Surgery Scheduler Resume Sample
Hayden Konopelski
49627 Anika Rue,
Phoenix,
AZ
+1 (555) 961 9302
Work Experience
Surgery Scheduler Senior Asui-gilbert
07/2017
-
PRESENT
Chicago, IL
- Enters and/or pends all required pre/post-op written or protocol orders for diagnostic tests, referrals and medications. Schedules pre and post clinic visits and other requirements as directed by the providers
- Consistently exhibits behavior and communication skills that demonstrate HealthCare Partners’ (HCP) commitment to superior customer service, including quality, care and concern with each and every internal and external customer
- Uses, protects, and discloses HCP patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
- A-4:30p UPMC Passavant Spine Center. Required to travel to clinic 2-3x/month (Monroeville, Greenville, Hermitage)
- Prepares and distributes scheduled exams on a daily basis
- Maintains records and reports. Provides clerical support for assigned areas
- Schedules inpatient and outpatient procedures with the operating room, surgicenter, etc
- Verifies and updates insurance coverage for procedures; precertifies procedure when necessary
Surgery Scheduler
08/2012
-
06/2017
Los Angeles, CA
- Minimumof 3 years’ experience in Physician office (Specialty Practice)
- Strong knowledge of managed care payors
- Strong organizational skills and ability to mulit-task
- Some clerical experience, preferably in a medical setting is necessary
- Experience is required
- Working knowledge of MiChart, and general computer experience
- Understand medical and dental terminology along with ICD-10 and dental coding
Medical Assistant / Surgery Scheduler
08/2009
-
04/2012
Boston, MA
- Coordinates preadmission testing, medical clearance, EKG studies, etc
- Discusses any necessary medical preps for day of procedure
- Ensures that all necessary information is in admission, OR, etc before day of procedure
- Prepares chart for the day of surgery for physician; coordinating films, consents, lab work, etc
- Schedules post-operative visit
- Review daily OR schedule, physician meeting and on-call call schedule. Distribute as necessary
- Review daily inpatient census and distribute as necessary
- Answer telephones and schedule appointments as necessary. Check-in and check-out patients during office hours. Often acts as receptionist or is back-up for receptionist
- Contact physician regarding requests for inpatient consultations
Education
University of California, San Francisco - Fresno
2004 - 2009
School's Degree in Surgery
Professional Skills
- Experience:Surgery Scheduling skills such as would be obtained in one year of experience working in a surgical physician’s officeor hospital setting
- Keyboarding skills and the ability to utilize computer equipment and software are required, as is experience with other types of standard office equipment
- Three (3) years of related surgery scheduling experience in ambulatory setting. Possess the extensive knowledge and skills for practice in Ambulatory setting
- Prior hospital scheduling and registration experience required or an equivalent of three or more years of progressive experience in a related field setting
- Demonstrated active listening, and information technology skills
- Strong computer skills and medical terminology required
- Computer experience and keyboard skills
How to write Surgery Scheduler Resume
Surgery Scheduler role is responsible for customer, interpersonal, computer, medical, basic, organizational, software, training, typing, database.
To write great resume for surgery scheduler job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Surgery Scheduler Resume
The section contact information is important in your surgery scheduler resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Surgery Scheduler Resume
The section work experience is an essential part of your surgery scheduler resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous surgery scheduler responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular surgery scheduler position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Surgery Scheduler resume experience can include:
- Excellent verbal skills and demonstrated team effort
- Demonstrated active listen, written, and information technology skills
- Strong organization, time management, and interpersonal skills
- Work effectively and prioritize conflicting tasks, sometimes in difficult and stressful situations
- Keyboarding skills at least 50 wpm
- One year or more of prior surgery scheduling/coordinating experience
Education on a Surgery Scheduler Resume
Make sure to make education a priority on your surgery scheduler resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your surgery scheduler experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Surgery Scheduler Resume
When listing skills on your surgery scheduler resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical surgery scheduler skills:
- Demonstrated effective verbal and written communication skills with excellent computer skills in a medical office/outpatient practice
- Demonstrates understanding of service excellence and possesses excellent public relation skills
- Excellent spelling and communication skills
- Good communication and public relation skills
- Excellent interpersonal, organizational and customer service skills required
- Microsoft Office proficiency required. Excellent customer service skills
List of Typical Experience For a Surgery Scheduler Resume
1
Experience For Surgery Scheduler Endosocpy Resume
- Completion of a medical assisting program or two to four years experience in a medical field
- Experience using medical terminology required
- One year of experience surgery scheduling
- Completion of a medical assisting program or two-four years experience in a medical field
- Completion of a medical assisting program OR two-four years of experience in a medical field
- Obtain clearance for surgical cases; ensure all necessary data is in place prior to surgery scheduling and surgical date
- Skilled in computer use: MS Office (Excel, Word and Outlook)
- Skilled in accuracy and attention to detail
2
Experience For Surgery Scheduler / Charge Coordinator Resume
- Effective communication with surgery facility, anesthesiologist, patient and provider
- Complete competency skill requirements for the department correctly and in a timely manner
- Demonstrate sound cost containment techniques
- Experience with ICD-9 and CPT codes required
- Demonstrates ability to enter patient charges in the computer, if necessary
- Two to Four years experience in a medical field
- Demonstrate appropriate documentation of any calls made to the patient
3
Experience For Choi MG Surgery Scheduler Resume
- Communicating to patients’ any and all pre-operative and pre-radiology workup and testing
- Ensuring all necessary paper work for any patient -add on'' is received by the appropriate staff
- Scheduling 10 surgery a day
- Schedules procedures for unit, accurately obtaining and documenting all required information received from physician office Scheduling staff
- Assists with receptionist responsibilities if requested; greeting/requests patients and visitors, managing incoming communication on telephone, fax, etc
- Responsible for verifying and updating referring physician information in Epic Care through the Epic Hierarchy Form
4
Experience For Surgery Scheduler Supervisor Resume
- Communicates with center leadership team regarding all scheduling issues. Keeps center team informed of changes affecting the schedule
- Familiarity obtaining medical records or professional billing
- Functions as a team player with all employees, demonstrating willingness to serve wherever needed and considering all work to be done
- Obtain appropriate authorizations for procedures from health insurances, including surgery and radiology testing
- Schedules patient procedures to ensure efficient and accurate processing of information. This includes procedures in the operating room, GI Procedure Rooms
- Accurately completes all paperwork necessary to preparing or creating a patient chart
5
Experience For Hosp Surgery Scheduler Cardiac Surgery Specialists Resume
- Schedules patient procedures to ensure efficient and accurate processing of information. This includes procedures in the operating rooms, and procedure rooms
- Schedules patient procedures to ensure efficient and accurate processing of information. This includes procedures in the operating room
- Schedules office and hospital based medical procedures, for patients with appropriate provider and time/location slot, utilizing appropriate scheduling code
- Responsible for obtaining all medical clearances and labs ordered for patient surgeries and scanning them
- Coordinate the scheduling of supportive services, enabling all procedures to be completed in a timely manner
- Maintain a tracking system of all surgeries using an Excel template on a shared network drive with other colleagues
- Answer and respond to all incoming telephone inquiries regarding surgery, and provide educational material, both verbally and through printed materials
6
Experience For Medical Assistant / Surgery Scheduler Resume
- Schedule pre-screening exams, diagnostic testing, post-operative appointments, and surgical cases for all patients
- Coordinate, schedule and track complex surgery scheduling and multiple patient appointments
- Coordinates all details involved in scheduling surgeries
- Instructs patients on surgery and outpatient testing/appointments
- Responsible for maintaining physicians' outlook calendars to be current and up to date with their surgery schedule
- Responsible for delivering patient consent for surgery to the surgical department
- Completes and faxes procedure/testing paperwork efficiently and accurately
7
Experience For Surgery Scheduler Senior Asui-gilbert Resume
- Maintains a detailed log of all scheduling transactions each day
- Schedule and/or reschedule pre-op lab and/or other testing before procedures and surgeries if necessary
- Provides information to patients regarding required consent forms for surgical procedures and provides pre-operative directions. (5%)
- Communicates pertinent clinical/scheduling information to the physicians, office staff and patients
- Coordinates multiple test, procedures and physicians when scheduling cases as well as completes pre-procedure task
- Schedules all operative procedures and overnight stays according to company policy
- Inputs data using the information from clinical history
- As scheduling allows, assists the clinical staff when necessary
8
Experience For Ambulatory Surgery Scheduler, Hours Resume
- Ensures accuracy before submitting to the chart builder
- Schedules patient procedures to ensure efficient & accurate processing of information
- Ensures all required fields in scheduling system are populated correctly
- Interfaces with various insurance payers regarding pre-authorizations and referrals required for treatment of patients
- Assists nurse coordinator/mid level provider/MD with reviewing final radiology reports from outpatient clinics
- Communicates special equipment, instrument, supply, anesthesia, and staffing requests to the center leadership team
- Accountable for the completeness & accuracy of case entry, including CPT codes, procedure description, bed request, procedure duration, etc
- Collaborates extensively w/OR scheduling to assure maximum utilization of block time in each OR venue
9
Experience For Surgery Scheduler for DMC Ear, Nose, Throat Resume
- Fast paced environment. 40-45 appointments on clinic days and 20-25 surgeries on surgery days (working alongside one other scheduler)
- Consults with Clinicians and Materials Manager regarding procedures and special implants
- Completion of a medical assisting program or
- Responsible for scheduling endoscopy procedures for various specialties
- Schedule surgery follow-up appointments with surgeon, PCP, diagnostic imaging centers, physical therapists, etc
- Provide patients with pre- and postoperative instruction, according to service specific guidelines
- Tact and diplomacy are necessary in dealing with physicians, patients and their families, and other employees
- Ensures all required fields in Patient Scheduling system are completed
10
Experience For Surgery Scheduler, Ambulatory Services Resume
- Knowledge of Advantx, patient scheduling system would be helpful
- Prepare patient mailings, referring provider notifications, patient education materials and other associated tasks
- Provide phone and in-person scheduling support for colleagues to cover scheduled and unscheduled absences
- Delivers materials to other departments and nursing units as requested
- Knowledge of medical terminology and procedures desired
- Schedules surgeries and related pre- and post-operative appointments
- Confirms surgery schedules and notifies patients of arrival times
- Communicates information between the patient, surgical department, and providers
- Obtains pre-authorization for surgery from insurance carriers
List of Typical Skills For a Surgery Scheduler Resume
1
Skills For Surgery Scheduler Endosocpy Resume
- Uses highly effective communication skills and techniques while maintaining an welcoming environment for our customers
- Good verbal and written communication skills with patients, physicians, and staff
- Build relationships with current and new physicians by resolving issues, communicating effectively and efficiently managing patients
- One (1) year of experience in a surgery scheduling setting and/or two (2) years of clinical back office experience required
- Interpersonal skills in writing and verbally with the medical and nursing staff, as well as the office staffs, patients, and service department staffs
- Basic computer and typing skills as related to word processing and database entry
2
Skills For Surgery Scheduler / Charge Coordinator Resume
- Organize and maintain provider schedules communicating potential scheduling issues effectively with appropriate personnel
- Effectively utilizes clinical knowledge when determining if posting is consistent with diagnosis/indications indicated by the provider
- At least one year of prior surgery scheduling experience
- Knowledge of basic medical terminology and prior experience with scheduling appointments are helpful
- Current patient scheduling experience or 2 years related experience required, preferably in OpTime or Cadence
3
Skills For Choi MG Surgery Scheduler Resume
- Experience processing authorizations, referrals, and with financial oversight; or an equivalent combination of education and experience
- Proven experience and ability to work with electronic medical records and appointment scheduling
- Basic typing skills required with ability to use computer required
- Answer telephone promptly and effectively, completing all forms as appropriate
- Superior Telephone, computer, and typing skills
4
Skills For Surgery Scheduler Supervisor Resume
- Deal compassionately and professionally with patients is essential. Ability to work independently and possess sound decision-making skills
- Experience in healthcare scheduling, or equivalent combination of education and experience
- Critical thinking skills and a positive attitude essential
- Prior surgery scheduling experience
- Use keyboarding skills with consistent accuracy
- Effectively interact with public and co-workers
- Proven experience working in an outpatient clinic setting
- General phone skills with background in reception and customer service
- Work requires interpersonal skills necessary to function as liaison between physicians, office staff, patients and patient’s family members
5
Skills For Hosp Surgery Scheduler Cardiac Surgery Specialists Resume
- Exceptional customer service & communication skills
- Effectively manages block time, including utilization, potential efficiencies and communication with physician offices to identify solutions
- Effectively utilizes clinical knowledge when determining if appointment is consistent with the diagnosis/indications indicated by the provider
- Possesses interpersonal skills necessary to interact with people
- Employee can be relied upon to work steadily and effectively and for punctuality and regularity of attendance
- Sets priorities and organizes workday according to priority
6
Skills For Medical Assistant / Surgery Scheduler Resume
- Strong preference for CMA with general surgery experience
- Experience with an operating room scheduling system
- Experience in medical billing or coding required
- Previous scheduling experience in a medical office, ambulatory surgery center or outpatient hospital setting
- One (1) year of experience in a surgery scheduling setting and/or
- Previous experience using a personal computer and various software applications including Microsoft, e-mail, etc
- Two years experience working as a scheduler in an acute care setting is recommended
7
Skills For Surgery Scheduler Senior Asui-gilbert Resume
- Two years experience working as a secretary in an acute care clinical setting is recommended
- Office experience in scheduling, medical or insurance setting
- Experience typing and using various computer software programs required
- Schedules complex appointments requiring strong knowledge of pre-admission requirements, procedures, department protocols, and timing
- Good working relationship with central scheduling, admissions/registration, and pre-op nurse
- Optimize operating room usage through effective surgery scheduling
- Scheduling and front desk experience
- Medical scheduling experience required
8
Skills For Ambulatory Surgery Scheduler, Hours Resume
- Strong medical terminology and accurate spelling required
- One year surgical scheduling experience
- Experience in an acute care surgical setting
- Two (2) years of experience in surgery scheduling, preferably OB/GYN
- Urgery scheduling experience
- Experience in a medical office setting
- Demonstrated understanding of the TAR process
9
Skills For Surgery Scheduler for DMC Ear, Nose, Throat Resume
- Experience or training with Epic
- Two years of experience working in a hospital or physician's office required
- Experience scheduling surgeries for a physician's office, surgery center or hospital
- Computer literate (basic Windows Operating System) with computer/keyboard experience
- At least one (1) year related hospital experience in scheduling
- Two or more years of experience in surgery scheduling required
- Four (4) years experience in OR scheduling
10
Skills For Surgery Scheduler, Ambulatory Services Resume
- Experience in patient registration/scheduling
- Personal computer experience in word processing, data entry, spread sheet programs
- 6 months experience in a clinical setting
- Scheduling experience in a medical environment
- Respond to patients’ queries regarding surgery times and what to ingest (or not) prior to a surgery
- Completion of a medical assisting program or two to four years experience in a medical field is required
List of Typical Responsibilities For a Surgery Scheduler Resume
1
Responsibilities For Surgery Scheduler Endosocpy Resume
- 6 months + experience scheduling surgeries
- Coordinate surgical procedures with outside OR scheduling venues (e.g., CPMC, Good Samaritan, John Muir)
- Discuss and coordinate financial arrangements prior to surgery, including the collection of pre-payments
- Experience with office equipment. Knowledge of how to use office equipment including phone, computer
- Precertification and Prior Authorization of procedures to meet payer requirements as needed
- Answering calls, taking patient messages, and following up when appropriate
- Manage patient records and radiology films, including filing and copying records as needed
- Responsible for scanning patient information into Epic Care according to the Scanning Rubric
2
Responsibilities For Surgery Scheduler / Charge Coordinator Resume
- Coordinates instruments and equipment for each procedure, including understanding limitations and requirements
- Answer and respond to all incoming telephone inquiries regarding surgery and provide educational material, both verbally and through printed materials
- Coordinate pre-operative testing (including, but not limited to lab tests, diagnostic tests, and intra-operative tests
- Answer and respond to all incoming telephone inquiries, utilizing UPP customer service standards
- Prepare patient rooms, setting up instruments and equipment according to department protocol
- Coordinate with nursing staff to ensure all needed instruments, drugs and supplies are available for the cases scheduled
3
Responsibilities For Choi MG Surgery Scheduler Resume
- Update time blocks on scheduling sheets
- Maintain timely and accurate communication with manager regarding schedule changes, problems or department needs
- Schedules all surgical procedures, including overall coordination of schedule
- Obtains and enters all necessary information from surgeon or scheduler requesting OR time
- Works with Administrator, Director of Nursing and other center leaders to manage block time
- Allows adequate time for each procedure including individual physician requests, room turnover
- Identifies & implements solutions that improve scheduling efficiency and practice
- Makes scheduling decisions that maximize efficiency & utilization of resources
- Appointment and surgery scheduling for one podiatry doctor
4
Responsibilities For Surgery Scheduler Supervisor Resume
- Knowledge of how to use office equipment including phone, computer. Knowledge of customer service concepts and techniques
- Coordinate and monitor patient follow-up through Epic Recall and according to the Department of Cardiothoracic Surgery Recall Policy Guidelines
- Schedules operation procedures and assigns pre-admission testing appointments
- Confirms with anesthesia office regarding any changes for next day schedule
- Block physician schedules while evaluating for daily openings, changes, and conflicts
- Schedule all pre-admission visits, coordinating them with patient needs, and physician offices
- Enter scheduling information into the system in a timely and accurate manner
- Responsible the daily management of Operating Room Surgeons schedules to ensure they are utilize to their full capacity
5
Responsibilities For Hosp Surgery Scheduler Cardiac Surgery Specialists Resume
- Ensure patients receive appropriate instructions surrounding their surgery/procedure
- Provide pertinent information, including patient education, as directed
- Knowledge of how to use office equipment including phone, computer
- Tact and diplomacy are necessary in dealing with physicians, patients and their family, and other employees
- Send Provation(GI Reports) to Physicians’ offices
6
Responsibilities For Medical Assistant / Surgery Scheduler Resume
- Maintain confidentiality of all facility and patient information as required by facility policy
- Consistently demonstrate and exemplifies behavior consistent with DaVita’s core values – service excellence, integrity, team, continuous improvement, accountability, fulfillment, fun
- Greet patients in a friendly manner whether on the phone or in person.
- Single point-of-contact for internal staff and external inquiries for all scheduled procedures
- Verify daily doctor's schedules, print and distribute to appropriate personnel
- Schedule surgeries based on surgeons’ schedules and available dates
- Order patients’ tests such as bone scans, complete blood counts, MRIs, CT scans and ESIs
- Keep patients up to date with the status of surgeons’ schedules and scheduled surgeries
7
Responsibilities For Surgery Scheduler Senior Asui-gilbert Resume
- Sit, stand, and communicate to patients and staff
- Obtains authorization for procedures on both HMO as well as Non-HMO care patients. Under the directions of the CMS department, is responsible for gathering additional clinical information needed to support medical necessity of requested service or surgical intervention. (40%)
- Advises patients of approval/denial of authorization requests. (5%)
- Attends committee meetings as required and brings/communicates required information to the
- Schedules procedures and surgeries following approved Medical Group, hospital and Patient Care Services policies and procedures and educates patients on preparation instructions
- Schedule tests, physician appointments and surgeries
- Schedules patient procedures to ensure efficient and accurate processing of information. This includes procedures in the operating room, GI lab, and arrangements for 23-hour stay
8
Responsibilities For Ambulatory Surgery Scheduler, Hours Resume
- Ensuring all necessary paper work for any patient -add on is received by the appropriate staff
- Coordinates time, equipment and special requests of staff
- Liaison with the doctor's office staff
- Accurately registers patient demographic & insurance information received from surgeon's office
- Coordinates daily schedule with anesthesia group
9
Responsibilities For Surgery Scheduler for DMC Ear, Nose, Throat Resume
- Communicates schedule changes to appropriate staff
- Works closely with clinical director to ensure requested equipment & supplies are available by date of surgery
- Completes insurance pre-verification, insurance claims follow-up in timely manner determined by company policy standards
- CPR, Basic Life Support
- Ensures all necessary paper work for any patient add on ensure it is received by the appropriate staff
- Coordinates retrieval of lab and other test results and places results into the patient's chart
10
Responsibilities For Surgery Scheduler, Ambulatory Services Resume
- Maintains accurate patient records. Prepares, organizes, and maintains confidential patient charts and clinical records
- Schedules patient appointments, procedures and surgeries and maintains accurate patient information via computer systems
- Strong organization, time management and interpersonal skills. Tact and diplomacy are necessary in dealing with physicians, patients and their families and other employees
- Ensures all required fields are completed
- Works closely with management to avoid equipment or supply conflicts
- Assist in clinic with tasks to ensure proper clinic flow
- Attend patient clinics and manages phones and flow of patients, obtains patient related reports as needed
- Document all conversations in EpicCare
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