized scheduling system
- Demonstrated proficiency with all applicable software packages including word processing, spreadsheets, and database management
- Experience working within scheduling or bookings environment
- Good working knowledge of a related scheduling system
- Experience using PeopleSoft/Oracle Campus Solutions student information system, Oracle Imaging, and/or Process Management
- Experienced with building and maintaining quality customer service relationships
- Experience in a high-pressured customer facing role ( using SAP is an advantage )
- Experience in scheduling and planning functions
- Knowledge and experience supporting UNM Scheduling processes
8
Experience For Lead Scheduling Coordinator Resume
- Experience or knowledge of installing vending and fountain equipment
- Solid understanding of medical terminology, CPT, and ICD coding
- Mortgage processing or closing experience with heavy customer interaction
- Prior experiencing in scheduling a large group of people in a 24/7 environment
- >Requires 2 – 4 years of experience scheduling surgical procedures and tests in the healthcare setting or in a related medical field. />
- : Current or previous scheduling experience in the healthcare setting
- Experience maintaining and installing electrical and mechanical equipment for commercial application
- Establish and maintain effective working relationships in a fast-paced healthcare setting with patients, families and healthcare personnel
9
Experience For Seasonal Planning / Scheduling Coordinator Resume
- Experience managing complex schedules, e.g., operating rooms, clinics, transportation
- Experience administrative scheduling support
- Previous relevant TV/Broadcast industry experience, preferably in Presentation, Media Planning or Operations
- Develop effective detailed metrics and deliver customized reports utilizing Primavera
- Experience in post-production capacity in one of the following
- Previous experience working within a fast-paced and heavy call volume environment
- Experience working in a television studio or studio production environment
10
Experience For Planner & Scheduling Coordinator Resume
- Cultivate strong vendor relationships while fully comprehending the geographical territories
- Build strong customer relationships by providing a high level of credibility, reliability, and value
- Prioritise and manage fast changing and large workloads
- Strong decision-making and judgment abilities
- Ensure expiring documents/requirements are communicated and assists as necessary to ensure that updated documentation is uploaded prior to the expiration date
- Experience working in Sales, Coordination or Customer Service role is required
List of Typical Skills For a Scheduling Coordinator Resume
1
Skills For Surgery Scheduling Coordinator Resume
- Knowledge & skills: Interpersonal and communication skills, English, Computer skills, incl. SAP and MS-Office products
- Motivated professional with customer service experience and excellent written (email) and verbal communication skills
- Exceptional interpersonal skills; able to work effectively with diverse personalities
- Project Management experience and strong IT skills is an advantage
- Strong IT skills (Powerpoint, Keynote, Excel, Google Apps) and current social networking systems - and a capacity to learn new and unfamiliar applications
- Excellent keyboarding skills and knowledge of PC applications
- Demonstrated knowledge of the appropriate skills for communicating with individuals of all
- Computer skills including demonstrated ability to type 30 wpm
- Excellent communication skills by telephone in person and in writing
2
Skills For Senior Scheduling Coordinator Resume
- Experience with data analysis and problem solving skills
- Strong problem solving skills required, detail focused and analytical
- Effective and concise communication skills - verbal, written and listening
- Independent worker with strong problem solving skills. Ability to multi task
- Excellent oral communication and interpersonal skills, demonstrating confidence, professionalism, and a positive attitude
3
Skills For Hospice Scheduling Coordinator Resume
- Demonstrated ability to learn new skills, including new software and other technical tools
- Demonstrates ability to communicate effectively in a personable and professional manner
- Operates computer software applications effectively and proficiently
- Strong organizational skills and the ability to coordinate appointments
- Exceptional collaboration skills, effective in working objectively with a diverse group
- Strong ShiftAdmin and Excel Skills
- Able to collaborate in a team environment with good communication skills
4
Skills For Surgical Scheduling Coordinator Resume
- Demonstrated project management skills would be useful but not essential
- Strong interpersonal skills with the ability to work across multiple groups/levels in an organization
- Fice experience in a health care setting with previous insurance company authorization skills
- Computerization Skills: Proven competency in EXCEL, Microsoft Office
- Demonstrated ability to perform computer skills in specialized computer application(s) as needed
- Excellent communication skills, both in person and over e-mail
- Excellent communication skills, friendly with positive attitude
- Strong communications skills and ability to work with other departments
- Excellent interpersonal communication skills, verbal and written
5
Skills For Clinical Scheduling Coordinator Resume
- Enjoy direct contact with customers and have excellent communication skills
- Team building and networking, problem resolution and customer service skills
- Three years’ experience providing administrative experience within a medical setting
- Experience providing excellent customer service while upholding policies
- Prior experience working in a scheduling environment
- Have exceptional organizational skills to track multiple projects happening at once
- Attention to detail and outstanding customer service skills
- Exceptional planning and organization skills
- Demonstrated effectiveness working in a team environment
6
Skills For Production Scheduling Coordinator Resume
- One (1) to three (3) years of medical/hospital secretarial experience required. Previous scheduling and computer experience required
- Experience in scheduling or experience in Business administration/
- Special skills required include knowledge of clinical hospital scheduling, hospital
- Basic Data entry/typing skills
- EPIC and scheduling software skills
- Demonstrated skill in interacting diplomatically with customers and the general public
- Demonstrated skill in performing under the stress of frequent interruptions and/or distractions
- Demonstrated skill in writing grammatically correct routine business correspondence, such as brief transmittal memoranda
7
Skills For Patient Scheduling Coordinator Resume
- Demonstrated skill in analyzing information, problems, situations, practices, or procedures to
- Advanced skills in Microsoft Excel, including a variety of formulas, filtering, formatting, pivot tables, etc
- Experience working in a surgical setting. IDX experience
- Proficient computer skills including Microsoft Excel and Word
- Detail-oriented with outstanding written/verbal communication and organizational skills
- Demonstrated efficiency in Microsoft Office programs including an expert level in Excel and experience in Project
- Prior experience working with students or faculty
8
Skills For Lead Scheduling Coordinator Resume
- Strong experience managing robust databases
- Exhibits skills to assume other responsibilities as assigned
- Communicate effectively with customers, outside contacts and all levels of team members
- Effectively communicate and promblem solve is required
- Communicate quickly and effectively
- Assists with database reporting to properly allocate staff’s time and skills
- Great telephone etiquette and computer skills
- Exceptional written communication and people skills
9
Skills For Seasonal Planning / Scheduling Coordinator Resume
- Work independently, multi-task, manage competing priorities and adjust to changing priorities
- Experience: 1 year secretarial/clerical experience preferably in a medical practice environment
- Effectively communicate with influence other associates
- Demonstrates the ability to organize and prioritize tasks and communications in a highly efficient manner
- Responds effectively to changes in schedules. Resolves scheduling conflicts, patient anxiety and specialized surgeons/surgeries
- Follow procedures and policies required to effectively maintain material status records and obtain material as needed
- Effectively schedules surgical cases in the Surgical Block Schedule. Publishes the OR schedule daily and documents specific data related to surgical cases
10
Skills For Planner & Scheduling Coordinator Resume
- PC skills including Word, Excel, meeting request software, email
- High level of organizational skills and responsibility
- Plan to effectively meet deadlines
- High level of motivational and organizational skills with an attention to detail and follow-up
- Effectively read, write and speak the English language required
List of Typical Responsibilities For a Scheduling Coordinator Resume
1
Responsibilities For Surgery Scheduling Coordinator Resume
- Strong organizational skills required. Able to work independently
- Previous patient or procedure scheduling experience. Proven customer service experience
- Demonstrates a high level of communication skills and has the ability to provide detailed information and advice in a clear and positive manner
- Strong keyboarding and computer skills with Microsoft Office Suite
- Costumer oriented and excellent communication skills
- Possess outstanding customer friendly telephone skills
- Special skills required include knowledge of clinical hospital scheduling, hospital organization operations and functions
- Clinical experience with demonstrated ability in administrative management
- Good sense of urgency and priorities
2
Responsibilities For Senior Scheduling Coordinator Resume
- Viewing all on-air material prior to scheduling and checking that all audio and graphics are in the relevant language
- Responsible for ensuring the workflow to artists for formats, Full size art and color changes is controlled according to business priority
- Consult with Production Art Scheduling on business needs, prioritization and pre-sep scheduling
- 2 – 4 years’ experience working in a scheduling environment
- Experience in a post-production scheduling capacity in a combination of the following
- Experience working at a University or college in an office setting
3
Responsibilities For Hospice Scheduling Coordinator Resume
- Relevant experience, including supporting a team in an administrative capacity
- Responsible for maintaining information involving current staffs and contract staffs demographic information, skill sets, availability and productivity levels
- Experience working in a high-paced office environment, working with large volumes of data, databases and reports
- Contact patients regarding money due, procedure being performed, and site of surgery prior to date of surgery
- Demonstrates accurate scheduling of all inpatient and outpatient appointments/procedures
4
Responsibilities For Surgical Scheduling Coordinator Resume
- Demonstrates professional communication with all customers including the ability to appropriately handle complaints or concerns expressed by offices
- Establish and maintain effective working relationships within the MMC Customer Service and Respect Standards
- Previous scheduling experience required
- Experience working in higher education, university environment
- Experience working independently and in a diversity of groups
- Establish and maintain cooperative and effective working relationships
- Knowledgeable of physician scheduling templates and time lines -or-equivalent experience
- Experience: Working knowledge of medical terminology
5
Responsibilities For Clinical Scheduling Coordinator Resume
- Scheduling experience
- Min. 2 years’ experience working in a similar role, either from the industry or from a dispatch function, IT support company or similar
- Experience with third party scheduling centers
- Knowledgeable of physician scheduling templates and time lines, or equivalent experience
- Highly organized, detail and accuracy oriented with previous experience organizing data
- Three (3) years of experience in clinical registration and scheduling
6
Responsibilities For Production Scheduling Coordinator Resume
- EP, Cardiology and/or Cath Lab scheduling experience
- Experience scheduling large teams
- At least 3 – 5 years working experience as a Scheduler or Planner
- 8) Banner and MyReports: I have professional experience using Banner and MyReports to interface with UNM’s student information system
- Yes, I have professional experience interfacing with student information systems but not with Banner and MyReports at UNM
- Yes, I have 1-2 years of professional experience using Banner and MyReports at UNM
- Yes, I have 3-4 years of professional experience using Banner and MyReports at UNM
7
Responsibilities For Patient Scheduling Coordinator Resume
- Yes, I have 5 or more years of professional experience using Banner and MyReports at UNM
- Scheduling experience required
- Demonstrate a commitment to teamwork through relationship-building
- Demonstrated ability to speak clearly and professionally on a one to-one basis and explain policies and scheduling procedures
- Good knowledge or understanding of production processes
- Perform weekly audits to ensure data accuracy and final verifications prior to registration opening for each term
- HS Diploma or GED with 2 to 4 years previous experience in an office setting
8
Responsibilities For Lead Scheduling Coordinator Resume
- Deliver per diem candidates to client facilities on a day-to day basis by matching staff experience and qualifications with hospital needs
- Maintains effective and efficient flow of work across facilities
- Schedules professional visits to appropriate clinical team. Ensure clinical competencies of professional caregiver meets patient’s skilled needs
- Evaluate data, draw valid conclusions, and communicate findings
- Demonstrates proficiency in downtime procedures
9
Responsibilities For Seasonal Planning / Scheduling Coordinator Resume
- Knowledge of, or the ability to learn and adapt to current operating systems. Excellent patient relations
- Provides quality, efficient, effective schedules and reliability in an accurate and consistent manner
- Past record of excellent attendance
- Proven knowledge of third party payor and managed care insurance requirements required
- To be positive , to be a Team Player and demonstrate a passion for the role and customer satisfaction
- Travel: Position requires travel to various office sites, valid PA drivers license and proof of auto liability required
- Find effective and creative solutions for coverage issues
- Demonstrate, on a consistent basis, the behaviors which comprise The Basics of Service Excellence
- Cross train to learn other team member’s responsibilities to provide effective back up support for temporary vacancies, vacations, illnesses, etc
10
Responsibilities For Planner & Scheduling Coordinator Resume
- Work closely with Clinical Manager to insure surgeon and patient satisfaction with the entire surgical experience
- Knowledge of insurance plans and processes strongly desired
- Experience in the film industry associated with operational management
- Knowledge / experience of digital cinema workflow
- Previous management experience in a health care call center is highly desired
- Prioritize, manage and complete a heavy workload with capability to work independently and with multiple cross functional team members
- Experience in office environment
- Effective communicator and motivator of an ethnically diverse work force
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