Ramp Agent Resume Sample

4.6
14 votes
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Madisyn Strosin
783 Rogahn Rue,  New York,  NY
+1 (555) 383 2249

Work Experience


Lead Ramp Agent
11/2015 - PRESENT
Chicago, IL
  • Able to lift and push heavy objects up to 50 pounds
  • Successfully complete Company's PST program
  • Marshalls aircraft on the ramp including directing, assisting and parking all arriving, departing and towed aircrafts in accordance with safety policy and procedures\
  • Lifts, loads/unloads, sorts and transfers passenger baggage, airmail, freight and company material in and out of aircraft bins, belt loader or baggage carts in a safe manner and within specific time constraints\
  • Maintains safety and security of the ramp at all times and complies with safety procedures and station policies\
  • Reads and verifies the city and flight number for every bag to ensure correct loading of customer bags\
  • Communicates with Operations, Flight Crew personnel and other ground personnel concerning arrival/departure information in a professional manner\
  • Drives/operates ramp equipment, including but not limited to bag tugs, belt loaders, aircraft tow tractors and water and lavatory servicing vehicles in a safe manner\
Ramp Agent
09/2010 - 09/2015
New York, NY
  • Services aircraft as needed to include cleaning lavatories and cabin and restocking items\
  • Arrives to work on time and at assigned post to ensure prompt servicing of the aircraft and on time departures\
  • Ensures GSE equipment is in proper working order\
  • Knowledge of airline customers’ products and performance standards
  • INTERVIEWING LOCAL EXTERNAL CANDIDATES ONLY NEW YORK RESIDENTS ONLY
  • Ensure all Ramp Personnel are properly assigned and utilized. Requests overtime as needed and maintains maximum use and efficiency of all Employees on duty. Oversees breaks and lunch periods to control Employee productivity
  • Assists in training Ramp Agents to ensure that they are aware of appropriate regulations, procedures, and Company policies
  • Coordinates, as needed, with Operations, Customer Service, Maintenance, Provisioning, and Dispatch to maintain the stations on-time performance
Zero Hours Ramp Agent
05/2006 - 06/2010
Chicago, IL
  • Provides special care, attention, and assistance to all SWA Customer’s as needed
  • Evaluates the work performance of Ramp Agents to ensure that their work performance, attendance, and appearance meet Company requirements
  • Monitors the handling and operating condition of all ramp equipment and all other tools and equipment needed for ramp services. Makes sure ground equipment is serviced and fueled as necessary
  • Month Rule
  • Customer and safety focus
  • The ability to lift and move heavy baggage, and work outdoors in all weathers
  • A respectful, friendly and supportive approach

Education


Naropa University
2002 - 2006
School's Degree in Performance

Professional Skills


  • Demonstrate safe driving skills when moving material on the ramp and airside areas
  • To safely operate various types of equipment for loading and unloading aircraft in line with the Airside Ground Operations Manual
  • 2years of experience in a like ramp agent position,
  • Operate a computer to enter and retrieve data
  • Operate portable radio or headphones
  • A full driver’s license is required in order to operate machinery
  • Lifting and carrying of various baggage, weighing up to 70 lbs., to a height of up to 52 inches

How to write Ramp Agent Resume

Ramp Agent role is responsible for training, security, union, air, basic, water, administration, compliance, education, inventory.
To write great resume for ramp agent job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Ramp Agent Resume

The section contact information is important in your ramp agent resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Ramp Agent Resume

The section work experience is an essential part of your ramp agent resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous ramp agent responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular ramp agent position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Ramp Agent resume experience can include:

  • Good level of spoken English to ensure clear communication with your team
  • Key Competencies - Flexibility, Service Minded, Team working, Problem Solving
  • Prepare all aprons for all DHL and DHL handled arriving and departing flights in line with the AGOM
  • Ensure that material either entering or leaving the warehouse is placed in the correct destination/container area
  • Awareness of station objectives and how the department can contribute towards achieving these goals
  • Participate in training exercises/courses

Education on a Ramp Agent Resume

Make sure to make education a priority on your ramp agent resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your ramp agent experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Ramp Agent Resume

When listing skills on your ramp agent resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical ramp agent skills:

  • Pushing/pulling of baggage carts or potable water containers with up to 100 ft./lbs. of force
  • Handling, operation and wearing of safety equipment
  • Sitting 0-1 hours per shift
  • Moving through confined spaces below 38 inches high and less than 17inches wide
  • Tracking Code: 1477-629
  • Frequent kneeling, bending, squatting, crouching, stooping

List of Typical Skills For a Ramp Agent Resume

1

Skills For Ramp Agent Supvr Resume

  • Conduct daily equipment checks and report faulty and damaged equipment to the Airside Supervisor. Operate GSE in a safe manner in line with the requirements of the AGOM
  • Good knowledge of English Language. (verbal and written)
  • Routinely lift baggage, boxes, or cargo weighing 40 to 60 lbs when loading/unloading aircraft, and carts
  • Push/pull loaded and empty carts during loading/unloading operations
  • Count baggage being uploaded/unloaded during operations
  • Use signaling devices to communicate with co-workers or flight crew
  • To conduct all daily activities in accordance with the Airside Ground Operations Manual
2

Skills For Zero Hours Ramp Agent Resume

  • Maintain constant communication with Airside Supervisor
  • Update/report to the Supervisor all issues, problems which could lead in to operational delays
  • Load and off load all aircraft containers and vehicles within the given time frame to ensure that material is available for sort/uplift
  • To practice good handling techniques at all times when loading and unloading loose shipments from the aircraft in accordance with the Airside Ground Operations Manual
  • INTERVIEWING LOCAL CANDIDATES ONLY
3

Skills For Lead Ramp Agent Resume

  • INTERVIEWING LOCAL CANDIDATES ONLY KY, IN
  • Learn and comprehend basic assigned tasks and safety procedures
  • Bend/stoop then crawl to move and stack/un-stack baggage in aircraft
  • Read and interpret aircraft load sheets, checked baggage tags
  • Escort passengers and special needs customers safely and courteously
  • Ensure compliance with SkyWest and Federal Aviation Administration (FAA) regulations and policies
  • The career aspirations of the Ramp Agent are to become experienced on all airside equipment in order to progress to the position of Senior Ramp Agent. (after one year experience and subject to proven ability in operating all equipment)
4

Skills For Ramp Agent Resume

  • Frequent working, positioning and reaching at all levels from floor to 72 inches
  • Overhead lifting of baggage up to 30 lbs
  • One handed lift/carry of tow bar weighing up to 32 lbs
  • Operation of tug, push back, Deicer or truck
  • Knowledge of ASIG ramp operations & procedures is essential
  • Knowledge of our customers' products and performance standards
  • Unload sacks, packages, letter trays and letter tubs into/onto
5

Skills For Ramp Agent Supvr Resume

  • 5 Interference with flight crew members or flight attendants
  • INTERVIEWING LOCAL EXTERNAL CANDIDATES ONLY CONNECTICUT AND MASSACHUSETTS RESIDENTS ONLY
  • INTERVIEWING LOCAL EXTERNAL CANDIDATES ONLY MICHIGAN RESIDENTS ONLY
  • 26 A felony involving: Willful destruction of property; importation or manufacture of a controlled substance; burglary; theft; dishonesty, fraud, or misrepresentation; possession or distribution of stolen property; aggravated assault; bribery; or illegal possession of a controlled substance punishable by a maximum term of imprisonment of more than 1

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