Administrator, Operations Resume Sample
Virginie Erdman
1372 Hane Mill,
New York,
NY
+1 (555) 776 9506
Work Experience
Administrator, Operations
06/2017
-
PRESENT
New York, NY
- Execute all requests received for new business equipment (e.g. computer, cell phone, 3G, access card and desk phone) for new joiners existing staff and contract cancellations for employees leaving the employment at the bank
- Follow-up continuously on requests that have been logged through to completion
- Build relationships with relevant stakeholders and support areas, i.e CRES, Group Sourcing, IT, etc.; in order to understand their process work flow and to ensure delivery in terms of their objectives
- Liaise with building logistics on the maintenance and repair of air conditioners, access control and all building related matters affecting staff and escalate to Operations Manager where large logistical changes are required or large costs are being incurred
- Manage all IT and non-IT assets including 3G, equipment, by maintaining an up to date register of all assets in business, on the SharePoint system
- Report and coordinate the resolution of problems regarding software and hardware (Absa systems, recording machines, proxima’s, Faxes and Photostat Machines etc.) to Absa Support Centre by following laid down procedures
- Manage and update the asset register to reflect all assets correctly
Operations / Claims Administrator
03/2011
-
02/2017
New York, NY
- Manage the allocation of functional and paper mandates by updating half yearly and submitting to relevant parties, including head office. Changes, updates and deletions to be done on request from business managers, these have to be hosted in relevant folder on SharePoint and distributed to head office
- Check and verify that all requests for payments are appropriately approved and are authorised by a mandate official/cost centre manager, by verifying signatures, checking paper mandates and cost centre structures
- Liaise with building logistics on the maintenance and repair of air conditioners, access control and all building related matters affecting staff and escalate to Business Support Manager where large logistical changes are required or large costs are being incurred
- Minimize expenditure by controlling the usage of stationary, telephone, internet and email facilities of assigned cost centres
- Order promotional items as requested by line management arrange payment for marketing events and be involved in all arrangements pertaining to sponsorship and marketing events for the unit
- Assume responsibility as OHSA representative and report all hazards with regards to the working environment to the relevant stakeholders namely Occupational Health and Safety (OHSA) representative, to ensure that the area is aligned to the OHSA standards
- Arrange and coordinate OHSA training as and when required
- In conjunction with the Risk Manager of the functions, maintain the business continuity plan for the unit. This function includes the testing phases and disaster recovery site establishment, with regular up to date feedback to business
Arizona Correctional Industries Operations Bureau Administrator
05/2004
-
01/2011
Chicago, IL
- Timeously follow up and feedback to regional office on all ad hoc returns and attestations
- Function as Loc-Sec and Record Management representative of unit
- Work with A/P to ensure contracts and/or lease expenses are processed in a timely manner
- Work with A/P to ensure chapter staff use Eprocurement per Society policies
- Work with A/P and A/R to resolve chapter payable and receivable inquiries/issues
- Support and coordinate matching gifts process, including verifying donations and enter off-line donations in Luminate
- Provide support with various chapter administrative tasks such as drafting responses, general event support, returning phone calls, and running reports, as requested and where feasible
Education
Iowa State University
1999 - 2004
Bachelor's Degree in Risk Management
Professional Skills
- Strong skill set working with office applications, including Word, Excel, PowerPoint and Outlook
- Related Customer Service or administrative experience and/or training preferably within a financial/leasing organization
- Experience with server hardware and operating systems
- Experience with scripting languages, such as Powershell, Perl, and Javascript
- Experience in and an aptitude for using technology to improve work efficiency
- Related Customer Service, Administrative and/or Account Receivable experience preferably within a financial/leasing organization
- Experience in an administrative role
How to write Administrator, Operations Resume
Administrator, Operations role is responsible for finance, events, credit, training, database, reporting, insurance, research, manufacturing, security.
To write great resume for administrator, operations job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Administrator, Operations Resume
The section contact information is important in your administrator, operations resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Administrator, Operations Resume
The section work experience is an essential part of your administrator, operations resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous administrator, operations responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular administrator, operations position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Administrator, Operations resume experience can include:
- Strong organizational skills, ability to prioritize and multitask
- Administrative experience
- Excellent communication, both on paper and on the phone
- Experience with Dynatrace, Splunk, Cherwell, New Relic Synthetics, Moogsoft, Lotus Notes, CA Spectrum, HP Sim, HP OneView, Nagios, and VMWARE
- Support president in board meeting set up and management including minutes preparation and GoToMeeting support as requested
- Provide support in preparing materials for secure event registration and money processing. Help with secure processing of "day of" event donations
Education on an Administrator, Operations Resume
Make sure to make education a priority on your administrator, operations resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your administrator, operations experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Administrator, Operations Resume
When listing skills on your administrator, operations resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical administrator, operations skills:
- Graduate level and/or relevant professional financial qualification and/or proven work experience
- Able to prioritize and organize workload
- Delivering results and meeting customer’s expectations
- Assist hiring managers with employee onboarding and off-boarding, including set up of workstations, building access and parking, and managing I9 processes
- Assist hiring managers with employee onboarding and off-boarding, includingset up of workstations, building access and parking, and managing I9 processes
- Assist employees in onboarding and off-boarding, includes managing new hire orientation
List of Typical Experience For an Administrator, Operations Resume
1
Experience For Operations / Claims Administrator Resume
- (Absa systems, recording machines, proxima’s, Faxes and Photostat Machines etc.) to Absa Support Centre by following laid down procedures
- Prepare tribute and memorial letters for donors
- Assist with donor data entry; money moves and resolution of donor data issues
- Provide support to the Public Policy Conference
- Answer roll over calls from Advocacy Offfice
2
Experience For Operations Project Administrator Resume
- Provide accurate annual property insurance updates as requested as part of the renewal process
- Work with A/P to support appropriate use of eProcurement to ensure payables are processed in an accurate and timely manner contracts
- Act as staff lead for "day of" event registration and donations in various locations or identify designee; prepare day-of event registration materials as needed
- Partner with Development department with to ensure events are managed with appropriate staffing and volunteer levels and controls are in place for event registration and cash management, set up and logistics
- A dedicated resource to provide oversight of the current outsourcing of client monies and assets to RBC’s group entities and third party banks (CF10a)
- Ensure that all day-of-event data is provided to the finance department within established paramenters
- Work with A/P and A/R to resolve market payable and receivable inquiries/issues
- Partner with Development staff to ensure events are set up and managed with adequate staffing and volunteers and controls are in place for registrationand cash management
- Administer the ad sales initiative process from initiation through delivery, providing source materials, production schedules and cut sheets for producers and vendors
3
Experience For Administrator Operations Business Resume
- Assist with Global Access e.g. test signal before broadcast, report faulty signals and ensure maintenance and fault, reporting of TV’s, videos, decoders and projectors
- Research and supply source materials for creative teams
- Create work orders and purchase orders, ship drives and tapes to vendors, scan hard drives, upload and download assets, and provide general office assistance
- Support Vice President of OAP Operations with administrative and special projects, including phone coverage, booking conference rooms, and ordering printer, art, and production supplies for print, motion graphics, and editorial teams
- Plan and coordinate department events as they arise, including the management of all meeting details (preparing agendas, ordering meals, securing space, and inviting attendees)
4
Experience For Arizona Correctional Industries Operations Bureau Administrator Resume
- Establish processes to make departmental interaction more efficient and effective; identify business process improvements and make recommendations as appropriate
- Be a point of contact for internal teams and partners
- Willingness to “roll up one’s sleeves” and assist wherever and whenever needed
- Maintains Maximo database and proactively monitors changes to achieve 100% accuracy for all KPI’s
- Knowledge of legal/ tax issues
- Identify and implement improvements to the process, procedures, documentation and systems
5
Experience For Associate Administrator, IT Operations Center Resume
- Greet visitors and maintain visitor log
- Manage Purchase Requisition book registry
- Assist in event coordination
- Manage all communication lists for office and Rigs
- Receive, sort, track and distribute service orders
- Download CAODC bulletins for distribution
- Provide 24hour turnaround on paperwork requests from the Portfolio Service team
6
Experience For Operations Remittance Processing Administrator Resume
- Verify proof of insurance, update customer data base, manage internal and external claims
- Work different shifts onsite as team is 24/7, 365 days a year
- Assist Operations Manager and the development department with event registration and cash management
- Support chapter's staff use of Eprocurement per Society policies and facilitate timely payment processes
- Review month-end payment schedule to ensure payments are accurate; work with A/P to resolve discrepancies
7
Experience For Operations Portfolio Services Administrator Resume
- Work nights and weekends as required to support events
- Act as staff lead for "day of" event registration and donations in various locations and prepare day-of event registration materials as needed
- Assist development department with event registration and cash management
- Prepare required secure recepticals and mailers for event donations
- Assist with the preparation and distribution of donor acknowledgements letter (tax document)
- Assist other markets with administrative and financial functions as requested
8
Experience For Executive Administrator / Operations Analyst Resume
- (IF APPLICABLE) Availability to work occasional nights and weekends to support events, committee meetings, etc
- Provide general support with various market administrative tasks such as, general event support, returning phone calls, and running data reports; as requested and where feasible
- Assist with the preparation and distribution of donor tribute/memorial tax receipt letters
- Provide accurate annual (and as requested) property insurance updates as part of the renewal process
- Manages, advises and directs 24 multi-disciplinary labor contracts located statewide through direct supervision of three Business Development Regional Managers
- Manages, administers and directs sales/customer service departments through direct supervision of two supervisors
9
Experience For Administrator, OAP Operations Resume
- Develops and implements OSHA safety standards and establishes safety committees at each location to create awareness and processes to build a safe work environment for staff and inmates
- Works with each prison complex to maintain the highest ACI security procedures
- Develops operational unit business plans to improve labor contract efficiency and profitability
- Performs personnel functions such as interviews, performance reviews and disciplinary actions
- Travels frequently to prisons and other remote locations
- Manage cheque registry
List of Typical Skills For an Administrator, Operations Resume
1
Skills For Operations / Claims Administrator Resume
- Strong Windows Server Active Directory experience
- Support and coordinate matching gifts process, including verifying donations and enter off-line matching gifts in Luminate where necessary
- Support market leads in board meeting set up and management including minutes preparation and GoToMeeting support as requrested
- Support market leads in board meeting set up and management, including minutes preparation and GoToMeeting support as requrested
- Engages on all high severity calls to provide troubleshooting and monitoring status
- Explain technical concepts and adjust messaging based on the audience, including non-technical groups
- Complete daily processing (deposits and batch uploads) according to Society policies
2
Skills For Operations Project Administrator Resume
- Manage and organize all incoming and outgoing rig mail
- Ensure new employees are adequately set-up and provided office equipment training
- Assist Human Resources with posting federal and state posters
- As time allows, provide bulk mailing support to other markets
- Work with Operations Manager to ensure Society contract compliance according to current policies
- Executes patching on supported servers to maintain proper patch levels
- Ensure Society contract compliance according to current policies
- Complete all incident reporting as required by Society policy
- Plan, develop, design, integrate and maintain all computer applications, including specialized applications specific to the program’s objectives
3
Skills For Administrator Operations Business Resume
- Knowledge of basic application monitoring tools and functions
- Work cross functionally with Risk, NGBs, Event Managers, Volunteer Coordinators, Brand Marketing, Legal, Vendors, etc
- Basic knowledge of MS Windows operating systems and MS Office 2010
- Basic understanding of PC networks
- Ensure credit card payments (offline and mobile pay) are processed according to Society policies
4
Skills For Arizona Correctional Industries Operations Bureau Administrator Resume
- Assist Operations Manager research and resolve any outstanding A/R issues
- Complete month-end and year end reporting as required
- Ensure "day of" event donations are secured and processed according to Society policies and defined lockbox protocols
- Open and distribute incoming mail and deliveries
- Ensure daily mail and event money processing
- Process and track outgoing mail
5
Skills For Associate Administrator, IT Operations Center Resume
- Process corporate matching gifts
- Open and distribute incoming mail and deliveries; process bank deposits daily
- Formulates training and work programs and operational policies and procedures
- Maintain proper patching levels on supported servers
- Set up applicants for online orientation and other online training courses
- Process all "day of" event donations according to Society policies and defined lockbox protocols
- Work with A/P to support appropriate use of eProcurement to ensure payables and recurring obligations, are processed in an accurate and timely manner
6
Skills For Operations Remittance Processing Administrator Resume
- Initiate and process employment status documentation; new hires, terminations, status changes
- Maintain on-site personnel files
- Ensure all employment related inquiries are responded to according to Society policies (unemployment, references, employment verification, compensation requests, etc.)
- Conduct annual MVR checks per Society policy and maintain records
- Participate as the disaster recovery team lead; report in Risk Console
7
Skills For Operations Portfolio Services Administrator Resume
- Ensure office Voicemails answered in a timely manner, check and update chapter voicemail daily
- Process and track first class and bulk mail and Business Reply Mail; ensure supplies and postage are on hand
- Maintain and secure all administrative files including documents pertaining to incorporation, license, tax, historical and other key chapter business files according to Society policies
- Monitors enterprise IT infrastructure
- Diagnoses and troubleshoots issues, and drives escalation to avoid/reduce business impact
- Accepts or initiates escalation of technical problems from various teams, customers, and partners
8
Skills For Executive Administrator / Operations Analyst Resume
- Supports complex systems and application solutions
- Maintains and configures infrastructure tools to monitor and manage the environment
- Identifies and implements improvements to the processes, procedures, documentation, and systems
- Recognizes potential process improvement situations and drives change
- Ensure office phones are answered in a timely manner, check and update chapter voicemail
- Process and track first class and bulk mail and Business Reply Mail; ensure supplies are on hand
- Maintain list of chapter assets and monitor health of office equipment; contact appropriate vendors as needed
- Respond to landlord inquiries and facility issues in a timely manner
9
Skills For Administrator, OAP Operations Resume
- Maintain secure on-site personnel files per Society policies
- Assist with annual MVR checks per Society policy and maintain records
- Participate as the disaster recovery liaison and support the Society's Disaster Recovery/Business Contnuity Plan
- Support the Society's Disaster Recovery/Business Contnuity Plan
- Check and update market voicemail daily
- Maintain and secure all administrative files including documents pertaining to incorporation, license, tax, historical and other key market business files according to Society policies
- Maintain list of marketmarket assets and monitor health of office equipment; contact appropriate vendors as needed
10
Skills For Mission Operations IT Administrator Resume
- Follow Society document retention policy and ensure applicable documents are secured and/or destroyed per the policy and schedule
- Alert HR to employment related inquiries such as unemployment, references, employment verification, etc.)
- Draft and formalize documentation
- Efficiently diagnose an issue, propose and implement a solution
- Proficiency in Windows Server Active Directory
- Collaborate and work with a variety of teams
- Simplify complex issues, communicate clearly, meet deadlines, be decisive, think creatively, solve problems, and speak to large groups
- Sensitivity to issues related to multiple sclerosis and people with disabilities
- Review insurer’s/suppliers internal queries and resolve wherever possible
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