Bilingual Coordinator Resume Sample
Elsa Reilly
3162 Bergstrom Tunnel,
Chicago,
IL
+1 (555) 694 9673
Work Experience
Bilingual Senior Clinical Administrative Coordinator
04/2016
-
PRESENT
New York, NY
- Other Product Operations business units re operational and customer service issues to complete work as required
- Remind patients of scheduled appointments via mail or phone
- Assist patients in problem solving potential issues related to the health care system, financial or social barriers (e.g., request interpreters as appropriate, transportation services or prescription assistance). Identify and utilize cultural and community resources
- Contact review organizations and insurance companies to ensure prior approval requirements are met
- Demonstrate respect for the privacy and confidentiality of patient’s protected health information
- Proactively work in collaboration with HR COE’s globally to ensure seamless execution of the Program in all hiring regions
- Actively identify development needs for graduates on the program with alignment to I&TS’s strategic objectives and priorities
- Experience with advanced MS Word features (i.e., tables and formatting features) and MS Excel. Ability and willingness to learn new computer software applications as necessary
- Customer Focus:Connects meaningfully with customers to build emotional engagement and customer advocacy. Simplifies complexity and integrates internal efforts to deliver an optimal customer experience
Bilingual Service Coordinator
06/2011
-
02/2016
Los Angeles, CA
- Schedules all follow up appointments for Palliative Care Physicians, RN’s and LVN’s
- Identifies and assesses customers’ needs quickly and accurately
- Manages Front Office Operations processes including but not limited to
- Maintaining records of Field Nurses’ availability
- Acts as liaison between company, patients, and Physician’s office
- Explains all company programs and services to patients and physician’s office staff
- Communicates patient status to physician’s offices/clinics
Bilingual Office Coordinator
03/2005
-
03/2011
San Francisco, CA
- Interpret for Spanish speaking clients as it relates to your role
- Establish rapport with residents and prospective residents, field community comments, suggestions, and complaints, and forward to the appropriate manager
- Prepare and distribute resident and community communications (i.e. rule reminders, violation notices, increase letters, delinquency notices, eviction paperwork, lease addendums and renewals)
- Prepare bills and statements for approval
- Perform administrative functions including answering phones, typing, copying, faxing, and filing
- Strong organization and time management skills, with the ability to prioritize and multi- task daily activities in a fast paced environment
- Manages contact with client, families, and loved ones, hospital discharge planners, and other agencies regarding client’s needs and concerns. Provides accurate and timely communication regarding patients to the appropriate parties based on the situation
Education
Washington State University Vancouver
2000 - 2005
Bachelor's Degree in Spanish
Professional Skills
- In a Customer Service environment with proven customer service skills and experience
- Strong organization, project management skills and ability to multi-task effectively
- Experience using MS Windows based PC skills (Word, Excel, Outlook)
- Outstanding leadership, organizational, planning and execution skills
- Proven ability to organize time, set priorities and multi-task in order to meetvarious competing work deadlines
- Good computer and keyboarding skills
- Effectively manage competing timelines and priorities for multiple teams and across global time zones
How to write Bilingual Coordinator Resume
Bilingual Coordinator role is responsible for translation, training, organization, powerpoint, payroll, finance, credit, database, recruiting, purchasing.
To write great resume for bilingual coordinator job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Bilingual Coordinator Resume
The section contact information is important in your bilingual coordinator resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Bilingual Coordinator Resume
The section work experience is an essential part of your bilingual coordinator resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous bilingual coordinator responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular bilingual coordinator position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Bilingual Coordinator resume experience can include:
- Effectively engages members over the phone via both inbound and outbound that qualify for our programs
- Understanding and experience with invoice processing
- Experience developing, analyzing, and measuring instructional training programs
- Establishgood working relationships with internal customers supporting National Accounts
- Demonstrated ability to work in a team environment where flexibility, keeping others informed and anticipating needs is essential
- Call Center experience taking inbound calls or making outbound calls
Education on a Bilingual Coordinator Resume
Make sure to make education a priority on your bilingual coordinator resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your bilingual coordinator experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Bilingual Coordinator Resume
When listing skills on your bilingual coordinator resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical bilingual coordinator skills:
- Exhibit strong computer skills with demonstrated experience in Microsoft Office products with a focus in Word, Excel, and PowerPoint
- Effective positive human relations skills including tact, diplomacy, and ability to work with all levels of staff and leadership
- Strong written, oral and presentation skills; ability to communicate with employees at all levels
- Exhibit strong organizational skills and be detail-oriented
- Possess excellent communication skills and be customer-service oriented
- Recent experience working in a medical facility as a Medical Assistant and/or documented evidence of externship completed in a medical office
List of Typical Experience For a Bilingual Coordinator Resume
1
Experience For Bilingual Service Coordinator Resume
- Work with building management to process access badges
- Attends third step grievances, unemployment hearings and workers’ compensation hearings as needed
- Recommends appropriate action for patient issues, ie: RN visit, change of personal care worker, change in hours, vendor change, etc
- Coordinate integrated sponsorship programs for Hispanic media with our television partners, Univision and Telemundo
- Review integrated Spanish sponsorship programs and assist with revisions to the program
- Assist with Spanish translation for benefits, associate communication platform and other communication channels for associates and customers
- Coordinate special events with bilingual partners to increase customer engagement
2
Experience For Bilingual Marketing Coordinator Resume
- Assist with Community Outreach initiatives with our store teams with requests and press releases for events
- Produce, update, and track orders and verify charges on invoices
- Cross departmental and inter-department communications
- Able to develop and maintain a variety of reports on a weekly/monthly/annual basis
- Act with integrity and respect, approach responsibility with confidence and ownership, inspire superior performance, and develop a track record of success
- Ensure quality customer service standards are met in an efficient and innovative manner; answering and assisting Associate requests and questions relating to benefits, pay issues, and other administrative functions
3
Experience For Bilingual Office Coordinator Resume
- Encourage the two-way communication process and reinforce AEO’s Open Door Policy. Provide professional and impactful written and verbal translation support in Spanish and English
- Human Resources experience required (ideally, 1-3 years)
- Provide support to HR Business Partners; this includes internal/external recruiting and AEO Benefits/LOA/ADAAA, etc
- Facilitate AEO’s recognition programs through communication, timely processing, and accurate tracking of various programs that highlight the achievements of our workforce (High Five
- Serve as a member of AEO’s Culture of Fun Committee; encourage engagement through detailed event-planning and executing successful, fun events that are meaningful to our AEO team!
- Maintain a passion for winning in team environment!
- Work in deadline-oriented environment, with critical attention to detail, deadlines and accurate reporting
- Answer multi-line telephone system and direct calls in a prompt, decisive and courteous manner while providing callers with accurate information
- Provide backup to the DC Support Admin who leads payroll and communications for the campus
4
Experience For Bilingual Coordinator, Finance Resume
- Assist with annual Benefits Open Enrollment communication and activities
- Promote and maintain high employee morale and safety
- Work weekend hours on occasion (flex time offered)
- Provide the highest level of customer service as the front lines of our organization’s brand
- Assist with new employee on-boarding tasks to ensure new members of our team are provided with valuable information upon start and feel welcomed to the organization
5
Experience For Bilingual Account Coordinator Resume
- Maintain copy and break rooms essentials ensuring that each area is neat, organized and stocked appropriately
- Potential to Work From Home once training completed
- Arrange maintenance for copy room equipment and break room appliances
- Maintain neat and professional work environment for team members
- Anticipate the needs of their customers and perform outbound calls, e-mails or new business notifications to keep them informed of the details that are important to them
- Assistance to the underwriter as required
- Prepare and issue work orders for work to be performed
- Obtain all pertinent job and equipment details
- Order parts and drawings required for the job
6
Experience For Bilingual Referral Coordinator Resume
- Assign and schedule service technicians
- Maintain P/M database by preparing and processing orders/billing, processing credits/debits, recording all contracts, updating with additions, deletions and changes and issuing PM renewal reports to service sales for action
- Strong computer skills, specifically Microsoft Office Suite (Excel, Word, Access, PowerPoint, One Note)
- Strong analytical and time management skills with the ability to multi-task in a fast paced environment
- Post secondary education in admin related field
7
Experience For Bilingual Patient Care Coordinator Resume
- Fluently bilingual in French (both written and spoken)
- Proficient in Word, Excel, Outlook, etc
- Fulfillment of gift card orders in a timely manner
- Investigate payment discrepancies, lost/stolen cards and suspicious transactions
- Liaise with other teams within the organization
- Keen attention to detail and commitment to excellence
8
Experience For Bilingual New Business Case Coordinator Resume
- Bilingual in French is highly desired
- Track and document activity related to referrals in the Electronic Medical Record
- Run and monitor referral reports
- Documents complaints against personal care workers. Writes up any incident involving the client and/or the personal care worker, as necessary. Participates in investigations with the Branch Manager and Human Resources. Recommends appropriate disciplinary action (ie: re-training, suspension, termination, etc.)
- Excellent verbal and written skills - in English and Spanish
- Advanced written and communication skills – English and French
- Organizationalskills and detail oriented
- Establish good working relationships with internal customers supporting National Accounts
9
Experience For Bilingual Coordinator, Payroll Resume
- Electronic Medical Record or (ECW) knowledge/experience
- Healthcare industry experience or health plan knowledge
- Experience in a high volume Call Center or Telephonic work environment
- Experience in an administrative capacity as office coordinator or in a similar role
- Demonstrate the 4 Essentials of Client Care
- : Related customer service experience
- At least one (1) year experience in referral coordination
- Follow up on National Account billing, service and support related inquiries
- Assist installation, service, and billing departments as required
10
Experience For Bilingual Senior Clinical Administrative Coordinator Resume
- Make Credit adjustments for clients when necessary
- Assist Residential Solutions customers by phone with questions, concerns and service requests
- Dispatch contractor work orders
- Schedules and confirms appointment dates and times with physicians
- Prepares the medical file by creating the chart and ensuring all records required are included, creates a cover letter detailing specific client questions, issues, and service requests and routes to the provider and/or to the exam location prior to examination
- MakeCredit adjustments for clients when necessary
- Develop a knowledge of Union Agreements
- Strategic and holistic thinker
- Fluently ready, write and speak English and Spanish
List of Typical Skills For a Bilingual Coordinator Resume
1
Skills For Bilingual Service Coordinator Resume
- Effectively prioritize and manage workflow to meet deadlines and ensure quality and efficiency
- Nursing experience in a Field role
- Experience as a marketing coordinator or similar role
- Experience in a physician’s office, clinical or hospital setting
- Skill in understanding the necessity and the ability to preserve and maintain confidential communications and legally privileged information
2
Skills For Bilingual Marketing Coordinator Resume
- Experience in a patient facing role
- Experience with web-based, e-learning programs and audio/visual equipment
- Experience with OSHA, DOT, and EPA training
- Experience within a Medical Office, Health Plans or with Direct Patient Care in a Hospital or Physician's Practice
- Assisting sales by obtaining parts/pricing info from factory and issuing quotation to the customer
- Designing and preparing marketing communication materials
3
Skills For Bilingual Office Coordinator Resume
- Collecting and organizing sales targets
- Assisting with the development and execution of marketing strategy, product launches, communication plans
- Developing and managing special events and conference presence
- Generating business leads to build and maintain the sales pipeline
- Overseeing the production and distribution of client communications and product collateral
4
Skills For Bilingual Coordinator, Finance Resume
- Working knowledge of MS Office, especially Word, Excel, and PowerPoint
- Working knowledge of office equipment (e.g. copier, scanner, fax machine, etc.)
- Working with cross-functional teams efficiently
- Handling customer inquiries by phone/email
- Process incoming and outgoing mail, ensuring proper distribution; utilize postage machine for outgoing USPS mail
- Responsible for compiling information, reporting and analysis for special events and marketing promotions
- Support new hire onboarding by conducting new hire orientation and benefits orientation as necessary as well as entering updates into the HRIS system
- Open new service accounts by obtaining, recording & updating all required information on all company systems
5
Skills For Bilingual Account Coordinator Resume
- Maintain district parts inventory by keeping inventory records and entering and expediting orders
- Aide in tracking and administering contract performance guarantees in partnership with sales, account management, legal and reporting
- Supervises monthly Service Monitoring Calls with state Department on Aging
- Comfortable with learning/using technology – familiarity with MS Outlook, Skype for Business helpful
- Basic understanding of residential electrical wiring and water heater components
- Maintain reporting and tracking reports; data entry as needed, update vendor lists
- Compile, maintain and update HR reporting and document retention according to established policies and best practices
- Build a one-to-one relationship with their assigned branches by being a consistent point of contact for them during the New Business process
6
Skills For Bilingual Referral Coordinator Resume
- Prepare cost estimate and quotations by reviewing and forwarding to sales any/all technical comments/recommendations indicated on inspection forms
- Facilitate the sending of information to service/referral providers. Follow up with service/referral provider regarding results
- Knowledge of Medical Coding and Terminology
- Supervises the purchasing and material management functions for all branch office supplies
- Medical Assistant diploma from an accredited vocational institution or a community college course in medical assisting
7
Skills For Bilingual Patient Care Coordinator Resume
- Continually seeking out innovative ways to communicate our values to clients and prospects
- Record and verify data for fulfillment and/or further handling
- Knowledge of the oilfield servicing industry
- High energy with a challenging but positive style
- Initiate travel insurance claims ensuring accurate contact information, travel dates, loss dates, etc., and provide insurance benefit and claims information
- Assess, handle and triage incoming calls and initiate outbound calls to service partners
- ; working with security related projects, related to CCTV, Intercom, IDS and Access Control systems
8
Skills For Bilingual New Business Case Coordinator Resume
- ; working with security related projects, related to CCTV, Intercom,IDS and Access Control systems
- Build lasting relationships with Humana’s members
- Responsible for handling patient, patients’ family and related issues/complaints
- Spanish translation for marketing materials, such as store signage, store materials, scripts and other materials as assigned
- Process invoices and orders supplies for marketing initiatives and follow up with any discrepancies
- Proficient in Microsoft Office, with an emphasis in Excel and affinity to working with numbers
9
Skills For Bilingual Coordinator, Payroll Resume
- Able to work in an open office environment while still maintaining focus
- Program, Soaring Eagle Program, Engagement Programs, etc.)
- Coordinate service work by acting as liaison between customer, service technician and service sales
- Complete project documentation by ensuring all pertinent information on SR is complete and accurate
- Set up & maintain new and existing Bulk Gift Card customers in a
- Ensure incoming payments are matched with invoices
10
Skills For Bilingual Senior Clinical Administrative Coordinator Resume
- Assist patients in all aspects of facilitating the referral
- Communicate with provider/nurse care teams regarding referral orders
- Obtain accurate central station information required for monitoring and service of the account
- Communicates with the Texas Department of Insurance - Division of Workers' Compensation for all scheduling matters
- Followup on National Account billing, service and support related inquiries
- Assistinstallation, service, and billing departments as required
- Obtainaccurate central station information required for monitoring and service of theaccount
List of Typical Responsibilities For a Bilingual Coordinator Resume
1
Responsibilities For Bilingual Service Coordinator Resume
- Ensure all employee records (including payroll records) are current, accurate and updated as needed
- Fluenty read, write and speak English and Spanish
- Fluency in Korean (speak, read, write)
- Bilingualism, French/English is mandatory to meet the business needs
- Flexibility to work outside standard hours of operation 8am-5pm. (Flextime)
- Listen, communicate (both written and verbal), bilingual: English and French
- Bilingualism, French/English both written and spoken
2
Responsibilities For Bilingual Marketing Coordinator Resume
- Bilingual, English and Spanish (REQUIRED)
- Identify when exceptions are required and to appropriately escalate to provide superior customer service
- Knowledge of individual life insurance terminology and products is an asset
- Speak to groups and provide lectures
- Initiate and/or perform activities
- Intellectual capacity and sound judgement
- Highly proficient in Word, PowerPoint, Excel, Outlook
- Self-starter with ability to adapt and contribute to a dynamic work environment and varied responsibilities
- Provide on trip assistance to clients as required
3
Responsibilities For Bilingual Office Coordinator Resume
- Knowledge of Microsoft Word, Excel, PowerPoint and MS Office Programs
- Bilingual – English and French required
- Bilingual– English and French
- Customerservice and solution oriented
- Bilingual - Fluent in French/English
- Demonstrated ability to be flexible in adjusting to changing work priorities, ability to multitask, attention to detail, ability to meet tight deadlines in a fast-paced environment
- Highly proficient with MS-Office, with an emphasis on Excel (use of pivot tables and v-lookup functions), Word and PowerPoint in order to prepare documents/ information that effectively support the needs of the team
4
Responsibilities For Bilingual Coordinator, Finance Resume
- Demonstrated resourcefulness and problem resolution skills
- Act as the primary contact for external Account Administrators throughout the New Business and underwriting process. The case coordinator is responsible for setting and managing client expectations
- Provide pro-active communications to the appropriate MGA Administrator or account contact detailing the status of all requirement activity that has occurred to date
- Provide feedback and recommendations identifying trends/gaps and training opportunities as it relates to the processing of the Life and Living Benefit new business applications at the account level
- Ensure all risk related inquiries are promptly referred to the applicable Risk Relationship Manager
- Oversee the new hire process for all new employees and ensure all documentation is completed timely and accurately
- Collaborate with the Corporate HR team for benefit enrollment processes
5
Responsibilities For Bilingual Account Coordinator Resume
- On-board and train new branch Administrative employees
- Provide thorough, complete follow-through on escalated client complaints and theft claims
- Ensure WOTC applications, Forms I-9 and any other applicable paperwork is completed timely for each new employee
- Report all new Leave of Absence requests appropriately and assists the HR team with the leave process
- Coordinate Internal Audit Responses to the Contracts Department and QA team for employee files only
6
Responsibilities For Bilingual Referral Coordinator Resume
- Oversees compliance with HR processes and procedures throughout branch
- Ensures all required A/P related paperwork is scanned and submitted for payment
- Follows up on all Private Duty "Hot-Lead" Assessments and Deposits
- Files APS Reports and follows up with agency; handles related employee issues as appropriate
- Responds to and resolves all service complaints filed with the state or state agencies
7
Responsibilities For Bilingual Patient Care Coordinator Resume
- Ensures the appearance of the branch's open environment is professional: neat, clean, orderly and generally free of clutter
- Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the agency
- Computer proficiency - MS Office
- Initiate service report
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