Senior Business Systems Analyst Resume Sample
Work Experience
- Requirement Development & Management
- User story creation
- User story reviews
- Senior Business representatives - Directors, VP’s and above
- Identify, evaluate and have a clear understanding of the project needs of clients and stakeholders
- Work closely with the Business, Consulting Architects, Project Managers, and Infrastructure teams/SMEs to define requirements for programs and projects that deliver new technologies including business processes, systems and infrastructure
- Process modeling, process mapping, documentation and descriptions along with reviewing and assisting in the creation of procedural documentation
- Manage requirements through-out the projects lifecycle and ensure that end-to-end requirements are performed in accordance to pre-defined standards
- Review solution designs and perform gap analysis against business and technical requirements documentation
- Identify user acceptance test criteria and requirements
- Contribute to Project Look Backs as part of the post project assessment process
- Elicitation – Uncover the underlying business issues that need to be addressed and discover any information related to the project
- Validate and Verify Requirements – Making sure that the requirements map to the project need being addressed, they are approved by all the appropriate stakeholders and that they meet with relevant quality standards
- Before and after impact assessment (metrics)
- Reconciling conflicting requirements
- Systems design, testing and implementation, (5 years)
- Maintains configurations and documentation of systems, interfaces, and user access for related software, hardware, and/or 3rd party systems
- Provides production support by monitoring and effectively troubleshooting system (software and hardware) and reporting issues
- Identifies root cause(s) of complex and/or new issues and recommends action
- Documents and presents actions taken to support production systems and processes including internal controls (SOX, COSO, etc.)
- Lead detailed requirement phases identifying, tracking, escalating and /or resolving business systems issues
- Support all assigned projects through all phases including requirements (business, functional and non-functional) definition, scoping, planning, testing , implementation and post-implementation review
- Review, analyse, and define application requirements as reflected in the requirement documents and contributes to the technical development specifications by ensuring that these meet the Requirements
- Perform Requirements management (all facets of requirements gathering, change management, Project life Cycle deliverables
- Participate in preparation of Test strategy, Test plan and testing pre and post implementation including traceability matrix for testing to requirements
Education
Professional Skills
- Excellent project management skills, analytical skills and communication skills
- Excellent and demonstrated skills in meeting facilitation, relationship management, leadership, critical thinking, technical writing and presentation skills
- Excellent verbal and written communication skills. Excellent problem-solving skills
- Excellent problem solving skills, strong written, verbal and nonverbal communication skills with internal and external customers
- Demonstrate leadership skills via coordination skills, problem solving and guiding more junior team members
- Excellent communication skills including oral and written presentation skills
- Strong time management skills with the ability to manage multiple tasks and prioritize effectively
How to write Senior Business Systems Analyst Resume
Senior Business Systems Analyst role is responsible for business, technical, analytical, presentation, interpersonal, analysis, advanced, organizational, organization, facilitation.
To write great resume for senior business systems analyst job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Senior Business Systems Analyst Resume
The section contact information is important in your senior business systems analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Senior Business Systems Analyst Resume
The section work experience is an essential part of your senior business systems analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous senior business systems analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular senior business systems analyst position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Senior Business Systems Analyst resume experience can include:
- Strong organization, analytical, prioritizing, problem-solving and project management/ planning skills
- Able to deliver engaging presentations and demonstrate strong facilitation skills
- Strong analytical, problem solving and organizational skills; ability to operate independently or as part of a team
- Demonstrate strong interpersonal, organizational and leadership skills
- Demonstrates good judgment and analytical skills to conduct option analysis and present recommendations
- Strong IT project management skills with full software life cycle development experience
Education on a Senior Business Systems Analyst Resume
Make sure to make education a priority on your senior business systems analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your senior business systems analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Senior Business Systems Analyst Resume
When listing skills on your senior business systems analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical senior business systems analyst skills:
- Strong analytical skills and writing skills, to include solid experience in writing User Stories/Functional Designs
- Has excellent group facilitation and presentation skills, including the ability to communicate effectively with a wide variety of individuals and groups
- Strong written and oral communication skills are required to effectively communicate with customers as well as program staff and management
- Excellent interpersonal skills to effectively communicate with diverse, cross functional teams including staff at all levels of the organization
- Good communication and organization skills, with a logical approach to problem solving, good time management and task prioritization
- Strong project management skills Able to mentor and train less experienced peers
List of Typical Experience For a Senior Business Systems Analyst Resume
Experience For IT Senior Business Systems Analyst Resume
- Apply excellent interpersonal skills across multiple organizations; communicate effectively to technical and non-technical stakeholders
- Effectively troubleshoot and resolve support issues and exhibit sound judgement and decision-making skills
- Communicate effectively throughout the organization and collaborate effectively with cross-functional teams
- Practiced understanding of developing use cases and user stories is required including strong analytics skills
- 4) Strong communication (verbal/written/listening) skills
- Bring diplomacy and tact to difficult situations (i.e. strong negotiation skills)
- 5) Good organizational skills
Experience For Senior Business Systems Analyst, ITS Resume
- Strong interpersonal skills; ability to work in concert with others to accomplish company objectives and goals
- Strong written and oral communication skills; ability to communicate clearly and concisely across all levels of the organization
- Strong presentation skills; ability to communicate how to use various technologies in a clear and easy to understand manner
- Strong written and oral communication skills to define business and technical parameters and lead team to meet business requirements
- Excellent written, communication and collaboration skills
- Excellent written and verbal communication skills; able to bridge communication between technical staff, non-technical staff and customers
- Strong problem resolution and conflict resolution skills
Experience For Senior Business Systems Analyst Workday Resume
- + Proven implementation experience on Service Cloud with specific experience on Service Console, Email to Case, CTI, Live Agent, Entitlements, and Assets
- + Excellent communication (written and oral) and presentation skills
- Strong interpersonal skills to influence and persuade various groups or individuals
- Effectively communicates with Business Partners for User Acceptance Testing and provides details of testing requirements
- Advanced interviewing, listening, and observational skills used to identify and define business and technical needs
- Complex problem-solving knowledge and skills, including conflict resolution and facilitation
- Practiced knowledge of customer relations / services skills interacting with the infrastructure team including technical and business staff
- Proven experience working on a variety of projects and teams within Business Change Management
- Experience with Java/J2EE, Excel API experience with ability to build reporting is nice to have
Experience For Senior Business Systems Analyst, IT Resume
- Coordinate with the User Experience team to define when User Experience work is needed and how performing this work fits into the overall project schedule
- Demonstrated experience with writing business user requirements and functional specifications
- Solid experience and understanding of Agile Methodologies
- Work individually and ability to work effectively in a team environment, including global or virtual teams
- Effectively communicate and relate to Finance and IT senior and executive management
- Continually enhance skills and build knowledge in all aspects of the organization, the business, and information technology
Experience For Senior Business Systems Analyst Mortgage Origination Systems Resume
- Demonstrated experience writing reports in an ATS or CRM
- Provide support by monitoring and effectively troubleshooting SAP and reporting issues
- Skills in facilitating meetings to gather relevant information and to ensure understanding of requirements provided
- Demonstrated background in usability, User Interface/Experience
- Effectively present information and respond to questions from managers, clients and customers
- Advanced leadership and facilitation skills characterized by independent work and driving of results
- Highly developed analytical skills and creativity to develop solutions to business issues
Experience For Salesforce Senior Business Systems Analyst Resume
- Demonstrated experience in project management and business systems analysis ranging from small system implementations to major systems initiatives
- Able to communicate and influence effectively in person, but also via WebEx, telephone and email
- Proficient (BA) or advanced (Sr. BA) presentation skills
- Effectively communicate concepts in narrative, graphical and visual means
- Solid understanding of data quality issues and ability to recommend best practices for ensuring / validating data quality
- Demonstrate experience in preparing detailed specifications
- Demonstrate experience leading small to medium projects
- Effectively communicate requirement definition for business problems to business unit representatives, management, impacted project teams, and executives
Experience For Senior Business Systems Analyst / Developer Resume
- Strong knowledge and hands-on experience with Salesforce.com, SAP, Cognos, Marketo and/or Xactly
- Practiced knowledge of problem identification and resolution skills as well as promoting process improvement
- Trong business analysis experience
- Validating design and prototyping of new applications; Designing training for users
- Developing/enhancing on the job training tools and modules to enhance employee development at all experience levels
Experience For Agile Plm-senior Business Systems Analyst Resume
- Understanding of ETL processes concepts and experienced in their design, development, and programming specifically in an Oracle platform environment
- Debugging experience in coordination with development team
- Guiding users and stakeholders towards most effective solution
- Using Salesforce.com experience and/or certifications, design solutions or work with developers and architects to assist with the design
- Forging strong relationships with various internal business partners, technical partners and vendors
- Collect data from various data sources and validating, combining, structuring, storing, distributing, analyzing and reporting data and trends
- Experience in evaluating and deploying business intelligence and data warehouse solutions including business accounting, financial and marketing
- Lead and manage testing process including creating test cases, providing a good feedback and communication loop between the testers and the developers
Experience For WMS Senior Business Systems Analyst Resume
- Provides analytical expertise in identifying, evaluating, designing and developing systems and procedures that are cost effective and meet user requirements
- Experience in understanding and implementing Generally Accepted Accounting Principle/practices (IFRS/GAAP)
- Experience supporting, and developing Agile ACS code, Agile API SDK based customizations and developing Process Extensions
- Experience with building and customizing complex packaged planning applications (ERP, Supply Chain, etc.) to support advanced complex business rules and logic
- Demonstrates expert understanding of risk-based testing and consistently applies it to testing assignments
- Experience with 3rd party software implementations and working with off shore providers leading and consulting off shore developers or support associates
- System implementation and support experience from gathering and documenting complex business requirements through testing and production rollout
Experience For Senior.business Systems Analyst Resume
- Partner with the QA team to share project information and validate test scripts. Perform and coordinate system testing and write and execute testing plans
- 10) Experience in system testing, problem resolution, and training
- 11) Experience in implementing salesforce.com solution for Sales and Marketing processes
- Experience with Tax processes and working with multiple tax reporting is a asset
- Advanced management of requirement development, testing approach and planning skill and tool set to support SaaS based solution execution
- Experience leading projects and driving change across the enterprise
List of Typical Skills For a Senior Business Systems Analyst Resume
Skills For IT Senior Business Systems Analyst Resume
- Strong public speaking and presentation skills. As well as advanced facilitation skills with the ability to drive toward common solutions
- Strong and demonstrated team leadership skills. Experience in conflict resolution
- Experience solid analytical, quantitative and problem-solving skills, with the ability to use statistical analysis and modeling
- Related business skills, reporting experience and experience using Oracle Fusion or Oracle EBS Financial applications
- Strong SQL skills. Experience writing scripts
- Demonstrated leadership skills to lead effective project and staff meetings
- Prior experience with Sarbanes Oxley desired. Prior experience with MS SQL Enterprise Manager, Crystal reports desired
- Strong presentation skills, process design and process improvement experience
- Good systems analysis, software architecture and design skills and expertise with SDLC (Software Development Life Cycle) and Validation methodologies
Skills For Senior Business Systems Analyst, ITS Resume
- Experience displaying strong communication skills in a professional setting
- Strong and effective written, verbal and presentation skills with the ability to collaborate with team members
- Very strong debugging skills to identify and resolve deep seated technical issues including system debugging
- Strong influencing, negotiating, relationship building, customer service and interpersonal skills
- Experience using critical thinking and problem solving skills
- Excellent change management leadership skills including communication, testing, training and business system and process transformation
- Have strong configuration and testing skills in the areas of SAP Forecasting, Demand Management, Production Planning (MRP) and Shop Floor Execution
- Strong analytical, estimating, and problem solving skills are required, along with accuracy and attention to detail
Skills For Senior Business Systems Analyst Workday Resume
- Strong stakeholder management skills including working with senior stakeholders
- Demonstrated analytical, problem solving and decision-making skills with the ability to interpret client needs
- Strong business skills including the following: documentation, presentation, interpersonal, and communication
- Applies excellent interpersonal skills both in one-on-one situations with all levels of personnel, and in facilitating group meetings and keeping them on track
- Excellent verbal and written communication skills with a comfortable style while working with both Business and technical teams
Skills For Senior Business Systems Analyst, IT Resume
- Experience in areas of business process analysis and engineering (i.e. work simplification, work measurement techniques/skills)
- Demonstrated ability to express complex technical concepts effectively, both verbally and in writing
- Strong relationship building and communication skills with external vendors
- Financial systems support experience. Proven experience with technical support and troubleshooting issues
- Excellent verbal and written communication skills and comfortable working with both Business and Technical teams
- Strong critical thinking and problem identification skills
- Excellent language fluency and communication skills in writing, verbal dialog, and formal presentation
Skills For Senior Business Systems Analyst Mortgage Origination Systems Resume
- Work effectively with Employee Success business partners, IT engineering, and the Product Manager to identify, document, and prioritize requirements
- Solid analytical and conceptual skills used to evaluate information gathered from multiple sources, while reconciling discrepancies
- Excellent verbal and written communication as well as receptive listening skills
- BSA experience, demonstrated success of leading E2E test strategy from concept to test execution that deliver awesome user experiences
- Strong relationship management skills and the ability to influence others and gain their commitment and enthusiasm
- Strong organizational skills, ability to think and react quickly, efficiently and adequately based on business requirements and various constraints
- Excellent customer service skills, ability to work with multiple groups simultaneously to solve complex problems
Skills For Salesforce Senior Business Systems Analyst Resume
- Strong aptitude and proven experience in working with all levels of management
- Work effectively and independently in a fast paced team environment where priorities can rapidly change
- Strong communication skills, especially the ability to explain system and technical topics
- Excellent relationship and collaboration skills; can mediate business requirements and technical solutions
- Excellent analytical, communication, interpersonal, technical, and presentation skills
- Excellent interpersonal and communication skills, both written and verbal to build consensus and obtain cooperation from various stakeholders
- Proven track record with prior experience working in a complex systems environment
- Demonstrated excellence in critical thinking and analysis, documentation, have small and large group facilitation and presentation skills
Skills For Senior Business Systems Analyst / Developer Resume
- Strong planning, client support, communication and organization skills
- Demonstrated thought leadership and problem-solving skills
- Good Communication skills (explaining technical issues/solutions to non-technical audience)
- Strong business process knowledge, analysis, problem solving, and project management skills; general business acumen in targeted or related domain
- Strong communication and relationship building skills; ability to work cross functionally, at all levels of an organization, and in white space
- Strong understanding of SDLC methodologies and demonstrated experience with requirements analysis and sustainable process for software delivery
- Advanced knowledge of and ability to perform analyses such as, GAP analysis, and root-cause analysis. Possesses strong analytical and problem solving skills
- Prior software engineering experience or education is a strong asset
- Demonstrated leadership, oral and written communication skills, including the ability to influence other levels of management
Skills For Agile Plm-senior Business Systems Analyst Resume
- Strong business acumen, Functional and Technical skills
- Good interpersonal and communications skills (written/verbal)
- Strong Skills with Microsoft Suite (ACCESS, EXCEL) desired
- Strong written and verbal communication skills with the ability to manage stakeholder relationships across the organization
- Strong communication skills in oral and written forms – ability to convey and understand complex ideas
- Additional skills include expertise in identifying, evaluation and developing cost effective solutions to meet user requirements
- At least three years' prior analytical experience in a mortgage operations center, preferably with processing experience
Skills For WMS Senior Business Systems Analyst Resume
- Self-motivated individual with strong interpersonal skills and ability to work with all levels of the organization on a variety of projects
- Very strong communication and interpersonal skills along with ability to develop thorough, yet Agile documentation
- Strong analytic skills who is able to work with complex processes and perform complex data analysis
- Thorough knowledge of and demonstrated skills in use of Microsoft Office products (Word, Excel and/or Access) is required
- Strong metrics reporting and proven quality documentation experience
- Strong data analysis and interpersonal skills
- Strong knowledge and hands-on experience with using SQL tools like toad, and SQLplus for data analysis and validating test results
Skills For Senior.business Systems Analyst Resume
- Excellent interviewing, listening, and observational skills used to identify and define business and technical needs
- Strong public speaking and presentation and facilitation skills with the ability to drive toward common solutions
- Excellent written communication skills to frequently interact with all levels of the organization
- Excellent presentation skills to executives and groups
- Good communication skills and eagerness to learn new things
- SAP CO, PS and IM skills & knowledge & Experience from SAP CO areas (CO-OM-CEL, CO-OM-CCA, CO-OM-OCA, CO-PA, CO-PC, Material ledger)
- Understanding of process mapping concepts/ Demonstrated experience with creating a process map using swim lanes
- Conducting validation testing on fixes completed by Tech business partners and signing off prior to implementation
List of Typical Responsibilities For a Senior Business Systems Analyst Resume
Responsibilities For IT Senior Business Systems Analyst Resume
- Writing skills, to communicate information effectively to all levels of project stakeholders
- Experience demonstrating strong communications, listening, presentation, reporting, and business skills
- Experience in a business partnering role, with strong communication skills and the ability to present concepts to both technical and non-technical audiences
- Proven experience with relational databases (Microsoft SQL), including data mapping and query skills
- Strong technical expert with excellent influential skills across IT and Business teams
Responsibilities For Senior Business Systems Analyst, ITS Resume
- Proven ability to demonstrate and communication skills
- Good leadership skills, primarily leading by example, but also influencing project decisions by demonstrating competency and confidence
- Complex thinker, analytical with strong problem-solving and decision making skills
- Strong internal/external relationship management and influencing skills. Able to manage across teams, including third party vendors and tech teams
- Detailed oriented with proven data gathering, analytical and interviewing skills
- Excellent critical thinking, problem solving and analytical skills with a keen attention to detail
- Excellent organizational skills – able to handle demanding deadlines and simultaneous projects
- Equivalent combination of education, professional training, and experience that provide the individual with the required knowledge, skills, and abilities
- Strong analytical and training skills
Responsibilities For Senior Business Systems Analyst Workday Resume
- Strong SalesForce administration, configuration and reporting skills
- Proven influencing and facilitation skills at all levels of the organization
- Strong technical skills an understanding of relational databases and the ability to write SQL queries
- Experience in root cause analysis skills
- Demonstrated excellence in analysis, documentation, facilitation and presentation skills
Responsibilities For Senior Business Systems Analyst, IT Resume
- Demonstrated leadership, organizational, negation and communication skills
- Excellent interpersonal skills, organizational expertise, and attention to detail
- Working effectively with offshore resources
- Interviewing skills, to talk with individuals and groups about their needs and ask the right questions to identify essential requirements information
- Mid level skills in writing DML SQL statements for conducting data analysis and providing Pseudo code to development team
- Prior experience of implementing and maintaining monitoring solutions, such as Splunk or Geneos
Responsibilities For Senior Business Systems Analyst Mortgage Origination Systems Resume
- Project management core skills including planning, risk and issues management, resource management, financials management, meeting facilitation, etc
- Experience working with Thomson One and Thomson Wealth Management suite with focus on trading tools, or experience working with Annuity Net
- Strive to maintain a stable operating environment, including through effectively handling production issue as required
- Provides professional skills necessary for all phases of Product, Services and Pricing data analysis and modeling
- Overall IT experience with 5+ Years of experience in Process re-engineering, Process modeling
- Previous experience successfully managing multiple priorities and/or working on multiple work streams
- Experience in reporting, systems troubleshooting, systems configuration, or other relevant experience
- We require strong experience being hands-on working with ecommerce, preferably in onsite Search technologies
- Proven experience performing User Acceptance testing
Responsibilities For Salesforce Senior Business Systems Analyst Resume
- Experience working in global project environments where resources are not co-located and depend on managing around multiple time zones and skill sets
- Strong understanding of SDLC and experience working with technical teams
- Good understanding/experience working in a RAD (rapid application deployment environment)
- Prior experience working with and leading an Agile development team to create new as well as re-engineer technology solutions
- Demonstrated success driving multiple projects/priorities forward concurrently
- Operate with a strong sense of urgency, emphasizing action; rapidly resolve issues with own and with team’s work, plan and direction
- Experience as a Business Analyst or equivalent experience working in an agile development environment
- Demonstrated experience working with a blended team (onshore, offshore, vendors)
- Proven track record of working as Business Analyst with strong IT Infrastructure background
Responsibilities For Senior Business Systems Analyst / Developer Resume
- Strong experience with Hyperion Planning and Essbase applications
- Exemplary written and verbal communication skills, along with meeting facilitation
- Relational database experience and experience working with SQL (SQL Server, Netezza, Oracle)
- Advanced skills using MS Excel and Crystal Reports
- Effectively communicate with business and technical staff and provide leadership in managing issues
- Able to effectively communicate (written and verbal), including cross-border communications
- Experience with Dynamics Great Plains application support; hands-on experience with the following modules: GL, AP, AR, FA, SOP, and POP
Responsibilities For Agile Plm-senior Business Systems Analyst Resume
- Communicate effectively with both business and technical staff, conveying complex ideas to various audiences in both verbal and written form
- Experience in rules-based Data Cleansing, Categorization, Consolidation
- Strong Experience supporting Sales, Distribution, Professional Services, and/or CRM business teams
- Solid demonstrated understanding of relational database systems and SQL
- Demonstrated experience working with technical staff to design and implement technical solutions
- Demonstrated experience with integration of new development into an existing technical solution
- Demonstrated experience with the new Lightning framework and Process Builder
- Development experience including 8+ years in SAP development. Experience in both implementation and application support is desired
- Demonstrated experience in developing in at least two SAP ECC modules: FI-CO, SD, MM, PP, PM, WM required
Responsibilities For WMS Senior Business Systems Analyst Resume
- Demonstrated experience in developing web services/WSDL
- Demonstrated experience in developing interfaces to and from SAP and non-SAP systems such TMS, SFDC, etc.
- Strong experience in the different kinds of Transport Request and SAP best practices in handling transports
- Experience partnering with business leads to identify and validate scope and requirements for new projects
- Proven related experience in a B2B marketing environment
- Communicate effectively orally and in writing with users at all levels within VRS
- Advanced MS Access and VB coding skills
- Strong experience working in large corporate environments
Responsibilities For Senior.business Systems Analyst Resume
- Proven experience in the staffing industry
- Motivation to work effectively and efficiently with minimal supervision
- Expert data analysis and data conversion skills
- Present information effectively to customers and respond in a timely accurate manner
- Able to work with geographically dispersed team across different time zones effectively