Benefit Coordinator Resume Sample
Work Experience
- Maintain benefit records for all employees; updating employee records when employees begin employment, benefit effective dates, termination dates, insurance information and other personal data
- Administers various employee benefit programs, such as group insurance; medical/dental, disability and life
- Works as a liaison between vendors and the company to handle employee issues with vendors
- Resolves insurance/claims issues for employees, HR and other departments, in a timely manner, by conducting research into questions and reporting back findings to employee or other
- Assists with the maintenance of benefit plan documents, summary plan descriptions, booklets and enrollment brochures are current and accurate and ready for employees
- Provides recommendation on online content to best communicate employee benefits
- Answers employee calls and walk ins in a responsive and professional manner
- Collaborates with payroll and other departments to ensure billing and payroll deductions are accurate
Education
Professional Skills
- Strong oral and written communication skills to serve as intermediary between benefit department, employees and external vendors
- Apply mathematical skills to problem solving
- Recent call center experience or office administration experience
- Possess exceptional interpersonal skills as position interacts with all levels of employees
- Interact and communicate effectively with employees and vendors
- Two or more years of office administrative work experience
- Prior authorization assistance
How to write Benefit Coordinator Resume
Benefit Coordinator role is responsible for events, insurance, research, reporting, payroll, compensation, training, software, health, analysis.
To write great resume for benefit coordinator job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Benefit Coordinator Resume
The section contact information is important in your benefit coordinator resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Benefit Coordinator Resume
The section work experience is an essential part of your benefit coordinator resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous benefit coordinator responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular benefit coordinator position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Benefit Coordinator resume experience can include:
- Establishes themselves as regional experts regarding payer trends
- Process benefits exceptions, manual enrollments and life events. Coordinates written correspondence requesting additional information as needed
- Provides assistance in review and preparation of ongoing benefit communication material
- Assists with open enrollment activities including benefits fair
- Conducts, plans and implements annual enrollment
- Proficient in the use of computer and standard office software
Education on a Benefit Coordinator Resume
Make sure to make education a priority on your benefit coordinator resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your benefit coordinator experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Benefit Coordinator Resume
When listing skills on your benefit coordinator resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical benefit coordinator skills:
- Billing and coding support
- Creative approach to identifying, analyzing and resolving problems
- Monitors the benefits email inbox and ticketing system answering applicable questions and escalating issues as needed
- Manages out of the office time/paid time off: reporting, calculations for terms and leaves, researching and resolving issues that arise
- Coordinates the weekly mailing of the new hire materials and the ongoing review of new hire enrollments
- Organize workload, meet established deadlines and work on multiple tasks under pressure in a rapidly changing environment
List of Typical Skills For a Benefit Coordinator Resume
Skills For DME Benefit Coordinator Resume
- Extensive knowledge of MassHealth’s eligibility systems
- Advanced knowledge of all health and welfare plans, defined contribution and defined benefit plans
- Basic knowledge of COBRA, ACA, HIPAA, FMLA, ERISA, ADA and ADAAA in relation to leave of absence
- Proficient in Microsoft Excel, Word and PowerPoint with an emphasis on Excel VLookup, Pivot Tables and Power View
- Professional presence with the ability to interact and communicate with individuals at all levels in the organization
Skills For Benefit Coordinator Resume
- High integrity and discretion to ensure the confidentiality of sensitive data
- Fosters relationships with physician office staff
- Builds partnerships with sales force
- Assist with coverage research and benefit verification as well as financial qualification analysis
- Conduct quality review of final product
Skills For DME Benefit Coordinator Resume
- Integrates all programs and cultures in a value based manner
- Expert knowledge of all Microsoft applications, especially Excel, Word and PowerPoint
- Knowledge in benefits and compensation administration and related laws ans regulations, included but not limited to COBRA, EEO and FLSA
- Responsible for administering Health and Welfare Programs and Retirement Programs including eligibility and coverage issues. Plans include medical, dental, flexible spending accounts, life insurance, disability, leave of absence, defined benefit and defined contribution
- Assures employees' questions and issues are addressed in a timely and accurate manner
- Prepares weekly excel files for vendors
Skills For Benefit Coordinator Resume
- Assists with benefit orientations for new hires and open enrollment
- Completes the Qualified Medical Child Support Orders weekly in accordance with state regulations
- Works with various department members to assure quality and accuracy of benefits programs
- Sends weekly and monthly reminders to ensure new hires enroll
- Main point of contact for employee stock purchase plan, 401k, and worker’s compensation programs
- Works closely with Benefits Administrator on all aspects of leave of absence process
Skills For DME Benefit Coordinator Resume
- Responsible for weekly timesheet completion for all employees on leave of absence
- Distributes required benefits notices to new employees
- Generates benefits reports from HRIS system, conduct monthly audits for enrollment, dependents, etc
- Ensures compliance postings are up to date and displayed accurately
- Assists in the coordination of health fairs, seminars and special events for the benefits department
- Works on HR projects, events and committees within benefit specialty and across broader HR team
- Back up HR Coordinator for unemployment, employment verifications and HRIS data entry
- Administrative support of a benefits and payroll function is desirable