Senior Office Assistant Resume Sample
Pedro Feeney
80679 Julio Tunnel,
Philadelphia,
PA
+1 (555) 506 9801
Work Experience
Senior Office Assistant
08/2016
-
PRESENT
Los Angeles, CA
- Assist in management of budget by ensuring timely and accurate payment of invoices and reimbursements
- Two to three years’ of related experience or an equivalent combination of education and experience
- Sort, open, distribute and route individual or departmental incoming mail, and prepare outgoing mail
- Create, maintain, and advertise all local scholarship opportunities received by the office electronically (i.e. OFA website)
- Act as point of contact for all work/equipment orders, care and maintenance of all office equipment, Physical Plant work orders, ordering of all office supplies, job submissions through the copy center, and payment of all office related bills through Accounts Payable
- The position requires the ability to sit for long periods of time
- The position requires the ability to lift up to 50 pounds on an occasional basis
- The position requires an individual to have both a professional appearance and demeanor
Senior Office Assistant, Major Gifts
04/2011
-
04/2016
Detroit, MI
- Process invoices, and bills, and reconciling expenses for Director of Major Gifts, and major and principal gift officers, and philanthropic advisers
- Assist the Director of Major Gifts and major and principal gift officers, and philanthropic advisers in making travel arrangements. Follow-up with staff post-travel to ensure timely entering all call reports, move code updates, and solicitation updates
- Posts details of business transactions, such as disbursements, pay and expense vouchers, paid and due remittances, checks and claims
- Maintains audits, corrects, and receipts all departmental cash turn-ins
- Compiles and records interest charges
- Maintains division or department petty cash fund
- Issues permits and collects associated fees
- Collects, counts, and verifies all incoming monies from City enterprises, such as parking lot operations and field and facility rentals
- Two (2) years of bookkeeping, financial record keeping, or accounting clerical experience
Senior Office Assistant, Annual Giving
05/2004
-
11/2010
Houston, TX
- Data entry and keyboarding with high accuracy
- Computer skills; Microsoft Office suite
- Prior professional office experience
- Oversee all front desk operations. Coordinate daily functions of business office assistants and other staff who cover front desk
- Train new personnel on front desk and clerical functions
- Obtain copy of insurance card and original prescription for new patients. Assist with patient’s completion of medical forms and patient information sheet if needed. Assist in patient awareness of insurance benefits relating to physical therapy coverage
- Verify patient insurance coverage information including compatible insurance plans, verifies appropriate referral authorization and identifies appropriate co-payment
- Obtain pre-certifications and referrals for new patients and follow up for additional visits within the allotted time frame
- Perform research and follow-up on insurance and/or prescription issues for patient and referring physician offices. Responsible for researching issues and responding directly to customer
Education
Indiana Wesleyan University - Kokomo Campus
1999 - 2003
School's Degree in Computer
Professional Skills
- Strong organizational skills. Ability to prioritize work to provide prompt and efficient support
- Excellent keyboarding and word-processing skills, with self-motivation to learn new programs
- Excellent communication skills, including face-to-face, written, telephone, and digital/electronic
- Excellent interpersonal skills. Courteous and efficient manner in dealing with the public
- Skills: demonstrates appropriate telephone etiquette
- Excellent organizational, interpersonal, and customer service skills
- Prior working knowledge or experience with the WIC program
How to write Senior Office Assistant Resume
Senior Office Assistant role is responsible for database, software, credit, security, payroll, bookkeeping, research, insurance, travel, events.
To write great resume for senior office assistant job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Senior Office Assistant Resume
The section contact information is important in your senior office assistant resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Senior Office Assistant Resume
The section work experience is an essential part of your senior office assistant resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous senior office assistant responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular senior office assistant position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Senior Office Assistant resume experience can include:
- Expert verbal and writing communication skills
- Working experience using Excel (i.e. creating spreadsheets, formula entry, editing)
- Skill in operating a ten key adding machine or calculator
- Skill in utilizing an automated coin and currency counting machine
- One (1) year of experience working in a clinical or medical setting
- Experience working with coin and currency counting machines
Education on a Senior Office Assistant Resume
Make sure to make education a priority on your senior office assistant resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your senior office assistant experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Senior Office Assistant Resume
When listing skills on your senior office assistant resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical senior office assistant skills:
- Solid foundation of computer and/or technical skills
- Prior experience in a higher education institution
- Attention to detail, time management, and written and oral communication skills
- Prior experience in a clerical role
- Interact tactfully and effectively with guests, vendor partners, and internal associates
- Professional oral and written communication skills with the ability to manage difficult situations
List of Typical Experience For a Senior Office Assistant Resume
1
Experience For Senior Office Assistant, Major Gifts Resume
- Maintain communication with clinical staff to ensure appropriate scheduling and avoidance of any delays in treatment. Communicate all cancellations and no-shows and insurance issues to therapist
- Two to three years’ experience in an office environment, preferably in a health care setting
- Strong computer literacy (i.e. Microsoft Office and database software systems)
- Prioritize and respond to customer and team needs
- Assist tutors in arranging and managing in-person and long distance tutoring sessions via Skype or other appropriate technological chat platforms
- Manage other established vendor contracts including that for shredding services, phone book listings, and office equipment
- Assists in the management of projects using a project management system to schedule, track timelines, and responsible officials of each tasking
- Maintain frequent contact with manager regarding patient and front desk coverage issues
2
Experience For Interim Senior Office Assistant Resume
- Relay information regarding health insurance benefits, immunization requirements, and basic medical procedures in accordance with privacy law requirements
- Actively participate in SHS committees and continuing quality improvement initiatives
- Maintain front desk and waiting area in a neat and organized manner
- Work in a busy clinic setting
- Assist with routine student account matters, directing inquiries to appropriate staff
- Promote a warm and welcoming office work environment
- Assist in data entry and reporting for all corrective and preventive maintenance requests submitted to the work order system (SchoolDude)
- Process work order requests, compile reports, and assist with scheduling of work orders for events and maintenance
3
Experience For Senior Office Assistant, Annual Giving Resume
- Assist with maintaining the Facilities Management website in WordPress
- Manage office services for the Onalaska Support office, including but not limited to
- Assist managing contents on the CLP website and CLP social media accounts
- Interact with physicians and physician’s offices in a professional courteous manner
- Record and update chart information relevant to treatment
4
Experience For Senior Office Assistant Resume
- Track Certification Letter/Medicare POC for timely returns
- Call new patients to confirm appointments and no-show patients to obtain reason for no show and to remind them of next appointment date
- Coordinate patient transportation requests
- Oversee co-pay collection, daily cash reconciliation and bank deposits
- Coordinate all interpreter services through Culture Competency Department
- Create charts for new patients with all necessary information in a timely manner
- Accurately register new patients’ information in the computer in a timely manner
- Follow protocol for medical records requests
- Order office supplies and perform inventory
5
Experience For Senior Office Assistant, Major Gifts Resume
- Provide overall support to SHS: reception, answering phones and emails, faxing, filing, photocopying, printing, typing, scanning, information searches for staff
- Assist students with questions, greet students in a respectful and helpful manner, provide timely attention to student needs, answer phones promptly, maintain calm demeanor
- Maintain the office’s team-oriented approach, i.e. pitching in as needed with clerical functioning of office
- Assist with immunization program and process student immunization information in accordance with NY state immunization laws, send immunization requirement and account hold notifications to students as directed
- Work well under and respond appropriately to crisis situations
- Review all incoming Payment Request Forms and vendor invoices for proper coding, authorized signatures, and payee federal tax identification number. Determine if requirement for supporting documentation has been met, as appropriate
- Review and process all incoming Travel Expense vouchers and log into computerized database
- Prepare and maintain standard Business Office documents and forms
6
Experience For Interim Senior Office Assistant Resume
- Order and maintain inventory of Business Office supplies and printed materials
- Distribute student payroll checks, A/P checks designated for pick-up, and coordinate the completion of direct deposit forms for student and non-employee payees
- Cross-train in other areas and fill in readily where needed
- Complete detail-oriented tasks on a timely basis
- Commitment to the mission, philosophy, and values of PLU
- Compiles data, solicits and researches information from a variety of sources both on and off campus, and, prepares reports and presentations as needed
7
Experience For Senior Office Assistant, Annual Giving Resume
- Delegates and supervises efficient flow of work in the office, of which includes: providing and coordinating front line assistance with general inquiries; and, providing general administrative and telephone support for staff and faculty; supervising student workers
- Excellent attention to detail and accuracy in a fast-paced environment with interruptions
- Intermediate experience with MS Office, especially MS Word, Access, MS Excel, Computer Based Management Systems (CMS) and web design
- Provide clerical support for the Assistant to the Associate Vice President, the Associate Vice President of Facilities and all managers within the department
- Train, support, and lead student employees as necessary
8
Experience For Senior Office Assistant Resume
- Maintain department radio inventory, to include serial numbers. Provide operations support with radio service provider for maintenance and repair
- Act as liaison with the pest control and elevator companies for campus service calls
- Professional, energetic attitude with a quick smile
- At work, on time, each and every day
- Warmly greet all guests and notify Festival associate of guest arrival
- Maintain lobby and conference room appearance
9
Experience For Senior Office Assistant, Major Gifts Resume
- Coordinate and track inter-office package movement from Support Office to stores
- Manage office lunch program: track daily lunch orders, send to deli, check in orders upon arrival, and reconcile payments from associates and payment to deli bi-weekly. Manage menu updates as needed with deli
- Prepare packages and schedule Fed Ex or UPS pickups as needed
- Prepare and distribute associate birthday cards monthly
- Foster an office environment that celebrates individual empowerment, encourages open communication at all levels, and embraces the Festival Foods culture
10
Experience For Interim Senior Office Assistant Resume
- Responsible for appointment calendar(s) and schedules meetings
- Organizes travel plans and itineraries
- Coordinates conferences and other meetings
- Keeps track of all suspense’s and task assignments and ensures follow-up and completion
- Maintains Official Use Only information
- Coordinate and manage the CLP front office and classrooms
- Attend new student business orientations and other UA events to recruit UA students to CLP
List of Typical Skills For a Senior Office Assistant Resume
1
Skills For Senior Office Assistant, Major Gifts Resume
- 6 months Prior experience as an Office Assistant in the healthcare field
- Three years administrative experience in a busy office setting
- Six (6) months of recent hospital or medical office scheduling experience required
- One to two years’ experience in a health care office setting
- Solve problems independently and collaboratively; using good judgment on which is necessary with each situation
- Experience operating a lift
- Experience working with safes
- Relevant experience in office, secretarial, or administrative setting
- Solid working knowledge of Microsoft Outlook, Excel, Word, and Power Point
2
Skills For Interim Senior Office Assistant Resume
- Assisting with meeting scheduling and minutes
- Working knowledge of UTShare/PeopleSoft and SharePoint timekeeping
- Supporting organizational initiatives where Information Systems is directly involved
- Looking for efficiencies in work and projects
- Working knowledge of the WIC program
- Working knowledge in medical terminology required
- Knowledge of bookkeeping and accounting procedures, principles, and practices
- Assist with scheduling of meetings and reserving office space for Business office staff
- Act as Emergency Building Coordinator (EBC) and provide vital emergency response support during various hours
3
Skills For Senior Office Assistant, Annual Giving Resume
- The Google suite including Gmail, calendars, Google documents, and Google sheets
- Knowledge of cash handling procedures and practices
- Proficiency in the use of English grammar, spelling and business math
- Receives, sorts, screens and distributes mail and incoming communications
- Assist with Graduate Admissions’ application processing and data entry
- Document meetings and conferences via meeting minutes
- Maintain communication with representatives of insurance companies to maintain understanding of policies and practices
4
Skills For Senior Office Assistant Resume
- Add any necessary codes to billing before claims are processed
- Oversee the process of recording daily statistics in monthly log
- Process Conditioning Center contracts and payments
- Maintain, update, and input information into a complex electronic health care appointment scheduling system
- Process Construction Alert notifications and inform building occupants of scheduled work
- Maintain and provide reporting on vendors and service providers; process bills/invoices/credit card transactions
- Proficient use of office equipment, including computers, copier, fax, and mobile technology
- Answer incoming calls and direct callers to the correct associate or location
5
Skills For Senior Office Assistant, Major Gifts Resume
- Perform light break room tidy and restock coffee stations each morning. (lobby and break room)
- Create, maintain and update all office files and records
- Execute acknowledgement process for corporate and foundation gifts and grants. Interact with constituents, prospects, volunteers, and campus partners via phone, email, mail, and in person; field questions; book gifts; and distribute mail appropriately
- Respond to the general office email account; create/maintain current-use mail templates in an effort to streamline/expedite routine responses, and enable others to be able to step in and assist when volume rises
- In conjunction with prospect researchers, prepare profiles, entity reports, and/or mini-bios for the Director of Major Gifts, major and principal gift officers, philanthropic advisers and senior management staff
6
Skills For Interim Senior Office Assistant Resume
- Valid State of Alaska Driver's License
- Operate a computer keyboard and other basic office equipment
- Five years of clerical experience, with at least 3 years directly related to the assignment
- One year of general office secretarial or clerical experience
- Five (5) years of clerical experience, with at least 3 years directly related to the assignment
- Experience with Adobe Creative Suite and Adobe Acrobat Pro
7
Skills For Senior Office Assistant, Annual Giving Resume
- Experience with Keystone, Banner, and/or WordPress
- Previous customer service or operations experience in the hotel or service industry
- Clerical experience is required
- Two or more years of similar experience preferably in higher education
- The Microsoft Office suite including Word and Excel
- Regularly push/pull/lift up to 50 lbs
- Knowledge of general office procedures and methods
8
Skills For Senior Office Assistant Resume
- Calculate penalty and interest charges
- Prepare books, ledgers, and files
- Multitasker with ability to work in a fast paced environment
- High level of computer proficiency in MS Office (Word, Excel, Powerpoint) and Google
- High level of computer proficiency in MS Office and Adobe CS
9
Skills For Senior Office Assistant, Major Gifts Resume
- Knowledge of Facilities Management Maintenance Systems programs, specifically SchoolDude
- Manage conflict or resolve problems as needed
- Maintain an organized work space and meet deadlines
- Maintain applicant/student records and documentation electronically
- Types, proofreads and edits correspondence, forms, reports, manuscripts, research articles and other materials and special projects
10
Skills For Interim Senior Office Assistant Resume
- Acts as a backup receptionist; answers the telephone, greets and screens visitors, schedules appointments and answers inquiries regarding policies and procedures
- Prior experience as an Office Assistant in the healthcare field
- Work under deadline pressure and to prioritize assignments while juggling multiple tasks
- Supervises and assists in the preparation of various records, reports and specialized studies. Analyzes data for completeness and accuracy
- Coordinates administrative tasks. Develops work standards and procedures. Counsels, investigates and evaluates complaints to solve problems as they arise
- Work in a team environment or independently as work flow dictates
- + A Resume is required in order to apply
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