Banquet Resume Sample
Megane Barrows
63965 Shad Hills,
New York,
NY
+1 (555) 306 8491
Work Experience
Banquet Operations Manager
02/2017
-
PRESENT
Philadelphia, PA
- Look for opportunities to enhance client’s event. Follow through on all client requests
- Maintain accurate client event information into the Company’s business system
- Review invoice with client and obtain client’s signature on invoice
- Make sure all Company occupied areas are clean, organized, and up to Company’s standards
- Previous leadership experience in food and beverage required
- Role model the GuestPath Universal Service Standards interacting positively through relationships with guests, coworkers, and supervisors displaying genuine concern and mutual respect for people’s needs
- Demonstrate skill in dealing with customer complaints, using active listening skills to defuse difficult and sometimes emotionally charged situations to maintain the customer’s goodwill
Banquet House Attendant
10/2010
-
08/2016
Detroit, MI
- Assist with guest’s special needs - transporting boxes, etc
- Oversee all aspects of the daily operation of the hotel’s banquet operation
- Ensure compliance with SOP’s in all outlets
- Communicate well in English i.e. verbal and written
- Able to work fast-paced environment
- Team work and attention to detail
- Clean meeting space including, but not limited to, vacuuming, sweeping, mopping, polishing, wiping areas and washing walls before and after
- Understand guest’s service needs
Banquet Administrative Assistant
04/2006
-
08/2010
Phoenix, AZ
- To input ideas and suggestions for theme party
- To contact large organizations and city clubs in order to develop new accounts
- To keep social contact with VIPs or regular guests
- To input ideas and suggestion for marketing plans and special festive promotion
- To setup policies and procedures in all events
- Set tables and chairs to meet function specifications
- Clean meeting space including, but not limited to, vacuuming, sweeping, mopping, polishing, wiping areas and washing walls before and after events
Education
University of Central Florida
2001 - 2006
School's Degree in Related Field
Professional Skills
- Has strong social skills, outgoing, customer-oriented, engaging to guests and colleagues
- Has strong leadership and management skills, high attention to details, with business acumen and a motivator
- Basic Computer Skills, MS Office, experience with Peoplesoft - Required
- At least 6 months of Cashiering experience or related experience
- Display good customer relation skills when dealing with customers
- Exceptional communication skills in English (both written and spoken)
- Experience in similar position with direct experience in an upscale hotel and high volume of banquet operation
How to write Banquet Resume
Banquet role is responsible for basic, english, research, training, assembly, finance, credit, recruiting, purchasing, payroll.
To write great resume for banquet job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Banquet Resume
The section contact information is important in your banquet resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Banquet Resume
The section work experience is an essential part of your banquet resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous banquet responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular banquet position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Banquet resume experience can include:
- Prior experience working in a Hotel unionized environment is an asset
- Promotes and maintains the highest level of service to all guests while staying alert to their needs, and responds effectively to guest inquiries
- Food and beverage experience and a valid California Food Handler's Certification
- Communicates effectively with resort staff to ensure smooth delivery of all services
- At least five years experience managing a complex wedding, banquet, and catering operation
- Checks room set-up prior to event and meets with Banquet Chef to confirm quantities of food items and timing of food leaving the kitchen
Education on a Banquet Resume
Make sure to make education a priority on your banquet resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your banquet experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Banquet Resume
When listing skills on your banquet resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical banquet skills:
- Excellent interpersonal skills to effectively deal with employees and guests
- Close and distance vision.Continuous use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills
- Possesses problem solving, motivating and organizational skills
- Experience as a Director of Banquets, including experience in all aspects of service and well versed in multiple set ups and service styles
- Uphold a good presentation skill
- Prior experience in similar capacity is an advantage
List of Typical Experience For a Banquet Resume
1
Experience For Banquet House Attendant Resume
- Pleasant and appropriate communication skills
- Ensures the guests are provided with excellent customer service by anticipating their needs before they arise
- F&B management experience - required
- Demonstrates confidence and builds same in others to meet service goals
- Proven safety record in accordance to Health and Safety policies and procedures
2
Experience For Banquet Operations Manager Resume
- Cleans Function Rooms Prior to Set-up
- Two to three years previous experience in assistant manager or manager position in Food & Beverage
- Multitasking, reasoning, problem-solving, and paying attention to detail are desirable
- Willing to learn other departments to help when needed
- Repair and maintain Front of House Function Space, including damaged door frames, cleaning stains from walls and damaged baseboards
3
Experience For Banquet Set-up Resume
- Follow safety guidelines set for moving and lifting equipment
- Steam tablecloths and skirting as needed to ensure a professional setting
- Frequent lifting and carrying 50-70 lbs
- Frequent ascending and/or descending ladders and stairs
- Ensures proper set up, labeling, stocking and delivery of alcohol, non-alcoholic beverages, supplies, glasses, paper products, garnishes, and ice
- When bartending, rings beverages that are poured or served and follows all cash handling procedures
4
Experience For Banquet Set-up Supervisor Resume
- Responsible for clearing dishes and preparing them for the dishwashers
- Compile contracts for all groups and events business according to the guidelines set by the Director of Catering Sales
- Refreshes meeting rooms during meal and coffee breaks
- Quick thinking and resourceful in handling any given situation
- Assists with meal service, change requests and getting banquet guest checks signed and turned in to the front office for proper posting
- Work with the Banquet and/or Catering Directors to manage, organize, and monitor banquet events
- Assist in the interviewing process for future set-up candidates
5
Experience For Banquet Set Up Resume
- Maintain a clean and organized back of house work area, sweep and mop as needed properly returning product to designated areas after use
- Refresh meeting rooms as instructed by Manager or Supervisor in accordance with Radisson Blu standards
- Assist in Off Site Events as instructed by Manager or Supervisor, including Load In and Load Out
- Assist in distributing Banquet Product as it is delivered to the hotel
- Conducts Banquet Set Up Scheduling under guidance of Banquet Management
- Advises Banquet Management on renting equipment when necessary
6
Experience For Banquet Director Resume
- Work with outside vendors to ensure meeting room set up is in accordance to Radisson Blu Standard
- Maintain awareness of hotel finishes and wares while working with equipment – example: door moldings, doors, wall paper, carpet, table finishes, ect
- Sets up banquet rooms completely, including all equipment within the specified time
- Maintain current knowledge of banqueting menu and BEO (banquet event order)
- Set up and break down tables, chairs, staging, podiums, trash cans, dance floor, and banquet equipment for a variety of functions
- Coordinates the set up of each function by coordinating with our Sales Team
7
Experience For Banquet Administrative Assistant Resume
- Knowledgeable about food served, taking time before meal to review the menu and be able to answer guest questions
- Sets up and tears down meeting and banquet rooms as requested on the function sheets
- Assists in keeping the property clean inside and out as assigned
- Assists kitchen and banquet wait-staff in serving banquets
- Sets up meeting/banquet breaks
8
Experience For Banquet Event Operations Manager Resume
- Vacuums meeting and banquet rooms
- Coordinate services required by Stewarding Department
- To represent W Amman, ensuring that the quality image of the hotel is portrayed, and that every opportunity is taken to promote the Hotel
- Set up banquet meeting space per room set-up instructions i.e. classroom style, theater style, U-shaped, etc
- Monitor and maintain cleanliness, sanitation, and organization of banquet meeting space
- Maintain communication with the guest contact person for needed necessary items including extra chairs, tables, etc
9
Experience For Banquet Office Supervisor Resume
- Set up of tables, chairs, dance floors, staging, linens and assist with tabletop setup as directed
- Ensure all water, amenities, audio-visual and breaks are in the room to the start of the meeting
- Set up and clean all meeting and meal function rooms in accordance with company and hotel specifications
- Ensure the proper handling of all equipment and supplies
- Breaks down meeting rooms as soon as possible after end of function
- Moves convention material boxes, programs, etc. from hotel receiving docks, registration areas,
- Accommodates special customer needs, hanging banners for meetings and food/beverage functions
10
Experience For Banquet Office Manager Resume
- Assist servers during events
- Maintain condition and cleanliness of banquet facilities
- Be on on duty person to lead, direct , and train, assocates
- Place linen on table in the manner prescribed by the Banquet Event Order or to the standards of the Grand Geneva Resort when a BEO does not specify.
- Monitors and maintains the Event Operations departments’ systems and equipment to ensure their optimum performance
- Ensures cleanliness of the Event Operations departments’ storage rooms
- Be on on duty person to lead, direct , and train, associates
List of Typical Skills For a Banquet Resume
1
Skills For Banquet House Attendant Resume
- Basic math skills such as adding, subtracting, multiplication, division, decimals, fractions, etc
- Related experience in guest service/ hotel experience
- Operate as a banquet server when needed; setting up, greeting and serving the guest and breaking down the function
- One (1) year of previous experience as an Apprentice Bartender working in a similar resort setting
- Previous experience using Daylight (Sales/Catering System)
- Books, selects and costs menu items, pricing contracts, and resourcing temporary help and equipment experience is key
- Good knowledge of micros operating systems
- Good attitude, open mind, problem solving and service mind
- Previous experience using Evention (Gratuity Distribution System)
2
Skills For Banquet Operations Manager Resume
- Previous experience using Infogenesis (Point of Sale System)
- Determine customer needs and expectations while making expert recommendations to maximize the customer’s experience
- Execute events as required by the Event Operations Manager, the Assistant Vice Chancellor for Customer Experience or the Vice Chancellor of South Denver
- Good Transportation to get to and from the events - Many of our events are NOT located on or even near a bus line!
- Has at least 2 years experience as Restaurant Manager, or preferably in a similar capacity in an international class hotel
- Have 1+ years of experience working in a hotel banqueting department
- Reply to this ad with a copy of your resume and good phone number to be reached
3
Skills For Banquet Set-up Resume
- Responsible for the effective operational management of the Banquet functions
- Oversees the effective development and performance management of colleagues
- Experience in a well-established hotel in managerial position
- Excellent Customer Service
- Excellent written and oral communications in Japanese
- Set tables and prop buffets prior to service
- Two years of experience in preparation of large events for the public and/or community
- One year of experience supervision and management
4
Skills For Banquet Set-up Supervisor Resume
- Demonstrate professionalism, cleanliness and neatness
- Experience in Banquet Set-Up required
- Previous banquet experience is required
- One to two years previous experience as an assistant manager in Banquets or Food & Beverage outlet
- Cooperates closely with servers to meet and exceed guest’s expectations
- Six (6) months of experience as a Bar Porter, Apprentice Bartender, Bartender, Food Server, or other F&B service role
- Banquet Management experience in a large hotel and/or convention center required
- Cooperates closely with other servers to meet and exceed guests’ expectations
5
Skills For Banquet Set Up Resume
- In the absence of Banquet Manager, direct, control, and organize staffs and maintain good service
- Previous experience in a similar position for at least 2 years in a luxurious hotel ideally in the Middle East is required
- Organized and methodical, good attention to detail
- Maintains strong knowledge of meeting space set-ups and A/V requirements
- Experience in Food and Beverage required, preferably in a luxury property
- Houseperson/banquet set-up experience required
6
Skills For Banquet Director Resume
- Hands on management style with ability to prioritize and lead through example
- Previous Supervisor experience required
- Min. 1 year experience as a Banquet Houseperson required
- Speaks at roll call meetings prior to events to inform staff about event particulars and expectations
- Experience is an asset
- Assisting in the cleaning and set-up of banquet and meeting rooms for functions; arranging tables, chairs, etc., to proper specifications
- Pushing/Pulling/Lifting weights in excess of 50 pounds
- Planning and executing strategies for meeting set up
- Holding UAE Driving License
7
Skills For Banquet Administrative Assistant Resume
- Working knowledge of catering sales system, Delphi
- Refilling cleaning supplies for banquet department
- Cleaning and vacuuming
- Walking for up to 6 - 10 hrs
- Lifting weights in excess of 50 pounds
- Cooperating closely with other servers to meet and exceed guest’s expectations
- Caring for the equipment
- Working with Food & Beverage division to maintain quality Banquet menu selections and presentations
8
Skills For Banquet Event Operations Manager Resume
- Working knowledge of Banquet Payroll system (in Excel)
- Arranging tables and chairs
- Maintaining a buffet and all items necessary for guest to serve themselves
- Frequently using wrist motion, dexterity, and eye-hand coordination, reaching, twisting, lifting and balancing
- Frequent kneeling, pushing, pulling and lifting
- Updates Banquet “BEO” Book daily by filing new menus, checking flashes from Convention Services and Catering, checking change logs and the guarantee sheet
9
Skills For Banquet Office Supervisor Resume
- Develops and maintains the catering marketing plan including a comprehensive event planning service to clients and detailed menu development
- Occasionally carrying, pushing, and pulling up to 500 lbs
- Involves standing, walking, and heavy lifting
- At close of event, the banquet server is responsible for clearing any remaining items from table and bringing them back to their respective storage places
- Supervise setting up and tearing down room/event space
- Frequently walking distances of 10 to 30 ft., between various areas of department. Frequently walking distances up to 500 ft
10
Skills For Banquet Office Manager Resume
- Frequently walking distances of 10 to 30 ft., between various areas of restaurant. Frequently walking distances up to 300 ft
- Direct and manage the entire operation while being a gracious host to all guests and providing best in class service
- Attend regular catering meetings to obtain information of the upcoming contracted functions
- Maximizes customer comfort by monitoring lighting, temperature, maintenance and sanitation
- Ensure training needs analysis of Banquet Staff is carried out and training programmes are designed and implemented to meet needs
- Constant standing and sitting throughout shift
- Constant lifting and carrying up to 25 lbs
- Constant lifting and occasionally lifting up to 75-100 lbs
List of Typical Responsibilities For a Banquet Resume
1
Responsibilities For Banquet House Attendant Resume
- Possess strong service aptitude
- Food and Beverage experience preferably in the conference or banquets area
- Provide effective leadership to the Conference & Banquet teams to ensure targets are met and exceeded both for the hotel and individual development
- Experience required by position is from 3 to 5 years of employment in a similar or a related position
- Previous experience in a Hotel/Casino Environment
- Previous experience with AutoCADED
- Building and maintaining close guest relations before and during events
2
Responsibilities For Banquet Operations Manager Resume
- Maintain clean and organized meeting rooms and storage areas by sweeping, vacuuming, dusting, removing carpet stains, and removing trash
- Involved in the hiring and training of staff and in the ordering of product
- Responsible for ordering and maintaining all necessary office supplies for the Business Center
- Assists Director of Banquets in recruiting “on-call” staff, and follows up with Human Resources in making sure all necessary papers are processed
- Assist in training, coaching and performance management and development of banquet staff
3
Responsibilities For Banquet Set-up Resume
- Assist in the maintenance and coordination of banquet rooms by providing necessary set-up, upkeep, breakdown, and cleaning for the hotel banquet space
- Maintain staff focus on ‘the guests need’, individualizing and personalizing service where possible, encourage staff to use initiative
- Retrieve meeting materials, props, crates and boxes from the hotel's receiving area and store them safely and securely.
- Maintains close working relationship and communications with the Food & Beverage departments, with emphasis on Catering, Convention & Banquet departments
- Set-up, clean ,and maintain meeting and banquet rooms following the standards of service as set by hotel management
4
Responsibilities For Banquet Set-up Supervisor Resume
- Make sure all meeting rooms are set and A/V equipment is prepared according to Banquet Event Order (BEO) and hotel standards
- Answer incoming telephone calls and take accurate messages. No calls are to be screened with the exception of the Director of Food & Beverage
- Ensure that all filing systems for the business center are maintained and kept per Omni specifications
- Plan, organize, control and direct the work of employees in the Hotel Restaurant while ensuring guest satisfaction
- Responsible for maintaining the cleanliness and organization of any banquet rooms, hallways, storage and service areas
- Ensures proper handling of all equipment (i.e. china, glassware, silverware, linen, and props) and their proper storage after use
5
Responsibilities For Banquet Set Up Resume
- Is the unique contact for 'Meeting' customers, to implement and manage the services as negotiated and sold by the Sales Department
- Ensure high standards and SOP's are being consistently followed
- Set-up and/or break down tables, chairs, stages, projectors and AV equipment according to Banquet Event Orders
- Meets daily deadlines according to prescribed departmental and/or Company policies and procedures
- Maintains exceptional filing system
- Maintain a clean & organized Back of House, including storage areas, stairwells, and kitchens
- Make sure all banquet and meeting rooms are clean at all times
- Handle lost and found items according to hotel standards
- Oversees the financial aspects of the operation and optimises profitability while ensuring the highest level of service and product quality
6
Responsibilities For Banquet Director Resume
- Coordinates servicing of special customer requirements through other departments and outside sources as required
- Is service-oriented, willing to go the “Extra Mile” in order to exceed guests’expectations
- Setup of tables, chairs, AV, linen, staging and banquet china
- Work collaboratively with other supervisors and managers to keep them informed of any issues that arise to ensure an outstanding event for all clients
- Setup events in the absence of labor revenue or sufficient staffing
- Set up or coordinate A/V needs, including portable sound system and on site technician
- Ensure that applicable CU policies and Administrative Policy Statements are executed consistently and accurately in the Events and Catering Unit
7
Responsibilities For Banquet Administrative Assistant Resume
- Assist in recruiting in line with company guidelines
- Assist in maintaining a comprehensive, current and guest focused set of departmental standards and procedures and oversees their implementation
- Approve leave, after considering hotel occupancies
- Ensure that rooms/function space are set-up according to guest expectations and banquet event order
- Read, understand and organize daily’s, weekly’s, and banquet event orders
- Respond to client’s many requests and changes in an efficient and professional manner
- Positively affect interactions with guests and team members
- Work in cooperation with other service personnel to provide a high quality of service, as well as be able to read and comprehend Banquet Event Orders
8
Responsibilities For Banquet Event Operations Manager Resume
- Ensures banquet room is set up in accordance with customer specifications
- Initiates purchase orders for specific banquet items and maintains
- Set up tables, chairs, other supplies in accordance with BEO
- Set up and breakdown of events
- Verify that previous day’s postings are all complete and correct (this includes bars, consumption sheets, amounts, covers and gratuities)
- Print previous day’s gratuity sheets and post for servers and bartenders
9
Responsibilities For Banquet Office Supervisor Resume
- Adheres to hotel’s environmental polices and procedures
- Bar back as needed
- Maintains colleagues’ attendance records, changes of status and evaluates his/her colleagues periodically as per policy
- Provides input into the research, development, evaluation and implementation of new products, services, technology and processes to ensure MGM Grand’s competitive position and in anticipation of changing customer needs within the dynamic hospitality and gaming environment
- Delivers orders from warehouse to bars as assigned
- Maintains the cleanliness, sanitation, and appearance of the bar area(s)
10
Responsibilities For Banquet Office Manager Resume
- Completes tasks which include: checking quality and amount of all bar stock and supplies through checklist; setting up bottles in display cabinet and speed rail; checking condition and cleanliness of blender, shaker and other tools; checking temperature/chemical levels of refrigeration units, glass wash machine, and sanitation buckets
- Coordinate the day to day operations of the Banquet floor to obtain maximum profit and maximum guest satisfaction
- Ensure the details on the event order are delivered
- Maintain master file of banquet functions
- Supervise VIP functions as required
- Oversee all service and set ups
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