Stock Associate Resume Sample
Vincent Murphy
67652 Annalise Parkway,
New York,
NY
+1 (555) 238 1992
Work Experience
Stock Associate
05/2015
-
PRESENT
Phoenix, AZ
- Show a thorough understanding of Levi Strauss & Company’s history and heritage
- Provide exceptional customer service to every Levi’s® Store customer using The 3C’s of Success
- Comply with Levi’s® Stores cash handling guidelines
- Assist in maintaining store appearance in accordance with Levi’s® Stores visual presentation standards and general housekeeping procedures
- Dynamic and motivating personality
- Safe, well-groomed appearance and a friendly and professional relationship with our customers and colleagues
- Strengths in all areas of back of house operations
Seasonal Stock Associate
02/2009
-
01/2015
Detroit, MI
- English language skills required due to English BOH systems
- Receives and processes all new merchandise shipments
- Ensures all merchandise in stock rooms and on store shelves meet company standards
- Assists in floor moves and ensures merchandise meets company shipment 24 hour guidelines
- Processes and reports merchandise damages and discrepancies
- Controls store shrinkage of all merchandise
- Follows all safety protocols directed by the corporate office
CB Stock Associate
01/2003
-
11/2008
Los Angeles, CA
- Assist customers as required by store demand
- Assists in maintaining store in a presentable condition, and supports management and sales team at all times
- Knowledge of safety rules
- Adhere to loss prevention censoring guidelines
- Works under general supervision with detailed instructions provided for new work
- Position has some variety in terms of customer contact and needs
- Applies basic support or technical skills
Education
Strayer University - Knoxville Campus
1998 - 2003
School's Degree in Business
Professional Skills
- Strong organizational skills pertaining to all store product
- Previous retail stock management experience, numeric skills
- Be confident with excellent verbal communication skills
- Excellent communication skills & ability to provide world-class customer service at the back door
- Basic math, organization skills and ability to operate a Point of Sale (POS) system required
- Great communication and optimistic problem-solving skills
- Good communication skills, basic math
How to write Stock Associate Resume
Stock Associate role is responsible for basic, excel, word, customer, training, retail, english, assembly, credit, mac.
To write great resume for stock associate job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Stock Associate Resume
The section contact information is important in your stock associate resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Stock Associate Resume
The section work experience is an essential part of your stock associate resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous stock associate responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular stock associate position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Stock Associate resume experience can include:
- Customer-Centric - guiding our customers through the RTR journey while listening to their needs, and communicating effectively with empathy
- Utilize knowledge and skills garnered from requisite training
- Prior experience in retail stockroom preferable
- Processing merchandise transfers, consolidations and correct disposition of customer returns
- Responsible for creating an experience for every client by providing best in class customer service and supporting front and back of house functions
- Provides excellent client service by anticipating the client’s needs, exceeding expectations, and adhering to the ANN INC. service standards
Education on a Stock Associate Resume
Make sure to make education a priority on your stock associate resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your stock associate experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Stock Associate Resume
When listing skills on your stock associate resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical stock associate skills:
- Operate all equipment necessary to perform the job, including phone systems, inventory-control computer systems, sensor-tag remover, and all other office equipment
- Effective communication skills enabling him/her to converse with employees, customers, and Supervisors
- Possess strong communication and interpersonal and influencing skills
- Working knowledge of basic skills in Excel and Word
- Working knowledge skills in Excel and Word
- Supporting prioritization and product flow activities to achieve sales and customer experience objectives
List of Typical Experience For a Stock Associate Resume
1
Experience For Seasonal Stock Associate Resume
- Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership
- Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs
- Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed
- Strong communication skills and comfortability with computer/store systems
- Excellent customer skills.
- Reports to a member of the leadership team. Receives daily direction from store leadership and collaborates effectively across store teams
- Retail stock experience
- Demonstrates SHOW basics in all interactions with guests
- Previous work experience, preferably in an operations capacity
2
Experience For Overnight Stock Associate Resume
- 6-12 months stock room experience
- Stock-related experience in a high volume, customer-driven retail environment
- Retail/client service industry experience, preferrable in a strockroom capacity
- Processing customer deliveries
- Driving towards meeting or exceeding personal/team goals and measures
3
Experience For CB Stock Associate Resume
- Be mobile in a store including standing, walking, bending, squatting, kneeling, reaching, and or twisting, for up to eight hours or more per day
- Prepares merchandise for floor or liquidation (e.g. tagging/retagging, restocking, verifying prices, processing damaged
- Assist in all areas of stock, including shipping, receiving protocol/policies and all shipping/ receiving related paperwork
- Comfortable with physical work -- lifting boxes, climbing latters, standing/walking for long periods of time
- Assist in all areas of stock, shipping, receiving protocol/policies and all shipping/ receiving related pap
- Maintain back stock areas by unpacking, organizing and rotating merchandise
- Accurately ticket merchandise including markdowns, re-tickets, and replacing missing tickets
- Timely receiving and processing of all incoming shipments
- Timely receiving and processing of all incoming shipments, transfers, RTV’s and repairs
4
Experience For Dior Stock Associate Resume
- Assists in cleaning up the store and stockroom during closing shifts
- Create a relaxed destination - Process store merchandise to the selling floor; replenishing floor with inventory and providing product knowledge for our guests
- Removes all packing material and waste product disposing in proper receptacle
- Assist in packing or wrapping customers’ merchandise, when necessary
- Participates in all aspects of merchandise coordination including: stock receiving and replenishment
- Supports maintaining a clean, organized and efficient stockroom while adhering to Vince standards and safety requirements
- Participates in all aspects of merchandise coordination including: stock receiving and replenishment
- Greets all customers in a timely and engaging manner, assists customers in making their purchase
5
Experience For Temporary Stock Associate Resume
- Counts, inspects, and checks in merchandise, including applying sensor devices as needed
- Track the inventory using an existing spreadsheet
- Perform a variety of operational activities which included, but are not limited to; processing, labeling and assembly of merchandise
- Receive and process all incoming and outgoing merchandise deliveries the same day as receipt
- Help solve problems and make informed decisions that affect the service and productivity of the shipping and receiving area
- Maintains the sales-floor, fitting rooms and cash-wrap by completing assigned tasks
6
Experience For Lead Stock Associate Resume
- Assist store team with re-stocking and replenishing merchandise on the sales floor
- Promotes a safe working and shopping environment
- Assist in all areas of stock, shipping & receiving protocol / policies related paperwork
- Assists in maintaining and ordering supplies used with in the store
- Accurately receiving and processing stock deliveries
- Adhere to opening, mid-day and closing Operations checklist
- Work a flexible schedule to meet the needs of the business, including early morning availability
- Supports Stock Manager in coaching and assisting a stock team when Stock Manager is not present
7
Experience For Store Stock Associate Resume
- Observes proper safety procedures in the stockroom, particularly when lifting and moving heavy items
- Assists managers and associates in preventing theft and maintaining proper inventory
- Assist and support the execution of the store’s seasonal and weekly floor plans under the direction of the Merchandising Manager/Merchandising Team Lead
- Systematically receive and unpack incoming shipping manifests/transfers
- Confirm all incoming and outgoing shipments in the system
8
Experience For Stock Associate Gucci Aventura Resume
- Replenishes merchandise as needed by taking product from the bulk racks and takes them to the appropriate location on the selling floor
- Controls the damaged merchandise and mis-mate inventory by processing according to company standards in a timely manner monthly
- Meets Company/Divisional merchandise processing expectations through time management, organization and adherence to ANN INC. Standard Operating Procedures
- Work with the shipping and receiving team to unload, unpack and sort merchandise
- Cut merchandise, including but not limited to, paper, canvas, muslin, silk screen mesh and vinyl in back stock and/or warehouse location
- Work in a fast paced, high energy environment meeting productivity goals and standards
- Works with a sense of urgency, making decisions that help meet needs of business
- Participate in store meetings and training seminars as necessary
- Assist in completing price changes within the boutique
9
Experience For Stock Associate / Merchandising Team Resume
- Help solve problems and make informed suggestions that affect the service, and productivity of the receiving area
- Complies with all Company policies, procedures and best practices with regards to merchandise processing
- Ensure shipping supply levels are maintained
- Maintain the housekeeping of the store
- Work a flexible schedule that meets the needs of the business; could include overnight, evening, weekend and call-in shifts
- Flexibility with work schedule- evening & overnight availability needed
- Achieve sales goals as supplied by management. Maximize sales through assisting customers in the
- Process incoming shipments. Check in, audit and sensor merchandise per policy. Ensure all shipment
10
Experience For Shoe Stock Associate Resume
- Complies with all Company policies, procedures and best practices with regards to merchandise processing
- Acknowledges and provides assistance to customers; locates merchandise efficiently using various methods; answers questions quickly and accurately
- Have a passion for customers and exceeding expectations
- Change and redirect lighting as directed by management
- Prepare, record and distribute all customer shipping orders. Monitor speed and accuracy of deliveries
- Work an overnight schedule that meets the business needs, including weekends
- Prepare, record, and distribute all customer shipping orders. Monitor speed and accuracy of deliveries
List of Typical Skills For a Stock Associate Resume
1
Skills For Seasonal Stock Associate Resume
- Proven experience in a similar role within Fashion Luxury Companies
- Communicates effectively with store management, store team and external clients in person, and over the phone
- Can effectively and quickly process shipments
- Knowledge of basic skills in Excel and Word
- Proven track record of sales and service from previous experience
- Effectively and quickly process shipments
2
Skills For Overnight Stock Associate Resume
- Work effectively with other employees and management
- Previous experience working in a high volume retail location processing freight and replenishing the sales floor
- Previous experience stocking, loading, or pulling
- Previous retail stock/shipping/receiving experience
- Shipping and receiving, or stock room experience
- Demonstrates the ability to assist multiple customers through breakaways & audience selling during peak times
- Proven success achieving results both independently & through teamwork
- Dedicated – committed to RTR vision and mission, and providing the best experience possible for our customer
- Skilled at making quality decisions, follows written and verbal instructions to meet deadlines on tasks and projects
3
Skills For CB Stock Associate Resume
- Past warehousing experience
- Retail stock experience required
- Experience in a stock position
- Experience in a similar role with fashion retail companies
- Safely operate a forklift, freight elevator, compactor, skidjack, and baler
- Stockroom or related work experience
- Recent stock experience in a warehouse or retail environment
- Experience with Yellow Dog inventory software
- Good eyesight to recognize product/catalog descriptions
4
Skills For Dior Stock Associate Resume
- Exceptional customer experience
- Give excellent guest service
- Loss prevention and stock management experience would be advantageous
- Demonstrate the Tommy Bahama Core Values in all business decisions and actions
- Relevant Experience: 1 year
- Retail experience
5
Skills For Temporary Stock Associate Resume
- Demonstrates flexibility in supporting sales floor teams
- Demonstrates proper etiquette when communicating with internal and external clients (i.e. in-person, phone, e-mail, and written communication)
- Expedite goods to the selling floor
- Process shipment of goods to clients daily using FedEx
- Provide an engaging and efficient checkout experience
- Skilled at making quality decisions, and follows written and verbal instructions to meet deadlines on tasks and projects
- Demonstrates ability to read and interpret invoices and packing slips
- Understands that safety is the number one priority and practices safe behaviors in everything they do
- Coordinates with leaders, stock and sales associates to ensure a positive, friendly and efficient customer experience
6
Skills For Lead Stock Associate Resume
- Have some fashion retail experience
- Experience in an inventory control role
- Experience with Microsoft Excel and Google Docs
- Demonstrates high level of quality in work, attendance and appearance
- Previous retail and/or stock experience
- Previous retail and stock experience
7
Skills For Store Stock Associate Resume
- Previous retail and/or stock experience
- Coordinate and prioritize daily shipments to maximize efficiency
- Models the Total Customer Experience in all customer interactions
- Demonstrates knowledge and insight regarding inventory levels, customer feedback and product requests and can suggest alternate options (SWAT)
- Demonstrates a "can do" attitude, with drive and passion to sell and achieve all goals
8
Skills For Stock Associate Gucci Aventura Resume
- Contribute to positive employee relations through effective communication, teamwork and partnership with co-workers and the management team
- General experience in organization of stock/back-house
- Taking risks where trying new things and learning from mistakes are valued
- Working knowledge of supply receiving, storing and rotation principles
- Auditing incoming shipments (PO, Item Description, Qty-etc..)
9
Skills For Stock Associate / Merchandising Team Resume
- Creating and updating customer profiles
- Monitoring and reporting inaccuracies of deliveries
- Meeting time expectations for processing freight and product transfers
- Ensuring all merchandise has SKU tickets to identify styles and appropriate pricing
- Looking for full availability through January 2015
- Ring sales on the POS register
- Bring any inventory discrepancies to Store Managements attention immediately
- Creating customer awareness of programs available to them, (i.e. email capture) to build customer loyalty, when applicable
- Participating in inventories
10
Skills For Shoe Stock Associate Resume
- Working knowledge of Microsoft Office applications (ex. Word, Excel and Outlook)
- Reconciling cash/deposit and credit card terminals
- Transferring stock in a timely and accurate manner
- Working in multiple store environments and learning about various product assortments within each store
- Assisting with organizing and preparing for store inventories and participating in store inventory counts
- Developing and maintaining a thorough knowledge of Eddie Bauer
- Processing transfers out
List of Typical Responsibilities For a Stock Associate Resume
1
Responsibilities For Seasonal Stock Associate Resume
- Ensure that all shipping and receiving functions that affect the store inventory are processed accurately by verifying purchase orders and ticketing, and auditing the validation and verification reports
- Effectively present information and respond toquestions from managers, sales reps, customers, and co-workers
- Complete daily tasks in all areas of stock, shipping, receiving protocol/policies and all shipping/ receiving related paperwork
- Perform daily department maintenance tasks including re-merchandising, display, and light cleaning
- Maintain an orderly and neat stock and receiving area as well as the general maintenance of the store, ensuring merchandise is properly ticketed and sensored
- Assists sales associates with floor recovery by re-packing footwear in accordance with Company standards and removing from floor
- Work a flexible schedule to meet the needs of the business, including overnight shifts (11pm-7am), evening and weekend shifts
- Ensure the accurate processing of all inbound freight, returns-to-vendors (RTV's), chargebacks, transfers and damages based on Company policies and procedures
- Oversee compliance of receiving practices with established Company policies and standards, such as safekeeping of Company funds and property, personnel practices, security, and record-keeping procedures
2
Responsibilities For Overnight Stock Associate Resume
- Respond timely to all communication regarding inventory inquiries and discrepancies
- Maintain two-way communication with appropriate partners regarding product flow
- Greet all guests with genuine/authentic smile and personalized offer to help with their shopping needs
- Maintain organization & cleanliness of shipping area
- Ensure merchandise appearance is floor ready according to display standards
- Complete transactions accurately and efficiently, leveraging Mobile Point-Of-Sale (MPOS) technology as necessary
- Provide friendly, professional and knowledgeable service to clients as needed during store business hours
- Prepares merchandise for shipping to guests and vendors
3
Responsibilities For CB Stock Associate Resume
- Process daily incoming merchandise from vendors, the distribution center, and/or any other facility
- Ensure customer sends meet appropriate standards for timeliness and packing
- Follow safety standards to ensure a safe working environment
- Keep an organized work area with careful attention to detail, meeting company’s BOH standards
- Accurate record keeping of all received and shipped product within company guidelines
- Accurately place stickers on inventory; comfortable climbing a ladder
- Contribute in all aspects of store maintenance; assist in maintaining a clean, organized and safe work environment
- Ensure inventory control and accuracy by following proper procedures and best practice
4
Responsibilities For Dior Stock Associate Resume
- Maintain an orderly and neat stockroom and receiving area and look after the general maintenance of the store
- Assist in cleaning the store as directed weekly
- Performs all merchandise handling tasks
- Receive and check-in all merchandise shipments against the packing slips
- Investigate and resolve any discrepancies between received merchandise and the packing slips
5
Responsibilities For Temporary Stock Associate Resume
- Prepare the merchandise for the sales floor (i.e. steam clothing, stuff handbags, etc.)
- Ensure that the trash is inspected by Store Management before removing from the store
- Maintain security of receiving door to ensure that merchandise is secure at all times
- Greets and acknowledges clients with a friendly and engaging attitude
- Work a flexible schedule including holidays, nights and weekends
- Performs consistent itemized restocking
- Check-in and process merchandise before moving it to the sales floor
- Supports store team by executing merchandise moves associated with rollouts and reaction to sell-through
- Point of sale/ringing sales and returns
6
Responsibilities For Lead Stock Associate Resume
- Participate in all relevant training and development seminars, programs and meetings as directed by store
- Work standing and be mobile for a full eight hour day
- Receive, open, unpack and organize all shipments and compare to existing Purchase Orders. Communicate any discrepancies to management team
- Prepare and process all outgoing domestic and international shipments to customers
- Assists clients by loading purchased product into vehicles
7
Responsibilities For Store Stock Associate Resume
- Follows all safety procedures ensuring personal safety and the safety of others
- Participate in all relevant training and development seminars, programs and meetings as directed by store management CUSTOMER SERVICE
- Keep selling floor and merchandise neat, organise & stocked
- Receives and prepares new merchandise and inter-store transfers for the selling floor
- Keep an organized work area with careful attention to detail, meeting the company’s BOH standards
8
Responsibilities For Stock Associate Gucci Aventura Resume
- Communicate with central distribution and/or the corporate inventory control department
- Participate in all inventory and cycle counts
- Arrive to work at designated time and work full designated shifts
- Maintains neat and organized stockroom, storage area and shipping/receiving area in accordance with Company best practices in order to allow for easy access to product by stock and sales associates
- Assists sales associates with floor recovery by re-packing footwear in accordance with Company standards and removing from floor
- Ensures that stock area and product remains secure in accordance with Company policies in an effort to minimize Loss Prevention risks
- In partnership with the stock coordinator
9
Responsibilities For Stock Associate / Merchandising Team Resume
- Actively participate in all store-related meetings and trainings
- Receive all product in accordance with Retail Operations Policies and Procedures (e.g. TBG, third-party, and transfers.)
- Process of all outbound shipments in an accurate and timely manner (e.g. RTVs, UDAs, TTOs, RGTOs, and store-to-store transfers) in accordance with Retail Operations Policies and Procedures
- Accurately process charge-sends on a daily basis
- Inspect all non-salable merchandise, determine if manufacturer's defect or non-manufacturer's defect, and process as outlined in Retail Operations Policies and Procedures
- Watch for and recognize loss prevention situations and know how to prevent and handle these situations using outstanding guest service and Loss Prevention policies and procedures
10
Responsibilities For Shoe Stock Associate Resume
- Maintain a safe environment for team members and guests
- Learn, reference, and apply product knowledge information obtained from various sources such as co-workers, seasonal buy strategy and visual documents, company Intranet, product labels, and Product Knowledge binder
- Accurately identify product by vendor
- Maintain neat, orderly, and accessible product storage areas
- Commit to maintain the culture through the evolutions of the business
- Flexibility with work schedule, with possible hours on evenings and weekends
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