Delivery Associate Resume Sample
Rico Torp
9425 Stanford Springs,
New York,
NY
+1 (555) 880 6025
Work Experience
Delivery Associate
01/2017
-
PRESENT
Boston, MA
- Develop your business knowledge and your network within the firm due to the broad range of senior stakeholders that project resources are required to interact with
- Develop a good understanding of the business supported & the technology behind it
- Improve written and verbal communication skills, and organizational and planning skills
- The role affords an excellent platform to round an individual with product and processing experience with change management skills – which are critical for more senior career progression. Individuals regularly progress to other challenging assignments both within Line and Project roles within GS
- Communication: Communicate effectively in a variety of settings and styles. Practice attentive and active listening and communicate effectively under adverse conditions through the internal/external communication process. Communicate with the GM, RSM, CSM, and CSA’s regarding customers and reports on pending problems, or on evidence of competitors in customer locations
- Support the Country Controllership processes and team in a centralised, multilingual service centre environment
- Processing of general ledger activities within pre-defined service levels including
Service Delivery Associate Manager
06/2011
-
09/2016
Houston, TX
- Work with the development teams to formalize requirements into measurable deliverables
- Establish and maintain effective working relationships across contributing teams, various LOB’s, senior technology management, business management, program sponsors, vendors, and business clients
- Working knowledge of JPMC systems and Processes such as ITSM and SEAL
- Practical experience supporting and implementing mission critical applications
- Experience in managing customer interaction and vendor resource
- Work across teams to solve complex issues
- Lead and collaborate with cross functional teams to build and understand the overall application solution architecture and project delivery methodology
- Build high level project delivery schedule and cost model
Study Delivery Associate
09/2005
-
12/2010
New York, NY
- Work with Project Managers and PMO team to communicate the resource plans, solution architecture and project delivery approach
- Lead the overall application technical solution delivery and guide teams through to successful delivery
- Ensure smooth transition to operation after the completion of projects
- Track and report project status, delivery and financial risks and mitigation plans to senior management
- Ensure strong communications, transparency and collaboration across the team
- Maintain application roadmap and strategy in alignment with customer's priorities
- Ensure resource availabilities are managed and flexible as per demand
- Build strong customer relationship and manage escalations proactively
- Manage financial forecast and actuals for the fiscal year
Education
Keiser University - Orlando Campus
2001 - 2005
Bachelor's Degree in Health Science
Professional Skills
- Enhance your communication, problem solving and relation building skills
- Adept at building positive relationships and good communication skills (written and oral), able to converse with key decision makers
- Min of 6 years’ experience with basic Data Architecture concepts including Master Data Management, Archiving, Indexing, Logging, etc
- Experience troubleshooting at the program/project level
- Experience working closely with application architects and infrastructure managers
- At least 6 months experience in AP/Accounting
- 3 months experience operating forklift/power equipment such as lifts, order pickers, lift gate, and similarequipment
How to write Delivery Associate Resume
Delivery Associate role is responsible for planning, customer, software, retail, finance, training, procurement, shipping, architecture, analysis.
To write great resume for delivery associate job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Delivery Associate Resume
The section contact information is important in your delivery associate resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Delivery Associate Resume
The section work experience is an essential part of your delivery associate resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous delivery associate responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular delivery associate position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Delivery Associate resume experience can include:
- Support technology or applications leveraging strong knowledge of relevant business and technical processes and solid analytical skills
- Valid local driver’s license with acceptable driving history
- Strong understanding of the transportation industry
- Calls customer prior to delivery and maintains customer service standards during interaction at delivery
- Local delivery experience in 12-14' box truck or van
- Self-motivated & strong work ethic
Education on a Delivery Associate Resume
Make sure to make education a priority on your delivery associate resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your delivery associate experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Delivery Associate Resume
When listing skills on your delivery associate resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical delivery associate skills:
- Good time management skills- Problem solving skills
- Organizational and time management skills – multi-tasking and prioritizing, planning work activities efficiently to meet deadlines and high-level goals
- Good customer service and communication skills, both verbal & written
- Good understanding of the principles of project planning & project management
- Deep understanding of Good Clinical Practices/International Committee on Harmonization principles
- 6 months experience performing in-home delivery OR retail customer service
List of Typical Experience For a Delivery Associate Resume
1
Experience For Service Delivery Associate Manager Resume
- Agility: The ability to bend, stretch, twist, or reach out with the body, arms, or legs to perform job tasks. This includes the ability to move throughout all areas of the store (e.g., sales floor, receiving, register areas, lawn and garden), Lowe's property surrounding the store, or additional work areas
- Proven ability to deliver under pressure - Handle day-to-day business under stress situation
- Good detail orientation
- Climbing: The ability to climb, work, and carry items up and down steps
- Support day-to-day management of outsourcing contract(s) service level agreements (SLAs) including
- Generate routine DMS programs for projects using standard data processing software
- Proper Lifting Techniques: The ability to properly lift heavy objects or equipment. This includes the knowledge of correct bending and lifting techniques as needed to properly position and use one's hands, feet, legs, arms, and back to lift objects or equipment, and to push, pull, and carry heavy objects
- Liaise with BCO to ensure accuracy of hardware ordering and deliverability
- Work in a fast pace environment with ability to climb in/out of truck and work outdoors with fluctuating weather
2
Experience For CIB Operations Fund Accounting Operational Service Delivery Associate Resume
- Follow methods and measures to drive intermodal, positioning and storage costs down
- Physically able to lift or construct heavy machines; mechanically inclined and able to use various tools during construction process
- Work flexible hours for emergency deliveries, including weekends and holidays
- Plan and execute the timely movement of cargo and coordinating with vendors and customer service
- Clear focus on transport costs (comparing costs and quality) and inland volume growth for Maersk Line
- Customer oriented mindset to fulfilling customer requirements
- Tracks and reports extra costs and performance issues during execution
- Work closely with other Maersk business units, including Equipment, Customer Service, Sales
- Participate and contribute towards the ML operating System
3
Experience For Study Delivery Associate Resume
- Identifies and suggest continuous improvement possibilities in the ways of working
- Plan and execute the timely movement of cargo and coordinating with vendors and customer
- Partner with the SEN Leadership team to continue to refine and formalize the Spire technical services operating model
- Maintain diagnostic and troubleshooting techniques
- Maintain test plans and test cases, ensuring release and all components are represented
4
Experience For Inland Delivery Associate Resume
- Brief encoders from third-party suppliers on the encoding and final data output required (not applicable for offshore)
- Safety Restraints: The ability to wear the safety restraints to perform job functions
- Coordinate activities (technical and non technical) with network teams from High Level Design to implementation to operational assurance
- Liaise with 3rd party vendors to ensure project deliverables and timescales are agreed
- Liaise with Business and Commercial Operations (BCO) to ensure efficiency around the commercial governance framework
- Liaise with 3rd party colocations and TR Datacenter Site Operations team(s) to ensure readiness for deployment as it relates to power\space
- Take/follow instructions well
5
Experience For Development & Delivery Associate Resume
- Team player, dependable & flexible in job responsibilities
- Lift up to 50# frequently, up to 75# occasionally, with full motion range
- Stoop, climb, reach, bend & twist
- Presentable appearance to put before our customers
- Arrange and coordinate the daily transport business: plan, optimize, allocate and execute
6
Experience For Business Solution Delivery Associate Specialist Resume
- Actively sell import CY conversion through direct interaction with customer
- Ensures that all store door import/export requirements are maintained to ensure the timely departure of import/export cargo as per service delivery requirements
- Coordinates with rail, barge, truck, line and terminal operations to ensure movement of containers as planned
- Monitors, records and reports cost expenditures/savings, service failures and empty equipment inventory to the Inland Delivery Manager, along with suitable recommendations for improvement
- Enable and support the work with the GSC for offshored activities
7
Experience For Change Delivery Associate Resume
- Close contact with TNM, Procurement, Customer Service and Sales
- Reports daily store door movements, service failure issues and other challenges to Inland Delivery Manager
- Identify and share improvement possibilities
- Compare rates of suppliers to get lowest transport price
- Ensure that transport volume is split over suppliers as per guideline of Management and Procurement
8
Experience For Assembler / Delivery Associate Resume
- Ensure payments to vendors are in line with agreement and follow up in timely matter in case of dispute
- Keep records of vendors performance
- Ensure triangulations possibilities are used to a largest extend
- Maintains data integrity through accurate inputs/updates to all related systems
- Safely drive a work truck to delivery sites
- Assist in delivery of merchandise
- With our without accommodations, be able to sit, and/or stand, for extended periods of time; able to use hands to process transactions and ability to communicate well with customers
- Manage new service requests, log, evaluate, prioritize, and forward requests in coordination with service delivery leadership
9
Experience For Driver / Delivery Associate Resume
- Support the Service Manager in delivery account reviews with key leaders, to include
- Formalize contract delivery plans and articulate business requirements and opportunities
- Provide coordination/communication with appropriate service delivery leadership to ensure initiatives meet schedule, budget and quality commitments
- Track and report progress on requests to the concerned customer and initiate work with delivery organization post approval
- Monitor adherence to Accenture’s and client's policies and standards (e.g., project approval process, work request process, business continuity management, data privacy and security, major incident escalation)
- Fuel the delivery truck as needed and report any problems or issues to supervisor - Pull and prepare water heaters for shipment
- Able to lift more than 100 lbs frequently
10
Experience For Infrastructure Delivery Associate Resume
- Earn additional income for after hours/emergency deliveries
- Work closely with other Maersk business units, including Equipment, Customer Service, Sales and TnM to serve customers in the right way and improve processes while resolving issues
- Excellent and open communication skills to people at all levels of an organization and stakeholders
- Work/decide independently
- Customer oriented behaviour at phone-calls and in written correspondence
- Represent the group in internal and external meetings
- Customer focus: Is dedicated to meet the expectations and requirements of internal customers; drive for quality and improvement of products and services; acts with customers in mind
- Local language required (German)
List of Typical Skills For a Delivery Associate Resume
1
Skills For Service Delivery Associate Manager Resume
- Strong Organisational & Administration skills, with experience in MS Office suite
- Time management skills, ability to clearly identify priorities and manage multiple tasks
- Effective time management skills with the ability to manager multiple demands/projects at a time
- Professional experience with over 3 years of project / change management experience in business process and
- Experience in the Aerospace and Defense experience (A & D)
2
Skills For CIB Operations Fund Accounting Operational Service Delivery Associate Resume
- Meet current ability to deal effectively and tactfully with customers and employees
- 3 months experience operating forklift/power equipment such as lifts, order pickers, lift gate, and similar equipment
- 3 months experience operating forklift/power equipment such as lifts and similar
- Excellent training development opportunities and global career prospects
- Experience in Data Technologies such as Oracle, TIBCO BW, Informatica, ESB/Bus, GoldenGate, ODS/ TDS, EDW, Talend
- With previous experience as encoder / fresh graduate
- Client Delivery experience within Finance or Supply Chain
3
Skills For Study Delivery Associate Resume
- Knowledge transfer or mobilization experience
- Program or project management experience
- Demonstrate professional customer service orientation
- Good knowledge of MS Office applications (Word, Excel, Outlook, PowerPoint) and agile to learn new systems
- Previous experience in a study coordinator/CTA role is highly desirable
- Uploading and maintenance of TMF system to maintain project level IDMC TMF to ensure inspection readiness
4
Skills For Inland Delivery Associate Resume
- Uploading and maintenance of documents to SDD/OPEN folder for IDMC member access
- Working knowledge of MS office (Outlook, Word, Excel)products and ability to quickly adapt to software
- Working in the daily operations with meetings, safety standard, proper documentation and regulations
- Assists with store tasks including unloading trucks, loading customer vehicles, & moving product on the sales floor
- Our 25,000-square-foot facility is located near Theodore Wirth Park allowing close access to walking and biking trails
5
Skills For Development & Delivery Associate Resume
- IDMC TC/meeting planning/logistical support
- Participate in study specific meetings (including meeting minutes, preparation, dissemination,
- Performs deluxing of furniture, fitness equipment, and lawn & garden during delivery
- Generate routine KGDC programs for projects using standard data processing software
- Ensure that all planned and executed store door import/export requirements and standards are followed, based on planning/optimization/allocating/execution
- Ensure high quality and up-to-date information in planning and tracking tools for project and
- Preferably with 1-3 years of background in programming
- Follows all protocal for maintaining the delivery vehicle
6
Skills For Business Solution Delivery Associate Specialist Resume
- Uses and maintains material handling equipment per process
- Ensures customer satisfaction by maintaining delivery schedule and a professional attitude
- Scientific background and knowledge of clinical trials (including ICHGCP) is an asset
- Systematical approach to problem solving
- Familiarity with basic finance and accounting principles in order to understand budget, invoices, cross charges and expense reports
7
Skills For Change Delivery Associate Resume
- French speaking considered an asset
- Department of Transportation drug screen + safe driving recor
- Our 24,500-square-foot facility is located near the amazing Chattahoochee National Forest
- Our facility is connected to Room & Board's Central Campus, giving us access to a state-of-the-art fitness center staffed with a personal trainer
- Regularly provide updates to Line Manager regarding important matters related to the projects
- Support the SDL/PDL for study and project coordination (e.g. providing the team with study related reports, actions follow up, etc.), as appropriate
8
Skills For Assembler / Delivery Associate Resume
- Provide support for preparation and/or customization of the templates of study documents (viaeTMF) according to study requirements
- Manage the delivery Risk Register, ensuring appropriate owner, senior approval & review of ‘accepted’ risk
- Data Architecture design/ implementation
- Support IDMC administrator in management of communications between clinical team and safety physician for all reported SAEs to determine if they require expedited notification to IDMC members
- Ensure documentation of all steps and required actions for SAEs, and events that trigger holding rules to project level IDMC TMF and SDD, as needed
- Post all associated documents for expedited events to SDD for immediate IDMC review
- Support IDMC administrator in facilitation of notification of IDMC feedback within teams
- File and archive central study essential documents and provide support (when required) for
- Provide support for the preparation of operational meetings (e.g. Monitors meetings) as
9
Skills For Driver / Delivery Associate Resume
- Employment is conditional upon successful completion of a pre-employment hair drug screen, employment verification, and background check to include a motor vehicle record (MVR)
- Licensed and able to drive delivery truck up to 24' & use basic GPS navigation
- Properly loads and protects all product for delivery
- Follows prescribed safety procedures at all times to protect associates, customers, merchandise, and property
- Handles paperwork accurately and acquires all signatures per process
- Addresses and relays any customer concerns to store management immediately
- Interacts with sales teams for special instructions for each delivery
- Completes basic hookup (e.g. connect dryer cord & vent) for qualified home appliances
10
Skills For Infrastructure Delivery Associate Resume
- Work safely in a customer-focused, fast-paced environment
- Assess truck volume allotment to accurately cubic a truck
- Familiar with GCP-ICH guidelines
- Microsoft office (Excel, PowerPoint, Word, Outlook, MS Project)
- Advanced Excel, MS project, eTrack, Documentum and SAP are an asset
- Self-motivated and able to display autonomy and initiative – for instance; ability to take action by moving actions forward and making decisions without the need for continual supervision or consultation
- Overtime and occasional unsociable hours
- On call rota for Major Incidents
- Occasional travel in and outside the UK
List of Typical Responsibilities For a Delivery Associate Resume
1
Responsibilities For Service Delivery Associate Manager Resume
- Ensuring that transport volume is split over suppliers as per guideline from the management Rates, Invoicing and Dispute handling + Costs Recovery and Cost Control
- Ensures max. utilization of own rail products and as well optimize triangulation (Trk/Rail)
- Serve as first point of contact to resolve vendor, customer and internal queries/issues
- Monitor and resolve issues as they occur during planning or execution for the own area of responsibility & ownership – mainly for vendors, terminals, rail stations, depots
- Work closely with your Supervisor/Manager in regards the daily operations, objectives and ML purposes
- Reports daily store door movements, service failure issues and other challenges to the Supervisor and the respective stakeholders
- Works closely with vendors on performances and builds relationships for future growth
- Ensure that all planned and executed store door import/export requirements and standards
2
Responsibilities For CIB Operations Fund Accounting Operational Service Delivery Associate Resume
- Work closely with your Supervisor/Manager in regards the daily operations, objectives and
- Reports daily store door movements, service failure issues and other challenges to the
- Earn additional income for after-hours/emergency deliveries
- Ensure consistency of the information for agreed study and project level information between
- Load and unload freight from delivery vehicle
- Moves and places televisions(s) into designated area
- Inspects unit for any damage
- Competitive earnings of $15.00 hourly
- 10+ hours of overtime each week
3
Responsibilities For Study Delivery Associate Resume
- Single or Family medical, dental and vision plans at affordable premiums
- Lead the production readiness activities for the SEN program; Coordinate system, user acceptance test (UAT) and regression tests for releases followed by post implementation reviews
- Manage Spire Technical Field Service program; Partner with PES and SEN Operations & Support teams to determine Technical Field Service requirements; Organize and manage technical service visits, root cause analysis and issue remediation by 3rd Party (IBM) and PepsiCo TSA resources
- Support high priority customer requests and new sales pitches globally for digital equipment by providing required technical expertise both on-site and remotely
- Support Spire software related work with Equipment manufacturers such as Cornelius
- Contribute to and support the pursuit work in the SEN team on connected digital equipment platforms, partnering with various suppliers to evaluate digital equipment technologies and IoT platforms
- Execute incident management tasks (e.g., documents issues, associated root causes) adhering to global SM processes
- Adhere to standard IT and ITIL processes
4
Responsibilities For Inland Delivery Associate Resume
- Serve as applicable technology or applications expert
- Support internal and external audits in partnership and collaboration with Business Controls & Compliance
- IT experience in roles of increasing scope and responsibility including exposure to field support , testing and QA lead, IT Leadership and IT Strategy development
- Our Roswell Delivery Center serves our customers in the Atlanta metro area
- Location of Delivery Center: 215 Hembree Park Drive, Suite 115; Roswell, GA 30076
- Our Golden Valley Delivery Center serves our customers in the Twin Cities as well as nationwide via our National Delivery Program
- Location of Delivery Center: 4600 Olson Memorial Highway; Golden Valley, MN 55422
5
Responsibilities For Development & Delivery Associate Resume
- Our Oakbrook Delivery Center serves our customers in the Chicago metro area
- Location of Delivery Center: 2525 West 22nd Street, Oak Brook, IL 60523
- Our 62,000-square-foot facility is attached to our Oak Brook retail showroom, giving us the opportunity to see our product firsthand and build strong store partnerships
- We dedicate many volunteer hours to our community partner, the Hackensack River Keeper. We also support The Ali Forney Center through the partnership with our SoHo retail team
- Coordinate with Account Management Department and Field Partners on the project requirements
- Design and modify program specs to fit the project requirements
- Ensure timely submission and conformance to project requirements
6
Responsibilities For Business Solution Delivery Associate Specialist Resume
- Evaluate third-party suppliers on the work performance of their encoders
- Actively support the Quality Management System of the company as well as the Zero Customer Complaint campaign of the department
- Participates in departmental special projects and other programs as the occasion demands
- Coordinate with Client Service Partners and Operations Partners on the project requirements
- Motivated to learn product knowledge
- Work with colleagues and clients across the world
- BA/BSC in life science or related field
7
Responsibilities For Change Delivery Associate Resume
- Provide support to ensure documents needed for submission are available (eTMF or appropriate system) for the country October , 2015 Page 2 of 3
- Collect central study essential documents and conduct Level 1 QC (as agreed per process)
- Provide an overview of the Financial Disclosure activities in collaboration with TCS (when
- Physical abilities test
- Weekly Direct Deposit
- Proactive - Flexible
- The Study Delivery Associate (SDA) works in collaboration with the Project Delivery Lead (PDL) and Study Delivery Lead (SDL/sSDL), providing operational and administrative support for project and study delivery activities in adherence to GCP-ICH guidelines, GSK control documents; as well as support for the overall management of project/study timelines/budget
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