Account Development Resume Sample
Eleanore Trantow
4756 Wisoky Burg,
San Francisco,
CA
+1 (555) 409 5250
Work Experience
Account Development Specialist
04/2017
-
PRESENT
Philadelphia, PA
- Selling through Email and person to person
- Online RFP platforms
- Social media: ie. Linkedin, Facebook
- Proactively contact customers/accounts, identify customer needs, present value oriented products/offers and subsequently generate a pipeline of short term and long term opportunities that drive incremental growth
- Identifies and implements tactics aimed at influencing run rate associated sales such as overall pricing strategy, custom opportunities, etc
- Uses tools such as gap analysis, product knowledge or industry related information to identify and prioritize prospects to contact and generate opportunities, build new relationships etc
- Demonstrates effective account management and selling skills including relationship management, prospecting, pipeline management, negotiating and closing
- Prepares and executes territory plans. Provides monthly updates detailing progress on the plan, justifies variances and indicates corrective action needed and/or taken
Key Account Development
02/2013
-
02/2017
Chicago, IL
- Responsible for mapping key contacts, key labs, key decision makers, etc. to prioritize prospecting efforts, accounts and opportunities
- Partners with specialists to serve customer needs and the greater sales strategy
- Travels on a quarterly basis or as needed to maintain relationships and identify new contacts and opportunities or for team meetings
- Utilizes all internal resources and systems to provide quotations and/or negotiate long term pricing for continued and incremental growth of the territory
- Participate in both product and sales training to further influence discussions with customers, maintain critical product and market knowledge and ultimately influence sales activities that drive incremental growth
- Enters all pipeline activity and updates into the CRM system, dashboard reports and any other reports as requested by management
- Identifies and implements tactics aimed at influencing run rate associated sales such as overall pricing strategy, stockroom management etc
Account Development Estimator
05/2009
-
01/2013
Los Angeles, CA
- Partners with sales reps and specialists to serve customer needs and the greater Research sales strategy
- Travels on a quarterly basis or more as needed to maintain relationships and identify new contacts and opportunities
- Utilize all internal resources and systems to provide quotations and/or negotiate long term pricing for continued and incremental growth of the territory
- Experience in STM / academic publishing would be a distinct advantage
- Demonstrated ability to interact with other functional groups and gain cooperation from others
- Strong computer skills in MS Word, Excel, PowerPoint and Outlook required
- Strong writing, presenting, and analytical skills required
- Up to 50% domestic and international travel required
- Accountable to achieve Product/Solutions/Service orders and sales OP target
Education
Oregon State University
2004 - 2009
Bachelor's Degree in Related Field
Professional Skills
- Manages multiple renewal sales opportunities at various phases of the sales cycle, follows-through to ensure customer needs are met at each phase, solicits Business Development and Operations support as needed and ensures each sales opportunity is continually progressing towards closure
- Utilizes market and business intelligence data to effectively segment customer opportunities into micro-market mobile strategies, identifies and prioritizes opportunities based on customer and market potential and engages customers with a clear and compelling value proposition
- Works in conjunction with Business Intelligence, Finance, Asset Management, Legal and Operations to develop customer models and contracts and negotiates final agreement with customer
- Experience in establishing, leading and evolving a best in class telephone based account management team
- Extensive people leadership experience, including leading through a management team
- Selling: Drive Trinchero Wine and Spirit brand building
- Selling: Drive brand building for key and dedicated suppliers
How to write Account Development Resume
Account Development role is responsible for customer, presentation, software, relationship, leadership, coaching, organizational, training, outlook, analytical.
To write great resume for account development job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Account Development Resume
The section contact information is important in your account development resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Account Development Resume
The section work experience is an essential part of your account development resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous account development responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular account development position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Account Development resume experience can include:
- Professional appearance and demeanor, excellent written, verbal and interpersonal skills
- Strong analytical and financial skills to drive performance of the portfolio
- Demonstrated skills in organization group process, problem identification and resolution
- Business or science related experience required ideally in our industry. One or two years of prior sales experience desirable
- BBA/BA/BS or solid equivalent experience working with a large customer and supporting their payment needs
- Strong Customer Service: Building relationships and goodwill with the trade and distributors through tastings and education
Education on an Account Development Resume
Make sure to make education a priority on your account development resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your account development experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Account Development Resume
When listing skills on your account development resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical account development skills:
- Strong customer facing communication skills with the ability to interface effectively with customers at all levels
- Excellent influencing, negotiating and relationship building skills with a track record of building senior level relationships
- Effectively working with sales reps in the field on top priority and new items from the Patron Portfolio
- Strong people leadership and coaching skills
- Strong entrepreneurial, leadership and communication skills
- Strong project management skills to drive program initiatives and deliver complex technical implementations
List of Typical Experience For an Account Development Resume
1
Experience For Account Development Specialist Resume
- Utilize computer technology to effectively answer phones promptly and courteously according to company procedures
- Consultative selling and negotiation skills to achieve results
- Demonstrated experience working globally
- A sophisticated range of communication and presentation skills to present complex ideas in a simple and compelling way to a wide variety of audiences
- Working with Product Strategy to ensure that there are excellent preferencing capabilities in mobile platforms and new products
- Skilled in utilizing internet and social media tools for researching and connecting with potential leads
- Proven proficiency in consultative/solution sales within challenging business environments
2
Experience For Director, Account Development Resume
- Experience presenting in-person to stakeholders at different levels of an organization
- Account / client management, sales, consulting, or procurement experience required
- The retention and expansion of a portfolio of Global Commercial Card accounts in the Global Client Group with strong focus on B2B expansion
- Experience interfacing with senior audiences across treasury, AP, finance and procurement, developing and expanding the web of global client relationships
- Demonstrate Amex’s value proposition to merchants directly and through his/her team
3
Experience For Director of Account Development Resume
- The position requires the use of a personal motor vehicle and a valid driver's license
- Leveraging and developing client relationships to build long-term business partnerships
- Selling: Drive Spirit brand building for the Patron Portfolio
- Merchandising: Responsible for performing store visits with the frequency outlined by manager for top accounts in marketplace
- Leading business planning, quarterly and annual reviews, regional pricing strategies, and ongoing P&L management for the account
- Developing an in-depth understanding of key business drivers, organizational culture and the competitive position of clients
- Working with Supplier Optimization leads in each region to deploy supplier strategy and initiatives
4
Experience For Premium Account Development Specialist Resume
- Working with the Net Fares team to develop net fares opportunities
- Manage the financial aspects of the department including purchasing, budget preparation and review, financial reporting and monitoring expenses
- Deliver measurable contributions to Business Development by engaging new clients or contacts, securing client meetings, and harvesting RFPs
- Control costs with focus on improving yield through collaboration with other internal operating teams
- Actively engaging customers to ensure they are using our products to its full potential
5
Experience For Account Development Associate Resume
- Create an environment for employees to thrive through coaching and career development, while meeting the business objectives of Amex
- Continuously update understanding of customers' changing clinical and/or operational issues
- Ensures growth of all existing accounts according to annual targets
- Coordinate reporting needs from each group and work to deliver standard tools
- Drive service and reporting standards within group for assigned accounts
- Produces spirit lists and retail POS by working with Brandmuscle or in house graphic department.
- Proficiency in Excel, Word, PowerPoint, data/analytics and sales reporting
6
Experience For Manager of Account Development Resume
- Greet clients warmly and ascertain problem or reason for calling
- Responsible to drive prospecting
- Assist in managing campaigns for the Account Development team
- Assist in driving registration for events/conferences
- Team Recognition for monthly performance, quarterly winners, offsite team-building activities and various contests/additional incentives
7
Experience For Account Executive of Account Development Resume
- Oversee lead management and tracking
- Sales forecasting across product and service lines
- Directs pricing levels for cruise and ferry market
- Global Networking Opportunity
- Perform opportunity discovery calls within the OpenText installed base customers and prospects to uncover existing and potential EIM projects
- Development opportunities including special assignments and a long term development program
- Team Recognition for monthly performance, quarterly winners, offsite teambuilding activities and various contests/additional incentives
- Thorough understanding of competitor’s corporate account activities in Russia
8
Experience For Manager of International Account Development Resume
- Work and think independently while interacting in a team environment
- Generate leads through extensive business knowledge and comprehensive understanding of the organization and functional areas
- Forecast orders and sales within the applicable sales funnel tools and reports for their products/solutions/services
- Executing strategic account plans, focused on identifying transformational business opportunities that enhance and optimise the customer experience, creating customer value, exceeding customer expectations, strengthening client relationships, driving savings, increasing retention, and optimising performance through process and data analysis
- Leading the enhancement of the American Express Global Business Travel value proposition through consultation, technology road mapping and optimising online servicing solutions
- Researching the marketplace and competitor products and services to highlight the value that distinguishes AEGBT products, and specifically leverages MI, bench-marking, and technology as critical value drivers
- Enhancing the American Express Global Business Travel value proposition through policy consultation, researching white paper needs, technology road mapping and optimising online solutions
- Forecast orders and sales within the applicable sales funnel tools and reports for their
9
Experience For Gcg-head of Account Development Resume
- Coordinate with Nielsen Innovation Practice’s Account Services (research) team to ensure that project requirements are successfully executed
- Assessment of customers’ needs and level of loyalty
- Full cycle of analysis of customers portfolio (customers’ business structure, main decision makers, customers' competitive environment, status of AMEX relations worldwide)
- Actively engages phone customers to fully identify needs, respond to inquiries or questions, and offer timely quality solutions
- Build and maintain strategic relationships with key contacts within customer organizations to understand opportunities for KN
10
Experience For Account Development Leader Resume
- Need to be the “voice” to Vertical Owners and Senior KN Management of identified issues before they become problems
- Maintain close communication with customer and KN’s operations to assure uniform understanding of customer expectations relative to operational solutions, timeline, costs and results. Direct operational issues to the correct operational owner
- Strong pipeline/activity/territory management, independence and organizational skills
- Constantly update their own know-how and skills and look for market/vertical information, activities and development
- Reports in agreed intervals Strategic Customer development to Vertical Owner
- Regularly breaking down processes and methods to improve effectiveness, removing roadblocks, mitigates risks, and improves efficiencies both internally within ECS’ affinity team and in direct support of solutions delivered to the client’s membership and customers
- Setting individual goals, objectives, and Key Performance Indicator’s that align to the organization’s long-range strategic objectives around client success, revenue growth and product diversity
- Collaborating cross functionally to create, drive and implement new functionality, client business case, and cross functional marketing initiatives that deliver increased sell-through for ECS’ client and thus increases ECS revenue
List of Typical Skills For an Account Development Resume
1
Skills For Account Development Specialist Resume
- Establishes merchandising objectives relative to brand priority for each account by understanding supplier priorities and defining POS resources
- Minimal 3 years’ experience in account development or related marketing/sales experience
- Proven and progressive previous experience in sales/services/promotion to C-suite and
- Exceptional relationship management and consultative sales skills
- Working with applicable groups inside GBT to understand the effectiveness of existing functionality, identifying gaps
- Providing strong leadership to a team of tenured account managers
- A strong understanding of the external market and in‑depth knowledge of the power of the GBT value proposition
2
Skills For Director, Account Development Resume
- Demonstrated ability to build a high performing, highly motivated team, and to establish a strategic vision, develop action plans, and set goals
- Ensure that the transition from contracting to implementation status is seamless, with required elements complete prior to SNF launch phase
- Commercially savvy, with a demonstrated track record in customer focused business strategies, developing execution plans and targets, and quantifiable success
- Ensures maximum supplier brand visibility within accounts by maintaining account standards using effective and current materials when appropriate
- Excellent spoken and written knowledge of Spanish and English is required
- Experienced in leading, coaching and developing a virtual team, capable of generating the aggressive growth required from the business
- Account / client management, sales, consulting, or procurement leadership experience required
3
Skills For Director of Account Development Resume
- Facilitating contract renewal process, overcoming objections to retain all customers
- Ensuring GBT has adequate, trained resource for the activating all POS GUI’s and interfaces required to implement campaigns
- Carrying and lifting 45-65 pounds
- Speaking fluent English, Cantonese and Mandarin
- Providing guidance to customers in the assessment of goals and strategies in order to optimise performance across their program
- Maintaining up to date knowledge of all products and services offered to clients
4
Skills For Premium Account Development Specialist Resume
- Developing requirements for new functionality, tools, capabilities
- Communicating business benefits and product information to targeted clients through proactive outreach
- Working within the team to assist in developing and implement campaigns
- Developing new revenue ideas and helping drive Supplier Revenue initiatives
- Interacting with GDS’s and other 3rd parties to drive changes and development required to advance GBT capabilities
5
Skills For Account Development Associate Resume
- Maintaining detailed understanding of the customers’ business, their organizational goals and objectives
- Maintaining detailed understanding of the customer’s business, their organizational goals and objectives
- Selling: Drive Wine and Spirit brand building for the Pernod Portfolio
- Driving product sales and adoption within customer base
- Understanding of customers, market needs, and competition in the life science research market
- Development & Learning Opportunities (Regular Coaching & Training)
- Supports sales representatives as a training and information resource by presenting and sharing brand trends and brand knowledge
- Gains a commitment from the prospect to move forward by asking for the business and successfully managing objections
- Account Managerment: Initiates sales calls to existing customers to assess the need for replenishing inventories
6
Skills For Manager of Account Development Resume
- Staff the Account Services groups, on-board new business into the Account Services groups, and oversee IT related projects involving customer reporting
- Drive results in Sales / AD environment by motivating, inspiring vision and hands on leadership
- Sales forecasting across product and service lines for existing accounts
- Supervise process of hiring, training and motivation of shore side administrative, fleet management staff, and remote vessels without managers
- Conduct quarterly training on account management for the SAMs/SIMs detailing the value proposition
- In conjunction with the Field Marketing team and the Sales Channel, initiate, develop and manage
- Follow-up on Field Marketing activities in a timely, organized manager
- Regulations and overall wholesaler interface in managing the Trinchero Spirits portfolio
7
Skills For Account Executive of Account Development Resume
- Maintain thorough and complete product knowledge of FS hotel property and in-depth understanding of comp set’s Features/Advantages/Benefits
- Sets aggressive performance standards and using pragmatic process and an analytical mindset supports and leads their team to delivery goals and outcomes
- Produces wine, and cocktail lists by working with Brandmuscle or in house graphic department
- Produces sell sheets using technology tools internally offered to share with customers and the sales team
- Education on an Academic level in marketing or business is required
8
Skills For Manager of International Account Development Resume
- Engages customers immediately when answering calls or when they enter store
- Background as a travel counselor or deep understanding of Service Delivery operations
- Deep knowledge of business travel and the travel booking process
- Professional Engineering or Geology certification
- Regulations and overall wholesaler interface in managing the Spirits portfolio
- Comprehensive understanding of wine and/or spirits
- Oversee overall budget planning, implementation and goal achievement of company revenue targets
- Create value to cruise line management and Ferry operators by providing exceptional service & support
9
Skills For Gcg-head of Account Development Resume
- Assist Cruise & Ferry customers monetizing the various opportunities provided by our company, products and/or services
- Work with Cruise lines and Ferry operators on product development and marketing solutions
- Provide reporting to Cruise & Ferry customers and EMC/GEE management
- Oversees accurate reporting in salesforce.com
- Serve as the executive contact for client groups, including the development and management of C level and C level equivalent positions in the SNFs/ALFs
- Develop account engagement tools and communication strategies in conjunction with senior marketing leadership
- Provide monthly membership projection report and detailed analysis for financial reporting periods
10
Skills For Account Development Leader Resume
- Develop strategic account executives through in-field coaching and the management of development plans
- Business Unit and Site Wide Engagement
- Outbound opportunity discovery calls and email campaigns
- Track activities and maintain relevant information in Salesforce.com
- Merchandising: Responsible for performing store visits with the frequency outlined by manager for top accounts in marketplace. Strong Customer Service: Building relationships and goodwill with the trade and distributors through tastings and education
- Planning and Reporting: Responsible for daily account visits and a Pre-Plan of activities. Daily recap of results and accomplishments to ADS Director. Build account portfolio awareness outside the target universe
- Training and Development: Maintain an up-to-date awareness on supplier product information, merchandising standards, promotions, advertising, and industry trends. Maintain supplier internal training
- Build displays and or service accounts in a highly professional manner within company standards
List of Typical Responsibilities For an Account Development Resume
1
Responsibilities For Account Development Specialist Resume
- A P&L and Operations oriented incumbent that is focused not only on service delivery, quality and profitability but also broadening and expanding an organization’s partnership with its valued clients
- Software: Microsoft Windows, Microsoft Office Suite (Excel, Outlook, PowerPoint, and Word), Customer Relationship Management and basic internet skills
- Demonstrated sales and marketing of annuities and their appropriate applications within the context of a needs based sales process
- Excellent technical aptitude; analytical and detail oriented
- Prioritize and multi-task in a fast-paced business environment
2
Responsibilities For Director, Account Development Resume
- Proven track record in a Sales or Account Development role essential
- Highly organized and self-motivated, with strong initiative
- Build and leverage strong stakeholder relationships and collaborate across diverse regional teams
- Strong knowledge of beverage alcohol industry to include
- Leading sales efforts to deliver multiple revenue streams and further penetrate accounts, with a focus on driving non-transaction, premium revenue
- Increasing customer retention and achieving revenue expansion through maintaining and developing client relationships
- Maintaining and tracking annual SQP and requests for GDS soft dollars
- Understands company pricing and product programming information monthly by reviewing and maintaining accurate and up to date records
- Understand clients’ needs, providing appropriate solutions and resolving/redirecting client concerns
3
Responsibilities For Director of Account Development Resume
- Assists event marketing manager by helping to organize and execute events and brand promotions to maximize brand visibility
- Produces wine, and cocktail lists by working with in house graphic department
- Produces wine lists by working with Brandmuscle or in house graphic department
- Produces sell sheets using technology tools that we offer ( Seven Fifty, Supplier Web-sites & One Drive)
- Works on achieving GTM objectives on a quarterly basis (execution, activation, revenue)
- Manage on-boarding of new business into Account Services team environment
- Implement merchandising campaigns across online and offline channels
4
Responsibilities For Premium Account Development Specialist Resume
- FINRA Series 7, 63 and 65 licensed, and state insurance licensed
- Desire and ability to collaboratively build out strategy
- Employee benefits (medical, dental, vision, 401k)
- Choice of MacBook Air or Windows computer
- Provides support for customer’s expansion with new services
- Prepares and delivers professional sales presentations to customers by balancing the company’s priorities and customers’ needs to include selling new products, well and back bar placements and resets, drink and wine lists and promotions
5
Responsibilities For Account Development Associate Resume
- Obtains appropriate distribution of supplier brands throughout account base by presenting and selling based on the brands’ features and benefits
- Prepares and delivers professional sales presentations to customers by balancing the company’s priorities and customers’ needs to include selling display ideas, new products, cold box, shelf, well and back bar placements and resets, drink and wine lists, and promotions
- Drives sales by having maintaining current knowledge of all portfolio offerings and leverage technical knowledge to provide value propositions to the
- Produces wine, and cocktail lists for in house graphic department
- Hold a Solicitor’s Permit required
- Work closely with the carriers and the Supplier Management & Procurement organization within GSR to develop programs to help drive supplier revenue generating behaviours across the organization
- Continuous tracking of key partner performance, trends & revenue growth opportunity identification through thorough MI/BI intelligence, results auditing and ad-hoc analyses working in collaboration with Revenue Management teams to maximize contractual earnings
- Oversight of global activities & marketing budget
- Educate and sell available Media products/tools to enhance supplier advertising to internal/external customer audience
6
Responsibilities For Manager of Account Development Resume
- Share KPI performance with GSR leadership teams
- Manage Point-Of-Sale strategy and implementation
- Building and enhancing other internal partnerships across the globe with GSD / CM leadership to advertise the ME partnerships & support key supplier initiatives to drive optimal result & achieve business goals and objectives
- Strong relationship management skills, a team player and ability to collaborate, communicate and influence across teams in multiple markets and different management levels within GBT
- Strong data analytic capabilities and in depth knowledge of Airline data
- An innovative mindset and always on the lookout to win and improve the way we do business
7
Responsibilities For Account Executive of Account Development Resume
- Strategic thinker with the ability to spot trends, used to combine thought leadership as well as execution to manage partnerships across multiple markets and drive win-win solutions for both GBT and partners
- Self-supporting, but with strong initiative and desire to make impact and willingness to take ownership, needs to work well with ambiguity and is able to differentiate partner support
- Maintains key accounts, by effectively communicating marketing plans, maintaining relationships with influencers (bartenders and promoters), presenting new wine products and wine list offerings, and conducting business reviews as prescribed by management
- Help’s executes company objectives yearly and quarterly
- Completes all necessary training programs by attending, participating, and passing all required tests as defined by management. (e.g. WESTS, FOCUS MARKETING, Ipad)
- Identify account and brand opportunities
8
Responsibilities For Manager of International Account Development Resume
- Manage BBG most wanted accounts (Hotel/Golf/MC/Etc.)
- Increase SKU penetration in market
- Demonstrated ability to proactively build and maintain a comprehensive network, both internally and externally, to successfully navigate through client organizations
- Develop staffing plans for each center vs. revenue controlled
- Oversee, lead, direct and manage the North American elite Account Services group
- Coordinate with the account management staff on customer specific items, i.e. QBR’s, daily reports and corrective actions
- Coordinate customer visits in support of QBR’s and other day to day activities with the account management staff
- Monitor specific customer’s cargo flow through the company’s supply chain
9
Responsibilities For Gcg-head of Account Development Resume
- Oversee and manage the professional development and productivity of staff members to ensure proper goals, training, professional development and project requirements are met
- Address all employee performance problems promptly and directly in accordance with personnel policies of the company
- Personally coach, train and mentor direct reports and provide career development opportunities though active recruitment, training, and quality management activities
- Maintains key accounts with the Patron Portfolio, by effectively communicating marketing plans, maintaining relationships with influencers (bartenders and promoters), presenting new products and cocktail and wine list offerings, and conducting business reviews as prescribed by management
- Produces sell sheets using technology tools that we offer to share with customers and the sales team (Seven Fifty, Supplier Web sites, Power Point and One Drive)
10
Responsibilities For Account Development Leader Resume
- Provide accurate, professional summaries and reports on campaigns to Global Head of Sales Manager
- Manage the regional library exhibition schedule with the Springer exhibits team - includes international travel (30% to 40% domestic and international travel required)
- Responsibility for all aspects of Arcadis’ relationship with and representing all of Arcadis to our Utility clients
- Effectively negotiate (and re-negotiate) deal terms with clients and ensure deal structures deliver financial returns consistent with Experian Consumer Services internal hurdles
- Implementation of new tools and process functionality
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