Service Sales Resume Sample
Thomas Adams
64489 Maynard River,
Detroit,
MI
+1 (555) 169 9097
Work Experience
Service Sales Manager
09/2017
-
PRESENT
San Francisco, CA
- Lead cross functional teams to architect a solution to meet the customer's specific requirement
- Understand, and architect the solutions milestones and deliverables to provide to proposal team
- Create and present ROI for customer’s investment, as appropriate
- Prepare calculations and estimate financial impact of AS deals to Cisco, and partners for deal approval
- Adopting a continual ‘test and learn’ methodology for marketing strategies to better understand customer motivations/behaviours for retention efforts
- Developing annual marketing budgetary requirements for the department
- Leading campaign planning and development process to ensure channel objectives are met
- Promoting SSCE value proposition to core business platforms to align with the Canadian Banking strategy
- Leads and oversees the work of others within the functional area and / or branch including ongoing management responsibilities such as motivating, coaching and providing guidance to team members, adhering to departmental budgets and prioritising resource allocations appropriately, and following up on internal / external inquires
Service Sales Consultant
07/2014
-
05/2017
New York, NY
- Manage within budget parameters, continually looking for opportunities for cost reductions
- Continually evaluate distribution and establish distribution objectives for each sales territory
- The position is responsible for making an average of 12 phone calls a day into expired opportunities in order to increase company’s renewal of sales and capture rates leading to increase in non-concurrent revenue
- The position has a crucial role in the company’s marketing strategy and in promoting company’s product lines and service offering
- Liaise closely with the company’s engineers and customers on both technical and commercial issues that arise as part of the tender development process
- Lighting, electrical, sign experience or any combination of education, experience, and training which provides the ability to fulfill all job responsibilities
- Develop a positive ongoing relationship with customers to ensure that Johnson Controls is meeting their requirements to ensure long-term customer loyalty
- Develop a positive ongoing relationship with customers to ensure that Johnson Controls l is meeting their requirements to ensure long-term customer loyalty
Service & Sales Assistant
07/2011
-
05/2014
Los Angeles, CA
- Assists in the development of sales and / or service plans and the development of strategies to support the cross sell and up-sell of retail products and services to new and existing customers
- Communicates clear objectives, targets, and operational quality standards to the team
- Implements processes, policies, systems, and practices within the functional area and / or branch that contribute to effective practices
- Acts as a change agent and project sponsor for key initiatives; models HSBC’s values, sets the cultural tone, and prioritises business goals
- Effectively forecasts monthly and quarterly sales
- Directs the domestic team to effectively merchandise professional stores by securing and maintaining the best possible space
- Lead team and distributors to make fact based decisions, and to identify opportunities and threats through strong analytics
Education
University of Phoenix - Northern Nevada Campus
2006 - 2010
Bachelor's Degree in Business
Professional Skills
- Skilled at customer relations, strong business planning and excellent communication skills
- Excellent written, verbal, and face to face communication skills; including nonverbal communication skills (eye contact, rate of speech, speech tones)
- Participates in business development programs within area of specialty to enhance product knowledge, cross selling skills and relationship management skills
- Excellent communication skills, both written and verbal. Skilled speaker and representative in social contacts
- Excellent team player at all levels and strong interpersonal skills
- Customer management and presentation skills, Sales skill and soft skill associated to sales, negotiations
- Possess good problem-solving skills while being able to effectively resolve customer complaints
How to write Service Sales Resume
Service Sales role is responsible for customer, business, negotiation, interpersonal, organizational, presentation, english, selling, communications, market.
To write great resume for service sales job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Service Sales Resume
The section contact information is important in your service sales resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Service Sales Resume
The section work experience is an essential part of your service sales resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous service sales responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular service sales position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Service Sales resume experience can include:
- Proven successful and relevant services sales experience with at least 5 years of experience selling consulting services
- Excellent communication (oral, written and presentation), interpersonal skills, and problem-solving abilities required
- 10 yrs service sales experience or 5 yrs service sales experience and 5 yrs applicable MTS experience
- Strong business analysis, solution crafting, interaction management, and presentation skills
- Good communication and collaboration skills for working with enterprise and partner sales managers and their sales team, as well as C-level customers
- Demonstrated expertise and experience as Sales professional with the proven ability to establish sales of a high technology product and grow customer base
Education on a Service Sales Resume
Make sure to make education a priority on your service sales resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your service sales experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Service Sales Resume
When listing skills on your service sales resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical service sales skills:
- Exceptional communication and presentation skills, and strong interpersonal and influence skills, ability to network in a matrix organization
- Superior telephone skills and strong written and verbal English language communication skills to receive and give information and make presentations
- Easy going, good at building trustful relationship with customers, with strong communication and influencing skills
- Is important to have negotiation skills, communication, networking and market intelligence skills, proactive, active listening
- Excellent Communication Skills, Good networking and
- Excellent interpersonal, communication, teambuilding, problem solving and planning skills
List of Typical Experience For a Service Sales Resume
1
Experience For Service Sales Manager Resume
- Excellent written and verbal communication skills. Ability to use critical thinking skills
- Evidence of influencing and negotiating skills - is able to navigate complex and undefined situations
- Strong negotiation and closing skills - Ability to manage large complex Services opportunities and Customer engagements
- Strong business acumen, influencing skills and leadership capabilities
- Excellent communication skills combined with the ability to convince others and foster cooperation
2
Experience For Service Sales Specialist Resume
- Good written and spoken English language skills are a requirement
- Excellent computer skills, technically-savy
- Good network capability - capable of establishing and maintaining good networking with clients
- Handle multiple related initiatives effectively by leading and using cross functional team and resources
- Proven experience working with 3rd party lobbyist organizations and developing political action strategies wanted
3
Experience For Service Sales Executive Resume
- Action oriented, communicate effectively, customer and market orientation, innovative, problem solving, team work oriented,
- Effectively packaging and presenting solution, value proposition, ROI and pricing to customer
- Mastery of the English language and fluency in German required, including superior written and verbal communication, interpersonal and persuasion skills
- Drive process and organizational changes that improve the Service Sales team’s efficiency and effectiveness while enhancing the customer experience
- Proven experience in service sales
4
Experience For Service Sales Consultant Resume
- Computer skills: Office suite, Trane business applications ideal
- Proven sales experience within a comparable environment, focused on the development and sale of service agreements or equivalent
- Build deep technical expertise on the AppD product and the application stacks and use those skills to address customer business challenges as needed
- Prior automotive sales experience required
- Ensure CRM is effectively maintained, used and monitored
- Communication and presentation skills as well as customer orientation and goal-oriented work complete your profile
5
Experience For Service Sales Account Manager Resume
- Qualifies the technical needs of the client and relies, as necessary, on the skills of the Operations team
- Experience in the solar industry (good knowledge of customer vocabulary, pain-points, expectations and deliverables)
- Have good knowledge about market analysis, planning, development; good business acumen
- Work effectively across business and national cultures
- Over 6 years sales experience or field service experience in a Medical and Healthcare industry
- Polished communication skills- telephone, email, etc
- Experience in a customer-centric environment is required. Experience within banking or related industry considered an asset
- Manage cold calls and strict follow up on proposals to close contracts effectively and efficiently by LBPs in assigned territory
6
Experience For Manager Service Sales Resume
- Develop solid funnel of PCMS business opportunities through customer engagement, and effective market coverage
- Supporting technical background and work experience
- Writing of presentation documents and validations of offers
- Experience in building partner interlocks and also communicating analysis and business outcomes in a concise and precise way
- Assist in refining and improving metrics to monitor customer satisfaction, operational effectiveness, and financial performance
- Drive sales of major SaaS offering and explore effective GTM and selling model
- Good at organizing and methodology working
7
Experience For Service Sales Director Resume
- Experience in building and maintaining relationships at multiple levels of Partners and Customers
- Familiarity with client's organisation structure and having good contacts with client's key personnel is an added advantage
- Good understanding of technology and customer expectations,
- Several years of experience leading a major accounts
- Establish and maintain a good working relationship with all other areas of the business
- Passionate, hardworking, ambitious, strongly self-motivated; highly fond of sales job, enjoy challenge
- Strong persuasive and negotiating capability
8
Experience For Service & Sales Specialist Resume
- Significant experience in operating an indirect sales and service delivery model
- Knowledge of and previous experience working with the channel partners in the specific area
- Experience in managing complex customer services operational/delivery issues to resolution
- Proven autonomy in decision making in line with given level of authority
- Commitment to delivering a remarkable customer experience
- Experience selling long-term, large managed service deals as a solution
- Establish and maintain effective customer relationships to understand customer needs, promote customer understanding throughout the sales process
- Creates added value for the customer and ABB by using effective sales techniques
9
Experience For Inside Service Sales Resume
- Experience of managing people at least 2-3 persons
- Collaborate and co-operate with colleagues across the HSBC Canada to share best practice and ensure alignment of strategy within PFS
- Combined industry and technology experience
- Proven ability to build and maintain relationships at executive levels (CTO, CIO, CEO)
- Good at communication with customer and team member
- Anticipate customer needs. Ability to present information and ideas to others in an articulate and effective manner
- Experience developing complex, multi-service line proposals between $1M and $5M
10
Experience For Assistant Manager Service & Sales Resume
- Manage a dynamic and experienced sales team
- Is tenacious, decisive, nimble and operates with intensity
- Experience of Excel and other MS Office applications
- Periodically evaluate effectiveness of key account sales strategies and tactics
- Proactively define, measure, improve and execute the processes to enhance the customer experience
- Experience in service or sales
- Good knowledge in LV products, systems and related operation and maintenance,
List of Typical Skills For a Service Sales Resume
1
Skills For Service Sales Manager Resume
- Our client is really looking for candidates who have Strong Customer Service Skills
- Demonstrates strategic thinking and project management skills
- Demonstrated negotiation and closing skills
- Good customer relations and problem solving skills
- Demonstrates leadership, time-management, problem-solving skills
- Good PC skills, including MS Word, Excel and Powerpoint
- Passion for customer success : demonstrated collaboration skills with co-creation of new customer oriented solution to meet customer needs
2
Skills For Service Sales Specialist Resume
- Excellent communication skills (required both within Lenovo & our for channel partners)
- Excellent Project & Change Management skills
- Results oriented, operative with excellent analytical skills
- Negotiating and influencing skills
- Strong multi-tasker and experience covering a broader region (along with all the travel it requires)
3
Skills For Service Sales Executive Resume
- Create viable product configuration which meet customer needs effectively, while achieving optimum margin for GE
- Record up-keeping & written Documentation skills
- Prior knowledge of/experience with Hologic product lines and/or similar medical imaging equipment
- Proven business development and service solution selling experience
- Sales experience; 5 or more as a sales manager with a proven track record
- Successful sales and negotiation experience. Capital medical equipment sales experience is highly meritorious
- Comprehensive knowledge of computer tools / IT skills
- Demonstrated strong business comprehension and acumen
- Strong ethical standards, values and good judgement
4
Skills For Service Sales Consultant Resume
- Experience developing and executing a business plan and managing a territory as it is one’s own business
- Experience in banking or related industry in a customer service / client facing role. Mutual Fund Licensing. Requires Completion of
- Demonstrated leadership in identifying growth strategy, analyzing opportunities and gaps, motivating team to achieve sales targets
- Solid understanding of IT Service Management and the ability to map differentiated Cisco Services into existing or new IT Service setups
- Strong in building and maintaining customer focus and customer relationships
- Proven track record of achieving sales targets and accelerating growth
- Provides excellent customer service to complex customer calls by keeping up to date on training and internal communications
5
Skills For Service Sales Account Manager Resume
- Experience of developing proposals, value propositions, statements of work, and pricing models
- Proven track record selling service agreements, intangible solutions, professional services or consulting
- Experience generating and/or building a loyal client base highly regarded
- Is able to understand clients’ needs quickly and demonstrate back to the client the understanding
- Understanding of excellent Customer Service
- Strong knowledge/understanding of Elekta's product portfolio
6
Skills For Manager Service Sales Resume
- Persistent, enduring and prepared to make strong personal commitments
- Experience leading direct reports
- Preferably with pre-sales or solution selling experience
- Experience selling complex technology or service solutions to major companies
- Experience using a CRM system, to manage a sales funnel
- Experience working for an International company
- Experience in assisting internal and external customers with questions, concerns, complaints, etc
7
Skills For Service Sales Director Resume
- Ambitious, self-motivated and goal oriented with a good customer and business understanding
- Experience in dealing with large business customers
- Preferably 1-4 Yrs Experienced Employees specializing in Customer Service or equivalent. Job role in Customer Service - General or Management
- Experience in selling service product
- Experience in managing the service sales team
- Strong financial acumen with exceptional knowledge of Excel
- Building a consistent coaching strategy & executing it across the team to close competency gaps in identified development areas
- Providing quotations and assist in scheduling/ coordinating service activities with customers
- Ensuring timely reporting and accurate forecasting of sales and order activity
8
Skills For Service & Sales Specialist Resume
- Exploring and generating sales opportunity pipelines and managing sales cycle through Deal Machine platform
- Growing assigned customer portfolios to achieve and exceed annual pricing
- Selling, reviewing or in critical escalations
- Willing to work under challenging and high pressure
- Travelling: 50% of your working time
- Negotiating and delivering complex service sales and after sales projects
- Working according to Siemens 7 BP
- Defining and implementing regional Service Sales incentives
9
Skills For Inside Service Sales Resume
- Working with The EMEA Service Operations Team, ensuring Service is delivered to customers Service Level Agreements, this includes
- Ensuring analytics / Operations Produce Key customer performance statistics & presenting them at key customer Service reviews
- Leading customer engagement to develop trusted relationship with customers, and establish a deep understanding of customers’ business and operation needs
- Connecting with regional cross product company team and global team to deliver total solution and drive cross-selling
- Bring together market and industry information
- Willing to work in Berjaya Park Workshop, Shah Alam office
10
Skills For Assistant Manager Service & Sales Resume
- Willing to accept/arrange business trips frequently
- Driving Service revenues in-region to meet annual Regional Service Revenue plan
- Working with the regional Sales teams to ensure Service revenues are secured and delivered to plan
- Defining Service infrastructure improvement for Service Operations to implement and deliver
- Working with Service Inside Sales team, ensure clarity of target and practices/ownership between Service Sales Managers and Inside Sales
List of Typical Responsibilities For a Service Sales Resume
1
Responsibilities For Service Sales Manager Resume
- Demonstrated experience in effectively leading and supervising/managing technical service personnel
- Strong financial skills (i.e. costing, pricing models, business models
- Strong business development, sales negotiating, and sales closing skills
- Strong computer skills and a working knowledge and applications of Microsoft programs including Excel, PowerPoint, Access, and Project
- Good financial & analytical skills and strategic planning capabilities
- Excellent coordination, convincing, and negotiation skills
- Qualities required: autonomy, strong leadership, adaptability, interpersonal skills, responsiveness, dynamism, sense of service, listening, creativity
- Excellent Communication skills in both Italian and English
2
Responsibilities For Service Sales Specialist Resume
- GOOD COMMUNICATION SKILLS IN ORDER TO LIASE WITH FACTORIES IN THE NETHERLANDS & GERMANY
- Strong field sales and account management experience with demonstrated high proficiencies in negotiations and deal closures
- Outstanding presentation, planning and organizational skills
- Working collaboratively in a cross-functional team with diverse skill sets and internal functional priorities to achieve your strategy
- Two to four years of service contract sales or direct healthcare sales experience with strong understanding of the solutions selling process
- Enior Sales Management Experience; including both Sales leadership and cross functional/general management experience
- Proven experience of managing a team of sales engineers
- Financial skills, understanding of basic finance and service profit / loss
- Good Dealer driving experience
3
Responsibilities For Service Sales Executive Resume
- Solid experience with modern software development methodologies, with emphasis on software and hardware architecture, and infrastructure design and development
- Sales experience, customer dialogue / 2-3 years in service environment / basic experience in O&G industry
- Learn new skills, concepts and processes. Ability to negotiate and argue persuasively
- Exposure to working in a multi-cultural environment , with great communication and interpersonal skills
- Resolves customer complaints that rise above what the account executive can deal with effectively
- Highly engaging and possesses interactive skills to service customers
- Good technical knowledge with min 2 years of experience
4
Responsibilities For Service Sales Consultant Resume
- Prior sales experience with industrial sector customers
- Understand customer’s needs to effectively prepare technical and commercial proposals for them
- Experience prospecting, qualifying, solution selling and closing deals
- Experience in driving value creation and developing compelling value propositions for customers
- Clean B driving license and pertinent driving experience
5
Responsibilities For Service Sales Account Manager Resume
- Experience in leading sales and developing proposals for complex technology or service projects required
- Excellent understanding of the paper industry with emphasis on recycling and stock preparation.
- Experience with creating, building and maintain the organization
- The ability to work under pressure, dealing with conflicting priorities
- Sales mentality and experience – owning quota and driving for positive outcomes – “a closer”
6
Responsibilities For Manager Service Sales Resume
- Demonstrated success in driving and managing change and process improvements
- Individual quota carrying managed services, software or technology sales and pure hunting experience
- Customer relations/sales experience in a commercial setting
- Develop strong relationships with key decision makers and influencers within the existing customer base
- Results-driven, high winning attitude, highly analytical, excellent commitment
7
Responsibilities For Service Sales Director Resume
- Experience with driving mind set transformation
- Excellent understanding of the paper maintenance and service needs
- Demonstrate a subject matter expertise across education and learning, Adobe solutions, industry knowledge and competitive differentiators
- Financial experience of managing above $20m Service
- Service solution selling experience
- Direct experience designing large scale customer & partner businesses models
8
Responsibilities For Service & Sales Specialist Resume
- Experience selling a service or intangible or technical product
- Experience in power generation or relating industries
- Mindset, demonstrate proactive approach to given task & quick problem-solving ability
- Demonstrate proactive approach to given task & quick problem-solving ability
- Initiative with strong conceptual thinking
- Strong ability to solve financial and business problems for customers by providing high level solutions in a conceptual manner
- Posses valid NJ state motor vehicle license and safe driving record
9
Responsibilities For Inside Service Sales Resume
- Experience in industry-related engineering, sales, service, project management
- A solid understanding of legal contracts
- Several years of experience leading large scale, global Accounts
- Strong relationship in O&G Operators and Engineering companies
- Strong business acumen selling to C level
- Proven success in sales, preferably centrifugal and vertical turbine pumps or other rotating equipment
- Strong knowledge of pumps, pump hydraulics, pump systems, controls or rotating equipment and all aspects of operation, installation and maintenance
- Valid driver’s license, passport, and ability to travel as needed to meet business objectives
- PHILOS experience welcome but not mandatory
10
Responsibilities For Assistant Manager Service & Sales Resume
- Plan and prioritize personal sales activities and customer contact towards achieving agreed sales targets
- Provide Hologic service management with customer experience feedback on Hologic service products
- EXPERIENCE WITH EQUIPMENT IN FOOD PROCESSING & PACKAGING IN THERMOFORMING & VERTICAL FLOWRAPPERS
- Good working knowledge within the Motion Control market
- At least 6 months to 1 year combined customer service and technical support experience in a BPO setting
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