Ticket Seller Resume Sample
Work Experience
- Welcoming visitors and answering questions
- Opening and closing ticket booth, setting up cash register, collecting money in exchange for tickets, counting and remitting money
- Cleaning and maintaining the ticket booth
- Working the front gate to welcome customers
- Assist guests with ticket purchases for various events
- Strong multi-tasking & organizational skills with the ability to communicate effectively in English
- Detail oriented with the ability to meet deadlines and function in a fast-paced setting
- Learn and understand multiple product types
- Perform varying types of computer tasks
- Handle cash very accurately
- Knowledge of the lodge(s) and mountain layout
- Direct customers to various locations
- Become a member of the Pittsburgh Stadium Independent Employees Union (PSIEU)
- Available to work 52 Pirates games including nights, weekends and holidays
- Assist customers with ticket purchases using Sprint Center’s ticket software (AXS)
- Proficient in Microsoft Office in Web Browsers
Education
Professional Skills
- Accurately maintain cash drawer, strong money handling skills
- Detail oriented with demonstrated ability to effectively address, respond and process customer requests, inquiries and questions
- Opens, closes and provides excellent customer service at ticket windows during event hours
- Three years or more experience with Ticketmaster Platform
- Customer service or sales experience
- Physical requirements include sitting, walking, standing, bending, squatting, climbing, kneeling, twisting, lifting, grasping, etc
- Responsible for signing out and returning ticket scanners at the beginning and end of every business day from the ticket office staff
How to write Ticket Seller Resume
Ticket Seller role is responsible for training, basic, security, credit, retail, events, ticketing, customer, english, cash.
To write great resume for ticket seller job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Ticket Seller Resume
The section contact information is important in your ticket seller resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Ticket Seller Resume
The section work experience is an essential part of your ticket seller resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous ticket seller responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular ticket seller position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Ticket Seller resume experience can include:
- Availability to work each evening, weekend and holiday Blue Jays home game (3-5 hour shifts)
- Administers daily ticket sales using ticket computer system (RTP)
- Issues ticket using computer system hardware to print and distribute to guests
- Scans daily ticket and season pass products using RTP computer system
- Full understanding of directional of local areas information - general directions, landmarks, restaurants etc
- Work flexible hours including nights and weekends and some holidays
Education on a Ticket Seller Resume
Make sure to make education a priority on your ticket seller resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your ticket seller experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Ticket Seller Resume
When listing skills on your ticket seller resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical ticket seller skills:
- Basic computer skills ideally with a computerized ticketing system
- Previous cash handling and/or retail experience
- Frequently assists guests in resolving queries regarding ski ticket and season passes
- Conducts daily closing cash outs and balancing end of day deposits
- Maintains security of Charge Out, while counting and banding money received
- Welcomes guests to Sprint Center whether in person or on the telephone with a smile and pleasant greeting
List of Typical Experience For a Ticket Seller Resume
Experience For Ticket Seller Resume
- Market and sell show tickets to local attractions
- Know and understand Sevierville, Pigeon Forge and Gatlinburg area and shows and entertainment
- Provide exceptional customer services to guests and co-workers
List of Typical Skills For a Ticket Seller Resume
Skills For Ticket Seller Resume
- Arrives for each scheduled shift on time, in uniform and ready to work
- Attentively listens to guests’ questions and requests
- Provides accurate information to guests relative to events being held in the building including dates, times, ticket prices, discounts, restrictions, seating options, event descriptions and general information about the facility
- Accurately generates tickets from the computerized system and retains tickets until payment transaction is complete
- Handles payment transactions whether by cash or credit card in an accurate, efficient and timely manner
Skills For Ticket Seller Resume
- Ensure that an acceptable credit card is provided supported by a photo ID and the guest signs receipt or with regard to cash purchases any change is counted back to the guest
- Provides tickets to guest and requests guest to review the tickets to ensure the date and time of the event are as requested
- Listens to guest concerns and complaints in a calm and patient manner and resolves issue to the satisfaction of guest or if necessary contacts Supervisor/Manager to assist guest
- Position requires the ability to sit for extended periods of time, stand, walk, reach with hands and arms, talk and hear, use hands to reach and handle tickets, money, receipts, and the ability to lift and/or move up to 25 pounds
- Stand at Ticket Window throughout the day with some flexibility of sitting
Skills For Ticket Seller Resume
- Accurately and efficiently deal with large quantities of cash and process credit card transactions
- Keep accurate and legible records
- Work tactfully and helpfully with the public either through direct contact or telephone communication
- Constant operation of computer and other office productivity machinery
- Remain in a stationary position at least 75 percent of the time
- Monitors traffic flow in lift lines and provides direction and crowd control as needed
- Balances drawer at end of shift and completes Seller Sheet