Catering Manager Resume Sample
Claud Predovic
853 Celine Crescent,
Detroit,
MI
+1 (555) 774 6927
Work Experience
Catering Manager
09/2017
-
PRESENT
Los Angeles, CA
- Develop menus and agendas, ensure BEO’s are issued, and complete all pertinent correspondence with outside vendors to finalize programs
- Ensures that contracts, menus, letters and reports are completed according to Pyramid’s standards and policies
- Comply with Four Seasons’ Work Rules and Standards of Conduct
- Previous catering sales and/or banquet assistant manager/captain experience
- Work long and irregular hours, weekends and evenings
- Delphi Sales and Catering Computer Software, MS Word, Excel, and ability to use e-mail and the Internet
- Develop and monitor key performance indicators for any menu or promotion and evaluate impact to company’s sales, traffic, and profitability goals
- Relationship building - Internal and External
- Sales building skills
Senior Catering Manager
04/2014
-
06/2017
Phoenix, AZ
- Business planning and financial responsibility
- Experience in sales and catering management software
- High-energy, self-accountability with with strong organizational skills
- Strong knowledge of restaurant/hospitality operations
- Develops and manages hourly employees
- Adheres to EEO and AA policies
- Have at least three years’ experience in banqueting, catering and/or food service
- Coordinate with Chaplains to schedule the use of Estes Park Center’s indoor and outdoor chapels
- Develop standardized floor plans to give guest a clear understanding of the facilities’ layout
Sales & Catering Manager
01/2007
-
11/2013
Boston, MA
- Possess a valid, USA state issued driver’s license, an acceptable driving record, and comply with YMCA driving rules to be approved to operate YMCA vehicles
- O Requires at least 2 years of experience and prior experience in a management role
- Attaining maximum revenue levels through various sales processes, including the direct solicitation of Wedding and Social events and conducting property tours to prospective clients with approval of the Director
- Coordinating Wedding and Social functions by ascertaining detailed information regarding all aspects of the event, publishing detailed contracts and advising the client during the planning process to ensure a successful experience with approval of the Director
- Assisting with the setup of all Catering events by procuring necessary props, floral, costumes, entertainment, etc. for these events
- Assisting the Director in the planning process, installation, and other facets of departmental projects to include, but not limited to, Holiday events, and Resort sponsored events
- Assisting to ensure the overall success of wedding and social functions
Education
Georgia State University
2001 - 2006
Bachelor's Degree in Hospitality Related Field
Professional Skills
- Perform daily telephone and e-mail solicitations to new and potential social customers. Actively respond to leads via the wedding website as well as working with Destination and local wedding planners and vendors for referral business
- Develop new wedding opportunities by mapping specific business and buying tendencies. Create wedding profile for each event; maintain organized and professional plan for correspondence and follow up
- Supervisory experience required, with strong leadership skills
- Strong leadership and motivating skills including the ability to build string relationships with customers and staff
- Strong interpersonal and people management skills including team working and negotiation.
- Strong interpersonal, organizational and administrative skills including the use of Windows packages, such as Word, Excel, Powerpoint and Lotus notes
- Demonstrated ability and skills with supervision of entry level staff
How to write Catering Manager Resume
Catering Manager role is responsible for leadership, training, advanced, interpersonal, reporting, computer, customer, database, retail, credit.
To write great resume for catering manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Catering Manager Resume
The section contact information is important in your catering manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Catering Manager Resume
The section work experience is an essential part of your catering manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous catering manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular catering manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Catering Manager resume experience can include:
- Strong computer skills and interpersonal skills are essential in this role
- Proven ability to plan and organize events effectively with an acute sense of detail
- Multi-task as well as excellent customer service skills required
- Good Culinary skills and expertise
- Training skills - Advanced
- Experience in the Hospitality industry- including supervisory experience
Education on a Catering Manager Resume
Make sure to make education a priority on your catering manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your catering manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Catering Manager Resume
When listing skills on your catering manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical catering manager skills:
- Demonstrated experience in budgeting, P&L, labor and sales forecasting and reporting
- Experience working in a Conference Services & Catering/or Sales Department is required; experience in a manager capacity is an asset
- Have computer skills to include word processing, spreadsheet, and familiarity with brand specific property Management System(s)
- Proven work experience as a Catering Manager or hospitality manager or similar role
- Operationally savvy industry professional with demonstrated leadership in managing people, events and the overall guest experience
- Respond effectively to continuously changing demands
List of Typical Experience For a Catering Manager Resume
1
Experience For Senior Catering Manager Resume
- Strong planning and organisational skills and proven experience in collaborative and consultative processes at a professional level
- Ensure job instructions are clearly understood so that tasks are completed effectively to the client’s satisfaction
- Proven customer service experience as a manager
- Experience in assisting catered events in large scale corporate setting
- Experience coordinating events and/ or running banquets
2
Experience For Assistant Catering Manager Resume
- To have a strong positive working relationship with all F&B Division Managers
- Experience directly related to hotel catering and conference services
- Join a cohesive team with a singular focus on building the quintessential guest experience
- Demonstrate your unique personality and service style while achieving the brand standards that make us Four Seasons
- Previous cash-handling and reconciliation experience
- Solid understanding of contract management, quality management systems and continuous improvement principles
3
Experience For Sales & Catering Manager Resume
- Have a strong track record of meeting deadlines with excellence
- A relevant Management qualification and/or substantial experience in facilities/catering services
- Experience of managing budgets and profit and loss accounts
- Experience of working in the NHS (Desirable)
- Able to prioritise significant workloads and resource them in response to changing demands and requirements
- Previous large format Catering experience
4
Experience For Events & Catering Manager Resume
- Previous Food & Beverage and/or Banquet experience is an asset
- Maintain strong relationships with our Internal Clients and Sponsors
- Establishes strong rapport with planners and brides/grooms
- Conducts in-house tours for clients prior to event
- Good influencer & calm persona
5
Experience For National Private Dining & Catering Manager Resume
- At least two years similar work experience
- To continually strive to exceed our Guest’s expectations and to create memories for guests and staff as the best mountain experience again and again
- Interviewing, hiring, training, scheduling and supervising banquet staff
- Wedding and Social Events coordination including communicating with various departments regarding event details to ensure successful completion of the events
- Supervising, scheduling, training and developing staff
- Assisting with Marketing Tactics in regard to Wedding Market
- Identifying key talent, recruiting, staffing
- Working knowledge of Sales & Catering, Property Manager, and Microsoft Office applications is required
- Managing and inputting employee hours and gratuities
6
Experience For Wedding & Catering Manager Resume
- Forecasting wedding and group revenues
- Meeting and event planning knowledge an asset
- Working knowledge of management, resource planning or administration
- Working knowledge of monthly forecasting
- Communicating professionally with clients and staff
- Outstanding customer service with a committment to go above and beyond
- Working knowledge of Delphi/Daylight, Word and Excel
- Working knowledge of Microsoft Office, Excel, Delphi.fdc and Socialtables
7
Experience For Banquet / Catering Manager Resume
- Working knowledge of concepts, practices and procedures and ability to use in varied situations
- Responsible for purchasing, receiving, scheduling and managing service activities in compliance with Aramark Healthcare and client service systems
- Assists with serving food to guests, washing, packing dishes, and utensils for removal to catering establishments
- Clerical functions including: answering telephones, taking messages
- Block time in Catering calendar book for scheduling / ordering entrée, florals, ect
- Cash handling procedures. Frequently utilizes cash handling procedures based on events involving cash sales
8
Experience For Catering Manager, Kansas Speedway Resume
- Serve as a manager on duty for assigned events, overseeing execution of all catering and event details and troubleshooting as needed
- Provide staff training to ensure implementation of safety, service standards and licensing requirements are met and ensure training is completed by deadlines
- Work early morning and/or late evening schedules with varying frequency
- Actively solicit new business and respond to inquiries with the intention of confirming profitable catering business and achieving Quarterly Sales Goals
- Uphold Classic Fare Catering standards through training and taking part in program updates offered by Head Office
9
Experience For Outside Catering Manager Resume
- Uphold catering standards through training and taking part in program updates offered through Corporate programs
- Greet all meeting planners in the morning to ensure meeting rooms are set to specifications
- To support the Operations Manager in the safe and efficient operation of the Catering and Cleaning department, including supervisory management of all staff
- Develop and execute a structured catering sales strategy, including targeting community and holiday events
- The Banquet Manager is responsible for supervision and support in planning catering events of varying sizes and levels at the Coliseum
- Hosts prospective clients visiting the hotel to include customer entertainment such as dining in hotel restaurants and accompanying to shows
- Note in Catering calendar special client needs requiring outside resources within notes area of scheduled function
- Responds promptly and professionally to customer throughout the planning process and creates written communication confirming details
- Serves as the lead sales associate representing Ohio University Catering
10
Experience For Catering Manager, Homestead Resume
- Establishes all catering menus and stays current with catering and menu trends
- Ensures all laws, licensing requirements and policies are met regarding the sale of alcoholic beverages
- Additional responsibilities include the reporting of operating statements, reports, and operational budgets, and review of the collection of receivables
- Organize, plan and assist in executing events including fundraisers, annual events, Christmas parties and small to medium size conferences
- Maximize Centerplate's catering revenues and operational excellence through oversight of systems and policies related to catering operations
List of Typical Skills For a Catering Manager Resume
1
Skills For Senior Catering Manager Resume
- Excellent verbal and written communication skills and strong computer skills are essential in this role
- Proficient ability in negotiations and excellent public relations skills
- Strong leadership skills to manage and motivate a team
- Demonstrate professional conduct and interpersonal communication skills with the public, vendors, and other culinary professionals
- Strong written and verbal communication as well as oral presentation skills
- Effective crisis management skills
- Strong knowledge of how catering events operate, buffet service, high-end cocktail events and plated table service
- Previous proven experience in food and beverage selling
2
Skills For Assistant Catering Manager Resume
- Effectively present information and respond to questions from Chair/Dean, faculty, committees, suppliers, members, and employees
- Superb customer service and collaboration skills
- Advanced interpersonal and influential skills
- Check the availability of banquet space as well as effectively booking the banquet facilities
- Effectively develop and mentor supervisory staff and employees to ensure all departmental standards and goals are understood and met
- Strong catering and events experience
- Efficiently & effectively communicate clients’ needs and expectations
- Food service skills - Advanced
3
Skills For Sales & Catering Manager Resume
- Customer relations skills - Advanced
- Managerial skills - Advanced
- Administration/Organizational skills - Advanced
- Possess industry-specific knowledge and technical skills
- Lead effectively in a diverse, variable event-driven schedule, and fast-paced environments
- Knowledge - Requires broad management and leadership knowledge. Specialized knowledge and skills within specific areas of responsibility
- Ensuring excellent guest service that exceeds expectations with a respect for quality and careful attention to service and details
- Cooking experience is required
4
Skills For Events & Catering Manager Resume
- Teaching experience as kitchen lead
- Teaching experience within educational environment
- Experience in event planning, catering, sales, wedding planning, or a related field
- Human Resource experience including hiring, training, mentoring and development
- Experience with catering sales, planning, coordination, set up, staffing, special ordering and execution of events required
- Operational experience within Conference, Event Planning, Catering or Hotel/Banquet setting is required
- Solid understanding and working knowledge of the hospitality industry
- Experience with managing a large staff & team building
5
Skills For National Private Dining & Catering Manager Resume
- Communicate all complete and accurate changes with hotel supporting departments prior to and during events
- Experience of managing provision of catering services
- The ability to manage in an environment with focus on client service, entrepreneurship and building and growing a strong business
- Reviews all billings prior to submitting for processing
- Experience managing high volume catering is required
- Previous experience of managing approx 9 people
- Plan, Control and co-ordinate the effective utilisation of staff whilst maintaining the culture, traditions and ethos of military events
- Proven track record of sales achievements through prospecting and solicitation
- Impeccable appearance and a passion for delivering excellent service
6
Skills For Wedding & Catering Manager Resume
- Catering sales/hotel sales experience required
- Previous catering experience is required
- Experience in catering and/or food service supervision is required
- Foodservice / catering experience
- Strong knowledge of all catering equipment and usage
- Experience in Banquets and Catering within a resort environment
7
Skills For Banquet / Catering Manager Resume
- Catering/Banquets/Convention Services experience
- Events/catering experience
- Catering/Banquets experience in a similar environment
- Strong working knowledge Microsoft Office
- Catering/Banquet experience in a similar environment
- : 5+ experience working in the culinary field
8
Skills For Catering Manager, Kansas Speedway Resume
- Assist in building strong relations with other hotel departments, employees, and outside agencies and vendors
- Maintain solid and open communication with all hotel operating departments
- Practical Experience in Large Scale Catering
- Experience in a hospitality management environment (preferably in an off-premise catering environment)
- Develop strong working relationships with the Group Sales team and become mail liaison for F&B division with Group Sales
9
Skills For Outside Catering Manager Resume
- Catering experience at a major convention hotel
- Experience handling large convention groups of 1,000 people or more
- Previous experience of budget management
- Build strong business relationships in order to work closely with internal business partners and third party vendors
- Experience in guest centric environment where feedback is welcome and changes made accordingly
- At least two to three years’ experience in a similar role within five star luxury environment
- Experience acting as a main contact for customers and clients preferably in a food service, grocery or retail setting
10
Skills For Catering Manager, Homestead Resume
- Experience preparing and managing a budget
- Min. 3 years experience in hotel Catering sales
- Six years’ experience in both catering and Kitchen operations
- Experience in catering operations
- Previous management experience within a convention center, sports venue, or upscale catering environment
- Two to four years of previous catering and/or banquet assistant manager/captain experience
List of Typical Responsibilities For a Catering Manager Resume
1
Responsibilities For Senior Catering Manager Resume
- Exceptional and proven customer service skills
- Strong organizational & time management skills and attention to detail
- Strong computer skills - MS Office
- Demonstrated experience in creating catering looks, sourcing new products and researching small wares purchases
- Effectively engage senior management and high profile guests
2
Responsibilities For Assistant Catering Manager Resume
- Develop staff skills through training, supervision, and evaluation
- Prior to and throughout the event inspect set-ups for cleanliness, organization, and agreement with client and company standards; rectify any deficiencies
- Maintain excellent client and employee communications to continuously improve the quality of provided services and to resolve problems
- Maintain good customer contact with both external & internal customers
- Experience within an similar role
- Proficiency and experience in computer applications and POS systems
3
Responsibilities For Sales & Catering Manager Resume
- Experience with audio visual set up and operation
- Demonstrated ability to utilize a computer and applicable software (Word, Excel), standard business machines such as a cash register, credit card machine
- Effective and proactive communication to external and internal clients and work closely with banquet department on operations and event execution
- Strong proficiency in English, Arabic and preferably French
- Working very closely with Assistant Director, Catering in ensuring that the following is done
- Contracting and execution of Local & Social Catering events with an attendance of less than 300 for evening events, and less than 400 for daytime events
- Communicating with all the stakeholders to proactively respond to guest needs including building managers, custodial staff and support staff
4
Responsibilities For Events & Catering Manager Resume
- Ensuring compliance with requirements of the recognised Quality Systems at optimum level of cost and performance
- Preparing proposals, contracts and banquet event orders
- Responsible for completing a weekly catering schedule ensuring adequate staff coverage to meet special event needs as well as monitoring labor costs
- Responsible for personnel matters including hiring, training, performance reviews, promotions and disciplinary action up to and including termination
- Knowledge of event budgeting including pre-event costing and post-event costing
5
Responsibilities For National Private Dining & Catering Manager Resume
- Manage the billing process for events by reviewing invoices/contracts for accuracy and approving payment; prepares department and vendor invoices and contracts
- Develop market segments and solicit new customer relationships while maintaining and growing existing relationships
- Significant walking, standing, and bending
- Assist in loading/unloading catering vehicle
- Upholds the highest standard of internal and external customer service at all times contributing positively to GSI Meeting Planner results
6
Responsibilities For Wedding & Catering Manager Resume
- Solicit, negotiate and book new and repeat clients using multiple channels, such as social media, outside calls, and telemarketing
- Directly oversee evaluating and training all location employees
- Provide outstanding customer service, assist in purchasing and inventory control of all food, beverages, supplies and equipment
- Meet with clients to determine catering requirements, floor plans, rentals, staffing for events
- Responsible for customer booking and creating contracts
7
Responsibilities For Banquet / Catering Manager Resume
- Respond to sales inquiries from potential clients and customers seeking sleeping rooms, space, and food and beverage services, etc
- Assist the Catering Department as required in supp.orting the office & all market segments
- Formal training from an accredited Culinary Academy
- Listen to hourly associates’ suggestions for improving how work is done and guests are served. Gain support as needed to act upon suggestions
- Knowledge of culinary concepts and trends; work alongside executive chef proposing creative, versatile menus
- Act as performance manager for dining service employees; includes recognition, progressive discipline, reviews
- Conduct daily service meetings, communicate service and programming for the day
- Serves as liaison with building management, coordinate maintenance and upkeep of physical space
8
Responsibilities For Catering Manager, Kansas Speedway Resume
- Assistance with Residential Dining Program
- Negotiate food and beverage prices, function space, and hotel services within approved departmental booking guidelines
- Adhere to the hotel’s handling and safety policies
- Communicate with team members to execute catering events
- Coordinate and oversee internal and external catering events
- Foster a co-operative team spirit with and between Sales, Banquets, Culinary and Stewarding teams
- Liaise closely with Front Office, Reservations, and Housekeeping in order to ensure that pertinent guest’ arrival details are communicated
- Ensures proper handling of food items to maintain sanitation standards
- Works closely with chefs, and partners with chefs on product development, striving for unique and on-trend items
9
Responsibilities For Outside Catering Manager Resume
- Successfully presents PSC/Levy catering services to guests in a manner that exceeds guest expectations and profitability
- To follow procedures & guidelines that assist in protecting the environment. Refer & refresh the company QSHE policy see notice board
- Management budget and control financial outputs, maintaining accurate and up to date records
- To become a liaison between guest requests and have the responsibility to obtain the goals of catering department
- Estimate future needs for food and labor, kitchen utensils and cleaning products
- Oversee the management of facilities, i.e. checking event bookings and allocation of resources
- Deal with staffing and client issues in a timely manner
- Consults clients as to scope, expectations, setting, menu, collateral entertainment to have a successful and appropriate event within the client’s budget
- Delegates to, and ensure that, the Event Manager coordinates and executes the event within the parameters established by the Catering Event Manager
10
Responsibilities For Catering Manager, Homestead Resume
- Stays abreast of daily catering inside and outside of Wyndham
- Ensures proper storage and care of liquor and bar needs, as well as maintaining inventories of this area
- Conducts training sessions for wait staff, students and bartenders
- Manages catering events inside and outside of Wyndham
- Oversee catering functions and special events for internal and external clients/ groups
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