Associate Director, Programs Resume Sample
Patience Wiegand
81868 Rau Plains,
Dallas,
TX
+1 (555) 387 6063
Work Experience
Associate Director, Programs
07/2017
-
PRESENT
Detroit, MI
- Engages clients in ongoing discussion about their business, understanding the client’s unique business circumstances, challenges, learning and skill needs, and their ability to address those needs in-house versus with an educational partner
- Contributes to Owen’s global brand reputation as a unique and distinctive provider of executive education
- An innovative problem-solver; ability to listen to a client’s issue, assess the situation and develop an effective solution that aligns with their needs
- Supervise classified and exempt employees as assigned
- Administer the workforce financial aid programs and manage the program funds in compliance with state and federal rules and regulations
- Manage administrative and program budgets
- Oversee program related tasks including collection and analysis of data and development of reports
- Independently lead the planning and operations for day-to-day activities of the function or programs that have significant business, regulatory and/or technical challenges requiring subject matter expertise
Associate Director, Annual Giving Programs
03/2011
-
01/2017
Philadelphia, PA
- Review and analyze trends to advise and develop recommendations to achieve or modify the goals of the program or function
- Manages the country office’s system for the documentation and dissemination of performance and results; builds the capacity of the country team
- Seven to ten years’ experience in international education programs and/or management
- Technical fluency with Banner, Oracle/PeopleSoft, CSU Common Management System or equivalent student information system; Microsoft Office Professional Suite, and Google mail and calendaring programs. Highly desirable: Demonstrated understanding of and commitment to CSUMB’s Vision
- Responsible for developing a strategic communication and solicitation plan (e.g., cultivation, solicitation, and stewardship) for all annual giving donors utilizing the available mediums (e.g., print, electronic, phone, social media) and available partners for collaboration including external vendors, the Office of University Development and the External Relations team
- Develop stewardship strategy for Annual Giving donors in partnership with Strategic Engagement team
- Oversee the season ticket transfer process to ensure an effective program is in place that generates revenue for the department and is user-friendly for both season ticket holders and athletic department staff
Merit Scholarship Programs Associate Director
12/2006
-
09/2010
Boston, MA
- Measure the success of annual giving initiatives, specifically establishing and implementing standards of reporting and accountability to measure the progress of the annual giving goals for donor count and dollars raised
- Provide donor/customer service via phone, email and in person. Responsible for answering donor questions regarding how to make a gift, giving history, stewardship and engagement opportunities, Priority Point totals, etc
- Act on behalf of Michigan Athletics as requested in handling inquiries of highly sensitive & confidential nature. Respond to inquiries from within the department, from the campus community, and from our external constituency
- Assist with planning and execution of on campus and off campus visits, events, and stewardship activities for Annual Giving donors/student-athlete alumni in collaboration with External Relations colleagues
- Domestic and/or international
- Work closely and directly with assigned unit staff, department heads and directors to coordinate a year-long plan of solicitations, communications and timelines, while maintaining a consistent image and message
- Through ongoing meetings and conversations, build and maintain positive relationships with internal and external partners, unit staff, physicians, PR and marketing staff, designers, and vendors
Education
Texas A&M University
2002 - 2006
Master's Degree in Professional Counseling
Professional Skills
- Strong writing and communication skills and competence with computer applications are musts
- Computer skills, including use of Microsoft Office, Banner and SAP
- Experience with advising/counseling
- Six years of experience in international conflict resolution, preferably in the field, including negotiation, mediation, facilitation, and program design
- Experience building partnerships with government and community organizations and/or faculty
- Experience teaching statistics and data analytics to a broad, non-expert population
- Experience with Banner and/or SAP
How to write Associate Director, Programs Resume
Associate Director, Programs role is responsible for database, microsoft, events, research, design, reporting, training, credit, finance, languages.
To write great resume for associate director, programs job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Associate Director, Programs Resume
The section contact information is important in your associate director, programs resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Associate Director, Programs Resume
The section work experience is an essential part of your associate director, programs resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous associate director, programs responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular associate director, programs position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Associate Director, Programs resume experience can include:
- Review and refine reporting mechanisms to maximize analysis of annual giving efforts. Create ad-hoc reports as needed
- Provide ongoing academic advising to students in support of student academic success
- Work with internal and external mail house vendors on executing mailings
- Present quarterly reports throughout the fiscal year to unit contacts. Present to unit leadership on annual giving efforts as needed/requested
- Coordinate with other Annual Fund staff to ensure the graduate student’s time is always being utilized
- Plan and direct delivery of student services and monitor student progress and learning outcomes
Education on an Associate Director, Programs Resume
Make sure to make education a priority on your associate director, programs resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your associate director, programs experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Associate Director, Programs Resume
When listing skills on your associate director, programs resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical associate director, programs skills:
- Experience with Purdue academic and fiscal processes
- Adept at problem solving, creating contingency plans and handling issues when necessary
- Champions novel ideas for defining, implementing and bringing to market new products, technologies and services
- Develop and implement departmental strategy for sustaining, growing, and building global alumni clubs in collaboration with Senior Associate Director, AFN
- Serve as Green Dot Facilitator and complete required 4 day training and periodic training updates
- Knowledge of managing budgets and developing financial plans
List of Typical Experience For an Associate Director, Programs Resume
1
Experience For Associate Director, Annual Giving Programs Resume
- Evaluate various gift opportunities and giving vehicles and recommend the most suitable for a particular donor. When appropriate, develop, write, and present proposals appropriate to donor’s interest and financial situation
- Support the engagement process to close as many high-end annual commitments supporting Children’s Health and strategic priorities as possible at the highest levels
- Coordinates day-to-day program activities in alignment with the expectations of the Department, Office of Graduate Medical Education and associated external credentialing bodies
- Strong project leader
- Recruit and retain high-quality graduate students. Meet with prospective and current students concerning inquiries, class scheduling, other opportunities
- Exercises considerable latitude in determining and developing approach to solutions
- Map steps for program execution, working with internal and external partners
- Recruit instructors, guest speakers, internship coordinators and all relevant program staffing
- Plan and develop marketing strategies for Accountancy graduate programs
2
Experience For Merit Scholarship Programs Associate Director Resume
- Lead the development and timeline for Regional Newsletters Program, managing communication schedule, template content, and outreach initiatives
- Create, curate, and provide on-going communication to club leaders for all College needs
- Coordinate and contribute to post-event communications and reporting
- Directs the planning, development, and operations of a program
- Manage communication with partners and team members; provide regular progress reports to the Associate Dean
- Identify potential challenges with recruitment, instructional hires, curriculum and student enrollments
- Primary responsibility for administering & maintaining existing strategic plans relating to specific market segments, programs, events, support teams or high level donors to meet goals for engagement & participation (registration/ attendance/ volunteering), dollars and donors
- Designs, implements and evaluates a comprehensive first year experience program for all students in transition to increase measure of persistence, retention and ultimately graduation rates
- Manages outreach and interventions for first-year students and follows up on early warnings and academic status changes
3
Experience For Associate Director of Alumni Admission Programs Resume
- Works collaboratively with both instructional and student service offices to align the FYEP for student success
- Works collaboratively with institutional effectiveness and analysis to prepare FYEP data, reports and narratives for effective evaluation and on-going development of the program
- Participates actively in on-going professional development, including state and national dialogues, to ensure that the latest research and best practices related to student success are effectively incorporated in the FYEP and SIT Program
- Provides overall administration, leadership and supervision for all transition programming for new students. Conducts research and gathers data in support of program refinement and augmentation
- Contributes to the student-centered academic environment of the Academic Success Center as a team member supporting all activities of the Center
- Develops, implements and assesses a professional development program in collaboration with UAB’s Center for Teaching and Learning to support faculty and staff teaching courses within the FYEP
- Leads and directs the cross-functional activities and outcomes of a Program. Ensures alignment of product value proposition, program scope, and strategic business objective
4
Experience For Associate Director, Workforce Programs Resume
- Provide coaching, mentoring and feedback to Core Team members, Projects Managers, Functional Leaders
- Analyzes data and complex situations involving evaluation of tangible variables to programs
- Develops innovative solutions to complex business or technical problems that require the regular use of ingenuity and creativity
- Interacts with Business Leaders on significant business matters
- Interacts with Senior Functional Leaders on strategic, operational or technical matters, in order to define best options for product development
- Challenges Senior Functional Leaders and Core Team Members on functional and cross-functional practices, in order to improve product development outcomes
5
Experience For Associate Director of Short Programs & Marketing Resume
- Uses an advanced knowledge of business processes and organizational savvy to mobilize and deploy the resources necessary to support business or segment goals
- Responsible for the recruitment, development, and on-going relationship with regional club leaders outside the US; includes annual or biennial visits to assigned regions
- Manage other regional club programs and events with club leaders and the Events Management Office. Provide two-way communications, event and program collaboration, and acts as a resource to achieve alumni volunteerism goals
- Work collaboratively with Development Office to identify prospective donors and develop plans for cultivation and solicitation of alumni and parents
- Advise about appropriate strategies to meet alumni needs/plans as well as ensure sensitivity to cultural differences among various countries
- Serve as the department coordinator for Regional Rocket Pitch Programs in conjunction with Senior Associate Director of Affinities and Blank Center
6
Experience For Associate Director Transformational Programs Resume
- Provide updates on regional activities to the Advancement division and other college departments as appropriate
- Expand initiatives to a global audience as appropriate
- Ensure a robust and active social media presence as appropriate to the region
- Work closely with the Office of Graduate Admissions, Office of International Programs, Babson Executive Education, and other on campus departments whose work is linked to their respective regions
- Provide for volunteer training needs on and off campus
7
Experience For Associate Director, Regional Programs Resume
- Plans, executes, and monitors program budgets, including approval of expenditures; prepares annual financial and program reports to external parties with interests in the program
- Ensures that the program is in compliance with federal and international laws and regulations
- Oversees program communications, including development of communications strategies, development of key program messages, production of print and electronic materials, and reputation management
- Represents the program in various national and international fora, and actively engages with representatives from other NGO's for purposes of conducting research and designing new initiatives
- Empowered Leadership –ability to strengthen the alignment and support of the PDT by demonstrating cross-functional technical, business, and leadership competence and execution skills. Sets clear objectives & measurements. Skilled at facilitating team dynamics. Fosters development in others. Creates strong morale and spirit on teams. Shares wins and successes and fosters constructive challenge
- Develops and manages the Program area budgets for Campus Recreation. Monitors and complies with all fiscal expenditures and guidelines in accordance with University policies and procedures. More specifically, Activity and Service (A&S) Fee accounts, E&G budget accounts, Auxiliary accounts, cash accounts, and ensures proper cash collection procedures, and Recreational Field Rentals
List of Typical Skills For an Associate Director, Programs Resume
1
Skills For Associate Director, Annual Giving Programs Resume
- Track record of success in launching programs and bringing products to commercialization
- Serve in Student Life On-call Rotation and participate in required semester training for this responsibility
- Serve as conduct system administrator and participate in required annual training for this responsibility
- Serve as Title IX hearing panelist and/or investigator and participate in annual required for this responsibility
- Oversees the organization and administration, and manages the daily operations of the programs in Campus Recreation that include: Intramural Sports, Fitness, Outdoor Pursuits, and Sport Clubs
- Plans staff levels, provides oversight, direction, leadership, and ongoing development and training to staff. Develops goals and objectives and completes Annual Performance Appraisals
- Directs the strategic planning, development, and implementation of program
2
Skills For Merit Scholarship Programs Associate Director Resume
- Complete understanding of a wide application of business and program management principles, theories and concepts in the field
- Familiarity with NGOs and project-based fundraising is advantageous
- Leads employees to meet the organization’s expectations for productivity, quality, and accomplished goals
- Provides leadership to support the Director with overall management of the department to include; budget management, facility planning/design, strategic planning, risk management, personnel management, and implementation of programs designed for the recreational needs of the campus community. Maintains records and prepares reports on program areas
- Serves as primary leader for department for student staff development program. This includes evaluating current program, developing new initiatives, and planning and organizing semester kick-off events and programs
- Serves as primary leader for departmental assessment efforts including maintaining participant data, establishing and evaluating student employee learning outcomes, coordinating benchmarking research program, and assisting Director in Southern Association for College Student Affairs (SACSA) accreditation efforts
3
Skills For Associate Director of Alumni Admission Programs Resume
- Serves as liaison between National Intramural Recreational Sports Association and University Administrators. Maintains current knowledge of legal and social issues related to Campus Recreation
- Develops and implements assessment tools for conducting regular surveys, assesses data, analyzes data, and creates reports for departmental use. Monitors and evaluates operational and programmatic effectiveness and initiates changes required for improvement
- Supervises staff to maintain proper inventory of all equipment needed for department
- Coordinates department outreach programs, represents department at University functions, and serves on University committees
- Makes appropriate administrative decisions in absence of Director of Campus Recreation. Serves and leads department work teams/committees
4
Skills For Associate Director, Workforce Programs Resume
- Serves as essential personnel and provides assistance in the event of an emergency on campus including pre-storm preparation, post-storm clean-up and replacement of stored goods to ready campus for operation after a storm; or other services assigned
- Managing Innovative Thinking - ability and judgment to significantly influence the technical team and business direction of the project. Ability to stimulate innovative thinking in the team, championing new ideas and engaging the team into constructive challenge to propose breakthrough approaches
- Product Development Innovation - ability to understand the thought process of innovation and the underlying principles of technical concepts, to translate an idea into a successful industrial and commercial solution. Ability to define the execution path
- Teamwork and Collaboration –ability to work collaboratively with Team Members and key stakeholders, in order to achieve project-related goals. Maintain a work environment prone to data driven decisions, constructive challenge and problem solving and flexibility to changes
- Project Planning- ability to integrate functional plans into the most effective cross-functional plan, optimize functional and cross-functional plans based on technical and business constraints, risks and resources
- Process Management and Effectiveness -good at figuring out the processes necessary to get things done. Knows how to organize people and activities. Understands how to separate and combine tasks into efficient work flow. Knows what to measure and how to measure it. Demonstrates ability to navigate processes to drive to a positive result
- Constructive Challenge - creates an environment in which open debate is encouraged in order to reach the best outcome for the business and customer. Gives each team member the opportunity to contribute to the discussion and be heard. Redirects hallway conversation about the program back to the team
- Organizational Agility -knowledgeable about how organizations work and understand organizational cultures. Knows how to get things done both through formal channels and the informal network. Understands who the key decision-makers are and how to influence them appropriately. Ability to work through organizational complexities and ambiguities
- Drive Order, Quality and Accuracy -strives for the highest level of quality and accuracy in work products. Desire to set and work to high standards of excellence
5
Skills For Associate Director of Short Programs & Marketing Resume
- Decision-Making Flexibility -seeks out facts and validated information to make informed decisions; challenges the status-quo. Adapts to and works effectively with and in a variety of situations, individuals, or groups. Adapts quickly to new information and unforeseen challenges
- Business & Financial Acumen -deep understanding of the application of financial and business know‐how, analysis, judgment and decision making in the management project and related responsibilities, including cash flow models and sales forecasting
- Customer Insights and Analytics -understands processes for identifying customer insights and market trends and related analytics to inform marketing and product development decision‐making, plans and activities that enhance delivery of product development outcomes
- Strong customer service orientation and interpersonal and communications skills
- Foreign language skills, especially Arabic or French, are preferable
6
Skills For Associate Director Transformational Programs Resume
- Experience in volunteer management, event coordination, and/or alumni relations
- Anticipates and embrace change; demonstrate willingness to achieve, acquire, and utilize new skills and challenging tasks; and is flexible in changing conditions
- Experience in medical device, diagnostic or life sciences industries
- Experience and knowledge of health care and health care infrastructure
- Experience and knowledge of teacher preparation
- Experience with process evaluation and improvement
- Preference to candidates who are fluent in multiple languages
- Collaborates with representatives from private, government, and international agencies
- Represents the program in various national and international fora
7
Skills For Associate Director, Regional Programs Resume
- Conducts research, designs new initiatives, writes publishable articles and papers, collaborates with others, and designs programs
- Cross functional Process master, Influence without authority, business commercial, and finance acumen
- A high level of personal energy and positive attitude are essential
- Write and/or edit complex content for proposals, research grants, and other program activities
- Knowledge of student financial aid processes
- Authorization to Release Information Form.
8
Skills For Associate Director of Congressional Programs Resume
- Affirmative Action Form (optional)
- Navigate upper management
- An ability to translate quantitative findings into substantive conclusions
- Review projects completed by the graduate student to ensure accuracy; provide constructive feedback
- Serve as the day-to-day supervisor and mentor to the graduate student
9
Skills For Associate Director of Leadership Programs Resume
- Report progress to Sr. Associate Director regularly
- Assess admissions policies and procedures; make strategic recommendations to leadership
- For international student programs, plan and execute all aspects of both residential and in-country programs
- Manage the orientation for international students and others, working with units across the University to provide cultural, language and classroom learning support as needed
- Within the unit plan, develop and oversee mail, email and web campaigns for assigned units
- Write and edit copy for all direct mail and electronic appeals
- Interview grateful patients as necessary for appeals and develop written copy. Acquire signed HIPAA release forms from grateful patients being featured in solicitations
- Manage internal and unit-based approval process, working closely with our unit partners, and department heads
10
Skills For Associate Director of MAT & MAT Tesol Programs Resume
- Use analytics to guide campaigns and budget allocation for each project
- Analyze program results throughout the year and recommend changes to achieve goals
- Primary responsibility for administering & maintaining existing strategic plans relating to specific market segments, programs, events, support teams or high level donors to meet goals for engagement & participation
- Recommends changes & improvements to processes, objectives, and goals based on evaluation of completed programs to dramatically increase engagement & participation & maximize & ensure most effective & efficient use of resources
- Assists with the creation and foundation building of Optum Payment Integrity’s practice areas
- Develop, implement and assess a professional development program, in collaboration with UAB’s Center for Teaching and Learning to support faculty and staff teaching courses within the FYE program
- Create and implement long and short-term direct mail plans, strategies and campaigns for assigned units and/or programs, which is an integral part of the overall annual giving department plan for the fiscal year
- Manage a Leadership Annual Gift Prospect portfolio of 75-100 donors, prospects, and potential prospects in the $25K+ gift capacity level for Children’s Health
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