Software Trainer Resume Sample
Idella Torp
9944 Goodwin Divide,
Phoenix,
AZ
+1 (555) 124 8941
Work Experience
Software Implementation Trainer / Specialist
11/2015
-
PRESENT
Dallas, TX
- Educated to University diploma or equivalent
- Flexibility in working schedule to accommodate training requests is required
- Support field start up and acquisition activities through onsite training at new and acquired locations throughout North America
- Learning various systems and how they are used within National Express, especially within our field customer service centers
- Working directly with the organization’s subject matter experts to gain information needed to create comprehensive training programs
- Designing training content and updating training documentation based on adult learning principles and instructional design best practices
- Facilitating training to staff at all levels on-site or remotely via multiple delivery modes including VILT, e-learning, classroom and blended solutions as necessary using a variety of adult learning and instructional design techniques
- Develop a curriculum of training classes on the systems in scope
- Deliver training with the frequency and method that best meets the needs of the field users
Software Trainer
12/2009
-
08/2015
Phoenix, AZ
- Provide training to other Elsevier stakeholders as requested, in conjunction with new releases or introduction of agreed best practices
- Deliver online webinar and occasional face-to-face training sessions to both internal and external staff to support difficult EVISE functionality
- Related experience in training / education
- Windows 10 - Microsoft Office 2016 and basic computer skills & aptitude
- Proven success as an accountant or as supporting or training an accounting solution
- Advanced knowledge of accounting concepts and practices
- Strong knowledge of Microsoft products including Excel, Word and PowerPoint
- Deliver product training to customers in Open Registration sessions, customer on-sites and using Virtual Classroom technology
Junior Software Trainer
08/2004
-
07/2009
Phoenix, AZ
- Develop training documentation, eLearning content, job-aids
- Assisting in monitoring, evaluating, and maintaining accurate employee training records via Corporate Learning Management system
- Prior to the installation, analyzes the customers’ existing products and consults with customer to map current system to the JHA product
- Communicates the customer’s needs/expectations to appropriate personnel
- Tip Sheet Review/Development
- Responsible for the delivery of technical training to the company region’s user community
- Provide Editors with refresher training on EVISE as required
- Deliver training to new Editors on EVISE as required
Education
American InterContinental University - Atlanta
1999 - 2003
Bachelor's Degree in Design
Professional Skills
- Excellent interpersonal, communication, facilitation, presentation, and listening skills
- Excellent presentation & end-client training skills combined with an openness for travel to client sites across the US
- Experience: 3 to 5 years of software systems training and instructional design experience
- German language skills (both verbal and written)
- Interpersonal skills to interact with various customers and team members
- Experience in preparing and adapting content for multiple delivery methods including VILT, ILT and eLearning
- Instructional Design experience with a focus on delivering systems training to adult learners in a corporate setting
How to write Software Trainer Resume
Software Trainer role is responsible for travel, architecture, training, basic, microsoft, windows, software, events, multimedia, design.
To write great resume for software trainer job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Software Trainer Resume
The section contact information is important in your software trainer resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Software Trainer Resume
The section work experience is an essential part of your software trainer resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous software trainer responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular software trainer position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Software Trainer resume experience can include:
- Identifying and organizing Code Gyms, where engineers train and practice particular skills, for example TDD, BDD, Concurrency, Streams, etc
- Running programs to proactively spread knowledge and skills among our teams, with Lunch Talks, Hackathons, Meetups, Dojos and much more
- Windows 10, Microsoft Office 2016, and basic computer skills and aptitude
- Teaching experience, preferably in an adult learning environment
- Is passionate about educating and motivating engineers to maximize their skill-sets and their potential
- Related experience in training/education
Education on a Software Trainer Resume
Make sure to make education a priority on your software trainer resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your software trainer experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Software Trainer Resume
When listing skills on your software trainer resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical software trainer skills:
- Demonstrates and utilizes effective needs analysis and evaluation of skills
- Demonstrate leadership behaviors, including organization and prioritization and exceptional leadership skills
- Strong debugging and troubleshooting skills, along with SW development and architecture concepts
- Strong organizational skills with the ability to manage expectations and customer demands
- Possess strong initiative skills together with imaginative/consultative approach
- Linux navigation skills, with some shell scripting
List of Typical Experience For a Software Trainer Resume
1
Experience For Software Trainer Implementation Resume
- Technical skill and/or ability to acquire in-depth knowledge and use of our products
- Experience with SQL or MDX (MySQL, PostgreSQL, Oracle, SQL Server, Analysis Services, Essbase, Netezza etc) is an asset
- Creating programs to proactively and efficiently onboard our engineers
- Own an existing portfolio of training courses. Ensure that trainer’s manual is current and up-to-date with notes, session plans, visual aids and handouts
- Solve problems with varying degrees of difficulty
2
Experience For Professional Software Trainer Resume
- Successfully complete 5-month ITRP Training Academy and stay current on all new USPTO automation tools
- Teach in-person and virtual classes as scheduled, meeting requirements of the contract Quality Assurance Plan
- Assist in the development of new course offerings as required
- Provide product feedback to product management
- An understanding of business issues and how our Software can solve them. Ability to communicate equally well with a business or technical audience and gauge which is the most appropriate at any given time
- Translate knowledge across diverse industries and situations
- Adjust course content and discussion level on the fly based on the aptitude of the student
3
Experience For Software Application Trainer Resume
- Analytical and creative problem solving skills, questioning and feedback skills, customer service orientation and commitment to quality, responsibility, high work standards, and initiatives
- Knowledge of databases, warehouses, business intelligence systems and data analysis tools
- Work to support a localized team and report to the Director, IT Store Systems. Research, design, evaluate and deliver store systems training for all IT delivered applications, modifications and new implementations
- Responsible for complete training process from a needs assessment/analy6sis through assessment, observation and oral questioning
- Collaborate with end-users and with the training staff to deliver a structured curriculum. Ensure the quality and consistency of course content throughout a course life cycle and to develop training methodologies that enable best learning
- Evidence of ability to analyze and troubleshoot issues remotely or onsite and provide alternatives for the customer
- Is a self-starter, self-motivated and excellent communicator at all hierarchy levels
4
Experience For Software Trainer / Software Support Resume
- Represent the Technical Training department at exhibitions, seminars, etc
- Provide advice, guidance and support to corporate and franchisee stores in regards to assurance/compliance to industry workmanship standards
- Provide examples of training materials (i.e. Microsoft Office, graphics, design software, Corel, Adobe Photoshop, etc.) with ability to handle training materials production
- Evidence of self-confidence, desire to learn and ability to learn and have a passion for technology
- Strong knowledge of Affordable (HUD, Tax Credit, RD)
5
Experience For Empower Software Trainer Resume
- BA or BS from an accredited undergraduate program in IT, Science, English, or Education related field
- Partner with product support on product adoption improvement opportunities
- Is passionate about new technologies, industry trends, Big Data, AI, Cloud, IoT
- Proactively identifies the training needs of developers, testers, product managers, technical writers, and identifies areas where and how knowledge can be best shared
- Promotes conferences and training sessions outside of SAP Hybris so that the Know How is brought back to SAP Hybris
- Organizes internal and external events as well as other events to share and gain knowledge
- Remains curious about the latest technology trends
- 120 DAY GOALS
List of Typical Skills For a Software Trainer Resume
1
Skills For Software Trainer Implementation Resume
- 3) Web training experience (experience with systems like WebEx, Skype, or any other software which facilitates remote instruction) 1-2 years experience
- Effectively gives and receives feedback
- Proven track record in software application training / implementation with the ability to build and maintain strong client relationships
- Effectively utilizes multimedia technology and authoring tools
- Experience delivering web-based training
- Be a strong contributing role as part of the Conversion Team
2
Skills For Professional Software Trainer Resume
- Technical skill and/or ability to acquire in-depth knowledge and use of Tableau products
- Experience in software development and programming
- Experience developing and conducting training in adult education environment
- Experience in technical writing in order to produce training documentation or modify existing ones
- Experience learning new systems/technologies and delivering training based off of the new information
- Experience planning and running events such as Meetups, Workshops, Dojos, etc
- Software systems training and instructional design experience
- Proven success in the ability to transfer knowledge that is both technical and business focused
3
Skills For Software Application Trainer Resume
- Uses good judgment and tact
- Experience in software development
- Provide feedback on course materials and help to improve them based on delivery experience
- Solid knowledge of the Business Intelligence industry and data visualization best practices
- Delivering classroom training to educate OpenText EIM Customers
- Working closely with partners to ensure all software knowledge is current and the relationships are collaborative
- Training and teaching remote users, running group sessions and delivering the training material in a manner where it is well received and learned
4
Skills For Software Trainer / Software Support Resume
- Virtualization: OpenStack / VMware, KVM, libvirt and knowledge in L2 - L7 networking (switching, routing, application level networking)
- Organised and responsible for own time management, maximising the amount of time delivering training to customers
- Use a variety of learning/training concepts and principles is required along with knowledge of adult learning
- Collaborate with team members on planning and decision making and planning for the team
- Partner with Technical Writing and On-Demand Learning team to create learning content and materials
- Provide training in classroom, online, and elearning formats
- Deliver Software product training to customers in Open Registration sessions, customer on-sites and using Virtual Classroom technology
- In customer service/technical support and technical training to external customers on products and processes
5
Skills For Empower Software Trainer Resume
- Develop and maintain documentation and material associated with training
- Customer focused, lively and confident at talking to groups of people
- Familiar with CRM systems, LMS systems, and MS Office Suite
- Extensive mortgage industry experience with a focus on training either internal staff or end-clients on software usage, preferably within the originations space
- Quickly learn new mortgage software platforms and troubleshoot issues real-time with end-clients during in-person training sessions
- Extensive training material creation background using MS Office and online webinar platforms
- Master 4 areas of Mortgage Builder’s LOS platform and pass a performance evaluation on product features and functionalities via a live training assessment (90% or higher)
6
Skills For Software Trainer Clinical Resume
- Be able to create 5 new self-service videos for the end-client training website
- Conduct one internal MB company-wide training seminar on one of the mastered topics (interfaces) as a refresher for members of the team
- An understanding of business issues and how Software can solve them. Ability to communicate equally well with a business or technical audience and gage which is the most appropriate at any given time
- Knowledge of SAP Hybris product portfolio
- Produce training materials and learning aides by using eLearning Tools such as Adobe Captivate and/or Microsoft Office and graphic design tools such as Photoshop, Illustrator, etc
- Software development environments like Git and Docker
- Other areas needed for this role is familiarity with web services and technologies, such as HTTP, REST, and JSON
7
Skills For Junior Software Trainer Resume
- Great communication skills in order to explain new features and company actions in order to market the development team. Good documentation skills are highly important as well
- Produce training materials and learning aides by using eLearning Tools such as Adobe Captivate and/or Microsoft Office and graphic design tools such as Photo-shop, Illustrator, etc
- Experience with tools such as adobe Captivate, SnagIt, Photoshop etc
- Communicate verbally & writing in Spanish
- Facilitation experience delivering VILT, and classroom instruction to groups of varying sizes on various topics such as Oracle financials, route planning, payroll, and trip scheduling using various software packages
- Experience with learning tools and technology to develop and deliver training that includes: Articulate Storyline, Camtasia Studio, Captivate Oracle User Productivity Kit, web-based HTML design, Adobe Acrobat Professional, and other related authoring, video editing, and multimedia development/authoring tools
- Travel up to 70%. This role requires delivering onsite training to field users in addition to delivering training remotely
- BA/BS or equivalent experience and 12+ years of prior relevant experience or Masters with 10+ years or prior relevant experience. Experience supervising or leading teams or projects
8
Skills For Software Trainer Non-clinical Resume
- Well versed in creating documentation and training aids for software products
- Passionate about educating and motivating engineers
- Proactively learning the latest technology and software trends
- Practical development know how (e.g. Java, Go)
- Creative mindset, self-starter mentality as well as hands-on and agile-oriented attitude
- A technical background that can bridge the languages of the developer and user would be ideal
- Proficiency in Microsoft Windows, Word, Excel, Outlook
- Handle details accurately and in a timely manner
9
Skills For Evise / Software Trainer Resume
- Travel (60+%)
- Work flexible hours to match customer time zones
- Provide end to end software trainers (internal and vendor partners)
- Being responsibility for the full training cycle from training needs analysis and designing informative yet engaging training material through to the delivery of the learning solution
- Deliver technical training to a non-technical audience
10
Skills For Software Implementation Trainer / Specialist Resume
- Experience in the design, development and delivery of instructional material for custom employee training courses that support company products, processes and best practices
- Collaborative working and communication
- Working with the Learning Services content management team to stay abreast of new product features / functionality/launches and determine needs of product training courses and appropriate method of delivery
- Working cooperatively with other departments including Software Services, Sales, Marketing and Service
- Assist in the mentoring of new trainers and / or partners as we scale the training business
- An understanding of corporate etiquette and the ability to ask the right questions to understand true business needs is essential
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