Scheduling Supervisor Resume Sample
Noah Lindgren
3546 Wolf Centers,
Chicago,
IL
+1 (555) 344 2810
Work Experience
Scheduling Supervisor
08/2015
-
PRESENT
Phoenix, AZ
- Project or Team Management experience
- Coordinate and develop corrective actions on PIR’s attributed to Order Processing
- Performs as lead scheduler for the ACE-IT contract performing maintenance, supply, transportation, and retrograde support in the United States
- Maintains direct supervisory responsibility over Master Scheduling Team
- Coach the concept of continuous improvement that optimizes costs and efficiencies, and set an example that represents Bunge’s values
- Monitor finished oil quality to ensure it meets Bunge’s specifications
- Implement Bunge’s safety policies and procedures
- Maintain and monitor the Planning and Scheduling systems (SAP R3 and APO, related planning databases) for materials throughout the business cycle
- Lead teams using process improvement methodology and APICS best practices to drive business results
Central Scheduling Supervisor
05/2012
-
06/2015
Houston, TX
- Maintain and monitor work performance of employees
- Identify trends and propose solutions to new or ongoing Supply Chain issues
- Identify behavior (systemic or human) that causes discrepancies and offers solutions or provides necessary training
- Coordinate cross functional activities to achieve targeted service levels
- Maintain and monitor work performance of direct reports
- Respond effectively to employee concerns or performance issues {respect & dignity}
- Maintain open lines of communication {be a role model}
- Participate in new hire interviews and effectively evaluate potential candidates
- Ensure proper planning techniques are used to drive operational improvements
Maintenance Planning & Scheduling Supervisor
05/2009
-
12/2011
San Francisco, CA
- Implement, maintain, and analyze departmental measures
- Identify and resolve all inquiries and problems (or delegate accordingly)
- Apply expertise to current/future projects (SAP PO, PP)
- Answer all inquiries in an efficient and professional manner
- Examine methods to decrease finished goods cycle time in accordance with US and SP Principle objectives
- Responsible for overseeing the daily activities to ensure orders are efficiently scheduled and released for internal and external customers
- Establish and analyze department metrics to achieve optimal productivity
- Complete all required audit and verification responsibilities per schedule
Education
Grand Valley State University
2004 - 2009
Bachelor's Degree in Supply Chain Management
Professional Skills
- Demonstrate leadership skills and success leading teams
- Results oriented with effective problem solving skills and a proven ability to execute tasks & projects through to completion
- Strong communication and interpersonal skills while maintaining the ability to work in a fast paced and dynamic team environment
- Possesses strong transportation scheduling skills, preferably in a paratransit, messenger or small package delivery environment
- Demonstrate communication skills to teach and mentor others on proper workflow procedures
- Demonstrated experience supporting engineering services including Studies/PreFEED/FEED/Detailed Design. This includes the following
- Previous supervisory/training experience in ambulatory healthcare call center, with scheduling, registration, QA, billing and admissions experience
How to write Scheduling Supervisor Resume
Scheduling Supervisor role is responsible for interpersonal, microsoft, organization, scheduling, training, multitasking, transportation, computer, credit, integration.
To write great resume for scheduling supervisor job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Scheduling Supervisor Resume
The section contact information is important in your scheduling supervisor resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Scheduling Supervisor Resume
The section work experience is an essential part of your scheduling supervisor resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous scheduling supervisor responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular scheduling supervisor position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Scheduling Supervisor resume experience can include:
- Participate in new hire interviews and effectively evaluate potential candidates to facilitate hiring of strong candidates
- Proficient in Office Microsoft package and Good IT skills
- Provide formal and informal training to the organization on planning and scheduling concepts and skills
- Great organization skills with outstanding attention to details
- Demonstrated experience supporting Studies/PreFEED/FEED/Detailed Design
- Respond effectively to employee concerns and/or performance issues
Education on a Scheduling Supervisor Resume
Make sure to make education a priority on your scheduling supervisor resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your scheduling supervisor experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Scheduling Supervisor Resume
When listing skills on your scheduling supervisor resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical scheduling supervisor skills:
- Able to multitask, set priorities and manage time effectively
- Demonstrated experience supporting Studies/PreFEED/FEED/Detailed Design. This includes the following
- Capacity to effectively work within a team environment while also having the ability to work independently
- Detail oriented and multitasking skills
- Great computer and typing skills
- Great customer service, detail oriented, and multitasking skills needed
List of Typical Experience For a Scheduling Supervisor Resume
1
Experience For Scheduling Supervisor Resume
- Self-starter, highly motivated with leadership skills
- Substantial, proven experience within Presentation at a Senior Scheduler level ideally focused on CEE, SA & ME market
- Interpersonal skills to address and resolve issues
- Previous scheduling or planning experience in a manufacturing environment and APICS training desired
- Good knowledge of the Scheduling system What’s On or equivalent system
- Demonstrates flexibility and a positive personal attitude toward department and company
- Willing to accept ownership of issues
- Supervision by walking the floor and always monitoring and helping team members in their area
- Collaborates with Finance, Human Resources, Training, and Operations in the strategic planning, implementation and monitoring of workforce plans
2
Experience For Production Scheduling Supervisor Resume
- Lead a team of scheduling specialists responsible for multiple scheduling and auditing functions
- Supervise and develop direct reports by maintaining and monitoring work performance
- Direct supervision of representatives to include motivation and quality monitoring and coaching
- Works closely with Management to meet goals of scheduling department including, but not limited to, service level
- Manages scheduling of employees for overall best performance and assists with payroll time reporting issues when needed
- Research and analyze scheduled trip requests using the Trapeze Scheduling software
3
Experience For Central Scheduling Supervisor Resume
- Identify, develop and implement additional process improvements of scheduling orders with in operations including a down time management process
- Perform item maintenance. Enter information regarding manufacturing processes, lot sizes, locations, etc
- Strive to meet customer needs by reviewing and making changes to production orders in order to meet requirements of customer
- Achieves all production scheduling objectives through proper planning and delivery of high quality products, which meet specifications
- Oversees implementation of Master Schedules for all Screening Personnel in area of oversight as per Capacity planning job requirements
- Ensure the members of your team are trained to correctly schedule all types of customer facing appointments in a rapidly changing environment
- Assist with documenting and refining new processes
4
Experience For Planning & Scheduling Supervisor Resume
- Directly responsible for supervising all scheduling staff
- Have detailed knowledge of manufacturing planning, master production
- Intermediate level of proficiency in Microsoft Excel, volumetric accounting systems, and/or pipeline scheduling applications
- Five years in medical registration/scheduling setting
- Five years in a medical registration/scheduling setting
5
Experience For Maintenance Planning & Scheduling Supervisor Resume
- Lead people both from a direct reporting, indirect reporting or internal network relationship perspective
- Monitor and facilitate the implementation of corporate employee training initiatives
- Participate in production supervisory meeting
- Maintain production employee training program
- Use capacity models for long term business planning
- Understand corporate objectives and leverage points to achieving those objectives
- Ensure proper scheduling techniques are used to drive operational throughput improvements
- Support all related functions (QC, Packaging, and Operations with throughput, efficiency and quality issues)
6
Experience For Bovard Scheduling Supervisor Resume
- Understand standard enterprise resource planning (ERP) and supply chain
- Assist in hiring department employees
- Participate in training new staff
- Oversee Order Facilitator, Hospital charge capture process, and hospital scheduling process
- Work with Hospital Scheduling Supervisor to resolve quality issues
- Cover scheduling areas as needed
- Work with other supervisors/managers to resolve scheduling concerns
- Works as a liaison with the hospitals and Scheduling department
- Assists in interviewing potential candidates and adheres to present interview questions and guidelines
7
Experience For Project Controls Planning & Scheduling Supervisor Resume
- Assists Team Trainer in group / individual training session appropriate to the needs of each team member
- Facilitates meeting with their team or one-on-one to keep department abreast of program changes
- Management of Operating Room (OR) schedule for daily completion
- In cooperation with the OR Supervisor, plans and establishes work schedules, assignments and procedural sequences, including personnel and equipment
- Cross-training to provide desk relief where needed
- Direct oversight of the scheduling staff (check-in and check-out)
- Oversees regular staff meetings for the scheduling staff. Works closely with the Managers in Operations, Revenue Cycle and the Patient Advocates
- Maintains necessary records/documents of production scheduling work performed
- Knowledge of scheduling tasks, office policies/procedures, and proper completion and distribution of required paperwork
8
Experience For Master Scheduling Supervisor Resume
- Provide leadership, direction, & guidance to the Scheduling Team
- Interface and build relationships with leaders in multiple departments especially regional managers of service and installing technicians
- Assist with managing incentives to reach company install goals. Track and report on progress
- Provide input and support when creating new service areas
- Manage customer expectations in regards to scheduling and availability of technicians
- Manage the day to day scheduling operations
9
Experience For Perioperative Scheduling Supervisor Resume
- The self-motivation to provide positive response even outside normal working hours
- Proficiency in Microsoft Office products including Word and PowerPoint
- Willingness and ability to perform and comply with following, with or without reasonable accommodations
- Typically 50 hour work weeks, schedule varies depending on site operational needs; flexibility required
- Hire, supervise and evaluate employee’s job performance
- Develop and maintain standard work and processes that promote lean and support customers
- Review and report operational KPI’s to senior management
- Schedule all time off for production staff
- Provide backup coverage in production when needed
10
Experience For Dispatch / Scheduling Supervisor Resume
- Create and maintain production item yield models at the direction of the Production Manager
- Monitor order level and flow into production
- Maintain and monitor the Planning and Scheduling systems (SAP and related planning databases) to ensure designs are optimized to achieve corporate business objectives
- Work closely with Sales and Marketing and other production/purchasing planners to ensure that Customer Forecasts and Demand Information are correctly interpreted into SAP Advanced Planning and Optimization (APO) and SAP MRP
- Plan and schedule MRPc as required
- Maintain open lines of communication across the organization. Be a role model
- Serve as a technical resource
- Apply expertise to current/future projects (SAP)
- Primavera P3/P6 knowledge is desirable
List of Typical Skills For a Scheduling Supervisor Resume
1
Skills For Scheduling Supervisor Resume
- Leadership, organizational, time management and facilitation skills
- Cultivating and growing strong relationships with shipping customers, suppliers, and connected facilities
- Three (3) years’ supervisor experience leading and coaching direct reports
- Planning & scheduling experience required
- Experience in monitoring and managing schedulers
- Measure planner effectiveness coaching and mentoring for continuous improvement and development
2
Skills For Production Scheduling Supervisor Resume
- Capture operations feedback on the effectiveness of our planning and scheduling processes
- SAP experience and working knowledge of CMMS
- Demonstrate knowledge of the workflow process and an understanding of direct report’s role within the workflow
- Use your judgment in the effective decision making and recommendations
- Excellent knowledge of Flowcast, IDX, FCIS, EPIC and Allscripts. Knowledge of Taske or related call center/ monitoring software
- Maintenance planning or maintenance leadership experience
- Aerospace or automotive manufacturing experience is desired
3
Skills For Central Scheduling Supervisor Resume
- Experience implementing new production systems (T/Card, Kanban, etc ) is desired
- Lean manufacturing experience specifically with implementations and lean tools is desired
- Good insight and understanding of the End to End Broadcast chain
- Good knowledge of Break optimisation and Marketing Strategies for a Commercial Channel
- Experience of working in an international and matrix styled organisation
- Demonstrable experience of managing a
4
Skills For Planning & Scheduling Supervisor Resume
- Oversees, prioritizes and delegates scheduling workload
- Applies hands on experience in the fields of production scheduling for industrial electrical, mechanical, compressed gas systems and production
- Diplomatically interacts with difficult and sensitive personnel situations using good judgment
- Supervise the flow of materials from bulk to finished goods (Production, QC, Packaging, Supply Chain)
- Good product knowledge the oilfield equipment or manufacturing industry is desirable
- Strong command of written and verbal communications
- Demonstrate knowledge of safe work practices to include corporate Safety policies and procedures, OSHA and environmental requirements
- Demonstrate proficiency with Windows software (Outlook, Excel, Word, etc.)
- Strong ethical & customer focus abilities
5
Skills For Maintenance Planning & Scheduling Supervisor Resume
- Good understanding of total manufacturing systems
- Experience in an industrial/chemical plant setting
- Experience in transportation/trucking industry
- Experience with medium to high volume manufacturing
- Professional experience with Microsoft Excel, SQL, and similar scheduling software
- Experience working with an Enterprise Resource Plan (ERP) system
6
Skills For Bovard Scheduling Supervisor Resume
- Experience working in Midstream Pipeline or Terminal Operations or Commercial
- Experience working in customer service environment
- Experience in a scheduling supervisory role
- Experience working to resolve customer challenges
- Scheduling experience
- Experience as a supervisor leading a team
7
Skills For Project Controls Planning & Scheduling Supervisor Resume
- Motivates, supports and inspires direct reports; builds strong, cohesive teams
- Supply chain experience
- EPC / construction experience with oil, gas & chemicals facilities
- Engineer, MBA or relevant internal experience
- Microsoft business application knowledge (especially very good Excel calculation ability)
8
Skills For Master Scheduling Supervisor Resume
- Validate pull loop size based on PFEP recommendations
- Valid Drivers Licensure
- Managing the ownership of the scheduling process: assessing, gaining stakeholder support of revisions to, and implementing changes to the scheduling process
- Reporting forecasts for assets, providing inventory forecasts, and supporting monthly metrics gathering
- Supervising and mentoring Schedulers on scheduling processes
- Developing and implementing training plans for new Schedulers
- Working knowledge of all functions within the scheduling department at all locations
- Marketing and extensive customer service training
9
Skills For Perioperative Scheduling Supervisor Resume
- Understanding of long-term and short-term business strategies as it relates to workforce planning
- Ensuring scheduling practices follow system proration policies, tariff rules and regulations, and shipper and stockholder contracts
- Integrating new or changing customer business
- Leading new business integration onto scheduling desks
- Managing the ownership of customer relationships
- Facilitating and own the plan for major pipeline or marine downtime events with operations and customers
- Ensuring FERC compliant communication by all team members
10
Skills For Dispatch / Scheduling Supervisor Resume
- Assisting business development analyze and assess new business opportunities
- Facilitating resolution to product quality issues to contain costs for customers and Midstream
- Developing vacation and relief schedules
- Submitting weekly reports of key milestones, issues, customer service opportunities, and downtime events to the business
- Working knowledge on use of telephone and computer
- Lead Scheduling team to success through teambuilding and establishing, implementing and monitoring scheduling protocols and guidelines for the Region
- Oversee the planning and scheduling of site overhauls using Gantt charting and critical path methodology
- Capable of decision making and maintaining high performance while working under pressure
List of Typical Responsibilities For a Scheduling Supervisor Resume
1
Responsibilities For Scheduling Supervisor Resume
- Ensure all schedules are compliant with relevant regulations and channel strategies. Keep up to date with regulatory bodies’ advice and rulings and if necessary address any adjustments required
- Exceptional organizational, analytical and communication skills (verbal and written)
- Good understanding of SAP/R3 production planning and Capacity Planning systems
- Experience in Marine Operations
- Two to three years’ of supervisory experience, with the ability to manage and educate multiple employees, schedule staff, and counsel staff as needed
- Experience with multiple MRP/ERP systems
- Supervisory experience required
- Strong knowledge of Oracle, Mapics, and WMS systems
- College Diploma or equivalent combination of education and experience
2
Responsibilities For Production Scheduling Supervisor Resume
- Kaizen Leadership Experience
- Assist in preparing end-of-month scheduling reports including increase comp totals and projections
- Drive proactive work planning and scheduling targeting 80% of total technician man-hours
- Serve as a Planning, Scheduling and MRO SME (Subject Matter Expert) for the Maintenance Reliability and Engineering organization
- Review plans to cover turnaround logistics (trafficking, parking, transportation, drinking water, restroom facilities, security, etc.)
- Liaise with management team/scheduling to ensure the adequate coverage of staff and availability of seating
- Actively supervise, monitor and manage within the scheduling department by holding regular one to one meetings and annual performance reviews with schedulers
3
Responsibilities For Central Scheduling Supervisor Resume
- Identify gaps in work productivity that is introduced by planning and scheduling
- Establish kitting and staging process centrally and throughout the site
- AACEI certification – Planning & Scheduling Professional (PSP)
- Provides phone coverage during peak call volume
- Manages ordering of office supplies and maintenance of office equipment
4
Responsibilities For Planning & Scheduling Supervisor Resume
- Manages schedulers from clinics in coordinating and accuracy of the Pediatric Perioperative schedule
- Train all new financial advisors on how to utilize the Scheduling Department’s services
- Ensure Schedulers are available for duty as provided for under the work schedule covering shift operation
- Communicate proactively with trading partners
- Monitor expedited inbound and outbound material by identifying problems and resolutions
- Utilize the supplier scorecard and troubleshoot poor performing suppliers; work closely to improve supplier performance
5
Responsibilities For Maintenance Planning & Scheduling Supervisor Resume
- Review the job plan feedback from technicians and insure that we are correcting gaps in our detailed job plans
- Oversee the review of preventative maintenance plans utilizing technician feedback and planner correction
- Insure that Management of Change policy is utilized within our planning activities
- Participate in Annual STO Scheduling
- Release job plans for STO Planning
- Participate in contractor selection and ensure technical qualifications, safety training and safe work plans are reviewed and completed
6
Responsibilities For Bovard Scheduling Supervisor Resume
- Medical terminology and or anatomy understanding
- Medical terminology and or anatomy understanding required
- Knowledge of the Of Com code and COSTA
- Ensuring all schedules are compliant with relevant regulations and channel strategies. Keep up to date with regulatory bodies’ advice and rulings and if necessary address any adjustments required
- Direct supervision of schedulers to include immediate disciplinary documentation such as poor attendance, quality, overall performance
- Develops and implements contests, games or other motivational activities for the team members
- Responsible for three month evaluation and annual evaluation of the team members and any follow up or corrective actions needed
- Responsible for project management to include organization and delegation of projects in order to stay within given deadlines
7
Responsibilities For Project Controls Planning & Scheduling Supervisor Resume
- Utilizes and maintains proper channel of communication
- Protects confidentiality of all information
- Establishes collaborative relationships and communicates effectively both verbally and written with all levels of Conifer team members and customer hospitals / facilities
- Responsible for completing and updating monthly team member tracking forms, call evaluation forms and monthly reports
- Plan the coordinated activities of a series of work processes to maintain and increase manpower and equipment efficiency
- Read and write delivery schedules and reports
8
Responsibilities For Master Scheduling Supervisor Resume
- Directs and coordinates the activities of staff, rooms and equipment to successfully complete the OR schedule
- Responsible for emergency call list and staffing when the department is closed. Manages call schedule weekly and timely distributes daily call schedule to appropriate staff/departments
- Confers with other supervisors to coordinate operations and activities between departments
- Interprets specifications, procedural schedule, job orders, and company policies for employees
- Communicates the surgery schedule and changes to all stake holders. Maintains 7 day surgery schedule back
- Supports Director/Manager with special projects and administrative tasks as needed
9
Responsibilities For Perioperative Scheduling Supervisor Resume
- Provide direction to team members and plan materials to meet production requirements to include parts, sub-assemblies, and finished goods utilizing the ERP system
- Attend production meetings and provide inventory status as required
- Responsible for the team’s timely and accurate submission of all CIDRLs and SLRs
- Develop and present sessions at regional events to educate advisors and District VPs on how to leverage the Scheduling Department’s services to increase their production
- Identifies and communicates to the Practice’s leadership issues of process creating inefficiencies within the operation. Assists in their resolution, working within the Central Scheduling Team and with management for the department as a whole
- Proficiency in PC’s and MS Office suite. Prior experience with MGH systems (EPIC, Mosaic, etc) helpful
10
Responsibilities For Dispatch / Scheduling Supervisor Resume
- Work as part of a services management team providing management support to and oversight of route scheduling in a specialized passenger transportation environment
- Oversee and orchestrate day-to-day customer service strategies as developed and dictated by management
- Allocate and adjust tasks to Schedulers to ensure all standards are met and completed within the appropriate time-frame
- Lead the team by effectively supervising, motivating, and inspiring the performance of the team to achieve or exceed standards, performance targets and objectives for their functional area
- Observe, identify and ensure all employee relation matters are dealt with in line with contract company and customer policy, to include: capabilities, individual KPI's, managing absence and disciplinary matters
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