Team Lead Resume Sample
Alberta Schmidt
34359 Aylin Corners,
San Francisco,
CA
+1 (555) 322 4986
Work Experience
Team Lead
09/2016
-
PRESENT
Dallas, TX
- Product Operations (PO) managers and other PO business units and lines of business (internal support groups/ business partners) re operational and customer service issues, projects, change implementation or system recoveries
- Managers and other departments to partner in the delivery of key accountabilities
- Managing conflicts and ensuring team harmony
- Enable employees to consistently & seamlessly deliver the results to meet Service Order Management priorities
- Carry out supervisory responsibilities in accordance with Amazon’s policies and procedures; additional responsibilities include interviewing, training and motivating employees; planning, assigning and directing work; and effective conflict resolution
- Provide project delivery governance and control of all Divisional and Group technology investment and services
- Provide project delivery governance and control of change through appropriate delivery channels and partners
Team Lead
08/2012
-
04/2016
Detroit, MI
- Responsible for ongoing development of Technology capability and capacity to met business needs
- Provides day-to-day supervision of work activities to meet product and quality standards and target
- Verifies the work of team for accuracy and completeness
- Monitors workflow for team or assigned area, including controlling backlogs
- Ensures service level agreements are met consistently
- Assist on high priority test passes, language passes involving multiple regions and spoken languages
- Work with project leads, and developers to reproduce different bugs that are not easily reproduced
Education
Washington Adventist University
2007 - 2012
Bachelor's Degree in Computer Science
Professional Skills
- Strong investigation skills Strong prioritization skills
- Leadership Skills, Strong Oral and Written Communication Skills, Motivational Skills, Results-Oriented,
- Strong organizational skills Strong customer service and relationship management skills
- Demonstrated strong analytical, mechanical, and troubleshooting skills. Proven experience developing 3D models
- Demonstrates solid leadership skills, organizational skills, able to manage multiple priorities and independence
- Excellent presentation and communication skills, with emphasis on writing skills
- Above average communication skills (oral & written) and excellent telephone skills, in a technical environment
How to write Team Lead Resume
Team Lead role is responsible for interpersonal, leadership, business, computer, training, organizational, technical, analytical, customer, excel.
To write great resume for team lead job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Team Lead Resume
The section contact information is important in your team lead resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Team Lead Resume
The section work experience is an essential part of your team lead resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous team lead responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular team lead position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Team Lead resume experience can include:
- Author Test documents detailing how to follow test plans, develop new testing procedures and triage standard issues for development and testing teams. Eliminate overlapping efforts and enable real-time updates for everyone
- Excellent interpersonal and stakeholder management skills, including ability to effectively communicate with all levels of the organisation
- Excellent customers service skills and ability to effectively communicate with customer service managers and technical staff
- Excellent interpersonal skills with the ability to interact effectively in a cross functional team within an international matrix organization
- Supervisory skills, the ability to work effectively in a team environment, exhibiting initiative, leadership, and flexibility
- Computer skills: keyboarding skills, ability to learn company specific computer systems
Education on a Team Lead Resume
Make sure to make education a priority on your team lead resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your team lead experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Team Lead Resume
When listing skills on your team lead resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical team lead skills:
- Strong verbal and written communication skills with demonstrated ability to communicate effectively
- Strong relationship and team building skills with an understanding of how to effectively manage remote and local individual contributors
- Juggle and manage conflicting work priorities to ensure deadlines are met. Good prioritisation skills
- Strong communication and organisational skills (both verbal and written), able to work effectively within a consultancy environment
- Demonstrates supervisory and analytical skills including coordinating with the team in prioritizing tasks and balancing workload across the team
- Strong communication, problem-solving, decision-making, leadership and conflict management/resolution skills with a strong customer focus
List of Typical Experience For a Team Lead Resume
1
Experience For Team Lead Resume
- English language skills required – verbal and written; other language skills an asset
- Attention to detail with strategic thinking and strong problem solving skills,
- Good Leadership ability and teambuilding skills.
- Possesses and utilizes effective functional and technical skills of a manufacturing technician
- Strong execution skills, Action oriented, go better
- High level of initiative, attention to detail, and ability to prioritize work effectively
2
Experience For Team Lead Resume
- Strong written and verbal communication skills, with ability to build relationships with various levels
- Effective communication skills; ability to communicate in a manner which ensures message is understood by all in a virtual environment
- Excellent diplomatic skills; the ability to establish and maintain positive relationships with both internal and external business partners
- Demonstrated skills and familiarity with support processes, systems and procedures
- Good communication skills in Japanese and English (written and verbal)
- Demonstrated interpersonal and customer relationship skills
3
Experience For Team Lead Resume
- Demonstrate stringent time management skills
- Solid project management and relationship builder skills in order to overcome complex and multidimensional business challenges
- Supporting with travel and expense management by effectively tracking and reporting costs
- Motivating and building an effective team with excellent client service level (identify and improve the performance of individuals if necessary),
- Coaching the team individuals to improve on their developments, effectively market their achievements and drive their careers
- Coordinate training and cross training, ensuring needed skills and competencies are captured and employed
- Maintain outstanding internal and external customer service while demonstrating sound communication skills
- Good customer service techniques, including follow through on all matters of sale, with adept use of a full range of proven selling techniques
4
Experience For Team Lead Resume
- Experienced with facilitating effective coaching that drives significant and sustained improvement in agent's technical and procedural knowledge
- Perform a variety of assignments requiring diversified skills on short run and developmental projects
- PC skills including Excel spreadsheets and data base applications
- Experience and good knowledge of working with a team onshore and offshore
- Prioritizes testing requests and / or ensure consistency with company priorities
- Relationship management skills demonstrating a diplomatic and open approach to clients
5
Experience For Team Lead Resume
- Maintenance of training skills matrix for team members
- Coordinate schedules, available manpower, skills and manufacturing capabilities
- Basic medical terminology knowledge Demonstrated ability to prioritize tasks
- Prior leadership experience in a service oriented, operational and/or contact center environment
- Prior experience within Facilities or Property Management field desired
- Identify specific training/skills needs for the team members to ensure development takes place. Encourage and support team members on their own development
- Develop the knowledge and skills of newly hired employees
- Developed skills and knowledge of SRT, CRM and Salesforce
- Have very good understanding of technology and technology projects and very good knowledge of full lifecycle of project right from inception to implementation
6
Experience For Team Lead Resume
- Exceptional people skills with the ability to develop an instant rapport and coach others to do the same
- Prior experience in the customer service call center environment
- Effectively plan and manage the financials of the assigned project
- Ensures all medical records are compliant and congruent in order to effectively manage the EMR system
- Effectively Tracking, Risks and Mitigations for the assigned project
- Effectively communicate with other leads, on both shifts, and recommend/drive corrective actions
- Positive approach and good analytical skill
- Collaborate effectively with a diversity of individuals at all organizational levels
- Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved
7
Experience For Team Lead Resume
- Basic Math skills, Addition, Subtraction, Division, Multiplication
- Experience in Procurement operations with good expertise in Procure to Pay and related processes
- Effectively motivates individuals and facilitates positive team dynamics
- Effectively lead employees to ensure we achieve HPU goals
- Prior Supervisor / Trainer / Manager experience within a call center environment preferably with Health care insurance/Banking or Financial Sector
- Practical attitude and ability to learn new skills and tasks
- Good Collaboration Skill, Proactive & self-motivated
8
Experience For Team Lead Resume
- Contributing experience, as applicable, to update job function Standard Operating Procedures (“SOPs”)
- Assigning tasks amongst team, considering skill set and workload
- Validating documentation to ensure it is correct & complete for processing
- Driving license and experience for Forklift reach truck and order picker
- Working experience or exposure to SDLC processes
- Working experience or exposure to client-server architecture (three-tier architecture)
9
Experience For Team Lead Resume
- Figuring out how to make invalid GPS data presentable
- Collaborating with other functional groups to resolve issues related to FATCA and CRS validation
- Experience leading, taking charge and offering opinions and direction
- Experience reviewing, assessing and recommending process improvements and to manage associated change
- Ensure effective learning and orientation of New Sales Manager by establishing proper fundamental and product knowledge through systematic coaching
- Experienced in collaborating with other parties and actively participating in and contributing to local and global projects
- To foster an environment of learning through effective cross training of assigned employees
- Foster and build good customer relationship/loyalty by ensuring quick turnaround time when dealing with customer requirements/issues
10
Experience For Team Lead Resume
- Experience developing marketing plans and budgets
- Assists users in prioritizing new development projects, enhancement projects for existing systems, and system maintenance requests
- Previous experience in CPG selling (customer facing), Brand Management, Sales Strategy or Category Management is an asset
- At least three years as a Carpet Technician and experience supervising and training other associates
- Strong logical reasoning and Problem Solving techniques
List of Typical Skills For a Team Lead Resume
1
Skills For Team Lead Resume
- Senior experience in counterparty and capital markets credit risk in an adjudication capacity, or as a bank examiner focused on counterparty credit risk
- Demonstrated customer service skills. Previous experience supporting, training and mentoring others
- Excellent soft skills including good written and verbal communication
- Excellent proven analytical problem solving skills
- Strong collaborative skills and experience working across departmental and geographical boundaries
- Excellent communications skills and experience of working in a global team
- General skills (Communication and Soft Skills)
2
Skills For Team Lead Resume
- Strong & proven stakeholder management and relationship management skills
- Effective communications skills, proactive attitude with the ability to think strategically and be self-motivated. Ability to manage workload and prioritise
- Proven strong communication skills with all levels of employees and management
- Previous experience as a team lead is required with proven ability to assess and develop the skills of a remote team
- Strong interpersonal skills with the confidence to deal with senior internal clients & join a team of experienced professionals
- Demonstrates the potential to lead a team e.g. patience, strong communication skills with the ability to explain information clearly to individuals
- Strong leadership skills and experience in people management, preferably in a Shared Service Centre environment
3
Skills For Team Lead Resume
- Demonstrating strong leadership, motivational and communication skills (both written and oral),
- Strong experience in network protocols including Switching, Nexus platform, OSPF, BGP & Experience supporting large-scale enterprise Wireless networking
- Hands-on experience in design and programming skills in Java, Python, SQL, building multithreaded components, Unix scripting
- Excellent coaching, planning , organizing, and performance and people management skills
- Extremely strong influencing skills, with a particular focus on leading or facilitating change without direct management
- Previous experience supporting, training and mentoring others. Proven ability to use good judgment in stressful situations
- Strong experience of Stakeholder Management, Strong in Project and financial management including planning, Plan View, Oracle Tools
4
Skills For Team Lead Resume
- Excellent verbal and written communication skills, including the ability to communicate complex principles in a simple manner
- Excellent communication skills. Sensitive to customer needs and has the ability to maintain high SLA rating
- Good interpersonal and rapport building skills; ability to influence and command respect through actions
- Good problem solving skills across a variety of platforms
- Very good technical design and problem solving skills across a variety of platforms
- Experience of working effectively with a variety of stakeholders at different levels
5
Skills For Team Lead Resume
- Resolves complex customer issues requiring independent judgment based on strong (IT) knowledge and skills
- Demonstrates skills of an (IT) professional with an in-depth understanding of the Philips' Product(s) and company policies and procedures
- Demonstrated skills in Microsoft programs, including Word, Excel and Outlook, Visio and Project
- Strong Excel skills and comfortable working with large data sets and various systems
- Strong Excel & Powerpoint skills and comfortable working with large data sets and various systems
- + Demonstrated mentoring and management skills
- Strong communication, multitasking, and organizational skills
- Experience of building long-term client relationships and the communication skills required for this
6
Skills For Team Lead Resume
- Strong communication skills and ability to work in a matrix team are equally important as independent planning and execution of tasks
- Excellent written and verbal communication skills using the English language
- Strong interpersonal skills in areas such as facilitation, negotiation and working with internal and external customers
- Analyse security and cash positions to identify discrepancies between customer’s positions and counter party with good troubleshooting skills
- Strong process management, project management, configuration management and team handling skills
7
Skills For Team Lead Resume
- Good spelling skills
- Strong written and oral communication skills in English and French
- Good computer skills (MS Office, Internet)
- Demonstrated effective supervision of personnel in a management capacity and effective application of human resource requirements for assigned employees
- Solid analytical, financial and quantitative skills
- Strong risk and issues identification and management skills
8
Skills For Team Lead Resume
- Strong delegation and follow-up skills
- Strong interpersonal skills in order to build a network of stakeholders across the organization
- Strong communication skills to interact and facilitate the collaboration with multiple stakeholders
- Strong computer skills, Excel – intermediate level
- Two years of demonstrated supervisory experience in Cyber Crew Stan/Eval programs and/or cyber weapon system operations experience
9
Skills For Team Lead Resume
- Strong database skills in at least one: Sybase,DB2,Oracle,Postgres, MS-SQL
- Advanced Business English and good communication skills
- Flexible individual with good interpersonal skills
- Exceptional organization skills and demonstrated ability to work independently and exercise sound business judgment
- Results-oriented with attention to detail; strong analytical skills
- + Proven written and verbal communication skills
- Strong computer skills which include MS Office and various email clients
- Excellent influencing, facilitation and communications skills
10
Skills For Team Lead Resume
- + Strong computer skills
- + Excellent customer services skills
- Proven communication skills with all levels of employees and management
- Possess strong analytical skills to identify the scope & parameters of projects or problems, & to provide required solutions
- Strong communication, organizational & leadership skills. Ability to gain respect quickly & to influence
- Demonstration in their past work experience of robust analytical skills, high attention to detail, process improvement and a control mind set
- Strong knowledge and skills of RF scanners and Warehouse Management System
- The ability to work effectively and foster a strong team environment
- Leadership skills - experienced manager
List of Typical Responsibilities For a Team Lead Resume
1
Responsibilities For Team Lead Resume
- Strong knowledge of RBS processes and standards, including change management.Strong risk and issues identification and management skills
- Proven skills and experience of delivering within a Commercial Management in a senior role
- Excellent workflow management skills /experience
- Demonstrates Effective Communication and Interpersonal Skills
- Strong IT & computing skills
- Strong technical expertise, with advanced coding skills in Java and PL/SQL
2
Responsibilities For Team Lead Resume
- Excellent collaboration skills, applied successfully within team as well as with other areas
- Good interpersonal communication skills in both written and verbal communications
- Strong electro-mechanical skills to coordinate, train, and assist an EM team to keep optimum equipment availability
- Good communication/associate relation skills
- Excellent interpersonal, communication and motivational skills
3
Responsibilities For Team Lead Resume
- Effective written and spoken communication and presentation skills
- People management skills or equivalent experience
- Solid communication skills – both with internal teams and clients
- Strong interpersonal skills and an ability to coach others in a team
- Strong skills in in Microsoft Office: Outlook, Word and Excel, ability to type 40wpm
- Good presentation and communication skills in both written and oral
- Effective organizational, coordination, and communication skills
- Strong analytics, excel and power point skills
- Proven leadership or facilitation skills
4
Responsibilities For Team Lead Resume
- Very good conceptual, analytical and communication skills
- Excellent written & verbal English communication skills (CEFR C1)
- Excellent communication skills in English and German, both verbal and written
- Excellent presentation and communication skills which can be adapted to different types of audiences
- Excellent written, oral, public and interpersonal communication skills
- Experience in the corporate actions operations environment with proven team leadership or management experience
- Excellent Team Management, Communication and Interpersonal Skills
5
Responsibilities For Team Lead Resume
- Proven leadership skills and ability to develop, manage, and motivate your team in a fast-paced environment
- Self-motivated and has strong analytical and problem solving skills
- Demonstrate creative problem identification and solution skills
- Strong analytical and problem solving skills, particularly numerical
- Possess high analytical skills, be able to see patterns, be a fast thinker and a good decision maker
- Strong verbal and written communication skills to interact with both customers and various
- Strong customer relation and presentation skills – ability to articulate technical information in a business related manner
- Liaising effectively with team members, internal groups and external counterparties to resolve discrepancies in a timely and efficient manner
- People management experience, with experience attracting, scaling and developing high performing and highly engaged teams
6
Responsibilities For Team Lead Resume
- Prior Experience in an online search, social media, internet, advertising, e-retailing, marketing company, content moderation
- Proven experience of leading, motivating and developing talent
- Demonstrated experience to achieve marketing results across a portfolio of marketing objectives
- Demonstrated experience in coordinating team work assignments/deadlines and training team members
- Basic reading, writing and comprehension English skills
- Resourcefulness, critical creative thinking, and problem solving skills
- Strong working knowledge in both Unix/Linux and Windows. Good understanding of PKCS standards
7
Responsibilities For Team Lead Resume
- Prior experience leading or supporting a service oriented and/or call center environment
- Demonstrated and proficient experience using word processing and spreadsheets in Microsoft Office Suite
- Operates effective and timely change management requests to successfully implement changes without impacting other operational systems
- Ales experience + experience supervising a staff of 10 or more
- Operate independently with proficient organization and planning skill
- Experience within the financial industry, ideally working with corporate actions and company data. Experience within the Index Industry is ideal
- Validation:Working knowledge of validation related tasks and activities
- Proven experience with Microsoft solutions, technically leading transformational enterprise projects
- Superior interpersonal, team building, and organizational skills
8
Responsibilities For Team Lead Resume
- English: Essential writing and conversation skills
- Spanish: Advanced writing and conversation skills
- Strong Excel knowledge and preferably experience working for the Spanish Market
- Team Management Skills (leading a team of 20 FTEs)
- Technical Skills: Knowledge of Keyboarding, basic PC operations, Microsoft Office
- Demonstrated proficiency in multitasking and prioritization
9
Responsibilities For Team Lead Resume
- Demonstrated experience and success in leading cross functional teams and projects of significant size and scope
- Proven experience in managing an operational team
- Exceptional business case analysis, planning, project management, and presentation skills
- Strong passion for delivering a great guest experience with every interaction
- Experience with remote control software for helping resolve common desktop incidents, requiredExperience with ACD Call Center Systems required
- Experience in e-commerce and buyer journeys with proven success optimizing product funnels to improve conversion rates
10
Responsibilities For Team Lead Resume
- Proven experience in the administration and management of differing forms of construction and professional services contracts
- Demonstrated experience executing mechanical subsystem design under limited supervision in support of larger projects
- Good experience in managing AVPs or team managers who manage others
- Work experience in banking platform /applications; work experience in matrix management environment desirable
- Related experience in the manufacturing environment/related experience
- Have prior experience in managing the people with direct/indirect reportees
- Experience of leading software development teams, with total experience of at least 8 years
- Prior experience in managing delivery of dev, functional and non-functional test environments in strategic programmes
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