Account Rep Resume Sample
Carli Weimann
9505 Hyatt Ports,
Detroit,
MI
+1 (555) 334 2881
Work Experience
Key Account Rep-regional Sporting Goods
11/2017
-
PRESENT
Detroit, MI
- Develops and maintains knowledge of competition, pricing, strategies, handling of customer needs and problem resolution. Develop and maintain knowledge of competition’s primary products and markets to analyze impacts on Fun Express’ business in competitive markets
- Understands customer organizations’ business, hierarchy, and needs
- Develops and facilitate product education and training sessions for the client’s sales channels at regularly-scheduled intervals
- Analyze, prioritize, and delegate tasks to all team members to ensure operational effectiveness and efficiency in meeting organizational goals and deadlines
- Service designated route as designed
- Take high quality photographs of dealer’s inventory
- Collect standard features and options of each vehicle
- Communicate with dealership management daily regarding which vehicles are photographed and online
- Upload data and photographs collected to home office for distribution via proprietary software
Account Rep
06/2011
-
07/2017
San Francisco, CA
- Writes new business as appropriate or refers lead back to agency
- Conducts account reviews periodically. Enhances and strengthens existing accounts as needed with needed additional coverages
- Resolves disputes between customers, carriers, agencies and others while keeping appropriate parties informed of progress
- Works closely with agencies on the following
- Advising agency of critical events, and follows agency’s instructions if within guidelines or procedures
- Handling renewals, cancellations and non-renewals with care, legally saving all accounts when possible. Notifies agency if account is unable to be saved
- Consistently meet and exceed defined customer service standards
Student Account Rep Onsite
11/2006
-
02/2011
Dallas, TX
- Some product upselling and new business prospecting in some areas
- Enjoy working outside at least 85% of the time
- Valid driver’s license, reliable transportation and auto insurance
- Clean driving record and background
- Identify vehicle makes, models and features
- Answering inquiries from customers including coverage questions, policy changes, quotes, billing issues, and other issues
- Taking incoming claims calls and handling appropriately based on type of claim, carrier, etc
- Handling evidence of property requests
Education
University of Wisconsin-Richland
2000 - 2005
Bachelor's Degree in Engineering
Professional Skills
- In the flow control industry with the ability to understand valve and actuation applications or related level of understanding of fluid mechanics and electro-mechanical equipment
- Experience with relief valves, control valves, butterfly/ball valves, and actuation, pressure, regulation, instrumentation, and valves within the process, oil/gas, and power industries
- Demonstrates proficiency in the use of a variety of pc skills including word processing and spreadsheets
- Demonstrated project/team skills in producing results and meeting organizational objectives
- Strong sales and sales training skills
- Strong analytical and interpersonal skills with building relationship with key stakeholders and customers
- Proven organization, planning, administrative and business math skills
How to write Account Rep Resume
Account Rep role is responsible for customer, computer, basic, organizational, microsoft, training, marketing, digital, software, english.
To write great resume for account rep job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Account Rep Resume
The section contact information is important in your account rep resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Account Rep Resume
The section work experience is an essential part of your account rep resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous account rep responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular account rep position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Account Rep resume experience can include:
- Demonstrate mathematical skills required to calculate concentrated and uniform loads
- Proven skills and aptitude to work in a customer-focused and results-driven environment
- Demonstrate the ability to work independently managing multiple tasks, setting priorities and meeting deadlines
- Inside sales, direct selling experience OR an equivalent combination of selling and customer service experience required
- Basic computer skills including MS Office suite of products
- Professional Experience: Two years’ experience in a healthcare financial setting
Education on an Account Rep Resume
Make sure to make education a priority on your account rep resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your account rep experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Account Rep Resume
When listing skills on your account rep resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical account rep skills:
- Good people skills with strong customer service attitude and proper phone etiquette
- Working knowledge of practices and procedures used to effectively assist customers, to include provision of excellent customer service
- Good influencing and convincing skills
- Able to employ critical thinking, excellent customer service and interpersonal relation skills
- Excellent marketing sense and sales skills
- Effectively prioritize multiple tasks, projects and responsibilities with emphasis on time management, meeting deadlines, project completion and follow through
List of Typical Experience For an Account Rep Resume
1
Experience For New Account Rep Resume
- Outside sales experience and territory development supporting manufacturing housing industry
- Solidify MSA’s with major end users
- Learns the basics about MSC’s products, services and solutions and demonstrates fundamental sales techniques
- Work is appropriately prioritized on a daily basis
- Reviews refunds for accuracy and completion with proven ability to read and understand an EOB
- Sorting and distribution of mail USPS and /or interoffice mail, along with unit support functions for correspondences
- Working knowledge of floor and roof systems and the ability to spec out beams and hangers
- Performs cash application, data entry, keying, indexing and scanning of Insurance correspondence
2
Experience For Inside Account Rep Resume
- Serve as the liaison between the customer and client identifying and referring customers who require additional follow-up
- Work with MarketSource Program Management to create and implement strategic sales and marketing plans to increase sales in underperforming locations
- Assist in the bidding process and the passing along of leads to OSR staff
- Complies and assists with the implementation of management reporting systems to insure accurate and timely reporting of department goals and results
- Provide written response to insurance companies regarding documentation and billing information
- The cashier also assists with billing inquiries and the screening of self pay patients to determine a payer source
3
Experience For Territory Account Rep Resume
- Deliver satisfactory solutions to the customer while operating within policies and procedures
- Work independently in the field utilizing specific product knowledge, subject matter expertise and independent judgement
- Provide training for Account Representative I and II’s. Monitor and identify issues to improve performance and efficiency
- Confidence engaging customers and employees in a national retail environment
- Act as the liaison between clients and internal teams ensuring clients’ requirements are met
- Maintain high client satisfaction ratings, according to CMS’s standards
4
Experience For Dedicated Account Rep Resume
- Works with client’s 3rd party travel risk management company for compliance and monitoring
- Prepares all quoting and quote follow ups
- Provides Voice of the Customer (VOC) information to sales and marketing managers
- Technical understanding of all products
- 3) Interacts by telephone and/or mail with third party carriers, provider representatives and patients relative to claims processing
- 9) Sorts, prepares and processes incoming insurance correspondence
5
Experience For Pat Account Rep Resume
- 12) Identifies internal billing problems and notifies Supervisor and/or Manager
- 13) Alerts Supervisor and/or Manager to procedural and/or system changes based upon third-party billing requirements
- Incorporates Lahey Health Guiding Principles and Mission Statement into daily activities
- Assist customers with billing inquires, provide itemized bills and price estimates as requested
- Maintain documentation of notes in the system relating to and about each patient account
6
Experience For Grants Account Rep Resume
- Assist in training new colleagues
- Work with other sales resources in a team selling capacity
- Make office calls and cold calls to existing and potential customers
- Discuss upcoming jobs and equipment
- Promote Sunbelt’s full product offering
7
Experience For National Account Rep Ii Cms Resume
- Research and Process billing refunds with the goal of account accuracy and customer satisfaction
- Improve recommend/attach rate of Client’s products through robust training and advocacy visits
- Works with Sonoco Manufacturing to understand opportunities for optimization/standardization
- Complete production reporting
- Track record of exceeding sales quotas
- Work well under pressure; meet multiple and sometimes competing deadlines; ensure work is completed accurately and on time
8
Experience For Key Account Rep-volume Channel Resume
- Proficiency in the following Microsoft Office applications: MS Word, MS Outlook and MS Excel
- Basic working knowledge of excel, word and outlook
- Success managing dynamic teams across segmented account portfolios
- Knowledge of transportation/logistics procedures, including air, ground and ocean shipments
- Multi-task while maintaining efficiency and accuracy
9
Experience For Account Rep Amazon Exclusives Resume
- Adapt and encourage other individuals in a constantly changing environment
- Recognize process improvement opportunities and drive to implementation
- Coordinate between multiple departments to successfully achieve goals
- Make highly independent decisions in non-standard work processes
- Oversee all aspects of product development and sales in assigned geography
- Remain abreast of product trends in the marketplace and create action plans to maximize business results; review results monthly
- Monitor and review performance of product within territory, provide counsel on areas of opportunity,
10
Experience For Key Account Rep-regional Sporting Goods Resume
- Communicate and resolve customer product issues
- Selling our children’s and YA print books to Barnes & Noble, which includes: quarterly previews, monthly sales calls, managing a cooperative advertising pool in order to maximize promotions, merchandising & placement for our titles
- Keen knowledge of children’s books and the competitive marketplace as well as what drives sales in a national account
- Develop an understanding of clients’ business issues and how to apply our products and services to develop strong value propositions. Essentially generating increased revenues from existing clients by promoting additional products and services for future projects
- Understand Pentair Valves & Control’s product /service portfolio
- Reviews organization and distributor’s sales performance on a regular basis
List of Typical Skills For an Account Rep Resume
1
Skills For New Account Rep Resume
- Strong organizational, time management, process improvement, and problem-solving skills
- Able to effectively communicate daily and priority business needs in both written and verbal form
- Problem - solving skills
- Proficient computer software skills including Microsoft Office applications (Outlook, Word, Excel, and PowerPoint)
- Written and verbal communication skills and professionalism in all types of communication
- Proficiency in Microsoft Office skills, Word, Excel, Outlook and the ability to learn new computer programs quickly and efficiently
- Work closely and effectively communicate with Plant Managers and Brokerage Account
- Effectively collect and communicate product information/data through appropriate channels
2
Skills For Inside Account Rep Resume
- Good technical knowledge and experience with wireless handsets
- Requesting refunds to ensure the contractual reimbursements are correct and Payor Refund requests are valid
- Account management, including order processing, handling of billing/invoicing, documentation, and contract/account administration experience
- Experience anticipating and responding to challenging situations
- Demonstrated grit in handling challenging customers and negotiations
- Experience responding to questions and objections and to use scripting, as required
3
Skills For Territory Account Rep Resume
- Experience selling Cutting Tools is desired
- Experience using analytical, sales, and productivity tools including Salesforce, and Microsoft Excel
- Order Management experience, including detailed understanding of the order, fulfillment, and invoice process
- Demonstrable experience in negotiating and meeting clients’ requirements
- Experience servicing personal lines in a non-producing role
- Ales and/or marketing experience required
- Demonstrated understanding of sales financial targets and quotas
- Demonstrated proficiency in general telephone and office etiquette and legible handwriting
4
Skills For Dedicated Account Rep Resume
- Experience working in an ERP system, preferably SAP
- Experience working with agricultural products and food safety regulations
- Work experience in book publishing
- Previous sales experience selling technical products
- Maintain a good working relationship with fellow employees
5
Skills For Pat Account Rep Resume
- Training, sales, account management or related experience
- Experience with word processing, spreadsheets, and other standard office automation software packages
- Work in a professional manner and consistently demonstrate courtesy, customer service, and tact in a fast-paced/deadlines oriented environment
- Customer Service Call Center experience required
6
Skills For Grants Account Rep Resume
- Builds excellent customer relations. Responds to customer needs consistent with MSC standards, culture and business practices
- Similar product Sales experiences
- Demonstrates expertise in use of CRM
- Review and validate customer requests for credits/debits
- Grow and maintain strong customer relationships
- Manage customer interactions and information to ensure continuous and effective business relationships
7
Skills For National Account Rep Ii Cms Resume
- Define problems, collect data, establish facts and draw valid conclusions to ensure customer satisfaction
- Experience in a fast-paced, high call/email volume environment with the ability to multi-task
- Build Effective Teams
- Bending, standing, stooping, reaching, twisting, lifting, pushing, pulling and moving items
- Collecting, posting and reconciling all payments processed at Overlook Medical Center
- Working knowledge of payer remittance documents, reject codes, ICD-9 and HCPC coding modifiers, and 3rd Party payer requirements
- Working knowledge of Microsoft Office including Excel, Word, Outlook and other software for business applications
- Monitoring account’s inventory assortment and a keen understanding of how to make recommendations to the assortment in order to maximize sales
- Reviewing contracts for accurate payments and identifying payor trend issue with payment or codes
8
Skills For Key Account Rep-volume Channel Resume
- Understanding and ability to collaborate internal stakeholders
- Working Knowledge of Weyerhaeuser EWP Products
- Working Knowledge of Mitek Truss Software
- Understanding of general business flows, procedures and systems
- Proficient with primary and secondary medical billing procedures; responsible for billing/re-billing patients and insurance companies
- Is responsible for renewing the annual contracts of those existing accounts and for adding new products and services onto the contract
9
Skills For Account Rep Amazon Exclusives Resume
- Sell FedEx Office's value, by identifying solutions and providing outstanding service
- Provide pricing information and pricing levels to named account base, per established pricing guidelines
- Proficient with: word processing, data entry software, basic coding knowledge and spreadsheets
- Work independently and as an active team member by sharing and accepting suggestions and ideas
- Knowledge and understanding of marketing channels and internet and social media research
- Contract issues, payer errors, charge and other issues creating incorrect payments or delays in claims processing
- Review, revise and ensure maintenance of Pentair’s service offering on customer specification sheets and with internal sales and marketing groups
- Recommends MSC products, services and solutions via telephone with established and prospective customers, utilizing a consultative selling approach
10
Skills For Key Account Rep-regional Sporting Goods Resume
- Grows sales to achieve department and corporate sales goals by developing existing accounts and penetration of newly assigned customers
- 4) Processes and resubmits claims when necessary, utilizing a variety of EDI technologies and relevant billing systems
- Ensures work area is running according to schedule; minimizes downtime
- Assist reviewing pre-shift machine inspection sheets and addressing concerns
- Sell targeted products using marketing toolkit materials, authorized websites and value propositions
List of Typical Responsibilities For an Account Rep Resume
1
Responsibilities For New Account Rep Resume
- Possession of exemplary customer service skills and excellent communication/interpersonal communication skills
- Excellent organizational skills and basic computer office proficiency
- Basic level MS Office computer skills
- In retail sales with management experience required
- Demonstrate the ability to read and understand blueprints
- Experience within an Account Representative/Inside Sales role
2
Responsibilities For Inside Account Rep Resume
- Understanding the Retail business model from an Amazon and External perspective
- Handle inquiries concerning billing issues, on-going issues and general questions providing prompt knowledgeable responses
- Reads production scheduling sheets and identifies required material for the operation
- Performs setups according to specifications
- Feeds material according to specifications
- Periodically checks equipment to ensure specifications are being met
- Managers to assist in upgrading materials to increase profitability and achieve plant goals
- Increase revenue and profitability by executing sound plans on retention calls to improve the customers’ service and/or profitability
- Handle all types of customer interaction types including e-mail, telephone calls and fax requests
3
Responsibilities For Territory Account Rep Resume
- Upsell products/packages to existing customers
- Make outgoing calls to customers to ensure satisfaction
- Thoroughly proficient in data entry using a pc and a variety of electronic systems
- Troubleshooting and remedy detailed documents
- Identifies opportunities and makes product recommendations for customer-specific operational and technical needs
- Monitors expenditures to ensure compliance with approved budgetary constraints. Takes corrective action as necessary
- Develops a personal business plan under close management supervision to meet personal annual goals
- Learns and fosters the MSC Culture in the department and throughout the company to ensure unity of purpose and fulfillment of MSC’s mission
4
Responsibilities For Dedicated Account Rep Resume
- Execute Tele Lead Gen campaigns
- Knowledge of Medical Terminology: ICD9, ICD-10, CPT codes and DRG’s
- Process customer transactions: deposits, cash checks, sell cashier’s checks
- Takes customer inquiries via phone, website leads, Field Sales Engineers , contracted reps, or email requests
- Proactively engages customers in post-sales efforts
5
Responsibilities For Pat Account Rep Resume
- Well organized, simultaneously handle multiple projects
- 1) Responsible for the timely submission and payment of claims
- 2) Follows up on delinquent third party claims until they are paid, denied or written off
- 5) Completes account receivables report. Reviews, troubleshoots and resolved assigned aged accounts receivable reports
- 6) Reviews, troubleshoots, and remedies credit balance report and requests approval for refunds when appropriate
- 7) Completes contractual adjustment report and posts adjustments to patient accounts as appropriate
- 8) Reviews and determines whether denied claims were properly adjudicated and performs appropriate follow-up action
6
Responsibilities For Grants Account Rep Resume
- 10) Maintains detailed documentation on individual account activity such as correspondence, phone conversations, and the like
- 11) Responds to third-party inquiries and reports
- Have attended and successfully completed Cisco Boot Camp
- Perform general office and clerical tasks
- Correct information and rebill claims as necessary
- Review EOB's for payment accuracy and assign follow up steps to accounts with balances
- Respond to requests for information from the payer and identify payer specific issues
- Coordinate and communicate with several departments to ensure timely and accurate payment of accounts
- Provide Signature Customer Service to all internal and external customers
7
Responsibilities For National Account Rep Ii Cms Resume
- Post received payments in an accurate and timely manner
- Reconcile all inbound and outbound cash flows with Finance team
- Post adjustments in compliance with contracts
- Process and balance daily deposit reports
- Working closely each day with Sales and Customer Service teams to ensure excellent customer service, as laid out in the requirements of the contract, and modify current pricing strategies where necessary
- Ensures material meets quality specifications (grade, size, moisture content, etc)
- Attend trade shows and association meetings that are pertinent to Sunbelt’s business and growth plan
8
Responsibilities For Key Account Rep-volume Channel Resume
- Develop strategies to increase market share on targeted segments and accounts
- Respond to common inquiries or complaints from customers, employees or members of the business community
- A self-starter, highly motivated, having excellent communication and organizational skills with the ability to think outside of the box and diligently follow up
- 14) Organizational Requirements
- Issues cashier’s checks,
- Verify and process refunds
- Ensure daily cash batch verification
9
Responsibilities For Account Rep Amazon Exclusives Resume
- Effectively manage prospects by developing sound marketing plans and maintaining key information in the prospect database. Maintain sales pipeline to achieve goals for new sales
- Match WMRA recycling services with customer needs by demonstrating knowledge of customers, pricing and competition; effectively communicate pricing and service strategies; proactively engage other Waste Management business opportunities, referring internally as appropriate
- Propose customer solutions that are compliant with appropriate local, state and federal regulations. Establish and maintain a high level of customer satisfaction. This includes meeting customer retention goals. Communicate to and work with the Recycle America Sales Director to resolve unique customer issues
- Open and maintain personal and/or business checking or savings accounts, safe deposit or IRA’s; enter and update information on accounts; and prepare all the related documentation
- Explain the different types of bank products and services available to customers and assist them in the selection of the products that are most appropriate for their needs. Cross sell and/or refer customers to other bank products and services such as credit cards, merchant processing, and online banking services
- Issue and cash out Certificates of Deposits; prepare correct documentation; review terms and calculate penalties and interest if they apply; and notify customers of C.D. renewal deadlines
- Investigate and research customer complaints and account problems and recommend alternatives for resolving the complaints/problems. Adjust accounts in accordance with established bank policy and with approval of the supervisor
10
Responsibilities For Key Account Rep-regional Sporting Goods Resume
- Demonstrate knowledge of customers’ needs, pricing and competition; effectively communicate pricing and service strategies; proactively engage other Waste Management business opportunities, referring internally as appropriate
- Work closely and effectively communicate with Plant Managers and Brokerage Account Managers to assist in upgrading materials to increase profitability and achieve plant goals
- Prepare bids, layouts and engineered profiles using Mitek and LP software
- Assist in training and development of other designers (as required)
- Meet or exceed overall performance objectives for existing accounts and territory
- Interact with Sales leadership to develop and review sales strategies for calling on sales accounts and prospects
- Actively promote the company and the value of its products and services
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