Clerical Support Resume Sample
Chelsey Ullrich
9067 Daniella Mountain,
Philadelphia,
PA
+1 (555) 163 6707
Work Experience
Clerical Support Specialist
08/2017
-
PRESENT
San Francisco, CA
- The employee is frequently required to sit and use hands
- Tempo is fast-paced with deadlines
- Obtain claims from the Reject Report
- Collect claims from the mailroom
- Sort and distribute incoming mail and faxes
- Pull and sort claim audits by claim processor
- Clerical support for the CRU department and COB department
Clerical Support
02/2015
-
07/2017
San Francisco, CA
- Distribution of daily work to claim staff
- Responsible for entering account numbers into claim system
- Maintain stock of needed department supplies
- Urgent claim pulls
- Perform any other job related instructions as requested, with reasonable accommodation
- Provides administrative support to include but not limited to phone coverage, filing, mail management, data entry, claim or legal assignments, processing customer correspondence, general financial processing activities and other administrative projects as assigned
- Routines are defined and work is managed under close supervision
- Experience with general office equipment (telephone, copier, printer, etc.)
- Mail room - operate postage meter, process and deliver mail and packages, order, stock and inventory mail supplies, maintain daily mail logs
Clerical Support Assoc
09/2010
-
11/2014
Los Angeles, CA
- Facilities - prepare offices for incoming/outgoing customer employees, assist with furniture moving/relocating, empty office shred boxes into large shred bins for weekly shredding by shred company, be attentive to any necessary repairs i.e. lights out etc. and report to the office manager
- Hospitality - prepare beverage set-ups in kitchens to include morning coffee, check the Meeting Room Manager (MRM) system for any beverages set-ups and special requests, assist with food set-ups as necessary, prepare for large events to include floor configurations
- Reception Services - excellent communication skills and phone etiquette, type at least 30 wpm, enter data into the MRM system
- Distribution Services - operate Copier/Printer/Scanner, operate binding machines, intermediate knowledge of Microsoft Office and Outlook
- Customer Service - demonstrate a friendly and cooperative attitude, flexible, adhere to Safety procedures and guidelines, participate in cross-training, take direction
- · Review title commitment for clearance and to assure all items are accounted for including but not limited to updating payoffs, taxes and HOA
- · Address inquiries from client, seller’s agent, buyer’s agents, internal staff and Asset Management Company professionally and in a timely manner
- · Deed Preparation
Education
Strayer University - Tampa East Campus
2005 - 2009
School's Degree in Business
Professional Skills
- Excellent verbal communication skills (experience contacting vendors is strongly desired)
- Have excellent oral, written, listening, and networking communication skills
- Be detail-oriented and possess strong proofreading skills
- Strong oral and written communications and problem solving skills
- Have excellent follow-through and follow-up skills
- Strong organizational skills and ability to multitask in a dynamic environment
- Entering data into a spreadsheet from trucking haul sheets. Some intuition/problem solving skills needed
How to write Clerical Support Resume
Clerical Support role is responsible for customer, software, computer, microsoft, word, training, retail, finance, database, printing.
To write great resume for clerical support job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Clerical Support Resume
The section contact information is important in your clerical support resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Clerical Support Resume
The section work experience is an essential part of your clerical support resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous clerical support responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular clerical support position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Clerical Support resume experience can include:
- Computer related skills, including knowledge of Word and Excel, ability to make use of office products, such as the fax machine, scanner, copier, and printer
- Prior work experience in an office setting preferably in a medical, legal, or an insurance claims office
- Communication (written, verbal and listening), customer service, and organizational skills
- Prior insurance experience helpful
- Effectively communicate with both associates and leadership
- Effectively interacts with technical business partners and vendors
Education on a Clerical Support Resume
Make sure to make education a priority on your clerical support resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your clerical support experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Clerical Support Resume
When listing skills on your clerical support resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical clerical support skills:
- Capable of prioritizing work effectively and able to handle multiple assignments simultaneously and meet deadlines
- Good telephone etiquette, written, interpersonal and organizational skills
- Good communication, organizational, time management and mathematical skills
- Good memorization and communication skills
- Intermediate computer skills consisting of Microsoft Excel, Access, Outlook and Word
- Communication skills (written, verbal and listening)
List of Typical Experience For a Clerical Support Resume
1
Experience For Clerical Support Specialist Resume
- Strong communication skill both written and verbal
- Experience in Warehouse/Distribution center
- Review, validate, and maintain provider information
- Perform review and validation of potential duplicate claims
- Review, validate, and maintain provider data
- Experience with CMMS (computerized maintenance management system or software)
2
Experience For Temporary Aide-clerical Support Resume
- +2 Years related experience
- One year of applicable administrative experience
- Experience in a clerical or administrative role
- Six months to one year of administrative assistant experience
- Tracking several logs
- 1) Assist Medical Supplies Clerk with unloading of supplies and preparing orders for field staff during Team Days
- Assist with verifying client cases have been successfully uploaded into our electronic filing system (EDMS)
- Conclude process of filing new claim via telephone for customer who have started process through the company’s website
3
Experience For Clerical Support Assoc Resume
- Bills of lading- HS Diploma/GED
- Assists the department manager/supervisor and teammates in achieving goals of the department
- Schedule deliveries for the inbound/outbound yards, receive BOLs, and ensure accuracy of what is arriving on the yard
- Functional understanding of store systems: Store Management System (SMS), registers, RF guns, order management systems, etc
- Fundamental understanding of computers and basic software
4
Experience For Healthcare Clerical Support Resume
- To produce timely, accurate and integral data entry / processing into the company’s database
- Prepare a fairly in-depth weekly team meeting
- Releases and prints factory order packets for production departments using SAP
- Places requisitions to suppliers using SAP
- Reviews tooling pulled from inventory in MP2 to verify manually logged quantities correspond
5
Experience For Rfid Clerical Support Wholesale Atl-m-f am Resume
- Has a rudimentary understanding of the internal processes of medical facilities and med-legal terminology
- Proficient in the use of Microsoft Office applications including Word, Excel, and Outlook
- · Attend and participate in bi-weekly team meetings
- Codes, classifies, post and compiles information for use by others
- Provides assistance to staff and customers as required
- Processes daily all legal forms for patients undergoing involuntary treatment in accordance with the Florida Baker Act Law, maintains Baker Act tracking log and spreadsheet and sends expiring alerts to the Clinical Team and CBH Leadership up-line
- Participates in weekly meetings with Operations Manager or designee
- Mass faxes to prospective placement options. Disseminates compliance information to patients, including but not limited to, Important Message from Medicare, Baker Act legal paperwork, and Patient Satisfaction Surveys. Delivers mail and business items to various departments
6
Experience For Clerical Support Associate Resume
- Clerical responsibilities include but are not limited to the following: filing, faxing, typing letters, scheduling in-service presentations, verifying patient and insurance information, creating event flyers, coordinating and organizing departmental events and initiatives, and scheduling aftercare appointments
- Provides data entry and maintenance of metrics, dashboard and scorecard as identified by Senior Director or designee
- Maintains daily reports and court dockets on involuntary patients
- Receives and files financial assistance applications in order they are received from Patient Advocates, prioritizing by documented, then non documented applications. Reviews for completeness, prioritizes by complete to incomplete applications, communicating outcomes to Patient Advocates. Corrects paper application and prepares for online entry
- Prints and prepares online applications for delivery to Department of Children & Families (DCF). Prepares application packets for Patient Advocate, attaching printed application and confirmation to original application and placing in box for pick up
- Maintains daily excel spread sheet for accounts processed via paper and online, consisting of account numbers, access numbers and Patient Advocate’s name. Emails report to DCF Supervisor and Patient Advocate’s Manager for web confirmation with DCF
- Prepares weekly spreadsheet for accounts processed online, consisting of account number, access number, patient’s name, date application was received, date application was completed, dollar amount and Patient Advocate’s name. Sends weekly report to Patient Advocate’s and Manager
- Processes bills for A1MSC report, and tracks account from report by reviewing and researching accounts using FH computer system, communicating with Patient Advocate as needed
- Prepares bills, faxing them to DCF Jacksonville, including spreadsheet with required patient account information, and reason for research. Emails report to Jacksonville for resolution within time frame established by Leadership
7
Experience For Clerical Support Representative Resume
- Address inquiries from client, seller’s agent, buyer’s agents, internal staff and Asset Management Company
- Performs financial clearance function including, but not limited to, negotiating and collecting point of service payments (i.e. co-pays, deductibles, self-pay compact rates) or link to government programs and financial assistance
- Records and maintains complete documentation of activities performed on account while in-house
- Forward patient complaints to Supervisor, and notify vendor services on accounts that are outsourced to a vendor
- Notify vendors of information received on accounts outsourced (i.e. insurance update, address correction)
8
Experience For Shipping Clerk Clerical Support M-F am Resume
- Update accounts with any insurance information received. – (i.e. authorizations received, new insurance, retroactive Medicaid)
- Contact insurance companies, attorneys, and Doctor’s offices as needed for insurance verification, insurance addresses, patient authorizations and various other issues that require intervention to ensure the accuracy of the account information
- Report any noticeable trends received in correspondence
- Maintain department logs and spreadsheets
- Act cooperatively and responsibly with patients, visitors, co-workers, management ,and clients
- Knowledge of all MS Office Products
- Answer calls and take messages
- Copy, print, scan, shred and fax documents
9
Experience For Export Clerk Clerical Support Atl-m-f am Resume
- Pick up and deliver daily mail
- Maintain electronic files on shared drives; file and upload documents within shared drives and MS SharePoint
- Update administrative reports to include personnel status reports
- Inventory, stock and organize office supplies
- Develop and manage email distribution lists
- Establish and maintain communication with departments to determine time constraints on special instruction orders
- Expedite assigned work orders and notify order entry of database updates
- Route work orders to appropriate departments in a timely manner, as defined by office procedure
10
Experience For Clerical Support, Claims Services Resume
- Order and maintain office supplies at a level to ensure against shortages
- Receipt and distribution of supplies to the appropriate storage location/department/ individual
- Match records with work orders
- Bind and mail completed records
- Assemble work orders packets
- Cross-train in other areas of the office when needed
List of Typical Skills For a Clerical Support Resume
1
Skills For Clerical Support Specialist Resume
- Experience maintaining filing systems
- Experience in accounting department, or other office setting
- Experience in providing customer service by phone, in person and in writing
- Pay rate: $12.50 - 13.00/ hour, depending upon level of relevant experience
- Experience responding to the public at the front desk
- Proven ability multitasking in previous roles
- Demonstrable skill in using Microsoft Word and Excel
- 6+ months of general office experience in a business office setting
2
Skills For Temporary Aide-clerical Support Resume
- 6+ months of customer service experience in a business office setting
- 6+ months experience working with Epic Software
- Experience in data analysis and reporting
- Organization and clear-out of return goods (putting away parts that are returned)
- Experience with Ariba or similar purchasing system
- Has a good understanding of HIPAA and confidentiality
3
Skills For Clerical Support Assoc Resume
- Experience providing information to the public
- Experience working with confidential, time sensitive information
- Show initiative (make good use of time and resources)
- Strong Microsoft Office proficiency, especially Excel
- At least six months of general office experience
- Receiving, sorting and distributing incoming mail and preparing and sending outgoing mailings and packages
- Making phone calls and Answering and directing phone calls, and Taking and distributing messages
- Checking and entering data and updating and maintaining databases
- Organizing and scheduling appointments and coordinating meetings
4
Skills For Healthcare Clerical Support Resume
- Moving incoming emails and faxes to the appropriate department queue
- Sorting and filing documents
- Maintaining of state cars including scheduled and non-scheduled maintenance, paperwork and reports
- Reconciling trucking invoices-
- Checking and distributing documents and correspondences
- Sending emails, typing documents and correspondence
- Monitoring and ordering inventory of office supplies
- Working with Constant Interruptions
- Tracking of department work totals
5
Skills For Rfid Clerical Support Wholesale Atl-m-f am Resume
- Typing speed of 45 wpm with high accuracy
- Contacting vendors to collect information related to PO's for Ariba
- Writing up any Change in Plan (CIP) that needs done on the work order
- Proactive in organizing, scheduling, anticipating questions and providing information
- Support management team by ensuring that all department KPIs are being met, including but not limited to job stagnancy, putaway cart aging, open POs, etc
- Maintains MP2 database by adding receipts and checking out tooling as pulled from the tool crib
- Supervises clerical associates with daily activities, and provides coaching and ongoing training for all clerical functions
6
Skills For Clerical Support Associate Resume
- Be willing to work varied schedules and overtime according to business needs
- Problem Solving/Working with a Diverse Group
- Creates blanket purchase orders for tooling sent to outside vendors for coating
- Corresponds with outside suppliers requesting information and resolving questions
- Enter status into the computer system(s), document steps taken in the handling/routing of work orders
- Assist Supervisor with ensuring that all outbound shipping jobs meet their scheduled carrier pick ups
7
Skills For Clerical Support Representative Resume
- White-lining new work orders and calling in locates for that work order
- Knowledge of PC’s and working knowledge of Microsoft Office programs, including Excel and Outlook
- Work in a standing/walking position for up to 12 hours
- Prints QIP’s and blueprints for all orders. Notifies quality and/or manufacturing engineering if problems arise
- In a office setting
- Coordinate room reservations for all departmental functions including meetings and student defenses
- Post seminar announcements and graduate student defense announcements on website and in building
- Maintain department web pages including alumni, news, jobs
8
Skills For Shipping Clerk Clerical Support M-F am Resume
- Maintains ledgers to ensure sufficient funds remain for Shells, Eyelets and Funneling blanket orders
- Reviews tooling inventory to include verification of delivery dates and need to follow-up on past dues
- Communicates with suppliers, support functions and engineering as required
- Assists Quality function by filing QIP’s
- Respond to patient’s request for billing information
- Contact patients as needed for missing information such as Protected Health Information required for adjudication of claims
- Match incoming vendor invoices with work orders
- Upload packing slips into Ariba (PO system)
- Knowledge of manufacturing safety requirements
9
Skills For Export Clerk Clerical Support Atl-m-f am Resume
- Perform visual audits of associates following SOP’s for accuracy and consistency
- Assist with training current and new DC associates on process changes, system updates etc
- JC Progress Entry posting
- Coordinate and schedule meetings, prepare agendas, prepare and disseminate meeting and presentation materials
- Maintain MS Outlook Calendars and distribute meeting invites
- Maintain hard copy files and filing cabinets
10
Skills For Clerical Support, Claims Services Resume
- Open and distribute incoming correspondence to the appropriate person or department
- Process outgoing correspondence
- Route and process incoming faxes
- Deliver closure notification to non-EDI clients according to client requirements
- Acts as a backup to Security Cashier to ensure accurate and efficient accounting of the security room
- Transcribes physician’s orders to appropriate documents according to policy
- Learn and maintain Warehouse Management software training
- Use material handling equipment (pallet jacks, ladders, cart, etc) and lift/carry supplies up to 40 lbs
List of Typical Responsibilities For a Clerical Support Resume
1
Responsibilities For Clerical Support Specialist Resume
- EHR System experience
- Interface with the customers via emails and over the phone
- Respond to the problems of the customer promptly
- Completion of As-Builts for Company when work order is completed
- Verification of work completed on work order
- Delivery of material when needed to job site
- Visit the field to check on customer complaints
- Responsibility for departmental shared email boxes
- Perform timely data entry of paper claims received from clients
2
Responsibilities For Temporary Aide-clerical Support Resume
- Complete departmental reports, as required
- Acts as a backup Cashier to ensure customer checkout is handled in a fast and efficient manner
- The position requires availability to work on holidays and weekends in order to accommodate 24
- Coordinates room assignments with Patient Registration. Maintains/changes patient records to reflect re-assignment. Notifies appropriate staff when patient’s room is ready
- THIS IS AN INTERMITTENT POSITION
- Processes digital and paper correspondence files
- Route calls/voicemails to appropriate party
- Route daily work to appropriate parties
- Meter and deliver mail to mailroom clerk
3
Responsibilities For Clerical Support Assoc Resume
- Scan completed work files to shared drive
- Responsible for departmental shared email boxes
- Perform timely data entry of manual claims received & return outcome to Clients when applicable
- Lift up to 25lbs and walk / stand up to 25% of the time each week
- Data entry of home care worker vouchers into payment system
- Filing paid vouchers into Home Care Workers' file, assist with filing and file prep for electronic file conversion process (EDMS), file client documents to assist case managers and/or eligibility workers and prepare and coordinate archive file pick up
- Coordinate, receive, forward and log all voter registration activity daily, weekly and monthly
- Order and purchase office equipment, supplies, forms, and brochures. Confirm delivery of product. Stock supplies, forms and brochures on shelves and in the lobby
4
Responsibilities For Healthcare Clerical Support Resume
- Assist front desk staff by providing customer service to office visitors and callers during scheduled morning, afternoon and lunch breaks for reception desk staff
- Facilitate the reconciliation of each bill and reviews it for overages, shortages, or damages
- Communicate immediately and work to resolution with vendor to correct any discrepancies. Appointment clerk
- Ensure vendor offset and compliance of deliveries and materials
- Ensures accurate, timely delivery, and quality of all orders
- Knowledge of CIL and Signage programs and related equipment
- Understand product/data flow through the entire RxO Stockroom process (i.e. Receiving unload, Receiving, Putaway, Letdown, Picking, Staging, and Shipping processes)
- Identify, diagnose, document, and resolve associate/process/software issues – understanding the root cause and steps to correction
- Communicate internally and externally, via in person, phone, and email with support, associates, leadership, etc
5
Responsibilities For Rfid Clerical Support Wholesale Atl-m-f am Resume
- Monitor the quality of outbound product/deliveries from the DC’s to the consumers
- Be a point of contact for associate questions on errors, processes, and Lab job discrepancies
- Help to Identify the Root Cause of discrepancy (overages/shortages/inventory movement)
- Assist Supervisors and/or lead associates when necessary
- Participate in/or conduct departmental meetings with the absence of the Assistant Supervisor
- Technical aptitude with the ability to troubleshoot
- Work flexible hours and overtime as requested by Supervisors and Manager
6
Responsibilities For Clerical Support Associate Resume
- 2) Provide backup to Medical Supplies Clerk in Fairfield office
- 20 hours per week, Days
- Confirms receivers for all completed shipments
- Verifies orders are complete and correct when all orders are returned
- Reports all department printer problems to Ricoh. Maintains Ricoh printer supplies for all departments
- American Heart Association (AHA) Heartsaver Course, required
- Familiarity with Marine Corps Mail processes and policies
- Be able to lift up to 35 lbs
7
Responsibilities For Clerical Support Representative Resume
- Able to type 45-50 words per minute with accuracy
- Work professionally & efficiently with minimal supervision
- Knowledge of general warehouse processes and paper flow
- Phones (fairly heavy phone calls)
- Computer ( a lot of look up and moderate data entry)
8
Responsibilities For Shipping Clerk Clerical Support M-F am Resume
- · Review documentation to insure marketable title
- · Address inquiries from servicer, foreclosure attorney, internal staff in a professionally and in a timely manner
- Fax and Copy Machines
- Adapt to changes and absorb new ideas and concepts quickly
- Process verbal and written instructions
- Use software, hardware and peripherals related to job responsibilities including MS Office Suites, Word, Excel, Outlook, Internet, and Google searches
- Paid time off (earn 20 days per year)
- Determine the needs of callers who are transferred through the provider queue and make appropriate and timely referrals to providers who request such on member’s behalf
- Is a quick learner
9
Responsibilities For Export Clerk Clerical Support Atl-m-f am Resume
- Is extremely accurate and reliable
- Complete multiple tasks with frequent interruptions
- Examine documents for correct, complete information
- Communicate with a wide range of customers/clients
- This team supports offices across the States
- Telephone system, computer, fax machine, hole puncher, Shear Tech Bate Number Machine, copiers/scanners and/other office equipment
10
Responsibilities For Clerical Support, Claims Services Resume
- Telephone system, computer, fax machine, hole puncher, copiers/scanners and/other office equipment
- 74-5620 Palani Road Suite 208 , Kailua-Kona, HI 96740-3640 USA
- 35 S BARTLETT ST , MEDFORD, OR 97501-7215 USA
- Problem solve and work in multiple systems
- 2113 N Wisconsin St , Racine, WI 53402-4774 USA
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