Director, Programs Resume Sample
Ross Cassin
135 Daugherty Squares,
Los Angeles,
CA
+1 (555) 536 0184
Work Experience
Director, ELL & International Programs
04/2017
-
PRESENT
Detroit, MI
- Coordinates & reports on construction aspects of Region-wide initiatives and IT. Oversees Facilities Condition Assessment (FCA) performance for Region. Updates Facility Condition Index & communicates (FCI) improvements & changes in FCA strategic plan to Region & Program Office. Monitors & reports on construction performance across Region.
- Supervision of all aspects of aquatic safety at the Greenbrier Family YMCA
- Accountable for total budget expectations and outcomes of aquatics department at the Greenbrier Family YMCA
- Creates and schedules swim classes, swim team practice/meets, rentals, family events in the pool, and oversees water fitness classes
- Hours/week on the floor with members or in the community (see below)
- Responsible for hiring, training, scheduling and supervision of swim instructor, swim team coaches and water fitness staff
- Create and manage specialty water camps during the summer or clinics throughout the year
- Conducts lifeguarding, oxygen administration, First Aid and CPR trainings
- Prepare the annual income and expense budget for the Aquatic Department and assigned area(s) of responsibility. Administer the budget and exercises necessary controls to assure operations are carried out in a balanced fiscal position
Director, Programs
08/2011
-
01/2017
Chicago, IL
- Manages all rental contracts and invoicing in the aquatic area
- Manage day-to-day front line member concerns
- Participates and contributes to monthly Aquatic Design team meetings
- Marketing internally and externally for aquatic programs
- Play major fundraising role in Annual Giving
- Co-lead monthly staff meetings
- Weekly Director on Duty Coverage
Director OF Academic Advising Programs Administrator
10/2008
-
07/2011
Chicago, IL
- Adheres to all YMCA of South Hampton Roads policies, procedures, rules, regulations and best practices
- Perform all functions as those they supervise and meets qualifications and certifications of Lifeguard II and Swim Instructor
- Demonstrated ability to foster a strong team of professionals focused on delivering value to the client while working within the process requirements of the account and JLL
- Plays a lead role in developing and executing an integrated strategy to support success of the business unit’s overall strategy
- Liaise between multiple JLL leaders on account as well as the client and hold accountable to establish overall success through entire life cycle of the initiative
- Work with Account Executives to structure and manage integrated, multi-track projects and/or programs that meet the business intent for WEX's most important strategic partners
- Single accountable-party for defining, planning, orchestrating, and delivering a given initiative often involving multiple internal and external constituents and matrix partners
- Develop, implement, and lead broad-based stewardship and communication plans and programs that strategically target a variety of giving levels and large special constituency groups as outlined in the Donor Relations Campaign Plan
- Partner with University Advancement leadership to develop and manage the strategy and execution for volunteer engagement
Education
Hollins University
2004 - 2008
Bachelor's Degree in Business
Professional Skills
- Critical reading, listening, and clarifying skills and excellent writing, editing and analytical skills
- Excellent interpersonal skills and experience working collaboratively with all levels of leadership or management, campus advisors, faculty, and colleagues
- Flexible work and time management skills. – Advanced human relations, computer, written and oral skills
- Strong personal interaction skills including working with people from diverse backgrounds and cultures
- Strong meeting and presentation skills
- Demonstrated leadership skills and ability to influence and motivate constituencies that could span multiple organizational boundaries
- Strong business acumen and financial management skills
How to write Director, Programs Resume
Director, Programs role is responsible for leadership, training, interpersonal, business, research, immigration, learning, analytical, software, database.
To write great resume for director, programs job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Director, Programs Resume
The section contact information is important in your director, programs resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Director, Programs Resume
The section work experience is an essential part of your director, programs resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous director, programs responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular director, programs position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Director, Programs resume experience can include:
- Collaborate with members of the Gift Planning team to design and execute specialized communications and engagement opportunities for members of the UF Legacy Society
- In partnership with key fundraising colleagues and vendors/artisans, design, acquire and prepare for presentation various donor recognition awards; work with vendors and maintain inventory of recognition awards
- Act as the primary contact for both internal and external inquires about a range of topics, including personal giving, recognition program details and membership, and other campus matters, providing excellent customer service and quick resolution to matters that arise
- Strong computer skills including proficiency in immigration software (SEVIS)
- Excellent judgment and superior communication skills, both written and verbal
- Highly effective interpersonal skills on a cross-cultural level
Education on a Director, Programs Resume
Make sure to make education a priority on your director, programs resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your director, programs experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Director, Programs Resume
When listing skills on your director, programs resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical director, programs skills:
- Leadership experience, relationship management experience, budgeting experience, and managing complex teams or equivalent experience
- Multi-task and prioritize; good decision making skills, independent judgement, thinking and action
- Highly effective goal-setting and implementation skills
- Demonstrated ability to communicate and interact effectively with diverse student populations
- Strong planning, organizational, problem-solving, interpersonal and presentation skills
- Influencing skills across functions, units, and geographies
List of Typical Experience For a Director, Programs Resume
1
Experience For Director, ELL & International Programs Resume
- Demonstrated knowledge, skills or abilities MSOffice and other software skills
- Have excellent written and verbal interpersonal communication skills, general management experience, and ability to multitask
- Excellent organizational, management, supervisory, interpersonal, public speaking, and writing skills is essential
- Excellent interpersonal and communications skills, both oral and written with cross cultural sensitivity
- Strong business acumen with evidence of prioritization, negotiating with deans and faculty members to communicate business value
- Demonstrated organizational and problem solving skills, including the ability to anticipate needs and issues
- Proven success in building strong and productive work teams with a focus on volunteer engagement and nurturing community relationships
2
Experience For Director, Sponsored Programs Resume
- Work effectively as a team and promote team building
- Proven ability to juggle competing demands, establish priorities, follow through, and complete projects in a timely manner
- Demonstrated ability to organize and prioritize multiple simultaneous responsibilities
- Owns and maintains the GSD Standards of Practice. Champions change and effectively manages the implementation of new ideas within the GSD global team
- Working closely with Delivery, Operations and Support teams to understand and resolve strategic issues and prioritise addressing tactical issues
- Previous experience working, studying, or traveling extensively abroad
- Direct experience with portfolio planning and leasing activities across office and retail sectors
3
Experience For Director OF Academic Advising Programs Administrator Resume
- Practical experience of operating JLL BI tools, including but not limited to PAT
- Experience with strategic planning/data analysis
- Manage a team of 20+ Customer Advocacy specialists (agency/vendors) in the delivery of Reference Management and Evidence Publishing services
- MBA ideally in Marketing or equivalent level of experience
- Considerable experience in consulting, executive and management development, or related fields
4
Experience For Director, Innovation Programs Resume
- Contribute to regular brainstorming on innovative, unique and personalized donor relations/stewardship communications and experiences
- Experience with PeopleSoft student information system and e-advising technologies
- Experience with Indirect Channel Sales, Marketing, and/or Sales Operations
- Experience working within a FAA repair station
- Demonstrated ability to make oral presentations to individuals or groups to enhance understanding of applicable policies or procedures
- Strong integration with BAC third party providers resulting in fully coordinated designs and construction to meet current and future needs for all projects
5
Experience For Director of International Programs Resume
- Experience in public policy and/or advocacy on the local, state and/or federal level
- Develop multiple practical options supported by strong business cases that optimize and enhance personal productivity and innovation
- Work collaboratively with other departments such as student activity, ESOL, and programs, to help achieve our collective student experiences
- Tracks effectiveness of communication materials; assists with determining metrics and analyzing results
- Skill in interpretation of policies and procedures and appropriate application to work situations
- Experience in finance, contracting, export regulations, engineering, logistics, manufacturing and supply chain management
6
Experience For Director of Doctoral Programs Resume
- Collaborate with other DPs to plan and execute CM-facing group learning experiences (see ‘Teamwork’ section)
- Product development and experience in underwater acoustic solutions
- Work experience in the areas of leadership development, group facilitation, human Resources
- Estabilished experience and industry recognition of leadership in patient support programs in the area of Oncology is required
- Knowledge and experience with CMMI frameworks and process improvement methodologies
- Experience in project, program and portfolio management in a complex new product development environment
- Knowledge of and experience in conflict management and intervention strategies
7
Experience For Director of Sponsored Programs Resume
- Work with international partners to build and maintain strong relationships in support of the programs
- Work with faculty to build strong support for CSU International Programs
- Providing ongoing education for internal partners on "best practices" in donor relations and engagement
- Knowledge of management principles and practices, including planning, organizing, directing, staffing, controlling and budgeting
- Manage Program Management development to include coaching, teaching, retaining, attracting, and mentoring
- Manage the activities of the Sponsored Program Office staff including hiring, firing, orientation, training, performance management and mentoring
- Partner with the Advancement and Legal teams to develop proactive procedures and policies for establishing, managing, and marketing naming opportunities
8
Experience For Director of Specialty Programs Resume
- Full understanding of INS, Department of Education, and other federal and state regulations and reporting requirements regarding international students
- Manage the college’s International Minor in Engineering, advising students and verifying student completion of minor requirements
- Assist Business Development in the creation and review of fixed pricing and pricing escalation for new work as well as existing program inputs
- No-Fault-Found Tracking and Troubleshooting (with Shop Engineering)
- +10 years in Dealing and negotiating with direct manufacturing Customers (internal and external)
9
Experience For Director Programs, Africa Resume
- Oversee program operations including: student application, selection, and orientation, incoming exchange, and academic reporting of work done abroad
- Identify opportunities for optimization, cost saving and improved ROI in the Client portfolio, leveraging JLL technologies where implemented, eg PAT
- Assists in coordinating international agreements and directs student credentialing
- Understand and develop methodologies that allow program managers to apply leading verses lagging indicators
- Provides support to all Programs within the company, advising regularly and filling-in as needed
- Manage and coordinate planning and goal setting for direct reports
- Ensures model courses are developed and maintained according to applicable accreditation, certification, or other requirements
- Knowledge and familiarity with Alabama and Florida Panhandle territory and the aging community/ and senior resource networks
10
Experience For Director of Programs & Operations Resume
- Ensures compliance with company policies, government laws and contracting requirements such as FAR clauses, ITAR, and import/export, etc
- Work closely with existing customers, and obtain feedback on the company’s performance
- Work closely with business development, marketing and sales to enhance the business portfolio
- Work closely with Business Development to provide future opportunities for existing customers and solutions for new customers
- Outreach to potential partners and funders to expand abroad programming to ensure equitable access to programs
List of Typical Skills For a Director, Programs Resume
1
Skills For Director, ELL & International Programs Resume
- Demonstrate strong analytical skills including root cause analysis and solution development
- Experience working effectively with multiple constituencies
- PhD or the equivalent combination of education, training and experience from which comparable skills can be acquired
- Demonstrated ability to foster, establish and maintain positive and effective working relationships with diverse constituencies
- Demonstration of strong prior commitment to learning beyond the classroom
2
Skills For Director, Sponsored Programs Resume
- Collaborate and partner effectively with cross-functional teams, work autonomously, and navigate ambiguity
- Use proper English spelling, grammar and legible office and business writing skills
- Demonstrated fundraising and/or grant writing experience
- Demonstrated success in recruiting students for international experiences
- Research and supervisory skills
- Dynamic leader who can energize multi-discipline work teams to learn and apply new skills and /or techniques to respond to the business needs
- Experience in the use of technology to manage, develop, promote and operate programs
- High level of diplomacy, discretion, and problem-solving skills required
3
Skills For Director OF Academic Advising Programs Administrator Resume
- Documented report writing skills
- Experience with 5 years fundraising or related experience with focus on Annual Leadership Giving programs
- Understanding and experience with Study Abroad
- Experience in building high performing functional teams including org design, recruitment, mentorship & development as well as career planning
- Experience with marketing, including international marketing
4
Skills For Director, Innovation Programs Resume
- Experience managing and operating SEVIS
- Previous experience working with partners to ensure the global strategy is being executed on a local level
- Gather and evaluate information concerning an individual's past experience, training, attitude, social environment, and mental capabilities
- Experience in leading the transformational journey from Waterfall to Agile as well as implementing Dev/Ops practices
- Define and prioritize market specific product and operational requirements on a quarterly basis inline with business planning
- Strong understanding of national and community public health landscape and the ability to get the best out of internal and external relationships
- Experience in Revenue Management (or related) Analytics including project management
5
Skills For Director of International Programs Resume
- Skill in advising students in grant processes
- Experience working in specialty pharmacy or pharmacy benefit manager
- Operations minded with a strong focus on measuring progress and attainment of results
- Demonstrated ability to adapt quickly to changing conditions and apply new knowledge
- Successful experience in a decision-making role
6
Skills For Director of Doctoral Programs Resume
- Experience in analytics, data analysis, statistics, or business planning
- Experience integrating science and technology into business processes
- Experience working in a Global environment across many cultures and regions
- Skill in supervision and management techniques
- Establish and maintain an effective relationship with inmates, inmates' families, and a variety of professional and paraprofessional personnel
7
Skills For Director of Sponsored Programs Resume
- Skill with Microsoft Office products
- Demonstrate sound judgement in situations where answers are not clear or when interpretation and analysis are required
- Demonstrate self-direction, motivation and work in a team
- Proven ability to identify and lead on process review and improvement activities
- Prior demonstration of inventive and entrepreneurial mindset
- Experience in both program management and subcontract management
- Related work experience; at least 3 years in a management or director-level position
8
Skills For Director of Specialty Programs Resume
- Experience in program administration of International Programs/Student Services
- One year of study abroad experience (or equivalent)
- Work well in a fast-paced environment with multiple priorities and with attention to accuracy, detail, and deadlines
- Developing and executing projects and programs within a shared strategic vision for a mission-critical to the organization
- Marketing collateral and positioning
- Lifting and moving objects and equipment up to 10 lbs
- Working knowledge of program cost/scheduling tools (Microsoft Project, Sciforma, Primavera or equivalent)
- Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions
9
Skills For Director Programs, Africa Resume
- Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting
- Considerable knowledge of methods and practices of rehabilitative counseling, planning, guidance, and placement
- Coordinate and track engineering and operations resources to fulfill quarterly initiatives
- Considerable knowledge of basic psychology, sociology, and psychological testing
- External Perspective- Deep understanding of the life sciences & diagnostics scientific trends, along with unmet customer needs
10
Skills For Director of Programs & Operations Resume
- Competency in computer applications, file management, information gathering and communication (InDesign or equivalent software knowledge preferable.)
- Lifetime learner who actively seeks out new ideas and ways of growing
- NCURA (National Council of University Research Administrators) Sponsored Project Administration Fundamentals or equivalent training course
- Initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere
- Manage strategic growth of BAM’s Patron Program and Artist Circle donor groups, including the BAM Young Producers
- Results-driven, tenacious, and driven to succeed in a fast-paced environment
List of Typical Responsibilities For a Director, Programs Resume
1
Responsibilities For Director, ELL & International Programs Resume
- Cultural awareness and sensitivity, and demonstrated effectiveness relating to constituents from diverse ethnic, cultural, and linguistic backgrounds
- Act as primary voice to engineering to set platform priorities that enable Customer Advocacy scenarios across multiple organizations
- Develop a comprehensive and targeted outreach program that reflects the priorities of the College’s global programs
- Ensure compliance with immigration regulations as they pertain to F-1 students, so the College maintains a valid program
- Working knowledge of BAC business units and ability to partner with executive leadership
2
Responsibilities For Director, Sponsored Programs Resume
- This effort involves collaborating with peers in Marketing Operations to deliver marketing services via offshore Marketing Service Centers (MSCs)
- Responsible for executing booking value in line with the quota established for the client(s)
- Manage relationships with senior executive partners and key alumni in each location within the Director’s portfolio
- Manage the college’s sponsored student programs, working with sponsoring agencies to recruit students, providing orientation and administrative support for sponsored students who attend Illinois, and ensure that sponsors are billed in a timely manner
- Coordinate with admissions to ensure the enrollment of highly qualified students to the College; responsible for the selection of students admitted into the honors programs.
- Develop and maintain strong, productive relationships with deans and faculty for top Computer Science, Engineering and Business programs, as well as partners and internal stakeholders
- Provides advice and guidance to faculty regarding potential funding opportunities and the application of grant-funding policies and regulations
- Assists in the development of proposal budgets
3
Responsibilities For Director OF Academic Advising Programs Administrator Resume
- Oversees the submission of proposals, which includes reviewing proposals to ensure they are in compliance with agency and university guidelines, securing internal approval for proposals, and submitting proposals
- Administers the development and implementation of research policies and procedures
- Translate the company goals into team specific actions and business plans as well to control and monitor performance and results
- Communicates Walgreens Enterprise client needs and expectations throughout the organization – initiates projects, assigns work, provides coaching to assigned staff throughout a project’s lifecycle
- Present at national conferences representing the Walgreens enterprise views on relevant industry trends and Walgreens’ suite of services
4
Responsibilities For Director, Innovation Programs Resume
- Ensure consistent and rigorous business cases underpin the digital platform plans from a discipline perspective and that the overall disciplines’ digital plans are well founded in market driven analytics and research
- Collaborate closely with the sales representatives, driving the strategy to our business development plans for the client(s)
- Identify opportunities for add on sales opportunities
- Manage the overall sales process
- Understand the company’s technology strategy, operations and regulatory environment to proactively identify areas of emerging and heightened risk related to technology that affect the company
- Oversee the completion of the annual SOX and Financial Statement Audit for Global Technology in all divisions. Work with each division to establish standard controls and documentation templates, monitor exceptions and action plans, report status to Finance and Technology senior management, and organize training for key participants
- Represent Technology as part of the cross-functional control team that plans and manages the SOX and Independent Financial Statement audits. Seek and recommend opportunities to enhance both the IT controls and the processes to administer the overall SOX process
- Design and implement oversight processes to monitor the performance of high risk controls. Provide status reporting and briefings to senior management on the status of the audit with key issues and action plans
5
Responsibilities For Director of International Programs Resume
- Technology Venturing: plays a role in managing the interface between Brunswick and its proposed partners in technology start-ups/incubators
- Manage the schedule of assessment activities for Global Technology – Internal Audit, Regulators, Compliance, Risk ,etc…
- Brunswick Innovation Fund: manages budgeting, portfolio analysis/prioritization, and processes. Proposes ways to evolve the Innovation Fund for greater effectiveness and efficiency
- Brunswick Technology Council: organizes Technology Council meetings, events and agendas
- Brunswick Technical Specialist Network: works with personnel on the technical specialist career path to develop the strategy for the technical specialist network, including annual/periodic technology forums and events
6
Responsibilities For Director of Doctoral Programs Resume
- Design Thinking Initiative: works with representatives from other functions to coordinate the development of a holistic Design Thinking initiative within Brunswick and its divisions, including proposing the structure and content of training programs, piloting on projects/programs etc
- Technology- and Design-Related Laneways: coordinates the Laneways and designs/manages associated forums and events during the Laneways and for the purposes of institutionalizing Laneway learnings
- Initiates, develops, drives and supports key internal (i.e. product, engineering, marketing, POM) and external relationships necessary to achieve CenturyLink’s growth strategies within the GES vertical
- Act as an integral part of Kellogg’s Director of Marketing’s senior staff to ensure close collaboration and strategic alignment between Marketing Communications, MBA Programs and other Kellogg departments to maximize reach and tie-in opportunities
- Act as a business partner with MBA Programs Senior Leaders in the development and implementation of the department’s strategic marketing and communications vision
- Coordinate with the local child welfare agency and attorneys to gain all permissions necessary for the students’ participation and provide local child welfare agency child welfare case managers access to the students as needed
- Oversee monitoring of clinical criteria and performance by contracted pharmacies participating in Humana’s specialty pharmacy and home infusion networks
- Lead and drive a proactive ‘finding’ process to scout, evaluate and access novel biomarkers to capture external growth opportunities
- High-speed internet and dedicated work space at home is required
7
Responsibilities For Director of Sponsored Programs Resume
- Travel to Charles Town, WV as well as other appropriate locations required
- Buy vs. Build –ROI analysis and recommendations to hire vs. contract
- Strategy and support Growth opportunities (Touch) in collaboration with Anthem
- Works closely with the Vistage events team in defining the speaker content strategy in support of Vistage’s premier events, including the Executive Summits events
- Collaborate with Director of Marketing to coordinate external communications that pertain to and/or affect department’s efforts, ensuring an efficient and cohesive strategy
- Develops/writes original content and updates/edits existing content for print publications, including articles for magazines and various newsletters; content for brochures, invitations, and programs; identifies and interviews appropriate faculty, students, alumni, and staff as subjects for communication pieces
- Plans story list and develops publication timeline; identifies and assigns artwork and writing needs; coordinates with vendors throughout the project including designers, printers, photographers and mail house; oversees project management to meet timeline and budget
8
Responsibilities For Director of Specialty Programs Resume
- Writes press releases and stories promoting Gould’s Graduate and International Programs, news and events for website, as well as distribution through University’s central media relations group
- Serves as departmental Public Relations representative for any news stories or web articles; helps to identify administrators and students for any requested quptes, and verifies the accuracy of any information disclosed
- Advises on appropriate use of logos, emblems and indicias. Reviews and provides direction to ensure compliance with the University graphic identity standards
- Oversee the development and implementation of all family initiatives, including the Family Guide publication, semester family e-newsletter - Hurricane Family Connection, and serving as the liaison with Parent Relations
- Overseeing and managing XL Catlin’s global service execution to Clients, Brokers, Underwriters, Client Distribution Leaders, Claims, Processing Units and other support functions such as Legal and Tax, which are involved in the underwriting lifecycle
- Building partnerships and collaborating across XL Catlin and externally by deploying shared services and Fronting Partners of XL Catlin’s Global Network to execute on XL Catlin’s service commitments. This responsibility includes oversight of the performance of our three servicing hubs in Vienna, Hong Kong and Mexico City
9
Responsibilities For Director Programs, Africa Resume
- Meet with project teams regularly to monitor progress and metrics, identify issues and develop corrective actions. Effectively manage risk and provide appropriate mitigation
- Work with key business partners to manage timelines, including incorporating business partner input into the project plans, communicating key requirements to stakeholders and ensuring adherence to key deadlines
- Oversee overall project budget submissions from team members (jointly with Airports and Network) and work to gain senior leadership approval for any departures from approved business cases
- Partnership with DreamTrips to provide continuous improvement and education/training of VolunTour Hosts
- Oversee and update VolunTour Host training curriculum
- Internal Capacity Development: Collaborate with relevant colleagues to establish staff training, orientation, and development plans for country team members within the context of available resources. Assist in the recruitment process for all expatriate and senior field positions in designated countries (and regional program coordinators/
- Work with the team to custom, integrated marketing campaigns based on brand business objectives working in conjunction with clients, media partners and agency strategy teams
- Assist in developing and achieving the recruitment and enrollment goals of all global programs
10
Responsibilities For Director of Programs & Operations Resume
- Assist in the creation, monitoring, and updating of print and on-line publication content
- Maintain a current working knowledge of relevant competitive and category landscapes
- Assist in managing internal projects; competitive research and involvement in new business initiatives
- Ensure the timely processing of applications for admission; timely recruit applicants and admitted students
- Timely supply data for internal and external reporting requirements
- Assist global programs students in navigating University and other requirements
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