Solution Director Resume Sample
Annamarie Pfeffer
15781 Lind Cove,
Los Angeles,
CA
+1 (555) 618 6589
Work Experience
Solution Director
10/2016
-
PRESENT
Houston, TX
- Experience supporting Alliance Partners in sell through and sell with models
- Leads team responsible for serving as advisor to the sales force, customers and potential customers regarding the resolution of technical, scientific or engineering issues that affect the sale, installation and utilization of organization products and/or services
- Technical sales presentations, technical consulting, troubleshooting, research and documentation and investigate emerging technologies
- Supports Regional Directors during sales cycle, contract renewal and discovery of customer needs
- Sales presentations, consulting, troubleshooting, documentation and productivity reports
- Experience in the use of system development strategies and project plans in a methodical and organized approach
- Experience in pre-sales activities. Demonstrated competency in writing business letters, reports, proposals, RFP responses, and project plans to support those services opportunities
- Industry vertical experience related to the solution application as required by the solution area
- Receives preliminary data analysis and incorporates into proposals as appropriate.Supports sales management by giving presentations, evaluating customer needs, performing competitive analysis, and suggesting strategy for selling CompuCom’s products and services
Customer Solution Director
05/2014
-
07/2016
San Francisco, CA
- Works with internal departments to ascertain CompuCom’s capabilities in addressing client needs
- Interviews potential clients for needs assessment. Conducts account meetings to determine appropriate strategy and to determine the best solution to meet the customers’ business needs
- Work with AE’s, region management, and pricing team to establish margin and pricing and ensures smooth hand-off to delivery teams once the contract for service is signed
- Supports sales management by giving presentations, evaluating customer needs, performing competitive analysis, and suggesting strategy for selling CompuCom’s products and services. Works with internal departments to ascertain CompuCom’s capabilities in addressing client needs
- Participates in pre-sales activities and assists Account Executives (AE’s) with sales calls to identify and qualify targeted accounts and specific sales opportunities within accounts
- Participates in planning and driving new business with assigned regional, vertical and/or strategic accounts
- Supports sales management by giving standard presentations, evaluating customer needs and providing recommendations for selling CompuCom’s products and services
- Participates in internal opportunity qualification process
- Identifies and communicates to management requirements/scope requiring solution customization (outside standard offerings)
Smart Operation Solution Director
06/2009
-
01/2014
Houston, TX
- Leads capabilities presentations of CompuCom Services, tailored to prospects and existing customer’s needs
- Leads discovery workshops to understand business issues/objectives, projects and problem statements of our prospects and customers
- Documents and presents insights and recommended solutions to clients providing value to meet business issues/objectives
- Participates in the contractual process of transacting IT Managed Services
- As appropriate, develops and maintains an area of specialization
- Keeps informed of newly-developed internal services, maintains awareness of market trends relating to IT infrastructure management and consults with prospective customers regarding CompuCom offerings
- Stays current on technology changes in the market, competitive analysis and understanding differentiators between the company and its competitors
Education
Herzing University Madison
2004 - 2009
Bachelor's Degree in Business
Professional Skills
- Able to understand CompuCom’s standard offerings at a detailed level that allows them to solution opportunities, build credibility, and discuss benefits and features to a client. This requires broad technical knowledge and some depth in one or more focus areas
- Proven skills in developing PowerPoint communication materials, e.g., Steering Committee, Point-of-View, Keynote speech, and Discussion decks
- Strong internal customer relationship-building and negotiation skills
- Proven senior client communication (director & VP above) and relationship building skills
- Demonstrate excellent financial modeling and contract structuring
- Solid understanding of the travel distribution industry with + 5 years international experience in travel industry . Agency experience an advantage
- Extensive commercial experience with a proven track record of delivering results in large, complex and global tech company
How to write Solution Director Resume
Solution Director role is responsible for travel, design, finance, negotiation, retail, credit, training, database, procurement, architecture.
To write great resume for solution director job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Solution Director Resume
The section contact information is important in your solution director resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Solution Director Resume
The section work experience is an essential part of your solution director resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous solution director responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular solution director position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Solution Director resume experience can include:
- Work independently or collaboratively with Bid Management to identify Subject Matter Experts (SME’s) required to develop Business Unit (BU) solution and cost for assigned opportunities
- Solid understanding of common consumer web engagement and monetization models, including metrics, and objectives for an online media company
- Experience of working as part of a multi-faceted project team on projects lasting 6-18 months
- A strong understanding of systems that support healthcare business operations especially claims processing systems
- Strategic Business Development, Selling or Product Strategy experience
- Proven ability to negotiate, close and implement complex advertising deal types
Education on a Solution Director Resume
Make sure to make education a priority on your solution director resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your solution director experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Solution Director Resume
When listing skills on your solution director resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical solution director skills:
- Exceptional written and verbal communication skills, succinctly document and very effectively present
- Good problem-solving skills and ability to think strategically to assess possible outcomes of deploying a particular set of strategies and tactics
- Good financial and commercial skills with ability to develop solutions that deliver compelling business cases
- Excellent interpersonal skills with the ability to work collaboratively with a broad range of internal and external stakeholders
- Proven experience planning, designing, and implementing large scale business-IT solutions
- Work effectively in an environment which is ambiguous
List of Typical Experience For a Solution Director Resume
1
Experience For Customer Solution Director Resume
- Enrich that knowledge base by harvesting industry best practices, knowledge and experience from other large accounts
- Capita operational teams to ensure our solutions are based on robust evidence operationally deliverable
- In this pre-sales role, Support the sales consulting team by providing guidance on solution design and implementation approach on Knowledge Management
- Guide our customers in developing an optimal adoption strategy for Oracle products and solutions
- Communicate in a positive and convincing manner both singly and in group presentations
- Deal with ambiguity, and given any problem come up with innovative solutions
- Lead a cross functional team of tower experts across their respective domains
2
Experience For Senior Solution Director Resume
- Work collaboratively with clients, intermediaries and internal Cognizant technical experts to build high impact solutions
- Lead a large implementation team and program, as the lead enterprise data architect, with a large healthcare payer organization
- Create/define solution architectures to meet up to large scale business problems
- Evangelize solutions and PRFT within customer organizations and to new prospects
- Mentor team members and customers to grow capabilities within customer and PRFT teams
- The client specific impacts to the client’s current business organization during the migration and immediately following the Oracle Cloud solution implementation
- Drive account planning process with sales teams and define repeatable account planning methods with Field and Partner representatives
- Drive selling behaviors to key metrics: We are driving a culture of sales excellence. This requires that we inspect what we expect. The CSD’s job is to help make this happen
- Capita sales leads to ensure our solutions are compelling and supported by appropriate sales collateral
3
Experience For Consulting Solution Director Resume
- Client service delivery and procurement teams, to understand requirements and to co-design solutions
- Capita financial and commercial leads to ensure the solution is properly costed and supports a business case which meets internal and external expectations
- Exhibit a professional presence required to command respect both internally and externally
- Fluency in English and Spanish. Portuguese an advantage
- Location : Montevideo , Uruguay
- Supports the development of partner implementers’ Cloud applications capabilities by suggesting a path forward to becoming a Go To partner and working with Alliances and Partner Enablement to to assist the partner implementer achieve that objective
- Subject matter expert in either credit risk, supply risk or compliance risk area
4
Experience For Smart Operation Solution Director Resume
- Meet travel requirements (50% above) within China
- Enterprise Data Management Policies, Procedures, Compliance and Risk Management
- Showcase our ability to provide beneficial business outcomes with our suite of Cloud solutions
- Communicate Oracle’s strategy and industry vision to our customers
- Help develop large transformational opportunities, harnessing our vast knowledge base in Solutions Development, Commercial Deal Structuring, and Program Management
- Collaborate with License and other account team members to create strategic account plans
- Leading project pre-sales & fulfilment activities– Drive and implement project delivery on credit risk management solution, compliance solution and supply management solution with deep industry know-how and strong project management skill
- Managing project team with high value delivered – Manage project team in a highly-complicated business environment to deliver high client value with stakeholder management skill
5
Experience For Monetization Solution Director Resume
- Support thought leadership establishment– Lead the solution and BD team to provide professional content in our business-related areas and deliver speeches in key marketing campaigns whenever necessary to support the establishment of thought leadership in the market
- Experience in claims processing from both a technical and operations prospective or related operational activity
- Developing financial base case to understand Clients current IT Budget
- Responsible for approvals and decisions representing the costing related to managed services factories
- Engage with Development with regard to edge technologies and platform strategies
6
Experience For Mmis Solution Director Resume
- Measure and report progress and review deliverables
- Experience of developing solutions which incorporate all the different components of a comprehensive business architecture including people, process and technology
- Experience with Pharmacy Benefits Management (PBM) solutions – both technical and operational
- Provide operational, financial, technical and managerial skills necessary to manage the process and deliver winning solutions and effectively transition projects
- Lead the Solution Design process by analyzing RFI/RFP requirements and client needs to articulate solution strategy to technical architects
- Define overall solution strategy, including transformation journey from Current Mode Operation through Intermediate Mode of Operation to Future Mode of Operation within transformative project services and large ITO Opportunities
7
Experience For Fintech Digital Wealth Solution Director Scale Resume
- Develop & manage the solution development process in alignment with Atos’ value proposition to deliver a competitive solution based on client requirements and the competitive landscape
- Lead Client facing outcome base discussions aligning the solution to the Atos value proposition
- Active engagement with the sales organization in the crafting and presentation of Atos capabilities and design leadership
- Assist with complex Client relationships at the CxO level
- Assists with the Transition & Transformation Strategy (Design/Build/Transform)
8
Experience For Enterprise Risk Solution Director Resume
- Incorporate key parameters of the solution and utilize the available benchmarks to ensure a competitive and deliverable solution is proposed
- Advocate compliance with corporate/business unit and legal strategies in SOW development
- Participate in internal and external executive briefings when required by the Engagement Team
- Provide Support of Business Development opportunities as requested
- Provide ad-hoc detailed written documentation to support proposal requests
9
Experience For Mmis Application Solution Director Resume
- Provide post-sales support as required
- Assist with the development of Statements of Work
- Assist with the development of Transition plans
- Support Transition resources with technical, operational and/or financial support
- Solution Development Responsibilities
- Specific Technologies include
10
Experience For Solution Director Trackworks Resume
- Converged technology stack
- FlexPod, vBlock, etc
- CompuCom supports Employment Equity and Diversity CompuCom Systems, Inc., a global company that provides IT managed services, infrastructure solutions, consulting and products to Fortune 1000 companies committed to enhancing their end users’ experience. Founded in 1987, privately held CompuCom employs approximately 11,500 associates. For more information, visit www.compucom.com
List of Typical Skills For a Solution Director Resume
1
Skills For Customer Solution Director Resume
- Basic research and analysis skills
- Maintain and evolve technical skills aligned to industry trends
- Adapt to changing priorities and unexpected situations
- Experience implementing enterprise ERP , HCM or CX solutions
- Strategic thinker with a strong commercial and financial acumen desplaying the highest ethical standards and impeccable character
- Develop a strong understanding of the customer's business and needs, and define the right solution to meet these needs
- Experience and demonstrable success in leading significant system or data migration projects, as an architect, is required
- Experience in: People Management, Sales Management and Sales Processes, Performance Management, Delivery of high volume short duration work packages,
2
Skills For Senior Solution Director Resume
- Experience in technical delivery, sales and business development
- Healthcare Payer experience from a business, functional and technical perspective is required
- Understanding of infrastructure services supporting application landscapes
- Drive collaboration across functions in account planning to enable greater solution selling (including identifying new product opportunities)
- Assist account leadership in proposing, negotiating and closing net-new business
- Extensive understanding of the Latin America market landscape including competitive information, key trends, opportunities and threats
3
Skills For Consulting Solution Director Resume
- Provide solution modification, if required, during Transition planning or implementation
- Coordinates proforma pricing with CompuCom’s BUs, Pricing team and Sales
- In-depth expertise of Digital Advertising and Content Publishing ecosystem
- Deep & key connections in the publishing and DA ecosystem, and core concepts surrounding Return on Ad Spend (ROAS)
- Drive solutioning for complex deals involving multiple service lines and technical domains as part of RFI, RFP and informal deal processes
4
Skills For Smart Operation Solution Director Resume
- Provide frequent feedback in a form that is most useful to people receiving it
- Take ownership for the quality of the tasks/work being performed; continuously look for ways to improve value
- Think matters through before acting
- Detailed knowledge of processes and automation including Sabre, competitor and third party products and solutions
- Drive the execution of programs in support of the industry marketing strategy, business plans, and forecasts for assigned solutions and cloud products
- Maintains current status of customer specifications for existing and future solutions
- Identify, evaluate, and recommend marketing opportunities in support of solution and GTM objectives
5
Skills For Monetization Solution Director Resume
- Time management and the ability and tenacity to consistently hit challenging deadlines
- Participate in the creation of new Professional Services packages, business development programs, and sales collateral. Provide input into pricing strategies
- Develop and maintain standard templates for Statements of Work and Pricing Sheets related to the solution
- Perform role as Professional Services interface to functional area client representative during the sales process
- Provide solution presentations during sales cycle as appropriate
6
Skills For Mmis Solution Director Resume
- Cultivate synergistic relationships with other vendors and consulting organizations
- Apply more complex mathematical concepts to the design of business solution applications
- Work closely with Market Unit sales leadership to prioritize their time and presales activities and investments on the most impactful revenue generating opportunities and priorities of the region
- Spend time with customers and be deeply engaged with the customer in strategic accounts, actively participating in customer meetings and serving as an evangelist and leader for the team
- Own the opportunity execution plans, aligns resources to opportunity activities and establishes due dates and milestones to ensure successful team execution of customer deliverables
- Own the quality of the Solution specific deliverables (presentation, demonstrations, etc.) and the overall outcome of the Solution Proof phase of the opportunity pursuit. CSDs hold themselves and others accountable to the standards established via Best-Run for delivering memorable customer engagements
- Serve as the single point of contact for the Account Executives in support of sales opportunities. CSDs work closely with AEs to qualify the opportunity, collaborate on the selling strategy and presales process and determine the level and extent of presales engagement
7
Skills For Fintech Digital Wealth Solution Director Scale Resume
- CSDs own the opportunity execution plans, aligns resources to opportunity activities and establishes due dates and milestones to ensure successful team execution of customer deliverables
- CSDs own the quality of the Solution specific deliverables (presentation, demonstrations, etc.) and the overall outcome of the Solution Proof phase of the opportunity pursuit. CSDs hold themselves and others accountable to the standards established via Best-Run for delivering memorable customer engagements
- Prioritize work assignments and process paperwork promptly and accurately
- Demonstrates a sense of urgency and energy to achieve results
- Define problems and solve practical problems, collect data, establish facts, and draw valid conclusions
8
Skills For Enterprise Risk Solution Director Resume
- Experience of designing and leading internal and external presentations
- Consulting business experiences
- Project management experience in large scale consulting projects
- Experience working in a IT organization, specifically in the areas of sales, contract management or deal desk environments
- Cloud Services (i.e. IaaS, PaaS, SaaS, etc.)
- Cloud Enablement (Apprenda, Pivotal, Cloud Foundry, etc.)
- Digital Data Center (DDC)
- ITSM / ITSSM (ServiceNow, BMC, CA, etc.)
- Microsoft Management and Operational Tools
9
Skills For Mmis Application Solution Director Resume
- Work well with or without close supervision
- Recognize key issues in problems and use sound judgment in their resolution
- Deal with a variety of concrete variables in situations where only limited standardization exists
- Converged technology stack (FlexPod, vBlock, etc.)
- Ensures the accuracy and timeliness of the solution opportunity data in CompuCom systems.Contract Management Responsibilities
10
Skills For Solution Director Trackworks Resume
- Proven ability of influencing cross-functional teams within a matrix organization with strong internal and external customer relationship-building and negotiation skills
- Extensive people leadership experience with ability to motivate and lead effectively and natural ability to inspire and motivate sales and commercial teams through both emotional and analytical intelligence
- Excellent problem solving, identifying and understanding key client issues and developing innovative and compelling solution
- Experience of working in a client facing role, in a sales focussed or operational delivery role
- Engage with Product Marketing to drive industry messaging ahead of scheduled release, assisting others to manage commitments and resources
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