Transport Supervisor Resume Sample
Suzanne Hoeger
85319 O'Keefe Terrace,
Los Angeles,
CA
+1 (555) 777 5239
Work Experience
Transport Supervisor
06/2017
-
PRESENT
Los Angeles, CA
- Strong knowledge of "Material Handling" Best Practice and SAP TM
- Preferably F&B background
- Strong knowledge of managing 3rd party service provider
- Basic knowledge of OTC process, Demand & supply planning area and COD of distribution driver and reporting
- Knowledge in best practice, principles and regulation of Quality, Safety, Health and Environment
- Systematic, good planning, prioritizing skills, and attention to details
- Strong sense of urgency and able to make fast/logical judgement under tight deadlines
Field Coordinator / Transport Supervisor
05/2010
-
12/2016
New York, NY
- Checks the regular attendance for his subordinates (where applicable) and take corrective actions wherever necessary
- Ensures that subordinates are performing the assigned tasks correctly and efficiently
- Has delegation to enforce discipline among personnel, but reports to his/her line manager for disciplinary action
- Provide annual update of personnel's Competency Matrix and proficiency levels for all Transport job roles
- Facilitate the Transport Weekly Operational Review (WOR) and support line manager to prepare for Monthly Operational Review following Nestlé Continuous Excellence (NCE) agenda and best practices
- Escalate any issue during the WOR for solutions as per the NCE practices
- Implements and ensures all safety procedures are followed and cascaded to all fleet personnel and shared with external suppliers
Production Rentals Transport Supervisor
01/2005
-
11/2009
Philadelphia, PA
- Create and sustain operational standards and ensure quality is at the forefront of all practices
- Ensures that controls are in place for the suppliers to follow Nestlé guidelines on correct usage of
- A Drivers Qualification Card
- Pass a Disclosure & Barring Service (DBS) Enhanced disclosure
- A valid digital tachograph card
- Support the field teams achieving installations in line with the SLA’s through effective planning & scheduling
- Utilizes data from XATA and other sources to manage KPI’s
Education
Upper Iowa University - Cedar Rapids Center
2000 - 2005
School's Degree in Management
Professional Skills
- Add and subtract three digit numbers and to multiply and divide by 10’s and 100’s; ability to perform these operations using units of time, American money, weight and volume measurement (including the metric system when appropriate)
- Planning and organizing skills, with proven effective leadership skills
- Excellent organisational skills (including relevant IT skills)
- Strong communications skills and problem solving abilities
- Excellent numerical and people management skills
- To organise staffing and prioritise tasks on a daily basis utilising available resources effectively
- Good team working skills as well as being highly customer focused
How to write Transport Supervisor Resume
Transport Supervisor role is responsible for reporting, customer, health, training, retail, finance, database, security, planning, design.
To write great resume for transport supervisor job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Transport Supervisor Resume
The section contact information is important in your transport supervisor resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Transport Supervisor Resume
The section work experience is an essential part of your transport supervisor resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous transport supervisor responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular transport supervisor position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Transport Supervisor resume experience can include:
- Excellent Organisational Skills- essential
- Contractor relationship management skills
- Create and maintain good working relationships with drivers, scheduling colleagues, Lead Scheduling Manager, DHL stakeholders and the customer
- Previous experience of working in a fast paced distribution/ logistics environment supervising a team of drivers
- Experience within a customer facing role - essential
- Proven track record with route planning
Education on a Transport Supervisor Resume
Make sure to make education a priority on your transport supervisor resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your transport supervisor experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Transport Supervisor Resume
When listing skills on your transport supervisor resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical transport supervisor skills:
- Effective coaching skills of drivers
- Communicating, motivating, training and developing your team of drivers effectively
- Optimize asset utilization of tractors and trailers by effectively managing all maintenance, rotating assets and locating them strategically to meet demand
- Prior experience with tele-tracking and dispatch systems
- Effectively maximise utilisation of all assets by forward planning
- Optimising the usage of driver and other resources to ensure most efficient and cost effective solutions are deployed
List of Typical Experience For a Transport Supervisor Resume
1
Experience For Patient Transport Supervisor Resume
- Customer Service skills Essential
- Experience in the provision on PTS is essential
- Responsibility for prioritizing transports and other assignments as needed
- Prioritizes requests as received following pre-set guidelines
- Effective execution of all delivery procedures to achieve the correct service levels for our customers’ requirements
- Working closely with the Training Department and Shift Managers to ensure that any driver training is logged with the relevant teams
- Understanding of flour milling operations
- Key board Control, updating vehicle locations and placing the correct tags against each Call sign
2
Experience For Field Coordinator / Transport Supervisor Resume
- Basic computer literacy – able to utilise MS Office Suite for general recording and reporting
- Liaise and partner with external and internal clients regarding collections and deliveries on the current service level and what’s planned
- Provides training and orientation for all new and existing staff members pertaining, but not limited, to the use and management of transport equipment, patient safety protocols, body mechanics, and customer service behaviors
- Assists in ensuring transport staff are in compliance with all hospital and departmental proficiency training requirements per hospital defined protocols, including the performance of Towne Health’s Transport Service Excellence Audits on other transport staff, as assigned by the manager
- Has a complete understanding of the current Service Level Agreements with Nursing and Diagnostic Imaging groups
- Follows the hospital’s lock-out tag-out protocol for all broken equipment and arranges for all needed repairs on wheelchairs and stretchers, ensuring accurate records for all Transport equipment in and out of service
- Monitors available Transport Management software, and maintains the competencies of a Transport Dispatch Coordinator, in order to upgrade trip priorities, approve trip cancellations, and/or temporarily re-assign themselves, or other staff, to a specific “zone”, based on fluctuating demands
- At least 12 months experience of controlling a PTS operation
3
Experience For HO Transport Supervisor Resume
- Understanding of transport operations
- Maintain inventory of Loblaw resources, coordinating with other DC’s, as required
- Knowledge of Transport Domestic Driving Laws
- Total flexibility with work hours as this is a 4 on 4 off position rotating across days and nights
- Deliver team member performance review, development and/or succession planning as appropriate
- Ensure compliance to Standard Operating Procedures (SOP’s)
- Transport CPC National Qualification (or working towards it) (Desirable)
4
Experience For Production Rentals Transport Supervisor Resume
- To organise agency/contractor cover as required, ensuring that all staff are trained and briefed in all aspects of respective route
- To promote Health and Safety, maintain safe working practices and take remedial action as appropriate
- Support customers growth plans and develop the closed book opportunity by ensuring DHL are first choice for the customer
- Development and implementation of transport best practice, utilising all DHL knowledge and expertise
- Knowledge of fast moving retail customer
- To ensure full compliance with all relevant legislative and corporate requirements relating to transport
- Ensure compliance to Standard Operating Procedures (SOPs)
- Accountability for employee satisfaction levels by applying principals of Active Leadership and Employee Engagement
- Legal compliance i.e. understanding of legislative regulations and / or standards
5
Experience For Transport Supervisor Resume
- Diploma/certificate in Logistics/freight Forwarding (Desirable)
- Liaise with sellers, carriers and sort centers to produce and manage achievable transport plans on a daily, weekly basis
- Daily management of day-day operations
- Both written and verbal communication with internal departments,
- Maintain a high level of service for both customers and suppliers,
- Research improvement initiatives and incidents and update relevant team members
- Create node, rate, route and SGE in FMC
- Also monitor seller volumes to reduce the risk of potential bulk outs from seller collections. This helps assisting with the planning, routing and vehicle size used for collections
6
Experience For Patient Transport Supervisor Resume
- Provide leadership and direction to the team to ensure that they are appropriately trained, operate to Group policy standards and shift performance is maximised
- Monitor operational practices to ensure that safety and compliance with the road traffic act are the critical priorities at all times
- Schedule and complete maintenance of the vehicle fleet to ensure compliance with the vehicle check and servicing practices, cleanliness, food safety requirements and leasing agreements
- Maintain close communication with Greencore sites and customers/depots to ensure that all parties are kept informed of any schedule or revised collection or delivery times
- Monitor and adapt route and/or resource plans in response to any changes so that distribution service operates with maximum efficiency and effectiveness
- Supervise the loading of vehicles to ensure that it is in the correct order in alignment with the vehicle route
- Provide information and insight to inform the creation of the weekly route plans and associated drivers’ roster
- Span of Control: Leads, manages, and directs a large diverse work force
7
Experience For Field Coordinator / Transport Supervisor Resume
- Personnel Management: Interviews, hires, directs the orientation and training of staff, counsels, conflict resolution, implements disciplinary measures, evaluates staff performance, mentors, team building, staff development, professional growth, and goal setting
- Fiscal Planning, Monitoring, Cost Containment and Revenue Recovery: Collaboratively establishes area salaried, non-salaried and Capital budget requests. Establishes and manages annual salary cost increases
- Planning: Defines and utilizes pertinent data, analyzes available data, develops short term and long range strategic fiscal planning. Directs the operational implementation of business plan objectives
- Customer Satisfaction: Creates and maintains a qualified Patient Transport staff who ensure patient satisfaction. Collaborates with all other departments in order to promote internal and external customer satisfaction
- Environment: Responsible for ensuring staff knowledge of and compliance with all hazardous and non-hazardous safety measures, OSHA regulations and JCAHO requirements. Responsible for staff use of appropriate bio-mechanics and Infection Control practices
- MIS Systems: Insures staff training/knowledge in order to facilitate the accuracy of the data, which is entered and reported. Uses analytical and reporting tools to monitor staff productivity and to design improved workflow processes
- Participates in projects, surveys and other information gathering activities
8
Experience For HO Transport Supervisor Resume
- Develops and implements systems and programs to procure, track, and control all movable equipment which is utilized by transport including wheelchairs, stretchers and lift devises
- Works in conjunction with central departments to develop systems and programs for the repair, preventative maintenance and safety inspection of all patient transport equipment.
- Assists in problem resolution of patient care unit issues. Assists in the formulation of solutions and recommendations to address operational problems on the patient care unit
- Performing regular transport audits and reports
- Ensuring fleet compliance is updated along with vehicle files and defects
- Promoting health & safety and food standards to colleagues and reports in line with DHL, Rank Hovis and BRC expectations
- Understanding of a Food production environment
- Develops and conducts quality improvement initiatives regarding patient transport
- Assists in the development of departmental and operational policies and procedures as requested
9
Experience For Production Rentals Transport Supervisor Resume
- Participates in the development, planning and implementation of strategic planning for the Department including establishing and implementing annual goals and objectives in accordance with Hospital business plan
- Participates in activities related to preparation for regulatory visits and inspections to assure compliance with JCAHO, federal and state regulatory requirements
- Ensuring compliance to SOPs & SSOWs, reviewing and updating in line with operational requirements, ensuring Company policies are communicated and applied
- Co-ordinating with planning and Milling staff to ensure all routes are able to deliver OTIF
- Follow defined processes to ensure compliance with all relevant regulatory and local legal obligations including regular reporting
- Direct the daily activities to ensure a safe, clean and fair working environment for team members
- Knowledge of working time legislation - essential
- Diploma/certificate in Logistics/freight Forwarding - Desirable
10
Experience For Transport Supervisor Resume
- Responsible for creating an environment conducive to continuous improvement
- Responsible for supervision of drivers
- Update driver’s hours, holiday, and sickness onto the appropriate records.
- Manage all disciplinary and grievance issues (complaints) in line with the DHL HR policy
- Ensure compliance to Quality Management Systems (QMS)
- Ensure company policies are communicated, applied and enforced
- Work in collaboration with other DHL sites to maximise efficiencies and best practice
List of Typical Skills For a Transport Supervisor Resume
1
Skills For Patient Transport Supervisor Resume
- Experience working with HHT would be beneficial
- Experience of working within a unionised environment
- Experience of transport supervision / traffic planning would be desirable although not essential
- Previous experience of dealing with HR issues i.e. Return to work Interviews, Disciplinaries etc
- Experience of leading a team who work remotely
2
Skills For Field Coordinator / Transport Supervisor Resume
- Experience of promoting cost efficiency
- Ensure that vehicles and equipment are available and in good working order, inclusive of internal and external cleanliness
- Ensure effective working and daily task completion
- Previous experience of collections and returns process, including all security procedures
- Previous experience of managing sickness, absence and other people related issues
- Experience of operating with outbased operations (site dependant)
- Experience dealing with Grievances and Disciplinary
3
Skills For HO Transport Supervisor Resume
- Problem solving with effective communication
- Transportation working experience
- Experience within a customer facing role (Essential)
- Experience within a transport environment – essential
- Experience within a transport environment - essential
- Experience with working to deadlines, budgets and KPI’s (Essential)
- Experience with working to deadlines, budgets and KPI’s (Desirable)
4
Skills For Production Rentals Transport Supervisor Resume
- Experience with Electronic Logging Devices
- Experience within a customer facing role - essential
- Managerial experience 2 years+ (Essential)
- Experienced in Retail Logistics or Transport Management industry (Desirable)
- Experience in transport
5
Skills For Transport Supervisor Resume
- Health care and/or hospitality experience
- Two to three years of experience within environmental/support services
- To ensure the operation achieves targeted daily and weekly KPI’s, through effective use of the computerised Transport Management System (Freighter)
- To ensure the department operates within the legal constraints of the site operator’s licence
- Excellent Communicator (Verbal and Written) - essential
- Facilitate effective communication
- Experience of lean transport management
- Experience of Cudos, Microlise and Tachometer systems (desired)
6
Skills For Patient Transport Supervisor Resume
- Experience within a transport environment - essential
- Experience of team management - essential
- London experience essential
- Extensive experience in a similar transport operation
- Facilitate effective communication, between themself, their team, their peers and the Management Team
- Experience within a transport environment
- Maintain good flow of communication with other auction departments and managers
- Ensure that good relationships are built with all colleagues
7
Skills For Field Coordinator / Transport Supervisor Resume
- Ensure that good relationships are built and maintained with all customers
- Establish programs to ensure the efficient and cost-effective operation and utilization of the transport plan
- Excellent Communicator (Verbal and Written) (Essential)
- Experience within a transport environment (Essential)
- Experience of team management (Essential)
- A good negotiator
- To ensure colleagues are aware of business developments and daily / weekly performance targets through active and effective communications
- Experience in transport
- Supporting with planning of manning levels, recruitment, training, development and the discipline of the team
8
Skills For HO Transport Supervisor Resume
- Analysing data from haulage companies and creating reports,
- Monitoring the ‘carrier trackers’ for any late arrivals into sort and coordinating with sort to ensure CPTs are met
- Monitoring the inbox and dealing with any emails from sales/sellers/hauliers
- Loading/unloading of vehicles safely & Securely
- Ensuring an efficient and professional level of service is provided to all customers working with the HO Commercial team
- Taking calls from internal and external suppliers and sellers,
9
Skills For Production Rentals Transport Supervisor Resume
- Understanding of Security processes and all related procedures
- Working with the central team and customer to develop transport delivery model
- Working closely with 3PLs
- Ensuring company policy is adhered to on all aspects of administration, in particular van and depot stock controls
- Ensuring the correct management of drivers’ hours, working time directives and monitoring of reference period averages
10
Skills For Transport Supervisor Resume
- Assist in managing controllable expenses and costs, ensuring department is operating efficiently,
- Follows the patient transporter scripting when interacting with patients
- Capable of driving mechanical handling equipment
- Resilience and ability to thrive in a demanding and fast changing environment
- To supervise Trunk contractor & DX drivers and briefing, despatch, end of shift de brief. Fleet Tracking Systems ,
- To Ensure accurate recording, checking and submission of drivers timesheets
- Driver training in line with DHL requirements to ensure compliance and professional driving
- Point of contact for driver queries, sick absence reporting, holiday booking
List of Typical Responsibilities For a Transport Supervisor Resume
1
Responsibilities For Patient Transport Supervisor Resume
- Previous mentoring skills (Desirable)
- Experience of working in a unionised environment (Desirable)
- Complete general tasks and statistics gathering outlined by the Transport / Transport Shift managers within the set times laid down
- Maintain and control Agency Drivers in raising an Ops 15 after a period of Holiday or Absence.
- Reduce the amount of telephone communication by producing a correct schedule which does not require change
2
Responsibilities For Field Coordinator / Transport Supervisor Resume
- Proficient with Microsoft applications including word, excel, outlook and share point
- Transport CPC National Qualification or working towards it (Desirable)
- Liaise with suppliers following clear guidelines
- Coordinate day-to-day performance, including achievement of agreed customer KPIs and other internal KPIs (e.g. safety, operational, employee related etc.)
- Provide coaching to team members to improve performance
- Assist in monitoring the performance of people, equipment and processes and highlight to management areas for improvement
- Hard working with a hands on approach and commitment to get the job done
- Familiar with Taco graph and Working Time Directive legislation (Essential)
- Hard working and able to thrive under pressure
3
Responsibilities For HO Transport Supervisor Resume
- Capable of working within a high pressure environment
- Develop and maintain a safe working culture
- Daily tracking of Patient Belongings and service issues, purge older belongings and maintain MS Access Database
- Collaborate on Department Policies and Procedures for the safe and efficient patient transport, equipment delivery and Recycling department
- Communicates with the dispatch desk providing proper and necessary information to facilitate transports
- Maintains the confidentiality and security of all data and information relating to facility, medical staff and patients
- 22 days holiday including bank holidays
4
Responsibilities For Production Rentals Transport Supervisor Resume
- Knowledge of working time legislation (Essential)
- Schedules meal times and breaks for transporter staff ensuring adequate coverage for patient and departmental needs
- Established forwarding knowledge
- Preparation of Key Performance Indicators
- To ensure legal compliance for vehicles and drivers
- Manage the site sickness and absence levels
- Work with the Central Resource team to deliver EOS at site level
- Total flexibility with work hours as this is a 4 on 4 off
5
Responsibilities For Transport Supervisor Resume
- Supervisory qualification / Man management - Essential
- Computer literate - Essential
- Knowledge of Health and Safety requirements – Essential
- Undertake incident investigations within the work place and promptly escalate issues of non-compliance to safety regulations and procedures
- Supports in the communication of all relevant DPDHL policies to frontline employees and monitor on a regular basis
- Update records where required for compliance and audits
- Perform and coordinate the adherence of up to date processes, work instructions, standard operating procedures and associated forms to achieve prescribed outputs
- Make recommendations to line management to continuously improve the procedures to better achieve the prescribed outputs
- Contribute to customer, regulatory and internal operational audits as required and support the implementation of the agreed action plan
6
Responsibilities For Patient Transport Supervisor Resume
- To work with the Customer Service Centre to respond to customer issues within clear guidelines and recommend solutions
- Knowledge of UK road network
- Deputise for Shift Mangers in their absence
- KPI Defect interrogation, investigation and follow up actions. Ensure the runners and riders are accurate and the driver availability is correct as per the planner, contact control if the there are any discrepancies
- Locate folders and keys for each allocated vehicle per start time. Check that the correct fuel-cards are issued, Visual check that all drivers are wearing full PPE, Visual check for damage on PDA’s and ensure that they are signed in and out by drivers
- To add notes, exception reasons & mitigation codes for all out of KPI journeys
- To collaborate with other controllers to ensure all assets within the Imperial contract are fully utilised
- Reporting any vehicles that are VOR’d and putting them on cleric ensuring the VOR process is followed through and updating the Key board and VOR Board with the required information Raised Defect report Ops 11 and enter defect on Ops 13
- Responsible for the Staff Welfare and support on a 24 hour basis, including periods when not on Roistered Duty
7
Responsibilities For Field Coordinator / Transport Supervisor Resume
- Ensure that stock for vehicles is available place new stock orders i.e. Ambulance consumables and oxygen canisters
- Check that defects are reported back to the Fleet Manager in a timely fashion
- Complete One Hour notification and then AIT documentation when a driver reports an Accident
- Control and Audit pf Fuel Cards & receipts, error Fuel Receipts are to the Fleet Manager
- Professional, proactive, sympathetic communication to all stakeholders
- Knowledge of Cleric IT System desirable
- Be conversant in the use of Microsoft packages i.e. Word, Excel etc…
- Knowledge of Health and Safety requirements - Essential
- Certificate of Professional Competence (CPC)
8
Responsibilities For HO Transport Supervisor Resume
- Professional and fair with a consistent and diplomatic approach
- Direct the daily activity to ensure a safe, secure, clean and fair work environment for team members
- Manage all disciplinary and grievance issues (complaints) in line with HR policy
- Work in collaboration with other DHL sits to maximise efficiencies and best practice
- Up to date Transport knowledge
- Certificate in Management or equivalent (Desirable)
- Ensure that Trunk Run information folders and debrief sheet are kept fully up to date and communicated to all stakeholders
- Ensure vehicle Defects are reported and recorded in line with legislation
- To allocate vehicles to the correct trunk runs for collection and delivery’s
9
Responsibilities For Production Rentals Transport Supervisor Resume
- Ensure that all collections and delivery deadlines are achieved
- To work towards a culture of continual improvement in terms of quality and cost
- Ensure that all transport activities are completed to the agreed timescales and quality
- Manage the service and operational delivery of the Birdseye factory movements
- Utilise First Choice methodology to support account delivery and development
- Strive for zero transport compliance issues in line with DHL compliance policies
- Health and Safety and Vehicle Compliance
- Accident investigation / prevention
10
Responsibilities For Transport Supervisor Resume
- Closed book transport operations
- To manage cost and service in line with agreed Key Performance Indicators
- To ensure quality standards are maintained in line with OTIF measures
- Ensure the team achieves the performance targets required and contributes to the achievement of service levels
- Liaison with the Warehouse teams to ensure all loads are completed accurately and loaded on time
- Ensure media returns are maximised
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