Senior Director, Human Resources Resume Sample
Wilmer Nitzsche
5011 Josue Brooks,
Chicago,
IL
+1 (555) 777 3922
Work Experience
Senior Director, Human Resources
11/2017
-
PRESENT
Los Angeles, CA
- Actively leads change, using Mallinckrodt’s Cultural Hallmarks, and is perceived as a valuable resource
- Partners with the communications team to develop the company’s employee communication strategy and delivery
- Travel 10 – 15%. Normal office conditions. Position is based in the Northeast Office
- Contribute to the development, maintenance, and continuously improve processes, systems and technology, measurement practices, and metrics reporting for HR
- Develop and promote feedback mechanisms for employees to influence the continuous improvement of services and processes
- Define and communicate internally-set quality standards; ensure that all aspects of HR work to achieve satisfactory quality and consistency
- Contributes to the strategic direction and formulation of corporate-wide HR policies, procedures, systems, and initiatives
- Drive improvement of employee engagement, culture and values
- Leads Organizational Readiness within HR and business
Senior Director Human Resources
06/2014
-
10/2017
Dallas, TX
- Provide expert counsel on change initiatives and provide direction on internal communication of those changes. Influences and assist organizational change initiatives in support of business strategy
- Evaluating employee engagement and organizational culture and values
- Perform Organizational design where required
- Solid project management experience
- Directly partners with ID MMS ($650MM), Flush ($425MM) and HDS ($104MM) with revenues totaling over $1.1Billion, and oversees HR Partners for the rest of the MPS Platforms for a combined revenue totaling of $4.1 reported in the MPS and MMS businesses
- Develops the credibility and trust required to be a strategic advisor to the VPGMs and Platform Leaders, and provides in the moment coaching and guidance to them and their Leadership Teams on BD values and leadership behavior
- Leads directly, and through his team, the Commercial Talent Review process for MPS. Leads the effort towards creating a robust and diverse talent pipeline for key roles globally, in partnership with Regional leaders and HRBPs
- Drives commercial excellence capability (customer experience) in partnership with regional and functional leaders and HRBPs
- Leads the year-end PMP and Compensation planning processes across MPS platforms, links these processes to business imperatives, provides consultation to platform business leaders for timely and rigorous completion of these processes
Senior Director, Human Resources Deployment
09/2008
-
05/2014
Boston, MA
- Leads and shapes, directly or through his/her team, the Platform Leadership Teams’ orientation towards HR issues. Influences the team to introduce appropriate programs and initiatives, and engages the LTs towards resolving issues appropriately
- Advocates and champions the new HR Operating Model, and ensures a seamless client transition as we enable the new model. Contributes to the development and deployment of the HR global design and all other aspects of HR Transformation
- Contributes to business plan development with an emphasis on proactive Workforce Planning. Creates the HR/Talent Management component of the business plan. Identifies the internal and external resources that are needed to accomplish the Human Resources component, and monitors progress toward its key objectives
- Evaluates internal and external HR related tools/options for solving business problems. Provides recommendations to the platforms and is responsible for developing important internal and external relationships
- As an HR Generalist (or equivalent in Specialist areas and/or General Management)
- Experience across multiple businesses and regions and/or functions
- Travel up to 30% international and national required
- Develop strong working relations at all levels
- Provide best practice insight and guidance on global HR initiatives
Education
University of Phoenix - Minneapolis / St. Paul Campus
2003 - 2008
Bachelor's Degree in Business
Professional Skills
- Strong communicator with excellent interpersonal skills, excellent stakeholder management and influencing skills
- Strong writing, presentation skills and analytical skills
- Excellent written and oral communication skills with the ability to effectively influence business partners at all levels
- Proven problem-solving, negotiating, decision-making and conflict resolution skills
- Demonstrated ability in consultative, problem solving, and counseling skills
- Proven strategic human resource business partner and demonstrated experience in running an HR organization
- Strong consultative, interpersonal, communication, influencing and presentation skills
How to write Senior Director, Human Resources Resume
Senior Director, Human Resources role is responsible for interpersonal, leadership, business, organization, analytical, presentation, analysis, ideas, influence, compensation.
To write great resume for senior director, human resources job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Senior Director, Human Resources Resume
The section contact information is important in your senior director, human resources resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Senior Director, Human Resources Resume
The section work experience is an essential part of your senior director, human resources resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous senior director, human resources responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular senior director, human resources position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Senior Director, Human Resources resume experience can include:
- Proven communication skills with a demonstrated capacity to effectively and practically communicate complex ideas and business concepts
- Establish credibility, effectively collaborate, influence others, build relationships, and work effectively with associates at all levels
- Excellent skills in communications, influencing, facilitation, coaching and project management
- Demonstrated relationship building skills with top leadership is key
- Strong analytical skills and problem solving ability based on data and analysis
- Experience supporting field organization with skills in employee engagement, employee relationships, labor relations, organizational development, performance
Education on a Senior Director, Human Resources Resume
Make sure to make education a priority on your senior director, human resources resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your senior director, human resources experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Senior Director, Human Resources Resume
When listing skills on your senior director, human resources resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical senior director, human resources skills:
- Effective consulting and analytical skills, with a proven ability to bring innovative points of view and to influence without direct authority
- Strong consultative style with proven experience supporting senior executives. Proven ability to influence and lead others
- Excellent consulting and customer service orientation skills
- Demonstrate critical interpersonal relations and judgment skills in working with the various constituents throughout the organization
- Excellent interpersonal and relationship-building skills with the ability to communicate and influence at a senior management level
- Strong management skills with the ability to lead cohesive and productive teams across multiple locations or business units
List of Typical Experience For a Senior Director, Human Resources Resume
1
Experience For Senior Director Human Resources Resume
- Very effective persuasive influencing skills and collaborative skills
- Strong multi-tasking abilities, interpersonal and communication skills
- Strong consultative style with proven experience supporting senior executives
- Excellent communication skills; articulate, possessing both credibility and integrity
- Highly-effective analytical skills and ability to translate metrics, research, and trends into strategy
- Excellent facilitation skills (one-on-one conversations, team sessions and large groups)
- Solid working knowledge and experience in all HR functional areas of Staffing, Compensation and Employee Relations
- Relevant HR experience, including 5 years of management experience
- Experience mentoring and coaching others in HR and throughout an organization
2
Experience For Senior Director Human Resources Business Partner Resume
- Effective facilitator providing highly educational and persuasive HR training around sensitive and/or complex HR topics
- A detail oriented, collaborative, proactive and results oriented style with demonstrated success in leading and working on projects and project teams
- Experience building teams and managing in a complex, matrix environments
- Experience with HR role in acquiring/divesting businesses
- Experience directly delivering and/or supervising Employee Relations, Recruitment, and Organizational Development activities
- Experience supervising/managing multiple units with numerous staff within an HR office
- Proven success driving results in a fast-paced, matrixed organization
3
Experience For Senior Director, Human Resources Deployment Resume
- Builds trust and effective working relationships easily across a broad range of people and organizations
- HR demonstrated organization, quantitative, analytical and problem solving
- Determine training and development needs, build agenda aligned with business priorities and partner with Talent Development to execute
- Proven track record of quickly building business acumen
- Solid understanding of Call Center Recruitment practices
- Solid understanding of Call Center Operation practices
4
Experience For Senior Director Human Resources, Americas Resume
- Proven ability to develop compelling, data-driven business cases and influence senior leaders to act
- Experience managing employee engagement initiatives
- Experience operating in global teams
- Strong understanding of employment law
- Partner with corporate communications executive and HR leaders to develop effective employee communications
- Proven ability to deal with conflict
- Proven ability to manage multiple, complex and global company-wide projects
5
Experience For Senior Director, Human Resources, Stores Resume
- Identify best demonstrated approaches stimulating Managers through career path assignments and management development programs
- Leading or serving on committees including HR employees and others to address campus/area
- Responding to 946-CARE calls by referring the employee to the appropriate resources or requesting a review of the situation by the CARE committee
- Hiring associates and supervising their activities
- Responding to and addressing issues and concerns raised by the unit's employees
6
Experience For Senior Director, Human Resources, TDX Resume
- Developing and conducting annual performance reviews
- Assigning and reviewing the work and special projects assigned to the associates
- Providing advice and counsel regarding campus policies and procedures
- Meeting with and conducting monthly Employee Relations Committees meetings to respond to concerns and provide pertinent and up-to-date information
- Creating and presenting HR segment reports, trends, and analysis
- Leading and developing a team of HR professionals globally
- Leading HR activities within his/her segment for acquisition, divestiture or restructuring activities
- Using appropriate MVW interviewing tools to hire the best managers available from inside or outside
7
Experience For Senior Director, Human Resources, NY Resume
- Providing advice and counsel to three teams of HR professionals
- Assisting managers involved with Employee Relations, Recruitment and organizational development concerns
- Assisting employees with conflicts between themselves and other employees and/or management
- Conducting pre-termination hearings and/or employee grievances
- Providing HR counsel, support, and recommendations on the HR impacts of platform and business unit strategies
- Analyzing HR and operational data in order to recommend and support business improvement initiatives
- Provide guidance on employee relations issues, either by partnering with internal HR compliance team or leading investigations/managing outcomes
8
Experience For Director / Senior Director Human Resources Resume
- Gain an understanding of the competitive talent landscape in the video game industry and develop a strategy for attracting and recruiting top talent
- Supervise team members and provide mentoring and coaching to build individual and team capabilities
- Apply knowledge to ensure implementing progressive practices while maintaining compliance standards
- Guides managers in developing operational guidelines, programs and practices in positively managing employee performance
- Able to make sound business decisions within a fast paced working environment while focusing on overall business goals and strategy
- Agility in a quickly growing environment with competing demands
9
Experience For Senior Director Human Resources, Europe Resume
- Apply rigorous project management techniques to planning and implementing cross-functional HR initiatives that support current and future business strategies
- Leadership Development for existing and emerging leaders
- Research and ensure compliance with new and existing federal and state labor and employment laws and regulations
- Provide ongoing support to the leadership team on any people related matters, policies or procedures
- Participates in and contributes to the operational planning processes completed within assigned client organizations
- Develops Human Resources strategies for business groups that includes workforce planning, pay-for-performance, talent management, talent
10
Experience For Senior Director, Human Resources Resume
- Responsible for all people process including talent acquisition, employee relations, performance management, compensation, benefits and talent development
- Drive and manage the salary planning process
- Provide coaching and consultation to ensure that the needs of associates, management, executive leadership are recognized and serviced
- Through talent acquisition, ensures we are hiring exceptional Faculty and through culture, drives high retention and engagement
- Anticipates talent needs in a growing organization; ensures HR strategies are in alignment with growth goals
List of Typical Skills For a Senior Director, Human Resources Resume
1
Skills For Senior Director Human Resources Resume
- Demonstrated communication and listening skills to be an effective partner with all levels of an organization, internal and external to the HR
- Strong facilitation, writing, organizational development and problem-solving skills
- Be an experienced, business-savvy leader with demonstrated expertise in organizational effectiveness, team development, talent acquisition + talent management
- Demonstrates personal leadership skills; high performance behaviors, self-initiative, influencing, negotiation, and collaboration
- Strong consulting, problem analysis and solution, client management and business literacy skills
- Strong consulting skills and ability to interface with senior business leaders
- Demonstrated ability to lead and influence amongst a business team, with negotiation skills and diplomacy
- Strong leadership skills and ability to inspire and engage cross-functional teams both domestically and internationally
- Demonstrated ability in prioritizing multiple projects
2
Skills For Senior Director Human Resources Business Partner Resume
- Possesses a passion for talent management and proven success in developing a strong bench and organizational succession to drive business success
- Executive presence and interpersonal, oral, and written communication skills
- Proven budget management experience - financial awareness and cost control
- Progressive experience in all aspects of Human Resources, or other highly relevant experience
- Strong Call Center Employee Relations experience
- Demonstrates a solid business, legal and risk management acumen
- Strong investigation and negotiation skill set
- Superb skills in stakeholder analysis, change management, relationship-building, managing conflict
3
Skills For Senior Director, Human Resources Deployment Resume
- Demonstrated experience in successfully administering HR related JCAHO requirements highly desirable
- Prior experience in senior Human Resources roles as the lead partner with senior executives
- Demonstrated HR experience in a multi-business unit environment
- Experience facilitating team effectiveness and/or intervention sessions
- Understand issues domestically and internationally and communicate effectively with clients
- Demonstrated HR business Partner experience in an international environment
- Establish and implement HR efforts that effectively communicate and support the 3 year Conduent strategic plan
- Maintains good working relationships with union stewards and union business agents and representatives involved in collective bargaining administration (CBA)
4
Skills For Senior Director Human Resources, Americas Resume
- Demonstrated mastery of employment law with a track record of confronting difficult HR issues and developing specific action plans to address them
- Maintain strong client focus and results orientation, in support of the business goals and executing at a high level of excellence
- Professional, poised demeanor with the ability to remain effective during period of change
- Experience working in creative, innovative and distributed international environments
- Strong level of mathematical proficiency, with the ability to understand, interpret and develop spreadsheet data and budget management
- Call Center Operational Experience
- Results oriented with the ability to balance multiple business considerations and priorities
- Strong command of Microsoft Office products: PowerPoint; Excel, Word Desired
- Proven ability to quickly establish credibility and build relationships at all levels of the organization
5
Skills For Senior Director, Human Resources, Stores Resume
- Strong leader able to influence without authority
- Delivers results and ability to balance priorities under pressure
- Build strong relationships with Leaders at all levels to obtain successful outcomes and move the business forward
- Solid knowledge of state and federal employment laws
- Operate with integrity, ability to take initiative and personal drive
- Strong emotional control and balanced approach to communication
6
Skills For Senior Director, Human Resources, TDX Resume
- Strong aptitude to understand operational workflows and call center operations
- A strong dedicated understanding towards global and customer needs
- Have experience simultaneously leading talent initiatives and teams in field & headquarters environments
- Talent Management with a focus on creating a strong succession plan for growth
- HR experience in a high-growth, fast-paced, and changing environment
- Make appropriate and cost-effective adjustments to project plans in light of changes in business needs or conditions
- A strong knowledge of Colleague Relations
7
Skills For Senior Director, Human Resources, NY Resume
- Experiences of professional level in Human Resources with a managerial capacity, of which at least 5 years in a senior HR role
- Experience in identifying and managing complex employee relations issues
- Experience with continuous process improvement methodologies (Lean Manufacturing, Six Sigma, Practical Process Improvement, etc.)
- Experience supporting Commercial teams
- Experience designing sales compensation programs
- Deep knowledge of Human Resources practices and a demonstrated ability to provide solutions in a complex and fast moving environment
8
Skills For Director / Senior Director Human Resources Resume
- Facilitate effective working relationships
- Experience leading HR teams located outside North America
- Experience working in or as a consultant to a Fortune 500 company
- Experience supporting global teams
- Experience working within fast-paced, complex, dynamic, multi-cultural business environments
- Experience and independence in remaining current with HR best practices
- Demonstrated ability to lead the successful execution of high performance human capital practices across multiple facilities/geographies, globally
- Or more of HR experience
- Or more of people leadership experience
9
Skills For Senior Director Human Resources, Europe Resume
- Progressive HR experience, with 7+ years as HR business partner/generalist
- Able to work under minimal supervision, prioritize workload and meet required deadlines
- Ten+ years of progressive HR experience
- Previous leadership or Human Resource Management experience
- Strong understanding of the MVWC business model
10
Skills For Senior Director, Human Resources Resume
- Experience supporting and working with a global workforce, especially in Israel, India, and China
- Demonstrate a high sense of urgency in driving key initiatives and resolution to sensitive issues
- Demonstrated ability to work both at the strategic and tactical level with a can-do attitude to do what it takes to get the job done
- Keen business acumen to provide solid direction on key strategies
- Leverages and encourages implementation of best-practices in HR management to increase effectiveness
- Leadership and effective organization and deployment of the operational HR support across the region
- Continue to improve and upgrade HR function through knowledge, experience, and 'best practice' philosophy
List of Typical Responsibilities For a Senior Director, Human Resources Resume
1
Responsibilities For Senior Director Human Resources Resume
- Excellent problem-solving, judgment and decision-making skills in highly complex situations
- Excellent technology and HR capital management software program use skills
- Effective communication skills to translate strategy to action for broad employee groups within the business and across the enterprise
- Strong decision-making ability, think creatively, work well under pressure and operate with minimal supervision
- Work effectively in an environment with a high level of ambiguity
- Organizationally savvy, but not political, and can effectively navigate between Business Unit, Segment and Enterprise needs seamlessly
- Utilize a high level consulting skills to influence, coach and provide feedback to leaders
- Passionate and effective champion for culture, care, and the colleague experience
2
Responsibilities For Senior Director Human Resources Business Partner Resume
- Lead under pressure, balancing multiple priorities, ambiguity and diverse stakeholders while staying emotionally intelligent
- Demonstrated excellence in customer relations and building partnerships at all levels within an organization
- Effective capability of collaborating with all levels of management
- Experience that illustrates the ability to manage multiple employment matters simultaneously
- Demonstrated ability to manage projects from end to end
3
Responsibilities For Senior Director, Human Resources Deployment Resume
- Delivers data-driven people solutions that are efficient, effective, and flexible
- Experience in operating in a multi-country set up
- Ensure high eNPS at every level through effective motivation, coaching, training, and development of personnel in the team
- Professional level HR experience, including Human Resource Business Partner and Talent Acquisition roles
- Demonstrated ability to work in fast paced environment with geographically dispersed workforce
- Demonstrated ability to build relationships and establish rapport with all levels of the organization
- Act as an effective, trusted and credible coach and advisor to people at all levels within the organization
- Demonstrates business acumen and viewed as business executive who is an HR expert
- Prioritizes team and company objectives ahead of personal objectives
4
Responsibilities For Senior Director Human Resources, Americas Resume
- Determine and design approaches and actions that address and drive talent effectiveness for the client organization
- Experience in driving lean manufacturing approaches/High Performance Work Systems in both union and non-union environments required
- Partners with Chief Operations Officer and Supply Chain Leadership Team to help set the HR strategic agenda and priorities for the Function, including
- Acts as the lead HR Partner to the Chamberlain senior leadership team—builds effective and trusting relationships
- Strong employee relations/labor relations background
- Providing leadership, development, and guidance for the Platform HR leaders
- Working Conditions: The majority of time the employee spends indoors in air conditioned areas
- Collaborating with key internal stakeholders, design and implement training curriculum
5
Responsibilities For Senior Director, Human Resources, Stores Resume
- Ensuring HR initiatives are closely linked to, and clearly support, the overall strategic objectives of the company and the segment
- Design and deliver targeted solutions, including strategic planning, visioning, change management and team building
- Lead organizational assessments and design plans while developing and implementing processes to facilitate organizational changes
- Fosters a global and inclusive mindset ensuring decisions and programs incorporate global thinking
- Partners with Talent & Leadership to lead the overall strategy of employee team development activities, ensuring business and individual training needs are met
- Establishes credibility quickly by delivering business-enabling results
- Initiate, lead or support talent and organizational development strategies including but not limited to
- Implement HR strategies supporting short and long term objectives for the department and business
6
Responsibilities For Senior Director, Human Resources, TDX Resume
- Develop and deliver strategies in the areas of organizational design, succession planning, retention and engagement initiatives
- Passionate about delivering results that directly impact the business
- Applies change management methodology and practices when implementing programs
- Lead strategic market initiatives and project across all countries, ensuring the required results are achieved timely and within budget
- In the absence of the HR VP, serve as acting HR lead for the market with accountability for all HR functions and escalations,
7
Responsibilities For Senior Director, Human Resources, NY Resume
- Solution oriented and flexible while always taking into consideration what is in the best interest of the business
- Turner to Bring Refinery29 to TV
- Work in a transaction-driven, deadline-driven environment to meet objectives of assignments while also meeting budget and quality goals
- Financial and Business Acumen: Analytical focused and using data to determine course of action and recommendations/solutions
- Intermediate to advanced knowledge of ADP EV5, eTime and Learning Management systems
- Able to solve complex issues and drive initiatives, relating to all levels of staff within an organizational structure
- Develops and implements HR strategy for assigned client organizations
- Participates as an active member of the business unit's senior management team
- Responsible for all aspects of talent management including assessment and succession planning strategies as well as critical talent management tools, e.g. StARS, EDOD, 360s, etc
8
Responsibilities For Director / Senior Director Human Resources Resume
- Orchestrates and delivers organizational development processes
- Drives division programs and initiatives
- CIO & Head of SCM, IT & SCM Leadership Team
- HR Leaders for Commercial Functions
- HR Leaders for Global Operations
- Oversees the development, implementation, and coordination of policies and procedures for the Human Resources department to establish and
9
Responsibilities For Senior Director Human Resources, Europe Resume
- Oversees government, legal, and regulatory requirements and/or complaints in various areas
- Oversees the development, implementation, and coordination of policies
- Partners with senior management to develop strategic HR goals, policies, and programs that align with business initiatives
- Direct the human resources organization within client groups to develop and execute best practices to promote employee engagement and to enable a high-performing workforce to contribute to the company’s strategic growth
- Resource & Capacity’ Management within a call center environment
- Oversees the development, implementation, and coordination of policies and
- Understand and assess HR needs relevant to the organization’s strategic plans
- Counsels management on disciplinary actions and performance problems, analyzes trends and drivers, recommends strategy for improvement.
- Develop key relationships with the Talent Acquisition Center of Excellence communicating the human capital needs of the business and partnering in order to build a strong talent pipeline
10
Responsibilities For Senior Director, Human Resources Resume
- Comfortable working with different cultural norms and practices
- Drive manager competency in the interview and selection process so that “A” talent is identified and selected
- Build a highly engaged workforce
- Ensure performance and rewards programs including the annual Performance Management Development (PMD) process and variable pay programs are effectively executed
- Lead the employee relations strategy
- Leverage the internal culture, values, mission and vision to inspire and engage employees
- Develop the capabilities of the leadership team and employee base
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