Return Agent Resume Sample

5.0
18 votes
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Micah Klocko
3896 Stacey Crest,  New York,  NY
+1 (555) 636 4386

Work Experience


Return Agent
02/2018 - PRESENT
Chicago, IL
  • Understand the CDW process; knowledge of the rental/return documents, fuel services, days/extra hours/surcharges and optional coverages
  • Work environment involves moderate exposure to hazards or physical risks, which requires following basic safety requirements, including road rules and facility regulations
  • Understand the CDW/Emerald Club process; knowledge of the rental/return documents, fuel services, days/extra hours/surcharges and optional coverages
  • Remind customers to check for personal belongings. Identify any items found in the vehicle with a plate number, date, time and turn into lost and found
  • For National: Understand the CDW/Emerald Aisle/Choice process; knowledge of the rental/return documents, fuel services, days/extra hours/surcharges and optional coverages
  • Provides world class customer service by managing vehicle returns process, in compliance with Hertz’s policies and procedures
  • Resolve customer issues and concerns professionally using effective customer service techniques. When applicable, direct queries to the Team Leader for the issue can be resolved before the customer leaves the location
  • Inspect vehicle and record any new damage or major cleaning requirements and complete required documentation
  • Demonstrates professionalism and interpersonal skills
Temporary Return Agent
03/2014 - 09/2017
Philadelphia, PA
  • Lift up to 45 pounds
  • This is a Union position. Schedule based off of a shift bid
  • Provides world class customer service by managing vehicle returns process, in compliance with Dollar Thrifty Automotive Group’s policies and procedures
  • St shift (starting between the hours of 4-6am and ending between 12-1pm)
  • No driving convictions involving drugs or alcohol within the past 5 years (i.e. DWI, DUI, etc.)
  • This is a TEMPORARY POSITION lasting up to 150 days
  • This SEASONAL POSITION has the ability to work only up to a maximum of
  • This SEASONAL Return Agent POSITION pays $11.50/hr
Return Agent Earn Monthly Incentives
02/2008 - 10/2013
Los Angeles, CA
  • The position pays $9.75/hr
  • Understand the loss damage report reporting procedure
  • High SMust have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI)
  • No significant disciplinary action on file in the past 6 months
  • RENTAL BLVD, KENNER, LA 70062
  • , 1000 AIRPORT ROAD LEDUC, AB T9E 8B7
  • NEW RIDGE RD

Education


Buena Vista University - Mason City Campus
2002 - 2007
School's Degree in Management

Professional Skills


  • No DUI/DWI convictions on driving record in the last 5 years
  • No drug or alcohol related convictions (DUI/DWI) on driving record in the last 5 years
  • No drug or alcohol related conviction on your driving record in the past 3 years (i.e. DUI/DWI)
  • This SEASONAL RETURN AGENT POSITION pays $10.50/hr. We are looking to fill this role at our Punta Gorda Airport Location
  • Ideal candidates can work starting late November and work through late April
  • No drug or alcohol related conviction in the past 5 years
  • 3900 NW 25th St. Miami, FL 33142

How to write Return Agent Resume

Return Agent role is responsible for basic, sponsorship, english, drug, reporting, compensation, retail, flexible, transportation, customer.
To write great resume for return agent job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Return Agent Resume

The section contact information is important in your return agent resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Return Agent Resume

The section work experience is an essential part of your return agent resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous return agent responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular return agent position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Education on a Return Agent Resume

Make sure to make education a priority on your return agent resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your return agent experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Return Agent Resume

When listing skills on your return agent resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical return agent skills:

  • 1200 Brooks Ave

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