Stewarding Supervisor Resume Sample
Ottilie McCullough
105 Kris Overpass,
Los Angeles,
CA
+1 (555) 826 5786
Work Experience
Executive Stewarding Supervisor
01/2018
-
PRESENT
Chicago, IL
- Strive to exceed guest expectation and take the culinary team going from good to great. Always act in a professional manner using the company’s Mission, Vision and Values
- Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact
- Delegates daily work assignments and responsibilities
- Comply with Four Seasons’ Work Rules and Standards of Conduct
- Count and record accurately
- Previous leadership experience in food and beverage
- Motivate and direct employees
- A Valid Alberta Driver’s License
Stewarding Supervisor
11/2010
-
07/2017
Chicago, IL
- Obtain/maintain alcohol awareness certification and food handler’s permit
- Conducts pre-shift meetings with team members and reviews all information pertinent to the day’s business. Inspects appearance criteria of team members, rectifying any deficiencies and ensuring compliance with Company dress code
- Provides feedback to team members on their performance. Handles team member’s challenges, counsels’ employees and administers progressive discipline according to Company and Union guidelines
- Previous experience in a Stewarding environment required
- Acts as the departmental trainer and creates training plans
- Assists the Chief Steward in developing and maintaining an up-dated operation manual for the Stewarding section
- Attends and participates in daily briefings and other meetings as needed to obtain optimal results
- Enforces the hotel and department regulations, policies and procedures
F&B / Stewarding Supervisor
12/2005
-
09/2010
Philadelphia, PA
- Monitors the par-stocks of all material and equipment
- Always act in a professional manner using the company’s Mission, Vision and Values
- Supervise all, stewards and night cleaners ensuring that everything is prepared for banquet functions
- Assures that boxes and trash are removed at the appropriate times from the kitchen
- Assigns and does as required to ensure discrete trash removal from Muffin pan at appropriate times of low business and guest flow
- Monitor needs in all kitchen and hall areas
- Check cleaning standards of all glassware, china, make sure all silver and copper are polished and in place for dining room service
- Double check all stewards work assignments for quality, quantity and those procedures are in place
- Control breakage and chemical costs. Monitor cleaning standards
Education
Naropa University
2001 - 2005
School's Degree in Performance
Professional Skills
- Strong communication skills, to be able to interact/instruct a Stewarding team of diverse nationalities
- Excellent training delivery skills for colleagues from multicultural backgrounds
- Refined communication skills. Strong written and verbal English communication is required. Additional languages are beneficial
- Willing to be trained or prior 1 year related experience
- Prior knowledge of kitchen and floor cleaning equipment and experience in working with banquets, restaurants, and kitchens
- Experience training and developing employees with limited education/experience
- Experience: At least 2-4 years practical experience with 2 years in a stewarding management position
How to write Stewarding Supervisor Resume
Stewarding Supervisor role is responsible for training, languages, leadership, basic, security, compensation, reporting, insurance, events, software.
To write great resume for stewarding supervisor job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Stewarding Supervisor Resume
The section contact information is important in your stewarding supervisor resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Stewarding Supervisor Resume
The section work experience is an essential part of your stewarding supervisor resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous stewarding supervisor responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular stewarding supervisor position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Stewarding Supervisor resume experience can include:
- Computer Skills, including a good knowledge of Word, Excel, and Birch Street
- Communicate effectively with Chief Steward, Executive Chef, Sous Chef and other Team Members as required
- To train the steward on his shift effectively for the area of weakness
- Having a passion for heart of house and taking ownership of the associate experience
- WHMIS Training, Transportation of Dangerous Goods Training
- Operate, maintain and properly clean dishwashing machine, sinks, floor cleaning equipment, and silver burnisher
Education on a Stewarding Supervisor Resume
Make sure to make education a priority on your stewarding supervisor resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your stewarding supervisor experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Stewarding Supervisor Resume
When listing skills on your stewarding supervisor resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical stewarding supervisor skills:
- Possessing a good understanding of how to supervise teams effectively
- Effectively supervising the Stewards to ensure the smooth running of the Kitchen and restaurant operations
- Two or Three previous experience in Stewarding or previous supervisory experience
- Prior stewarding experience
- Listen effectively, speaks, read and write English clearly to ascertain and document important information
- Communicate effectively with superior, steward staff and other section head
List of Typical Experience For a Stewarding Supervisor Resume
1
Experience For Executive Stewarding Supervisor Resume
- Previous experience as Stewarding Supervisor
- Inspects all machines to ensure that they are in good working condition
- Ensuring the execution of a rotating cleaning calendar for special cleaning projects and managing staff to clean accordingly
- Servicing and interacting with staff of Stewarding and other job related departments
- Providing support and working closely with own department superiors and colleagues
- Reporting to the Executive Steward with all breakages, cleaning supply consumption, etc
2
Experience For Overnight Stewarding Supervisor Resume
- Bending/reaching: 6-8 hr/day
- Maintaining controls to guard against theft and waste
- Washing of all smallwares, make sure all items are free of food, debris and properly sanitized
- Keeping all related filing and reports concerning HACCP up to date in a professional manner
- Attend any Stewarding related meetings (menu reading, operational care meeting, etc.)
- Assists the Chef and Banquet Captain in setting up buffets, plating meals and transporting food to proper locations
- Dispersion, retrieval, cleaning, storage and sanitation of smallwares for all catering, restaurant and concession areas
- Assists in set-up, breakdown and cleaning of function rooms to the desired specifications set forth by the catering & convention department
3
Experience For Senior Stewarding Supervisor Resume
- Assists in making schedules and assists in controlling payroll
- Provide direction and manage all aspects of the stewarding in all capacities thereby ensuring top efficiency and high guest satisfaction
- Extensive cleaning and dishwashing knowledge
- Appoint a steward after each meal period to sweep and mop the kitchen and during meal periods as needed
- Supervise floor during operation
4
Experience For F&B / Stewarding Supervisor Resume
- Oversee and assist with the proper cleaning, rack and distribution of all china, silver and glassware
- Monitor and handle guest complaints, ensuring guest satisfaction
- Attend all meetings and training as requested by Manager
- Responsible for implementing Aramark’s policies and procedures
- Follows facility’s safe food-handling guidelines
5
Experience For Stewarding Supervisor Resume
- Checks condition of dishwashing machine and its detergent dispenser and rinse additive injector makes hourly supervision of all kitchen areas
- Conduct daily briefing for steward staff on his shift
- Monitors and controls issuance of F&B operating equipment’s under his shift
- Trains staff on proper use and dilution and dosage of all kinds of cleaning detergents
- To assist the steward on his shift for special cleaning program or big event
- Minimize the wastage of all operating supplies, in particular chemical
6
Experience For Executive Stewarding Supervisor Resume
- Active on all hotel activities such as team building, sports, etc
- Handles Cast Member complaints with the intent of resolving situations to the satisfaction of all parties
- Assists with inventories and record keeping of all dinnerware, glassware, flatware, and linen used by the Food and Beverage Department
- Ensure that all areas are clean and operating efficiently at all times
- Provide on-the-job training to any Aramark employees
- Maintain cleanliness in all areas including counters, sinks, utensils, shelves and storage areas
7
Experience For Overnight Stewarding Supervisor Resume
- Ensure that the hygiene and cleaning standards are maintained
- Ensures that products do not leave the kitchen with out being correct and completed
- Assist with delivering products to assigned locations. Store in sanitary fashion
- To be responsible for a high standard of sanitation throughout the Stewarding areas
- Responsible for storage, requisitioning of all materials and equipment
- In conjunction with the Executive Steward, establish standards of performance for the Stewarding Department
- Ensure dish machines are operating at maximum efficiency
- Ensure operating service departments are equipped with the necessary tools to service their guests
- Review staffing and business levels in the hotel and adjust schedule as needed
8
Experience For Senior Stewarding Supervisor Resume
- Supervise the Stewarding Team; keep Kitchens and the back of house areas clean and tidy at all times
- Work to continually improve Guest Satisfaction by ensuring a five star approach to back of house areas
- Pro-actively commit to energy saving practice
- Ensures that silverware, glassware, chinaware, pots and pans are properly washed, cleaned, dried and stored according for established standards
- Assists in preparing inventory lists for inside/outside Banquets and checks inventory again upon completion of Banquet theme nights, functions etc.
- Ensures that the use of chemicals and detergents used for the Stewarding operation are properly kept in a neat and orderly fashion
- Ensures that personnel handling tableware, silverware, glassware and equipment in established manner to minimize breakage
9
Experience For F&B / Stewarding Supervisor Resume
- Assist the staff in executing daily functions
- Ensure that labor is being productive
- Aid in taking chemical inventory
- Aid in taking Quarterly Inventory
- Train new stewarding staff on departmental procedures/standards as needed and keep up with their progress
10
Experience For Stewarding Supervisor Resume
- Inspects the kitchen, dish washing area and staff canteen regularly
- Supervises the Stewarding employees on their work performance
- Checks the attendance of the Stewarding staff
- Assists the Stewarding staff as and when necessary
- Implements all cleaning schedules and other work programs
- Controls all floor operating items and equipment
List of Typical Skills For a Stewarding Supervisor Resume
1
Skills For Executive Stewarding Supervisor Resume
- Coach and counsel stewards effectively
- Effectively communicate with department managers, team members and employees
- Good understanding of Month-End Process, including but not limited to preparation of financial statements, accruals and journal entries
- Experience in a Stewarding department
- Stewarding Supervisor experience
- Five (5) years of experience in stewarding, kitchen maintenance, kitchen operations or similar
- Two years of Stewarding experience
2
Skills For Overnight Stewarding Supervisor Resume
- Has previous experience in stewarding department
- Previous supervisory experience in a fast paced hotel Stewarding Department
- Upervisor experience, food handler certification required (or able to obtain)
- Good command of spoken and written English is preferable
- Experience in similar role
- Meet deadlines and complete tasks with good attention to detail
- Strong knowledgeable of HACCP
- Strategic, analytical and have solid business acumen
3
Skills For Senior Stewarding Supervisor Resume
- Food & Beverage, and/or Culinary experience
- Conduct effective meetings as scheduled, with all the stewarding staff
- Motivate a strong team within stewarding department
- Experience in hotel food and beverage
- Bending/Reaching: 6-8hr/day; Pushing/Pulling: 6-8hr/day
- Being organised and proactive in managing and completing tasks
- Standing: 6-8hr/day; Sitting: 2-4hr/day; Walking: 6-8hr/day
4
Skills For F&B / Stewarding Supervisor Resume
- Overseeing the cleanliness and maintenance of all heart of house areas during your allocated shift
- Assessing the performance of all Stewards and provide feedback and training accordingly
- Operating equipment using safety procedures
- Keeping track of service’s operating cutleries and crockery to ensure par level for smooth operations
- Servicing and interacting with outside service providers
- Pushing/pulling: 6-8 hr/day
- Working knowledge of applicable sanitation standards
- Ensuring the standards for hygiene in all food venues and kitchens are met
5
Skills For Stewarding Supervisor Resume
- Controlling chemical usage and the minimisation of breakages
- Training of stewards and night cleaners
- Check the next day morning events and make sure that the chafing dish and other kitchen equipment being prepared
- Supervises the Stewarding team to include efficient staffing, team member development and training, performance management and policy enforcement
- Maintain and update stewarding schedules and inform management of overstaffing or understaffing issues
- Financial, coaching, delegation, and planning
- Able to work weekends, holidays and evening hours according to business needs
6
Skills For Executive Stewarding Supervisor Resume
- Maintain cleanliness of the staff canteen, maintenance and storage of operating equipment (china, silver, glassware) including utensils
- Assist in setting up and carrying out inventories
- Assist in maintaining all kitchen equipment and dish machines in proper working order
- Ensure and control usage of cleaning supplies and maintain handwashing facilities in kitchens
- Assist inventory clerk on the organization, maintenance of the general storeroom’s operating and cleaning supply stocks
- Supervise the steward in maintaining cleanliness, orderliness and sanitation of kitchen areas and other areas of responsibilities during his shift
7
Skills For Overnight Stewarding Supervisor Resume
- Assists in the implementation of House Rules and Regulation and F&B Policies and Procedures on proper handling of operating equipment’s
- To work closely with other employee especially head section of each outlet /kitchen concerning distribution of operating equipment or kitchen utensil
- Ensures the safe operation of kitchen equipment and environment by checking for and reporting safety hazards to the lead, seasonal manager or manager promptly
- Lock and secure all products before leaving building
- Uphold Kitchen cleanliness and hygiene of your kitchen and lead by Hygiene Officer, including physical cleaning of areas as required
- Ensures that all reporting colleagues maintain a high standard of personal hygiene and grooming at all times
- Ensure that safe working practices are being followed by staff
- Monitor staff to assure that they are following established safety and infection control policies and procedures including body mechanics and ergonomics
- Communicate in English with guests, co –workers and Management, to their understanding
8
Skills For Senior Stewarding Supervisor Resume
- Class 5 Drivers License, with a comfort level driving a company vehicle of up to 1-ton
- Work standards and productivity, communication, interpersonal and intercultural relations, decision making, and dependability
- Stand and walk for up to 8 hours including up and down stairs
- Kitchen operations or dishwashing
- Ensure the proper use of and preventative maintenance of all machinery and equipment used by the Stewarding department
- Responsible for the proper cleaning, rack and distribution of all china, silver and glassware
- Minimize breakage of circulating equipment
- Gain understanding of the departmental goals and financial targets and support manager to achieve these targets
- Accurately and promptly fulfilling guests’ requests
9
Skills For F&B / Stewarding Supervisor Resume
- Maintain Mop Stations in each kitchen with 2 mops/buckets, 2 brooms and proper cleaning solutions
- Monitors established pars and inventory of supplies through daily monitoring
- Assists in work procedures and expedites workflow to all Stewarding employees, to include floor operations, policies and procedures
- Ensures established quality assurance procedures are acceptable to health department and customer service standards in Stewarding department
- Supervise the Stewarding Team Members
- Support the Heart of House team in training and development
- Ensure the Heart of House areas are maintained to the highest cleanliness standards and ensure cleaning schedules are followed and completed
10
Skills For Stewarding Supervisor Resume
- Ensure that equipment is prepared and operational for the current and following day's work
- Supervise department colleagues to ensure all hotel policies and procedures are being followed
- Assist with food dish-up, completing set-up sheets, assist with set-up and break-down for various events
- Lead, teach, coach and inspire a team of up to 50 staff, including dishwashers, van drivers and equipment stockers
- Assign work stations to all colleagues during line-up and pass on relevant information
- Ensure that colleagues are following the proper procedures and standards set in place by the department and the hotel
List of Typical Responsibilities For a Stewarding Supervisor Resume
1
Responsibilities For Executive Stewarding Supervisor Resume
- Sustained and proven leadership experience in a similar high volume environment
- Demonstrable skills in strategic vision and execution
- Responsible for assiting the Executive Steward with the efficient and effective running of the Steward Department
- Valid Food Safety Certification is required
- The ability to assist in setting up and carrying out inventories
- Assist in other culinary or stewarding functions similar to a Front of the House Steward, Back of the House Steward, Kitchen Steward, Cook I, II and III
- Supervises the daily operations, prepares for special events and ensure that staffing is managed daily
2
Responsibilities For Overnight Stewarding Supervisor Resume
- Ensure that all areas supplied with a sufficient supply of paper, detergent products and cleaning products
- Maintains all aspects of the Hotel looking clean and professional
- Requisition of items which need to be replenished due to breakages or replacement
- Oversee the cleanliness of all Food and Beverage outlets and the Colleagues’ Cafeteria
- Completes the required daily financial tools and reports
- Manage the Cleanliness and Maintenance of all F&B equipment in use and in store according to set standards and to ensure smooth functioning, customer satisfaction under the general guidance of the Executive Chef in accordance to the Hotel’s Policies and Procedures
- Liaise with the Kitchen Team to ensure correct equipment is ready for service
- Coordinate the daily pot wash and dish wash responsibilities
- Assist in the location, movement an storage of operational equipment
3
Responsibilities For Senior Stewarding Supervisor Resume
- Ensure team members adhere to all health an safety and hygiene regulations
- Promote overall cleanliness, sanitation and compliance with state and local health regulations
- Educate employees on current safety procedures to ensure compliance with all health and safety regulations
- Ensure all colleagues arrive for their shift on time, well groomed and ready to work
- Assist in the correct use of all chemicals within the department and outlets
- Conduct individual development discussion and performance reviews as assigned
- Conduct performance discussions and ensure all progressive corrective actions forms are completed
4
Responsibilities For F&B / Stewarding Supervisor Resume
- Assist outlets and kitchen teams with requests for resources
- Ensure all equipment is cleaned, maintained and properly stored
- Make sure the kitchen crockery and other equipment is organized on the proper place or shelves
- Maximize productivity from all steward staff under his shift
- Participates with all staff committee and other sports activities to promote the hotel’s image
- Coach and counsel all steward personnel under his shift
- Motivates the steward to grow within the hotel
5
Responsibilities For Stewarding Supervisor Resume
- Evaluates the performance of staff assigned to him
- Reports to the Chief Steward or Assistant Chief Steward of daily accomplishment and daily losses and breakages
- Oversees all kitchen cleaners, dish washers, stove cleaners, and pot washers on assigned shift
- Ensures that Cast Members comply with all departmental/hotel safety and sanitary procedures
- Counsels Cast Members in accordance with company policy and documents all actions taken
- Prepare event space and equipment pull before event
6
Responsibilities For Executive Stewarding Supervisor Resume
- Oversee dish rooms in designated areas
- Report all equipment problems and maintenance issues to management
- Make shift report as required by the Executive Steward
- Support Executive Steward in equipment inventory
- Revise daily banquet event order (BEO) for changes
7
Responsibilities For Overnight Stewarding Supervisor Resume
- Teach employees importance of/and how to interact with internal/external guests and courteously solve internal requests
- Move, carry and place objects weighing up to 50 pounds without assistance and move, push, pull objects weighing up to 100 lbs. Stand or walk for an extended period or for an entire work shift
- The ability to maintain the wash ware operation to ensure proper supply of clean silverware
- Works with the kitchen and food and beverage team to continually improve guest and associate satisfaction by ensuring a five star approach to back of house areas
- On a daily basis, ensure that kitchen and equipment is clean, sanitized and put away as instructed by the Executive Chef/Manager
8
Responsibilities For Senior Stewarding Supervisor Resume
- Ensures completion of sanitation check lists
- Ensures that the area is ready to serve food 30 minutes before guests arrive
- Ensure compliance with departmental policies, rules and regulations
- Report any shortages or substitution immediately to kitchen manager
- Maintain an adequate level of paper goods such as paper towels, hand soap, toilet paper and anything else needed as determined by a lead, supervisor, or manager
- Completion of daily, weekly and monthly cleaning schedules as assigned by a lead, supervisor, seasonal manager or manager
- Report any shortages or substitution immediately to a manager
- Strain and/or drain fryers as needed and properly dispose of old grease
- Assist in any other task as assigned by a lead, supervisor, seasonal manager or manager
9
Responsibilities For F&B / Stewarding Supervisor Resume
- Assist with receipt and rotation of deliveries, Check quality of incoming products including temperature of perishable goods. Identifies and stores meats, poultry, seafood, pasta, starches, dairy products and all other food items
- Supervises the day-to-day operation of a group of stewarding areas and communicates to the Stewarding Manager any relevant information
- Understand importance of proper cooking and storage procedures
- The Stewarding Supervisor reports directly to the Chief Steward and he/she oversees all aspects of the Stewarding operation, including forecasting, scheduling, training and motivating stewards
- Safely utilizes and stores all cleaning compounds, chemicals and materials including soaking solution utilizing the correct protective clothing
- Organizes work assignments, makes recommendations in regards to training, performance evaluations, and disciplinary actions
- Ensures all staff is well trained and follows the Four Seasons standards and procedures in all their interactions
10
Responsibilities For Stewarding Supervisor Resume
- Supervise and coordinate the activities of all stewards, both permanent, seasonal and outsourced, to ensure the smooth and efficient operation of the department
- Ensure the neatness, cleanliness and order of all kitchens, back of the house areas, storage areas, employee dining room, Stewarding Department machinery, compactor room, carts and tables through constant monitoring and a vigorous cleaning schedule; Maintain controls against theft and waste
- Flexible availability to work various shifts needed, including but not limited to, days, nights, weekends and holidays
- Ensures that the employee dining room is well stocked, kept clean at all times
- Discusses with the Catering & Conventions Manager all details of the functions and plans for smooth service
- Inventory for the consumption of all cleaning material
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