Account Manager Senior Resume Sample
Rosie Prosacco
8494 Alvina Path,
Dallas,
TX
+1 (555) 689 7129
Work Experience
Account Manager / Senior Account Manager
02/2018
-
PRESENT
Los Angeles, CA
- Part Craft Cocktail Maker: not really a requirement, but we’d really love to have this skill on hand
- Extensive experience within digital marketing
- Intimate knowledge of display marketing
- A sense of urgency for achieving goals
- Thrives on working on multiple projects simultaneously
- Can generate ideas to solve problems creatively
- Builds strong relationships at a senior level to influence client contacts
- Positive outlook and proven ability to handle pressure
- Previous experience of management or mentoring
Account Manager, Senior
12/2012
-
09/2017
Phoenix, AZ
- Manage client relationships and develop a deep understanding of advertiser's corporate and marketing objectives to develop affiliate marketing strategies that deliver high impact results. Coach clients on how to best execute the strategies we provide
- Maintain a strong relationship with the advertiser’s performance management team.Define platform feature and capability enhancements as a product stakeholders on behalf of advertisers
- Develop best practices, content, and tools to be used by clients and/or published in CJ’s Support Center, Blog, and other marketing collateral
- Responsible for the go forward strategy and sales growth of the assigned territory
- Develop winning go-to-market strategies in alignment with growth and margin objectives, and take leadership to ensure execution
- Build channel capability, capacity and competency. Develop and foster talent, improve productivity and output on an ongoing basis
- Promote a collaborative environment through enhanced communication and engagement with marketing, operations, product management, regional channels and other stakeholders
- Capability to engage at all levels within an organization (internal/external), goal oriented-results driven, manage and measure work, build effective channel partners
- Utilize balanced judgment, business acumen and an understanding of customer requirements to manage strategic channel programs through business planning and sales and service coverage resulting in value creation for Industrial Technologies and selected channel partners
Account Manager Senior Specialist
10/2006
-
07/2012
Houston, TX
- Develop and deploy formal training for sales professionals. (functional and technical product/application knowledge, business acumen to formal presentation/communication skills)
- Coordinate with marketing or other business unit resources as necessary to resolve problems involving pricing, product application, product specifications, and warranties as required
- Responsible for the measurement of distributor performance and implementing distributor performance improvement programs for completes and services revenue
- Build, collaborate and management of promotional programs
- Collect and report trends and strategies of competitors to sales and management of channel partner and IR marketing group(s)
- Actively conduct, seek out, and participate in both formal and informal training opportunities
- Experience in sales activities including generation and management of opportunities and bids, deal closure and client relationship management
- Develop client industry knowledge. Become an expert in the client’s business
- Cross-functional exposure within the TTS organization
Education
Purdue University North Central
2001 - 2005
Bachelor's Degree in Business
Professional Skills
- Demonstrated strong communication, written, and formal presentation skills as well as ability in selling to the close
- Excellent client service acumen, presentation and writing skills
- Excellent written, powerpoint and oral communication skills
- Using your knowledge and skills to push clients, the team and the agency in the most productive direction
- Experience in a related environment, including experience in client services, sales support and/or account management
- Consultative problem-solving skills
- First class selling skills
How to write Account Manager Senior Resume
Account Manager Senior role is responsible for presentation, negotiation, training, english, business, database, microsoft, exceptions, leadership, manufacturing.
To write great resume for account manager senior job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Account Manager Senior Resume
The section contact information is important in your account manager senior resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Account Manager Senior Resume
The section work experience is an essential part of your account manager senior resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous account manager senior responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular account manager senior position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Account Manager Senior resume experience can include:
- Strong problem solving skills and ability to reason logically with clear cause & effect arguments
- Strong project management skills and the ability to manage tight deadlines
- Good presentation & communication skills in both English and Chinese
- Excellent communication skills; Fluent in English and ideally also well versed in Cantonese and Mandarin
- Previous agency experience as an Account Manager / Senior Account Manager. Experience managing TV and Press campaigns is advantageous
- Use analytical skills to understand our clients’ changing business and technology issues and needs
Education on an Account Manager Senior Resume
Make sure to make education a priority on your account manager senior resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your account manager senior experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Account Manager Senior Resume
When listing skills on your account manager senior resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical account manager senior skills:
- Motivation with excellent contacts in the industry coupled with strong analytical and presentation skills
- Working experience in progressive business, technology/operations and sales experience with demonstrated success
- Strong impact and influencing, negotiation skills
- Strong relationship, communication, presentation and marketing skills
- Strong customer management and relationship-building skills
- Highly persuasive skills and strong negotiation abilities
List of Typical Experience For an Account Manager Senior Resume
1
Experience For Account Manager / Senior Account Manager Resume
- Use creative commercial negotiation skills: “business common sense”, ask for team/manager support whenever needed, with tenacity to find a solution/resolution
- Proven track record of managing a large key account (ideally within the financial services sector)
- Develops sales strategies, including prioritzation by customers and segments
- Experience of working with financial institutions, mobile network operators and government ministries
- Extensive account management/sales experience within cards and payments sphere
2
Experience For Account Manager, Senior Resume
- Develop strong internal relationships within MasterCard to enable the client to achieve their business goals and differentiate MasterCard from the competitors
- Excellent at developing business relationships with people at all levels in the customer organization and bringing in results
- Monitoring of all the "moving parts" (sourcing, purchasing, fabrication, inspection, movement, storage, shipping)
- Building, managing and developing the MasterCard team supporting a key customer
- Retaining and building relationships with existing clients and increase new client base
3
Experience For Account Manager Senior Specialist Resume
- Works with Purchasing and Estimating to ensure proper pricing and materials are set up for incoming jobs
- To promote and increase the business by developing and managing relationships with existing key customers within a given territory
- Manages accounts to meet strategic goals by making sales calls and developing account level business plans
- Weekly reporting and program analysis
- An understanding of the retail environment in Taiwan is highly preferable
- Develop a complete understanding of the competitors’ position and strategy within the assigned accounts as well as a complete list of conversion targets
4
Experience For TTS NAM Account Manager, Senior Specialist Resume
- Deep knowledge of payment acceptance, especially within the Acquiring arena
- Knowledge of Merchant Acquiring
- Extensive knowledge of card issuing industry
- Works with RSMs and TMs to organize, influence, and educate key end user/National Accounts with Billy Goat demos, training or seminars
- Assures outstanding customer service
- Contributes to managing inventory levels and profitability by
- Participates in developing a supportive and cooperative work environment
5
Experience For Account Manager, Senior Living Resume
- Develops and presents financial modeling and business cases for development opportunities
- Maintain primary responsibility for managing the relationship and profitability of assigned portfolio of customers
- Judgment calls on pricing and as to when to purchase and/or unload inventory
- Directly impacts company cash management and profitability by timing of inventory purchases and maintenance of profit margins
- Exercises independent judgment in the application of operating procedures in order to meet customer needs
- In-depth knowledge of all subsets of TTS
6
Experience For National Account Manager Senior Resume
- Daily interaction with internal and external stakeholders and take part in ad hoc projects
- Completion of the required CADD’s as well as the annual credit review process, pulling DRM reports, obtaining financial statements and justification of established lines
- Exposure to senior TTS Management
- Develop and maintain an in-depth understanding of the organizations’ core competencies and differentiated capabilities and apply this knowledge to provide value-added solutions to customers
- Help to drive Honeywell’s strategic direction by effectively communicating industry trends and new business opportunities
- Direct sales experience and ability to manage sales/product pipeline
- Key experience in sales and business development
- Maintain independent book of accounts in addition to providing oversight on accounts owned by other members of the team and/or direct reports
7
Experience For Account Manager Senior, Venezuela Resume
- Apply understanding of client objectives, consumer behavior/motivations, marketing and branding principles, available data and Conversant products to develop campaign/messaging strategy recommendations
- Leadership and account management skills
- Manage and build customer contacts, serving as the customer’s ambassador, trusted advisor, and advocate
- To act as a focal point for relationship strategies, account and sales plans, proposal strategies, contract negotiations, etc.
- Review National Account scorecard with customer to address any positive/negative facts about the customer’s account
- Plan a sales approach designed to identify the prospect’s needs and wants for the product/services offered, and the investment the prospect is willing to make
- Analyze job revenue, cost and profitability of the account; perform quarterly and yearly analysis to present Quarterly Business Reviews to the client and InnerWorkings’ management
- Hands-on production management experience, within a manufacturing, client, or agency environment ( print, promotional, display, or premiums)
- Effectively position the company to provide a strategy for performance to its customers. The vision is to be the customer’s most valuable resource and the delivery of products for taste
8
Experience For Services Account Manager Senior Specialist Resume
- Manage primary relationships with customers’ Purchasing, Research and Product Development organizations. Develop and manage relationships with top management of selective major customers. Interface with primary technical contacts in order to solicit new business and to participate actively on long-term projects
- Identifying potential opportunities at new or existing accounts and develops plans to grow business
- Interacting with prospect OEM customers in order to implement commercial strategies within transport solutions
- Overall accountability for sales and business development of Thermo King products for bus towards new OEM’s within EMEA region, in particular Germany
- Developing relationships with multiple buying influences in customer’s organization including project managers and engineers, construction, purchasing, and accounts payable
- Negotiating agreements, provision of customer training and product support
9
Experience For Account Manager / Senior Production Manager Resume
- Sales forecasting and planning, by units and by customer based on set up goals
- Be able to appraise the sales’ status and be able to identify the competitor’s edge and their strategies. Hence recognizing new market opportunities and foreseeing the success of products is crucial in this role
- Evaluating product performance by extracting customer’s feedback and through interface with the Product Management
- Results oriented and focus on customers
- Work collaboratively, team player
- Sell / Organize sales of the complete portfolio
- Leads appropriate resources to address the client’s Employee Benefit Brokerage needs
- Prepares submissions and markets new and renewal business for most complex accounts
- Maintains direct communication with company underwriters and insured
10
Experience For TTS NA Account Manager Senior Specialist Resume
- Provides quotations for new business, renewals, and endorsements
- Prepares proposals, policy summaries and reviews
- Responds to questions from insureds and underwriters
- Issues certificates, binders, and general correspondence
- Help drive business development on strategic initiatives to deliver growth with new customers who have not yet been exposed to Honeywell’s portfolio
- Partners with the customer to establish, execute and report progress against annual business plans
- Leads projects and cross-functional initiatives
List of Typical Skills For an Account Manager Senior Resume
1
Skills For Account Manager / Senior Account Manager Resume
- Innovation. Stimulates creative thinking and initiative. Finds new applications for existing technology / systems / processes. Creative thinking to connect potential customer to our technologies to foster future growth
- Continuous Improvement / Problem solving. Demonstrates effective analytical thinking; Uses sound logic and methods to enable sustainable solutions; Demonstrates ability to find creative solutions
- Strong execution and closing skills
- Excellent communication and relationship-building skills at all levels, both internally/externally
- Strong conflict management and problem resolution skills
- Highly developed organisational skills and excellent attention to detail
- Proven experience in hunting, prospecting, and new account development
- Proven experience in solution selling IP, data, and voice network services
- 3-5 yrs experience in a customer-facing, Account or Sales Management role. Experience in OEM’s in the automotive industry
2
Skills For Account Manager, Senior Resume
- Effectively and accurately manage personal revenue pipeline to maximize all business opportunities
- High level of interpersonal skills and team player
- Ability work effectively in a highly matrixed organization
- Effectively interact at all levels of the organization from senior level executives to individual contributors
- Superb account management skills. Highly organized; detail-oriented
- Extensive sales and consultation experience in the Financial industry, with preferably significant experience in the payments industry
3
Skills For Account Manager Senior Specialist Resume
- Maintaining competitiveness by recommending an effective pricing program, reviewing and comparing contract terms and conditions
- A solid background in advertising, design or marketing
- Good understanding of payment products and services – e.g. cards, EMV, mobile payments, eCommerce and Internet/Mobile banking
- Experience of handling large volumes of work and working to tight, fast deadlines
- Experience of working under pressure without compromising accuracy
- Extensive experience selling to senior marketing and IT roles in Canada’s top organizations
4
Skills For TTS NAM Account Manager, Senior Specialist Resume
- Demonstrated selling ability
- At least 5 – 6 years’ experience in Client Service
- A team player with strong ability to multitask
- Proven new business sales track record
- A team player who is able to maintain good relationship with internal parties
5
Skills For Account Manager, Senior Living Resume
- In depth experience executing and managing sales strategies for numerous complex or large accounts
- Demonstrated expertise and success leveraging MasterCard's core products, rules, and services in customer accounts
- Build effective working relationships with all key departments, ensuring they are updated and work is in line with client requirements
- Skilled in Microsoft Office, email communication, and general comfort with learning new computer systems
- Creates and presents customized proposals and programs that meet specific customer requirements in an effective manner
- Some previous experience in retail graphics
- Highly experienced in mortgage lending
- Significant experience working with complex customers in MI space
- Field sales experience in financial services
6
Skills For National Account Manager Senior Resume
- Developing individual job costs, monitoring job costs throughout a project and ensuring profitability
- Working understanding of Honeywell and customer’s financial statements and business strategies
- Understanding of project schedules, managing technical support personal to delivery cohesive message to customer
- Staying abreast of the competitive landscape and industry trends, understanding the consequences from the clients’ angle
- Providing input in the development of objectives and strategies and carries out assignments to achieve the goals of the Sales Group
- Generating accurate reports and status notifications
- Completing projects to a specific schedule and within an agreed budget
7
Skills For Account Manager Senior, Venezuela Resume
- Leading the national special projects for cascade across the entire office
- Willing and able to work until tasks are completed (occasionally or regularly) beyond the normal work week of 40 hours
- Being actively involved in the product development process for Fixed Income Derivatives, to ensure that customer needs’ are thoroughly fulfilled
- Responding to escalated customer issues
- Implementing and managing clients' loyalty programs and develops potential promotional material and lead program trainings
- Balancing customer needs with profitability and inventory management goals
- Developing customer growth strategies, value-added solutions and drive growth and program success
- Continually learn and develop knowledge of new technologies and selling points including enhancing expertise in the company's products and solutions
8
Skills For Services Account Manager Senior Specialist Resume
- High level of awareness of industry/market information including inventory levels, location and pricing and trends impacting the customer's needs
- Takes the initiate to learn about the industry and the company's operations including asking questions and researching relevant topics
- Has full understanding of public relations and a consistent track record of achieving
- Analyzes the customer’s business through profitability modeling financial forecasting and competitive analysis
- Understand and Recommend Pricing Strategies and Manufacturing Process efficiencies to maximize profits
- The day-to-day management of clients’ marketing and advertising campaigns
9
Skills For Account Manager / Senior Production Manager Resume
- Management of staff in his/her team , training and career development of staff , annual evaluations and monitoring of progress of staff under their management
- Develops team members by actively participating in sales meetings and sharing industry/market knowledge and information with other members of the team
- Full awareness of creative processes and techniques – including digital platforms
- Assure flawless execution of client projects, safeguarding the Clients Brief and the Agency’s creative vision
- Deal with and selling to senior executives both in private and public sector
10
Skills For TTS NA Account Manager Senior Specialist Resume
- Proactively finding new ways to build the client’s business and grow accounts
- Handles processing and suspense of new business, renewals, cancellations, and endorsement requests
- Checks rating on all items received from company
- Designs strategies, messaging and proposals for customers
- Design and execute tactical plans to enhance customer profitability, producing all key segments and objectives agreed within the context of business agreements
- Ensure all creative work is signed off, proof read and all mandatory requirements have been included before leaving the agency
- Prepare and execute an annual business plan to drive incremental NIW through increased market share at existing customers
List of Typical Responsibilities For an Account Manager Senior Resume
1
Responsibilities For Account Manager / Senior Account Manager Resume
- Experience in automotive sales, program management, or engineering management
- Experience in print production
- Related work experience
- Significant experience in B2B Business Development in the Payments domain required
- Sales experience preferably in the automotive
- Sales experience at Honda
- Sales experience with GM
2
Responsibilities For Account Manager, Senior Resume
- Sales experience with FCA
- Five years of experience in inside sales of OCTG products
- Develop accurate and engaging briefs and scheduling jobs ensuring they are delivered on time and within budget
- Recommends sales promotions to the marketing department; develops and implements product merchandising
- One of the main aspects of this role is to manage key client relationships by understanding their needs sharply and providing solutions to key questions
- Expand and develop executive-level client relationships while maintaining quality relationships to retain clients
- Leverage existing relationships as references in order to develop and close opportunities in other parts of designated accounts
- Consults with application team and matrix support organization regarding cost reduction proposals
3
Responsibilities For Account Manager Senior Specialist Resume
- Travel, as required, including international
- Develops and manages projects/programs, including implementation plans, evaluation
- Reliable - - always do what they say they’re going to do
- Timely responses to often demanding customers
- Proficient in computer applications including MS office suites (especially Excel) and the inventory management system
- Call on existing clients in an effort to meet and exceed individual and department revenue expectations
- Identifies and recommends products to enhance the customers’ profitability
4
Responsibilities For TTS NAM Account Manager, Senior Specialist Resume
- Taken a lead role in a customer negotiation
- Payment services product knowledge (credit, debit, prepaid, etc.)
- Responsible for delivery of revenue performance targets within signed segment agreements/contracts
- Understand the client's business and market strategies and deliver against sales targets for MasterCard products/services and agreed net revenue targets from existing and new business
- In partnership with Senior Business Leader Issuing, contribute to developing strategic business plans through the provision of appropriate account and market intelligence and, to take responsibility for the implementation of those plans
- Work with Customer Delivery resource to identify, sell-in and implement incremental processing opportunities
- Production of annual jointly agreed Customer Plan
- Works with Product Management to develop new product features and benefits to drive competitive advantages in the marketplace. Develop plans to implement new products with assigned customer base
- Analyzes sales and market trends to formulate policy, promote sales, determine customer needs, volume potential, and price schedules
5
Responsibilities For Account Manager, Senior Living Resume
- Manage account level P&L to insure maximum sales volume and profitability
- Reports sales activity to upper management
- Maintains relationships and favorable contacts with current and potential accounts
- Works with other departments including but not limited to PrePress, Screen, Digital, Sheet Fed, Finishing, Kit Packing, and Shipping to ensure the successful completion of all jobs
- Responsible for ensuring customer orders are received, entered, and processed through the plant accurately while following production processes and procedures
6
Responsibilities For National Account Manager Senior Resume
- Resolves customer issues/problems, researches and makes recommendations for potential product enhancements or modifications to improve efficiency and increase sales
- Act as the day to day contact for the client, managing all jobs through agency systems and procedures
- Ensure client requests are dealt with promptly and expectations are managed in terms of speed and delivery
- Judge creative ideas for factual accuracy and relevance to brief
- Work with executives to manage their workload and provide suitable development opportunities where appropriate
7
Responsibilities For Account Manager Senior, Venezuela Resume
- Develops and executes account strategy collaborating with account team and/or other business units to deliver a comprehensive product offering to meet overall customer needs
- Grow existing account relationships within assigned territory. Make daily sales calls in person on existing and potential customers based on a self directed sales call plan
- Territory Management: Demonstrate proper time and territory management, effectively manage travel and entertainment to within prescribed budget, and attend company events and meetings
- Be able to listen to customers’ needs, evaluate their business model, and create value proposition using Radian products and services
- Find and generate new revenue through the sale of Forrester’s data, research, and advisory products
- Maintain an appropriate incremental sales pipeline to achieve account renewal and enrichment goals and update/maintain Forrester's sales pipeline system
8
Responsibilities For Services Account Manager Senior Specialist Resume
- Work strategically to develop and execute account plans that position Forrester as a strategic resource
- Properly position and manage internal resources to align with external opportunities
- Promoting Magna Closures to the customer. Aligning customer communications with Magna Closures policies, philosophy, structure, capabilities, business plans, and strategy. Working to ensure customers view Magna Closures as innovative, proactive, and capable
- Takes into consideration customer direction; market demand; competitor direction; Magna Closures competitive position (i.e. capabilities, price, quality, penetration, market perception); and corporate and group strategy while engaging the customer in the resolution of issues and/or the exploration of new opportunities
- Staying abreast of potential new business opportunities. Remaining knowledgeable of customer’s business strategy, participates in the assessment of validity and relevance of opportunities, and appropriately communicates information and opportunities within Magna Closures
- Helps to define and communicate customer requirements to the application teams. Attends Product Development and other program team meetings to provide commercial goals and provide input into the resolution of commercial issues
- Completes tasks and resolves issues to ensure compliance to program objectives and commercial targets
9
Responsibilities For Account Manager / Senior Production Manager Resume
- Assures timely and accurate documentation of sales and marketing deliverables as established, per the product delivery process. Ensures timely flow of business documents between the customer and Magna Closures. Ensures documentation of key positions and agreements. Ensures documented agreements meet finance guidelines and requirements
- Drives closure on commercial issues
- Provides input concerning priority, likelihood of customer acceptance, and applicability to program business strategy. Coordinates submission of proposals and responds to customer inquiries
- Regular visits to manufacturing divisions
- Proficient in customer systems and processes
- Manages and communicates customer specific requirements and customer satisfaciton within NSK
- Create Plan, Lead the development, & Execute customer strategies to secure targeted business
- Plan, Lead and Manage the quote process for targeted programs to completion with the divisions (spend time at divisions to collectively and clearly understand customer and division requirements and gain intricate knowledge of figures and accuracy)
10
Responsibilities For TTS NA Account Manager Senior Specialist Resume
- Ensure all appropriate customer deliverables are addressed in the final quote submission package
- Ensure Purchase Orders & customer authorization are correct and properly received
- Manage district sales activities to achieve assigned order intake, margin, and other objectives, within budget. Ensure that business opportunities are recognized and the business units are positioned to take full advantage of those opportunities
- Regular communication and liaison with clients
- The organisation of client feedback
- Day to day execution of campaigns undertaken
- Developing & maintaining relationships with their identified clients, ensuring that their needs are being met and that they are receiving appropriate levels of service, in collaboration with the HCS / GAD on those accounts
- Owning the management of revenue budgets set for those clients in close collaboration with the HCS / GAD
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