Senior Technical Manager Resume Sample
Karianne Hudson
31285 Volkman Bypass,
Philadelphia,
PA
+1 (555) 282 1900
Work Experience
Senior Technical Manager
08/2015
-
PRESENT
San Francisco, CA
- Advance level of Office Package (especially Excel)
- Min four years experience in Amazon CS or min two years experience in another leadership role
- Experience in Contact Center Operations, preferably in technical support
- Prepare project plans and drives collaboration through cross functional teams (CFT) from concept and feasibility to implementation
- Manage project schedule and task details by utilizing project management tools to achieve operational effectiveness and project objectives
- Provide technical leadership and program management for memory technology evaluations and JDPs
- Develop and foster collaboration between internal process development teams and product groups to enable early integration learning
- Lead the processing of internal memory module lots focusing on resolving the most complex problems
Senior Technical Manager Project Engineering
07/2009
-
04/2015
Philadelphia, PA
- Analyze and evaluate in-line metrology and characterization data to optimize unit process and module process developments
- Develop memory module integration scheme, optimization of process flows, as well as layout of internal test structures
- Contribute to Lam’s Memory Technology Roadmap and development activities for N+2 and beyond
- Manages and coordinates with COE leads the activities of major technology innovations and deployments. Confers with staff personnel to plan and resolve technical or administrative problems affecting production or development projects
- Provides technical resources for a variety of programs and initiatives
- Consults and coordinates with other managers to formulate solutions for technical or administrative problems
- Assures compliance with financial plans
- Develops and implements strategies to support the capitalization and recapitalization of multiple project lines
- Participates on committees and task teams established to study strategic long range projects and to ensure the attainment of established goals
SCM Senior Technical Manager
11/2004
-
01/2009
Phoenix, AZ
- Reviews various information and technical reports to monitor the organization's overall effectiveness and its progress toward continuous improvement
- Confers, communicates and innovates with customers and technology partners regarding material and analytical tool challenges and opportunities during conceptual design, development and manufacturing to promote and implement solutions focused on making the NSC Agile, Affordable, and Assured
- Plans and implements programs for the technical and professional development of personnel within the organization. Works to enhance the science base of the analytical capabilities
- Acts as a facilitator to promote teamwork and excellence in all of the organization's activities
- Directly supervises Engineering and Science Managers and other support personnel in the Engineering organization. Responsibilities include interviewing, hiring, and training employees; assigning work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
- Manages multi-department Engineering function, directing the planning and execution of the function and resolving technical or administrative challenges impacting the development and/or production projects
- Assures compliance with project plans and project management processes that result in on time and within budget delivery of test equipment systems
- Develops/implements plans that result in an optimal mix of staffing and sourcing to achieve project requirements
- Participates on committees and task teams established to study strategic long range projects and to ensure attainment of established goals
Education
Huntington University
1999 - 2003
Engineer's Degree in Computer Science
Professional Skills
- Demonstrated history of excellent problem solving & troubleshooting skills
- Strong business acumen, excellent verbal and written communication skills
- Strong people management skills with proven ability and enthusiasm to lead, motivate, inspire, develop, and encourage people
- Strong interpersonal and communication skills, good listener, used to interact with up to Director level
- Strong risk management skills with the ability to raise risks and propose mitigations
- Strong communication skills with both colleagues in IT and customers (users), both on site and remotely across the world
- Experience in public accounting (medium-large firm) or comparable experience, working with and implementing accounting and attest standards
How to write Senior Technical Manager Resume
Senior Technical Manager role is responsible for interpersonal, government, leadership, architecture, procurement, municipal, java, shipping, compensation, security.
To write great resume for senior technical manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Senior Technical Manager Resume
The section contact information is important in your senior technical manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Senior Technical Manager Resume
The section work experience is an essential part of your senior technical manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous senior technical manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular senior technical manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Senior Technical Manager resume experience can include:
- Effectively communicates complex technical concepts to a non-technical audience
- Prioritizing daily actions and monitoring team resources so that deadlines are met
- Ensure proper technical documentation and change management processes are followed in a compliance environment by documenting and validating data flows
- Proven track record of providing thought leadership and consultation in large corporate setting
- Establishes strong working relationships with internal support departments to optimize customer service in cross area activities
- Possesses good knowledge of different software systems, client/server architectures and interfacing protocols
Education on a Senior Technical Manager Resume
Make sure to make education a priority on your senior technical manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your senior technical manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Senior Technical Manager Resume
When listing skills on your senior technical manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical senior technical manager skills:
- Excellent presentation/communication skills including technical writing
- Strong command of both written and verbal English skills
- Strong communication skills and cross-functional teamwork
- Technical skills in one or more of the following technologies
- Experience working with Lean/Six Sigma and flow charts in order to track and record member experience
- Technical skills including Python, Java, BI Tools (Microstrategy / Tableau), Real Time Analytics, Teradata / Oracle Warehouse, etc
List of Typical Experience For a Senior Technical Manager Resume
1
Experience For Senior Technical Manager Project Engineering Resume
- Strong concepts in Digital Signatures, Encryption, Password Vaulting, SSL certificates and SSH Keys
- Reviews information, technical reports and empirical data to monitor overall organization effectiveness and drive continuous improvement
- Driven engineering leader with a proven track record of leading and delivering complex projects/products
- Overall 10+ years of relevant experience with 5+ years in technical leadership role in a systems or applications engineering team
- Driving integration of the SAAS tools into the core wireline system stacks ensuring optimal business efficiency
- Tracking and monitoring progress of all the deliverables committed to the current sprint on a daily basis
2
Experience For National Senior Technical Manager Resume
- Influencing the supplier’s manufacturing processes and policies in ways that are mutually beneficial and sustainable for both organizations
- Working knowledge of executing source code analyzers to unearth security vulnerabilities in the source code
- Contributing to reporting packs
- Supporting implementation of new operational processes, performance management systems and changes in culture
- Providing QA leadership for cGxP capital projects, this includes capital project document review and approval (URS, FRS, P&IDs, etc.)
3
Experience For SCM Senior Technical Manager Resume
- Leading a group of 10+ exempt and non-exempt technical associates focused on the objective described above
- Developing and implementing state-of-the-art know-how and applying it to achieve best-in-class product performance, application and manufacturing
- Tracking and reporting on competitor activities through benchmarking and monitoring of intellectual property, competitive analysis and public literature
- Maintaining a knowledgeable and motivated team through coaching, training and development
- Creating and spreading an environment where Sigma Logic disciplines are applied regularly to understand and solve problems
- Ensuring compliance with all PPG policies including Quality and Safety
- Monitoring CIC other SBU activities for opportunities to share and leverage know-how
4
Experience For IS Senior Technical Manager Resume
- Monitoring and response to network alerts and incidents, updating known error and workaround database and problem logs
- Colorant Development and Testing, Colorant Manufacturing Support, Raw Material Testing
- Resource management, including ticketing, time-tracking and workload distribution across geographically diverse teams- Project and program management
- Responsible for maintaining business unit operating expenses to maintain budget goals
- Color Design including – Fan Decks, Cards, Systems, Display Racks and POS manufacturing support
- Color Formula Development including Colorant/Product Calibration, Matching, Color Adjustments and Approvals
5
Experience For Senior Technical Manager, Programming Resume
- Site documentation updating and risk profiling
- Expertise in error correction coding, information theory, and signal processing
- Independently driving projects as assigned from SLC leadership team, working directly with business stakeholders in the US
- Develops budgets and monitors expenditures for personnel, tooling, expenses and process development activities to assure compliance with financial plans
- Provides leadership and training in a professional and positive manner to promote corporate goals and achieve department objectives
6
Experience For Senior Technical Manager Liquid Resume
- Research and Testing of new Equipment, Technologies, Software and Raw Materials
- Ensure compliance with all PPG policies including Quality and Safety
- Capable of understanding end user requirements from security perspective
- Technical lead working within the Global Financial Crimes Compliance (GFCC) technology team
- The person is responsible for team annual performance goals and the career development of all reporting employees
- Confers, communicates and innovates with the Engineering staff and technology partners regarding initiatives to make the NSC Test Engineering organization more efficiently productive
- Manages timely departmental workflow and productivity as well as enhance experience and knowledge for their staff
- Provide proof of validation of design documents
- Collect, prioritize approved projects, as well as lead high visibility projects as needed
7
Experience For Freelance Senior Technical Manager Resume
- Plans and implements programs for technical and professional development of test equipment personnel
- Directly supervises Engineering Managers, Supervisors and other support personnel in the Engineering organization. Responsibilities include interviewing, hiring and training employees; assigning work; appraising performance; facilitating career path growth; rewarding and disciplining employees; addressing complaints and resolving problems
- Develops tactical proposals for the department to support company initiatives
- Analyzes survey results to assess internal customer satisfaction levels and opportunities for improvement
- Assesses the impact of new systems and develop support models
- Provides leadership & guidance to technical department supervisors
8
Experience For Senior Technical Manager, Connected Devices Resume
- Develops & implements sustainable systems which meet and / or exceed organizational objectives
- Leading a team through all elements of transformation, including diagnosis of potential opportunities, process design, problem solving and project management. Mentoring and coaching individual contributors
- Engaging leaders across our business and IT to identify complex and significant business issues, process improvement opportunities, and working with key stakeholders to implement changes
- Manage stakeholder engagement and communications
- Provide effective and timely responses to CPEA members’ technical inquiries received via email. Research applicable U.S. GAAP and U.S. GAAS in developing high-quality answers
- Build a relationship of trust based on technical competency with Perfumers, SDM’s sales and marketing as well as earlier stage technical colleagues in R&D
- Ensure service as per the service management guidelines and SLA’s
9
Experience For Senior Technical Manager Resume
- Delivery of design documentation to include architecture artifacts and communication decks
- Color Formula Database Development and Equipment Updates
- Complaint investigation and analysis
- Coaching and counseling members of this diverse team to adequately prepare them for current and future assignments as well as develop growth potential, identify development needs of the staff and follow through to ensure training is accomplished
- Responsible for the overall delivery of the technical teams’ performance measures, working to the business product critical path and maintaining compliance standards throughout
- Oversee the planning, installation, control and maintenance of the company’s Apple and Windows computers and products, including: Desktops, Notebooks, iPhone, iPads, peripherals and accessories within the organization
10
Experience For Senior Technical Manager Project Engineering Resume
- Coordinate all aspects of service delivery including CRM implementation and Data Management to support a BI platform
- Manage vendors and service partners to ensure accuracy in technology usage and best practices
- Plans, deploys, monitors and takes action to resolve data quality issues
- Understand the design, coding, unit testing of ETL packages, triggers, and stored procedures, views, SQL transactions and support the development and execution of test plans
- Innovate, construct and enforce Data Management standards across all client implementations
- Prepare design documents and presentations related to the activities of the data management function within the organization
- Engage with clients to facilitate data services related project delivery schedule
List of Typical Skills For a Senior Technical Manager Resume
1
Skills For Senior Technical Manager Project Engineering Resume
- Creating and maintaining effective relationships with other offices Creating and maintaining effective relationships with other team leaders
- Experience in a GMP regulated environment (Biotech or equivalent), with exhibited knowledge or proficiency in engineering and/or validation
- Proven working experience in an agile software development environment
- Interpersonal skills and team mindset
- Computer Skills: Proficiency in Microsoft Office and scheduling software required
2
Skills For National Senior Technical Manager Resume
- Proven IT management experience
- Experience in the chemical, cosmetic, consumer goods and/or fragrance industry
- Experience required - experience with architectural coatings and customers is highly desirable
- Firewall rule administration (Checkpoint skills desirable)
- Experience interpreting state and federal regulations and maintaining working relationships with industry and regulatory officials
- Experience as MicroStrategy Developer, Architect & Administrator building projects and creating reports and Dashboards using MicroStrategy 9.0/9.0.1/ 10/10.2,
- Experience working in a client-facing role in technical service delivery industry
- Experience in coaching and managing technical resources
3
Skills For SCM Senior Technical Manager Resume
- Experience working within the pharmaceutical sales and marketing service delivery industry
- Experience designing and developing web services
- Experience in developing and implementing regulatory documentation, processes and procedures
- In-depth experience developing Android System including BSP, Framework, and APK
- Leadership experience overseeing supervisors in a manufacturing environment
- Business Development, and marketing experience and relationship building with water and wastewater process clients
- Experience of clearly documenting systems and maintaining a CMDB
- Experience in computer systems or business applications support, troubleshooting and analyzing problems
4
Skills For IS Senior Technical Manager Resume
- Extensive work experience in process based project management, and implementing metrices to manage and measure the working quantitatively
- Experience leading disaster recovery teams
- Proven ability to manage reporting, data manipulation and analysis
- Experience managing core business KPI’s
- Familiarity with logical data modeling and relational database design experience
- Related experience, at least three of which involve leading teams
5
Skills For Senior Technical Manager, Programming Resume
- Strong background and understanding of US FDA laws as well as CPSCA laws and regulations
- Experience in technical roles in Research and Development, Quality, Manufacturing, or Procurement
- Experience managing product or vendor programs in the retail or CPG industry
- Experience managing vendor compliance
- Managing experience for mobile or embedded software development
- Experience of actively managing projects/ team
- Strong adherence to agreed deadlines while maintaining a focus on quality
6
Skills For Senior Technical Manager Liquid Resume
- Experience running large, high performance 24X7 call centers
- Previous experience managing multiple individuals/teams
- Over 5 years’ experience in leading a team of more than 10 employees
- Strong understanding of HTTP, HTTPS, SSL, TLS, SFTP Protocols
- Experience working in Hadoop / Data Lake ecosystem
- Experience with DevOps and infrastructure management principles
- Experience as a senior manager on government contracts
7
Skills For Freelance Senior Technical Manager Resume
- Experience with continuous integration Tools: Maven, Jenkins
- Experience with PaaS: Docker, OpenShift, Pivotal/Cloud Foundry, Kubernetes, Ansible
- Experience with contract and organizational transformation
- Demonstrated ability to build, develop, direct, and manage a team; give overall direction, performance, coordination and evaluation
- Experience with both traditional RDBMS and Big Data Platforms
- Strongly focused on latest technology
- Demonstrable experience building high-availability scalable web applications
- B.S. in Computer Science, Engineering, or equivalent experience
8
Skills For Senior Technical Manager, Connected Devices Resume
- Strong data modeling and design background
- Experience in managing a production environment for multiple clients in a compliance industry
- Experience working with teams that have created and launched successful mobile applications
- High attention to detail, ability to manage multiple, competing priorities simultaneously
- Experience in development, Database design, ETL routine design and implementation
- Experience in creation of optimized practices and procedures for data management
- Strong sense of initiative and independence
- Experience with Informatica as an ETL tool
9
Skills For Senior Technical Manager Resume
- Extensive experience in project management standards
- A strong knowledge of mobile interface standards and general practices
- Demonstrates desire and ability to partner at all levels
- Experience managing and supporting remote/overseas offices
- Hands-on development/integration/management experience with Misys LoanIQ product
- Strong knowledge of domestic and international regulations, guidelines and industry standards in regions where are our products are manufactured or sold
- Label review and claims substantiation experience
- Experience in Private/Owned Brands
- Experience in Java / C++ development
10
Skills For Senior Technical Manager Project Engineering Resume
- Experience with Lean tools and techniques
- Municipal water and wastewater treatment experience required
- Pump station, wastewater conveyance and treatment storage design experience
- Conducts effective performance evaluations and mentors developers and senior developers through formal and informal channels
- Experience with direct management of technical team to support multiple datacenters and office networks
- Working knowledge of administering key networking technology, including the following: Campus and datacenter switching
- Leading design, development and delivery of technical solutions utilizing big data and reporting platforms
- Presenting recommendations to senior leadership, including presentations and communicating benefits
- Understanding of ITIL, including incident management, change management and configuration management
List of Typical Responsibilities For a Senior Technical Manager Resume
1
Responsibilities For Senior Technical Manager Project Engineering Resume
- Ensure proper technical documentation and change management processes are followed in a compliance environment Promote the use of a shared infrastructure and application/services roadmap to reduce costs and improve information flows
- Excellent ability to multitask and prioritize in fast paced environment
- Collect, prioritize and assign approved projects, as well as manage high visibility projects as needed
- Total 14+ years of work experience
- Software development experience in .NET (C#)
- Strong process knowledge on how to integrate security into development, CI/CD Pipeline
- Proven expertise in Web technologies (Java/J2EE/Struts), DevOps
- Creating and promoting a vibrant culture of innovation within the team and within AC through test drills and project proposals
2
Responsibilities For National Senior Technical Manager Resume
- Providing information for Technical Data Sheets, Labels and Warranties
- Build the business applications support team including: recruiting; developing and implementing support methodologies and monitoring methods
- Build technical competency of the team by providing or sending the team for technical training and/or certification
- Run all scrum ceremonies for the team, including Daily Standup, Sprint Planning, Sprint Demo, Sprint Retrospective, and Backlog Grooming
- Review design submissions by technical domain specialists and follow through the project from implementation till successful testing and commissioning
- Set technical guidelines by providing standard operating procedures or templates
- Protect Fidelity information assets by promoting the understanding and acceptance of Information Security Policy and Standards
- Responsible for deliverables for one or multiple components including resource allocation and development execution
3
Responsibilities For SCM Senior Technical Manager Resume
- Continue to drive improvements in engineering practices within the team and company wide
- Delegate and allocate resources to support new and ongoing projects
- Own the relationship with the on-shore application managers and development; reporting back to leadership and support managers in the United States
- Review design and development artefacts to ensure security quality in the products being developed
- Engage as Subject Matter Expert to support Business Development as needed
- Work with assigned BAL’s to establish project timelines, system requirements, and employee project roles
- Interacting with Product Management, Corporate R&D, Global Platform Teams, Manufacturing, Sales, Legal and EH&S functions to insure timely and successful commercialization of new technologies
- Interacting with customers to communicate R&D activities, identify new development opportunities and support product launch and problem solving activities as needed
4
Responsibilities For IS Senior Technical Manager Resume
- Monitoring cultural trends, market trends and global research activities, both industrial and academic, and initiating related test drills that lead to projects when technical and business feasibility is demonstrated
- Ensure the managers of the Operations, DevOps, Production Support, Infrastructure and IT technical support teams understand the schedules, vision and deliverables required to support the EQRS staff in their missions
- Participate on the EQRS steering committee reviewing program level deliverables
- Oversee the completion of the deliverables for the groups under the purview of the Sr. Technical Manager
- Meet with the client to provide status and have program level discussions of budget, vision, etc
- Sets systematic processes for business partners to maintain compliance to laws, rules and regulations
- Provides leadership and subject matter expertise regarding regulatory compliance for product innovation with product brief development, claim substantiation and review
5
Responsibilities For Senior Technical Manager, Programming Resume
- Provides product-specific regulatory compliance at the global, regional and state/locale-specific level to include label/pack copy review, product registration and licensing, 3rd party endorsements
- Transfers knowledge of product integrity across functional lines, promoting cross-functional teamwork and empowerment to achieve established objectives related to product integrity, technical development and regulatory compliance
- Translates strategic goals into actionable plans in the delivery of quality assurance and product and program regulatory compliance for Global Brands
- Responsible for team members career development and setting the function goals and priorities, aligning them with organization goals, and cascading this down to all employees
- Responsible for a SW release deadline by acting SW release manager
- Work with Senior architects and team leads to establish and improve SW development process
6
Responsibilities For Senior Technical Manager Liquid Resume
- Well understand client’s missions, business needs and challenges as well as the business processes through direct interaction and be able to provide the appropriate solution
- Defines and evolves system concepts and technically feasible software solutions that answer the client’s analysis challenges
- Hire, lead and inspire the Cloud Infrastructure and Mobility team
- Deliver complex projects with high quality and on-time in a matrix organization
- Coordinate with cross-functional teams (PM, DevOps, Support) to come up with technical roadmap and delivery milestones
- Provide technical direction for development, design and systems integration
- Lead and coach a team of technical domain specialists and inspire them to achieve goals
- Set KPI for each team member monitor their progress for performance review and career progression
- Provide independent review of solutions prepared by presales in terms of their comprehensiveness, whether they are implementable and allocated budget is sufficient
7
Responsibilities For Freelance Senior Technical Manager Resume
- Perform independently and communicate effectively with customers, partners and the team
- Independent and able to work under pressure in ambiguous environment
- Mentor and coach technical staff for efficient support across multiple clients and services
- Oversee the design, coding, unit testing of ETL packages, triggers, and stored procedures, views, SQL transactions and support the development and execution of test plans
- Oversee effort estimates and tracking of actual time across projects/teams to ensure proper scoping of work and its execution
- Promote the use of a shared infrastructure and application/services roadmap to reduce costs and improve information flows
- Manage the team members’ work plan: personal queues & case and tasks backlog
- Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion. Liaise with project stakeholders including executives on an ongoing basis
8
Responsibilities For Senior Technical Manager, Connected Devices Resume
- Create and manage project plans for large foundation projects
- Be an expert with Agile methodologies and deliver these processes throughout the organization
- Remove impediments, escalate issues and guide the team to resolution
- Work with Business Analysts in the US and also in the Phillippines
- Full responsibility over teams’ activities: Drive efficiency, ensure high quality deliverables and SLA
- Knowledge in Business applications
- Knowledge in System analysis - Advantage
- Technical knowledge: Web based systems, web related technologies and\or JavaScript – Advantage
9
Responsibilities For Senior Technical Manager Resume
- Manage a team of application security specialists to ensure Software applications for potential security vulnerabilities by conducting application security reviews i.e. Requirements review, Design review, Code Review and Penetration testing (Ethical Hacking), Vendor Risk Assessment
- Prepare and ImplementApplication Security Roadmap for the department
- Integrate Security into DevOps and enable security automation inCI/CD pipeline
- Liaison with Developers, Architects, Project Managers and Vendors to understand the working of an application, how effectively they are implemented and where security mechanisms are employed
- Understand the business requirements, evaluate potential products / solutions and provide technical recommendations
- Be “hands on” with technology and to contribute to the design, development and support of projects with the Security recommendations
10
Responsibilities For Senior Technical Manager Project Engineering Resume
- Evolve security review processes in accordance with Information Security Standards and market best practices
- Contribute to Enterprise Architecture in definition of the technology stack and various standards and guidelines for development teams
- Provide diligent and competent service to customers by delivering an impartial and accurate service with Integrity, honesty and in accordance with the Information Security Policy and Standards
- About 10+ years of Industry experience including team management with exposure to complete development lifecycle
- Foster security awareness and understanding in the department
- Knowledge of key security technologies i.e. Static Application Security Testing (SAST), Dynamic Application Security Testing (DAST), Application Security Firewalls
- Extensive experience with NVM media characterization data analysis and management algorithm development
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