Travel Specialist Resume Sample
Bruce Crist
424 Beier Landing,
Chicago,
IL
+1 (555) 481 8087
Work Experience
Travel Specialist
04/2018
-
PRESENT
Dallas, TX
- Provides support for customers needing assistance with SAO travel related inquiries
- Provides World Class Customer Service to internal and external customers at all times
- Answers phones or email relative to travel related inquiries and forward to appropriate staff
- Provides support and access information to new users for the TeamWorks Travel & Expense System
- Monitors activities of the contact center for compliance with established processes and procedures
- Recognizes, documents, and alerts the manager of trends in customer calls
- Uses computer software applications to document calls made and received
- Attend training and/or staff meetings to stay up-to-date with policies and procedures
- Adheres to KPI performance metrics, working in a structured environment
Travel & Expenses Specialist
10/2015
-
12/2017
Philadelphia, PA
- Effectively communicate verbally including a good speaking voice, active listening skills and a pleasant and courteous manner
- Analyze the customer’s request or complaint, evaluate issues and determine the correct course of action
- Go beyond a customer’s expectations, being persistent in satisfying a dissatisfied or irate customer
- Compliance of T&E report: checking expense receipts provided by Cargill employees, according to company/ local regulations and follow-up with employees in case of non-compliance on expense claim process i.e. review of relevant docs, check for compliance, approve and forward to TRPC team for execution
- Research, Training: Research statements, outstanding balances research and other miscellaneous mail, imaged and hard copies. Follow-up with Cargill Employer, BDC, Amex EMEA team and TRPC Fargo team needed
- Supervises travel operations and support staff; interprets travel policies and procedures; resolves issues and ensures compliance
- Coordinates travel training and travel-related communications for university faculty, staff, and students
- Serves as liaison with the university’s travel vendors and the State contracted travel agency
- Audits travel vouchers, approves travel requests and hotel authorizations, and reviews travel expense reports and university travel card documentation
Travel & Expense Processing Specialist
09/2012
-
07/2015
Chicago, IL
- Performs additional required review of the President’s travel, and coordinates required approval with the Chancellor’s Office
- Assists with cashiering operations and staff, and customer service
- Performs annual change fund audits
- Runs weekly reports and prepares required cash reporting to the IRS
- Prepares monthly travel reports required by the State and other reporting as required by auditors and management
- Employees’ expense reports proceeding - ensure accuracy and policies compliance of submitted documentation, timely and proper processing of employees claims
- Related customer service experience
- Two years’ experience working directly with services such as dining, shopping, hotels, and tours in key destinations, and the ability to make contacts in all destinations
- Two years’ experience working as a hotel concierge
Education
Argosy University - Hawaii Campus
2006 - 2011
School's Degree in Business
Professional Skills
- Strong communicative and good interpersonal skills
- Excellent organizational and communication skills, with high attention to detail
- Possess the ability to listen and evaluate client needs and have strong verbal and written communication skills
- Outstanding customer satisfaction and follow through skills, combined with polite, friendly and knowledgeable phone demeanor
- Previous experience of working in team environment with strong understanding of information sharing among co-workers
- Apply detailed knowledge of excel and powerpoint skills, applying analytical thinking processes to the role
- Good problem solving skills with a dedicated mindset
How to write Travel Specialist Resume
Travel Specialist role is responsible for travel, software, analytical, interpersonal, procurement, customer, microsoft, powerpoint, purchasing, auditing.
To write great resume for travel specialist job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Travel Specialist Resume
The section contact information is important in your travel specialist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Travel Specialist Resume
The section work experience is an essential part of your travel specialist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous travel specialist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular travel specialist position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Travel Specialist resume experience can include:
- Experience in handling travel accounts (flights), background on travel agency, and/or tourism graduate (with or without experience)
- Validate the expenses - validate the receipts, the expenses categorization according with our travel and expenses policy
- Strong experience working with data analysis tools (SAS; Hadoop; Tableau, R; Python; SQL; Excel)
- International knowledge and skills
- Relevant experience demonstrating increasing responsibility
- Experience using a case management or ticketing system
Education on a Travel Specialist Resume
Make sure to make education a priority on your travel specialist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your travel specialist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Travel Specialist Resume
When listing skills on your travel specialist resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical travel specialist skills:
- Excellent organizational, business writing and communication skills, enabling effective and professional interaction with all levels of associates
- Your attention to detail, promptness and effective communication skills are excellent
- Basic knowledge of travel and expense claims processing and excellent administrative skills
- Strong interpersonal and teamwork skills; positive attitude; calm and personable under pressure; resilience to change
- Detail-oriented with good analytical and organizational skills
- Prioritize assignments, resolve issues independently and work effectively
List of Typical Experience For a Travel Specialist Resume
1
Experience For Travel & Expenses Specialist Resume
- Two to four years experience in bookkeeping or related field
- Strong emphasis on customer service, meeting goals, approval of reports on time to ensure no financial impact to company or employee and achieving results
- Experience living in the US, Canada or the European Union is required
- Working experience in Travel Services or related filed
- Excellent command of the written and spoken English language (Advanced level)
2
Experience For Travel Product Specialist Resume
- Experience in business visas arrangement for the EU, USA and Canada
- Good knowledge of the MS Office suite and ability to learn quickly different PC programs
- Engage employees, Managers and HR owners for validation for claims and for approvals
- Provides advice and guidance to ensure cost effective use of the travel dollars
- Good written and spoken command of English
- Experience in creating professional presentations for varying audiences
- Experience in a customer service setting
- Demonstrated history of building positive and collaborative relationships in the workplace
3
Experience For Travel & Expense Processing Specialist Resume
- Proven sales track record 4-5 years in a global, B2B multi-channel sales leadership role
- Extensive client management experience.-
- Strong sales and negotiation-
- Knowledge and experience of corporate sectors
- Cruise and Tour experience desired
- Systematically evaluate current processes; prepare and present recommendations to make processes more efficient and effective
4
Experience For Senior Specialist, Travel Operations Resume
- Experience in the travel/hospitality industry
- Reviewing accounts: Plan and execute business reviews and act on short-falls
- Selling travel products and tour packages
- Sourcing products and destinations to meet consumer demands for bespoke travel and sustainable tourism
- Taking part in familiarization visits to new destinations to gather information on issues and amenities of interest to consumers
- Monitoring our Travel Compliance policy internally as well as with the TMC's
5
Experience For Travel & Expenses Query Resolution Specialist Resume
- Auditing of Travel Claim for Honeywell Globally in line with the Travel policy
- Have thorough knowledge and understanding of the payment processes that apply for confirming hotel reservations, to approving expense reports for reimbursement
- Serve as liaison among client, travelers, and suppliers by listening, problem solving, and communicating both verbally and written
- Time management, professionalism, building relationships, delivering quality service, feedback and learning
- Computer literacy and internet savvy, including working knowledge of Microsoft Office programs
- Conduct training for the travelers and travel arrangers on the Company’s online travel booking tool, in conjunction with the US Travel Team
- Assist with writing and updating the communications and content posted on the Company’s Travel Portal
- Adhoc Reporting and supporting Audit initiatives to build a robust control from a process as well as system perspective
- Play a key role in identifying process issues, non-compliance areas etc and working with the Process lead and Assistant Manager to close out identified gaps
6
Experience For Travel & Expense Reimbursement Specialist Resume
- Adheres to Arthrex standards in delivering customer service including telephone/email etiquette, and follows prescribed customer service escalation procedures
- Collation of New Hire Training information for rooming and ground lists
- Provide assistance to Meeting Event team as requested, e.g. rooming lists, ground transport
- Assess customer needs through relevant questioning during initial telephone contact
- Basic understanding in using electronic spreadsheets, data analysis and reconciliation
7
Experience For Travel Expenses Processing Specialist Resume
- Swag and branding planning
- Business training or college level courses in accounting
- Success with working in a fast-paced, ever-changing work environment
- An understanding and appreciation of the media / gaming sector would be beneficial
- Works with the rest of the team to improve or develop local procedures and processes on Expense reporting and AP
8
Experience For Travel Accounting & Accounts Payable Specialist Resume
- Perform regular process controls according to Takeda's compliance standards
- Assist with traveler’s needs, bookings, concerns, issues and approvals while providing exceptional service to all travelers
- Create and update employee expense reports in Concur, the University’s travel and expense reporting system
- Apply federal sponsor policies to Concur expense reports, including the U.S. Office of Management & Budget A-21 Circular
- Follow U-M SSC protocols for creating expense reports
- Manage employee hotel reservations that require attention and obtain confirmation communicating to employee timely
- Participate in client networking events
9
Experience For Specialist, Travel Accounts Payable Resume
- Work with various internal team on operational issue and take ownership on closure of any open / pending issues
- Mentor new hires and deliver training on need basis
- Responsible for one or more EMEA Functional Services Lines . (e.g. Environnent, Reporting, Ventures & Acquisitions)
- Create and update employee expense reports in Concur or other University travel and expense reporting systems
- Apply federal sponsor policies to expense reports, including the U.S. Office of Management & Budget A-21 Circular
- Confidence interfacing with all levels of internal and external contacts
- Ownership of administrative tasks (invoicing, agreements, etc.)
10
Experience For Sourcing Specialist for Travel Services Resume
- Travel Communications and Content planning
- Adopt a highly organised approach to multitasking in order to organise and schedule people, rooms, travel and other resources to support the business
- Assist new and existing Distributors, for the creation and support of travel profiles within Concur
- Work independently exercising discretion and judgement
- Global Accommodation planning
List of Typical Skills For a Travel Specialist Resume
1
Skills For Travel & Expenses Specialist Resume
- Effective mathematical skills and ability to develop, analyze and interpret financial and operational
- Excellent customer service skills and the ability to take member calls if necessary
- Experience providing excellent customer service to a variety of types of customers, each with unique needs and varied abilities to communicate those needs
- Able to work effectively accross all types of teams
- Superior written and verbal communication skills to handle sensitive issues in professional and courteous manner
2
Skills For Travel Product Specialist Resume
- Prior experience training users on processes/systems
- Prior experience on a help desk or in a support role
- Proven track record of success and experience in Corporate/Business Travel.-
- Experience of dealing with internal and external clients, including communicating to a variety of personalities and personas
- Experience with GDS, preferably Sabre, making reservations, faring and ticketing
- Experience in travel reimbursements, general accounting or bookkeeping
- Experience applying federal sponsor policies to expense reports, including the U.S. Office of Management & Budget A-21 Circular
3
Skills For Travel & Expense Processing Specialist Resume
- Experience with reading and negotiating contracts
- Excellent communicator both in writing and verbal
- Experience of working directly with multiple countries and cultures in a finance capacity, AP process desirable
- Develop and build strong client relationships globally working with Regional travel and Expense Managers
- Detailed knowledge and experience in large scale events with extensive budget and forecasting management
- Experience in providing specialist support and assistance
- Time management and experience of short-term task planning
4
Skills For Senior Specialist, Travel Operations Resume
- Experience creating expense reports in Concur
- Experience managing cases in ServiceLink
- Experience applying U-M’s travel policies to expense reports
- Experience within a travel or event planning
- Experience in reporting/analytics desired
- Skill in gathering data in order to develop cost comparisons and reports
- Skill in using an automated travel system in order to prepare travel authorizations, secure travel arrangements, and process reimbursement
5
Skills For Travel & Expenses Query Resolution Specialist Resume
- Experienced in working in an international matrix organization.-
- Experience in reporting/analytics desired
- Create, validate, automate, and distribute travel reports & dashboards, both recurring and ad-hoc
- Excellent problem solving and solution orientated
- Two years’ experience making travel reservations as either a Travel Agent or Concierge and have key contacts in the Travel Business
- Five years direct experience working with customers in a luxury environment
6
Skills For Travel & Expense Reimbursement Specialist Resume
- Customer service, administrative experience
- Relevant travel and expenses experience
- Experience with technology clients
- A hands-on approach to project management with extensive experience to support informed decision
- 3 to 5 yrs. travel industry experience in supplier relations, preferably with Hotel Suppliers
- Practices effective, appropriate communication; both written and verbal
- Organization and time management, prioritization
7
Skills For Travel Expenses Processing Specialist Resume
- Strong intermediate-level competence in use of Microsoft Word, Excel, PowerPoint, SharePoint
- Experience with obtaining travel approvals for government travel
- Experience as a travel specialist
- Experience with SharePoint, PowerPoint, Word, Outlook, Excel and Project
- Working level skill in the use of Microsoft Office computer application software (Word, Excel, PowerPoint and Outlook)
- Experience with Concur Travel & Expense
8
Skills For Travel Accounting & Accounts Payable Specialist Resume
- Travel industry experience in account management or travel management role
- A highly resourceful, strong investigative nature
- Work with other members of the U-M SSC T&E Processing Team to service customers in an organized, timely and effective way
- Create and provide reporting on program effectiveness, compliance, cost and opportunities and other KPIs
- Creating and maintaining the contracts management from the accounting perspective
9
Skills For Specialist, Travel Accounts Payable Resume
- Accounting background with invoice review and coding required
- Ensuring compliance of documents with local regulation, ensure taxable benefits are identified in the expense reports and correct accounting is driven
- Having all documents related to services provision – attendance lists, passing rate for trainings, statement of works, reception minutes, etc
- Being independent in performing daily tasks
- Keeping the travel profiles in Concur up to date with new credit card, hotel and car frequent numbers
- Working knowledge of MS Office tools (especially Excel)
- Speaking and reading proficiency in French, Spanish, or Arabic helpful; and
- Having all documents related to services provision attendance lists, passing rate for trainings, statement of works, reception minutes, etc
- Measuring and reporting results: Monitor, track, and report on objectives and indicators
10
Skills For Sourcing Specialist for Travel Services Resume
- Promoting and marketing the business, sometimes to new or niche markets
- Managing budgets and maintaining statistical/financial records
- Liaising with travel partners, including airlines and hotels, to manage bookings and schedules, often one year in advance
- Dealing with customer inquiries and aiming to meet their expectations
- Overseeing the smooth, efficient running of the business
- Developing: identify program goals and outline strategies to achieve objectives
- Implementing: Create and carry out action plans to implement program objectives
List of Typical Responsibilities For a Travel Specialist Resume
1
Responsibilities For Travel & Expenses Specialist Resume
- Strong intermediate-level competence in use of Microsoft Word, Excel, PowerPoint,
- Assist with writing of business policies and procedures, and arranging and conducting offsite training sessions with campus personnel when necessary
- Provide administrative support for business line leadership by managing calendar, correspondence, scheduling and handling meeting logistics
- Provide support to accounting through research and troubleshooting
- Ensure all overseas travelers receive pre-travel medevac insurance information and briefing information according to established Duty of Care standards
- Receive and process new vendor requests to get new vendors set-up in system for purchasing requests, orders, invoicing
- Checks the correctness and completeness of identifying information and supporting documents
2
Responsibilities For Travel Product Specialist Resume
- Posts vouchers and credits and debits accounts according to double entry bookkeeping methods
- Performs a variety of clerical tasks, including sorting records alphabetically and numerically
- Provide monthly travel data analysis to leadership in define cost saving initiatives, monitor KPIs for the travel program with reporting
- By leveraging the global, regional travel resources and market/industry best practice, define the cost saving opportunities and lead the implementation
- Provide support in using the online booking tool for travellers
- Perform complex reconciliations of transactions and balances to confirm accounting is correct and complete and prepare journal entries as needed
3
Responsibilities For Travel & Expense Processing Specialist Resume
- Assure that all transactions ready for processing are input to the next weekly bill cycle
- Provide multi-faceted customer service to campuses, assisting with various problems and questions as needed
- Assist with any other required pre-trip planning or preparations (hotel, ground transportation, etc.); and
- Travel Arranging for the Hybrid Travel Office
- Assists university travelers in areas related to travel, ensuring compliance with laws and regulations, cost efficiency and acceptable travel accommodations
- Prepares documents summarizing the justification for travel requests and vouchers
4
Responsibilities For Senior Specialist, Travel Operations Resume
- Maintains general and subsidiary records according to established account classifications
- Oversee corporate events including vendor selection, negotiations and logistics
- Advise business leaders on travel expenses for annual budget cycle and provide monthly reporting to show travel budget usage
- Facilitate communications on product-specific details as described within the marketing materials to the travel sales force (Travel Agents)
- Drive Travel policy optimization and compliance monitoring
- Business support and cost saving initiatives
- End-to-end support of approving Honeywell Travel claims globally
- On time Approval and Meeting Month End Cutoffs Globally
- Support Travel Product Managers in relation to agent communication, compilation of data, tracking and associated tasks related to the FAM Program
5
Responsibilities For Travel & Expenses Query Resolution Specialist Resume
- Assist during irregular operations as needed
- Basic knowledge of Finance and Accounting principles and processes
- Two years in maintenance and processing of fiscal records
- Expert knowledge dealing with multiple vendors simultaneously
- Knowledge and application of business management, strategic planning and project management principles and practice
6
Responsibilities For Travel & Expense Reimbursement Specialist Resume
- Some knowledge of accounting processes
- Train and provide assistance to all levels of employees on using electronic travel systems
- Schedule hotel accommodations, train, car rental, car service and flights including private air transportation
- Design and coordinate travel for complex travel requests including international travel
- Lead the daily administration and customer service supporting the global travel program
- Handle all travel related requests such as inquiries, feedback, car accidents, car services issues, shuttle services and responding to queries from employees
7
Responsibilities For Travel Expenses Processing Specialist Resume
- Function autonomously and be accountable for delivering all outputs
- Numerical ability – Especially relevant to the auditing of employee expense claims
- Highly motivated individual looking to continuously deliver and exceed
- A hospitality and service orientation
- Work weekend and holiday hours
- The AMEX process for statutory purposes
- Monitoring and analyzing P&L and Balance sheet transactions and ensuring their correctness; dealing with eventual discrepancies; reviewing and confirming the overall correctness of P&L and BS statements
- Audit T&E documents (receipts, respect of company policy, VAT)
8
Responsibilities For Travel Accounting & Accounts Payable Specialist Resume
- Support employees with travelers tools such as Corporate Card Program, Travel Policy and T&E software
- Ensure timely reimbursement to employees in accordance with company policies and service level agreements
- Contact with the internal stakeholders from EUCAN and META regions
- Language courses and trainings
- Other European language would be an asset (Italian/Spanish/French/German)
- Successfully handle multiple tasks, goal oriented
- Concur & SAP knowledge would be an asset
- Responsible for thorough review of both employee and student travel reimbursement claims, assuring that all disbursements comply with District travel policy and guidelines as well as facilitate resolution of instances of noncompliance
- Responsible for accurate and timely posting, in ERP system, of travel encumbrances as well as employee/student travel reimbursement requests
9
Responsibilities For Specialist, Travel Accounts Payable Resume
- Serve as an expert resource for campus administrative assistants and bookkeepers regarding travel policies/procedures of the District and related accounting processes
- Responsible for processing of manual checks, when necessary, with proper documentation and approval
- Maintain, record, and monitor accounts receivable (rental, transportation, restitution, etc.)
- Research and recommend improvements to LISD systems
- Troubleshoot issues/errors related to activity fund; help ensure proper budget code usage
- Identify product/destination gaps, research competition’s product offerings and offer suggestions to enhance assigned product line(s) to management
- Responsible for the successful completion of travel arrangements within Arthrex as well as Advamed guidelines, meeting the standards of excellent customer service
- Use available online resources to ensure compliance with corporate travel policy
10
Responsibilities For Sourcing Specialist for Travel Services Resume
- Hold T&E presentations for new hires
- Coordinate all contacts and arrangements with Tetra Tech ARD’s external travel agent
- Handle all airline ticket purchases and re-ticketing for staff and consultants in accordance with the firm’s internal procedures, and obtain necessary approvals prior to ticketing
- Make hotel, rental car and other necessary travel arrangements
- Complementary tasks as deemed appropriate and necessary
- High level of proficiency in MS Office, Adobe Acrobat, and other web and mobile travel applications
- Energetic, positive and enthusiastic collaborative team player
Related to Travel Specialist Resume Samples
Travel Agent Resume Sample
Work Experience
• Selling Travel Products and Services –Asking questions to qualify and understand member’s travel interests and needs, and successfully closing the sale; displaying organizational pride
• Take reservations over the phone and in person utilizing the SABRE travel reservation system
• ...
Professional Skills
• Experience booking corporate travel includ...
• Excellent problem-solving skills, as well ...
• Demonstrated ability to use appropriate ju...
Travel Consultant Resume Sample
Work Experience
• Consult with customers and agency resources, both remotely via online meetings and conference calls and in person, to identify key business requirements and configure the Concur Travel application to meet those requirements
• Become a subject matter expert on Concur Travel products and stay current...
Professional Skills
• Excellent customer experience mindset with...
• Strong time management and organisational ...
• Strong time management and organizational ...
Travel Coordinator Resume Sample
Work Experience
• Interact and communicate effectively with all levels of management and administrative support in a professional, business- like manner
• Strong organization, planning, and problem-solving skills with the ability to work in a fast-paced environment
• Display strong self-manage...
Professional Skills
• Provide oversight of the travel management...
• Gather client requirements and assist with...
• Provide administrative support for impleme...
Coordinator, Travel Resume Sample
Work Experience
• Ensure the fundamental administrative event planning processes are completed in an accurate and timely manner, including: updates to multiple meeting and global event calendars, and departmental expense tracking forms; collection and processing of department data; processing expenditures and expediting check requests; an...
Professional Skills
• Demonstrated organizational and time manag...
• Demonstrated organizational, work manageme...
• Communication skills and the ability to wo...
Travel Sales Manager Resume Sample
Work Experience
• Experience as a sales manager within the Sales & Marketing department, preferably in a boutique lifestyle property
• Participate in the development and implementation of the annual Marketing Plan as it pertains to Individual Travel market segments to be utilized in the achievement of revenue go...
Professional Skills
• Strong professionalism, diplomacy, selling...
• Effective listening, verbal, written, nego...
• Flexibility, reliability, creative problem...
Tour Director Resume Sample
Work Experience
• Ensures smooth Tour execution
• Responsible for overseeing and managing the day to day execution of tour deals
• Translating Tour business unit objectives and strategies into objectives, strategies
• Managing day-to-day activities with PR, press and mar...
Professional Skills
• Experience in Live Nation Touring or exter...
• High level skills in reviewing and editing...
• Giving your student traveler group a once-...