Ticket Agent Resume Sample
Work Experience
- Remain true to and champion the Company’s Core Values and Code of Conduct
- Safety Firs- Safety shall remain the highest priority at all times. Be an active advocate of, and participate in, the HMS Safety Culture
- Consider reliability with regard to Company Operations
- Safety First – Safety shall remain the highest priority at all times. Be an active advocate of, and participant in, the HMS Safety Culture
- Consider reliability and efficiency with regard to Company operations
- Professional Certification(s) or License
- Provides schedule, routing, transfer and current fare information to customers
- Prepares accurate travel documents (tickets) either by computer or handwritten. Reissues or re-routes tickets, if necessary
- Accepts payment for ticket transaction. Provides accurate change or charge document. Follow proper cash handling procedures
- Presents ticket enclosed in envelope with gate number and departure time affixed. Affix strap portion of baggage tag to baggage. Staple customer’s baggage claim portion to ticket envelope
- Determines that ID tags are attached to all baggage. Ensure baggage meets transportation requirements. Charges for excess baggage. Properly completes baggage check. Encourages customers to carry-on small articles
- Informs customer to take tagged baggage to coach side or uses special handling tags as needed
- Updates schedule monitors, information boards and/or uses PA system to convey current information to customers
- Completes End-of-Shift report ensuring all supporting documents and deposit information are together. Prepares blue slips to explain all discrepancies
- Follows core standards with all customers
Education
Professional Skills
- Directs passengers to correct loading gates or areas for departures and connections
- Directs customers to appropriate areas of the terminal to obtain desired services and answer phones
- Checks station area, baggage and express areas frequently for stray and/or lost and found items and processes promptly
- Thorough & Precise
How to write Ticket Agent Resume
Ticket Agent role is responsible for travel, transportation, reliability, cash, certifications, standards, materials, sit, balance, customer.
To write great resume for ticket agent job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Ticket Agent Resume
The section contact information is important in your ticket agent resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Ticket Agent Resume
The section work experience is an essential part of your ticket agent resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous ticket agent responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular ticket agent position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Education on a Ticket Agent Resume
Make sure to make education a priority on your ticket agent resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your ticket agent experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Ticket Agent Resume
When listing skills on your ticket agent resume, remember always to be honest about your level of ability. Include the Skills section after experience.