Catering Coordinator Resume Sample
Clementine D'Amore
25153 Nina Bypass,
San Francisco,
CA
+1 (555) 757 9293
Work Experience
Senior Catering Coordinator
02/2018
-
PRESENT
Los Angeles, CA
- Distributes BEO’s to client/customer for review and signed approval. Each booking is to have a signed BEO in each file
- Distributes all information gathered on meetings, banquets and special events to operations staff at least five (5) days in advance of the group’s arrival
- Greet the on-site contact, and inspects all meeting/banquet space before the start of the event ensuring that the room has been set-up properly, in accordance with the BEO’s, and takes measures to adjust/correct before group’s arrival in the absence of Catering Managers
- Coordinators are responsible for answering their assigned manager’s phone and the general department phone; this is a crucial function of the position
- Hotel sales background necessary with banquet and/or F&B experience an asset
- Positive open mined, team player who can multi-task and handle the pressure of a short lead time booking window
- Strong working knowledge of OPERA, Windows and MS Office (Word/Excel); Property Manager an asset
Catering Coordinator
06/2012
-
11/2017
San Francisco, CA
- Oversees all aspects of third-party catered events and warming kitchen operations
- Assists Catering Coordinator and Catering Manager with planning and organizing, actual set-up, service and break down of events
- Assists with promoting department during interaction with all clients
- Is able to answer questions and sets an example of good customer service while dealing with all clients
- Attends weekly staff and catering meetings
- Assists in scheduling student workers
- Helps control inventory
- Has working knowledge of how and where equipment and product are used and stored
- Assists in keeping areas stocked and cleaned
Assistant Catering Coordinator
03/2006
-
03/2012
Philadelphia, PA
- Keyboarding speed of 50 wpm
- Professional presentation with excellent communication skills (both verbal and written)
- Act as a liaison between the Sales department and the Banquet’s department
- Coordinates with all departments to ensure client’s needs are met
- Answers telephone and responds to caller inquiries by speaking in a clear and pleasant manner. Exercises decision making skills to direct caller’s request(s). Accurately records messages for staff and distributes the written messages to the staff members in a timely manner
- Organizes, files and retrieves documents in appropriate binders in order to maintain essential records used in the department’s operations
- Trains and supervises staff providing guidance and leadership
Education
Iowa State University
2002 - 2006
Bachelor's Degree in Rest
Professional Skills
- Excellent verbal and written communication skills, with superior customer service skills are required
- Instill a “guest services” attitude in all catering employees and demonstrate strong team building skills
- Strong judgement, dependability/adaptability, flexibility, planning/organizing, coaching and delegation skills
- · Excellent organizational, leadership, and problem solving skills
- Skill in time management with demonstrated ability to plan, coordinate, prioritize, and effectivity execute multiple tasks, and meet established deadlines
- Excellent communication, customer service and teamwork skills
- Strong sales skills, leadership abilities, sound judgment and knowledge of banquet operations
How to write Catering Coordinator Resume
Catering Coordinator role is responsible for customer, basic, organizational, training, catering, computer, design, purchasing, reporting, payroll.
To write great resume for catering coordinator job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Catering Coordinator Resume
The section contact information is important in your catering coordinator resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Catering Coordinator Resume
The section work experience is an essential part of your catering coordinator resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous catering coordinator responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular catering coordinator position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Catering Coordinator resume experience can include:
- Responsible to assign weekly tasks to student workers, including restocking and organizing catering storage areas, cleaning and minor maintenance of equipment, etc
- Intermediate to advanced computer skills (experience with Fosse systems)
- Basic knowledge of mathematics and calculator skills to prepare mathematical calculations without error
- Effectively deal with internal and external guests
- Basic English language skills sufficient to fully comprehend job assignments
- Previous F & B catering event experience required, preferably in an upscale hotel/resort/wedding market
Education on a Catering Coordinator Resume
Make sure to make education a priority on your catering coordinator resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your catering coordinator experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Catering Coordinator Resume
When listing skills on your catering coordinator resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical catering coordinator skills:
- Demonstrates the interpersonal skills necessary to interact effectively with customers, food service team, and vendors
- Excellent customer service, organizational and follow up skills
- Organization, attention to detail, ability to multi-task and strong communication skills
- Treats all customers with respect, exhibits good customer service skills, and focuses on product and service quality.
- Possesses excellent interpersonal and customer service skills
- · Strong communication and people management skills
List of Typical Experience For a Catering Coordinator Resume
1
Experience For Sales & Catering Coordinator Resume
- Assist in tracking Catering revenue by sorting banquet checks from prior day’s events and distributing to appropriate manager
- Assist the Director of Catering in the administratinve functions required for effective managerment of the Catering Dept
- Provides daily administrative support with a strong emphasis on typing internal BEO’s, as well as proposals, compiling reports, etc
- Previous Catering administrative experience in a fast paced Sales/Catering operation, preferably within hospitality/hotel environment
- A good working knowledge of all MS systems; Word, PowerPoint, Excel and Publisher are required
- Orders linens and paper goods for all catered events
- To develop a good knowledge of Opera Sales & Catering & PMS systems and adhere to Marriott standards in order to be able to assist the team
- Compiling necessary items, setup, serving and cleanup for catered events. Maintenance, organization and cleanliness of catering areas
- Inputting and printing daily packets for distribution to students, catering director, and the kitchen
2
Experience For Assistant Catering Coordinator Resume
- Taking, producing and delivering orders
- Answering phones and responding to client inquiries in a timely and efficient manner
- Confirming upcoming events with clients and post-event follow-up when necessary
- Setting up and attending meetings with clients to provide menu information and take event information
- Acting as main contact and producing banquet event orders for internal clients (Human Resources, Executive Office etc.).
3
Experience For Senior Catering Coordinator Resume
- Working knowledge of catering sales systems such as Delphi
- Assisting with back of house services when necessary
- Working knowledge of Delphi is ideal
- Creating Event orders for internal events
- Communicating promptly with clients via email
- Training materials for classes (supplies, pens, pads, water bottles)
- Responsible for setting up events at different catering sites, which includes transporting equipment and product in the Banquet catering van
4
Experience For Retail & Catering Coordinator Resume
- Assists the Catering Manager in planning and updating catering menus and services
- Assist Sales and Catering Managers with processing bookings, group resumes, rooming lists and billing arrangements
- Periodically assist with front of house operations including greeting and directing guests, manning hospitality desks
- Work with Administrative Assistants in maintaining file room and proper stocking of Catering Marketing Collateral
- Assist the sales and catering teams via incoming phone calls, email inquiries, or internal referrals with the purpose of converting the lead to a sale
- Supports Catering Manager at client meetings in determining floor plans, rentals and staffing
- 20) Maintain an overall understanding of the Catering & Conference office’s operations pertaining to each individual’s responsibilities
- Ensure Phone coverage and book events, selecting and costing menu items and pricing as needed
- Ensures each Catering file is complete/accurate and submits to Accounting for final billing (Daily)
5
Experience For Catering Coordinator Vi-west Lafayette Resume
- Answer phones and field catering sales inquiries routing to appropriate Sales Manager for handling
- Ensures that all filing systems are maintained according to specifications (Convention and Catering)
- Handle small bookings arriving within a 72 hour time period and service accordingly from blocking space, contracts to meeting completion
- Provide the setup and timely clearing of catering in designated meeting rooms
- Ensures that all filing systems are maintained according to department specifications (Catering and Conference Services Managers)
- Responsible for assisting Catering and Convention Services Managers during execution of events
- Perform frequent reaching, stooping and lifting of up to forty pounds
- Responsible for faxing, emailing and mailing of client information
- Assist the catering department with the counting, receiving, and distribution of inventory
6
Experience For Banquet Catering Coordinator Resume
- Assists in caring for everyday or seasonal catering equipment
- Qualify incoming inquiries and direct to appropriate personnel within the Sales and Catering department
- Assist Sales/Catering Managers with producing merged contracts, data entry, and various tasks as needed
- Meet with Catering Manager and the Food and Beverage Team as needed to review upcoming functions
- Provide support for the Sales and Catering Department by inputting details, BEO's, diagrams, contracts, etc. into Opera
- Ensure site inspections are conducted in a methodical fashion adhering to the core standards of the department and following the EAME guidelines
7
Experience For Administrative Assistant Catering Coordinator Resume
- Thorough understanding of banquet procedures, beverage, and meeting room set-ups, audio-visual and telecommunications needs
- Maintains appropriate sanitation levels in the work area in compliance with the food code (proper labelling, FIFO and hand washing)
- Checks in with meeting/banquet planner periodically throughout the event to gauge needs and satisfaction in the absence of the Catering Director
- The ability to answer telephone and use the radio system according to Hotel Irvine standards and act as a liaison between callers and the Catering Managers
- Complete distribution of Catering correspondence to the resort operating departments as required, such as amenity cards, resumes and banquet events orders
- Maintain an inventory of all standard department supplies and printed materials, including but not limited to wedding packets and special menu cards
- Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers
8
Experience For Seasonal Catering Coordinator Resume
- Responsible for client correspondence when sending rooming list, proposal, BEO’s etc
- Details each group’s catering needs that include but is not limited to: menu planning, meal, time, and room set up
- Able to assist clients with inquiries in absence of Sales Managers - checking availability and quoting preliminary rates
- Responsible for developing and maintaining relations with clients, vendors and suppliers
- Coordinates accounting and billing process for all events and lounges.
- Responsible for ensuring proper presentation, portion control, and maintenance of proper serving temperatures – follows HACCP standards
- Responds to telephone inquiries by determining client's needs and specifications for referral to Catering and Conference Services managers
- Responsible for producing all hotel parking and restaurant vouchers and amenities
9
Experience For Production Catering Coordinator Resume
- Special projects as assigned by the Director of Sales and Marketing/Director of Catering and Conference Services
- Responsible for sending weekly rooming list updates
- Ensures daily BEO’s are distributed promptly and accurately to appropriate Departments; Booking in house meetings and training seminars
- Qualifies catering inquiries and forwards on to the appropriate Catering Manager, Conference Services Manager or Director
- Establish and maintain appropriate filing system on existing accounts
- Design and coordinate printing of Catering menus and promotional material
- Phone Coverage as well as taking inquiries, assigning to CM's as per market segment,
- Moderate standing and walking throughout shift
- Meet with clients and conduct presentations regarding the catering program and its services
10
Experience For Catering Coordinator & Event Supervisor Resume
- Develop catering menus to include the costing out of catered events
- Qualify all inquiries with a completed event inquiry form before turning them over to DOC and CSM. Do not quote pricing unless otherwise stated by DOC
- Work closely with the Catering Coordinator to monitor orders and food preparation for all catering venues
- Oversee the setup/teardown of all catering venues before, during, and after an event
- Work directly with Director of Operations on establishing a catering budget
- Establish a high standard of sanitation in all catering venues and train all catering employees to do so as well
- One to three years of event planning, university setting desirable
- Qualify incoming catering and sales/inquiries and leads and distribute to the appropriate manager
List of Typical Skills For a Catering Coordinator Resume
1
Skills For Sales & Catering Coordinator Resume
- Effectively organize, prioritize, plan workload and direct cooks and general cafeteria employees
- · Prior experience in foodservice, restaurants, or catering required
- Experience in the Hospitality industry- including supervisory experience
- Prior experience with Microsoft Office applications including Word, Excel, PowerPoint and Outlook required
- Type at least 50wpm; proficient PC computer skills
- Creative and service oriented with the ability to communicate effectively (verbal and written)
- Prior experience with luxury hotel/event service standards and execution helpful
2
Skills For Assistant Catering Coordinator Resume
- Catering sales, event planning and/or other culinary experience
- Two years of experience in catering services, food services, hospitality management, event planning, event scheduling or event management
- Maintains catering calendar by confirming all catered functions 1 week prior to event regarding menu, cost and count.
- Experience using and updating a database
- Coordinate the daily catering details for WWT events, corporate meetings and provide a responsive and pleasant catering experience to clients
- Experience in Catering Department in a similar luxury Hotel environment
- Pecial event planning or coordination experience in a Hotel, Conference Center or Banquet Site
3
Skills For Senior Catering Coordinator Resume
- Previous hotel experience, specifically Banquets, Catering or Sales an asset
- Food service merchandising experience required; ability to attractively assemble food party trays
- Responsible for insuring that all contracts are signed, money is received and BEO’s are signed prior to all events
- Experience in catering food production
- Work under shifting priorities and timelines
- Sales & Catering software experience a definite asset
- Valid driver’s license, reliable transportation, and state required auto insurance coverage
- Qualifications and Technical Experience
4
Skills For Retail & Catering Coordinator Resume
- One year experience in banquets and/or food and beverage outlet an asset
- Valid Arizona driver’s license with proof of insurance and provide own vehicle for travel
- Pass a background check, have a valid driver's license and reliable transportation
- Related experience required
- Experience with automated food management systems such as FoodPro or FMS
- Valid driver’s license a requirement
5
Skills For Catering Coordinator Vi-west Lafayette Resume
- Multi task and prioritize to provide direction
- Knowledge of and experience with Delphi/Opera systems helpful
- Previous supervisory or leadership experience
- Develop and build strong working team relationship within the department and interdepartmentally
- Development of strategic plans to ensure efficient and effective catering execution
6
Skills For Banquet Catering Coordinator Resume
- Be well versed in policies and procedures and provide excellent customer service while adhering to those policies
- Organizing social and corporate events, identifying the best catering options and implementing the follow-up of all catering orders
- Maintaining weekly reporting of all definite, tentative (inquiries), lost business, etc.(Revenue Tracking)
- Providing support to the Catering Team through helping to create contracts, event orders and creative menus
- Storing & uploading all documentation in a shared location and maintain filing system for all events
- Servicing rooms only bookings – rooming lists, resumes, billing etc
- Answering and forwarding of telephone calls and taking messages
7
Skills For Administrative Assistant Catering Coordinator Resume
- Collating marketing packets and mailing as requested
- Updating departmental calendar. Creating inter-departmental communications as directed by Catering Director and Manager
- Working knowledge of catering sales system such as Daylight
- Creating meeting space diagrams
- Entering and altering reservations
8
Skills For Seasonal Catering Coordinator Resume
- Greeting/Interacting with Guests
- Maintaining client mailing list
- Assisting with change sheets, miscellaneous debit charges, department mailings, etc. Ordering rental items, etc., from vendors
- Submitting requests to reservations for sleeping rooms
- Maintaining appointment schedule for DOC
9
Skills For Production Catering Coordinator Resume
- Receiving COI’s from clients before events
- Establishing rapport with Hotel clients and functions as liaison
- Updating guarantee counts and minor BEO updates
- Filing, data entry, record review, and maintenance
- Booking of Internal events in Opera and issue of BEOs
- Rooming list upload for group bookings
- Compiling of Banquet Event Orders in Microsoft Word
- Communicating with The Abbey Resort managers and staff to coordinate and document functions
10
Skills For Catering Coordinator & Event Supervisor Resume
- Creating accounts, bookings and events in Delphi
- Copying packets for coordination meetings
- Working knowledge of hotel operations an asset
- Updating Inquiry Log
- Standing and walking 100% of time in a fast paced and busy environment on event days
- Ordering stationary and other supplies for the department
- Responsible for all accounting for Catering Dept. This includes obtaining and managing deposits and payments on time, billing to clients, refunds, etc
- Coordinate relationships with catering vendors — including menu development, ordering, invoicing, and returning of service items post-event
- General office organization and cleanliness. Including filing, maintaining office supplies, printing labels for files, etc
List of Typical Responsibilities For a Catering Coordinator Resume
1
Responsibilities For Sales & Catering Coordinator Resume
- Prior guest services experience required, preferably in a hotel or restaurant environment
- Valid California Drivers License, Good Driving Record and eligible to be covered under Hospital Insurance
- Results oriented, positive, service driven with a sense of urgency and an ability to prioritize
- Embrace Aramark standards and SOP’s with the client’s interests as a priority
- 2 – 3 years’ supervisory experience
- Experience in hospitality and food service is an asset
- Demonstrates proficiency with recipes, recipe development, and standard kitchen equipment
2
Responsibilities For Assistant Catering Coordinator Resume
- Experience in large quantity food preparation/production
- Prioritizes multiple department tasks and projects to ensure they are completed in the required time frame.
- Two to three years of food and beverage experience in the hospitality, catering, and/or hotel industries
- Experience working with high-level clientele in a professional corporate environment
- Work with the Revenue Team to maximize revenues and practice good yield management strategies
- Results oriented, positive, service driven with a sense of urgency and ability to prioritize, and work well with deadlines
- Well-organized, with a strong eye for detail
- Delivers excellent customer service at all times and communicates in a professional and courteous manner with guests, hospital staff and coworkers
- Operate in a multi-task environment
3
Responsibilities For Senior Catering Coordinator Resume
- Tasting Preparation: Printing the requested menu, print floor plan, print current estimate, confirm space and chef availability
- Maintaining banquet menus in SalesPro
- Creating Floor plans for events,
- Producing Client materials such as place cards, menus, food station cards, etc.
- Maintaining site schedule, as well as the creation of custom amenity bags and site kits,
4
Responsibilities For Retail & Catering Coordinator Resume
- Running daily reports (post as, daily events, change log, etc.) for operational teams,
- Catering Forecast and Budget
- Creating menu cards for each event, along with labels for box lunch items
- Ordering and managing inventory through Sysco, as well as managing the coffee program
- Answer all incoming calls in a friendly and efficient manner. Provide guests with the requested information concerning the city and the hotel and its services
5
Responsibilities For Catering Coordinator Vi-west Lafayette Resume
- Create BEOs, attend tasting with the Catering Mangers and go on site inspections
- Develop professional sales/catering presentation materials, with guidance and utilizing available resources
- Turnovers, sending countersigned, sending secure pay
- Creative individual with a natural flair for producing aesthetically pleasing documents
- Display a naturally hospitable demeanor, work well with others and enjoy working with and helping people
- Contacts customers face-to-face, by telephone and/or email, to confirm, coordinate, and update details for scheduled catering activities
- Coordinates with Conventions and Catering department as well as Food and Beverage department to ensure specified arrangements are carried out as planned
- Attends trade shows, wedding shows, etc. as assigned
6
Responsibilities For Banquet Catering Coordinator Resume
- Book and Service In-House meetings requiring function space
- Handle all Outside Catering & Box Lunch enquiries and service through appropriate F&B departments
- Assist in answering questions clients have about their events
- Produce monthly inventory sheets for Accounting
- Enter inventory counts and print for Chef and Catering director to review
- Attends Catering meetings on a weekly basis
- If necessary daily update of Catering and Kitchen boards
- The ability to qualify a lead and pass it on to the correct Sales or Catering Manager
- Attends trade shows, wedding shows, and other events as assigned
7
Responsibilities For Administrative Assistant Catering Coordinator Resume
- Maintain and organize sales promotion materials for Catering team
- Assist Catering team with mailings, promotions and file maintenance
- Daily logging and distribution of definite and tentative bookings, cancellations, and revaluation’s
- Answer all incoming phone calls and pre-qualify leads in a timely and professional manner
- Manage and update group rooming lists, event orders and resumes
- Create and maintain all filing systems and back up files for records, reports, and documents
- Participate in local networking organizations, community, and industry events as assigned
8
Responsibilities For Seasonal Catering Coordinator Resume
- Prepare accurate written correspondence including letters, contracts, reports, banquet event orders, schedule of events, printed menus, and e-mails
- Maintain the various Catering file systems, both electronic and paper
- Coordinates catering/convention events when groups are on property
- Coordinates all in-house booking requests, placement in Delphi and preparation of event orders
- Establishes rapport with catering/convention service clients and functions as her/his liaison
9
Responsibilities For Production Catering Coordinator Resume
- Type menu proposals created by Catering Manager
- Record deposits, forward checks to Accounting to post to master accounts/files
- Coordinate daily and weekly catering meetings
- Create appropriate signs for hotel meeting rooms
- Initiate contact with new inquiries, book space, send contracts, create BEO’s, book pre-con meetings, finalize billing based on contracted agreement
10
Responsibilities For Catering Coordinator & Event Supervisor Resume
- Prepare drafts of contracts and proposals for clients, collection of payments and communication with accounting
- Create various reports using data from various programs
- Responsible for Special projects as assigned by Director of Catering and Convention Services
- Assist with payment collection and tracking methods of payment
- Update banquet and catering menus as requested
- Assists daily operations of the catering department
- Shows care when using University equipment and instructs students to do the same
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