Senior Manager, Ecommerce Resume Sample
Brycen Barton
26864 Khalid Views,
Boston,
MA
+1 (555) 856 5849
Work Experience
Senior Manager, Ecommerce
08/2015
-
PRESENT
New York, NY
- Partner with business IT leads across multiple Adobe project track to crystallize scope, objectives, deliverables, timing and resource requirements
- Gather information and perform analysis to help inform decisions on current/future online customer experience, eCommerce offerings and routes to market
- Strategic Thinking: Able to identify opportunities and gaps and develop both short- and long-term joint business objectives. Exhibits holistic understanding of business fundamentals to create actionable strategies and plans that drive the business
- ECommerce Acumen: Passion for digital and technology topics and can speak the eCommerce language
- Influential Leadership: Expert communication, presentation, and material preparation skills with ability to communicate complex information in interactions at all organizational levels
- Data and Insights to Action: Demonstrated aptitude for analytics, with an ability to understand complex data, convert to insights, understand business implications, and utilize to influence and gain alignment
- Results-Driven: Experience working in a fast-moving market with a lean team or startup environment. Strong project management capability, including project scoping, brief development, and project team leadership to drive tangible results
- Experience in eCommerce with Customer Relationship Management required
Senior Manager Ecommerce
12/2009
-
07/2015
Houston, TX
- Can take an active role in business discussions and perform relatively complex tasks
- Manage inventory across Bravado stores, reviewing on hand quantities and determining stock positions based on weeks of supply, current sell through, seasonal trends and artist life-cycle
- Project sales and inventory of core products based on sales history and forecasted growth
- Identify items for promotional and marketing strategies and determine lifecycle of each item
- Communicate inventory needs with finance and production teams
- Initiate buy - gaining financial approve and processing with production team
- Communicate incoming buys and timelines to key stakeholders for each store. Ensuring logistics teams adjust for incoming inventory
- Be the point person for logistics and customer service teams regarding inquiries of incoming stock
Senior Manager, Ecommerce Merchandising
09/2004
-
09/2009
San Francisco, CA
- Develop and maintain strong relationships with in-house production team, working together to research and resolve issues
- Troubleshoot and resolve any order issues and discrepancies
- Develop and drive our billing and payments strategy and it’s end-to-end delivery and operations to maximize revenue, minimize costs, while delivering an optimal customer payment experience
- In customer service operations, product management, finance or consulting
- Own the Ecommerce P&L including product selection, inventory, overseeing of design, product descriptions and marketing
- Provides global on-going strategic insights and thought leadership based on industry, customer, shopper and marketplace trends to support category strategy
- Drives new market opportunities to create new demand drivers for our brands and categories
- Aligns Ecommerce business with internal and external initiatives to grow sales
Education
Saint Mary's University of Minnesota - Winona Campus
1999 - 2003
Bachelor's Degree in Business
Professional Skills
- Leadership and influencing skills & Strong project management skills
- Demonstrated proactive individual with excellent communication skills, and a proven team contributor
- Excellent presentation skills, ability to effectively convey strategic concepts to various stakeholder groups at different organizational levels
- Strong business acumen and excellent leadership skills
- Outstanding leadership and organizational skills with proven problem-solving and collaboration abilities
- Challenge & Influencing Skills - experienced & effective at influencing and challenging senior internal stakeholders and agencies
- Proven experience working effectively with senior and line management
How to write Senior Manager, Ecommerce Resume
Senior Manager, Ecommerce role is responsible for leadership, analytical, events, negotiation, organization, planning, retail, finance, training, integration.
To write great resume for senior manager, ecommerce job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Senior Manager, Ecommerce Resume
The section contact information is important in your senior manager, ecommerce resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Senior Manager, Ecommerce Resume
The section work experience is an essential part of your senior manager, ecommerce resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous senior manager, ecommerce responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular senior manager, ecommerce position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Senior Manager, Ecommerce resume experience can include:
- Strategic thinker with strong negotiation and communication skills
- Prior eCommerce or Multi-channel experience, and demonstrated ability to interact with and influence senior management
- Proven ability to effectively influence to drive solutions
- Demonstrated track record for growing, evolving and leading businesses and achieving bottom line results. Strong can do spirit with a proactive approach
- Ownership of the successful ongoing operation, presence, and effectiveness of the website while enhancing the customer’s shopping experience
- Collaborate effectively across teams, including outside of engineering
Education on a Senior Manager, Ecommerce Resume
Make sure to make education a priority on your senior manager, ecommerce resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your senior manager, ecommerce experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Senior Manager, Ecommerce Resume
When listing skills on your senior manager, ecommerce resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical senior manager, ecommerce skills:
- Excellent decision-making skills based on trends, concepts, analysis and data
- Strong negotiation skills to obtain best pricing with outside vendors, ability to procure necessary supplies at the best value
- Excellent critical and strategic thinking skills, a propensity for problem-solving and creative thinking
- Effectively communicate priorities to drive influence and alignment across key partners
- Excellent communication and presentation skills, ability to work with all levels within the organization
- Excellent presentation skills with the ability to make presentations to diverse audiences at all levels of organization
List of Typical Experience For a Senior Manager, Ecommerce Resume
1
Experience For Senior Manager Ecommerce Resume
- Strong knowledge and experience in budgeting, financial management, and labor planning and optimization
- Strong digital, ecommerce and omni-channel marketing experience within B2B or Retail industry
- Experience in eCommerce operations with increasing leadership responsibilities
- Experience in Supply Chain, Transportation, Fulfillment, and eCommerce merchandising strategies
- Excellent analytical ability; ability to leverage reporting and analyses into action-oriented plans of action
- Support enterprise marketing and product launches with Personalization to deliver specific experiences
2
Experience For Senior Manager, Ecommerce Operations Resume
- Work independently and collaboratively, demonstrate ability to take initiative and be a self-starter
- 2) Tracking, reporting and forecasting of results
- Develop a strategic plan for achieving E-commerce sales and budget objectives, and continuing to grow the E-commerce business with an omni-channel approach
- Manage all online merchandising promotions in collaboration with Planning and Allocation
- Manage and maintain contractual agreements with customer(s) by engaging appropriate stakeholders and following the prescribed process
- Manage the digital marketing calendar, production schedule and execution of strategic digital marketing content and campaigns in the B2B ecommerce platform
3
Experience For Senior Manager, Ecommerce Merchandising Resume
- Work closely with the Product Manager and other areas of IT for understanding the system’s functional and non-functional requirements
- Ensures timely and appropriate generation, collection, and dissemination of project information
- Work together with the Product Manager to plan and execute projects, ensure that teams have appropriate product and technical specifications, direction, and resources to deliver products effectively by establishing realistic estimates for timelines while ensuring that projects remain on target to meet deadlines
- Demonstrate leadership abilities to our partners with the deployment of software upgrades, enhancements and fixes that are coordinated based on release schedules
- Experience with Ecommerce platform and content management tools
- High level of attention to details, accuracy and ability to multi-task as well as manage their own priorities and deadlines
- Work in an agile environment and provide necessary leadership support to drive scrum activities
- Provide a software development plan that meets the future needs of our partners and markets, based on the state-of-the-art technologies
4
Experience For Senior Manager, Ecommerce Product Management Resume
- Communicate clearly (verbal & written) across all levels of the organization
- Lead full life-cycle software development. Drive the development process through design, implementation, and deployment
- Responsible for range architecture and selection of ‘what product the consumer sees’ for the special events
- Support and evolution of QVC’s business processes in the administration of inventory, order status, fulfillment, and visibility
- Extensive experience and leadership in the use of software applications relating to the readiness of retail eCommerce inventory, order flow, fulfillment and delivery of merchandise
- Strong background in Retail vendor relations, including the publication of guidelines and training materials, the creation and communication of performance and compliance metrics and the design and execution of vendor compliance programs
- Drive projects and initiatives to drive cost savings and/or improve service to customers through network and process improvements in coordination with vendors and transportation partners
- In partnership with Planning, Allocation, and Merchandising teams, utilize market research, data analysis including category, competitor and customer trend information, to create the strategy, operating plan, and category/class level targets to ensure delivery of the Profit and Loss and business plan vision
5
Experience For Senior Manager, Ecommerce Production Support Resume
- Accountable for delivering sales objectives, gross and net profit, and inventory level targets through forecasting and collaboration with Merchandising, Planning, and Allocation teams
- Proven experience in chat & telesales as a part of an eCommerce experience
- Effectively manage promotional and digital marketing dollars
- Strong experience with vendor management and forecasting
- Strong attention to details coupled with the ability to aggressively manage deadlines and goals
- Contribute to the development of E-commerce KPIs and benchmarks (acquisition, retention, engagements, customer lifetime value, etc.)
- 3) Develop cross-functional Agile processes
- Develop best practices approach for analyzing user behavior on our websites including gathering and analyzing data to identify key performance indicators (KPI’s), understand online traffic patterns, segment customer behaviors and prioritize site issues resulting in improved website performance
6
Experience For Senior Manager, Ecommerce Catalog Operations Resume
- Work with marketing and creative services in developing and executing promotional and transactional campaigns for Spirit and Spencer’s as it relates all SEM and Affiliate programs
- Effectively communicate online specific programs and objectives to both customer and Keurig Green Mountain (Keurig) stakeholders
- Hold external quarterly ecommerce business meetings
- Partner with customers and Keurig bricks and mortar sales teams on category management and joint business planning, leveraging joint multifunctional teams from both supplier and account
- Develops eCommerce channel performance scorecards, evaluating sales, marketing and trade investment, and competitive activity
- Create Annual Operating Plan (AOP), measured by growth of Key Performance Indicators (KPIs)
- Partners with eCommerce Content Manager to inform strategies to enable best-in-class content development and deployment
7
Experience For Senior Manager, Ecommerce Demand Planning Resume
- Overall responsibility for phone and chat sales for the DCOE. This includes vendor management, customer experience, problem/issue resolution, sales process and ultimately the end results. Potential to expand scope further as new technologies & capabilities emerge
- Develops sale incentives and agent performance pushes as needed to hit business objectives. Ensures quality procedures and policies are followed
- Partners with Analytics and Insights team to develop new dashboards and reporting insights to drive better understanding of the underlying business performance. Staying close to the data, numbers and performance is critical to success
- Experience in subscription marketing or cable/telecommunications
- Leads identification of new sales opportunities to drive sales conversion
8
Experience For Senior Manager, Ecommerce Delivery Resume
- Oversees the communication of sales activities to key stakeholders on the sales performance relative to YOY and vs budget trends. Supports senior leadership communications
- Self Starter with ability to manage independently as if it were their own business
- Drive cross channel strategic support and got to market tools to help accelerate eCommerce across the larger sales and brand organization
- Build and lead NNWA Strategic plan development of total enterprise, new ventures and partnership opportunities
- Foster relationship with Global team (both Waters and total Nestle) to foster communication and share best practices
- Manage site operations. Ensure immediate issues are handled and tickets are developed and executed for future site updates. Collaborate with IT partners to prioritize tickets based on urgency and customer impact. Collaborate closely with Customer Service, IT, and Distribution to identify patterns of issues and how to address the root cause(s)
- Supports merchandisers with execution of digital marketing strategy in the B2B ecommerce platform
- Partner with integrated marketing resources to create the digital marketing content and campaigns designed to increase CAH brand revenue and build loyalty with customers
- Continuously analyze online marketing campaigns and their success; propose innovative ways to improve the online marketing campaigns
9
Experience For Senior Manager, Ecommerce Sales Resume
- Conduct planning sessions (as needed) with key stakeholders to support the digital marketing content and campaigns
- Coordinate creative asset development and delivery to support digital marketing campaigns within the B2B ecommerce platform.
- Develop strategy for selling Cardinal Health branded products through indirect ecommerce channels (e.g. Amazon and other marketplaces)
- Evaluate emerging technologies and provide thought leadership for adoption when appropriate
- Represent the Mobility side of the Digital Media Team to cross-functional areas within the organization, including the Online Team
- Resolves project related issues or operational issues impacting IT or business
- Responsible for personnel decisions including performance review and hire/fire activities
10
Experience For Senior Manager, Ecommerce Strategy Resume
- Create and monitor reports inclusive of Key Performance Indicators
- Manage the third party logistics (3PL) company that Disney has contracted with to provide distribution center warehousing, fulfillment and logistics support to the E-Commerce business
- Establish and manage communication and liaison with all stakeholder departments that are supported within the business (including troubleshooting processes), including but not limited to Sourcing, Planning & Allocation, IT/Systems, Finance, Inventory Control and Guest Services
- Assist Director in performing month end accruals, budgets, and forecasts, working in conjunction with Finance partners. Provide cross functional partners with KPI reporting related to DC operations and transportation spend
- Serve as liaison to resolve any inventory accuracy concerns with the 3PL WMS and Disney Store reporting systems through the use of both systems and research for e-commerce inventory. Provide 3PL with necessary information that is only available through the Disney Store reporting systems on an ongoing basis
List of Typical Skills For a Senior Manager, Ecommerce Resume
1
Skills For Senior Manager Ecommerce Resume
- Experience successfully developing sales plans and executing via an effective sales strategy
- BS Operations Management, Business, or Engineering required. Strong operations management, planning and process management experience required
- Excellent operations management leadership experience that has shown results in achieving business objectives while improving financial and operational results
- Analytical thinker with data oriented decision making skills
- Demonstrate experience using quantitative and qualitative data to inform build of web and creative services
- Computer and technology skills (MS Word, PowerPoint, Excel, Internet-specific)
- Strong preference for proven ecommerce and omnichannel track record
- Defining and executing the strategy to build customer engagement with the website by optimizing user experience and customer insights
2
Skills For Senior Manager, Ecommerce Operations Resume
- Strong understanding of planning, forecasting and digital analytics
- E-commerce experience - buying, planning, sales analysis, forecasting
- Experience building Search engine using Solr/Elastic Search technologies
- Demonstrated success in launching and selling products to retail customers
- Collaborate with the Client on developing an Online Purchasing Experience which maximizes sales conversion rate
- Experience managing data from multiple reporting systems
3
Skills For Senior Manager, Ecommerce Merchandising Resume
- Experience with digital marketing and media planning
- An excellent understanding of the competitive eCommerce landscape with particular focus Pacific
- Exceptional analytical and problem solving skill
- Partners with eCommerce Marketing Managers to evaluate promotional lift and effectiveness for eCommerce media and search tactics
- Ownership of optimization of results and customer experience. As needed, lead test & learn executed in phone/chat in coordination with testing team
- Partner with 3rd party technical support to ensure issues are prioritized and properly resolved in a timely manner
- Strong ability in Microsoft Excel
- Demonstrated flexibility and initiative with minimal direction
- Strong foundation in software architecture and design
4
Skills For Senior Manager, Ecommerce Product Management Resume
- Experience in an ecommerce operations role
- Strong ability to work in a cross-functional business environment
- Demonstrated ability to successfully lead large, complex projects and analyses
- Experience in Ecommerce fulfillment with multiple distribution locations
- Highly-organized, a good communicator and detail-oriented
- Working knowledge of online advertising and digital marketing including SEM, SEM, Structured data, affiliates and CRM
- Partnering with the Business Planning Team and Sales Finance to deliver on quarterly Gross Sales Volume, Net Sales Volume & Trade commitments
5
Skills For Senior Manager, Ecommerce Production Support Resume
- Working knowledge of Google AdWords, analytics, webmaster tools and ability to analyze web statistics and advertising ROI
- Working knowledge of web analytics and web commerce KPI’s
- Understanding of various file formats and internet technology protocols
- Understanding of site design principles, functionality, integrations with back end systems and best practices
- Synthesizing customer and business insights, and input from cross-functional teams to partner in the development of digital solutions
- Knowledge of bulk editing, multi-attribution modeling, A/B testing, Google adwords
- Work within an growing and developing commercial environment across various platforms, with ever-developing systems
- Team up with our Product Development teams in ideating new concepts and bringing them to market
- Shepard new ideas through the Pricing and New Product Initiatives processes by serving as the voice of both Client and Product
6
Skills For Senior Manager, Ecommerce Catalog Operations Resume
- ECommerce merchandising, Journey Mapping
- Brand Marketing, Trade Marketing, Customer Development, Supply Chain, IT & Finance
- Integration of the team in the decision-making, planning and evaluation of QVC’s fulfillment business
- Responsible for managing annual commercial planning for eCommerce channel
- Drive the execution of personalization and A/B testing campaigns to customer and prospects with an eye on driving results
- Design, measure and optimize prospect user journeys that include site optimization, re-messaging and email/SMS and other digital marketing channels
7
Skills For Senior Manager, Ecommerce Demand Planning Resume
- Provide operational support in conditional content publishing for the Marketing, Digital and any other stakeholder teams
- Lead the Mobility side of Digital Media in terms of reporting/forecasting/analytics
- Point person for any work that touches the Mobility side of the performance, forecasting and planning areas within the Digital Performance Media arena
- Lead and direct cross-functional teams in the areas of scheduling, technology direction, future planning, and standard development practices
- Manage a team responsible for website development, customer service, order processing, and operations to support PUMA’s North American ecommerce site
- Provide regular status updates of all outstanding projects to the ecommerce leadership team
8
Skills For Senior Manager, Ecommerce Delivery Resume
- Conceptual understanding of various eCommerce interfaces (order, inventory, data feeds) and how they affect site sales and performance
- In-depth understanding of web design and web analytic software
- Lead the strategy and execution of Customer Acquisition programs globally (SEM, Affiliate, display, emerging, etc.)
- Identify and manage outsourced strategic marketing partnerships (relevant agencies, technology partners, etc.)
- Support the online store whenever issues arise, including outside the normal hours of business
9
Skills For Senior Manager, Ecommerce Sales Resume
- Innovative, capable of managing multiple, complex tasks, and results-driven
- Play a key role in responding to RFIs and RFPs
- Maintain a comprehensive understanding of the financial and operational levers for our entire product suite to inform management and roadmap efforts
- Responsible for identifying 4P performance enhancement strategies at the brand and customer level
- Provides 3rd party vendor partners with forecasts of volumes and explains upcoming new promotions, changes in policies, etc
- Works with division partners as DCOE lead for digital phone activity & forecasting
- Forecasts phone & chat volumes to partners based on based performance & current pacing with new promotions/tactics accounted for
- Relationship management of 3rd parties including SOW & PO management
10
Skills For Senior Manager, Ecommerce Strategy Resume
- Responsible for managing day to day eCommerce customer development
- As part of the ecommerce leadership team, partner to create a cohesive team environment where all projects and tasks are executed and supported
- Partner with the head of ecommerce to ensure business objectives are achieved
- Oversee 3rd party development and technical operation teams to ensure projects and issues are completed in a timely manner and within budget
- Manage the entire process (evaluation all the way through to execution) of site enhancements and changes
List of Typical Responsibilities For a Senior Manager, Ecommerce Resume
1
Responsibilities For Senior Manager Ecommerce Resume
- Work closely with key department heads throughout Disney Stores, including IT & Systems, to help ensure the right business systems and solutions are installed (whether those systems and solutions are built internally or outsourced to third party providers, including the selected 3PL)
- Serve as primary representative for procurement of operating supplies for e-commerce and retail operations. Conduct annual comparisons of vendor pricing through RFQ process. Lead any packaging branding initiatives in conjunction with DSNA Marketing and selected vendors
- Strong and proven experience managing staff and third party providers
- A keen eye for design and creating a great site experience that increases engagement
- Experience with agile ways of working
- Experience leading a team of 5-10 engineers
- Partner with Content Management and Product Management to drive infrastructure to operate personalization at scale
2
Responsibilities For Senior Manager, Ecommerce Operations Resume
- Drive overall planning of conversion and optimization goals for various measurable time periods
- Identify customer pathing anomalies based on site analytics
- Collaborate with Category Management and Marketing on sales campaigns, promotional offers, paid search, SEO and PPC campaigns
- Comfortable working within a fast-paced high growth environment
- Undergraduate or Master’s in business, marketing or a related discipline
- Lead special projects as directed by DSNA management
3
Responsibilities For Senior Manager, Ecommerce Merchandising Resume
- Responsible for range architecture and selection of ‘what product the consumer sees’ forresponsible category
- Deliver financial and range efficiency targets i.e.OTB, Sell-thru, category shares, Stock-turn and Net margin targets for responsible category
- Partner on unstructured analysis to identify pain points/gaps for various conversion events
- Design and manage experiments and rules engine that drive site personalization using the segments in sales and marketing. Serve as digital SME on personalization execution across all marketing verticals
- Partner with cross functional teams to drive fallout analysis/tests/multiarmed bandit analysis and recommendations
- Analyze data and offer recommendations as it pertains to key performance metrics and web analytics
- Set, track, and model channel performance metrics
4
Responsibilities For Senior Manager, Ecommerce Product Management Resume
- Communicate with a variety of channels/teams on potential projects/opportunities
- Collaborating with cross-functional partners including Finance, Marketing, Merchandising and Planning to build an ecommerce strategy that delivers the channel revenue plan, while supporting and elevating the key product and marketing strategies
- Continuous optimization of the website to drive greater traffic, conversion and revenue
- Responsible for overall management of team and assigned project
- Responsible for overall financial, scope, and critical path management for assigned projects
- Manages the financial, time and resource aspects of project against a set budget and project plan
5
Responsibilities For Senior Manager, Ecommerce Production Support Resume
- Define service levels, service agreements, and manage IT operations
- Establish processes to identify, track, escalate, resolve, and report customer-related issues
- Collaborate with the customer to define standards and measures for quality and customer satisfaction requirements
- Coordinate system analysis and applications development activities through direct and indirect staff
- Assist and recommend process and quality improvement activities for the organization
6
Responsibilities For Senior Manager, Ecommerce Catalog Operations Resume
- Performs as an internal consultant, advocate, mentor, and change agent
- Provide vision and strategy for improvements
- Deliver schedule milestones on-time to ensure project/program objectives are met
- Mentor employees on career development and performance improvement
- Manage and mentor supervisors, project leads and/or technical staff
- Support ECom Director in building strategies, aligned with DTC head, and operationally manage special projects geared towards enhancing the Consumer experience (Premium, Connected, Personalized)
7
Responsibilities For Senior Manager, Ecommerce Demand Planning Resume
- Propose commercial activations by analysing own eCommerce KPI’s and local eCommerce trends and needs
- Drive and implement eCommerce strategy for EM South
- Deliver annual e-Com P&L targets by inter-alia,
- Manage and execute KDG eCommerce roadmaps, providing Product Management and Project Management support as needed and collaborating across all relevant functional areas of the business
- Facilitate the activities of the web development and technical teams in order to maintain and improve the website’s functionality, design, content, user experience and performance
- Support the company’s strategic plan and help achieve the financial and operational objectives for the eCommerce team
- Leverage SEO staff and agencies to develop keyword strategy techniques and provide the copy, rich content and assets in order to increase page ranking and traffic
- Develop, monitor, and analyze Key Performance Indicators (KPIs) to optimize customer satisfaction while achieving or exceeding targets (leveraging tools such as Google Analytics, SEMRush, and Google Marketing Platform). Scope of analytics include site performance, customer behavior and campaign management
- Coordinate and execute ongoing A/B and Multivariate Testing to optimize performance and develop appropriate personalization approaches. Monitor competitor sites and regularly conduct comparisons and gap analysis
8
Responsibilities For Senior Manager, Ecommerce Delivery Resume
- Support the broader corporate digital transformation by collaborating across functional areas (e.g. supply chain, category management, data management) on reengineering business processes to provide the optimal customer experience and effectively compete in digital commerce
- Experience leading a team both directly and indirectly
- Develop investment proposals and budgets to support digital marketing enhancements and roadmap efforts
- Develop, execute, and maintain Customer Journey Maps and the related Touchpoint strategies based on customer target profiles
- Be an evangelist for eCommerce and Digital Transformation, interacting with vendors (e.g. Oracle), internal technical resources, functional departments and Kaman’s customers, as required
9
Responsibilities For Senior Manager, Ecommerce Sales Resume
- Review new technologies and keep the company at the forefront of developments in digital commerce
- Develop and execute reports and analysis for departments and customers, as needed
- Provide a high level of service to all internal and external customers
- Superior ability to take strategy to creative brief
- Proficiency with MS Office applications (Power Point, Word & Excel)
- Knowledge and background within the eCommerce and Customer Service industry
10
Responsibilities For Senior Manager, Ecommerce Strategy Resume
- Proficient with relational database management systems; preferably DB2 and Oracle
- Present a successful track record partnering with his/her organization’s information technology organization in the development and launch of websites and user features/functionality
- Relevant, industry development experience
- Fluency with Java, C#, or similar (we use mostly Java)
- Openness to new technologies and creative solutions
- Experience with demonstrated track record in Email and Digital Marketing including strategy, campaign planning and management, and implementation
- Experience overlaying web experience data over POS Sales data, Invoice Sales data, supply chain and operations metrics to provide a holistic program for online growth
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