Clinic Administrator Resume Sample
Maxie Turcotte
56425 Swaniawski Points,
Dallas,
TX
+1 (555) 953 0683
Work Experience
Clinic Administrator
04/2017
-
PRESENT
Chicago, IL
- Analyze data related to physician’s productivity and member services
- Focus on creating value for the patients and the organization by continuously working to improve access, cost-containment, service excellence and evidence based practices
- Provide administrative support to the Chief in terms of physician relations
- Deliver creative and innovative solutions to the Director and Chief related to the needs of the department
- Financial analysis, including trying to determine: the cost of visit, cost of treatment for a specific diagnosis, and total cost of care (at department and physician level)
- Consideration of strategic initiatives that could differentiate the service line in the market (expansion of telemedicine, Center of Excellence, etc)
- Display consistent behavior that enhances the image of the department and the organization as evidenced by professionalism in all interactions, internal and external
- We are the stewards of our culture. How we embrace and live our values and these principles cultivates our culture. We are accountable for exceptional outcomes and for constant improvement
- We are committed to continuous, incremental improvement to eliminate waste, inefficiency, ineffective communication, and variations in our processes
Assistant Clinic Administrator
04/2014
-
10/2016
Detroit, MI
- We are “teachers and coaches” supporting the professional growth of our staff, to help our teams achieve their highest potential. We are committed to learning and growing as leaders in the application of these principles
- We are consistently responsive to those we serve. We listen and communicate effectively, always seeking first to understand and then to be understood. We are inclusive and transparent in our decision making and communications
- We role model healthy and rewarding personal lives that are balanced with the demands or our work. We find opportunities every day to genuinely recognize and celebrate the excellent work of our staff, physicians and volunteers
- Achieves budgeted expenses and revenue on a monthly and annual basis. On an annual basis, develops revenue and expense projections for multiple departments and capital budgets within EvergreenHealth guidelines
- Ensures multiple offices and personnel are in compliance with EvergreenHealth policies. Ensures operation is in regulatory compliance with all governing agencies or bodies (OSHA, J C, Medicare, HIPAA etc). Responsible for the timeliness, accuracy and security of patient medical records within multiple offices
- Responsible for ensuring staff are trained in proper PMSI use and newly implemented EMR processes and procedures
- Promotes a continuous quality improvement culture and follows through on projects from design through completion, learning and next steps, in conjunction with CSP, Clinical QI specialists, Clinical Informatics Specialist and others as appropriate
- Responsible for CQI indicator monitoring, data collection and reporting
Clinic Administrator for Wellmed
06/2007
-
02/2014
Phoenix, AZ
- Teams with physicians to ensure multiple clinics are operating at peak efficiency
- Coordinates with primary care and other specialty managers to ensure a seamless referral process and maximize system integrity
- Monitors and when necessary, develops improvement plans to increase patient satisfaction for multiple clinics
- In coordination with division leadership and EvergreenHealth Strategic Priorities, develops growth strategies for multiple specialties and clinics
- Accountable for following EvergreenHealth guidelines for attendance, punctuality and overall dependability. Accountable for effective performance and follow-through of all assigned responsibilities and for completing responsibilities within designated (or agreed upon) timeframes. Completes responsibilities in a manner consistent with organizational policy, goals and values
- Conducts routine meetings with the staff (including PCP’s) and documents topics discussed, action plans and staff feedback
- Maintaining a professional, clean, and safe environment for employees, members and guests, and developing a culture in the franchised location that embraces and reflects the Massage Envy brand’s core values of optimism, gratitude, excellence, consistency and empathy
- Assists Center Administrator in the development of the Center’s yearly budget
Education
University of Mount Union
2003 - 2007
Bachelor's Degree in Health
Professional Skills
- Have a strong customer service orientation and be able to communicate effectively with members and guests, prospective clients, vendors, franchise owners, and regional developers
- Have a strong customer service orientation and be able to communicate effectively with members and guests, prospective clients, Clinic Adminstrator and franchise owners, as well as all regional developers
- Demonstrate business and analytic/financial skills
- Demonstrate effective verbal and written communication and organizational skills
- Healthcare administration experience required, including one year of supervisory experience
- Healthcare administration experience required, including one year of clinic supervisory experience
- Healthcare administration experience, including one year of supervisory experience
How to write Clinic Administrator Resume
Clinic Administrator role is responsible for health, government, travel, design, reporting, security, training, retail, medical, administration.
To write great resume for clinic administrator job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Clinic Administrator Resume
The section contact information is important in your clinic administrator resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Clinic Administrator Resume
The section work experience is an essential part of your clinic administrator resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous clinic administrator responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular clinic administrator position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Clinic Administrator resume experience can include:
- Ensure each guest/member has a great customer experience
- Electronic Medical Records/EMR’s and/or Health Information Management/HIM experience
- Assisting in the coaching of sales processes daily with sales associates
- Modelling the Massage Envy core valuesof optimism, gratitude, excellence, consistency and empathy
- Assist the CA in setting goals to achieve weekly, monthly, yearly objectives
- Achieve 25% or higher clinic membership closing
Education on a Clinic Administrator Resume
Make sure to make education a priority on your clinic administrator resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your clinic administrator experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Clinic Administrator Resume
When listing skills on your clinic administrator resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical clinic administrator skills:
- Advanced ability to supervise staff, monitor and prioritize work flow, and provide effective training and guidance
- Proficient computer skills, including but not limited to Microsoft Office suite applications such as Word and Excel
- Equivalent work experience which includes management experience
- 5 – 7 years practice management or practice administrator experience required. · 5 years supervisory-level experience required
- Assist in recruiting, hiring, and retaining an excellent team of sales associates and providers
- Good with people, building trust and confidence and developing positive relationships with employees, members, and guests
List of Typical Skills For a Clinic Administrator Resume
1
Skills For Assistant Clinic Administrator Resume
- Assistant Management or Management, marketing and sales experience in service/retail industry
- Skill in the following
- Upervisory-level experience required
- Or more of Medical Office Leadership Experience
- Experience in managed healthcare
2
Skills For Clinic Administrator, CA, Healthcare, Wellmed Resume
- Practice management or practice administrator experience required
- Demonstrate ability to shape communications to the needs of the audience
- Responsible for ensuring staff are trained and competent in the policies and procedures for all Urgent Care services including the efficient use of Cerner
- Advanced working knowledge of the concepts, practices, policies, procedures, standards, systems and tools applicable to health care administration
- Teams with Providers to ensure multiple Urgent Care sites are operating at peak efficiency
3
Skills For Clinic Administrator for Wellmed Resume
- Be able to communicate information to Clinic Administrator and other individuals in the Massage Envy franchise network
- Exceptional interpersonal skills with ability to interface effectively both internally and externally with a wide range of people including physicians, office staff, hospital executives, medical groups, IPA’s, community organizations and other health plan staff
- Experience in healthcare management, physician practice management and/or clinical operations; OR9 years equivalent work experience which includes management experience
- Experience in healthcare management, physician practice management and/or clinical operations; OR
- Demonstrated progression into increasingly responsible leadership/management roles
4
Skills For Junior Clinic Administrator Resume
- Excellent trainer and motivator
- Graduate of SMG’s Administrative Trainee program
- Identify and problem solve, set expectations and goals and delegate tasks
- Able to communicate up-line information to Franchise Owners and Regional Developers
- Ensures multiple offices and personnel are in compliance with EvergreenHealth policies. Ensures operation is in regulatory compliance with all governing agencies or bodies (OSHA, Joint Commission, Medicare, HIPAA, etc.). Responsible for the timeliness, accuracy and security of patient medical records within multiple offices
- Promotes a continuous quality improvement culture and follows through on projects from design through completion, learning and next steps, in conjunction with CSP, IT and others as appropriate
5
Skills For Clinic Administrator, Healthcare, Wellmed Resume
- In coordination with division leadership and EvergreenHealth Strategic Priorities, develops growth strategies for multiple sites
- Coordinates with primary care and other specialty managers to ensure a seamless referral process and maximized system integrity
- Monitors and, when necessary, develops improvement plans to increase patient satisfaction for multiple sites
- Three or more years of healthcare administration experience required, including one year of supervisory experience. Supervisory experience within a clinic setting
- Skill in developing and maintaining effective relationship with staff, Senior Management, patients, vendors, and payers, public required
6
Skills For Medical Clinic Administrator Resume
- Experience managing either multi-dimensional clinics or multiple medical clinics
- Management experience in a health care setting
- Assist with administering provider’s schedules daily (peak hours and weekend coverage)
- Assist in reviewing reports daily, weekly and monthly and assesses progress
- Focus on daily key performance indicators to drive profitability
- Maintain impeccable clinic cleanliness daily
- Assist with inventory and order supplies and retail as needed
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