Transportation Operations Manager Resume Sample
Louie Price
2713 Jessyca Forest,
Detroit,
MI
+1 (555) 797 6435
Work Experience
Transportation Operations Manager
07/2017
-
PRESENT
Detroit, MI
- Ensure the day to day operational performance in Europe, with a primary focus on the
- Foster a strong relationship with the customer and their service providers. Ensure that
- Performance expectations are communicated and upheld
- Continuous process improvement and operational innovation
- Ensure the KPIs are achieved on a daily basis. Summarize and report KPIs on a regular basis
- Local escalation point. Resolve operational issues quickly and efficiently with minimal disruption
- Schedule and communicate daily shipment pick-ups and deliveries
- Establish Key Performance Indicators (KPIs) and metrics on team’s performance
Manager, Transportation Operations
02/2011
-
03/2017
Phoenix, AZ
- Own, manage, and maintain standard operating procedures (SOPs)
- Conduct onsite training on SOPs and SWI’s
- Drive strategy with the team and continuously look at process improvement opportunities
- Identify opportunities for cost savings and/or for increased speed of delivery
- Review metrics/reports daily to ensure all Service Level Agreements (SLAs) are met by various
- Service providers. Review weekly, monthly, and quarterly metrics to drive CPI initiatives across
- Personnel development and training
- Preparing data/reports requested by customer
Operations Manager Transportation Hauling
11/2005
-
11/2010
New York, NY
- Prepare and deliver team’s appraisal and performance reviews
- Driving speed, predictability, and performance throughout the network
- Inputs : Quarterly Project Goals, Global and Regional Initiatives, Local Innovation, Customer Feedback
- Oversees employment and personnel of the Company transportation employees
- Manages internal transportation of for Milk, Cheese, Whey and Whey based Powders
- Responsible for repair and maintenance of trucking fleet
- Assists with fielding patron complaints and issues
Education
Averett University
2001 - 2005
Bachelor's Degree in Environmental Sciences
Professional Skills
- Excellent verbal, listening, and written communication skills
- Excellent written and verbal skills: Dutch and English
- Excellent time management and organizational skills with the ability to multi-task
- Advanced Microsoft Office computer skills especially Excel and Word
- Demonstrated experience with TDG and Hours of Service required
- Client focused and customer service skills
- Proven flatbed dispatch or logistics experience
How to write Transportation Operations Manager Resume
Transportation Operations Manager role is responsible for general, government, drive, customer, transportation, leadership, manufacturing, shipping, reporting, planning.
To write great resume for transportation operations manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Transportation Operations Manager Resume
The section contact information is important in your transportation operations manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Transportation Operations Manager Resume
The section work experience is an essential part of your transportation operations manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous transportation operations manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular transportation operations manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Transportation Operations Manager resume experience can include:
- Negotiation skills and interpersonal skills
- Relevant transportation, logistics or supply chain experience, including demonstrated successful team leadership and development
- Effectively communicate to high level RH Leadership
- Experience working cross-functionally and leading by influence
- Proven track record as it pertains to developing and coaching team of analysts
- Management experience in marketing, sales, and operations
Education on a Transportation Operations Manager Resume
Make sure to make education a priority on your transportation operations manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your transportation operations manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Transportation Operations Manager Resume
When listing skills on your transportation operations manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical transportation operations manager skills:
- Excellent written and verbal communication skills to effectively interact with individuals from a wide range of backgrounds
- Strong project management skills with the ability to champion and drive to goals
- Effectively present information and respond to questions from groups of managers, clients, customers, patrons, and the general public
- Accounting and detailed reporting experience
- Confirming all customers’ deadlines and priority cut-off times are met
- Strong understanding of supply chain management, including procurement, manufacturing, warehousing and transportation
List of Typical Experience For a Transportation Operations Manager Resume
1
Experience For Manager, Transportation Operations Resume
- Use of Continuous Improvement skills to improve processes and procedures to drive development of standard work
- Determine the most effective use of resources available to provide outstanding Customer service
- Experience in a supervisory role; in a transportation, public safety, or commercial operations environment
- Cost effective management of Carrier performance to support ChemTreat business strategies
- Responsible for leading, motivating and developing the Transportation team
- Data Analysis and Reporting; Budget forecasting and tracking
- Lead transportation team in reviewing and updating policies that align with overall business direction and comply to financial SOX requirements
- Maintain composure during high-stress situations and maintain focus on ultimate objectives
2
Experience For Manager, Transportation Direct Operations Resume
- Design and lead team to execute current processes and techniques and respond to changing needs within the business
- Development and implementation of strategic action plans to promote service quality, ensuring identified KPI goals are met or exceeded
- Work extended hours regularly, including weekends and holidays
- Actively manages maintenance issues and related spending/costs
- Work in a fast paced ever changing environment!
3
Experience For Operations Manager Transportation Hauling Resume
- Increase and continue to grow profitability of the business unit while maintaining service level
- Identify all employee training requirements and ensure successful completion
- Balance product inventory between locations
- Manages capex projects related to transportaion equipment
- Develops the budget for Glanbia Transportation operation
- Available 24 hours a day for emergencies
- Manage milk sample bar code label distribution to all plants and dairies
4
Experience For Global Transportation Operations Manager Resume
- Assumes overall responsibility for District P&L/budget, safety, sales and personnel
- Drives a perpetual growth environment and corresponding initiatives throughout the District, being directly involved with the execution down to the Customer level
- Engages in field operations, customer interaction and employee development. This is not an office based position, but rather an all-encompassing leadership position that is field based
- Ensures that the District remains compliant with the company safety policies and procedures, and follows applicable laws and regulations
- Selects, trains, coaches and develops District Employees. Creates and upholds a work environment that encourages Employee morale
5
Experience For Manager Transportation Operations Resume
- Instills and upholds a Customer Service Culture within the District that fosters retention, relationships and loyalty, positioning the District for increased growth opportunities
- Acts as a business owner. Sets an example and inspires team to embrace every new opportunity, defend the customer base and capture increased market share
- Lead and manage employees
- Excellent written and verbal communication skills with an emphasis on team building and developing a positive rapport with company employees at all levels as well as customers
- Accountable for oversight and spend related to third party logistics providers, freight forwarders, customs brokers and carriers
6
Experience For Regional Transportation & Operations Manager Resume
- Oversee all inbound and outbound freight
- Track performance; ensure counter measures and corrective action plans are in place for missed targets
- Coordinate and facilitate activities that respond to customer and market needs through collaboration with Customer Service, Trade Compliance and Sales/Marketing
- Review and analyze freight data to identify cost savings
- Develop and maintain relationships with carriers and develop performance scorecards
- Work to ensure customer satisfaction from transportation perspective
- Ensure compliance with all applicable state and federal regulations
- Oversees procurement of all parts and materials; dispatching operations; shuttle bus and trucking operations; crane and rigging operation; washing of vehicles/equipment
7
Experience For Transportation Operations Center Manager Resume
- Oversees maintenance and operations of motor vehicles and equipment
- Directs first line supervisor in operation of the base bus and transportation service
- Directs first line supervisor in maintenance of overhead cranes / hoists
- Provides first level of supervision for maintenance and repair of all light and heavy trucks and cranes
- Develops PM programs for vehicle, heavy equipment, and CESE fleet under his/her area of responsibility
8
Experience For Senior Manager, Transportation Operations Resume
- Recommend Line Haul carrier allocation to routes/replacements (based on optimum of cost and performance)
- Develop relationships with Line Haul providers that facilitate communication and visibility across Amazon’s line haul network
- Proficiency with Excel and SAP
- Lead meetings and conference calls
- Drive Success in alignment with our People Values
9
Experience For Operations Manager of Transportation Resume
- Highly Engaged and Motivated to be Successful
- Thrive in a Startup Mentality
- Scope to remain Vision-Driven
- Manage Toro’s transportation management system (TMS) on a day-to-day basis such that it meets or exceeds the needs of its customers while maintaining or reducing transportation costs
- Five (5) or more years’ progressive experience in Transportation, Logistics, and/or Supply Chain management with multiple locations
- Proven ability to successfully manage the LTL bid process with carriers and provide cost effective transportation that meets or exceeds the requirements of Toro customers
10
Experience For Transportation Operations Manager Hauling Resume
- Demonstrated ability to lead and develop team members and their processes
- Direct experience with a TMS and enterprise systems is required
- Highly self-motivated and directed, able to work well under pressure, manage and prioritize multiple initiatives concurrently, attend to details, and meet deadlines
- Strong organizational skills, including the ability to be flexible, adaptable, and change priorities and direction as needed, allowing for optimum effectiveness
- Set direction with 3rd party providers (carriers, service providers, etc.) and be able to communicate clear vision internally and externally
- Support the organization to deliver Best-in-Class Transportation performance in both service and cost
- Lead team to develop ability to address all transportation related issues that different parties request and/or discuss, evaluating the problems, and finding the best course of action
List of Typical Skills For a Transportation Operations Manager Resume
1
Skills For Manager, Transportation Operations Resume
- Experienced delivering results in a matrix organization
- Experience managing a dedicated fleet
- Experience applying Continuous Improvement principles
- Well organized and solid multi-tasking capabilities
- Computer literate with experience using MS Office and fleet management systems
- Solid understanding of distribution principles
2
Skills For Manager, Transportation Direct Operations Resume
- Solid understanding of expense management concepts
- Demonstrated proficiency in managing fleet operations in a highly seasonal / variable volume business
- Experience in transportation logistics
- Experience in the transportation industry
- Prioritize tasks and handle multiply projects simultaneously and delegate assignments to others
- Analyze complex circumstances and develop effective action plans
3
Skills For Operations Manager Transportation Hauling Resume
- Experience with SAP and Transportation Management software
- Experience with rate negotiations and/or LTL carrier operations
- Logistics/Transportation/Distribution experience
- Analyze routes, negotiates rates, determine most cost-effective carrier lanes for carriers
- Develops, adapts, and implements policies and procedures to ensure the operational effectiveness of operations
4
Skills For Global Transportation Operations Manager Resume
- Skilled in the use of Advanced Traffic Management Systems (ATMS) applications
- Be calm and effective under pressure and in a variety of work conditions
- Coordinate real time activities and initiate immediate priorities, for self and support staff
- Skilled in standard software applications such as Microsoft Office (Word, Excel, Power Point, Access, Outlook)
- Effective communication style to work cross-functionally, build relationships and achieve results
- Knowledge of Ontario Waste Regulation 347 a strong asset
- Cross border knowledge and paperwork experience required
- Train and mentor drivers with a strong focus on safety
- Experience with off-road heavy equipment
5
Skills For Manager Transportation Operations Resume
- Experience with union drivers and union contract negotiation
- Prioritize and manage multiple tasks and projects to meet production schedule/project requirements
- Proven history of ethical business decision and integrity
- Ensures effective management of mobile crane operations
- Strong independent initiative
- Understanding of transportation pricing models and freight payment systems
6
Skills For Regional Transportation & Operations Manager Resume
- Working knowledge of federal and state transportation regulations (DOT)
- Growing the group’s business base and revenues
- Manage transportation activities for all transportation Throughout the country while monitoring and meeting or exceeding all KPI’s
- Manage all outbound daily activities including routing, dispatch, and scheduling
- Oversees driver groups including hiring, discipline, terminations, training, and equipment assignments
- Utilize routing software to minimize cost and ensure efficient routing
- Provides training and supervision for personnel using automated computer systems
- Responsible for putting an operating plan in place to get 100% utilization of equipment
7
Skills For Transportation Operations Center Manager Resume
- Work with plant shipping departments to establish shipping guidelines and expectations
- Drive a collaborative and continuous improvement culture by involving employees throughout the plant and distribution network in decision making
- Work collaboratively with Procurement to procure freight rates to support sourcing decisions and pricing analyses
- Familiarity with Dynamic Routing and other best in class routing / transportation practices, methods, and tools
- Seasoned knowledge of distribution shipping practices
- Develop working business relationship with District Managers and store management
- Responsible for managing carriers at multiple DC’s
- Implements continuous improvements to include motivating staff to promote ultimate traveler/customer satisfaction
8
Skills For Senior Manager, Transportation Operations Resume
- Track existing metrics to detect & remove defects
- Meet customer certification requirements in operations software and able to act as system administrator to assist resolving local user issues
- Complete performance reviews of staff and jointly determine areas of development and training
- Prepare and implement the annual operating plan to maximize profitability of the terminal
- Develop standards for current and future hauling lanes to establish benchmark times for drivers to complete haul
- Prepare management reporting as required
9
Skills For Operations Manager of Transportation Resume
- Responsible for fuel and parts purchasing for transportation
- Accountable for trucking department P&L
- Accountable for trucking department safety, insurance, milk weight/spills
- Responsible for payroll and scheduling for transportation employees
- Responsible for management and inspect of contract haulers delivering to Glanbia locations for U.S.D.A. and O.S.H.A. compliance
- Provide freight quotes upon request and manages all freight claims and payments working closely with Customer Service, Trade Compliance and customers
10
Skills For Transportation Operations Manager Hauling Resume
- Be a change agent and drive out waste throughout the business operations using lean methodologies
- Business owner for T&D IT infrastructure including Varsity and Transact
- Ensures compliance with vehicle safety, licensing and registration regulation
- Influence and communicate across multiple organizational levels, functions and business units
- Influence and communicate the need for process change directly and indirectly
- Help others understand industry and economic drivers (commodity / fuel) and trends that could impact near term capacity and/or longer range plans
- Be seen in the industry as a transportation expert
- Work independently and drive performance with minimal direction
List of Typical Responsibilities For a Transportation Operations Manager Resume
1
Responsibilities For Manager, Transportation Operations Resume
- Lead the team’s continual linkage with other areas of the organization including Legal, Global Procurement, Pepperidge Farm, Supply Chain Planning, Customer Service, Customer Logistics, Sales and the Supply Chain field operations
- Partner with Supply Chain finance to manage strategy planning, projection and delivery relative to plan for a spend that represents 70% of the Campbell’s logistics costs
- Assist in maintaining sounds freeway operations by: guiding essential control room operation decisions, developing special event response plans, participating in post-incident analysis exercises, and by ensuring that staff resources are being tasked in an impactful manner
- Experience in a supervisory role; in a transportation, public safety, or commercial operations environment
- Experience with transportation and fleet management
2
Responsibilities For Manager, Transportation Direct Operations Resume
- Previous management experience within a unionized environment
- Warehouse and service providers within the region
- Regional and Global Managers
- Direct Customer and their internal customers
- Organizational talent development and promotion of DBS fundamentals and practices
- Fleet personnel and equipment management
3
Responsibilities For Operations Manager Transportation Hauling Resume
- Information Systems and Operations Development
- Partner with Procurement/Danaher Corp to drive rate structure improvement
- Assumes first-line supervision of location employees. Ensures company policies and procedures are followed
- Assists the General Manager in day-to-day operational oversight of location operations including billing, payroll, routing/scheduling, DOT & state compliance, accounts receivable and accounts payable, recruitment and hiring of location employees
- Ensures drivers have the daily documentation necessary to complete their routes. Ensures completed charter documentation for processing. Coordinates field trips by the assignment of personnel and vehicles. Ensures vehicles dispatched are in proper working condition and daily DVI (pre and post trip) forms have been submitted
- Coordinates the dispatching, in-service monitoring, and turn-in activities involved in daily transit operations. Acts as back up member of Dispatch or Scheduling team
4
Responsibilities For Global Transportation Operations Manager Resume
- Develops manpower requirements for Dispatchers, Operators, and assists with evaluating trip patterns for run structure revisions
- Recommends and disciplines operations personnel. Interviews necessary drivers and staff and completes customer complaint investigations
- Completes necessary daily and/or weekly reports for company and customer
- Tracks and maintains employee attendance system, processes driver and operations staff vacation requests. Maintains/orders necessary driver and staff uniforms
- Monitors and evaluates Operations activities. Includes: vehicle on-time statistics, missed runs, customer complaint data, accident data, road call data, and other operations related functions
- Experience in passenger transportation
- Appropriately interact with employees of all levels including drivers, customers, senior management, client representatives, union officials, and general public
- Interacts with store operations including District Managers, Store Operation Directors, and Vice President of Operations to insure the highest service levels to our stores and solve problems and issues. Attends and participates in store manager and distribution
5
Responsibilities For Manager Transportation Operations Resume
- Coordinate with other functional departments on inbound and outbound freight strategies
- Assist in developing transportation budgets and monitor monthly freight budget to be able to identify and explain significant changes in planned versus actual freight spend
- Work with assigned facilities to solve transportation / carrier issues
- Provide feedback and assist with carrier bids to include
- Scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by Ops team
- Directs and optimizes the utilization of personnel and equipment to fulfill customer commitments and contracts
6
Responsibilities For Regional Transportation & Operations Manager Resume
- Responsible for Transportation and Safety Compliance; Investigates incidents, accidents, and injuries
- Analyzes transportation related data and generates reports related to financials and safety metrics
- Build relationships with large groups across various teams and at all levels
- Ensure that health, safety and environmental regulations and company practices are consistently followed
- Provide excellent customer service to meet transportation and logistical needs for internal and external customers while adhering to policies put in place by management
- Analyze maintenance costs and provide recommendations on fleet utilization and replacement
7
Responsibilities For Transportation Operations Center Manager Resume
- Track fleet usage and maintain accurate and up-to-date inventory & maintenance records for fleet
- Manages dispatch and operations staff
- Participate in the recruitment of staff to include maintenance personnel
- Negotiate service agreements to ensure cost efficiencies
- Responsible for all aspects of the operation of the current fleet of over the road equipment
- Develop freight business outside of company to increase profitability
- Work with supervisor/dispatcher to select new equipment that is best suited for operational growth
- Responsible for all truck transfer of material between plants to include both finished products and veneer
8
Responsibilities For Senior Manager, Transportation Operations Resume
- Manage all resin moved by tank or bladder bags to ensure the plants supply is maintained at an operational level
- Knowledge and application of Department of Transportation regulations
- Basic math aptitude and the ability to establish and evaluate key performance indicators (KPI's)
- Quickly learn and apply the latest technologies and best practices
- Resolve problems and follow through with all concerned parties
- Work in fast-paced environment and meet strict deadlines
9
Responsibilities For Operations Manager of Transportation Resume
- Proficient in Microsoft Office suite - Excel, PowerPoint, and Outlook
- Orientation towards continued self-improvement
- Prepare and manage departmental budget for all outbound transportation related costs
- Hire, train, manage the logistics supervisor and dispatch coordinators
- Reviews carrier performance and lane compliance on a regular basis
10
Responsibilities For Transportation Operations Manager Hauling Resume
- Develop and reviews monthly carrier scorecards
- Work cross functionally with warehouse management to drive cost savings and ensure smooth transportation flow
- Ensure compliance with all local, state and federal traffic laws and regulations, and company policies
- Responsible for on-time delivery to the stores and store delivery communication
- Develops monthly recaps of department financials
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