Business Performance Manager Resume Sample
Marguerite Cole
4354 Katrine Village,
New York,
NY
+1 (555) 351 8369
Work Experience
Business Performance Manager
11/2017
-
PRESENT
Chicago, IL
- Experience operating in a cGMP environment
- Oversee the metrics / KPIs strategy for CD, maintaining the master list, definitions, data sources, etc.; working with the organization’s functional leads to understand metric needs, as well as eClinical on the best way to source the data
- Work with CSL’s CD vendors to obtain required metric / KPI reporting, ensuring consistency across vendors
- Facilitate reporting of vendor performance into CD’s vendor governance and quality management system processes
- Actively contribute to the development, implementation and monitoring of the business strategy
- Provide accurate and timely financial information and analysis to the business team
- Based on financial analysis, pro-actively identify area’s for value creation and pursue implementation of proposals to enhance RoNA (Return on Net Assets)
- Initiate value awareness activities with the other functions in the business team (commercial, operations, supply chain, research and development)
Business Performance Senior Manager
04/2012
-
10/2017
San Francisco, CA
- Monitoring of customer profitability and working with the business team to ensure necessary actions are taken
- Support the Global TPU Business Performance Manager in global financial projects
- Review customer pricing, payment terms, supply contract
- Prepare monthly forecasts and yearly budgets and monitor fixed costs
- Prepare and evaluate capital expenditures proposals
- Ensure that all Program Management best practices and policies as communicated by the BPM organization are utilized in an effective and appropriate manner
- Administration of program management instructions (PMI) and other workflow items
- Coordinate/Maintain program management training requirements for assigned programs
Business Performance Controlling Manager
12/2006
-
01/2012
Los Angeles, CA
- Coordinate Business Continuity Planning (DOD programs only)
- Ensure assigned contract cybersecurity requirements are being met
- Ensure assigned area is prepared for corporate audits and processes are compliant with all business system CAP’s
- Leverage Enterprise Excellence to address program wide issues, challenges, etc
- Ensure that BP Associates are flowing down Program Management best practices and policies to the program level and that they are being used in an effective and efficient manner
- Ensure BP Associates coordinate and maintain program management training requirements for assigned programs
- Ensure that the Army and Air Force Systems Market Segment area is prepared for corporate audits and processes are compliant
- Ensure that the Marine Corps Systems Market Segment area is prepared for corporate audits and processes are compliant
Education
DeVry University's Keller Graduate School of Management
2001 - 2005
Master's Degree in Finance
Professional Skills
- Good networking skills and ability to generate trust and openness across stakeholder group with strong influencing and excellent inter-personal skills
- Excellent interpersonal skills; strong team leadership and the ability to maintain good team morale as well as develop and maintain strong customer relations
- Strong critical thinking and analytical skills to effectively challenge the business
- Excellent communicator with strong analytical skills and ability to translate complex financial analysis into commercial insight
- Strong financial analytical skills with experience in performing quantitative statistical analysis, simulation models, and mathematical models
- Strong skills in understanding, analyzing and identifying areas to improve the contribution margin and fixed costs for the TPU Americas business
- Strong analytical, conceptual thinking and influencing skills required
How to write Business Performance Manager Resume
Business Performance Manager role is responsible for analytical, events, facilitation, business, reporting, analysis, gis, english, coaching, sql.
To write great resume for business performance manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Business Performance Manager Resume
The section contact information is important in your business performance manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Business Performance Manager Resume
The section work experience is an essential part of your business performance manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous business performance manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular business performance manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Business Performance Manager resume experience can include:
- A passion for games and the mobile landscape. Prior experience in roles with a strong focus on hypothesis-driven problem solving
- Role requires excellent communications skills (both written and oral)
- Strong verbal and written communication skills, fluent Spoken English and Mandarin
- Foster strong relationships with your game team and other stakeholders to ensure a collaborative approach to achieving agreed objectives
- Strong analytical approach, comfortable working with large and complex datasets, preferably in a big data environment
- Engages with a wide range of stakeholders in an effective and open manner
Education on a Business Performance Manager Resume
Make sure to make education a priority on your business performance manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your business performance manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Business Performance Manager Resume
When listing skills on your business performance manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical business performance manager skills:
- Excellent communication skills, including oral, written, and negotiating
- Strong computer skills including Microsoft Project, Visio, Excel, and Powerpoint
- Strong analytical, conceptual thinking and influencing skills are required
- Excellent computer skills required. Especially proficient in Excel, PowerPoint, business intelligence systems and ERP software
- Strong project management skills with ability to multi-task and function in a dynamic environment
- Proven experience in delivering and improving business models which maximize revenue
List of Typical Experience For a Business Performance Manager Resume
1
Experience For Business Performance Senior Manager Resume
- Strong analysis and commercial skills
- Advanced excel data handling and presentation skills
- Strong experience base in business intelligence, analytics, KPI and operational measurement initiatives to drive improvement
- Ensure the timely receipt of data from all teams and the validation and approval by Senior Leadership prior to distribution
- Demonstrated ability to prioritize support requests
2
Experience For Business Performance Improvement Manager Resume
- Previous experience managing a high performing team is essential in the success of this role
- Experience working in a complex, high paced environment
- DOD programs experience, including program management and Full Criterion Earned Value Management policies and processes
- MS Project and/or Primavera (P6) experience or similar scheduling tool
- Relevant experience in financial analysis and reporting with MNCs
- Min. 10 years of overall experience
- Experience in performance management, MIS, FP&A is recommended
- Demonstrate great team work and enthusiasm
- Providing necessary reporting tools to the global performance management organization, ensuring data access, improving and sustaining high data quality
3
Experience For Business Performance Controlling Manager Resume
- Providing on the job training and best practice guidance to analyst in the team of 2 as well as supportive line management
- Oversee the annual plant-wide business planning and budgeting cycle, including periodic reviews with cost center owners, and site-wide reforecasting
- Stay on top of developments in other locations to bring into the studio and share our learnings across the global Business Performance community at King
- Articulate a compelling commercial strategy, socializing with multiple stakeholders
- Orchestrate departmental goal setting and review including semi-annual strategy day
- Ensure completion of deliverables, adhering to timeframes & tracking milestones across projects against set targets
- Provide actionable insights by Identifying and analyzing key performance indicators
- Supports idea generation in functions to ensure a pipeline of ongoing projects and pending ideas to align with short- and long-term objectives
- Support studio leadership with reporting and strategy on your game and other general topics
4
Experience For Group Business Performance Manager Resume
- Leverage analytics and quantitative analysis to monitor game performance, recommend tuning mechanics and A/B tests, and support the development of new features to match the set objectives of your game
- Develop yourself as an expert on industry trends and the competitor landscape to evolve our thinking
- Partner with functions such as marketing, platform partnerships and legal to drive your game forward
- Translate analysis into actionable insights and communicate these clearly verbally and in writing
- Develop annual revenue budget, driving alignment across key stakeholders (e.g. Sales, Base Management, Finance)
- Provides cross sub-functional initiative support and works with teams to solve business problems using the Amgen's Full Potential Methodology
- Manage Market Segment Reporting
- Provides cross-functional initiative support and works with teams to solve business problems using the Amgen's Full Potential Methodology
5
Experience For Cse Business Performance & Insights Manager Resume
- Develop and maintain a sound working relationship with the customer and other relevant stakeholders
- Drive advancement of data analytics and scenario modelling together with peers
- Analyze interdependencies and liaise between company units & functions to optimize handling of these dependencies in execution of plans
- Champion data driven decision making and actively collaborate with business partners in order to assess and optimize business performance
- Support teams based in NY/Phoenix remotely, managing a team of analysts locally
- Deliver business case, product line (ad unit) and cost modelling in coordination with corporate development
- Prepare Monthly Operations Review and Carrier Review Board (VCS’ top-level governance board) and ad hoc ExCo decks – working closely with Finance
- Interact confidently at senior management level, providing practical and pro-active guidance and support
6
Experience For Business Performance Measures Team Manager Resume
- Hold a relevant accounting qualification (e.g. CIMA, ACCA, or equivalent)
- Develops an understanding of the business in order to translate operational drivers into accurate accounts and reports
- Computer literate, with understanding O365 and other key business technologies
- Managed the development and alignment of operational metric and KPIs measuring an organization’s activities and performance
- Specific knowledge of the chemical industry and/or a background in manufacturing is desired
7
Experience For Business Performance Manager, Auckland Resume
- To be able to work on and assist with value creating projects
- Collaborate with the producer to set the short- mid- and long-term strategy of your game
- Think creatively, frame, structure and solve complex problems in a dynamic environment with high ambiguity
- Pragmatic, proactive, creative, entrepreneurial and open-minded
- Develop, maintain and publish regular small business forecasts in conjunction with the Finance and Sales teams
- Monitor KPIs (e.g. revenue, gross adds, churn, net additions, ARPU, costs, price plans mix) to identify opportunity areas and ensure small business stays on track for quarterly and annual performance
- Develop and execute programs to ensure achievement of wireless targets (e.g. revenue growth, churn reduction, acquisition promotional campaigns, bundling with Business Productivity Solutions)
8
Experience For Business Performance Manager Resume
- Improve customer facing materials and processes (e.g. product quotations, onboarding process, collateral, Rogers Enterprise website)
- Work with the pricing manager, sales, and competitive intelligence to understand wireless market conditions and ensure a competitive and differentiated wireless offering
- Own projects from end-to-end, including opportunity identification, solution development, business case and approval, execution, and post-implementation review, being able to take concepts through OpCo / SteerCo process, and leading initiatives from concept through execution
- Great collaboration required with other CSE teams (IT, marketing, S&I sub-teams), but also with Western Europe BU and Corporate
- Great collaboration required with other CSe teams (IT, marketing, S&I sub-teams), but also with WEBU and Corporate
9
Experience For Business Performance Senior Manager Resume
- Constant interaction with BU senior leaders, corporate functions and bottler (CCH)
- Assist with the Lean Transformation of Amgen’s Quality Control laboratories
- Serve as Corporate Quality’s representative in the OE network
- Compliance with information systems security is everyone’s responsibility. It is the responsibility of every computer user to: Know and follow Information Systems security policies and procedures. Attend Information Systems security training, when offered. Report information systems security problems
- Certifications or relevant training in any of the following areas: Lean Six Sigma (Black Belt or Higher), Business Process Management, Quality Management or Quality Engineering
10
Experience For Business Performance Improvement Manager Resume
- Management experience in leading resources to enhance business performance and operational excellence by designing and implementing business solutions
- Ensure all reporting adheres to LSEG reporting, data protection and confidentiality standards
- Provides full project reporting on time
- Deployment and governance of Operating services for all FNA Team leaders and Managers
- Responsible for the production of CEO reports for review and sign off by CIO
- Develop a detailed project plan to monitor and track process improvement initiatives to meet 2017 vision on transformation journey
- Ensure resource availability and allocation for Global projects as requested
List of Typical Skills For a Business Performance Manager Resume
1
Skills For Business Performance Senior Manager Resume
- Strong technical skills in access, SQL, programming and report building
- Good problem solving skills and the ability to interrogate and analyse information to generate strategic solutions
- Proven experience delivering busine
- Proven experience delivering business models which maximize revenue
- Business analysis & performance reporting skills with SQL & Power Bi
- Demonstrated leadership qualities; experience with direct line reports (i.e., managing people)
- Prior management experience and knowledge of business planning methodologies, competitive analysis, and strategy development
2
Skills For Business Performance Improvement Manager Resume
- Demonstrated project management experience in managing large, complex projects and cross-functional initiatives
- Prior experience in an industry with short implementation and iteration cycles - if not games, then e-commerce or online products/services
- Effectively present information and respond to questions from Senior Management, employees, customers and vendors
- Prior experience in an industry with very short implementation cycles such as e-commerce, online products/services or games
- Experienced at tracking and challenging business performance – based on analysing performance v’s plan and identifying risk
- Effective at stakeholder management - coaching, supporting providing information to VCS SLT to achieve this
- Strong analytical & conceptual thinking to develop logical approach in various business modelling and variance analysis
3
Skills For Business Performance Controlling Manager Resume
- Past experience of organising and driving complex programmes through a matrix organization across multiple geographies, cultures and organisations
- Experience in leading Business / Strategy consultancy or in-house Strategy / Business Planning team
- Pro-actively develop positive and highly effective working relationships, engaging key senior stakeholders as necessary to achieve desired outcomes
- Experience managing and leading an analytical team
- Knowledgeable and experienced in working with LEAN Programs, Quality, ZDS, Smart Solutions and applicable training
- Consolidate all testing data and reporting across BPUs and communicate to all relevant teams as part of project updates
- Strategy or management consulting experience
- Highly analytical nature, with experience of data-driven decision making
- Good understanding of statistics, and the ability to interpret these with confidence and drive through your recommendations
4
Skills For Group Business Performance Manager Resume
- Experience in large investment banking or financial services organisations
- Experience of leading change in a complex environment
- Highly analytical, with exceptional experience of big data decision making
- Excellent understanding of statistics, the ability to interpret these with confidence and drive through your recommendations
- Solid understanding of the games industry
- Good understanding of statistics, the ability to interpret these with confidence and drive through your recommendations and willingness to learn more
- Good understanding of the games industry
- Experience from using SQL databases
5
Skills For Cse Business Performance & Insights Manager Resume
- Good understanding of statistics, and the ability to interpret these with confidence and drive through your recommendation
- Able to lead through a period of change, working flexibly for the good of the business
- Strong strategic thinking – able to step away from the detail to see the bigger picture and help shape the future
- Cross-functional consulting, project management , and/or Liaison experience
- Programs experience, including program management and Earned Value Management policies and processes
- Experience of managing high profile projects in an Agile environment
6
Skills For Business Performance Measures Team Manager Resume
- Knowledge and experience using SQL Management Studio
- Experience managing large scale transformation projects
- Change management and communication planning and execution experience
- Cross-functional consulting and/or project management experience
- Two or more years of experience operating in a cGMP environment, preferably in biopharmaceuticals
- Demonstrated knowledge of relevant industry trends including carrier rate actions, general rate increases (GRIs), and fuels which influence rates
- Experience required in health care management/administration/consulting
- Experience managing relationships with vendors
- Be credible, engaging and build good relationships with senior finance managers
7
Skills For Business Performance Manager, Auckland Resume
- Knowledge and experience with reporting automations and sales and analystics
- Support senior management in decision making with solid financial analysis
- Experience in developing a team
- Experience in Industrial Engineering, Operations Research and/or Operational Excellence related roles
- Knowledge/experience of telecoms products and trends
- Telecoms experience with knowledge of key products and trends
- Curious, empathic, good team player
- Driving and managing Annual Operating Plan (AOP) initiatives’ process, collaborating with the functions and operationally controlled terminals
- Delivering key financial forecasting, along with insightful performance reporting and analysis
8
Skills For Business Performance Manager Resume
- Managing the transition to new reporting tools, support technical enhancements
- Being able to provide business insights by reporting by exception
- Restructuring headcount reporting from BPM lead to this role
- Liaising with global BPM / MGA teams for data reporting measurements etc
- Understanding of schedule performance management, including critical path
- Working knowledge of SAP, Oracle based or equivalent ERP system
9
Skills For Business Performance Senior Manager Resume
- Providing a single consistent view of the Group’s results for Board, CEC, Investor Relations, Treasury and other parties
- Leading the NGA / automation coordination and governance for FNA
- Expertise in developing and maintaining large models, and analysing data
- Actively improve processes including the way the team use Excel for forecasting and reporting
- Knowledge of mobile gaming and video, display and social advertising industry and technology
10
Skills For Business Performance Improvement Manager Resume
- Capable of managing multiple tasks in a high-pressure environment and meeting tight deadlines
- Produce accurate forecasts of the Group’s financial performance and financial risk through various forecasting and planning processes
- Able and willing to spend time travelling to sites when required
- Proficient in the use of analytical techniques such as statistical probability distribution, correlation, data sampling and relating sets of numbers
- Familiarity with System Engineering practices and principles, including risk management
List of Typical Responsibilities For a Business Performance Manager Resume
1
Responsibilities For Business Performance Senior Manager Resume
- Leads Amgen's Full Potential Capability, Tool Support, Coaching and Application by developing strong skills in application and facilitation of AFP methodology and tools
- Proven experience in contract management, legal, commercial or project management
- Demonstrated ability to forge and maintain strong relationships within other functional areas
- Effectively develop and coach staff and positively advance the culture of an organization
- The ability to communicate effectively with all levels of staff is required
- Ensure that the department provides timely and effective support to other departments across the Program
2
Responsibilities For Business Performance Improvement Manager Resume
- Present and communicate performance results and findings to multiple levels of business in an effective manner
- Experience with analytical tools such as Power BI, Qlikview, Tableau
- Demonstrate follow-through ability to coordinate and communicate complex issues
- Experience with, or ability to understand internal and external implications of solutions proposed, potential areas of risk, and methods to limit liabilities
- Extensive Business Process Redesign experience
- Supporting Bids and Projects to ensure clarity of the project performance and accountability
- Implementing benchmarks and compare best practices between projects and locations
- Leading functional investment application audits and contractual terms and conditions for Contract Logistics projects (post completion reviews)
- Drives innovative transformational thinking, ensuring fair process, escalating issues, and ensuring high quality deliverables
3
Responsibilities For Business Performance Controlling Manager Resume
- Review customer pricing, payment terms, and supply contracts, providing recommendations to those involved in the subsequent approval
- Implement process improvements, delivering sustainable cost savings and efficiency improvements within product line
- Actively contribute to strategy development, implementation and monitoring
- Monitor customer profitability and working with the business team ensure necessary actions are taken
- Review and agree valuation of new projects including new business opportunities, M&A and capital expenditure
- Support maintaining Business Rhythm and program lifecycle
4
Responsibilities For Group Business Performance Manager Resume
- Acts as a resource to the function for use of AFP tools and methodology to solve business problems
- Guides the FTO team in the AFP methodology, driving innovative transformational thinking, ensuring fair process, escalating issues, and ensuring high quality deliverables in line with the AFP process
- Provides valuation and validation via business case support for teams to value ideas, options and investments (validation of results realized, methodology used, and long term sustainability of improvements)
- Supports idea generation in functions to ensure a pipeline of ongoing projects and pending ideas to align with short and long term targets
- Provides tracking and reporting of project status as agreed upon by the results delivery office for corporate role up and review in addition to functional tracking as deemed necessary by the local functional leader
- Drive business rhythm standardization across Marine Corps Systems’ portfolio
- Cross program and market segment communication and coordination with a focus on execution
5
Responsibilities For Cse Business Performance & Insights Manager Resume
- Lead integrated program risk and opportunity management
- Analyze portfolio performance (cost/schedule) and provide oversight to mitigation plans
- Review, coordinate, and support estimates for proposals (business development)
- Drive business rhythm standardization across Army and Air Force Systems’ portfolio
- Lead BP associates to develop, facilitate, and track programs customer engagement strategy to improve MFA deliverables
- Manage the development and implementation of meaningful metrics across the portfolio of programs; ensure the metrics are effective and provide consistency, identify gaps/trends, and recommend/implement changes as required
- Support the development of improved Program analytics and review for use with both internal and external customer and stakeholder groups
- Acts as a resource for use of AFP tools and methodology to solve business problems
- Guides teams in the AFP methodology, driving innovative transformational thinking, ensuring fair process, escalating issues, and ensuring high quality deliverables in line with the AFP process
6
Responsibilities For Business Performance Measures Team Manager Resume
- Project controls including; budgeting, forecasting, reporting and financial systems management
- Management of the Contract Risk Register
- Review current processes and identify continuous business opportunities
- Attend Commonwealth and internal/external audits
- Provide leadership and inspirational management to all team members and drive the team to deliver contracted services
- Manage site and team compliance against the relevant Thales and customer prescribed standards and processes
- Monitor monthly KPIs and create quarterly performance report
7
Responsibilities For Business Performance Manager, Auckland Resume
- Develop and/or implement leading practice processes and standard work for business planning and performance monitoring and analysis, financial modelling, and value realization post implementation
- Lead the financial modelling activity for strategic productivity opportunities and initiatives using a range of modelling and scenario-building tools, ensuring rigorous testing of assumptions and risks to aid high quality decision-making by the leadership team
- Work closely with Finance, Supply Chain and Manufacturing to identify insights and provide financial modelling of emerging productivity opportunities
- Design and deliver ad hoc performance reporting and analytics for a range of business requirements focused on the key value drivers in the enterprise
- Draw reliable and timely financial and non-financial data and information together from a range of sources and provide thorough analysis, insights and options to enable sound business decisions
- Contribute broadly to strategic and operational priorities, discussions and decisions as a member of the Manufacturing Leadership Team and drive collaboration and sharing of best practices
- Lead, coordinate, and execute global target setting process
8
Responsibilities For Business Performance Manager Resume
- Coaches and develops direct reports towards their fullest potential
- Actively participate in or lead site- or enterprise-wide programs, initiatives and projects
- Provide or facilitate plant tours to important visitor groups
- Work closely with hub management team to analyze critical business practices, identify efficiencies attainable through process alignment and/or improvement
- Track, measure and evaluate energy hub’s performance with emphasis on KPIs defined by customer and hub management
- Identify and collaborate with appropriate resources to ensure successful implementation of improvement initiatives
- Work collaboratively with the management team to develop the parameters and requirements for effective business operations including process standardization, process improvements
- Advise management on key issues facing implementation & recommends solutions
9
Responsibilities For Business Performance Senior Manager Resume
- Ensure LEAN benefit results are achieved by the energy hubs
- Review outputs of initiatives & ensures alignment with global hub strategy
- Manage the operational excellence initiatives by providing guidance and direction in the delivery and achievement of department and company goals and objectives from conception through implementation
- Develop organization, technical process, and program strategies that optimize performance and efficiencies of the energy sector
- Create work instructions, carrier scorecards, forecasting models, shipper selection decision support tools, procedure manuals, business process designs, training material and presentations as needed
- Drive energy performance standardization enhancements at a regional and global level
- Monitor and verify the integrity of the data to be reported
- Work on special projects related to company performance and productivity improvements
- Focus on strategic thought leadership, including managing Account Development portfolios, targeting methodologies, incentive plans and scorecards/KPIs, Rules of Engagement and sales force effectiveness against business objectives
10
Responsibilities For Business Performance Improvement Manager Resume
- Design and deliver insightful deep dive analyses to measure performance and support decision making at all levels
- Build strong relationships with US Client Group Small and Middle Market Phone based Account Development teams and other key business partners to understand business objectives and challenges in order to become a trusted thought partner
- Leads Amgen's Full Potential (AFP) Transformation Capability, Tool Support, Coaching and Application by developing strong skills in application and facilitation of AFP methodology and tools
- Provides cross-functional initiative support and works with teams to solve business problems
- Provides valuation and validation via business case support for teams to value ideas, options and investments (validation of results realized, methodology used, and long-term sustainability of improvements)
- Evaluating the performance of the Contract Logistics businesses in the regions/clusters/countries based on operational and financial performance and quality KPI
- Monitoring turnaround plans of CL sites with optimization potential and helping the CL sites to get back on track by aligning reengineering programs or adapting scopes and business plans
- Reviewing, assessing, monitoring and reporting global and regional CL investment applications from a product perspective with consideration of the existing and applicable approval framework
- Develop tools, systems and processes which enhance visibility of financial and operational performance at site and customer level
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