Technology Control Officer Resume Sample
Lesley Block
8038 Kutch Islands,
New York,
NY
+1 (555) 463 8895
Work Experience
Senior Technology Control Officer
06/2016
-
PRESENT
Houston, TX
- Complete all tasks in connection with the organization’s activity but not detailed in the current job description, charged by the direct manager, supervisor, or the functional head
- Timely execution of the Controls plan consisting of over 10 applications, guiding the teams’ progress and managing escalations
- Risk Management activities in global financial services organization
- Exposure to corporate strategic initiatives
- Capacity to consult with clients to interpret JPMC risk policies and procedures to protect the Firm’s information
- Promote innovation within the technology control environment driving control optimization, process efficiency, and improved client
- Help manage the acquisition and procurement of technologies best designed to meet Chase’s enterprise security requirements
Technology Control Officer
02/2013
-
03/2016
San Francisco, CA
- Serve as a subject matter expert for all of Chase’s Digital IT Risk performing advisory services related to security architecture strategy and technology implementation
- Develop and maintain strong business and technology relationships, becoming a trusted partner, as well as building relationships with corporate functions such as Audit, Compliance, Legal, Technology Controls and Third party
- Technology management experience
- Related business experience and 15+ years of overall experience
- Experience in Risk Management and/or Technology Audit functions is strongly desired
- Provide support for US TCO leadership in regional and sub-regional programs
- Assess firm processes against local regulatory requirements
AWM Technology Control Officer
04/2007
-
09/2012
San Francisco, CA
- Executive Management presentations, reports & metrics
- Oversight of internal Audit and Regulatory management
- ITGC assessments, SOC1/SOX
- Risk and Control incidents/events management
- Technology Risk Application Control Assessments
- Cybersecurity Control Assessments
- Ensure adherence with LOB Risk and Controls KRIs, enabling the organization to meet LOB wide targets for controls, including successful audits and audit issue validation targets
Education
Antioch University Seattle
2002 - 2006
Engineer's Degree in Management
Professional Skills
- Excellent English comprehension skills; ability to infer meaning from context
- Experience in working with Senior and ‘Chief’ level management
- A strong understanding of the finance and HR function, to include knowledge of general ledger, headcount, payroll systems, and regulatory requirements
- Experience in a technical and/or information security related function
- Experience in IT risk management, preferably for financial institution
- Relevant working experience in Financial Services industry
- Several years of experience / knowledge in Technology Risk Management or Technology Audit working for a financial institution
How to write Technology Control Officer Resume
Technology Control Officer role is responsible for digital, insurance, finance, training, integration, database, procurement, security, payroll, architecture.
To write great resume for technology control officer job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Technology Control Officer Resume
The section contact information is important in your technology control officer resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Technology Control Officer Resume
The section work experience is an essential part of your technology control officer resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous technology control officer responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular technology control officer position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Technology Control Officer resume experience can include:
- Strong understanding of Deployment Engineering, Logging, monitoring, intelligent alerting, and self-healing technical processes
- Experience working with Cloud and Machine Learning Technologies
- Flexible, adaptable to shifting priorities; eagerness to work in a fast-paced, results driven, highly dynamic environment
- Experience in business process analysis, documenting gaps and process standardizations.
- Experience managing audit engagements. Includes internal, external, regulatory, and regional
- Strong knowledge across databases, Operating Systems, middleware, mainframe, network architecture and datacentre and service management
Education on a Technology Control Officer Resume
Make sure to make education a priority on your technology control officer resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your technology control officer experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Technology Control Officer Resume
When listing skills on your technology control officer resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical technology control officer skills:
- Good understanding of payments systems and controls
- Experience performing IT Business Analysis, Project Management, or similar work is an advantage
- Understanding of control frameworks and industry standards including COBIT, ISO 27001, COBIT, NIST and ITIL
- Implementing clear policy framework across dispensations and waivers
- Operating as a Subject Matter Expert Role for the Risk Management Framework
- Understanding of Application controls and best practice
List of Typical Experience For a Technology Control Officer Resume
1
Experience For Senior Technology Control Officer Resume
- Participate in the implementation of the LOB Risk and Controls transformational roadmap, driving overall maturity in the LOB risk organization
- Develop, participate and deliver monthly risk committee updates, including LOB Business and IT Risk and Control committees
- Serve as a point of contact/escalation for IT Risk, Cyber and IAM related topics, supporting their respective organizations
- Strengthen the GIAM control environment through education, collaboration, and oversight
- Collaborate with Audit, Information Risk Management, business control functions, and the GIAM teams to drive transparent, measurable, and sustainable control improvements
- Proactive engagement with other LOB Technology Control Officers and IAM Leads
- Collaborate with ADMs/AOs on Internal Audits, SSAE16, SOX, and regulatory assessments
- Ensure adherence with LOB Risk and Controls KRIs, enabling the organization to meet CCB wide targets for controls, including successful audits and audit issue validation targets
2
Experience For AWM Access Management Technology Control Officer Resume
- Drive an update to the Risk and Control Strategy for Infrastructure and Production Management, with focus on integration to Automation Tools and Continuous Monitoring of Controls
- Drive the creation of the Controls Framework for the Dev Security Ops in partnership with IPM and Engineering and Architecture
- Drive robust integration to target state Access Management Toolset through collaboration and leadership across Cyber Technology and Controls and IPM
- Leverage technical knowledge and experience to all aspects of risk and controls management, helping aligned CTO organizations to identify risk, develop remediation plans, and drive remediation efforts
- Partner with peer TCOs, to develop and continuously mature TCO processes and procedures to support the large scale IT Risk and Controls needs of the aligned CTO Sub LOB
3
Experience For VP, Technology Control Officer Resume
- Provide risk and controls oversight for the CTO Sub lines of business migration to internal and public clouds, driving controls adherence and maturity in the process
- Support firm wide Cyber Security and Identity/Access Uplift programs, through partnership with TCO peers and LOB Cyber Leads
- Partner with peers to create a culture of Agile Development adoption, including providing insight and input on how to modify TCO process and procedure to fit an agile development model
- Support the LOB Risk and Controls transformational roadmap by ensuring awareness of roadmap goals and executing to meet those goals in partnership with your peer TCOs as well as key interdepartmental contacts and clients
- Participate in Technology Control forums across multiple application areas
- Partner closely with IT and business stakeholders on access design for shared DECO platforms. Knowledge of how database access is architected, LDAP and Active Directory group, RSAM, and EURC is required
4
Experience For AWM Technology Control Officer Resume
- Experience in Technology Controls, Security, Risk, and/or Audit experience
- Provide mentoring and training to peer and analyst level Technology Controls Officers supporting CTO organizations at scale
- Responsible for administering roles, access, creation of new roles, and general maintenance for shared DECO data warehousing platforms
- Responsible for driving the DECO platform hygiene roadmap. Partner closely with the DECO platform teams to design monitoring, determine an evergreen testable process for monitoring, and then implement in support of the roadmap driven by Action Plans
- Involved in program execution related to overall cleanup activities for large DECO data warehousing platforms to get to steady state based on hygiene implemented
- Demonstrate working knowledge of enterprise systems architecture patterns, enterprise application patterns, and cloud microservices implementation
- Strong understanding of Teradata, Hadoop, and Greenplum Platform Infrastructure
5
Experience For Technology Control Officer Analyst Resume
- Serve as the primary point of contact/escalation for IT Risk, Cyber and IAM related topics, supporting a LOB CTO and CIO and their respective organizations
- Proactive engagement with DECO platform IOs and AOs
- Involvement in break lifecycle management
- Provide risk and controls oversight for the CTO Sub line of business migration to internal and public clouds, driving controls adherence and maturity in the process
- Lead Technology Control reviews across multiple application areas
- Support/enable innovation for key areas such as: Cloud Computing, Automation, AI/Robotics driving control optimization, process efficiency, and improved client experience
6
Experience For Senior Technology Control Officer Global Functions Resume
- Strong knowledge of Access Management frameworks, policies and procedures
- Lead the application and critique of the Technology risk and controls framework
- Member of relevant governance forums, Audit and regulatory reviews etc
- Analyze test results and open corrective action plans as needed. Identify emerging risks and prepare Quarterly Risk Assessment (QRA) documents to summarize overall MCA results
List of Typical Skills For a Technology Control Officer Resume
1
Skills For Senior Technology Control Officer Resume
- Instigate and manage initiatives to drive improvements to the Technology control environment including the effective design of material controls
- Experience using cloud services (e.g., IaaS, PaaS, SaaS, etc.) offered from public cloud suppliers (e.g., AWS, Microsoft Azure, Google Cloud, Salesforce, etc.)
- Strong knowledge of Operational Risk and / or Audit
- Partner with the CIO management team to create effective design, analysis and remediation of control measures
- Technology leadership experience
- Strong ability to articulate ideas and results in a meaningful and actionable manner
- Understanding of Deployment Engineering, Logging, monitoring, intelligent alerting, and self-healing technical processes
- Working with Technology to influence definition of policies and control standards
2
Skills For AWM Access Management Technology Control Officer Resume
- Deep understanding of application and technology control design e.g. SOX testing, payments security, PCI etc
- Ensures that HSBC internal control standards are met, including timely implementation of audit actions together with any issues raised by external regulators
- T-SQL / Integration Services / Reporting Services – intermediate knowledge
- Advise on new projects and products identifying key potential Risks and make recommendations to address them
- Keen understanding of national and international laws, regulations, policies and ethics related to financial industry cybersecurity
- Knowledge of Operational Risk modelling
- Complete presentations, training and lead workshops
- Advocate the desired behavioural changes across the CIO community required to mature the understanding and management of technology risk controls
- Perform Managers Control Assessment (MCA) testing of IT General Controls
3
Skills For VP, Technology Control Officer Resume
- Drive a risk mitigating culture within GIAM aligned to proactively identify, assess, and manage inherent risks within technology and services
- Familiarity with major technology regulators and key regulations in APAC
- To innovate and enhance the control framework and contribute towards reduction of findings noted in Audits, Internal Control reviews, 2LoD reviews, etc
- Consistently display positive leadership behaviors related to the management and mitigation of risk, including notification and escalation of any concerns and ensuring timely action in relation to points raised by audit, 2LoD and external regulators
- Continually support HSBC's approach to conduct, which is designed to ensure we deliver fair outcomes for our customers and do not disrupt the orderly and transparent operation of financial markets
- Maintain awareness of operational risk and minimise the likelihood of it occurring, including its identification, assessment, mitigation and control, loss identification and reporting in accordance with section B.1.2 of the Group Operations Functional Instruction Manual - FIM
4
Skills For AWM Technology Control Officer Resume
- Drive a risk mitigating culture within the Technology organization aligned to proactively identify, assess, and manage inherent risks within our platforms and services
- Strengthen the Technology control environment through education, collaboration, and oversight
- Collaborate with Audit, Risk Management, business control functions, and the Technology teams to drive transparent, measurable, and sustainable control improvements
- Partner with the CIO and their management team providing risk and controls consultancy, advice and guidance
- Actively engage in risk assessments and control substantiation
- Collaborate with Application Development teams on Internal Audits, SSAE16, SOX, and regulatory assessments
- Work with Technology to support internal and external Audit and risk related regulatory engagement
- Relationship Management. Develop and maintain relationships with the CTO and the wider service owners as well as key enterprise functions such as Regulatory, Compliance and Audit
- Lead efforts and participate in maintaining a strong governance structure for centrally managing Risk and Controls across all levels of the organization
5
Skills For Technology Control Officer Analyst Resume
- Interact and collaborate with internal support groups (Operate, Application Development, Architecture, Business/Finance) to ensure priorities align with R&C objectives
- Play a lead role, with our shared services partners, in CTO Risk and Control Self-Assessment (“RCSA”) and Infrastructure Control Assessment (ICA) programs by providing guidance to key stakeholders, and participate with RCSA and ICA on a daily basis from program planning to control substantiation
- Lead efforts, with our shared services partners, on the facilitation, testing, governance and reporting of High Availability, Sustained Resiliency and Disaster Recovery requirements. Includes test adjudication, App resiliency reviews, Tools and Compliance adoption, and manage and coordinate data center testing
- Manage/Lead efforts around the Critical Application Framework (CAF) program, including Hygiene, Lifecycle, Monitoring, Incident Management, Capacity, and Dependencies
- Able to analyze complex situations, influence strategies with practical, effective solutions
- Ensure accountability, focus and ownership of material operational risks when faced with competing priorities
- Relevant experience preferably within a risk management related role
- Relevant experience within IT infrastructure
6
Skills For Senior Technology Control Officer Global Functions Resume
- Technology experience with at least 5 in an engineering/development role
- Understanding of Teradata, Oracle, Hadoop, and Unix Access models is required
- Manage/Lead efforts around the Infrastructure Key Metrics compliance activity
- Lead efforts around Issue and Action Plan submission and remediation, ITRC break/remedy remediation; SSAP vulnerability management (Static, Dynamic, Pen Test, Open Source scanning); and, provide ARC/ACA guidance
- Partner and lead efforts with Access Uplift / Access Management requirements
- Drive decisions jointly with ICG Technology managers and Risk Heads
- Understand how Corporate Functions supports Critical Business Services and Infrastructure that is consumed by the Global Businesses and Functions and how Operational Risk is being managed for these services
7
Skills For Application Technology Control Officer Automation Resume
- Partner with key core infrastructure teams and stakeholders to define IT Infrastructure Delivery control requirements in a regional and global capacity
- Provide subject matter expert (SME) insight into the existing technologies and using this knowledge to inform and support the design and implementation of effective IT Infrastructure Delivery controls in a regional and global capacity
- Understand how IT Infrastructure Delivery supports Critical Business Services and Infrastructure that is consumed by the Global Businesses and Functions and how Operational Risk is being managed for these services
- Proactive management of current and emerging risk exposures in relation to IT Operations
- Excellent command of Cybersecurity organization practices, operations risk management processes, principles, architectural requirements, engineering threats and vulnerabilities, including incident response methodologies
- Expertise in Agile and can work with at least one of the common frameworks
8
Skills For CIB Technology Control Officer Resume
- Identify network attacks and systemic security issues as they relate to threats and vulnerabilities, with focus on recommendations for enhancements or remediation
- Fundamental knowledge of project management requirements
- Certifications (or desire to obtain) such as CISSP, CISM, CRISC, CISA are helpful
- Experience with one, or more, of the following: Distributed Applications, Unix/Linux, Apache/Tomcat/Websphere, Mainframe, Unix shell/Perl/Python or similar languages
- Experience as a technology practitioner with focus on one or more subject areas – application development, operations, architecture, infrastructure, technology resiliency, IT security, production management
- Familiarity with the following internal applications and processes: HP Service Manager (Incident and Problem Management), ITSM Change (Change Management), Force (Issue management), ITRC (Application Risk Management), RDMS (Resiliency)
- Experience performing technical risk and control assessments to validate evidence of security control requirements, identify security control breaks and management of security control break remediation
- Fair understanding of technology outsourcing prerequisite in relation to various country regulatory requirements
9
Skills For Application Technology Control Officer Resume
- Experience using a broad set of technologies throughout the infrastructure and application stacks (e.g., servers, operating systems, applications, databases, hypervisors, virtualization management, containers, security, compute, network, storage, etc.)
- Collaborate with Audit, Information Risk Management, business control functions, and the Banking Technology teams to drive transparent,
- Knowledge of current regulatory impact and expectations on technology per various regulatory guideline from MAS, HKMA, FSS, FSA, OJK, RBI and other Asia market regulators
- Lead and coordinate with colleagues and key stakeholders in an international team
- Communication - Ability to present complex issues confidently and concisely to Technology and HOST Senior Executives and other key stakeholders using non-technical easily understood language
- Strong knowledge of networks and databases
10
Skills For Technology Control Officer Global Functions Resume
- Experience with IT/Cyber Security, Application Development, Infrastructure Operations or related occupatio
- Proven ability to work collaboratively and multi-task successfully with quality and timeliness equally
- Make considered decisions that protect and enhance HSBC values, reputation and business
- Certifications CISA, CISM, CISSP, CRISC, COBIT or ITIL desirable
- Oversee the end to end health of the control environment
- Lead audit (internal and external) and risk related regulatory engagement as the technology controls SME
- Provide risk and controls consultancy, advice and guidance to the CIO team
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