Team Supervisor Resume Sample
Sadye Ortiz
90047 Padberg Summit,
New York,
NY
+1 (555) 758 4407
Work Experience
Executive Assistant & Administrative Team Supervisor
04/2017
-
PRESENT
Houston, TX
- Support the Loan Processing Center and the Sales Team by reviewing daily edit reports to ensure Compliance Packages and Application Packages are provided to borrowers within the designated timeframe
- Work directly with the Mortgage Loan Consultants, Processors and LPC/Sales Teams to resolve pricing edits and release Application Holds, allowing an application package be provided in a timely manner
- Perform Credit Account Reporting System (CARS) functions as defined in the CARS Procedures
- Complete Co-Op Audits for “clear to close” before the loan is moved to Ready for Closing
- Utilize reports where loan conditions were cleared and confirm they were cleared correctly
- Complete verification requests that require a fee via Verification Assistance Email Box. Perform additional functions assigned by Operational Control & Governance (OCG) management and/or PHH Senior Leadership
- Meet or exceed donor, sponsor and other customer’s service expectations. Seeks and uses customer feedback to improve services
- Meet or exceed donor, sponsor and other customer’s service expectations
- Be a model of professionalism and compassion while serving as an ambassador to the public for the nation's largest not-for-profit blood banking organization
Team Supervisor
08/2011
-
11/2016
Boston, MA
- Conduct random spot-checks of work completed in ECM, Account Linking, CEB’s, Compass and Envestnet
- Aggregate incoming client concerns and make connections related to Scottrade’s business decisions and keep leadership informed of trends and identified gaps in service model
- Monitor agents and coach them to improve daily/weekly/monthly sales commitments
- Maintain accurate, current and consistent documentation on direct reports
- Review productivity statistics on a daily basis and provide constructive feedback
- Successfully complete all client related training and continually update agents
- Hold team meetings on a regular basis with direct reports
Shift Instock Team Supervisor
04/2009
-
05/2011
San Francisco, CA
- Communicate all process and client changes to direct reports within a timely manner
- Promote the use of all center communication tools
- Administer Recognition and Rewards programs in accordance with organization’s guidelines
- Previous experience in a Call Center is required
- One year supervisory/management experience
- Promote employee development by establishing performance measures that encourage employees to excel
- Continually assess personal management skills determining strengths and developing a plan to address areas for growth
- Review monthly appraisal status reports ensuring staff is held accountable for timely and quality appraisals
Education
Argosy University - Salt Lake City Campus
2005 - 2009
Bachelor's Degree in Business
Professional Skills
- Proven supervisory skills including organizing and prioritizing work, and utilizing sound judgment
- Demonstrate innovation and good judgment / problem solving skills when
- Basic computer skills: Outlook, Excel, WMS experience necessary
- Strong communication skills (written/verbal) to discuss with various stakeholders
- Excellent overall customer service skills, attendance and performance record
- Strong skills in productivity, organizational and time management in order to meet strict regulatory compliance goals
- Strong system / process skills
How to write Team Supervisor Resume
Team Supervisor role is responsible for english, organizational, software, retail, training, integration, security, payroll, planning, reporting.
To write great resume for team supervisor job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Team Supervisor Resume
The section contact information is important in your team supervisor resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Team Supervisor Resume
The section work experience is an essential part of your team supervisor resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous team supervisor responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular team supervisor position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Team Supervisor resume experience can include:
- Demonstrated ability to effectively resolve patient inquiries and employee issues and resolve problems
- Adding machine, computer terminal operation and currency counting machine skills required
- Previous experience in planning and prioritising workload and resource to ensure that goals are reached
- At least six (6) years of experience in a casino soft count environment with at least three (3) years of experience leading or supervising a team
- Create and implement plans to improve employee skills, motivation, and engagement
- Sets examples through leadership in areas of personal character, commitment, organizational and communication skills, and work ethic
Education on a Team Supervisor Resume
Make sure to make education a priority on your team supervisor resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your team supervisor experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Team Supervisor Resume
When listing skills on your team supervisor resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical team supervisor skills:
- Challenge the status quo, Solid analytical and problem solving skills
- Prior experience working in a manufacturing environment (production, engineering, materials, etc.)
- Distribution leadership experience in an order fulfillment center, Self-directed, proven leader
- Prior clinical experience with homelessness, mental health, and/or substance abuse
- Effectively Communicate Initiatives and Production Planning Activities
- Respond to customer inquiries and statements effectively
List of Typical Experience For a Team Supervisor Resume
1
Experience For Team Supervisor, Benefit Analyst Resume
- Excellent inter-personal skills and the ability to build relationships
- Fluent German and good English skill
- Experienced technical professional with direct experience in design, development and configuration of MDM hub and related platforms
- Listen effectively and communicate clearly
- Direct and coordinate the activities of employees engaged in the production, assembling, or processing of goods
- Operates within the department budget
- Conduct daily tailgate meetings with shift employees prior to the start of work
- Manage own workload and prioritise tasks across your team to enable optimum performance output
- At least one (1) year of experience with EMR/IDX, and Navinet
2
Experience For Shift Instock Team Supervisor Resume
- Solid knowledge of national and international regulations
- Solid knowledge of global regulations and guidelines for drug development
- Supporting branch manager
- Coaching agents to yield optimal performance through a sound understanding of the business and engagement with their team
- Provide on-the-job training and coaching to support team member’s ongoing development and growth
3
Experience For Executive Assistant & Administrative Team Supervisor Resume
- Ensure that the engineering department is focused on meeting financial, schedule and technical requirements of the projects
- Supervise testing processes, liaising with ISPL and US team
- Complete required readings and training assignments by assigned deadline. Documentation of training/communication for team is
- Responsible for having safe work instructions available for all positions and that processes are ran in accordance with SOP’s and other documentation
- Ensure all employees have the required level of safety training, all equipment and installations are well maintained with safety guards and devices and associates are using the appropriate PPE
- To assure activities being performed having an environmental impact are communicated and accomplished according to the environmental management
4
Experience For House / Strike Team Supervisor Resume
- Ensure quality objectives are met including regular adherence to Good Manufacturing Practices (GMP’s), performance of sanitation audits, food safety checks (HACCP), and product quality checks conducted according to company policies
- Implement strategy by breaking it down into department/team action plans
- Manage performance, career development, succession planning and recruitment activities
- Works with RC IT managers in US to determine the technical feasibility by evaluating requirements and analysis as well as proposed solutions
- The ability to reinforce key messages about customer service to the team, acting as a role model for the delivery of exceptional customer service
- The ability to set clear expectations for team members, giving staff regular and constructive feedback to improve their performance
5
Experience For Technical Team Supervisor Resume
- Set up clear targets and objectives for the team members setting up expectations
- Review and recommend employee’s for hire during probationary period. Complete 30/60/90 day reviews for probationary employees
- Assists in the training and development of all A/R personnel
- Assists with interviewing prospective applicants for employment as needed
- Completes assigned management training in a timely manner
- Supervise the Vehicle Creditor / OEM team, providing support and guidance as required
- Monitor team performance against agreed objectives, taking actions to improve individual performance as necessary
6
Experience For Department of Labor Team Supervisor Resume
- Build positive working relationships with internal customer groups, key vendors and OEM partners
- Monitor and follow up on productivity and goals
- Provides leadership and direction to team leaders and engineers
- Ensure progress, adherence to deliverable, and budgeted hours
- Develop action plans and coordinate project resources
- Ensure proper resource allocation for projects and bids
- Optimize communication and relationships with customers as well as internal/external stakeholders
- Optimize processes/tools through review of business requirements, customer needs, technical innovations, industry best practices, and new market conditions
- Work requires knowledge of business management and accounting and the ability to communicate effectively orally and in writing; at a level generally acquired through the completion of two years of college with course work in accounting, business or financial management or a related field
7
Experience For Inside Team Supervisor Resume
- Successful completion of departmental training program is required. Work requires the availability to be present during a variety of shifts, including evenings and weekends to perform supervisory functions and conduct training for all team members
- Outbound: As our largest team, they manage every aspect of the Client-bound shipping process including picking, hand folding, and shipping. As the last step in our fulfillment process, your team ensures we are delighting our customers with every “Fix” through the love and attention they give every detail inside and outside of the box
- Returns: Our Clients keep only what they love so this team completes our Client checkout experience for the items kept and processes any returns so they can be styled for another fix. Your team is responsible to ensure all returned items are of highest quality before being placed back into inventory to delight another Client
- Promoting and facilitating the personal development of team members by identifying needs for training, as well as providing training
- Tracking and providing feedback to the manager on the production team's performance
- Work requires demonstrated organizational skills, the ability to multi-task, effective time management, understanding labor relations, and strong analytical skills
- Work requires knowledge of consumer health/dental insurance options and plans, BMC revenue cycle from insurance identification to accounts receivable, and cash collection policies and procedures
- Work requires knowledge of rules and regulations pertaining to certification of application counselors, insurance claims submission, bad debt, uncompensated care eligibility and programs, and self-pay options
8
Experience For Count Team Supervisor Resume
- Work requires the availability to be present during a variety of shifts, including evenings and weekends to perform supervisory functions and conduct training for all team members
- Professional approach to colleagues and customers
- Brand aware and passionate about the Luxury sector
- A desire to reach sales targets
- Participation in various projects and feedback sessions to positively impact workflow,
- Work closely with Loan Consultants, Processors and LPC/Sales teams to resolve issues and concerns and document findings
- Ensure requests completed for information received from various departments (verification requests, ML mortgage guarantees, Chase Paymentech, etc.)
- Confirm deliverables assigned are met
- Track and analyze items to determine business opportunities for improvement and provide feedback to affected areas
9
Experience For Associate Group Leader / Team Supervisor Resume
- Act as the point of escalation for the team and customers of the Edit report team
- The aforementioned responsibilities of the Driver describe the general nature and level of work and are not an exhaustive list
- Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Vendor’s issues and questions
- Selling & Customer Service: Models the way to create a customer centric environment and to ensure consistency across the store. Coaches every associate to create a culture of consultative selling and total solutions while focused on the customer’s needs. Support the services team through qualifying lead generation opportunities
- Supervise staff including hiring, training, evaluation, and discipline to ensure a well-qualified team and to enhance operational success. Monitor individual and group performance to improve overall team
- Meet or exceed donor, sponsor and other customer's service expectations. Seeks and uses customer feedback to improve services
- Track executive’s client interaction
- Supervise, lead, develop & coach team
- Active participation in HR People Related activities
10
Experience For Operations Team Supervisor Resume
- Manage workload distribution and compliance oversight
- Assists in the evaluation of equipment, hardware and software for the department
- Understand internal and external regulations, procedures and policies and apply them fairly and consistently in accordance with established SOP’s
- Clean class 3 drivers’ license
- Actively participate in relevant corporate programs/initiatives, complies with quality standards and corporate policies and procedures; acts in a manner consistent with 3M’s values / ethical standard
- Liaise with Mumbai (ISPL) development staff and ISPLK managers on issue resolution, determining and designing system specifications, standards and best coding practices
- Estimate level of effort, evaluate new options of similar technology, offer suggestions to improve processes, and provide comments on some design aspects
List of Typical Skills For a Team Supervisor Resume
1
Skills For Team Supervisor, Benefit Analyst Resume
- Excellent communication skills with both colleagues and customers
- Discern when additional input is required to effectively address unique and/or complex situations
- Demonstrated in-depth technical and business experience
- Fluent Espana and good English skill
- Fluent Japanese and good English skill
- Working-hands on role, operates powered equipment safely and efficiently
2
Skills For Shift Instock Team Supervisor Resume
- Experience coaching, mentoring and training staff
- Excellent at training, coaching and developing team members to the required high standards
- Previous experience utilizing independent decision making
- Experience in food processing, packaging, Quality, Supply Chain, and knowledge of GMP’s
- Management experience or have completed the Management Training Program successfully
- Previous Supervisory experience or looking to progress to Supervisor
- Previous experience of coaching to success
- Self-motivated, self-directed and independent thinking as well as an effective team player
- Carryout proofreading of analysts’ reports prior to release to business units
3
Skills For Executive Assistant & Administrative Team Supervisor Resume
- Experience using an iPad or Smart Phone
- Solid working knowledge of pharmacovigilance concepts
- Persuasive communicator / strong facilitator / structured and logical thinker
- Previous supervisory experience
- Good knowledge of MS Office applications (Excel, Word, Outlook, PowerPoint)
- At least one-year people management experience
- Relevant work experience
- Demonstrated ability to foster teamwork
- Display and use of leadership skill set
4
Skills For House / Strike Team Supervisor Resume
- Three to five years of key holder experience within a retail en
- HCAM experience or 4 years of Customer Service
- Advanced skill level in SAP
- Demonstrated ability to provide guidance and leadership to employees
- One year of customer service related experience
- One year experience with Prize Team Staff
- Trains branch associates on MSC’s systems and sales techniques to enhance effectiveness of Inside Sales team efforts
5
Skills For Technical Team Supervisor Resume
- Related experience in freight forwarding/ NVOCC/ Sales/ Customer Service
- Supervisory experience in freight forwarding/ NVOCC/ Sales/ Customer Service
- Ensure effective internal and external communication between all department levels and functions to foster teamwork and enhance
- Ensuring all employees are following the standard operating procedures and training instructions
- Supporting the 5S, housekeeping, Enterprise Lean Sigma (ELS) projects and recycling programs
- Introducing change and ensuring it is embraced within the team
6
Skills For Department of Labor Team Supervisor Resume
- Supporting/Training of area staff
- Leading efforts to identify root causes and putting preventative actions in place for quality- and safety-related issues
- Collaborating with other functional areas to resolve problems and develop improved manufacturing processes
- Reducing manufacturing waste and process complexity
- Assigning personnel responsibilities and ensuring teamwork among everyone on the shift to maximize efficiency and minimize downtime on production equipment
- Achieving sales targets and drive branch performance
- Providing expert technical knowledge
- Working closely with other production team members and managers to provide consistent expectations and drive continuous improvement
- Working on the production line whenever unexpected absenteeism occurs or to meet customer needs
7
Skills For Inside Team Supervisor Resume
- Coordinating production activities for team members on your shift
- Lead people to ensure business objectives are met. This includes goal setting, monitoring work product, and evaluating results
- Teaches and reinforces consultative selling behaviors that result in Managers and Associates delivering exceptional
- Has a clear understanding of merchandising and retail operations
- An aptitude for working to tight deadlines and working on multiple tasks at once
- Provide direct supervision to employees, including assignments, technical and behavioral performance counseling
- Supervise the review of reports and deficiencies through research in PHH systems as well as locating and providing corrective documents in Document Viewer
- Supervises the count team to include efficient staffing, team member development and training, performance management and policy enforcement
- Guide individuals toward goal achievement using
8
Skills For Count Team Supervisor Resume
- New York state LMSW or Master's in Counseling
- Ensure compliance to company policies, directives and operating procedures
- Innovative – able to bring new ideas to the table
- Independently solve routine problems related to case processing and surface issues constructively
- Advanced user-level knowledge of computer technology and computer operating systems
9
Skills For Associate Group Leader / Team Supervisor Resume
- A Driving Licence is ideal but not essential
- Mastery of MDM, ETL, data quality and database application(s) and broad understanding of integrated systems
- Uses every contact with a customer to build sustainable relationships, ensuring they are a fan
- Lead daily team huddles to promote team participation, flow of communication and recognition from previous day outcomes including customer or employee stories
- Work across functional departments and across laboratory testing sites to remove barriers and optimize client delivery consistency
10
Skills For Operations Team Supervisor Resume
- Assist leading a team
- Customer Service/Processing of client activity
- Active participation and leadership conduct (support in leading the FAST community in quarterly calls, triad teams, knowledge share, and service delivery)
- Ensure adherence to engineering processes to provide high quality work that meets project schedules and expectations
- Conducts performance coaching, provides individual feedback, and issues corrective action
- Makes daily decisions impacting the business
- Guide individuals toward goal achievement using negotiation, teamwork /
List of Typical Responsibilities For a Team Supervisor Resume
1
Responsibilities For Team Supervisor, Benefit Analyst Resume
- Assist in platform support as needed. This includes managing the escalation of critical issues and coordination of activities with Application Support. Provide information by collecting, analyzing, and summarizing development and service issues working with local APS team
- Provides support to agency workflows to benefit clients and to reach agency’s business goals. Attends association & company-sponsored classes to stay abreast of products, pricing and coverage changes within the company & industry contracts. Assists or completes other tasks as directed by the operations manager. 20%
- Communicate operational and commercial needs of the branch and the branch’s clients to overseas colleagues, guaranteeing operational consistency and customer satisfaction
- Prior money handling experience required (bank, casino, sales, etc.)
- Ensure performance consistency across your team through effective call coaching and providing referral support on complex processes
- Monitor individual and group performance to improve overall team effectiveness
- Supervise staff including hiring, training, evaluation, and discipline to ensure a well-qualified team and to enhance operational success
- Promotes safety by leading by example, performs 5s & housekeeping audits
- Assists in maintaining discipline of employees and in supervising the proper application of the company’s policies and procedures
2
Responsibilities For Shift Instock Team Supervisor Resume
- Assist in distributing all Count-related reports to Accounting
- Support the recruitment and training of new team members coming in to the CCC
- Ensure a close collaboration with the PM Study Management team, the laboratory testing sites and the internal departments supporting Dx services
- Willingness to act as an additional manufacturing resource by taking a hands-on approach to day-to-day production activities
- Adaptability to changes in the work environment - manages competing demands and is able to deal with frequent change, delays or unexpected events
3
Responsibilities For Executive Assistant & Administrative Team Supervisor Resume
- Follow Pilot Thomas’s incident and accident reporting procedures
- Assist in overseeing daily operations and departmental performance consistent with the strategies and vision of the property
- Collect, count, bag, record and verify contents of the BV drop according to policies and procedure
- Count, bag, record and verify contends of table games drop boxes according to policies and procedures
- Ensures that the MGR and all accounting reports and paperwork are accurate
- .Ensures that all count room equipment is maintained in proper working order
- Assists in reviews, scheduling, and overall company compliance within the department
- Problem solve complex tasks and investigate customer issues/complaints enhancing the reputation of our contract clients
4
Responsibilities For House / Strike Team Supervisor Resume
- Isn’t put off by working under pressure
- Stay clam in a demanding situation
- Establish and monitor performance objectives for assigned direct reports and taking corrective action where appropriate
- Ensure the team and department meet client expectations in order to deliver outstanding customer satisfaction and Service Excellence
- Supervise the day-to-day operations of the assigned client team members including but not limited to
- Basic IATA / NVOCC Knowledge
- Ensure blood drive compliance with applicable Federal, State and local regulations as well as all American Red Cross policies, procedures and guidelines. Ensure SQUIPP (safety, quality, identity, purity and potency)
- Plan, manage and direct all aspects of blood and/or apheresis collection operations (fixed site and/or mobile) to ensure an efficient and effective process. Recognize and correct donor flow inefficiencies. Monitor work
- Ensure blood drive compliance with applicable Federal, State and local regulations as well as all American Red Cross policies, procedures
5
Responsibilities For Technical Team Supervisor Resume
- Plan, manage and direct all aspects of blood and/or apheresis collection operations (fixed site and/or mobile) to ensure an efficient and
- Ensure blood drive compliance with applicable Federal, State and local regulations as well as all American Red Cross policies, procedures and guidelines. Ensure SQUIPP (safety, quality, identity, purity and potency)for all products collected under their supervision
- Hires, trains, evaluates, motivates, and, when necessary, terminates Count Room personnel in accordance with Ameristar Black Hawk Casino Resort & Spa policies and procedures
- Transfers receipts to the Cashier's Office and the corresponding documentation to the Accounting Department on a daily basis
- Schedules Count Room personnel and obtains signatures daily for the Gaming Commission
- Knowledge of Oasis computer system, state operation of currency counting equipment, and 10-key calculator
6
Responsibilities For Department of Labor Team Supervisor Resume
- Observes count, reviews count slips, and reconciles total funds to ensure the integrity of the count
- Contribute to the development and implementation of annual operating plans to ensure achievement of area collection goals, quality and organizational objectives
- Serve as primary problem solver to field operations for efficiency and operational issues
- Track and take action on personnel and payroll issues
- Assist with specific directions to SGS employees on a daily basis on the work activities that need to be accomplished
- Assist in facilitating monthly safety meetings for all employees (including development of an agenda for the meetings and minutes for group wide distribution of the meetings)
- Assist Site Leader in conducting initial incident investigations concerning SGS operations
- Provide daily leadership to warehouse associates, directs work, reassigns as needed
7
Responsibilities For Inside Team Supervisor Resume
- Collaborates with peers, DC leadership
- Help identify & drive continuous improvements to the DC processes that improve consistency, customer service, and eliminate waste, encourages team to use the idea generation board
- Coach, counsel, and provide opportunities for personal growth among the DC team
- Ensures compliance with all specified FDCPA, state and city laws and provisions, as outlined in the GCS Compliance with FDCPA and State Collection Laws Statement and the FDCPA Test
- Works with other functional areas to coordinate cooperation between the collection floor and those areas
- Review and Approve A/R time sheets
- Contribute to process improvement initiatives, operational excellence and robust policies
- Work closely with your line manager to feedback process issues to assist with sustainable growth plans
8
Responsibilities For Count Team Supervisor Resume
- Directly manage, inspire, and develop 10-25 hourly team members so that each person generates, lives and breathes our culture as they achieve daily departmental goals
- Recruit, interview, and onboard new team members to build an exceptional team of bright, kind and goal oriented employees within your department
- Manage daily tasks that impact operational effectiveness and execution of departmental goals, such as accurate reporting of timesheets, hours worked, and attendance
- Track daily performance data and analyze for trends and opportunities. Make informed recommendations and respond to changing operational needs effectively e.g. staffing and process changes
- Roll out new processes and production changes to your team. Educate all team members and provide high-quality feedback on the process and their performance and impact
- Model and champion innovation by encouraging your team to find ways to do things more effectively, ask client-centric questions, share their learnings with others, and work through challenges and obstacles
- Plan, manage and direct all aspects of blood and/or apheresis collection operations (fixed site and/or mobile) to ensure an efficient and effective process
9
Responsibilities For Associate Group Leader / Team Supervisor Resume
- Ensure blood drive compliance with applicable Federal, State and local regulations as well as all American Red Cross policies, procedures and guidelines
- Ensure SQUIPP (safety, quality, identity, purity and potency) for all products collected under their supervision
- Recognize and correct donor flow inefficiencies
- Monitor work area and practices to ensure a safe environment; take preventative and/or corrective action to prevent safety hazards and potential injuries to donors, volunteers and staff
- Perform clerical administrative functions to provide documentation and ensure donor/recipient safety and to monitor staff competency
- Seeks and uses customer feedback to improve services
- Participate in all counts and drops performed
- Generate reports and verify all data
10
Responsibilities For Operations Team Supervisor Resume
- Ensure compliance with departmental and overall property policies and procedures
- Supervisor all activities of both the BV Drop Process and Soft Count Room
- Count, bag, and verify contents of the NRT count
- Responsible for the general upkeep of the count room
- Open-minded and receptive to construction criticism
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