Teller Resume Sample
Floyd Auer
9463 Witting Hill,
New York,
NY
+1 (555) 399 1913
Work Experience
Teller Lead
05/2016
-
PRESENT
San Francisco, CA
- Balance teller drawer daily with a 95% or better balancing record
- Maintain a well-developed, current, working knowledge of the complete line of products and services offered
- Promote and follow the Great Expectations Employee Guide, including the Customer Constitution. Successfully researches and resolves customer problems
- Participate in training programs and the Sales and Service Program
- Participate in community organizations and activities
- Build Client Rapport
- Make product suggestions based on the client's needs and refer to a member of the branch team
- Fulfill Client Needs
Teller
07/2013
-
02/2016
Houston, TX
- Continue to build the client relationship by viewing client accounts when performing transactions and identifying potential product needs
- Participate in post/debrief meetings with the branch team involving clients from the day to better understand specific client needs
- Debrief with the sales team member when a sale was based on a referral made by the Teller
- Meet individual established referral production goals. Build Client Rapport
- Help create and establish a business relationship between the Personal Banker and the client. Present Products
- Ensure compliance with security and audit procedures. Additional Responsibilities
- Float/Travel within a 30 mile radius to KeyBank branches as needed
Teller / CSR
01/2007
-
05/2013
San Francisco, CA
- Make product suggestions based on the client’s needs and refer to a member of the branch team
- A willingness to travel and work at different KeyBank branches within a 50 mile radius
- Provide professional client service, which includes, but is not limited to: performing accurate transactions, greeting the client, smiling, using the client’s name during the transaction, and thanking each client for his or her business. Refer clients to other branch team members and specialists as needed
- Handling secured stationary such as DD/DAO’s & other misc stationary such as TD receipt’s & continuous statement stationary
- Participates in training programs and the Sales and Service Program
- Execution of LCY transactions such as - cash deposits/ cash withdrawals, TIDE liquidation, draft issuances, in house transfers, draft cancellations, maintenances such as address change, cheque book and deposit slip issuance, PAN updation and stop payments
- Handling Foreign exchange transactions-acceptance and sale and purchase of FCY (Cash and TC)
Education
Quinnipiac University
2001 - 2006
School's Degree in Business Related Major Beneficial
Professional Skills
- Basic math skills and strong computer and customer service skills
- Demonstrated ability for close attention to detail, excellent customer service skills
- Basic math skills, PC and typing skills and the ability to count U.S. currency are required
- Strong written and verbal communication skills with the ability to build relationships and strong alliances
- Strong interpersonal and organizational skills. Experience at least 1 years
- Excellent customer service skills and a strong desire to be part of a customer focused service environment
- Strong mathematical, problem-solving and computer skills Basic knowledge of banking operations, documentation, policy and procedures
How to write Teller Resume
Teller role is responsible for customer, interpersonal, computer, basic, cash, listening, math, windows, organizational, english.
To write great resume for teller job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Teller Resume
The section contact information is important in your teller resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Teller Resume
The section work experience is an essential part of your teller resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous teller responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular teller position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Teller resume experience can include:
- Cash balancing at end of day which includes the preparation of the teller blotter sheet, MIS and preparation of reports like A2, Form 60, Stop payment, Heavy cash, MIFT, Address change, Multiple cheque bounce, Seeding register
- Cash handling/ strong customer service skills
- Good communication skills; ability to gain information from individuals/customers by asking appropriate questions
- Solid balancing and customer service skills
- 6 months cash handling experience;6 months customer service experience; 6 months computer experience
- 6 months cash handling experience. 6 months customer service experience. 6 months computer experience
Education on a Teller Resume
Make sure to make education a priority on your teller resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your teller experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Teller Resume
When listing skills on your teller resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical teller skills:
- Multi-tasking skills, organizational skills and the ability to prioritize
- Excellent customer service skills along with research and problem solving skills
- Strong attention to detail and cash handling skills; ability to process transactions with speed and accuracy
- Good interpersonal skills in dealing with internal and external clients
- Demonstrated verbal communication, sales, marketing and service skills which meet Bank of Hawaii’s established standards
- Experience: One to two years cash handling experience or related experience
List of Typical Experience For a Teller Resume
1
Experience For Float Teller Resume
- Basic computer knowledge and Windows skills required. Strong interpersonal and organizational skills
- Client service oriented, good communication and strong interpersonal skills, responsive to client needs
- Demonstrates excellent customer service skills at all times to promote positive image for bank through face to face communication and telephone etiquette
- Strong attention to detail and high volume cash handling skills; ability to process transactions with speed and accuracy
- Good interpersonal skills
- Customer service skills necessary with previous experience in a customer service environment
2
Experience For Teller / CSR Resume
- Good communication skills and written, spoken English
- Strong customer relations skills and ability to communicate and work well with employees and customers in a cooperative, positive manner
- Excellent communication and interpersonal skills (Spanish & English preferably)
- Client service oriented with strong interpersonal skills
- Client service oriented with good communication and interpersonal skills
- Good interpersonal communication and computer skills
3
Experience For CSR / Teller Resume
- Strong verbal, written, and interpersonal communication skills resulting in the ability to identify and recommend bank products and services to customers
- Excellent interpersonal skills and ability to communicate
- Computer and good interpersonal skills required
- 6 SPECIALISED SKILLS/EXPERIENCE
- 3-6 months PC experience; 10 key skills
- 3 – 6 months PC experience; 10 key skills
- Proven track record in accuracy and efficiency in conducting transactions and cash balancing; demonstrated success in assessing and meeting customer needs
4
Experience For Floating Teller Resume
- Communicates effectively with coworkers and supervisors keeping them informed of status of tasks
- This is an entry level position. No previous work history is required, however, prior customer service and cash handling experience would be of assistance
- Prior banking experience/knowledge
- Demonstrated ability to deliver good client service and provide team support
- Demonstrated ability to handle multiple priorities under time constraints
- Effectively communicate information and ideas both verbally and in writing
- Demonstrates effective account retention efforts
5
Experience For Credit Union Teller Resume
- Demonstrate effective account retention efforts
- Proven ability to meet and exceed sales or referral goals with at least 1 year of sales and referral experience in a goal or incentive-based environment
- Exceptional computer knowledge and Microsoft Windows skills required
- Complete and successfully pass required skills test
- Strong interpersonal and organizational skill
- Resolve account service issues and respond to customer inquiries promptly and effectively
- Identify customer needs in order to effectively refer our products and services
6
Experience For Mutuel Teller Resume
- Computer skills to include the ability to work in Windows based systems
- Good service attitude, detailed-oriented, team spirit, and good sense of responsibility
- Effectively communicate orally with a diverse group of individuals, and provide prompt and courteous customer service
- One year comparable teller experience at a comparable financial institution or extensive retail service and sales experience
- PC, 10 key, and keyboard skills referred
- Proficient at Teller Level II skills and responsibilities
7
Experience For Teller Lead Resume
- Effectively executes all service and referral routines to strengthen customer relationships
- 6 months teller experience and 6 months new accounts experience desired at a financial institution
- Are proficient in basic computer skills
- Functional /Technical Skills
- 6 months cash handling experience;6 months customer service experience
- Professional and mature communication and customer service skills necessary
- Actively uses customer focus service skills to determine customer needs and suggest products to meet those needs
- Delivering exceptional customer experience while uncovering product or service needs for referral opportunities
- Two to three years of banking experience including processing account transactions and new accounts
8
Experience For FSR / Teller Resume
- Cash handling experience including Window/Drive Thru
- Efficiently processes all customer banking transactions through demonstrated knowledge and dexterity in using Teller equipment and systems. 15%
- Operate coin wrapping and counting equipment
- Ensure processing of deposits prior to customer leaving counters
- 6 months of cash handling experience in a retail or banking environment
- 6 months of demonstrated customer service, recommending and referring products & services
- Efficiently processes all customer banking transactions through a demonstrated knowledge and dexterity in using Teller equipment and systems
- Welcome and establish relationships by getting to knowevery customer in order to provide an outstanding customer experience
- Responsible for selling pari-mutuel tickets while providing excellent customer service
9
Experience For Teller - Bilingual Resume
- Two years of experience as a Teller and/or completion of Core and Intermediate STU Curriculum Training as well as any corresponding Teller coursework
- Demonstrated success in cross-selling banking services and products
- Skill in detecting counterfeit currency and worn bills according to Treasury Department procedures
- Experience in ensuring compliance with all governing regulations, especially the Bank Secrecy Act requirements
- 6 months cash handling experience in a retail or banking environment
10
Experience For Teller North 10th Branch Resume
- Strong attention to detail, while demonstrating accuracy in performing all work assignments
- Effective leveraging of sales process within interactions, cross-selling and referral
- One year experience in referring products/cross-selling as Teller I
- 1 1/2 - 2 years’ experience in referring products/cross-selling as Teller II
- Retail customer service, cash handling, or banking experience
- Experience using computers and a 10-key adding machine
- Experience working with customers and handling transactions
List of Typical Skills For a Teller Resume
1
Skills For Float Teller Resume
- Skills: Strong communication skills
- Exhibits professional customer service skills through active partnership and friendly attitude; good communications and interpersonal skills
- Demonstrate good verbal and written communication and computer skills
- Effective communication, interpersonal and active listening skills
- Excellent attention to detail and cash handling skills; ability to process transactions with speed and accuracy
- Demonstrates proper cash handling skills and keeps cash drawer and teller work neat and organized
- Demonstrated teamwork, reliability, adaptability, strong product knowledge and good judgment
2
Skills For Teller / CSR Resume
- Good math and calculator skills
- Strong organizational skills
- Good internal and external customer service skills
- Excellent verbal, written communication and analytical skills
- Excellent verbal communication and influence skills; Displays a credible, trustworthy, and professional image at all times
- Effective verbal and written communication skills; proper phone and email etiquette required
- Knowledge of banking products and familiarity with internal bank Good communication and interpersonal skills
3
Skills For CSR / Teller Resume
- Outstanding customer services skills including researching and resolving customer issues
- Exhibit proficiency and accuracy in cash handling skills including counting, posting, balancing, buying and selling responsibilities
- Exhibits sales ability including effectively handling objections, cross selling products, and promoting the Tell-A-Friend program
- Trong skills in math, keyboarding, 10-key, and filing
- Six month experience in a banking environment and cash handling experience
- Great listening skills, concentration and typing ability
- Previous banking/teller experience beneficial; cash handling experience required
- Prior cash handling experience preferably in retail or banking
4
Skills For Floating Teller Resume
- Build problem solving skills by resolving queries and investigations client’s requests
- PC skills, counting machines, calculators, packing machine, etc
- Basic PC, On-job-Training, experience in departments with customer contact, good FlexCube, Citidocs, NBR aplication, Oracle,
- Banking or related job experience required; supervisory or management experience also required
- Strong attention to details and accuracy; good mathematical aptitude to facilitate daily balancing
- One to two years cash handling experience or related experience
- Three-to-four years of banking or related job experience required; supervisory or management experience also required
- Experience: Cash handling, customer service, general office experience helpful
5
Skills For Credit Union Teller Resume
- 1 1/2 - 2 years prior cash handling experience as Teller II
- 1 1/2 - 2 years related experience and/or training; or equivalent combination of education and experience
- Prior cash handling and / or customer service experience required
- Six month’s experience in the teller function, as well as sales experience, particularly in cross-marketing products and services
- Fluent Bi-lingual Spanish speaking skills required
- Prior cash handling and/or customer service experience required
6
Skills For Mutuel Teller Resume
- Prior cash handling experience desired
- Effectively execute banking transactions and/or services in accordance to PCB policies and procedures and in adherence to legal and regulatory requirements
- Bank Teller experience dealing with large cash volume and product referral experience
- At least 6 months internal cash handling experience or 12 months experience as a Teller, preferably in a POD environment
- Displays selling skills and understands customer needs and wants
- Personal computer and 10 key adding machine skills are needed to enter and record transactions
7
Skills For Teller Lead Resume
- Six months experience in the teller function, as well as sales experience, particularly in cross-marketing products and services
- Basic knowledge of math skills and cash handling
- One year prior cash handling experience as Teller I
- Lead meetings effectively
- 6 months customer service experience. 6 months computer experience
- Effectively communicate orally with a diverse group of individuals
8
Skills For FSR / Teller Resume
- Teller experience OR 1 year teller experience and completion of the Certified Customer Representative Certificate Program
- Good service attitude, detail-oriented, team spirit, and good sense of responsibility
- Prior Customer Services Experience
- Office machine skills (Computer, copier, fax etc.)
- Mathematical skills - Advanced
- Prior teller/bank operations experience
- Teller experience including sales experience with established goals required
- Math, negotiation and problem solving skills
- Proficient at Teller Level I skills and responsibilities
9
Skills For Teller - Bilingual Resume
- Utilize sales and customer service skills to promote the increased usage of digital channels
- Seminar in supervision and exhibited supervisory skills
- Bilingual (fluent verbal and written)skills
- Resolve account service issues and respond to client inquires promptly and effectively
- Develop skills to recognize potential fraud
10
Skills For Teller North 10th Branch Resume
- High computer knowledge and windows skills provided
- Demonstrates a strong attention to detail, accuracy, and organization
- Typing skill is desired, but the services of a qualified typist are not required
- Two+ years of banking experience including processing account transactions and new accounts
- Resets On-line banking users with strong understanding of online banking resolutions
List of Typical Responsibilities For a Teller Resume
1
Responsibilities For Float Teller Resume
- Effectively executives and adheres to all policies and procedures (differences, required weekly/monthly audits, dual control)
- Effectively communicate with Business Courier Services customers in regard to pick-ups, corrections,
- Cash handling/client serving experience
- Cash handling and balancing experience
- College graduate or above with 1-3 years’ working experience in sales/banking/insurance field
- Experience accurately handling and balancing cash transactions
- Ensure proper approvals are obtained prior to processing transactions
- Ensure processing occurs prior to actual withdrawals
- Good understanding of BancorpSouth products and services
2
Responsibilities For Teller / CSR Resume
- Experience in merchant sales or cross-selling services
- Possesses a solid understanding of more complex business structures and complex transactions with the ability to provide solutions
- Ensures delivery of excellent customer service through communication, and coordinating with other departments to resolve inquiries
- Strong knowledge of banking transactions, bank products, and services
- Ensures delivery of excellent customer service through communication, and coordinating with supervisor(s) to resolve inquiries
- Good understanding of “Voice of the Customer” program via CSP site on Uconnect
3
Responsibilities For CSR / Teller Resume
- Transcripts: If substituting education for specialized experience
- One-to-two years of banking or related job experience required
- Customer Service or money handling experience required
- Operate a calculator, computer, adding machine, and/or cash register; and work accurately with figures
- Twelve (12) months face to face customer service experience and Six (6) months cash balancing responsibilities
- 6 months cash handling experience in customer service and sales within financial services or retail industry
- Experience of financial and banking or similar work for at least 1 year
4
Responsibilities For Floating Teller Resume
- Aminimum of one week cash handling experience
- Preferably College graduate or above, with 1-2 years banking experience
- 12 months of Teller or banking experience
- Proven understanding of compliance
- Previous work experience in a similar customer facing role
- Previous cash handling and customer service experience
- Banking experience
5
Responsibilities For Credit Union Teller Resume
- Grade 4 - 6 months to 2 years banking experience
- Grade 5 - 2 or more years banking experience
- Cash handling and previous retail or customer service experience
- At least one (2) years experience with cash handling in a fast paced environment - REQUIRED
- Proven ability to work in a customer facing fast paced environment with consistent changes
- Bank Teller experience in Bank Teller industry (cash handling, 10key touch)
- Experience with Fiserv/ITI banking products desirable
- Demonstrated tact and professionalism when exchanging information with customers, co-workers, and management
6
Responsibilities For Mutuel Teller Resume
- Grade 4 – 6 months to 2 years banking experience
- Grade 5 – 2 or more years banking experience
- Follows bank established guidelines regarding customer service and delivers excellent customer service in accordance with Valley's mission statement
- Manage multiple priorities for self and others and handle stressful situations
- Time-stamp (validate) and signature-verify all customers request and refer those that require callback/status approval to supervisor for action
- Mentor less experienced Tellers
7
Responsibilities For Teller Lead Resume
- Establishes and maintains the bank way as the singular priority in all activities'
- The incumbent shall at all times demonstrate cooperative behavior with colleagues, supervisors and customers
- Cash handling/client serving experience
- Efficiently processes all customer banking transactions through demonstrated knowledge and dexterity in using Teller equipment and systems
- Multi-task with good mathematical aptitude to facilitate daily balancing
- Bachelors or at least 1 year of equivalent experience
8
Responsibilities For FSR / Teller Resume
- 6 months new accounts experience
- Demonstrates additional knowledge of the computer, coin counter, currency counter, proper use of bait money and alarm procedures
- Seeks out opportunities to learn about Santander products and services in order to demonstrate basic knowledge of Retail products when question by customers
- Six (6) months of customer service experience
- Issue money orders and official checks. Follow the expectations of the First Financial Bank Experience
- Proven track record of client-centric service (KDS for internal candidates
9
Responsibilities For Teller - Bilingual Resume
- Possess and demonstrate a positive attitude. Show exceptional teamwork and have the flexibility to adjust to changes as requested by management
- At least 1 of year experience
- Good understanding of BancorpSouth’s products and services
- Experience in cash handling activities
- Oversees all teller related tasks, providing guidance and direction to teller team to insure strong service and operational performance
- Develop and demonstrate an understanding of APCI FCU regulatory requirements such as USA PATRIOT Act, AML, BSA/OFAC and Reg. DD (Truth-In-Savings)
- Cash handling/client serving experience
10
Responsibilities For Teller North 10th Branch Resume
- Customer experience
- Issue change to cashiers. Operate cash register, as needed
- This is a float position in the Greater Princeton Area based out of Skillman, NJ
- Train new employees to become effective tellers
- Cash checks: verify endorsement, receive proper identification and ensure validity
- Strong ability to cross-sell services
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