Senior Account Manager Resume Sample
Kassandra Price
1219 Daphne Bypass,
Houston,
TX
+1 (555) 141 4688
Work Experience
Senior Account Manager
07/2017
-
PRESENT
Phoenix, AZ
- Build, strengthen and maintain customer portfolio by proactively managing customers’ daily activities. Become engaged with customer during implementation phase
- Portfolio consists of major customers driving a high percentage of the organization’s revenue
- Communicate potential business opportunities with the customer’s Relationship Manager
- Maintains and grows knowledge of clients’ business and industry
- Directs team relative to clients’ business goals and objectives to inform projects
- Provide resources to answer clients’ questions, identifying needs for account customization and further implementation where applicable
- Coordinate with internal teams to ensure a timely closure of quality issues
- Perform detailed account audits to identify product needs or workflow gap
- Communicate with clients about product updates, new product releases and features
Senior Account Manager / Account Manager
09/2014
-
04/2017
Phoenix, AZ
- Acts as initial contact for client or partner inquiries. Assists with creating and implementing banking solutions (including treasury management) for new and existing WM clients
- Assists bankers with internal administration of accounts, business development and client presentations including due diligence at the onset of a credit opportunity which includes gathering financial statements, industry research, and other information required to assess loan. Acts as liaison with National Credit Center at inception and throughout Credit underwriting process
- Develops clear understanding of client’s need behind service requests and communicates to service partners. Obtains appropriate information from partners and clients to facilitate service changes
- Acts as initial contact for complex client or partner inquiries for banking products and services. Assists with creating and implementing complex banking solutions (including treasury management) for new and existing WM clients
- Develops and maintains working knowledge of loan agreements, financial statements and other documentation required to monitor client relationships
- Prepare and release proposals unique to each YMCA’s request
- Values.Demonstrates in word and action the YMCA’s core values of caring, honesty, respect, and responsibility and a commitment to the YMCA’s mission, in all matters at all times
- Inclusion.Values all people for their unique talents, and takes an active role in promoting practices that support diversity, inclusion, and cultural competence
- Relationships.Builds authentic relationships in the service of enhancing individual and team performance to support the YMCA’s work
Senior Account Manager, Banking
05/2009
-
07/2014
Dallas, TX
- Communication.Listens and expresses self effectively and in a manner that reflects a true understanding of the needs of the audience
- Quality Results.Demonstrates and fosters a strong commitment to achieving goals in a manner that provides quality experiences
- Change Capacity.Leads self and others through change by navigating ambiguity appropriately and adapting well to new situations, obstacles, and opportunities
- Emotional Maturity.Demonstrates effective interpersonal skills
- Self-Development.Is dedicated to the improvement of own capabilities and demonstrates this through the continual expansion of knowledge and skills
- Magna S3 Quote Model / WIRE
- Global Opportunity Tracking System (GOTS)
- Magna Global Program Management System (GPMS)
- Magna Powertrain Product Training
Education
Upper Iowa University
2005 - 2009
Bachelor's Degree in Marketing
Professional Skills
- Strong interpersonal skills, presentation skills, negotiating skills
- Demonstrated record of influence, strong analytical skills, ability to communicate in a clear, concise manner, and strong organizational skills
- Good interpersonal skills, presentation skills, negotiating skills
- Demonstrated skills in developing high performance teams, with strong business acumen, and presentations skills
- Excellent communication skills, combined with very strong presentation skills and ability to clearly articulate a point of view
- Excellent oral and written communication skills. Strong negotiation and executive selling skills
- Strong leadership skills; strong verbal and written communication skills
How to write Senior Account Manager Resume
Senior Account Manager role is responsible for presentation, interpersonal, business, negotiation, analytical, customer, english, selling, organizational, leadership.
To write great resume for senior account manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Senior Account Manager Resume
The section contact information is important in your senior account manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Senior Account Manager Resume
The section work experience is an essential part of your senior account manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous senior account manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular senior account manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Senior Account Manager resume experience can include:
- Solid knowledge in insurance broker industry. - Strong communication skills and influence power, good presenting skills
- Attain territory sales goals utilizing excellent sales skills, territory management skills and customer relationships
- Exceptional verbal and written English skills Outstanding interpersonal skills
- Professional solution selling skill along with 5-8 years sales experience including sufficient experience in AIDC industry
- Excellent judgment, high attention to detail and proven ability to manage multiple, competing priorities simultaneously
- Demonstrated oral presentation, listening and communication skills
Education on a Senior Account Manager Resume
Make sure to make education a priority on your senior account manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your senior account manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Senior Account Manager Resume
When listing skills on your senior account manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical senior account manager skills:
- Good organization skills, strong writing skills and the ability to coordinate activity
- Excellent communication and presentation skills Strong negotiation and influencing skills
- Excellent communication skills, both written and oral (including skills in developing and delivering presentations)
- Demonstrated strong written and verbal communication skills with proven proficiency in disseminating information in a timely and accurate manner
- Excellent matrix management, team building and motivation skills required; able to effectively work with many different personalities to build a cohesive team
- Experience: Five years experience in Sales, Marketing, Operations or strong related credit experience. One year supervisory experience
List of Typical Experience For a Senior Account Manager Resume
1
Experience For Senior Account Manager / Account Manager Resume
- Bilingualism in French and English is an asset - excellent verbal and written English communication skills is required, good French verbal skills is an asset
- Excellent verbal and written communication skills to effectively and professionally interact with clients and cross functionally within the organization
- Strong written and oral communication skills. Ability to effectively articulate the customer value proposition with executive level contacts
- Strong interpersonal skills to communicate effectively with external and internal customers
- Solution selling experience to include excellent communication and listening skills
- Strong Excel skills, with deep experience in demand forecasting and marketing ROI analysis
- Excellent problem-solving skills and the ability to operate independently on day-to-day work
- Excellent planning and execution skills. Meticulous and methodical, detail-oriented with a demonstrated ability to dive deep and ask the right questions
- Working knowledge of information systems, Microsoft Office suite, and solid computer skills
2
Experience For Senior / Account Manager Resume
- Proven selling skills for existing clients including cross and up selling
- Strong relationship / communication skills; required as role is very client facing, involving client contact in negotiation and in ongoing partner contact
- Proven experience working at a similar level in a client-facing role; publisher or ad tech experience
- Strong critical thinking skills including the ability to process complexity
- History of effectively managing external customers and successfully working with internal teams to operate whole product lifecycle
- Good public speaking skills, the ability to engage diverse audiences and present material in an organized and cohesive manner
- Self-starter, commercially savvy with good problem solving and negotiation skills
- · Very strong analytical/reporting skills
3
Experience For Senior Account Manager, Banking Resume
- · Excellent client service acumen, presentation and writing skills
- Strong analytical skills to include pipeline management and sales targeting
- Experience in all phases of the selling cycle with demonstrated successful negotiation experience
- Strong negotiation & selling skills
- Proven relationship management skills with ability to build strategic plans
- Competency of good communication skills, people person, sense of teamwork
- Resourceful, self-motivated with excellent presentation and interpersonal skills
- Fluent in English and Portuguese, with excellent oral and written communication skills and an ability to influence others internally and externally
- Strong analytical skills needed to analyze territory sales data and technical information
4
Experience For Senior Account Manager, Energy Resume
- Strong verbal and written communications German and English language skills
- Strong attention to detail, organizational and communication skills required
- Strong presentation skills: comfort presenting to small and large groups
- Strong organizational skills, keen attention to detail and an aptitude for math
- Exhibits strong sales skills relative to the development of presentations. Is capable of having a major speaking role at the presentation itself
5
Experience For Senior Manager, Service Account Management Resume
- Good listening and communication skills are desired
- Strong interpersonal skills, including the ability to work with people at all levels, as well as within cross-functional teams
- Proven customer service & interface skills
- Proven experience in software industry with excellent track record
- Strong work ethic and a desire to learn new skills and offerings
- Strong oral and written communication skills in Mandarin and English
6
Experience For Personal Lines Senior Account Manager Resume
- Proven track record in relevant sales, commercial and/or business development experience in the wind industry, with proven track record
- Excellent communication and presentation skills both internal and external
- Effective communications skills (written and oral)
- Excellent communication skills - a confident articulate writer and presenter
- Proactive approach with excellent time management and organisational skills
- Excellent people skills, with the ability to empathise with the customer and understand their pain points
7
Experience For EAP Senior Account Manager Resume
- Strong organization skills and intense attention to details such as billing, contract terms, commissions, etc
- Focus on execution; discipline and superior time management/prioritization skills
- Excellent strategic sales planning skills
- Strong communications and presentation skills, English and Russian fluency are required
- Developing new products by following the stage gate process and providing the required follow up to effectively do so
- Adopting and professionally executing customer centric selling skills
- Working with Account Managers and Account Coordinators to ensure day to day production is running effectively
- Sharing your knowledge and experiences with other, less experienced team members,
8
Experience For Senior Core Consumables Account Manager Resume
- Having good interpersonal skill-set and can deal smoothly with Partners & Customers
- Proven experience growing accounts and up-selling by offering a product suite and by working to commercial targets
- Data-driven problem solving skills, with understanding of problem solving tools and key performance indicators/metrics
- Natural skills for building long-lasting relations, especially with the clients,
- Demonstrated experience in positioning and selling managed services to enterprise customers (e.g. outsourced services, value-added solutions)
- Proven at building and maintaining strong relationships at all levels
- Professional solution selling skill along with 5-8 years sales experience
9
Experience For Kindle Senior Account Manager Brazil Resume
- Strong Account Management experience working with Amazon and knowledge of Vendor Central
- Ensures that sales/marketing strategies and tactics utilized by the business are effectively aligned with the regional/local marketplace practices
- Budget planning skills required
- Experienced salesperson with proven track record of developing business with OEM’s, Resellers, End Users, Consultants, Specifiers and their supply chain
- Demonstrates good solution selling capacity within technology or Tourism/Travel industry
- Customer focused, networking skills with the ability to take initiative
10
Experience For Midstream Senior Account Manager Resume
- Problem-solving, research and analytical skills
- 8, Develop computer skills such as e-mail, word processing, and spreadsheets
- Experience in building effective client relationships and negotiations
- Related experience within the digital advertising industry. Agency experience is essential
- Manage multiple tasks simultaneously, adapting to change as needed. Ability to effectively manage crisis issues
- Commercial negotiation and relationship building skills
List of Typical Skills For a Senior Account Manager Resume
1
Skills For Senior Account Manager / Account Manager Resume
- Excellent written & verbal communication skills with well-developed interpersonal skills
- Excellent management skills and computer skills
- Excellent sales skills with proven track record of maintaining and growing existing business as well as attracting new customers and generating new business
- Strong selling skills supported by 5 years of prior documented sales success
- Excellent interpersonal and communication skills and proven track record of developing senior relationships at agencies
2
Skills For Senior / Account Manager Resume
- Strong customer facing skills developed and perfected from at least 3 to 4 years account management experience
- Results driven, effective problem solving skills, and strong execution capacity
- Strong organizational skills with the ability to organize and prioritize multiple tasks
- Strong organizational skills with the ability to prioritize and manage multiple projects
- Strengths include excellent communication and negotiation skills, problem solving, understanding of technical issues and strategic thinking
- Strong technical sales experience and a proven track record of successfully selling SaaS or similar recurring revenue services
- Demonstrated success in closing large and complex sales in the EMEA Energy market with negotiation and relationship building skills
- Strong technical sales experience and a proven track record of successfully selling email security and archiving products
- Excellent communication skills, including outstanding written and verbal English
3
Skills For Senior Account Manager, Banking Resume
- Excellent analytical, problem-solving, and decision-making skills required; able to drive decisions and forward progress in the face of obstacles
- Excellent analytical and forecasting skills; ability to analyze the business to develop and execute strategic plans
- Approachable with strong interpersonal skills in attending to customers’ needs
- Demonstrated ability to manage a challenging workload and multitask effectively
- Strong customer focus and listening skills- the ability to rapport with customers
- Proven project management, coordination and influencing skills; especially in a matrix organization
- Good general computer skills, able to work with spreadsheets, word processing, and electronic communications
- Excellent judgment, decision making skills, and the ability to work under pressure
- Strong communication and delegation skills required to manage different queries from a demanding high profile client
4
Skills For Senior Account Manager, Energy Resume
- Strong communication skills and relationship building tools
- Have strong communication skills and be confident in delivering presentations to a range of stakeholders
- Highly-motivated and customer service orientententedProven selling skills
- Strong influencing skills at multiple tier buyer levels across multiple business level disciplines
- Strong interpersonal, presentation and negotiating skills
- Excellent problem solving skills with the ability to think on their feet
- Excellent organizational skills, task oriented, and efficient
5
Skills For Senior Manager, Service Account Management Resume
- Organisation and time management skills honed by experience in managing multiple clients and workstreams simultaneously
- Excellent communication & business skills
- Excellent computer skills and knowledge of systems
- Strong interpersonal and intrapersonal skills
- Strong presentation skills. Able to clearly and concisely develop and deliver presentations
- Developing Skills: Presentation, negotiation, strategic planning, creative development
6
Skills For Personal Lines Senior Account Manager Resume
- Uncovering business needs with consultative selling skills
- Outgoing and gregarious but can work effectively alone and pull together as part of a team when required
- Negotiating Skills – The ability to achieve pre-planned results in a meeting or discussion by negotiating for those results with an individual or group
- Presenting Skills – Delivery of presentations in one-on-one or group situations to deliver a specific message and obtain a pre-planned result
- Management experience; including scheduling and capacity planning experience
7
Skills For EAP Senior Account Manager Resume
- Proven experience building internal and external client relationships, navigating across an organization and growing current client base
- Demonstrated experience of thinking creatively, taking the initiative and constructively advocating on behalf of their clients internally
- Experience gaining customer perspectives, uncovering needs, and building strong customer relationships
- Organize sales training:prodct knowledge,produt demo,product seminar/workshop,basic selling skill,core skill,internal system application..
- Work effectively with a cross functional team, including marketing, ad operations and other group divisions
- Excellent knowledge of the media landscape, including a strong understanding of relevant digital and social media platforms
- Experience as a Sales person within a technology company including experience handling either one of the below
8
Skills For Senior Core Consumables Account Manager Resume
- Good working knowledge of VoIP technology combined with experience of selling into enterprise customers and specific industry verticals
- Proven experience of building and managing relationships with key stakeholders within large accounts
- Demonstrable skills around developing and executing on market strategies
- Integrated marketing experience/ contract negotiation experience/ financial analytics / strategic planning
- Significant previous experience working in a client facing role in a fast paced environment with frequent pressure to prioritise work and meet deadlines
9
Skills For Kindle Senior Account Manager Brazil Resume
- Able to demonstrate experience gained from working within retail marketing or a similar fast paced industry
- Proven experience managing multiple projects, ability to juggle multiple projects and diplomatically respond to conflicting needs
- Well Developed Skills: Understanding of agency process, project management, client service, business writing, research and presentation development
- Demonstrated customer/client-facing experience. A passion and dedication to serving customers in an enterprise team environment
- Good knowledge of media in Canada and of Toronto advertising agencies. A solid understanding of the Quebec market is an asset
10
Skills For Midstream Senior Account Manager Resume
- Proven experience integrating and working across channels with partner agencies
- Experience in client servicing background, with 2-3 years’ experience in a trust, investment or banking environment
- Demonstrated knowledge and use of PC’s, proficient level of experience with spreadsheet and word processing tools
- Strength in building relationships and able to communicate effectively with customers
- Prior light coding experience (Java)
- Demonstrated experience working within a busy operational environment
- Time management and planning skills; self-starter that requires minimal supervision
- Proven experience and success in external client and/or project management, preferably in a software sales setting
- Advanced communication (oral and written), objection-handling, and conflict management skills
List of Typical Responsibilities For a Senior Account Manager Resume
1
Responsibilities For Senior Account Manager / Account Manager Resume
- Experienced organizing and planning skills to effectively manage remote teams
- Strong client management skills – Experience of strong client relationships providing valued counsel
- Demonstrated advanced selling skills and ability to dialogue effectively with customers
- Competencies: Communicates effectively, customer focus, advanced relationship building and interpersonal skills
- Proven skills in developing strong media and influencer relationships
2
Responsibilities For Senior / Account Manager Resume
- Experience in developing and implementing an account management system using Project Executive skills
- Experienced team manager - Coaching and mentoring junior team members to develop their skills
- Excellent executive presence, communication, and presentation skills, including working knowledge of PowerPoint and Word
- Proven ability in relationship management and business development skills within solution sales environments,
- Excellent organizational and communication skills to articulate value propositions to clients, peers, and management
- Excellent communication and presentation skills both face-to-face and via phone to present strategy of PCG and execution of business reviews with accounts
3
Responsibilities For Senior Account Manager, Banking Resume
- Qualifies and prioritizes new business opportunities to effectively utilize MMS resources
- Good negotiation skills when interacting with internal organization and third parties
- Manage multiple tasks, manage deadlines and have excellent follow-up skills both internally and externally
- Chemical Sales experience or related industry with transferable skills in people management, sales, and general business acumen
- Possess consultancy and good presentation skills
4
Responsibilities For Senior Account Manager, Energy Resume
- Proven experience developing customer relationships and fostering growth Understanding of marketing, media and digital advertising
- Positive relationship / communication skills; required as role is very client facing, involving client contact in negotiation and in ongoing partner contact
- Strong Understanding and experience of Outsourcing, IT program/project delivery and off shore delivery teams, mechanisms and processes
- Strong knowledge of the Enterprise market, and proven success of hunting and closing new enterprise accounts
- Proven experience in account management and selling in a CDN environment
- Consultative selling skills and a drive for success
- Experience in sales account management and/or the sporting goods field
5
Responsibilities For Senior Manager, Service Account Management Resume
- Agency or in-house experience working in Oil & Gas. Experience in other areas of the energy mix is an advantage
- Exhibits higher level negotiating skills on all lines of coverage
- Solid network management experience, including management of teams across multiple markets
- Experience in developing strong and results-driven communications plans across PR and social
- Advanced consultative selling skills
- Demonstrated experience in account management, vendor management, product management, and/or marketing
- 4 – 8 years Multi-Channel Marketing Experience knowledge/experience
6
Responsibilities For Personal Lines Senior Account Manager Resume
- Several years of software industry experience with proven track record on Energy Industry, IT or Consulting companies
- Have strong experiences in market expanding & acute discernment
- Proven experience managing a client revenue portfolio of at least $2m+
- Proven experience in building Account Management teams and client portfolios
- Above average active listening skills
- Proven experience in sales or account management representing a highly technical product
- Experience growing a strong pipeline of external revenue aligned to strategic growth segments
- Proven experience and track record of successfully working with the SI / Partner market across Central and Eastern Europe
- Proven experience in a leadership capacity such as leading cross-functional teams
7
Responsibilities For EAP Senior Account Manager Resume
- Ensure a complete understanding of company services, and effectively communicate all offerings to the client to create awareness and jointly pursue
- Approximately 4 to 6 years of related industry experience: consultative, advertising agency and/or pharmaceutical experience
- Analytical, problem solving, and organisational skills are required to identify
- Meets and exceeds sales and product objectives in territory by effectively utilizing all resources available
- Prior experience in relationship selling is required--especially within Partners and Channels
- Command Skills – Enjoys leading and sees challenges as opportunities
- Strong product management and marketing experience
8
Responsibilities For Senior Core Consumables Account Manager Resume
- Strategic skills (includes visioning) and the ability to translate strategy into executable tasks
- Use other disciplines effectively (particularly marketing) to facilitate lead generation for new opportunities
- Ideally experience in selling to HR Leaders and/or C-level, with strong current network
- Demonstrated experience in account management, vendor management, business development and/or marketing
- Commercially astute – significant commercial business experience and knowledge; with a proven track record in selling B2B solutions
- Commit Process: Understands and executes effectively the pipeline 4X, forecasting, and commitment to buy process –(95% to 110% accuracy)
9
Responsibilities For Kindle Senior Account Manager Brazil Resume
- Face-to-Face experience as well as outbound telesales experience
- Uccessful sales and/or account management experience (including upsell experience)
- Effectively manage accounts to ensure client satisfaction and create meaningful impact on our client’s businesses
- · Effectively manage internal resources against client objectives
- Manage multiple qualitative research projects at once, within timeline and budgets, while overseeing junior staff to develop their qualitative research skills
- Experience building a base of business. Positive attitude, sense of urgency, strong work ethic and the desire to be the best
- Self- starter with time management skills, ability to work under pressure with minimal supervision and react quickly and efficiency to last minute changes
- Project management skills to lead cross functional teams
10
Responsibilities For Midstream Senior Account Manager Resume
- Languages skills highly desirable – Spanish / Italian in particular
- Effectively articulate and delivers value propositions for the software and services based upon ROI cost/benefit analysis
- Have proven experience in project management and coordination within the agency,
- Problem-solving/conflict resolution skills
- First rate presentation skills are essential
- Strong Account Management and technical aptitude strongly desired
- Proven key account management experience
- Willing to work with Japanese Key Accounts. At least five years' work experiences in Sales & Marketing or other B2B businesses
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