Store Supervisor Resume Sample
Ransom Fisher
200 Linwood Mission,
Boston,
MA
+1 (555) 741 1309
Work Experience
Assistant Manager / Store Supervisor
03/2018
-
PRESENT
Boston, MA
- Interact and communicate effectively with customers and all levels of workers
- Cashiers when necessary to expedite the processing of guest’s purchasing
- Perform other requests and assignments as requested by management
- Reports to Retail Manager
- To guide sales associates to provide best customer service through critics and training
- To give the highest customer service at all times
- To retrieve customer data to build a data base of customer base
- To effectively deal with telephone orders and enquiries, promotional activities in the store
Store Supervisor
05/2012
-
02/2018
Chicago, IL
- Executes flawless store visual presentation by maintaining visual and store housekeeping standards
- Assist to Store Manager on store sales plan allocation and communication with store staff
- Assist to Store Manager on store sales achievement tracking, update to all store staff
- Support store staff to achieve their personal and entire store sales plan
- Assist to Store Manager to ensure all day to day activities support the key retail strategies and current initiatives in order to drive the success of various types of business
- Act as point of reference for the store by monitoring the results of the team (sales professionals, cashier, stock controller) in order to the standard of in- increase sales effectiveness and enhance the customer experience
- Recognize and nurther potential talent by assigning specific responsibilities
- Manage and implement performance management and talent development processes
- Actively train and coach sales associates to develop store capability, in liaison with the Store Manager
Assistant Store Supervisor
07/2007
-
04/2012
Phoenix, AZ
- To be aware of the procedure for dealing with customer complaints
- Solid leadership and people management skills
- Strong clientele background
- Sound commercial and brand awareness
- Experience as a Supervisor or equivalent level role in a high volume and luxury environment
- Technical proficiency with SAP, MS applications, Apple products and POS systems
- Good command of spoken English and Mandarin
- Contributes to stores financial growth through driving sales, managing expenses and implementing plans for increased profitability
- Is accountable for ensuring all operational standards are achieved
Education
Upper Iowa University - Des Moines Center
2002 - 2007
School's Degree in Management
Professional Skills
- Brooks Brothers is proud to offer our Associates competitive compensation, a fulfilling work environment, unique and special benefits and a wide range of opportunities for personal and professional development
- Retail experience with strong customer service skills
- Strong English communication skills in both written and spoken
- Excellent leadership, presentation and communication skills
- Strong organisational, verbal and written communication skills are required
- Strong communication, motivation and organisational skills
- Have good written communication skills
How to write Store Supervisor Resume
Store Supervisor role is responsible for retail, customer, training, credit, database, purchasing, security, shipping, reporting, digital.
To write great resume for store supervisor job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Store Supervisor Resume
The section contact information is important in your store supervisor resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Store Supervisor Resume
The section work experience is an essential part of your store supervisor resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous store supervisor responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular store supervisor position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Store Supervisor resume experience can include:
- Proven ability to provide great customer experiences that build loyalty and deliver results
- Proven experience in retail is required
- Good at coaching and helping others to develop
- Have a proven track record of delivering exceptional customer service
- Have good knowledge in using SAP
- Experience in Store keeping and flexibility to work with computers would be added advantages
Education on a Store Supervisor Resume
Make sure to make education a priority on your store supervisor resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your store supervisor experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Store Supervisor Resume
When listing skills on your store supervisor resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical store supervisor skills:
- Excellent customer relations management skill with solid client base
- Complete all applicable training programs and effectively apply the learning on the job
- To understand and effectively use all stock management systems, complete all paperwork related to stock movement or ordering
- Strong experience in the same position, gained in a very customer service focused environment, and with a genuine passion for luxury
- Storng operational skills
- Handle customer enquires and complaints tactfully and effectively
List of Typical Experience For a Store Supervisor Resume
1
Experience For Spectrum Store Supervisor Resume
- Team player, multi-tasks and with good communication in all levels
- Retail supervisory experience
- Proven track r
- Oversees shipping/receiving process and member drop-off/pick-up repair service at participating locations
- Provides supervision/coaching/mentoring of Teller and Platform staff to positively reinforce behavior and assists with staff development planning
- To actively participate in staff training sessions & in-store meeting
- Limited Overtime as necessary (peak selling periods, scheduling demands)
2
Experience For Linen & Store Supervisor Resume
- Primarily works in assigned Retail Store. Occasional travel required for Classroom Training, On-the-Job Training and Regional meetings
- Identify in-store training needs & take necessary actions to fulfill the needs
- Recognize and developè potential talent by assigning specific responsibilities
- Maintains store space and assets by ensuring loss prevention, security, and safety policies are followed
- Assist the management team to achieve performance goals and execute standard operating procedures
- Assist in processing all inventory transfers accurately and efficiently
- Ensure a high level of organization in all areas of the stockroom, including store supplies and fixtures
- Moves inventory by scheduling materials to be moved to and from warehouse and coordinates inventory transfers with related departments
3
Experience For Toys R Express Store Supervisor Resume
- Maintain excellence in Store Merchandising, Detail, and Customer Service
- Flexibility to work shifts, including evenings and weekends
- Passion for product merchandising
- Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
- Coordinate team members to consistently execute and maintain established Visual Merchandising and In-Store Communication standards in your assigned area
- Manage merchandise delivery processing on the same day it arrives
4
Experience For Engineering Store Supervisor Resume
- Coordinate with the visual merchandising team on floor display
- The ability to lead and motivate the team by setting a positive, hands on example which drives customer service
- Manage and resolve conflicts to ensure a healthy team environment
- Sound knowledge in Fashion & Luxury industry is a definite asset
- Knowledge of computer applications, familiar with data analysis
5
Experience For Store Supervisor, Crown Resume
- Train staff e.g. procedures, product knowledge, security
- Coach staff and manage staff performance
- Support staff in corporate initiative
- Ensure the highest level of service to customers through proper management of staff, housekeeping of the store, optimum level of inventory and smooth operations of retail store
- Assist in daily and event scheduling of staff
- To present oneself appropriately and in line with the brand image and company dress code
6
Experience For Marina Store Supervisor Resume
- To understand the customer and develop the sale by selecting an appropriate range of options for the customer, providing good product knowledge, overcoming objections and offering appropriate additional items (link selling)
- To strive to meet individual sales targets and be aware of store sales targets
- To assist in communicating company’s policies, memoranda and general information to the staff in a clear and concise manner to ensure understanding and support
- Previous Supervisory or Management experience in a Retail Environment is an asset
- Excellent knowledge of retail systems and procedures
- Reviews financial reports to identify trends and implement solutions in order to ensure store financial plans are achieved
- Ensures all merchandising is complete and accurate using tools including pricing, store layout, and planograms while maintaining inventory accuracy through process management
7
Experience For Fairholme Store Supervisor Resume
- Conducts safety and security audits, and identifies and implements business solutions to address safety and security issues and assist with onsite visits and/or inspections within occupied 4-Walls
- Ensures process for shipping/receiving of parts and products are completed by scheduling, assigning and following up on the proper loading and unloading of shipments using certified material handling equipment and associates.
- Retail sales experience - required
- Demonstrate subject matter expertise on billing system and other Store applications, Spectrumproducts, pricing, packaging, promotion and demonstrate the cross-functional knowledge needed to sustain a successful retail sales environment
- Diploma and above in any discipline with at least 5 years hands-on retail sales or store operation experience in which 2 years at supervisory level
- Manage store supply inventory and create monthly supply order method and communicate issues to management in a timely manner
- Be knowledgeable about inventory levels in stockroom, conduct customer merchandise checks and refill floor as needed
- Supports store management overall to ensure work tasks are completed in a timely and efficient manner
8
Experience For SPP Retail Store Supervisor Resume
- Supports Assistant Store Manager in execution of visual presentation when necessary
- Ensures shipments’ and inventory transactions’ accuracy
- Assist other store employees with their work when even required
- Train and evaluate trainees
- To ensure correct register procedures are adhered to
- To be knowledgeable of all figures achieved in the Store on a daily and weekly basis
- To ensure all Team Members are always aware of Store figures and individual targets
9
Experience For Assistant Manager / Store Supervisor Resume
- To inform the Manager of any problems with other Team Members
- To ensure window and internal displays are in accordance with Company Policy
- To keep Team Members motivated
- To ensure high standards of cleanliness are maintained
- To carry out all administration in accordance with company policy
- Increase the store’s delivered sales and margins
- Understand, implement, maintain and ensure compliance with The Brick Group’s policies and procedures
10
Experience For Village Store Supervisor Resume
- Conducts safety and security audits, and identifies and implements business solutions to address safety and security issues with assigned area
- Allocate resources and organize processes within your assigned area to drive efficiency and productivity in a variety of situations
- Supervise and coordinate the team to ensure all customers receive an optimal service level at all times
- Lead your team to meet or exceed customer expectations at all times
- Use advanced Category expertise to drive sales and customer loyalty in your assigned area
- Guide and train all team members within your assigned area on Foundational and Seasonal Brand and product knowledge
- Keep an organized stockroom and direct sales floor replenishment to ensure your assigned area’s and/or the entire store’s complete product offer is immediately available and easily accessible to customers on a consistent basis
- Execute all applicable loss prevention procedures
List of Typical Skills For a Store Supervisor Resume
1
Skills For Spectrum Store Supervisor Resume
- Achieve elevated levels of customer satisfaction through excellence in receiving, identifying, dispatching and assuring quality of goods
- Provide a best in class shopping experience for all customers while on the selling floor
- Measure and report the effectiveness of warehousing activities and employee’s performance and implementing corrective actions
- Assist Store Manager in delivering a premium consumer and employee experience
- With 2 years of working experience in retail
- Proven track record in supervising store operations and inventory management
- Strong people mindset to handle staffing issues
- Positively contribute to store’s delivery of the Tiffany Experience
- Have previous supervisory shop floor experience in the retail sector
2
Skills For Linen & Store Supervisor Resume
- Upervisory experience
- Good energy and lively personality
- O 1 year of supervisory experience
- Valid driver's license and ability to meet Charter’s motor vehicle requirements
- Valid driver's licenseand ability to meetSpectrum’smotor vehicle requirements
- Valid driver's licenseand ability to meet Spectrum’smotor vehicle requirements
3
Skills For Toys R Express Store Supervisor Resume
- Prioritize, organize and multitask
- Experience in high volume retail environment
- Experience in warehouse/ inventory and spare parts management
- Have good command of English language
- Has the flexibility to move between platform and teller line and the ability to prioritize the needs of both
4
Skills For Engineering Store Supervisor Resume
- To prioritise and initiate Company objectives
- Supervisory experience with a high profile fashion/lifestyle branded retailer
- Motivate and support associates to create strong teamwork
- Luxury retail experience
- Strong business sense of retail service, passion in retail operations
- Retail sales experience in high end fashion with at least 3 years at supervisory level
- Previous supervisory or management experience in retail sales
5
Skills For Store Supervisor, Crown Resume
- Identifying slow moving and obsolete items and liaises with Maintenance managers and Finance Department and acting upon
- Understanding Engineering store requirements, which are essential to support the business and acting towards
- Ensuring the implementation strict requirements of Committee of Sponsoring Organizations / Sarbanes-Oxley
- Tracking of all stored operating supplies/ materials, and deliver reports to concerned department heads
- Creating codes for new items in coordination with maintenance managers and IT department
- Checking the monthly and yearly inventory process execution and results and identify and implement any required corrective actions
- Allocating work to operatives to ensure the business needs are met
- Conducting daily staff work briefings
6
Skills For Marina Store Supervisor Resume
- Perform store opening and closing procedures including counting register funds, opening and closing the registers and securing the facility
- Participates in investigating, locating, resolving and controlling Teller differences to manage the Teller Difference budget within acceptable standards
- Manages the day-to-day operations including growing the business by marketing and building customer loyalty through long-term relationships
- The total management of administration issues: Timesheets, following procedures, implementing & using maintenance software, safety inspections
- Coordinate employee sales which includes processing employee orders, communicating the status of orders and organizing orders upon arrival
- Participate in all general retail store operations (processing transactions, restocking shelves, pricing products, etc...)
7
Skills For Fairholme Store Supervisor Resume
- The overall responsibility to maintain Engineering store as per given Standard Operating Procedures
- Monitor stocks levels and re-order parts when reaching the specified re-ordering levels in coordination with maintenance managers
- Closely monitoring stock movement and sending timely reports to maintenance Managers
- Occasional lifting and carrying up to 40lbs
- Excited to be part of the Champion team and willing to work hard while having fun
8
Skills For SPP Retail Store Supervisor Resume
- Flexible in tolerating changes and accepting new ideas
- Assists in managing Cash Recap, ICOM reporting and cash limits in accordance with Teller Operational Standards
- Assist in meeting and exceeding store sales plan
- Manages the opening and closing, safety and security of occupied 4-walls
- In absence of store management, responsible for processing post-void transactions, authorising promotional discounts and employee sales
- To carry out Opening and Closing Checklists daily as directed
- Assist in increasing the store’s Average Sales, Closing Ratio and Return on Customer
9
Skills For Assistant Manager / Store Supervisor Resume
- Be a role model for customer service and meeting or exceeding customers’ expectations
- Support the recruitment, onboarding and training of store team members
- Seek coaching and learning opportunities to continually improve your performance
- Responsible for staffing management and perform coaching functions
- Communication and follow up with purchasing department for quotation & delivery of materials to maintain the stocks within the limits
10
Skills For Village Store Supervisor Resume
- Preparation of Daily Reports for stakeholder’s decision making
- Receipts and issues of Packaging Components Materials in line with laid down procedures
- Fair and consistent when dealing with other people
- Maintain VIP and Mailing list database
- Assist with the customers journey by offering an exceptional 1-2-1 service and ensure the customer comes first
- Be a role model to your colleagues, for outstanding customer service
List of Typical Responsibilities For a Store Supervisor Resume
1
Responsibilities For Spectrum Store Supervisor Resume
- Valid driver's license and ability to meet Spectrum’s motor vehicle requirements
- Manage all factory seconds and defects
- Handle inventory as it pertains to factory seconds, employee sales and company store product
- Order all inventory for the store
- Be agile with schedule to accommodate for early mornings and early evenings as needed
- Assist the Store Manager to monitor the daily operation and achieve the sales target
- Maintain in-store stock and inventory in an optimal level
2
Responsibilities For Linen & Store Supervisor Resume
- Handle in-store customer complaints and service suggestions
- Cash processor / Warehouse Cash Operative- Bristol CC
- Work with suppliers to resolve discrepancies between invoices and actual received merchandise, and report to manager/supervisor as necessary
- Lock and unlock secure merchandise storage areas
- Check in merchandise, report bad pallets, print and place slot labels, and check current inventory levels
- Conduct inventory audits to determine inventory levels and needs
- Troubleshoot vendor delivery issues
3
Responsibilities For Toys R Express Store Supervisor Resume
- Stack received merchandise on pallets or carts
- Occasionally at a satellite location
- Read, write and speak the English & Spanish language to communicate with employees, customers, suppliers, in person, on the phone, and by written communication in a clear, straight-forward, and professional manner
- Maneuver around sales floor, stock room, and ability lift/carry up to 30 lbs
- Clear understanding of retail metrics including key performance indicators necessary to drive sales (Traffic, Conversion, Units Per Transaction, Average Unit Retail)
4
Responsibilities For Engineering Store Supervisor Resume
- Residence in Roermond area
- Can coordinate interaction between different departments
- Have a general knowledge and ability to use computers (MS office applications)
- Can support and motivate others
- Can lead modifications and small projects
- Have Quality and Food Safety QFS systems and policies knowledge
5
Responsibilities For Store Supervisor, Crown Resume
- Environment, Health and Safety EHS systems and policies knowledge
- Read, write and speak the English and Spanish languages to communicate with employees, customers, suppliers, in person, on the phone, and by written communication in a clear, straight-forward, and professional manner
- Achievement of Store Sales Budget
- Achievement of individual daily sales target
- Manage and process customer alterations and repairs
- Ensure databases are managed in line with office master list
- Responsibility for direct supervision of coin centre operatives
6
Responsibilities For Marina Store Supervisor Resume
- Help to make your store a great place to work, with a positive, inspirational approach
- Report to the store management team, and take responsibility for the store when they’re out
- Make sure the store operation is perfect every day, with smooth processes and high standards
- Always be ready to help your colleagues
- Encourage, coach and motivate the sales team to achieve their daily KPI’s
- Lead from the front to deliver high levels of customer care
- Positive attitude, enthusiastic and team leader; well-integrated in the social environment in order to develop and maintain effective relationships; used to work under pressure
7
Responsibilities For Fairholme Store Supervisor Resume
- Ensures that all security and audit procedures are followed to minimize potential risk
- Truly passionate about customer service
- Days/ Nights - Cashier / Cash Operative / Warehouse Cashier / Production Cashier
- Assist in delivering a premium consumer and employee experience, with the focus being on the consumer experience and implementing/executing global and regional programs to drive business results
- Utilize advanced customer service skills, sales techniques and product knowledge to connect consumer to the right product. Build a bond between consumer and brand
- Lead or supervisory experience
8
Responsibilities For SPP Retail Store Supervisor Resume
- Monitor report and replenish stock levels guided by laid down triggers for replenishment
- Preparation for Stock count
- Maintain good housekeeping in all stores and work locations in addition to managing cullet and pallet repair areas to the highest levels of cleanliness & orderliness
- Ensure the implementation of all relevant policies and standards
- Quality & Food Safety standards…etc
- Ensure all store transactions are updated daily on the store inventory system
- Retail sales management and operations
- Be passionate about the opportunity to coach and train the Nespresso team within your boutique
- Provide strong sales floor presence – set the standard for superior service by directly supporting athletes and closely monitor floor activities to ensure execution and delivery of the premium consumer experience. Manage all daily activities of the store, including selling and service, selecting and developing athletes, merchandising, time and business management
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